This is a great opportunity for keen Insurance professionals to begin a career within the Commercial Insurance industry. Our successful Insurance Broking client is looking to recruit a Trainee Commercial Account Handler into their busy and friendly team. This is a good opportunity to get first class training in order to continue your long term Insurance career and to work with some major Corporate clients. The team has many experienced people who are able to help you learn and develop as well as to explain all about the Industry and their way of working. You will work closely with your portfolio of Clients and support your Account Executive. This role can be performed on a hybrid basis, working from home and their office. Following training, the main responsibilities of the Account Handler role include: Handling your portfolio of Clients Providing day to day Insurance technical and advisory service to your Clients Supporting your Account Executive through the Renewal process Preparing renewal schedules and contact clients prior to renewal Negotiate alternative quotes, prior to renewal dates, where appropriate Deal with all documentation, invoices, credit notes, etc ensuring a smooth and trouble-free renewal for the client Answering incoming new business enquiries and prepare new business quotations Handling queries from Clients and meeting them to ensure first class Service To be a successful Account Handler you will demonstrate: An Insurance background A keen willingness to learn Confidence when liaising with Clients Excellent customer service skills A willing 'can do' attitude Good organisational ability
May 31, 2026
Full time
This is a great opportunity for keen Insurance professionals to begin a career within the Commercial Insurance industry. Our successful Insurance Broking client is looking to recruit a Trainee Commercial Account Handler into their busy and friendly team. This is a good opportunity to get first class training in order to continue your long term Insurance career and to work with some major Corporate clients. The team has many experienced people who are able to help you learn and develop as well as to explain all about the Industry and their way of working. You will work closely with your portfolio of Clients and support your Account Executive. This role can be performed on a hybrid basis, working from home and their office. Following training, the main responsibilities of the Account Handler role include: Handling your portfolio of Clients Providing day to day Insurance technical and advisory service to your Clients Supporting your Account Executive through the Renewal process Preparing renewal schedules and contact clients prior to renewal Negotiate alternative quotes, prior to renewal dates, where appropriate Deal with all documentation, invoices, credit notes, etc ensuring a smooth and trouble-free renewal for the client Answering incoming new business enquiries and prepare new business quotations Handling queries from Clients and meeting them to ensure first class Service To be a successful Account Handler you will demonstrate: An Insurance background A keen willingness to learn Confidence when liaising with Clients Excellent customer service skills A willing 'can do' attitude Good organisational ability
CMA Recruitment Group is partnering with a long established, family-owned business. With a strong reputation locally and a loyal customer base, this organisation combines commercial ambition with a genuinely people first culture. The Finance Manager position offers a broad, hands-on role within a closeknit management team. It will suit a commercially minded accountant who is available immediately or on short notice. What will the Temporary Finance Manager role involve? Producing timely and accurate monthly management accounts, including profit and loss and balance sheet reporting Leading year end accounting processes and liaising with external advisors where required Building, maintaining and reviewing forecasts, including cash flow planning Overseeing sales and purchase ledgers, supplier payments and bank reconciliations Managing payroll processes Ensuring compliance with VAT, PAYE and pension submissions Preparing clear monthly performance reports and working with department heads to identify and drive improvements What are we looking for in the role of Temporary Finance Manager? Well experienced in a senior accounting or Finance Manager level role Strong working knowledge of Xero or similar accounting system Confident use of Microsoft 365, with solid Excel skills A naturally inquisitive mindset with strong numerical and analytical ability A positive, commercial approach with the confidence to challenge and support stakeholders Additional benefits for the role of Temporary Finance Manager: Hybrid working Holiday pay and pension Car parking Salary dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
May 31, 2026
Seasonal
CMA Recruitment Group is partnering with a long established, family-owned business. With a strong reputation locally and a loyal customer base, this organisation combines commercial ambition with a genuinely people first culture. The Finance Manager position offers a broad, hands-on role within a closeknit management team. It will suit a commercially minded accountant who is available immediately or on short notice. What will the Temporary Finance Manager role involve? Producing timely and accurate monthly management accounts, including profit and loss and balance sheet reporting Leading year end accounting processes and liaising with external advisors where required Building, maintaining and reviewing forecasts, including cash flow planning Overseeing sales and purchase ledgers, supplier payments and bank reconciliations Managing payroll processes Ensuring compliance with VAT, PAYE and pension submissions Preparing clear monthly performance reports and working with department heads to identify and drive improvements What are we looking for in the role of Temporary Finance Manager? Well experienced in a senior accounting or Finance Manager level role Strong working knowledge of Xero or similar accounting system Confident use of Microsoft 365, with solid Excel skills A naturally inquisitive mindset with strong numerical and analytical ability A positive, commercial approach with the confidence to challenge and support stakeholders Additional benefits for the role of Temporary Finance Manager: Hybrid working Holiday pay and pension Car parking Salary dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This role would suit someone who has worked in retail and dealt with customer enquiries over the phone or someone who is looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role. You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third parties Dealing with a variety of calls, assessing and answering customer enquiries Responding to requests for information in a professional manner via letter and email Liaising with customers, financial advisers and third parties to process and administer instructions and enquiries Working as a team to ensure that service standards are met Skills and experiences required: Previous experience within a customer service, call centre, financial or contact centre role Excellent telephone manner Strong written and oral communication skills Good customer service skills This is an exciting opportunity for a positive and passionate individual looking for a customer services role with a financial services organisation. What's on offer: £23,842 annual salary 25 days holiday plus bank holidays per annum Excellent discretionary annual bonus scheme (circa £1660.00) Contributory pension scheme (up to 15%) Life cover (x4 pensionable salary) Hybrid working after training (1 day week from home) Supportive team culture Dedicated training programme and on-going development 1 days paid charitable workday Employee Wellbeing Programme Working hours: 35 hours per week, Monday to Friday. Start times rotate weekly between 8 15 or 9 00. Flexibility is required. This role is a full-time, permanent position.
May 31, 2026
Full time
Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This role would suit someone who has worked in retail and dealt with customer enquiries over the phone or someone who is looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role. You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third parties Dealing with a variety of calls, assessing and answering customer enquiries Responding to requests for information in a professional manner via letter and email Liaising with customers, financial advisers and third parties to process and administer instructions and enquiries Working as a team to ensure that service standards are met Skills and experiences required: Previous experience within a customer service, call centre, financial or contact centre role Excellent telephone manner Strong written and oral communication skills Good customer service skills This is an exciting opportunity for a positive and passionate individual looking for a customer services role with a financial services organisation. What's on offer: £23,842 annual salary 25 days holiday plus bank holidays per annum Excellent discretionary annual bonus scheme (circa £1660.00) Contributory pension scheme (up to 15%) Life cover (x4 pensionable salary) Hybrid working after training (1 day week from home) Supportive team culture Dedicated training programme and on-going development 1 days paid charitable workday Employee Wellbeing Programme Working hours: 35 hours per week, Monday to Friday. Start times rotate weekly between 8 15 or 9 00. Flexibility is required. This role is a full-time, permanent position.
