Aftersales Advisor Location: Exeter Salary: £30,000 per annum + Bonus Scheme Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter. This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment click apply for full job details
Apr 05, 2026
Full time
Aftersales Advisor Location: Exeter Salary: £30,000 per annum + Bonus Scheme Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter. This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment click apply for full job details
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Audi Nottingham. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 04, 2026
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Audi Nottingham. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Intelligence Officer Location: Birmingham Pay Rate: 170 per day Contract: 6 months plus Working Pattern: Full-time (flexible / shift-based where required including early mornings, late evenings and weekends) Vetting Requirement: MV and SC Clearance (must be eligible) About the Role We are seeking a skilled and proactive Intelligence Officer to support the development, assessment, and dissemination of intelligence in a fast-paced operational environment. This role plays a critical part in identifying threats, risks, and vulnerabilities, supporting both proactive and reactive activity, and providing tactical advice to inform decision-making. You will work closely with internal teams and partners, contributing to intelligence-led approaches to complex challenges. This opportunity is well suited to someone with strong analytical capability, experience in intelligence or research environments, and the ability to manage sensitive information with professionalism and integrity. Key Responsibilities Intelligence Development & Strategy Evaluate and develop intelligence from a variety of sources Conduct research using databases and open-source intelligence methods Identify intelligence gaps and recommend targeted collection strategies Assess threat, risk, harm, and vulnerability to inform operational priorities Support the development of strategic and tactical intelligence assessments Operational Support & Monitoring Identify and escalate emerging threats in real-time Monitor incidents and prioritise intelligence development based on risk Produce intelligence reports, summaries, and subject profiles Support critical and major incidents, including intelligence cell activity Contribute to risk assessments, including those relating to serious threats Advisory & Tactical Input Provide guidance on intelligence use, systems, and processes Offer tactical advice on intelligence gathering approaches, including sensitive techniques Support decision-making by delivering clear, actionable intelligence insights Contribute to disclosure processes and evidential standards where required Stakeholder Engagement Build strong relationships with internal teams and external partners Act as a point of contact for intelligence-related queries and coordination Deliver briefings and presentations to a range of stakeholders Encourage and support the development of intelligence submissions About You Essential Experience & Knowledge Minimum of 2 years' experience in an intelligence, analytical, or research environment Strong experience identifying intelligence gaps and prioritising activity Knowledge of intelligence frameworks (e.g. National Intelligence Model) Understanding of disclosure requirements and relevant legislation Experience handling sensitive or confidential information with integrity Ability to manage competing demands and work independently Working Pattern & Flexibility This role may require working on a shift pattern , including early mornings, late evenings, and weekends depending on operational need You may be required to travel and work from different locations across the region or nationally , sometimes at short notice In some cases, unsocial hours or lone working may be required, meaning public transport may not always be suitable-candidates should be able to travel independently This is an office-based role operating within a hot-desking environment Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Apr 04, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Intelligence Officer Location: Birmingham Pay Rate: 170 per day Contract: 6 months plus Working Pattern: Full-time (flexible / shift-based where required including early mornings, late evenings and weekends) Vetting Requirement: MV and SC Clearance (must be eligible) About the Role We are seeking a skilled and proactive Intelligence Officer to support the development, assessment, and dissemination of intelligence in a fast-paced operational environment. This role plays a critical part in identifying threats, risks, and vulnerabilities, supporting both proactive and reactive activity, and providing tactical advice to inform decision-making. You will work closely with internal teams and partners, contributing to intelligence-led approaches to complex challenges. This opportunity is well suited to someone with strong analytical capability, experience in intelligence or research environments, and the ability to manage sensitive information with professionalism and integrity. Key Responsibilities Intelligence Development & Strategy Evaluate and develop intelligence from a variety of sources Conduct research using databases and open-source intelligence methods Identify intelligence gaps and recommend targeted collection strategies Assess threat, risk, harm, and vulnerability to inform operational priorities Support the development of strategic and tactical intelligence assessments Operational Support & Monitoring Identify and escalate emerging threats in real-time Monitor incidents and prioritise intelligence development based on risk Produce intelligence reports, summaries, and subject profiles Support critical and major incidents, including intelligence cell activity Contribute to risk assessments, including those relating to serious threats Advisory & Tactical Input Provide guidance on intelligence use, systems, and processes Offer tactical advice on intelligence gathering approaches, including sensitive techniques Support decision-making by delivering clear, actionable intelligence insights Contribute to disclosure processes and evidential standards where required Stakeholder Engagement Build