Service Advisor

We are currently seeking an experienced Service Advisor to join a reputable and well-established bodyshop in Burgess Hill.

This full-time, permanent Service Advisor position provides an excellent opportunity for motivated automotive professionals to develop their skills within a dynamic and supportive environment. Our client offers a competitive salary, attractive benefits, and long-term career progression prospects within the automotive industry.

Benefits:

• Competitive basic salary of up to £34,000 per annum
• Monday to Friday working hours, 8am to 5pm, promoting a healthy work-life balance
• 20 days holiday plus bank holidays
• Opportunities to gain experience in estimating and liaising with insurance companies
• Supportive team environment with a proactive work culture
• Long-term career development pathways within the motor trade

Duties of the Service Advisor:

• Manage customer enquiries professionally and courteously, delivering excellent customer service
• Oversee the entire process of vehicle repairs, including booking in vehicles and providing timely updates to customers
• Liaise with insurance companies to assist with claims, authorisations, and repairs
• Coordinate with internal workshop staff to ensure smooth workflow and timely job completions as a Service Advisor
• Assist with administrative tasks related to the bodyshop operations, including estimating work
• Handle a small amount of driving for vehicle movement, such as delivering or collecting vehicles as required
• Contribute to the overall efficiency of the bodyshop team and support continuous improvement efforts

Requirements:

• Proven experience as a Service Advisor or in a similar customer service role within the motor trade
• Valid UK driving licence is essential for vehicle movements
• Strong organisational skills with the ability to prioritise tasks effectively
• Excellent communication skills, both written and verbal
• Resilient and professional, capable of handling challenging situations calmly
• Customer-focused attitude with flexibility and adaptability
• Willingness to learn about bodyshop processes, estimating, and insurance liaising; automotive industry experience is preferred but not essential

If you are a proactive, customer-oriented professional seeking to advance your career as a Service Advisor within a friendly yet focused team, we invite you to apply. This is a fantastic opportunity to grow your expertise in the automotive sector and take your career to the next level.

Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Burgess Hill and West Sussex, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for connecting talented professionals with the best jobs in the automotive industry. If you're interested in further motor trade opportunities in your local area, please get in touch with us today.