Service Advisor Prestige Franchised Motor Dealership - Liverpool Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join their team. Salary: Basic salary ranging up to 32,500 (depending on experience) Higher package for an experienced Senior Service Advisor Uncapped annual bonus of 4800 Working Hours: Monday to Friday: 8.30am to 5.30pm Saturdays: 8:30am - 12:30pm (1 in 4) - As a service advisor you will be the first point of contact for customers in the Aftersales department. - You will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary. - Dealing with customers' requirements for service and repair work in an efficient and courteous manner. - To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. - Deliver exceptional levels of customer service. - You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. - Must have experience in the role, ideally within a prestige dealership. Do you have experience in an automotive service advisor role? If yes, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
May 31, 2026
Full time
Service Advisor Prestige Franchised Motor Dealership - Liverpool Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join their team. Salary: Basic salary ranging up to 32,500 (depending on experience) Higher package for an experienced Senior Service Advisor Uncapped annual bonus of 4800 Working Hours: Monday to Friday: 8.30am to 5.30pm Saturdays: 8:30am - 12:30pm (1 in 4) - As a service advisor you will be the first point of contact for customers in the Aftersales department. - You will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary. - Dealing with customers' requirements for service and repair work in an efficient and courteous manner. - To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. - Deliver exceptional levels of customer service. - You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. - Must have experience in the role, ideally within a prestige dealership. Do you have experience in an automotive service advisor role? If yes, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225EML INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 31, 2026
Full time
Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225EML INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Are you an experienced Service Advisor seeking a new opportunity within a reputable automotive dealership? Our client, a well-established and forward-thinking main car dealership in Brentford, is looking to recruit a dedicated Service Advisor to join their professional team. This is an excellent chance to work in a state-of-the-art facility with a recognised leading brand, offering competitive pay, comprehensive benefits, and career progression opportunities. Benefits: 30,000 basic salary with a 36,000 OTE Monday to Friday working hours from 8am to 6pm, with a Saturday morning rota Well-established and successfully performing main car dealership Opportunities to develop within a professional and supportive team of 5 Service Advisors Drive / CDK Kerridge system knowledge essential 24 days holiday plus bank holidays Group perks including long service awards and employee assistance programme Generous pension scheme and staff discounts Ongoing training and development opportunities Duties: Organise customer bookings efficiently, coordinating with workshop teams Communicate clearly with customers regarding additional work, repairs, and parts Understand customer requirements and interpret service instructions accurately Assist with planning the workshop's capacity, monitoring workflow to ensure timely completion Inspect, test, and check incoming and outgoing vehicles, acting as quality controller as needed Record all work, parts, and consumables precisely on job cards or repair orders Cost jobs accurately, generate invoices, and maintain effective customer communication throughout the service process Provide excellent customer service, ensuring satisfaction and repeat business Support the showroom team with additional sales opportunities when appropriate Requirements: Full UK driving licence is essential Proven experience working as a Service Advisor within a main dealership setting In-depth knowledge of Drive / CDK Kerridge system Strong communication skills, both face-to-face and over the phone High level of accuracy, organisational skills, and attention to detail Ability to follow strict procedures and work effectively within a team Passionate about the automotive industry with a professional approach to customer service If you are motivated to enhance your career as a Service Advisor and join a leading dealer group renowned for quality and service, we want to hear from you. This role provides an opportunity to thrive within a busy, professional environment and benefit from excellent career development prospects. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Brentford and West London today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
May 31, 2026
Full time
Are you an experienced Service Advisor seeking a new opportunity within a reputable automotive dealership? Our client, a well-established and forward-thinking main car dealership in Brentford, is looking to recruit a dedicated Service Advisor to join their professional team. This is an excellent chance to work in a state-of-the-art facility with a recognised leading brand, offering competitive pay, comprehensive benefits, and career progression opportunities. Benefits: 30,000 basic salary with a 36,000 OTE Monday to Friday working hours from 8am to 6pm, with a Saturday morning rota Well-established and successfully performing main car dealership Opportunities to develop within a professional and supportive team of 5 Service Advisors Drive / CDK Kerridge system knowledge essential 24 days holiday plus bank holidays Group perks including long service awards and employee assistance programme Generous pension scheme and staff discounts Ongoing training and development opportunities Duties: Organise customer bookings efficiently, coordinating with workshop teams Communicate clearly with customers regarding additional work, repairs, and parts Understand customer requirements and interpret service instructions accurately Assist with planning the workshop's capacity, monitoring workflow to ensure timely completion Inspect, test, and check incoming and outgoing vehicles, acting as quality controller as needed Record all work, parts, and consumables precisely on job cards or repair orders Cost jobs accurately, generate invoices, and maintain effective customer communication throughout the service process Provide excellent customer service, ensuring satisfaction and repeat business Support the showroom team with additional sales opportunities when appropriate Requirements: Full UK driving licence is essential Proven experience working as a Service Advisor within a main dealership setting In-depth knowledge of Drive / CDK Kerridge system Strong communication skills, both face-to-face and over the phone High level of accuracy, organisational skills, and attention to detail Ability to follow strict procedures and work effectively within a team Passionate about the automotive industry with a professional approach to customer service If you are motivated to enhance your career as a Service Advisor and join a leading dealer group renowned for quality and service, we want to hear from you. This role provides an opportunity to thrive within a busy, professional environment and benefit from excellent career development prospects. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Brentford and West London today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Service Advisor Prestige Franchised Motor Dealership - Bolton Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join their team. Salary: Basic salary ranging up to 32,500 (depending on experience) Higher package for an experienced Senior Service Advisor Uncapped annual bonus of 4800 Working Hours: Monday to Friday: 8.30am to 5.30pm Saturdays: 8:30am - 12:30pm (1 in 4) - As a service advisor you will be the first point of contact for customers in the Aftersales department. - You will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary. - Dealing with customers' requirements for service and repair work in an efficient and courteous manner. - To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. - Deliver exceptional levels of customer service. - You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. - Must have experience in the role, ideally within a prestige dealership. Do you have experience in an automotive service advisor role? If yes, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
May 31, 2026
Full time
Service Advisor Prestige Franchised Motor Dealership - Bolton Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join their team. Salary: Basic salary ranging up to 32,500 (depending on experience) Higher package for an experienced Senior Service Advisor Uncapped annual bonus of 4800 Working Hours: Monday to Friday: 8.30am to 5.30pm Saturdays: 8:30am - 12:30pm (1 in 4) - As a service advisor you will be the first point of contact for customers in the Aftersales department. - You will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary. - Dealing with customers' requirements for service and repair work in an efficient and courteous manner. - To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. - Deliver exceptional levels of customer service. - You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. - Must have experience in the role, ideally within a prestige dealership. Do you have experience in an automotive service advisor role? If yes, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Service Advisor Basic: £30,000 + Bonus Hours: Monday - Friday 8am till 6pm - NO WEEKENDS Location - Wokingham Benefits: Birthday Off Death In Service Staff Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Up selling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Up selling Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact Skills and quote job number: 53190
