1287 jobs found

Mortgage & Protection Adviser - Join Mortgage Advice Bureau (MAB) Location: CroydonEmployment Type: Full time, employed or self employedEarnings: Competitive + Uncapped Commission OTE £50-60K + Full Support Mortgage Advice Bureau (MAB) is the UK's leading mortgage broker, with its unique partnership model geared towards strategic growth and winning 250+ awards for the quality of its advice and service. We're on the lookout for a passionate, people-focused Mortgage & Protection Adviser to join our growing team with our market leading broker and estate agency team in the Croydon area!If you love helping customers achieve their homeownership dreams while making sure they're financially protected, we want to hear from you! What You'll Be Doing: Chatting with clients to understand their mortgage and protection needs. Offering expert, honest advice on a wide range of mortgage products and protection options. Guiding people through the home-buying journey - and making it less scary! Staying on top of market changes and lender criteria. What We're Looking For: CeMAP qualified (or equivalent, must have) Previous experience in mortgage advising Great communicator and genuinely good with people. Organised, self-motivated, and able to manage your own workload. What's In It for You: Flexible working options (hybrid or remote, depending on location). Competitive commission structure. Supportive team environment Ongoing training and development Interested? Let's talk. Apply directly or email us at .uk. Whether you're looking for more flexibility, stronger support or a fresh challenge, we'd love to hear from you.

Titan Pensions & Investments offers a market-leading service, believing in financial advice for everyone, from those starting a financial plan from scratch to those who have accumulated significant wealth, with anyone in between. We aim to become our clients' financial planners for the rest of their lives. Titan Pensions & Investments are experts in managing pensions and investments and we look after £850m on behalf of 3,500 clients. As Chartered Financial Planners, we help both individual and corporate clients by providing financial advice and in-house discretionary investment management. We are a growing business, expanding year on year ahead of our peers. We grow organically so we recruit bright, young individuals who are hungry for success. Working at Titan Pensions & Investments is a career choice. This role will provide support to financial advisers or consultants to enable the provision of financial or product advice to clients, as set out within the FCA's rules and company procedures. The role is onsite - 5 days a week - out of the Kettering office, 9am to 5pm - Monday to Friday Responsibilities Helping advisers to prepare for client reviews by: Ensuring all client and plan information is up to date on IO Requesting plan information from the respective providers either by post, email or direct from the provider platform. Chase regularly to ensure this is received in time for the meeting. Upload to IO once received. Updating contributions and withdrawals using the transaction history from each provider. Link any transfers within plans Adding the details of any missing policy information to IO as required Validating all funds held within IO, ensuring that unit balances are recorded correctly, and any price feeds automatically pull through to produce an accurate plan value Checking the income expectations on all the clients plans to ensure that these are correctly recorded and update as required Collate the costs and charges information for plans held by clients ensuring the details contain any income from commission, fund based or adviser charges Using the standard templates within IO, create and check the client valuation report and upload to IO Produce any 'OneNote packs' requested by the advisers including: Client Charter FE Analytics research on the funds held by the client KID (Key Information Documents) Data capture form from IO Client Valuation Report Producing comparisons between old and new centralised investment propositions Preparing cases for submission to the AST team by producing and completing plan information checklists and chasing providers for missing plan information via phone and email. If requested, the checking and validation of client income expectations held within the system Interrogation of the data and liaison with the adviser to ensure the data held within the system is correct and consequently valuations and revenue will match. Frequently interact with advisers and client support to ensure that we deliver an excellent customer service to all clients Produce client letters as required Answering phone calls as they come in via the Main Hunt Group Ensure that the level of service, as agreed with each client, is delivered in a timely manner. To deal efficiently with all day-to-day telephone and email enquiries from clients and providers. Create and maintain effective client files. New business processing and application submission. Liaising with product providers as and when necessary, chasing as often as required. Keep up to date with new products, technical or legislative changes within the marketplace Always comply with the Compliance policies Engage with training and development as applicable Perform ad hoc tasks as and when required, always bearing in mind TCF and the needs of the business. Essential Skills, qualities and Experience required: A minimum 12 month's IFA administration experience, supporting an advisor Previous regulatory or financial industry experience is desirable Good written and oral communication skills. Methodical and organised. Computer literate Accurate with good attention to detail. Problem solving. Knowledge of the advice process True collaborator, takes initiative, curious A desire to learn and develop and step out of comfort zone Essential Qualifications: Good standard of education Maths and English GCSE, grade 5 or above, or equivalent. Titan expected behaviours: Commercial Awareness Innovation Collaboration Team contribution Professionalism Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity- we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of of our benefits: Competitive salary Private Medical Insurance post probation Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) 25 days Annual Leave (plus buy and sell up to 5 days) Office Christmas close (3-days) Life Assurance Health cash plan Discretionary performance related bonus Employee Assistance Programme And lots of flexible benefits to choose from! At Titan Wealth, we're Creative, Collaborative, and Committed. We know this isn't an environment for everyone - it's fast-paced, complex, and full of change. But if you're ambitious, client-focused, and excited to help shape one of the UK's top 10 wealth management businesses, this could be the opportunity you've been looking for.

