Customer Service Representative

(FS)

Customer Service representative
Location: Exeter
Salary: £26,000 per annum
Ref: 4316CS

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4316CS

The company: A well-established international export company who manufacture and distribute high quality products

Main duties: Working in a fast-paced environment, you will be responsible for all enquires and calls from retailers providing outstanding service

The role:
- Be responsible for all enquiries via phone and email responding in a timely manner
- Resolve any customer complaints
- Manage order processing ensuring all is recorded accurately
- General admin including invoices and order management
- Liaise with internal departments ensuring products are distributed accurately
- Support the sales team by providing product and order information
- Ensure all customer records are updated and maintained on the CRM system

The candidate:
- Customer service / administration experience beneficial but not a requirement
- Excellent communications Skills with a customer focus approach
- Organised with attention to detail
- Enthusiastic to learn new skills
- IT Literate with MS Office

The salary: £26,000 per annum

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.