May 31, 2026
Full time
Service Advisor Basic: £30,000 + Bonus Hours: Monday - Friday 8am till 6pm - NO WEEKENDS Location - Wokingham Benefits: Birthday Off Death In Service Staff Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Up selling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Up selling Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact Skills and quote job number: 53190
Permanent Job - Asset surveyor.MRICS. Property services Principal Asset SurveyorLocal Authority. Strategic Property ServicesWe are seeking a highly capable Principal or Senior Asset Surveyor to play a key role in managing, optimising and developing a substantial property portfolio valued at more than £500 million.Proactive asset management is central to ensuring that the estate delivers strong commercial performance, supports organisational objectives and provides value for money. The portfolio includes a mix of commercial, retail, industrial, rural and development assets held within an established investment programme across multiple asset classes. About the RoleAs Principal/ Senior Asset Surveyor, you will manage a varied asset management caseload, taking responsibility for financial analysis, lease management, operational performance and strategic advisory work across the estate. You will lead negotiations, commission external advisors and support the development of asset management policies and practices.Your expertise will help guide decisions on investment, development, retention and disposal, contributing to long-term strategic plans and the effective management of all operational and commercial assets. Key ResponsibilitiesYou will: Develop asset management and investment strategies, identifying surplus or underperforming assets and implementing value-add or disposal initiatives.Conduct detailed financial and commercial appraisals for lettings, rent reviews, lease renewals, refurbishments and other asset-related decisions.Lead commercial negotiations with tenants, developers, partners and stakeholders.Commission and oversee the work of external property and legal advisors, ensuring timely and high-quality outcomes.Ensure all statutory, legal and compliance obligations relating to the estate are met, including securing consents and legal agreements before works commence.Provide valuation and strategic asset management advice on the retention, disposal, development or investment potential of assets.Promote best practice across asset management and contribute to the development of policies, procedures and professional standards.Uphold strong corporate governance for asset-related decisions. About YouEssential Qualifications & Experience:Degree or equivalent in Real Estate or a related discipline.Full MRICS membership.Significant post-qualification experience managing a broad range of leasehold and freehold assets. Experience in Landlord & Tenant matters, including valuation, negotiation and legal understanding.Experience advising on investment acquisitions and development appraisals.Significant experience commissioning and managing external agents and solicitors.Experience valuing a wide variety of property types.Knowledge of preparing and managing budgets or spending profiles.Good understanding of construction-related matters.Skills and Competencies:Effective workload and time management.Strong financial and resource management skills.Ability to provide high-quality customer service to internal and external stakeholders.Excellent written and verbal communication, including presenting complex information clearly.Ability to manage performance, influence others and lead by example.Strong problem-solving skills with a continuous improvement mindset.Ability to adapt to change, manage conflict and maintain professional standards.Desirable:Experience within local government or a similar public-sector organisation. What you'll get in return Competitive Salary Local Authority pension scheme Hybrid and flexible working (3 days WFH) Generous annual leave Employee benefit scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 31, 2026
Full time
Permanent Job - Asset surveyor.MRICS. Property services Principal Asset SurveyorLocal Authority. Strategic Property ServicesWe are seeking a highly capable Principal or Senior Asset Surveyor to play a key role in managing, optimising and developing a substantial property portfolio valued at more than £500 million.Proactive asset management is central to ensuring that the estate delivers strong commercial performance, supports organisational objectives and provides value for money. The portfolio includes a mix of commercial, retail, industrial, rural and development assets held within an established investment programme across multiple asset classes. About the RoleAs Principal/ Senior Asset Surveyor, you will manage a varied asset management caseload, taking responsibility for financial analysis, lease management, operational performance and strategic advisory work across the estate. You will lead negotiations, commission external advisors and support the development of asset management policies and practices.Your expertise will help guide decisions on investment, development, retention and disposal, contributing to long-term strategic plans and the effective management of all operational and commercial assets. Key ResponsibilitiesYou will: Develop asset management and investment strategies, identifying surplus or underperforming assets and implementing value-add or disposal initiatives.Conduct detailed financial and commercial appraisals for lettings, rent reviews, lease renewals, refurbishments and other asset-related decisions.Lead commercial negotiations with tenants, developers, partners and stakeholders.Commission and oversee the work of external property and legal advisors, ensuring timely and high-quality outcomes.Ensure all statutory, legal and compliance obligations relating to the estate are met, including securing consents and legal agreements before works commence.Provide valuation and strategic asset management advice on the retention, disposal, development or investment potential of assets.Promote best practice across asset management and contribute to the development of policies, procedures and professional standards.Uphold strong corporate governance for asset-related decisions. About YouEssential Qualifications & Experience:Degree or equivalent in Real Estate or a related discipline.Full MRICS membership.Significant post-qualification experience managing a broad range of leasehold and freehold assets. Experience in Landlord & Tenant matters, including valuation, negotiation and legal understanding.Experience advising on investment acquisitions and development appraisals.Significant experience commissioning and managing external agents and solicitors.Experience valuing a wide variety of property types.Knowledge of preparing and managing budgets or spending profiles.Good understanding of construction-related matters.Skills and Competencies:Effective workload and time management.Strong financial and resource management skills.Ability to provide high-quality customer service to internal and external stakeholders.Excellent written and verbal communication, including presenting complex information clearly.Ability to manage performance, influence others and lead by example.Strong problem-solving skills with a continuous improvement mindset.Ability to adapt to change, manage conflict and maintain professional standards.Desirable:Experience within local government or a similar public-sector organisation. What you'll get in return Competitive Salary Local Authority pension scheme Hybrid and flexible working (3 days WFH) Generous annual leave Employee benefit scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Customer Service & After Sales Advisor required for a leading manufacturing company based on the A47 near Swaffham. Crane Garden Buildings have been manufacturing high quality timber buildings for over 47 years and are proud of their heritage for manufacturing and installing quality products. They are looking for a dynamic Customer Care / Aftersales Executive to join the team. As an ideal candidate for the Customer Service role, It is essential that you have previous experience in a telephone-based role. You must be extremely organised and able to communicate clearly and effectively maintaining a strong rapport with new and existing customers. Key responsibilities for this Customer Service role: Provide excellent customer service by being helpful, professional and courteous Make outbound and handle incoming calls in regard to orders, After sales enquiries and customer support Collate relevant information that can be utilised with the aim of achieving the most appropriate outcome Build and maintain excellent relationships with all areas of the business I n reward for your experience this role offers: Salary linked to experience Excellent staff facilities 28 days annual holiday incuding Bank Holidays Onsite parking A real opportunity to grow and further develop your career within the company The opportunity to work with a small freindly and supportive team Option of hybrid working arangement Normal working weeks is 40 hours Monday - Friday 8.30am - 5pm If you are looking for a new challenge and want to be part of a progressive and vibrant local business send us your CV today.
