9 jobs found

Our client is a leading manufacturer of special purpose machinery and due to their continued expansion Staffbase have been appointed to recruit for the position of Aftersales Coordinator. £33K-£38K + Bonus + Benefits The Role: The Aftersales Coordinator will work closely with the sales, service, engineering and spare parts teams and you will effectively organise and control after-sales activities click apply for full job details

Our client in Newton Aycliffe is looking for an Aftersales Coordinator to join their team on a temporary basis. Role Description The Aftersales Co-ordinator role is an integral part of the Services and Aftersales team, providing support for the UK Dealer network from head office. The role holder will interact with the technical support team, warranty team and customer service team. The role involves handling inquiries through the company's systems such as dealer portal, customer CRM tools, Web warranty, social media, telephone, emails, and letters, while supporting the customer service team with technical queries and ensuring customer satisfaction. Manage dealer system responses through Dealer Portals and systems. Support customer team responses to social media content and customer questions. Provide a liaison point between technical support to the customer service team. Handle high-volume telephone calls related to warranty, parts sales, technical inquiries, general queries, and product information. Advise on technical issues for the full range of Husqvarna UK products within the market Support the Aftersales Manager and the Service and Aftersales Team in all aspects of consumer support for the UK. Provide technical support via the helpdesk for all group consumer products. Offer machine and product simple technical advise. Maintain accurate records on applicable systems. Assist the customer service team with calls as required by the business. Investigate & explain technical solutions clearly to the customer service team or end users. Support the development of customer centric solutions and improvements. Skills and Qualifications: A willingness to learn, be involved and contribute training elsewhere can be provided. Preferably qualified to GCSE/A-level or above in Mathematics. Excellent communication and organizational skills. Strong grammar and PC literacy. Proficiency in Microsoft Office applications. Good knowledge and experience in using social media platforms. Ability to work independently and as part of a team. This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment business. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for a safer job search. Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.

Job Title: Internal Sales Support Location: Sheffield, S4 Salary: Competitive Job type: Permanent, Full Time - Monday to Friday 7:30am - 4:30pm Kyocera provides expert tooling solutions and sales support to a wide range of industries, offering both standard and custom-engineered tools as well as other industrial consumables. We're looking for a friendly, customer-focused individual with at least 2 years of customer service experience to support our engineering customers. Because of the technical nature of the products we supply, a background in engineering and/or tooling is essential for this role. About the role In this office-based position, you'll handle enquiries, prepare and follow up on quotations, process orders, and help customers select the right products - all while building strong, long-term relationships. If you enjoy helping people, have great communication skills, and can juggle a variety of tasks, we'd love to hear from you. Your responsibilities will include (but aren't limited to): Responding to customer enquiries by email, phone, and through our external sales team Preparing and following up on sales quotations Processing orders, tracking progress, and supporting customers with product selection About you At least 2 years' experience in sales or customer service An engineering and/or tooling background (essential) A confident and friendly telephone manner A positive, team-focused attitude with good commercial awareness Strong organisational skills and the ability to prioritise tasks Willingness to learn and adapt to new systems and information Good IT skills, including MS Office What you'll get in return Competitive salary Private medical insurance Company pension and group life cover Enhanced holiday allowance Annual profit share bonus (subject to qualifying criteria) Apply now for a rewarding career with a modern and progressive company. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.

Involve Recruitment (Midlands) Ltd are working with a ambitious and driven National company to recruit for a Customer Service and After Sales Support to join a busy and vibrant team ! Salary - 26,000 to 30,000 Monday to Friday 9am to 5pm - based in the Staffordshire area and office based! This role is perfect for someone who genuinely cares about the customer journey, who will ownership of customer issues and see them through to resolution, supporting customers across phone and email from order through to aftersales, repairs and warranty support. Key Responsibilities: Responsible for dealing with customer enquiries Support customers with orders, deliveries and product related questions Manage aftersales issues including faults, repairs and warranty queries Carry out basic fault diagnosis and book engineer visits where required Liaise with internal teams and external partners to resolve issues Accurately log customer interactions on internal systems Full product training will be providing so all you need to bring to the table is exceptional customer service, a product bases background (manufacturing / engineering) and ideally experience dealing with warranties / scheduling engineers! We are looking for an immediate start so do not delay in applying !