strong relationships with internal teams and external partners Act as a point of contact for intelligence-related queries and coordination Deliver briefings and presentations to a range of stakeholders Encourage and support the development of intelligence submissions About You Essential Experience & Knowledge Minimum of 2 years' experience in an intelligence, analytical, or research environment Strong experience identifying intelligence gaps and prioritising activity Knowledge of intelligence frameworks (e.g. National Intelligence Model) Understanding of disclosure requirements and relevant legislation Experience handling sensitive or confidential information with integrity Ability to manage competing demands and work independently Working Pattern & Flexibility This role may require working on a shift pattern , including early mornings, late evenings, and weekends depending on operational need You may be required to travel and work from different locations across the region or nationally , sometimes at short notice In some cases, unsocial hours or lone working may be required, meaning public transport may not always be suitable-candidates should be able to travel independently This is an office-based role operating within a hot-desking environment Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Derby Audi. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 04, 2026
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Derby Audi. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 03, 2026
Full time
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Coventry. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 03, 2026
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Coventry. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Sales Advisor London Up to 35k + Bonus We are working with a highly regarded luxury retail brand in central London, seeking an enthusiastic and motivated Sales Advisor to join their prestigious boutique. This is an exciting opportunity for a passionate individual who thrives in a customer-focused environment and wants to grow their career within the luxury retail sector. As a Sales Advisor, you will be at the heart of delivering an exceptional shopping experience to a diverse and international clientele. You'll enjoy the chance to develop your knowledge of luxury timepieces, hone your sales skills, and work in a collaborative and supportive team environment. The Role As a Sales Advisor, you will: Deliver an outstanding customer experience, ensuring every visitor receives personalised attention and expert guidance. Advise customers on an exquisite range of luxury watches, sharing insights that make each purchase memorable. Drive sales and contribute to achieving boutique targets, helping the business grow and succeed. Maintain high standards of presentation on the shop floor, ensuring a visually appealing environment at all times. Follow processes for cash handling, stock management, and boutique security. About You To be successful in this Sales Advisor role, you will have: Previous experience in a retail sales position, ideally within luxury watches or jewellery. A passion for delivering top-tier customer service and building relationships with a sophisticated client base. Strong communication skills and the ability to engage with discerning customers professionally. A proactive attitude towards learning and developing your knowledge of luxury timepieces. Flexibility to work extended hours when needed, including evenings and weekends. Package Up to 35k base salary plus an attractive bonus structure. Comprehensive training and ongoing development opportunities. Career progression in a prestigious luxury retail environment. Supportive team culture in a prime London location. If you are a dedicated and ambitious Sales Advisor with a passion for timepieces looking to join a thriving luxury boutique, this is the role for you. Apply today to take the next step in your career! BH35642
Apr 03, 2026
Full time
Sales Advisor London Up to 35k + Bonus We are working with a highly regarded luxury retail brand in central London, seeking an enthusiastic and motivated Sales Advisor to join their prestigious boutique. This is an exciting opportunity for a passionate individual who thrives in a customer-focused environment and wants to grow their career within the luxury retail sector. As a Sales Advisor, you will be at the heart of delivering an exceptional shopping experience to a diverse and international clientele. You'll enjoy the chance to develop your knowledge of luxury timepieces, hone your sales skills, and work in a collaborative and supportive team environment. The Role As a Sales Advisor, you will: Deliver an outstanding customer experience, ensuring every visitor receives personalised attention and expert guidance. Advise customers on an exquisite range of luxury watches, sharing insights that make each purchase memorable. Drive sales and contribute to achieving boutique targets, helping the business grow and succeed. Maintain high standards of presentation on the shop floor, ensuring a visually appealing environment at all times. Follow processes for cash handling, stock management, and boutique security. About You To be successful in this Sales Advisor role, you will have: Previous experience in a retail sales position, ideally within luxury watches or jewellery. A passion for delivering top-tier customer service and building relationships with a sophisticated client base. Strong communication skills and the ability to engage with discerning customers professionally. A proactive attitude towards learning and developing your knowledge of luxury timepieces. Flexibility to work extended hours when needed, including evenings and weekends. Package Up to 35k base salary plus an attractive bonus structure. Comprehensive training and ongoing development opportunities. Career progression in a prestigious luxury retail environment. Supportive team culture in a prime London location. If you are a dedicated and ambitious Sales Advisor with a passion for timepieces looking to join a thriving luxury boutique, this is the role for you. Apply today to take the next step in your career! BH35642
