Product Analyst

Role Overview

We are seeking a skilled Product Analyst to support the delivery of business and digital change initiatives within a regulated financial services environment. This role sits at the intersection of business analysis, product development, and data-driven decision-making.

You will work closely with stakeholders across business and technology to analyse user needs, define product requirements, and contribute to delivering high-quality, user-centric solutions.

Key Responsibilities

• Apply appropriate business analysis and requirements management techniques, adapting to project complexity and context
• Analyse user behaviour, data, and feedback to identify opportunities for product and service improvement
• Collaborate with Product Managers, developers, designers, and business stakeholders to define and deliver product features
• Write clear user stories and acceptance criteria, ensuring alignment with business objectives and delivery goals
• Support backlog refinement using tools such as JIRA, ensuring well-defined and prioritised work items
• Translate insights into actionable recommendations that enhance product performance and user experience
• Assist in user research activities (surveys, interviews, usability testing) to validate assumptions
• Monitor product performance metrics and recommend continuous improvements
• Communicate findings and insights effectively to both technical and non-technical stakeholders
• Promote a user-centred approach throughout the product life cycle
• Build strong relationships with stakeholders across all levels
• Ensure compliance with data privacy and accessibility standards

Required Skills & Experience

• Experience in Product Analysis, Business Analysis, or Change Delivery roles within business and IT environments
• Strong analytical and problem-solving skills with the ability to challenge constructively
• Experience working in Agile and/or hybrid delivery environments
• Ability to quickly develop domain knowledge and engage with stakeholders effectively
• Strong experience with:
  • User stories and acceptance criteria
  • Backlog management (eg, JIRA)
• Experience with data analysis tools such as:
  • Excel, SQL, or Tableau
• Familiarity with user research methods and techniques
• Strong communication and stakeholder management skills
• Understanding of REST APIs, data flows, and digital products (preferred)

Desirable Skills

• Experience within financial services or regulated environments
• Exposure to business change, testing, or service design activities
• Understanding of user experience (UX) principles
• Experience working on end-to-end product life cycle delivery