Our client is seeking an experienced and dynamic senior housing professional to lead their Temporary Accommodation, and Housing Allocations services within a busy local authority setting.
Key Responsibilities
Provide strategic and operational leadership across Temporary Accommodation, Allocations and Housing Register services,
Lead the delivery of the Council's B&B elimination plan, reducing reliance on unsuitable accommodation and supporting households to move into sustainable housing
Oversee the provision, procurement and management of Temporary Accommodation, ensuring services operate within legislative requirements, contractual standards and financial limits
Ensure the Council meets its statutory duties under the Housing Act 1996 and Homelessness Reduction Act 2017 and other statutory guidance.
Oversee the Housing Register and allocations scheme, ensuring a fair, transparent and effective approach to prioritisation and lettings
Drive continuous service improvement, strengthening performance management, improving the customer journey and delivering value for money
Lead on the development and implementation of service policies, procedures and systems in line with legislative and strategic requirements
Manage significant financial resources, including Temporary Accommodation budgets, ensuring effective planning, control and alignment with the Council's financial framework
Build and maintain effective partnerships with internal services, external agencies, landlords and providers to improve supply and service delivery
Represent the service at a senior level, including engagement with Members, senior leaders and external stakeholders
About You
Substantial experience at a senior management level within a local authority housing service, with responsibility for Temporary Accommodation and Housing Allocation services
Demonstrable experience of leading and motivating large, multi-disciplinary teams and delivering service improvement in a complex environment
Strong understanding of homelessness legislation, allocations frameworks and the wider housing policy context
Experience of managing significant budgets within a public sector environment and delivering services within financial constraints
Experience of commissioning, procurement and contract management, including working effectively with housing providers, landlords and partners
Ability to lead and deliver change programmes, improving service performance and customer outcomes
Strong influencing and communication skills, with the ability to build effective relationships with Members, senior officers and external stakeholders
Politically aware, with a clear understanding of the governance and decision-making environment within local government
Able to provide clear strategic direction while maintaining effective oversight of operational delivery.
If you are interested in this role please send your updated CV in the first instance.