Customer Service Advisor

Customer Service Advisor
Exeter outskirts
Temporary starting ASAP
14.28ph ( weekly pay) We are looking for a Customer Advisor to contact tenants by phone, complete surveys, and record information accurately.Working for a leading Housing provider in Exeter this role is working on a temporart contract for a couple of weeks.
Responsibilities

• Make outbound calls to tenants
• Complete census questionnaires over the phone
• Carry out tenant satisfaction surveys
• Record responses accurately on systems
• Build rapport and encourage participation

Skills & Experience

• Experience in outbound calling or customer service
• Confident and professional on the phone
• Good listening and communication skills

About the Role

• Phone-based, high-volume calling role
• Focus on customer interaction and data collection
• Requires organisation and consistency
• Weekly pay ( 2 weeks work ) starting immedately
• Parking and close to good transport links based on the outskirts of Exeter