May 31, 2026
Full time
Customer Service & After Sales Advisor required for a leading manufacturing company based on the A47 near Swaffham. Crane Garden Buildings have been manufacturing high quality timber buildings for over 47 years and are proud of their heritage for manufacturing and installing quality products. They are looking for a dynamic Customer Care / Aftersales Executive to join the team. As an ideal candidate for the Customer Service role, It is essential that you have previous experience in a telephone-based role. You must be extremely organised and able to communicate clearly and effectively maintaining a strong rapport with new and existing customers. Key responsibilities for this Customer Service role: Provide excellent customer service by being helpful, professional and courteous Make outbound and handle incoming calls in regard to orders, After sales enquiries and customer support Collate relevant information that can be utilised with the aim of achieving the most appropriate outcome Build and maintain excellent relationships with all areas of the business I n reward for your experience this role offers: Salary linked to experience Excellent staff facilities 28 days annual holiday incuding Bank Holidays Onsite parking A real opportunity to grow and further develop your career within the company The opportunity to work with a small freindly and supportive team Option of hybrid working arangement Normal working weeks is 40 hours Monday - Friday 8.30am - 5pm If you are looking for a new challenge and want to be part of a progressive and vibrant local business send us your CV today.
Job Title: Customer Service First Response Unit Claims Handler Location: Liverpool Salary: 26,938 per annum plus the opportunity to earn a performance-related bonus of 4200 paid on a quarterly basis, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week; Monday to Friday 8.00am - 8.00pm(on a rota basis) 1 in 3 Weekends 9.00am-5.00pm. What you will be doing: Providing a professional and proactive response in assessing claims in line with policy and procedure Providing an empathetic service to clients who have been involved in road traffic incidents Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification To resolve any issues avoiding expressions of dissatisfaction escalating into complaints Handle First Notification of Loss (FNOL) calls, entering relevant claims details To monitor and manage claims ensuring all services are provided in an agreed timescale Assessing new claims in accordance with policy terms and conditions Identify and initiate any potential recoveries from 3rd parties Handle any complaints in line with FCA guidelines Identifying key requirements for replacement vehicles Work to agreed SLA's and KPI's What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Claims Advisor, Claims Assistant may all be considered.
May 31, 2026
Full time
Job Title: Customer Service First Response Unit Claims Handler Location: Liverpool Salary: 26,938 per annum plus the opportunity to earn a performance-related bonus of 4200 paid on a quarterly basis, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week; Monday to Friday 8.00am - 8.00pm(on a rota basis) 1 in 3 Weekends 9.00am-5.00pm. What you will be doing: Providing a professional and proactive response in assessing claims in line with policy and procedure Providing an empathetic service to clients who have been involved in road traffic incidents Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification To resolve any issues avoiding expressions of dissatisfaction escalating into complaints Handle First Notification of Loss (FNOL) calls, entering relevant claims details To monitor and manage claims ensuring all services are provided in an agreed timescale Assessing new claims in accordance with policy terms and conditions Identify and initiate any potential recoveries from 3rd parties Handle any complaints in line with FCA guidelines Identifying key requirements for replacement vehicles Work to agreed SLA's and KPI's What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Claims Advisor, Claims Assistant may all be considered.