Office Manager Near to Castle Donington / East Midlands Airport (free parking on-site) £40,000 - £50,000 Our client is an established family business with some impressive plans for expansion. They have 3 sites throughout the UK and these sites are coordinated and looked after from the Head Office at Shardlow. We are looking for a friendly and enthusiastic Office Manager to lead the small busy team and take ownership of the day to day running of the office. This is a busy, demanding and varied role and would suit someone with a proven track record in a similar role. The office is a very busy, customer facing environment so great communication skills and a professional attitude are a must. Key responsibilities: Administrative tasks: Overseeing the administration team of four to ensure all customer & supplier records are kept up to date and all processes followed to ensure maximum turnover & profit for business Making supplier & customer payments Liaising with Health & Safety advisors & fire safety advisors to ensure annual checks are carried out. Liaising with company directors to implement any legal requirements and recommendations Liaising with insurers for annual policy renewals & mid-term adjustments. Ensuring company vehicles are all taxed & MOTs completed on time. Maintaining company vehicle database & files. Liaising with suppliers for contract renewals to achieve best rates Ensuring websites are kept updated with new pricing information and items for sale Liaising with suppliers to maintain good working partnerships & obtain quotations Preparation of customer quotations Issuing of Purchase Agreements & Licence Agreements Liaising with the 2 other sites to ensure all customer agreements completed & relevant documents received Resolving customer complaints Providing daily updates of all relevant information to company directors Overseeing ordering of stock for the on-site retail outlet - including the annual stocktake Collation of reports for quarterly management accounts & Year End Finance tasks: Processing invoices ensuring all invoicing is completed on time and accurately Managing expenses and petty cash Bank reconciliations of all accounts Payroll preparation, including collating staff hours Preparing information for VAT returns and submitting VAT returns Preparing and submitting information to HMRC Producing year-end figures Logging customer bank receipts Reconciliation of company credit card statements Credit Control and debt recovery Purchase ledger reconciliation HR tasks: HR preparing and coordinating the staff rota, logging of hours and absences for payroll, payment of wages & PAYE, recruitment (from writing ads to conducting interviews), issuing of contracts and contract amendments Working with an external HR agency regarding any disciplinary matters and ensuring all HR documentation kept up to date Completing annual compliance checks Staff training - both new starters & ongoing for existing staff members A really busy and interesting role in a fast paced environment. Someone with experience of using Sage would be an advantage. Hours of work Monday Friday 9am 5pm and one weekend pcm (with time off in lieu in the week). Please do get in touch if you would like to know more!
Apr 03, 2026
Full time
Office Manager Near to Castle Donington / East Midlands Airport (free parking on-site) £40,000 - £50,000 Our client is an established family business with some impressive plans for expansion. They have 3 sites throughout the UK and these sites are coordinated and looked after from the Head Office at Shardlow. We are looking for a friendly and enthusiastic Office Manager to lead the small busy team and take ownership of the day to day running of the office. This is a busy, demanding and varied role and would suit someone with a proven track record in a similar role. The office is a very busy, customer facing environment so great communication skills and a professional attitude are a must. Key responsibilities: Administrative tasks: Overseeing the administration team of four to ensure all customer & supplier records are kept up to date and all processes followed to ensure maximum turnover & profit for business Making supplier & customer payments Liaising with Health & Safety advisors & fire safety advisors to ensure annual checks are carried out. Liaising with company directors to implement any legal requirements and recommendations Liaising with insurers for annual policy renewals & mid-term adjustments. Ensuring company vehicles are all taxed & MOTs completed on time. Maintaining company vehicle database & files. Liaising with suppliers for contract renewals to achieve best rates Ensuring websites are kept updated with new pricing information and items for sale Liaising with suppliers to maintain good working partnerships & obtain quotations Preparation of customer quotations Issuing of Purchase Agreements & Licence Agreements Liaising with the 2 other sites to ensure all customer agreements completed & relevant documents received Resolving customer complaints Providing daily updates of all relevant information to company directors Overseeing ordering of stock for the on-site retail outlet - including the annual stocktake Collation of reports for quarterly management accounts & Year End Finance tasks: Processing invoices ensuring all invoicing is completed on time and accurately Managing expenses and petty cash Bank reconciliations of all accounts Payroll preparation, including collating staff hours Preparing information for VAT returns and submitting VAT returns Preparing and submitting information to HMRC Producing year-end figures Logging customer bank receipts Reconciliation of company credit card statements Credit Control and debt recovery Purchase ledger reconciliation HR tasks: HR preparing and coordinating the staff rota, logging of hours and absences for payroll, payment of wages & PAYE, recruitment (from writing ads to conducting interviews), issuing of contracts and contract amendments Working with an external HR agency regarding any disciplinary matters and ensuring all HR documentation kept up to date Completing annual compliance checks Staff training - both new starters & ongoing for existing staff members A really busy and interesting role in a fast paced environment. Someone with experience of using Sage would be an advantage. Hours of work Monday Friday 9am 5pm and one weekend pcm (with time off in lieu in the week). Please do get in touch if you would like to know more!
Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Glasgow! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with relevant notes. Engage in high-quality conversations to prevent avoidable complaints and ensure customer satisfaction. Identify complex queries and escalate as necessary to achieve fair outcomes. Provide clear and efficient responses while adhering to company guidelines. Accurately update the client database with essential information. Comply with client and regulatory policies and procedures. What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping skills. Basic IT skills. Experience in a customer service environment is a plus! Why join us? Ongoing Opportunities: Long-term assignments with regular permanent roles available. Weekly Pay: Enjoy weekly pay for your hard work! Free Parking: Convenient parking available on-site. Ready to Make a Difference? If you're ready to embark on a rewarding career in customer service and be part of a supportive and dynamic team, we want to hear from you! Join us in making a positive impact on people's lives through exceptional service. Apply today and take the first step towards an exciting career with our client! If you do not hear from us, then unfortunately your application has been unsucsessful Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 03, 2026
Seasonal
Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Glasgow! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with relevant notes. Engage in high-quality conversations to prevent avoidable complaints and ensure customer satisfaction. Identify complex queries and escalate as necessary to achieve fair outcomes. Provide clear and efficient responses while adhering to company guidelines. Accurately update the client database with essential information. Comply with client and regulatory policies and procedures. What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping skills. Basic IT skills. Experience in a customer service environment is a plus! Why join us? Ongoing Opportunities: Long-term assignments with regular permanent roles available. Weekly Pay: Enjoy weekly pay for your hard work! Free Parking: Convenient parking available on-site. Ready to Make a Difference? If you're ready to embark on a rewarding career in customer service and be part of a supportive and dynamic team, we want to hear from you! Join us in making a positive impact on people's lives through exceptional service. Apply today and take the first step towards an exciting career with our client! If you do not hear from us, then unfortunately your application has been unsucsessful Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Purpose The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. Be flexible and willing to work in all types of environments. Case management Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework. Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both 'Support (change) or/and Disrupt (continued offending) concept. Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. Attend monthly case management meeting with the Service Manager . Attend clinical supervision. Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. Weekly maintenance and accurate and secure audit trail of all relevant communication. Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. Develop strategies that will disrupt the continued risk posed by service users Undertake assessment of risk, needs and attitudes to inform the individual service user's intervention plan Ensure that risk assessment and risk management procedures are followed at all times. Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. Work closely with the IDVAs' supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. Represent the service at local events; deliver training and presentations as required. Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. Be confident to evidence reflective practice in all aspects of work, sharing learning and be committed to reviewing individual and team practice and undertake regular training. Act with integrity and respect when interacting with service users, employees, agencies and individuals. Competent in defensible decision making, recording and being held accountable Show initiative in tackling issues within the service and in relation to other agencies. Act as a champion for the implementation of the pilot programme in your area Hold a full driving license, have access to a car and be able to travel across the pilot area as required. Partake in evening and weekend work as required. Person Specification Experience: Essential Direct work with vulnerable service users Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. In managing safeguarding issues and procedures. Writing and presenting information formally and informally, to a range of audiences. Working within legislative frameworks and using this application to develop, influence and encourage partnership working. Working within conflict management continuum. Evidence of keeping reliable and timely reporting and meeting deadlines Experience: Desirable Work with victims and or perpetrators of domestic abuse. Work with service users with complex needs and/or challenging behaviour. Working with service users with diagnosed mental health issues Working with service users with substance misuse Work with young people aged 16-25 years. Of using pro-social modelling and motivational interviewing in practice. Knowledge and Understanding: Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. Understand multi-agency partnerships in relation to domestic abuse. An understanding of the Marac process at an operational level; Understanding of the child protection system. Skills: Ability and willingness to work independently and as part of a team. Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. IT skills, including use of Microsoft Office. Hold a relevant degree, a vocational qualification or equivalent experience. Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. Empathy Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. Have excellent interpersonal skills. Ability to lead and facilitate discussions to achieve a positive outcome. Excellent networking skills and the ability to develop strong working relationships with other agencies. Reflection and self-awareness. Attributes: Have confidence in their own ability to make decisions. An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary. . click apply for full job details
Apr 03, 2026
Full time
