Technology Adoption Support Advisor

This role has a starting salary of 47,142 per annum, based on a 36 hour working week. This is a fixed term contract until 31/03/2027, with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond.

This is a unique opportunity to shape Surrey's economy and the wider South East region. Join our dedicated Economy and Growth Team and make a meaningful impact on businesses and residents. If you're an organised, proactive, and detail driven professional who enjoys supporting high quality programme delivery, we encourage you to apply.

This role will work remotely, with occasional travel across the South East region to support programme activity and stakeholder engagement.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependants leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub with a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About the Role

Surrey County Council is seeking a motivated and detail oriented Technology Adoption Support Advisor to support the delivery of the Made Smarter South East programme. This role is essential in ensuring that SME manufacturers receive a high quality, well coordinated service as they explore and adopt Industrial Digital Technologies (IDTs).

Working closely with the Technology Adoption Specialists (TASs), you will provide research, analysis, early diagnostic support, and operational assistance across the programme. You will help maintain a strong delivery pipeline, support grant processing, and contribute to accurate reporting and stakeholder engagement.

This is an excellent opportunity for someone who enjoys research, organisation, and supporting others to deliver impactful work.

Work Context

Made Smarter South East supports SME manufacturers to adopt digital technologies, improve productivity, and develop future talent. The programme involves multiple delivery partners, universities, and business support organisations, and operates across a large geographic area.

The Technology Adoption Support Advisor plays a key supporting role within the Technology Adoption workstream. While TASs lead SME engagements, assessments, and advisory work, the postholder provides essential research, preparation, and follow-up support. This includes gathering information on technologies, suppliers, and best practices; preparing assessment materials; supporting documentation and reporting; and contributing to events and workshops.

Working closely with the TAS team and reporting to the Operations and Delivery Manager, the postholder will gain exposure to digital technologies, manufacturing processes, and advisory practices.

As part of Surrey County Council's Economy & Growth team, the Technology Adoption Support Advisor collaborates horizontally with colleagues across the wider team, supporting others, identifying opportunities, and contributing to shared outcomes.

Key Outputs

• Carry out research and create insight for the TAS team to use when working with the SME manufacturing community
• Support development of the delivery pipeline to meet all KPIs
• Carry out early diagnostic checks to help TASs guide and support SMEs from the start of the process
• Support the processing of all grant applications
• Support all members of the Made Smarter team to achieve KPIs
• Support stakeholder engagement activities as required
• Provide timely and accurate reporting

Your Application

To be considered for shortlisting, your application must clearly evidence the following skills, experience, and align with our behaviours:

• Strong interest in digital technologies, manufacturing, innovation, or business improvement
• Good research and analytical skills, with the ability to summarise information clearly

• Strong organisational skills with the ability to manage multiple tasks and maintain accurate records
• Ability to work collaboratively as part of a team and build positive working relationships
• Competent with digital tools, including spreadsheets, CRM systems, or similar platforms

To apply, we request that you submit a CV and you will be asked the following questions:

1. Please describe your experience conducting research or analysis and how you have used insight to support programme delivery or decision making.
2. Outline your experience supporting operational processes, workflows, or customer engagement activities in a fast-paced environment.
3. Give an example of how you have ensured accuracy, organisation, and attention to detail in your work.
4. Describe a situation where you supported colleagues or stakeholders to achieve shared outcomes.

Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.

The job advert closes at 23:59 on 04/04/2025, with interviews taking place in person at Woodhatch Place, Reigate, between 8th April and 17th April 2026.

We look forward to receiving your application - please click the apply online button below to submit.