Study and Technical Support Advisor Location: UK - Homebased with travel to our Cannock office once a month / quarter Salary: £35,000 - £40,000 DoE Contract Type: Permanent, Full Time What We Can Offer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We're looking for a Study and Technical Support Advisor who genuinely cares about helping others to learn and succeed to join our team at Phoenix Health & Safety (part of Wilmington plc). This is the perfect role for someone who enjoys bringing structure to their work, but also understands that behind every query is a person needing guidance, reassurance, or sometimes even a nudge in the right direction You'll take pride in getting the details right, staying organised and following processes. You ll already have an understanding of health & safety in practice - whether that s through a NEBOSH qualification or IOSH membership - and be keen to keep building your knowledge. If you're someone who finds satisfaction in solving problems, keeping things running smoothly, and supporting others, we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You'll be marking assessments and providing outstanding support to our students and clients via calls, emails, and social media platforms. You'll also contribute directly to the development and continuous improvement of our classroom and virtual health & safety training content and resources. You'll be responsible for: • Delivering an exemplary level of study support to Phoenix students, creating a positive learning experience through technical guidance and encouragement. • Providing remote consultancy to our expanding client base. • Engaging across Phoenix s social media platforms, responding to queries, posting health and safety news, and supporting student learning. • Ensuring all delegates receive respectful and professional support. • Marking mock exam papers with accuracy and offering constructive feedback. • Contribute directly to the development and continuous improvement of our classroom and virtual health and safety training content and resources. • Managing email, phone, and webchat queries, and monitoring the Facebook page to ensure only members are granted access and queries/complaints are effectively managed. • Conducting 1:1 sessions with students who require additional support. • Staying updated on changes to health and safety standards and legislation. • Efficiently planning your own diary and workload to meet service level agreements. What s the Best Thing About This Role You will gain immense satisfaction from helping students succeed, supporting their career growth, and witnessing them achieve promotions and professional development. What s the Most Challenging Thing About This Role This role demands a strong focus and to excel in structured and consistent workflows. You must maintain concentration and ensure high levels of accuracy across varied content while effectively managing your time. To be successful in this role, you must have: • NEBOSH National Diploma or working towards this. • Membership of IOSH TechIOSH or higher. • Strong attention to detail and accuracy. • The ability to work independently and stay focused. • Excellent IT literacy and the ability to quickly learn and adapt to new systems. • Strong prioritisation and organisational skills to manage your workload effectively. To be successful in this role, it would be great if you have: • Experience in a health and safety advisory experience. • Experience in a practical health and safety experience. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
May 31, 2026
Full time
Study and Technical Support Advisor Location: UK - Homebased with travel to our Cannock office once a month / quarter Salary: £35,000 - £40,000 DoE Contract Type: Permanent, Full Time What We Can Offer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We're looking for a Study and Technical Support Advisor who genuinely cares about helping others to learn and succeed to join our team at Phoenix Health & Safety (part of Wilmington plc). This is the perfect role for someone who enjoys bringing structure to their work, but also understands that behind every query is a person needing guidance, reassurance, or sometimes even a nudge in the right direction You'll take pride in getting the details right, staying organised and following processes. You ll already have an understanding of health & safety in practice - whether that s through a NEBOSH qualification or IOSH membership - and be keen to keep building your knowledge. If you're someone who finds satisfaction in solving problems, keeping things running smoothly, and supporting others, we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You'll be marking assessments and providing outstanding support to our students and clients via calls, emails, and social media platforms. You'll also contribute directly to the development and continuous improvement of our classroom and virtual health & safety training content and resources. You'll be responsible for: • Delivering an exemplary level of study support to Phoenix students, creating a positive learning experience through technical guidance and encouragement. • Providing remote consultancy to our expanding client base. • Engaging across Phoenix s social media platforms, responding to queries, posting health and safety news, and supporting student learning. • Ensuring all delegates receive respectful and professional support. • Marking mock exam papers with accuracy and offering constructive feedback. • Contribute directly to the development and continuous improvement of our classroom and virtual health and safety training content and resources. • Managing email, phone, and webchat queries, and monitoring the Facebook page to ensure only members are granted access and queries/complaints are effectively managed. • Conducting 1:1 sessions with students who require additional support. • Staying updated on changes to health and safety standards and legislation. • Efficiently planning your own diary and workload to meet service level agreements. What s the Best Thing About This Role You will gain immense satisfaction from helping students succeed, supporting their career growth, and witnessing them achieve promotions and professional development. What s the Most Challenging Thing About This Role This role demands a strong focus and to excel in structured and consistent workflows. You must maintain concentration and ensure high levels of accuracy across varied content while effectively managing your time. To be successful in this role, you must have: • NEBOSH National Diploma or working towards this. • Membership of IOSH TechIOSH or higher. • Strong attention to detail and accuracy. • The ability to work independently and stay focused. • Excellent IT literacy and the ability to quickly learn and adapt to new systems. • Strong prioritisation and organisational skills to manage your workload effectively. To be successful in this role, it would be great if you have: • Experience in a health and safety advisory experience. • Experience in a practical health and safety experience. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Are you a confident communicator with a passion for delivering exceptional customer service in a fast-paced environment? We're recruiting for a Customer Advisor to join our client's busy team in Glasgow. This is an excellent opportunity for someone who enjoys variety, thrives under pressure, and takes pride in delivering a first-class customer experience. This role offers far more than a traditional call centre position. You'll support customers across multiple divisions, manage a high volume of inbound enquires, coordinate hires and sales activity, and build strong working relationships with both customers and suppliers. If you're commercially aware, highly organised, and enjoy being at the heart of a busy operation, this could be the ideal next step in your career. What you will get in your new role A competitive salary of 28,000 to 32,000 per annum Fully office-based role in Glasgow Employer contributory pension scheme Life Assurance Up to 25 days annual leave plus public holidays Option to purchase up to 5 days additional leave Employee welfare fund and company-funded social events Health & wellbeing support including Employee Assistance Programme, flu Jab, wellbeing hub and eye tests Excellent transport links Monday to Friday shift pattern, week 1: Mon to Thu 8:00am-4:45pm, Fri 8:00am-3:45pm, week 2: Mon to Thu 8:45am-5:30pm, Fri 9:15am-5pm Responsibilities in your new role as a Customer Service Advisor As a Customer Service Advisor, you'll act as a key point of contact for major account customers, ensuring all enquiries, hires, and sales requests are handled efficiently and professionally. You'll work closely with internal teams, depots, and external suppliers to coordinate solutions and deliver a seamless customer experience. Your responsibilities will include: Managing a high volume of inbound customer calls and emails Coordinating hires and sales activity across multiple business divisions Processing contracts and maintaining accurate records using the ERP systems Building strong customer relationships and deliver exceptional service Negotiating delivery times and sourcing equipment when required Monitoring enquiries and ensuring customers are kept fully updated Identifying opportunities to support business growth and customer retention Escalating issues appropriately and working proactively to resolve queries Your personality, experience and qualifications We're looking for a proactive, customer-facing individual who is comfortable working in a fast-paced, contact-centre style environment. You'll have previous experience in a customer service, sales support, coordination, or office-based role where managing multiple priorities was essential. To succeed in this role, you should have: Excellent communication and interpersonal skills Strong organisational skills and attention to detail Confidence managing high volumes of customer interactions A positive, solution-focused attitude Good IT skills and experience using CRM or ERP systems Commercial awareness and the ability to work with urgency The ability to learn quickly and adapt within a busy environment Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
