Job Description
Location: Midlands (on-site role with UK & occasional overseas travel)
Reporting to: Commercial Director / Business Unit Manager
Wonderful opportunity to join this fresh produce business as an Account Manager, focusing on retail relationships. You will take full ownership of the commercial performance across a defined product category or customer portfolio. You will be responsible for driving sales, margin, product range, and promotional execution, while building strong, influential relationships with both customers and suppliers.
Using data and insights, you will identify trends, shape category strategy, lead new product development initiatives, and maximise the performance of our portfolio across key retail partners.
This is a high-visibility, high-impact role suited to a proactive commercial professional who thrives on accountability, takes ownership, and is motivated by delivering growth.
Key Responsibilities:
Full ownership of customer relationships and P&L for your product category
Deliver sales, margin and gross trade profit in line with agreed budgets
Develop and implement category strategies using market, consumer and demographic data
Lead and contribute to category reviews with customers, including recommendations on NPD, promotions, merchandising and packaging
Manage ranging, pricing, promotional activity and performance analysis
Identify and develop new customer and market opportunities
Work closely with procurement to ensure accurate margin forecasts and strong supplier performance
Support and deliver New Product Development in line with internal processes
Prepare and present commercial proposals and category plans to customers and internal stakeholders
Manage and mentor account managers, executives or assistants within the category
Travel within the UK and overseas as required
About You
Proven experience in an Account Manager or Category-focused commercial role, ideally within FMCG. Retail account management experience is preferable.
Strong commercial acumen with experience managing P&L and budgets
Confident in using data and insight to inform decision-making and strategy
Experienced in building and maintaining strong customer and supplier relationships
Comfortable presenting to senior stakeholders and customers
Highly organised, proactive and able to manage multiple priorities
This is a great chance to take on a commercially influential role with real ownership and visibility, with the opportunity to shape category strategy and drive growth. If you thrive on working in a busy, collaborative and cross-functional working environment then this is an excellent next step.
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