Purpose The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. Be flexible and willing to work in all types of environments. Case management Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework. Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both 'Support (change) or/and Disrupt (continued offending) concept. Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. Attend monthly case management meeting with the Service Manager . Attend clinical supervision. Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. Weekly maintenance and accurate and secure audit trail of all relevant communication. Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. Develop strategies that will disrupt the continued risk posed by service users Undertake assessment of risk, needs and attitudes to inform the individual service user's intervention plan Ensure that risk assessment and risk management procedures are followed at all times. Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. Work closely with the IDVAs' supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. Represent the service at local events; deliver training and presentations as required. Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. Be confident to evidence reflective practice in all aspects of work, sharing learning and be committed to reviewing individual and team practice and undertake regular training. Act with integrity and respect when interacting with service users, employees, agencies and individuals. Competent in defensible decision making, recording and being held accountable Show initiative in tackling issues within the service and in relation to other agencies. Act as a champion for the implementation of the pilot programme in your area Hold a full driving license, have access to a car and be able to travel across the pilot area as required. Partake in evening and weekend work as required. Person Specification Experience: Essential Direct work with vulnerable service users Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. In managing safeguarding issues and procedures. Writing and presenting information formally and informally, to a range of audiences. Working within legislative frameworks and using this application to develop, influence and encourage partnership working. Working within conflict management continuum. Evidence of keeping reliable and timely reporting and meeting deadlines Experience: Desirable Work with victims and or perpetrators of domestic abuse. Work with service users with complex needs and/or challenging behaviour. Working with service users with diagnosed mental health issues Working with service users with substance misuse Work with young people aged 16-25 years. Of using pro-social modelling and motivational interviewing in practice. Knowledge and Understanding: Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. Understand multi-agency partnerships in relation to domestic abuse. An understanding of the Marac process at an operational level; Understanding of the child protection system. Skills: Ability and willingness to work independently and as part of a team. Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. IT skills, including use of Microsoft Office. Hold a relevant degree, a vocational qualification or equivalent experience. Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. Empathy Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. Have excellent interpersonal skills. Ability to lead and facilitate discussions to achieve a positive outcome. Excellent networking skills and the ability to develop strong working relationships with other agencies. Reflection and self-awareness. Attributes: Have confidence in their own ability to make decisions. An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary. . click apply for full job details
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. The varied and rewarding role involves delivering trauma-informed, one-to-one educational support to adult victims of domestic abuse. Working collaboratively with our IDVA (Independent Domestic Violence Advisors), you will help ensure that support is safe, inclusive and effective for people with a range of experiences and risks. You will play a vital part in championing people to recover from trauma, build safe relationships and move forward with dignity and hope. This role will also involve delivering our empowerment and recovery groups for those who have experienced domestic or sexual abuse. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This is a 12 month fixed term role and may include evening and weekend work when required. Key Responsibilities To provide 1:1 support for medium risk clients who have previously been supported by our IDVA team. Deliver structured, evidence-based and trauma-responsive group programmes for victims/survivors and individuals who have used harm. Contribute to joint safety and support planning alongside IDVAs. Monitor and respond to safeguarding concerns in with organisational practices. Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. Provide support to increase people s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights. To provide signposting and onward referrals to patients. To provide ongoing specialist advice and support around Domestic Abuse (DA). To provide training to multi-agency partners on understanding, recognising and responding to DA. Develop good working relationships and liaise with outside agencies where needed. Keep accurate records of all referrals received and of work done with or on behalf of service users. Work flexibly and manage your own schedule, including evening work on a rotational basis to meet the needs of those unable to access support during working hours. Application To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
Apr 03, 2026
Full time
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. The varied and rewarding role involves delivering trauma-informed, one-to-one educational support to adult victims of domestic abuse. Working collaboratively with our IDVA (Independent Domestic Violence Advisors), you will help ensure that support is safe, inclusive and effective for people with a range of experiences and risks. You will play a vital part in championing people to recover from trauma, build safe relationships and move forward with dignity and hope. This role will also involve delivering our empowerment and recovery groups for those who have experienced domestic or sexual abuse. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This is a 12 month fixed term role and may include evening and weekend work when required. Key Responsibilities To provide 1:1 support for medium risk clients who have previously been supported by our IDVA team. Deliver structured, evidence-based and trauma-responsive group programmes for victims/survivors and individuals who have used harm. Contribute to joint safety and support planning alongside IDVAs. Monitor and respond to safeguarding concerns in with organisational practices. Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. Provide support to increase people s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights. To provide signposting and onward referrals to patients. To provide ongoing specialist advice and support around Domestic Abuse (DA). To provide training to multi-agency partners on understanding, recognising and responding to DA. Develop good working relationships and liaise with outside agencies where needed. Keep accurate records of all referrals received and of work done with or on behalf of service users. Work flexibly and manage your own schedule, including evening work on a rotational basis to meet the needs of those unable to access support during working hours. Application To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
