Sales Manager

We're looking for an experienced Sales Manager to lead the sales function for Friends House, driving revenue growth and maximising occupancy across its meeting and event spaces.

You'll manage the full client journey from enquiry to contract, build strong relationships with key clients and agents, and lead a team of Sales Executives to achieve ambitious revenue targets.

You'll work closely with colleagues across the organisation to ensure excellent client experience and strong commercial performance, while ensuring all activity reflects Quaker values and ethos.

What you'll do:

• Lead the sales function to achieve and exceed revenue, conversion and occupancy targets
• Develop and deliver sales strategies in collaboration with the Head of Events
• Manage the full client journey from enquiry through to contract handover
• Account management of key clients, agents and partner organisations
• Line-manage and support a team of Sales Executives through coaching, KPIs and regular reviews
• Represent Friends House at networking events, trade shows and familiarisation visits
• Oversee use of the venue management system, ensuring accurate data and timely reporting
• Monitor and report on sales activity, conversion rates, revenue forecasts and other KPIs
• Ensure all bookings and client communications reflect Quaker values and comply with the Friends House lettings policy
• Work closely with planning, operations and marketing teams to ensure smooth event delivery and strong internal communication
• Support client feedback, issue resolution and continuous improvement in service quality

What we're looking for:

• Experience in venue, hospitality or conference sales
• Experience leading or supervising a team
• Experience managing client accounts and developing business relationships
• Proven ability to meet or exceed revenue and sales targets
• Strong leadership and motivational skills
• Excellent communication and negotiation ability
• High attention to detail and organisational skill
• Confident use of CRM or event booking systems
• Ability to prioritise, multitask and work to deadlines
• Professional, proactive and adaptable attitude
• Sympathetic to Quaker values and ethos (you do not need to be a Quaker)

Hours: Typically, Monday to Friday (35 hours per week), with occasional early mornings, evenings or weekends depending on business needs. Some travel between sites may be required.

Location: Friends House, Euston Road, London, NW1 2BJ.

For more about Friends House, go to

For details on how to apply, go to

Closing date: 9am on 10 April 2026.

Interviews: 13 April 2026, in person at Friends House.

Meet the team: 22 April 2026, in person at Friends House.

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.

We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.