Job Description
This award-winning and innovative estate agency with an enviable reputation currently has a fantastic opportunity for an Office Administrator to join the team in Wimbledon.
Our client's staff are long-established, knowledgeable and committed. Their passion rarely fails to rub off on their clients, and they never lose focus on providing customer service excellence.
You will play a key role in supporting the day-to-day running of the branch and ensuring all administrative tasks are completed efficiently and accurately. You'll be part of a close-knit team including a Branch Manager, Assistant Manager, Senior Negotiator, Sales Negotiator, and Financial Advisor.
If you have experience within a similar role, are well organised, and work well in a team environment, please get in touch today!
Responsibilities will include:
- Managing daily branch administration and office organisation
- Uploading property details and marketing materials online
- Sending valuation reports and issuing Terms of Business
- Ensuring compliance checks for I.D. and Anti-Money Laundering via Credas
- Preparing property information and uploading to the CRM
- Issuing offer letters and memorandums of sale
- Arranging professional photography, floorplans, and EPCs for new listings
- Creating marketing materials such as tout cards and letters
- Booking surveys and sending property comparables
- Organising and tracking property keys
- Assisting with calls, messages, and greeting clients in the office
- Keeping the window display updated with current properties
- Using Vebra Alto CRM (training provided).
Personal specification:
- Previous experience in property administration or a similar office-based role
- Highly organised with excellent attention to detail
- Confident, professional, and friendly manner
- Strong communication and customer service skills
- Comfortable working in a busy team environment
- Proficient with Microsoft Office and general IT systems.
The salary for this role will include a basic of £32,000 to £34,000. Benefits include 20 days annual leave, plus bank holidays, plus time off over the festive period.
Working hours are Monday to Friday from 9am to 5.30pm.