Customer Service Advisor Location: Liverpool Salary: 25,000 Contract: Full time, Permanent Hours: Monday to Friday 9am till 5pm (no weekends or late evenings) My client based in Liverpool City Centre is looking to recruit Customer Service advisors to work on an inbound Customer Service campaign. The hours of work are Monday - Friday, 9am - 5pm (no evenings or weekends). The role will be highly inbound bias however there will, on occasion be the requirement to make outbound calls, following up on inbound / online enquiries through multiple channels. Working in a fun and vibrant contact centre environment, you will be tasked with: Taking inbound calls, emails or messages dealing with a variety of customer service queries Accurate recording of information onto a live system Resolution of customer enquiries (oral and written) based on competent working knowledge Query handling in response to customer requests with the support of clear information and processes Striving to provide a professional service at all times Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service To be considered for the role of Customer Service Advisor you must possess the following; Have experience within a previous customer service / contact centre role Excellent written and verbal communication skills Professional attitude and telephone manner Have basic IT skills If you would be interested in applying for the position please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 03, 2026
Full time
Customer Service Advisor Location: Liverpool Salary: 25,000 Contract: Full time, Permanent Hours: Monday to Friday 9am till 5pm (no weekends or late evenings) My client based in Liverpool City Centre is looking to recruit Customer Service advisors to work on an inbound Customer Service campaign. The hours of work are Monday - Friday, 9am - 5pm (no evenings or weekends). The role will be highly inbound bias however there will, on occasion be the requirement to make outbound calls, following up on inbound / online enquiries through multiple channels. Working in a fun and vibrant contact centre environment, you will be tasked with: Taking inbound calls, emails or messages dealing with a variety of customer service queries Accurate recording of information onto a live system Resolution of customer enquiries (oral and written) based on competent working knowledge Query handling in response to customer requests with the support of clear information and processes Striving to provide a professional service at all times Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service To be considered for the role of Customer Service Advisor you must possess the following; Have experience within a previous customer service / contact centre role Excellent written and verbal communication skills Professional attitude and telephone manner Have basic IT skills If you would be interested in applying for the position please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Gateshead! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with relevant notes. Engage in high-quality conversations to prevent avoidable complaints and ensure customer satisfaction. Identify complex queries and escalate as necessary to achieve fair outcomes. Provide clear and efficient responses while adhering to company guidelines. Accurately update the client database with essential information. Comply with client and regulatory policies and procedures. What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping skills. Basic IT skills. Experience in a customer service environment is a plus! Why join us? Ongoing Opportunities: Long-term assignments with regular permanent roles available. Weekly Pay: Enjoy weekly pay for your hard work! Free Parking: Convenient parking available on-site. Ready to Make a Difference? If you're ready to embark on a rewarding career in customer service and be part of a supportive and dynamic team, we want to hear from you! Join us in making a positive impact on people's lives through exceptional service. Apply today and take the first step towards an exciting career with our client! If you do not hear from us, then unfortunately your application has been unsucsessful Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 03, 2026
Seasonal
Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Gateshead! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with relevant notes. Engage in high-quality conversations to prevent avoidable complaints and ensure customer satisfaction. Identify complex queries and escalate as necessary to achieve fair outcomes. Provide clear and efficient responses while adhering to company guidelines. Accurately update the client database with essential information. Comply with client and regulatory policies and procedures. What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping skills. Basic IT skills. Experience in a customer service environment is a plus! Why join us? Ongoing Opportunities: Long-term assignments with regular permanent roles available. Weekly Pay: Enjoy weekly pay for your hard work! Free Parking: Convenient parking available on-site. Ready to Make a Difference? If you're ready to embark on a rewarding career in customer service and be part of a supportive and dynamic team, we want to hear from you! Join us in making a positive impact on people's lives through exceptional service. Apply today and take the first step towards an exciting career with our client! If you do not hear from us, then unfortunately your application has been unsucsessful Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are looking for a dedicated and compassionate Helpline Advisor to support victims of crime at the growing National Contact Centre team in Cardiff. This is a casual position, and applicants must be able to commit to a minimum of 2 x 7.5 hours shifts per month. The shifts will mainly be evenings and weekends to cover staff absence and busy periods. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role: This role is based at our National Contact Centre in Cardiff. You will need to commit to a 2 week induction program, which will run Monday - Friday, 9am - 5pm. As a Helpline Adviser you will: Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism. Seamlessly working across multiple services with different processes, procedures and recording mechanisms. Managing and responding appropriately to competing priorities, services and needs. Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations. About you: You will need: Experience of working in challenging and changing environments with the emphasis on excellence in service delivery. Experience of organising and prioritising a complex workload. The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions. The ability to communicate effectively, verbally and in written form, including telephone skills Knowledge and understanding of: Relevant agencies and resources Importance of confidentiality and safe working practice Diversity issues and principles The impact of crime Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Apr 03, 2026
Full time
We are looking for a dedicated and compassionate Helpline Advisor to support victims of crime at the growing National Contact Centre team in Cardiff. This is a casual position, and applicants must be able to commit to a minimum of 2 x 7.5 hours shifts per month. The shifts will mainly be evenings and weekends to cover staff absence and busy periods. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role: This role is based at our National Contact Centre in Cardiff. You will need to commit to a 2 week induction program, which will run Monday - Friday, 9am - 5pm. As a Helpline Adviser you will: Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism. Seamlessly working across multiple services with different processes, procedures and recording mechanisms. Managing and responding appropriately to competing priorities, services and needs. Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations. About you: You will need: Experience of working in challenging and changing environments with the emphasis on excellence in service delivery. Experience of organising and prioritising a complex workload. The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions. The ability to communicate effectively, verbally and in written form, including telephone skills Knowledge and understanding of: Relevant agencies and resources Importance of confidentiality and safe working practice Diversity issues and principles The impact of crime Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Newcastle Diocesan Board of Finance
North Shields, Tyne And Wear
18hrs a week , over three days. Some hours may be worked from home, by agreement, however must be able to commit to work on Fridays Salary £18,850 (FTE £39,270) We are committed to the highest standards of safeguarding, supporting victims and survivors of abuse; and creating a positive safeguarding culture in every Church and worshipping community in every corner of our diocese. We are expanding our safeguarding team and this exciting advisory and support post will support our safeguarding casework, recordkeeping, risk management approaches, offer advice and guidance to our parishes; and support some of our wider safeguarding development projects. Our additional Safeguarding Adviser will help us ensure that the most vulnerable groups in our church communities are protected; will take responsibility for designated casework, and lead the provision of quality and timely advice, guidance and support for our parishes and worshipping communities. Championing the highest standards of safeguarding practice, record keeping, advice and guidance, within the Church of England's range of policy and practice guidance and national safeguarding standards. Resourcing parishes, working with both clergy and lay people, to give them real confidence in their safeguarding practices. Being available for support and advice. Having responsibility for designated casework. Ensuring the provision of positive and supportive responses to victims and survivors of abuse. Ensuring the effective management of risk and the safe participation in Church life of those who pose a risk to children or adults. Liaising with statutory bodies as appropriate. Reporting to our Diocesan Safeguarding Advisory Panel as appropriate Able to travel across the diocese for specific meetings and events, and work occasional weekends and evenings. Closing date: Monday 13th April, 9am. Interview date: Thursday 30th April
Apr 02, 2026
Full time
18hrs a week , over three days. Some hours may be worked from home, by agreement, however must be able to commit to work on Fridays Salary £18,850 (FTE £39,270) We are committed to the highest standards of safeguarding, supporting victims and survivors of abuse; and creating a positive safeguarding culture in every Church and worshipping community in every corner of our diocese. We are expanding our safeguarding team and this exciting advisory and support post will support our safeguarding casework, recordkeeping, risk management approaches, offer advice and guidance to our parishes; and support some of our wider safeguarding development projects. Our additional Safeguarding Adviser will help us ensure that the most vulnerable groups in our church communities are protected; will take responsibility for designated casework, and lead the provision of quality and timely advice, guidance and support for our parishes and worshipping communities. Championing the highest standards of safeguarding practice, record keeping, advice and guidance, within the Church of England's range of policy and practice guidance and national safeguarding standards. Resourcing parishes, working with both clergy and lay people, to give them real confidence in their safeguarding practices. Being available for support and advice. Having responsibility for designated casework. Ensuring the provision of positive and supportive responses to victims and survivors of abuse. Ensuring the effective management of risk and the safe participation in Church life of those who pose a risk to children or adults. Liaising with statutory bodies as appropriate. Reporting to our Diocesan Safeguarding Advisory Panel as appropriate Able to travel across the diocese for specific meetings and events, and work occasional weekends and evenings. Closing date: Monday 13th April, 9am. Interview date: Thursday 30th April