Mortgage & Protection Adviser - Join Mortgage Advice Bureau (MAB) Location: Swansea Employment Type: Full time, employed 3 months, then self employed Earnings: Competitive + Uncapped Commission OTE £50-60K + Full Support Mortgage Advice Bureau (MAB) is the UK's leading mortgage broker, with its unique partnership model geared towards strategic growth and winning 250+ awards for the quality of its advice and service. We're on the lookout for a passionate, people-focused Mortgage & Protection Adviser to join our growing team with our market leading broker and estate agency team in Swansea.If you love helping customers achieve their homeownership dreams while making sure they're financially protected, we want to hear from you! What You'll Be Doing: Chatting with clients to understand their mortgage and protection needs. Offering expert, honest advice on a wide range of mortgage products and protection options. Guiding people through the home-buying journey - and making it less scary! Staying on top of market changes and lender criteria. What We're Looking For: CeMAP qualified (or equivalent, must have) Previous experience in mortgage advising Great communicator and genuinely good with people. Organised, self-motivated, and able to manage your own workload. What's In It for You: Flexible working options (hybrid or remote, depending on location). Competitive commission structure. Supportive team environment Ongoing training and development Interested? Let's talk. Apply directly or email us at .uk. Whether you're looking for more flexibility, stronger support or a fresh challenge, we'd love to hear from you.

Mortgage Advisor (Second Charge Market) Location: Central Manchester (Office-based for the first 6 months, then transitions to hybrid) Salary: £27,415 - £35,154 basic (depending on CeMAP status) - OTE £41,000 - £50,000+ CCP is proud to be partnering once again with a forward-thinking financial services provider located in central Manchester. Following continued internal progression and a sustained period of growth - driven by a steady stream of high-quality inbound leads - they are now looking to expand their team with experienced Second Charge Mortgage Advisors. This is a fantastic opportunity to join a values-led organisation that genuinely puts customer outcomes and financial wellbeing at the forefront of everything they do. If you're driven, experienced, and passionate about delivering expert advice in a thriving environment, we want to hear from you. What You'll Be Doing: Handling warm, pre-qualified leads across multiple channels Providing tailored mortgage advice that aligns with each customer's unique needs Maintaining compliance with regulatory standards (SMCR) Working within internal lending policies with integrity and transparency Achieving performance targets while delivering an exceptional customer experience Desirable (but not essential): Full or part CeMAP qualification (or willingness to complete - training and course costs all provided) What We're Looking For: 12 months of sales experience within IVA, debt management, or life insurance, and a strong understanding of regulated financial advice Strong track record of meeting or exceeding sales targets Confident communicator with strong decision-making and problem-solving skills Motivated, team-oriented, and customer-first mindset What's In It For You? Basic salary from £27,415 to £35,154 (depending on CeMAP qualification) Uncapped commission, with realistic OTE of £41,000-£50,000+ Modern city-centre offices with a vibrant and supportive team culture Access to fantastic company benefits, incentives, and career development opportunities Compliance Notice: This role falls under the FCA's Certification Regime. All offers are subject to DBS checks, credit checks, and ongoing fit-and-proper assessments in line with regulatory requirements. How to Apply: This role is being managed exclusively by Daniel Green at CCP. If you're ready to take the next step in your mortgage advisory career, apply online today. We aim to respond to all applicants within 48 hours. About CCP CCP is a specialist recruitment partner for Customer Operations and CX roles. Since 2010, we've built a reputation for connecting purpose-driven organisations with exceptional people. From household names to high-growth startups, we help brands attract and retain top customer-focused talent - while also advising on employer brand and hiring strategy.

