Operations Manager Fire & Security

Operations Manager - Fire & Security

Hatfield, Hertfordshire Up to £70,000 + Bonus + Car/Allowance + Benefits

A leading fire and security specialist in Hertfordshire is seeking an experienced Operations Manager to oversee service and project delivery across a growing technical team. This senior leadership role suits someone who has managed managers, understands the demands of life safety systems, and can drive operational performance across multiple functions.

The Role - Operations Manager - Fire & Security

You will take full ownership of day-to-day operations, ensuring service and installation teams deliver high-quality work safely, efficiently, and in line with industry standards. Working closely with senior leadership, you will shape processes, develop people, and support the company's continued growth.

Key Responsibilities - Operations Manager - Fire & Security

- Lead and develop service and project managers across fire and/or security disciplines.

- Oversee operational performance, resource planning, and workflow management.

- Ensure compliance with relevant standards and best practice across all works.

- Drive continuous improvement across processes, systems, and team capability.

- Maintain strong client relationships and act as a senior point of escalation.

- Support recruitment, onboarding, and development of operational staff.

- Report on KPIs, performance, and operational strategy to the senior team.

Requirements - Operations Manager - Fire & Security

- Background in Fire or Security service or project operations.

- Experience managing managers, not just engineers.

- Strong leadership, communication, and organisational skills.

- Ability to drive performance and implement operational improvements.

- Commutable to the Hatfield area.

Benefits - Operations Manager - Fire & Security

- Salary up to £70,000

- Annual bonus

- Company car or allowance

- Long-term progression opportunities

- Full permanent benefits package

Please contact Steven Eley at Fire & Security Careers if you have the right skills and experience.