Customer Care Advisor Red Recruitment is recruiting compassionate, resilient and people-focused individuals to join our client in Boldon as a Customer Care Advisor. You will support families who are making important decisions about care for their loved ones - listening, reassuring, guiding and being a steady voice. This is a temporary contract with the potential to become permanent. Benefits and Package for Customer Care Advisor : Salary : 12.71 Per Hour Hours: 40 hours, Monday-Friday 8am to 6pm, Saturday & Sunday 9-5 (working approx. 1 in 3 weekends). Contract: Temporary with potential to become permanent Location: Boldon, Sunderland Start Date: ASAP Competitive Holiday Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Customer Care Advisor: Act as the first point of contact for all new and existing care enquiries across calls, voicemails and webforms Listen to families' needs, providing empathetic, clear and reassuring guidance Confidently guide conversations towards booking care home show rounds Take full ownership of each enquiry from initial contact through to admission Schedule and conduct follow-up calls to support families throughout their journey Liaise closely with care home teams to coordinate visits and pre-admission assessments Arrange second viewings and post-visit check-ins to address outstanding questions Build trusted relationships with families during significant life transitions Professionally handle and direct calls from suppliers, relatives and job applicants Key Skills and Experience of Customer Care Advisor: Excellent Customer Service skills - telephone and written Stay calm and reassuring in sensitive situations Organisational skills Naturally show empathy and patience Communicate with warmth and clarity Take ownership and follow through Motivated by helping people make informed decisions If you have the relevant skills and experience and are interested in the position as a Customer Care Advisor, please apply now! Red Recruitment (Business)
Apr 02, 2026
Seasonal
Customer Care Advisor Red Recruitment is recruiting compassionate, resilient and people-focused individuals to join our client in Boldon as a Customer Care Advisor. You will support families who are making important decisions about care for their loved ones - listening, reassuring, guiding and being a steady voice. This is a temporary contract with the potential to become permanent. Benefits and Package for Customer Care Advisor : Salary : 12.71 Per Hour Hours: 40 hours, Monday-Friday 8am to 6pm, Saturday & Sunday 9-5 (working approx. 1 in 3 weekends). Contract: Temporary with potential to become permanent Location: Boldon, Sunderland Start Date: ASAP Competitive Holiday Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Customer Care Advisor: Act as the first point of contact for all new and existing care enquiries across calls, voicemails and webforms Listen to families' needs, providing empathetic, clear and reassuring guidance Confidently guide conversations towards booking care home show rounds Take full ownership of each enquiry from initial contact through to admission Schedule and conduct follow-up calls to support families throughout their journey Liaise closely with care home teams to coordinate visits and pre-admission assessments Arrange second viewings and post-visit check-ins to address outstanding questions Build trusted relationships with families during significant life transitions Professionally handle and direct calls from suppliers, relatives and job applicants Key Skills and Experience of Customer Care Advisor: Excellent Customer Service skills - telephone and written Stay calm and reassuring in sensitive situations Organisational skills Naturally show empathy and patience Communicate with warmth and clarity Take ownership and follow through Motivated by helping people make informed decisions If you have the relevant skills and experience and are interested in the position as a Customer Care Advisor, please apply now! Red Recruitment (Business)
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Luton BMW & MINI. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 02, 2026
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Luton BMW & MINI. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at BMW Worcester. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 02, 2026
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at BMW Worcester. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
About the role Sytner Land Rover Knutsford is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carrying out self-audits before filing. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 02, 2026
Full time
About the role Sytner Land Rover Knutsford is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carrying out self-audits before filing. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Chris Main is an Independent Recruiter who resources for the House Building industry My Client is a national developer, they are a 5 Star builder with strong company results in 2025. Its a very stable environement for those advisors that can sell well and are team players. The project is in the Grimsby area. They will strongly prefer someone who has worked for a house builder selling new homes, although they will consider someone with a strong background in estate agency. You will be responsible for the whole sales progression process, with the support from the Field Sales Manager and the regional office. The salary is £26K with a realistic OTE of £45K to £50K. You will also have 25 days holiday and life cover. The hours are 11am to 6pm Thursday to Monday, so it involves working weekends. If you would like more information please contact Chris Main.
Apr 02, 2026
Full time
Chris Main is an Independent Recruiter who resources for the House Building industry My Client is a national developer, they are a 5 Star builder with strong company results in 2025. Its a very stable environement for those advisors that can sell well and are team players. The project is in the Grimsby area. They will strongly prefer someone who has worked for a house builder selling new homes, although they will consider someone with a strong background in estate agency. You will be responsible for the whole sales progression process, with the support from the Field Sales Manager and the regional office. The salary is £26K with a realistic OTE of £45K to £50K. You will also have 25 days holiday and life cover. The hours are 11am to 6pm Thursday to Monday, so it involves working weekends. If you would like more information please contact Chris Main.