We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Hybrid for Ringwood, Hampshire office Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English click apply for full job details

Job Description Shape your future with Connells Mortgage Services.We're on the lookout for talented individuals who want more than just a job we're offering the chance to build a rewarding career in mortgage and protection advice. With full training, a supportive team, and a clear pathway to success, you'll be equipped to make a real difference to our customers' lives. Why join us? Competitive salary with uncapped earning potential A structured training programme with ongoing professional development High-quality leads from our nationwide estate agency network Transparent progression routes - your career, your pace Performance and loyalty bonuses Discounts on a range of property services Centralised admin support and modern IT tools to help you thrive Recognition for high performance - including incentive trips and rewards A culture built on support, collaboration, and ambition What you'll do: Guide customers through the mortgage and protection process with confidence and care Build strong partnerships with estate agency colleagues to generate business opportunities Provide tailored advice on a full range of products to suit individual customer needs Contribute to branch meetings, share knowledge, and be part of a collaborative team What you'll bring: CeMAP (or equivalent) qualification A proactive approach to developing new business in a target-driven environment Strong communication skills and a passion for customer service Resilience, positivity, and excellent organisational skills IT literacy (MS Office, email, web) A full UK driving licence and access to your own vehicle At Connells Mortgage Services, we believe in empowering our people. With us, you'll not only build a successful career - you'll help thousands of customers achieve their goals. Ready to take the next step? Apply today and let's succeed together. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS03295

About the Role: As a CBRE Health, Safety and Environment Director, you will be responsible for the oversight of the department responsible for creating and implementing health, safety, and environmental programs for clients. This job is part of the Environment Health and Safety function. They are responsible for organizational programs and procedures to safeguard employees and surrounding communities. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Approve all playbook, and procedure changes. Ensure Health, Safety, and Environmental initiatives drive program consistency and efficiency. Review operational and safety risks. Execute all strategic risk management strategies to avoid potential incidents. Point of contact for government agencies, professional health, safety, and environmental organizations, community advisory boards, company health, safety, and environmental officers, and all internal safety efforts. Provide information to senior management about health, safety, and environmental issues, compliance, trends, performance, and concerns. Ensure all regulatory compliance needs are being met across all accounts. Apply a robust knowledge of multiple disciplines, the business, and key drivers that impact departmental and cross-functional performance. Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to act while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal. Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department. Significantly improves and changes existing methods, processes, and standards within job discipline. What You'll Need: Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to set, manage, and achieve targets with a direct impact on multiple departments results within a function. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Expert organizational skills and an advanced inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Export Sales Advisor Our client is seeking a driven and enthusiastic Export Sales Advisor to join their team in Rotherham. In this role, you will be instrumental in increasing export sales revenue and profitability through exceptional customer service and efficient sales functions. You will also provide vital administrative support to the Export Manager and the Export Team. Key Responsibilities: Process sales enquiries and orders efficiently, ensuring a smooth sales experience for customers. Handle inbound sales inquiries via telephone, email, and online platforms for both existing clients and prospects. Source items from suppliers as needed. Maintain high standards of administration and customer service to maximise profitability and service levels. Progress customer orders to ensure prompt delivery, providing outstanding updates to customers. Develop a deep understanding of customer needs, collaborating with the Export Sales Manager to maximise every opportunity. Foster key relationships by working closely with the Export Sales Manager, Export Team, Warehouse Team, and Export customers. Essential Skills: Knowledge of international trade regulations and export documentation Previous sales/sales administration experience Excellent communication skills, including a professional telephone manner and good interpersonal skills. Team player with the ability to liaise closely with internal colleagues and external contacts. Good commercial awareness, including knowledge of sales procedures, net & gross profit, and purchasing costs. Exceptional organisational and prioritisation skills to manage workloads effectively. Proficient in Microsoft Excel, Outlook, and Word. Strong negotiating skills and experience. Ability to nurture key customer relationships to grow their accounts. A second language is an advantage. Our client offers a supportive workplace culture where your contributions are valued, and your growth is encouraged. Working Hours are Monday to Friday 8:30am - 5:30pm If you are looking to grow your career in export sales and enjoy working in a dynamic environment, we would love to hear from you. If your skills and experience are a match, please apply with your CV today! Adecco is a disability- confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Protection Specialist - Join Mortgage Advice Bureau (MAB) Location: Sutton, SurreyFull-time; Employed Salary: Competitive circa £60 - £70,000 OTE (Uncapped Commission) Mortgage Advice Bureau (MAB) is the UK's leading mortgage broker, with its unique partnership model geared towards strategic growth and winning 250+ awards for the quality of its advice and service. Are you passionate about helping people protect what matters most? We're on the lookout for a motivated and customer-focused Protection Specialist to join our growing team, based in Sutton, Surrey! What You'll Be Doing: Provide expert advice on a full range of protection products, including life insurance, critical illness, income protection and family income benefit. Work closely with Mortgage Advisers and clients to understand their needs and recommend tailored protection solutions. Ensure all advice is compliant and in line with MAB's high standards. Build lasting relationships with clients through exceptional service and trust What's in it for you? Access to high-quality, warm leads from an established mortgage client base. Supportive and dynamic working environment with ongoing training and development. Opportunity to work under a nationally recognised brand with a proven track record and one of MAB's top performing business partners in the UK! Uncapped earnings potential - you control your income. What We're Looking For: Experience in a protection advisory role (minimum 1 year preferred). Excellent knowledge of protection products and the current market. Strong ethical standards and a genuine desire to do the right thing for clients. Great communication, listening, and relationship-building skills. CeMAP or equivalent protection-related qualifications (RO5) are essential Interested? Let's talk. Apply directly! Whether you're looking for more flexibility, stronger support or a fresh challenge, we'd love to hear from you.