May 31, 2026
Full time
Are you a confident communicator with a passion for delivering exceptional customer service in a fast-paced environment? We're recruiting for a Customer Advisor to join our client's busy team in Glasgow. This is an excellent opportunity for someone who enjoys variety, thrives under pressure, and takes pride in delivering a first-class customer experience. This role offers far more than a traditional call centre position. You'll support customers across multiple divisions, manage a high volume of inbound enquires, coordinate hires and sales activity, and build strong working relationships with both customers and suppliers. If you're commercially aware, highly organised, and enjoy being at the heart of a busy operation, this could be the ideal next step in your career. What you will get in your new role A competitive salary of 28,000 to 32,000 per annum Fully office-based role in Glasgow Employer contributory pension scheme Life Assurance Up to 25 days annual leave plus public holidays Option to purchase up to 5 days additional leave Employee welfare fund and company-funded social events Health & wellbeing support including Employee Assistance Programme, flu Jab, wellbeing hub and eye tests Excellent transport links Monday to Friday shift pattern, week 1: Mon to Thu 8:00am-4:45pm, Fri 8:00am-3:45pm, week 2: Mon to Thu 8:45am-5:30pm, Fri 9:15am-5pm Responsibilities in your new role as a Customer Service Advisor As a Customer Service Advisor, you'll act as a key point of contact for major account customers, ensuring all enquiries, hires, and sales requests are handled efficiently and professionally. You'll work closely with internal teams, depots, and external suppliers to coordinate solutions and deliver a seamless customer experience. Your responsibilities will include: Managing a high volume of inbound customer calls and emails Coordinating hires and sales activity across multiple business divisions Processing contracts and maintaining accurate records using the ERP systems Building strong customer relationships and deliver exceptional service Negotiating delivery times and sourcing equipment when required Monitoring enquiries and ensuring customers are kept fully updated Identifying opportunities to support business growth and customer retention Escalating issues appropriately and working proactively to resolve queries Your personality, experience and qualifications We're looking for a proactive, customer-facing individual who is comfortable working in a fast-paced, contact-centre style environment. You'll have previous experience in a customer service, sales support, coordination, or office-based role where managing multiple priorities was essential. To succeed in this role, you should have: Excellent communication and interpersonal skills Strong organisational skills and attention to detail Confidence managing high volumes of customer interactions A positive, solution-focused attitude Good IT skills and experience using CRM or ERP systems Commercial awareness and the ability to work with urgency The ability to learn quickly and adapt within a busy environment Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Role: Customer Retentions Advisor Location: Altrincham (hybrid working 2/3 days per week in office) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm Salary: 26,225 + bonus + great benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Hybrid working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 31, 2026
Full time
Role: Customer Retentions Advisor Location: Altrincham (hybrid working 2/3 days per week in office) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm Salary: 26,225 + bonus + great benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Hybrid working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Customer Service Advisor- German Speaking The successful candidate must be fluent in both spoken and written German. Location: Liverpool (Hybrid Working) Contract: Temporary ongoing Pay Rate: £13.79 per hour Hours: 37.5 hours per week Shift Pattern Monday to Friday - Hybrid Hours between 08:00am - 6:00pm (rotating) including Banh Holiday About the Role We are currently recruiting for a Customer Service Advisor fluent in both spoken and written German to join our client based in Liverpool. Customer Service Advisor Key Responsibilities German Speaking- fluent in both spoken and written German Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Advising customers on the best services available Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and maintain customer information using CRM systems Promoting memberships to non-members Work collaboratively with internal teams to ensure customer issues are resolved efficiently Maintain a high level of accuracy and attention to detail in all customer interactions Requirements Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Strong background in handling high volumes of customer enquiries Excellent verbal and written communication skills Confident using CRM systems and computer applications Strong listening skills and attention to detail Positive, proactive, and customer-focused attitude Flexible approach to working shifts, including weekends Customer Service Advisor Desirable Experience Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Experience working to KPIs and service level agreements within a contact centre environment IT Savvy with good MS Office and keyboard skills; familiar with technology and mobile applications Winsearch acts as an employment agency for permanent staff. We recruit for roles across Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement, and Professional Services. Consultant: Aleksandra Follert (url removed) Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
May 31, 2026
Seasonal
Customer Service Advisor- German Speaking The successful candidate must be fluent in both spoken and written German. Location: Liverpool (Hybrid Working) Contract: Temporary ongoing Pay Rate: £13.79 per hour Hours: 37.5 hours per week Shift Pattern Monday to Friday - Hybrid Hours between 08:00am - 6:00pm (rotating) including Banh Holiday About the Role We are currently recruiting for a Customer Service Advisor fluent in both spoken and written German to join our client based in Liverpool. Customer Service Advisor Key Responsibilities German Speaking- fluent in both spoken and written German Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Advising customers on the best services available Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and maintain customer information using CRM systems Promoting memberships to non-members Work collaboratively with internal teams to ensure customer issues are resolved efficiently Maintain a high level of accuracy and attention to detail in all customer interactions Requirements Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Strong background in handling high volumes of customer enquiries Excellent verbal and written communication skills Confident using CRM systems and computer applications Strong listening skills and attention to detail Positive, proactive, and customer-focused attitude Flexible approach to working shifts, including weekends Customer Service Advisor Desirable Experience Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Experience working to KPIs and service level agreements within a contact centre environment IT Savvy with good MS Office and keyboard skills; familiar with technology and mobile applications Winsearch acts as an employment agency for permanent staff. We recruit for roles across Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement, and Professional Services. Consultant: Aleksandra Follert (url removed) Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
We are currently recruiting on behalf of a reputable dealership in Braintree, Essex, for a talented Service Advisor to join their busy team. This role offers a fantastic opportunity for an experienced Service Advisor to develop their career within a professional automotive environment. Benefits: Competitive salary of 32,704 plus bonus Standard Monday to Friday working hours, 8am to 6pm, with alternative Saturday mornings shifts Supportive and professional team environment Opportunities for training and development to enhance your automotive knowledge Career progression pathways within a reputable dealership Ongoing opportunities to work with established systems such as Pinnacle and EDynamics Enrolment in a role focused on delivering high levels of customer satisfaction and efficiency Duties: Greeting customers and managing their service requirements in a professional and courteous manner Handling multiple customer appointments per day, ensuring high levels of customer satisfaction (CSI) Upselling additional services and parts to maximise workshop productivity and revenue Using systems such as Pinnacle, EDynamics, and 1link to update customer information and service history accurately Managing service bookings, follow-ups, and providing precise estimates Coordinating workflow between customers, workshop, and the service department to ensure smooth operations Requirements of a Service Advisor: Previous experience as a Service Advisor within a dealership or automotive service environment Knowledge of systems such as Pinnacle, EDynamics, and 1link advantageous Excellent communication skills with a customer-focused approach Proven ability to upsell and increase service sales Ability to work efficiently under pressure within a busy customer-facing role Professional attitude with strong organisational skills A proactive approach to delivering excellent customer service and supporting team goals If you are eager to advance your career as a Service Advisor and thrive in a dynamic, customer-focused environment, we would love to hear from you. Find out more about this opportunity and take the next step in your automotive career. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Braintree and Essex, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