Position: Service Coordinator Location: Newtown area, Powys Salary: 27,000 - 32,000 DOE - Potential for more for the right candidate Our client, an established engineering firm located in Powys, is seeking an experienced Service Support Administrator to join their growing team. This is a pivotal, office-based position within their Service Team, working closely with the Service Manager, Parts Co-ordinator, and six field-based Service Engineers. Plays a central role in coordinating breakdowns, planned service visits, contract work, and revenue-generating opportunities. You will be responsible for managing the full lifecycle of service activities - from booking and planning through to reporting, invoicing, and follow-up sales opportunities. Job Overview Service Coordination & Planning - scheduling visits, managing diaries, liaising with engineers, completing RAMS, timesheets, and service reports. Customer Communication - acting as primary contact, managing support platforms, arranging works, following up, supporting handovers. Revenue & Contract Management - managing contracts, following up recommendations, supporting parts/revenue, identifying opportunities. Administration & Systems - processing worksheets, invoicing, ERP system use, maintaining records, updating aftersales literature, supporting Service Manager. Job Requirements Experience coordinating workloads or scheduling Experience using an ERP system (training will be provided) - Desirable Background or exposure to engineering or technical environments - Desirable Experience in service coordination or aftersales support - Desirable Highly organised and detail-oriented Confident managing multiple tasks and priorities Customer-focused with excellent communication skills Proactive, commercially aware, and self-motivated Salary & Benefits 27,000 - 32,000 DOE - Potential for more for the right candidate Monday - Friday (days only) 41 hours per week 24 days + Bank Holidays (plus long service allowance) Opportunities for development as the company continues to expand Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Our client is a leading manufacturer of special purpose machinery and due to their continued expansion Staffbase have been appointed to recruit for the position of Aftersales Co-ordinator. £38K-£40K + Benefits Excellent basic salary £38K -£40K Negotiable 33 days annual leave Sick pay Health insurance Pension The Role: The Aftersales Co-ordinator will work closely with the sales, service, engineering and s click apply for full job details

OurclientinNewtonAycliffeislookingforanAftersales Coordinator tojointheir team on a temporary basis. Role Description The Aftersales Co-ordinator role is an integral part of the Services and Aftersales team, providing support for the UK Dealer network from head office. The role holder will interact with the technical support team, warranty team and customer service team click apply for full job details

An opportunity has arisen for a Warehouse Operative to join a well-established distribution business supplying specialist industrial components to a wide range of customers across the UK. As a Warehouse Operative, you will play a key role in maintaining the efficient flow of warehouse operations, handling the receipt, processing, packing, and dispatch of orders. This role offers salary range £30,000 - £33,000 and benefits. You will be responsible for: Coordinating the receipt, storage, and dispatch of goods. Monitoring stock levels and ensuring accurate inventory records. Handling customer enquiries and providing quotations where required. Liaising with suppliers, transport providers, and internal teams to maintain timely order fulfilment. Planning storage capacity and optimising warehouse space. Producing regular reports and maintaining systems up to date. Supporting aftersales requirements in line with customer needs. What we are looking for: Previously worked as a Warehouse Operative, Warehouse Technician, Warehouse Operator, Warehouse Assistant, Warehouse Coordinator, Warehouse Administrator, Logistics Operative, Warehouse worker, Stock Controller, Inventory Controller or in a similar role. Understanding of health and safety practices within a warehouse setting. A forklift licence would be desirable. Skilled in Microsoft Word, Excel, Outlook, and Sage. Strong organisational and communication skills. Shift: Monday Friday: 08 00 What s on offer: Competitive salary 20 days holiday plus bank holidays Auto-enrolment pension scheme Apply today for this fantastic opportunity to join a growing organisation in a pivotal role. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.