Job Description Shape your future with Barnard Marcus Mortgage Services.We're on the lookout for talented individuals who want more than just a job we're offering the chance to build a rewarding career in mortgage and protection advice. With full training, a supportive team, and a clear pathway to success, you'll be equipped to make a real difference to our customers' lives. Why join us? Competitive salary with uncapped earning potential A structured training programme with ongoing professional development High-quality leads from our nationwide estate agency network Transparent progression routes - your career, your pace Performance and loyalty bonuses Discounts on a range of property services Centralised admin support and modern IT tools to help you thrive Recognition for high performance - including incentive trips and rewards A culture built on support, collaboration, and ambition What you'll do: Guide customers through the mortgage and protection process with confidence and care Build strong partnerships with estate agency colleagues to generate business opportunities Provide tailored advice on a full range of products to suit individual customer needs Contribute to branch meetings, share knowledge, and be part of a collaborative team What you'll bring: CeMAP (or equivalent) qualification A proactive approach to developing new business in a target-driven environment Strong communication skills and a passion for customer service Resilience, positivity, and excellent organisational skills IT literacy (MS Office, email, web) A full UK driving licence and access to your own vehicle At Barnard Marcus Mortgage Services, we believe in empowering our people. With us, you'll not only build a successful career - you'll help thousands of customers achieve their goals. Ready to take the next step? Apply today and let's succeed together. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS03296

We are currently recruiting for a Customer Service Advisor , the role would be paying- 26- 28K a year DOE , 8 am - 5 pm/4.30 pm on a Friday, bonus included, 28 days holiday, permenant position after completing probation period, growing business, modern clean offices friendly supportive team. Location of the Customer Service Advisor position: Warrington We are looking for an experienced Customer Service Advisor, that enjoys working in a fast-paced environment that thrives on providing the best client care. This position is working with a leading Automotive business that have recently expended opening new facilities to increase their manufacturing capability. Due to this growth, we are now looking for a Customer Service Advisor to support the growing network of customers the company has. Key duties of the Customer Service Advisor position. Liaise with customers to keep them up to date with the progress of their order. Check orders and ensure all work is fulfilled on time by the Aftersales department. Liaise with the relevant departments to ensure all documentation in correct and in order Carry out follow up calls and respond to any queries that have been received. Ensure that all feedback is captured and reported Ensure that all quires and responded and resolved in a timely manner Benefits of the position: Salary: 26-28k per year DOE Perm position after completing probation 28 days holiday Modern clean working environment If you would like a private chat about the Customer Service Advisor position before applying, please contact Maisie at E3 Recruitment.

On behalf of NatWest, AMS are seeking Customer Service Advisors (Customer Service & Operations Analyst) to provide an excellent service for our clients. The role will be based in Lombard CSO department in Rotherham, Discovery House, S63 7EF Join us as a Customer Service & Operations Analyst This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful cu click apply for full job details

Customer Service Advisor - 30k Total Earnings 24,700 basic salary + Monthly bonus - Total package circa 30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Customer Service Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now!