May 31, 2026
Full time
We are currently recruiting on behalf of a reputable dealership in Braintree, Essex, for a talented Service Advisor to join their busy team. This role offers a fantastic opportunity for an experienced Service Advisor to develop their career within a professional automotive environment. Benefits: Competitive salary of 32,704 plus bonus Standard Monday to Friday working hours, 8am to 6pm, with alternative Saturday mornings shifts Supportive and professional team environment Opportunities for training and development to enhance your automotive knowledge Career progression pathways within a reputable dealership Ongoing opportunities to work with established systems such as Pinnacle and EDynamics Enrolment in a role focused on delivering high levels of customer satisfaction and efficiency Duties: Greeting customers and managing their service requirements in a professional and courteous manner Handling multiple customer appointments per day, ensuring high levels of customer satisfaction (CSI) Upselling additional services and parts to maximise workshop productivity and revenue Using systems such as Pinnacle, EDynamics, and 1link to update customer information and service history accurately Managing service bookings, follow-ups, and providing precise estimates Coordinating workflow between customers, workshop, and the service department to ensure smooth operations Requirements of a Service Advisor: Previous experience as a Service Advisor within a dealership or automotive service environment Knowledge of systems such as Pinnacle, EDynamics, and 1link advantageous Excellent communication skills with a customer-focused approach Proven ability to upsell and increase service sales Ability to work efficiently under pressure within a busy customer-facing role Professional attitude with strong organisational skills A proactive approach to delivering excellent customer service and supporting team goals If you are eager to advance your career as a Service Advisor and thrive in a dynamic, customer-focused environment, we would love to hear from you. Find out more about this opportunity and take the next step in your automotive career. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Braintree and Essex, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
We are seeking a highly experienced Service Advisor to join our client s prestigious main dealership located in Canterbury. This is an excellent Service Advisor opportunity for a skilled professional looking to further their career within a reputable and customer-focused automotive business. Our client values its staff greatly and is committed to providing a supportive working environment and ongoing manufacturer training to enhance your skillset. Benefits: Competitive basic salary of up to £31,000, with the opportunity to earn bonuses Generous holiday allowance In-depth manufacturer training programmes Opportunities for career development within a successful dealership group Supportive management team dedicated to staff progression Duties of the Service Advisor: Book customer vehicles into the workshop for services and MOTs, ensuring a smooth workflow Upsell additional products such as service plans, warranties, and various add-ons Maintain excellent customer relations throughout the service process as a Service Advisor Provide accurate and detailed quotations for repairs and services Liaise effectively between the customer and workshop team, ensuring customer satisfaction Keep detailed records of customer interactions and booked work Requirements: Previous experience working as a Service Advisor within a main dealer environment Full UK driving licence Exceptional customer service and communication skills Ability to upsell and promote additional services effectively Commercial experience in the automotive sector is preferred Strong organisational skills and attention to detail Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Canterbury and Kent, today to discover more about this fantastic Service Advisor opportunity. We specialise in Motor Trade Jobs, and if you are seeking to advance your automotive career, do not hesitate to get in touch. Perfect Placement is the leading UK Motor Trade Recruiters with over 1,400 automotive vacancies available across the country.
May 31, 2026
Full time
We are seeking a highly experienced Service Advisor to join our client s prestigious main dealership located in Canterbury. This is an excellent Service Advisor opportunity for a skilled professional looking to further their career within a reputable and customer-focused automotive business. Our client values its staff greatly and is committed to providing a supportive working environment and ongoing manufacturer training to enhance your skillset. Benefits: Competitive basic salary of up to £31,000, with the opportunity to earn bonuses Generous holiday allowance In-depth manufacturer training programmes Opportunities for career development within a successful dealership group Supportive management team dedicated to staff progression Duties of the Service Advisor: Book customer vehicles into the workshop for services and MOTs, ensuring a smooth workflow Upsell additional products such as service plans, warranties, and various add-ons Maintain excellent customer relations throughout the service process as a Service Advisor Provide accurate and detailed quotations for repairs and services Liaise effectively between the customer and workshop team, ensuring customer satisfaction Keep detailed records of customer interactions and booked work Requirements: Previous experience working as a Service Advisor within a main dealer environment Full UK driving licence Exceptional customer service and communication skills Ability to upsell and promote additional services effectively Commercial experience in the automotive sector is preferred Strong organisational skills and attention to detail Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Canterbury and Kent, today to discover more about this fantastic Service Advisor opportunity. We specialise in Motor Trade Jobs, and if you are seeking to advance your automotive career, do not hesitate to get in touch. Perfect Placement is the leading UK Motor Trade Recruiters with over 1,400 automotive vacancies available across the country.
Are you an experienced Vehicle Service Advisor looking to take the next step in your career? Our client, a reputable franchise-approved commercial vehicle dealership in Cardiff, is seeking a professional and customer-focused Vehicle Service Advisor to join their team. This is an excellent opportunity to work within a well-established dealership group, offering competitive salary packages and clear career progression. Benefits: Competitive salary between 28,000 and 30,000 per annum, dependent on experience Access to a departmental profit bonus of approximately 300- 600 every quarter, payable after a 6-month probation period 22 days annual leave plus bank holidays, increasing with length of service Full manufacturer-accredited training to support your professional development Company pension scheme Opportunities for long-term career growth within a respected commercial vehicle dealer group Working hours Monday to Friday, 8:30am to 5:00pm Duties of A Service Advisor: Greet customers and accurately capture all vehicle faults and customer details at first point of contact Handle telephone bookings efficiently and input bookings into the workshop scheduling system Raise job cards and ensure all necessary documentation complies with company standards Keep customers informed on the progress and status of their vehicle repairs Enter additions or modifications to customer records accurately Hand over completed vehicles, providing clear explanations of repairs undertaken Advise customers on warranty options and recommended service requirements Promote and sell aftersales services, including service contracts Discuss and arrange payment options with customers Book vehicle inspections such as MOTs and ensure timely scheduling Monitor workshop timelines to ensure repairs are completed within agreed periods Provide advice on warranties and future service needs, maintaining high levels of customer satisfaction Requirements: Proven experience as a Vehicle Service Advisor, preferably within a franchise-approved vehicle dealership Strong communication skills with the ability to deliver exceptional customer service Well-organised, with knowledge of Microsoft Office, Excel, and DMS systems such as Kerridge or ADP Full, clean UK driving licence with minimal points Experience working within a commercial vehicle dealership is desirable but not essential Ability to effectively explain technical issues to customers in clear, understandable terms If you are a motivated Vehicle Service Advisor seeking a role with excellent rewards and career prospects, we encourage you to apply now. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and the surrounding region, today to discover more about this fantastic Vehicle Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
