About Us
The Passage House Hotel is undergoing an exciting full refurbishment and transformation into an internationally recognised IHG-branded property. This is a unique opportunity to join us during a pivotal period, helping to shape a refreshed and elevated food and beverage experience aligned with global hospitality standards.
Role Overview
We are seeking a dynamic and experienced Food & Beverage Manager to lead, develop, and oversee all F&B operations. You will play a key role in delivering exceptional guest experiences, driving revenue, and ensuring the successful relaunch of our food and beverage offering in line with IHG brand expectations.
Key Responsibilities
Lead and manage all food and beverage operations, including restaurant, bar, events, and room service
Support the relaunch and positioning of F&B outlets post-refurbishment
Recruit, train, and develop a high-performing F&B team
Ensure exceptional guest service standards are consistently delivered
Work closely with the Head Chef to develop innovative menus and concepts
Ensure compliance with all health, safety, and licensing regulations
Implement and maintain IHG brand standards, procedures, and service culture
Drive revenue through upselling, promotions, and events
Monitor guest feedback and continuously improve service delivery
Benefits:
On-site parking