Customer Care Advisor Location: Leicester Sector: Manufacturing Salary: £28,000 to £29,000 Working Hours: 7.30am to 3.30pm (37.5 hours per week) Benefits: 25 days holiday, health care cover, full training provided We are seeking someone with proven customer service experience to work in an office environment for a manufacturing business in Leicester. This is a fully office-based role and is not remote or hybrid. This role is immediately available. If you are able to start work straight away, or are on a short notice period, this would be an advantage . However, the employer is willing to wait for the right person. Following an initial induction programme, you will receive structured training on products, systems and internal processes. The role will involve supporting customers across phone and email, ensuring enquiries are handled professionally and resolved efficiently. You will work closely with internal departments to ensure customer requirements are managed from enquiry through to resolution. Why you will enjoy this role This is a varied and busy position where no two days are the same. You will be dealing with a wide range of customer enquiries, problem solving and coordinating internally to ensure customers receive the best possible service. There is plenty to learn as you develop a deeper understanding of products, processes and customer requirements. If you enjoy working in a fast paced environment, building relationships and being part of a supportive team, this role will provide both challenge and development. Key responsibilities include Providing exceptional customer care and support Responding to customer queries within agreed service levels Managing customer enquiries across multiple platforms including phone and email Processing customer requests accurately and efficiently Supporting sales activity by identifying potential opportunities Maintaining accurate records and customer information Working collaboratively with internal departments to resolve issues General administration and support to the wider customer care team We are looking for someone who has Previous customer service or customer care experience Excellent written and verbal communication skills A confident and professional telephone manner Strong organisational skills with the ability to prioritise tasks A proactive and positive approach to problem solving Good IT skills and experience using CRM systems would be beneficial Experience within a manufacturing environment is not essential but would be a distinct advantage. To apply: For More information, including job description and company information contact Ruth Forster at Wagstaff Recruitment & Careers Coaching. Wagstaff Recruitment Building Trusted Relationships to Create Great Opportunities

Inbound Sales Advisor - Basic Salary + monthly bonus - Total package circa 30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Inbound Sales Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service or Sales role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now!

Are you passionate about delivering first-class customer service and keeping a busy workshop running smoothly? This is an excellent opportunity for an experienced Service Advisor to join a well-established automotive business in the Heathrow area. If you enjoy working in a fast-paced environment, building strong customer relationships and ensuring vehicles are serviced efficiently from booking through to completion, this could be the perfect next step in your career. Role Overview Job Title: Service Advisor Location: Heathrow area Salary: 28,256.80 - 33,000 (DOE) + OTE up to 40,000 Hours: Monday to Friday plus 1 in 4 Saturdays 07:00-13:00 The Service Advisor Role: A world renowned dealership is seeking a customer-focused Service Advisor to support the day-to-day operation of a busy service department. This role plays a key part in ensuring an outstanding customer journey while maximising workshop efficiency and productivity. You will be the main point of contact for customers throughout the service and repair process, ensuring clear communication, accurate job scheduling, and high levels of satisfaction. The role also requires a commercial mindset, identifying opportunities to promote aftersales services while maintaining a customer-first approach. The business is committed to supporting career development, offering ongoing training and structured appraisals to help you continue developing your skills within the automotive industry. Key Responsibilities of the Service Advisor: Acting as the main point of contact for customers throughout the service process Ensuring a high level of customer satisfaction through professional communication and support Managing workshop bookings and maintaining accurate workshop loading Booking vehicles into the workshop in line with customer convenience and workshop capacity Providing clear and accurate cost estimates for service and repair work Producing job cards, invoices, estimates and supporting documentation Keeping customers regularly updated on progress and completion times Explaining completed work to customers and identifying appropriate upsell opportunities Producing warranty job cards in line with manufacturer guidelines Accurately categorising work including retail, warranty, internal and non-chargeable repairs Liaising with the Parts Department to ensure required parts are available when needed Skills & Experience: Previous experience as a Service Advisor within the automotive industry is highly desirable Excellent communication and interpersonal skills Strong organisation and administration abilities High attention to detail when producing documentation and managing customer information Ability to work in a fast-paced environment while maintaining accuracy Strong time management and prioritisation skills A proactive, motivated approach with the ability to handle challenges with resilience Benefits of the Service Advisor: Competitive salary with bonus potential Overtime opportunities Birthday day off 23 days annual leave plus bank holidays Life assurance (4x salary) Branded uniform and boot allowance Access to a wide range of employee discounts and perks Auto-enrolment pension scheme Enhanced maternity and paternity policies Employee Assistance Programme and wellbeing support, including 24/7 online GP access Mental health first aiders within the business Toolbox insurance Reward and recognition programmes Structured annual appraisals and career progression opportunities Manufacturer training and internal training academy access Long service recognition If you are an experienced automotive Service Advisor who thrives in a customer-focused environment and enjoys working in a busy, high-performing team, we would love to hear from you. Contact Sophie Ranson at E3 Recruitment for more information.