May 31, 2026
Full time
Are you an experienced Vehicle Service Advisor looking to take the next step in your career? Our client, a reputable franchise-approved commercial vehicle dealership in Cardiff, is seeking a professional and customer-focused Vehicle Service Advisor to join their team. This is an excellent opportunity to work within a well-established dealership group, offering competitive salary packages and clear career progression. Benefits: Competitive salary between 28,000 and 30,000 per annum, dependent on experience Access to a departmental profit bonus of approximately 300- 600 every quarter, payable after a 6-month probation period 22 days annual leave plus bank holidays, increasing with length of service Full manufacturer-accredited training to support your professional development Company pension scheme Opportunities for long-term career growth within a respected commercial vehicle dealer group Working hours Monday to Friday, 8:30am to 5:00pm Duties of A Service Advisor: Greet customers and accurately capture all vehicle faults and customer details at first point of contact Handle telephone bookings efficiently and input bookings into the workshop scheduling system Raise job cards and ensure all necessary documentation complies with company standards Keep customers informed on the progress and status of their vehicle repairs Enter additions or modifications to customer records accurately Hand over completed vehicles, providing clear explanations of repairs undertaken Advise customers on warranty options and recommended service requirements Promote and sell aftersales services, including service contracts Discuss and arrange payment options with customers Book vehicle inspections such as MOTs and ensure timely scheduling Monitor workshop timelines to ensure repairs are completed within agreed periods Provide advice on warranties and future service needs, maintaining high levels of customer satisfaction Requirements: Proven experience as a Vehicle Service Advisor, preferably within a franchise-approved vehicle dealership Strong communication skills with the ability to deliver exceptional customer service Well-organised, with knowledge of Microsoft Office, Excel, and DMS systems such as Kerridge or ADP Full, clean UK driving licence with minimal points Experience working within a commercial vehicle dealership is desirable but not essential Ability to effectively explain technical issues to customers in clear, understandable terms If you are a motivated Vehicle Service Advisor seeking a role with excellent rewards and career prospects, we encourage you to apply now. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and the surrounding region, today to discover more about this fantastic Vehicle Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Reading Audi. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 31, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Reading Audi. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
We are seeking an experienced and proactive Employee Relations Advisor to deliver a high-quality, customer-focused HR advisory service across the employee lifecycle. This role will support managers and employees on a wide range of employee relations matters while contributing to HR projects, organisational change initiatives, and continuous improvement activity. The successful candidate will provide practical, solutions-focused advice aligned with organisational policies, employment legislation, and best practice, helping to foster a positive and inclusive workplace culture. Key Responsibilities Act as a first point of contact for employee relations queries, providing timely and accurate HR advice to managers and employees. Conduct initial case assessments and triage employee relations matters, ensuring appropriate prioritisation and escalation where required. Advise and coach managers on a broad range of employee relations issues including disciplinary, grievance, performance management, sickness absence, capability, and conduct matters. Manage a varied employee relations caseload, ensuring cases are handled professionally, consistently, and in line with policy and employment legislation. Build effective working relationships with managers, employees, trade union representatives, and key stakeholders. Support organisational change programmes, restructures, consultations, and wider organisational development initiatives. Participate in HR and employee relations projects focused on continuous improvement and operational effectiveness. About You We are looking for a confident HR professional with experience providing operational HR and employee relations support within a fast-paced environment. Our client offers progression, development and a positive working environment and culture. You will have: Experience managing or supporting a range of employee relations casework including disciplinary, grievance, absence management, capability, redundancy, and organisational change matters. Knowledge of UK employment law and HR best practice. Experience advising and influencing managers at different levels of an organisation. Strong communication, relationship-building, and stakeholder management skills. The ability to manage competing priorities and work effectively under pressure. Excellent organisational skills and attention to detail. Confidence handling sensitive and confidential matters with professionalism and discretion. Strong IT and HR systems skills. Desirable Experience Experience working with trade unions, staff representatives, or collective consultation processes. Experience within the public sector, education, cultural, charitable, or not-for-profit environments. Knowledge of TUPE, organisational change, and job evaluation processes. Exposure to visa and sponsorship administration within UK immigration requirements. CIPD Level 5 qualification or working towards CIPD accreditation. We will contact you within 3 working days of your application, if you have been successful. We are unable to respond and give feedback on all applications.
May 31, 2026
Full time
We are seeking an experienced and proactive Employee Relations Advisor to deliver a high-quality, customer-focused HR advisory service across the employee lifecycle. This role will support managers and employees on a wide range of employee relations matters while contributing to HR projects, organisational change initiatives, and continuous improvement activity. The successful candidate will provide practical, solutions-focused advice aligned with organisational policies, employment legislation, and best practice, helping to foster a positive and inclusive workplace culture. Key Responsibilities Act as a first point of contact for employee relations queries, providing timely and accurate HR advice to managers and employees. Conduct initial case assessments and triage employee relations matters, ensuring appropriate prioritisation and escalation where required. Advise and coach managers on a broad range of employee relations issues including disciplinary, grievance, performance management, sickness absence, capability, and conduct matters. Manage a varied employee relations caseload, ensuring cases are handled professionally, consistently, and in line with policy and employment legislation. Build effective working relationships with managers, employees, trade union representatives, and key stakeholders. Support organisational change programmes, restructures, consultations, and wider organisational development initiatives. Participate in HR and employee relations projects focused on continuous improvement and operational effectiveness. About You We are looking for a confident HR professional with experience providing operational HR and employee relations support within a fast-paced environment. Our client offers progression, development and a positive working environment and culture. You will have: Experience managing or supporting a range of employee relations casework including disciplinary, grievance, absence management, capability, redundancy, and organisational change matters. Knowledge of UK employment law and HR best practice. Experience advising and influencing managers at different levels of an organisation. Strong communication, relationship-building, and stakeholder management skills. The ability to manage competing priorities and work effectively under pressure. Excellent organisational skills and attention to detail. Confidence handling sensitive and confidential matters with professionalism and discretion. Strong IT and HR systems skills. Desirable Experience Experience working with trade unions, staff representatives, or collective consultation processes. Experience within the public sector, education, cultural, charitable, or not-for-profit environments. Knowledge of TUPE, organisational change, and job evaluation processes. Exposure to visa and sponsorship administration within UK immigration requirements. CIPD Level 5 qualification or working towards CIPD accreditation. We will contact you within 3 working days of your application, if you have been successful. We are unable to respond and give feedback on all applications.
