Crisis Management Consultant

Crisis management consultant

Salary £ dependent on skills and experience

Remote, UK Candidates only - You must be willing and able to travel regularly within the UK and internationally - full UK driving licence essential

Full time

Insignia Crisis Management

Named as consultancy of the year in CIR's 2025 awards, Insignia is a leading crisis management firm that enables leaders around the world to do and say the right things on the worst days of their business lives.

Working with high profile clients such as ABB, Gowling WLG, Heineken, Lidl, Network Rail, Royal London and Virgin Atlantic, our purpose is to end the needless harm to business, reputation and stakeholders as a result of mishandled crises. In 2025, 100% of our clients agreed they were better prepared for crisis as a result of working with Insignia.

With a track record of growth, and exciting plans for the future, we are seeking a professional, dedicated and results-oriented consultant to join our team. Insignia is an employee ownership trust, meaning that our team members have a stake in our success.

Your role and responsibilities

The successful candidate will support and work closely with our senior team to develop and deliver our award-winning crisis management and communication services to our clients.

Your role will include:

• Client/project management: project management and day to day client liaison
• Crisis management training and exercising; drafting presentations, storylines, facilitation material and other content for simulations, desktop exercises and training workshops.
• Facilitation, presenting and training: delivering crisis management and communication training, facilitating crisis management exercises, assessing delegate performance and managing exercise control rooms.
• Crisis management planning: auditing existing crisis management plans, developing new crisis management and crisis communication plans and processes and developing communication materials to support with live crisis and issues handling.
• Crisis handling and issues management; advising clients as they face live crises/issues.
• Business development: drafting proposal documents for prospective clients.
• Marketing: media relations, social media and event attendance to raise Insignia's profile.

This role will be stimulating, challenging and rewarding and you will play an important part in our high calibre and collaborative team. For the right candidate, it will offer significant opportunities for growth and personal development.

Experience and personal qualities

We are seeking an exceptional candidate who can match up to the high standards of the current Insignia team and bring additional capabilities, fresh perspectives and qualities to it.

Our success is based upon the strong relationships we build with our clients and the difference we make for them. Consequently, you must be able to deliver exceptional client care and attention.

Equally, as a member of a high performing team, you will be expected to provide consistently high-quality support for your colleagues.

We are looking for someone who can make an immediate contribution so you must be able to demonstrate:

• An understanding of crisis management planning, training and exercising through your experience in a related role
• Evidence of effective project management skills
• Experience of managing multiple priorities at the same time
• A track record of successful delivery against agreed commitments
• Credibility with experienced clients and other stakeholders
• Confidence and capability as a communicator, presenter and facilitator
• The ability to win the trust and respect of clients and colleagues
• An interest in and passion for business
• Emotional intelligence, empathy and self awareness

Experience within a consultancy or professional services environment is desirable.

You should hold a full UK driving licence.

Our culture

Our culture is founded upon our values:

• Trust & Respect
• Backbone & Heart
• Passion with Purpose
• What Else, What Next, What More

As a virtual business, they are the glue which binds our team together.

Interested? If you feel that you possess the relevant skills and experience. Please send your cv by return. If you meet the role criteria you will be sent a more in-depth job description outlining the role in more detail.

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.