Office Administrator & Customer Support Specialist

Scully UK Ltd, based in Winsford, Cheshire is a small division of an International Company, seeking an energetic, positive team member who has strong skills to assist us in providing excellent service to our customers in the UK and Southern Ireland. Our brand is recognized worldwide for exceptional safety, quality and service and our focus is on protecting people and the environment. We engineer and manufacture safety controls for fuel storage and transport of hazardous liquids.

Office Administrator & Customer Support Specialist - Permanent - up to £35,000 Dependant on experience.

Responsibilities include, but are not limited to:

We are looking for an experienced office administrator and customer support specialist to join our small team. This role is office-based Monday Friday 40 hours (full-time basis 8am to 5pm)

This role is suited to someone who enjoys working in a fast-paced environment, has strong attention to detail, and is confident liaising with customer, suppliers and internal stakeholders.

Duties include:

• Responsible for managing both the purchase and sales ledger function; sales order entry, Invoicing with process for customer SAP system, overseeing purchasing control.
• Customer service support; product enquiries, order entry/enquiries, process complaints.
• Analysis of past and future event projects.
• Managing accruals and pre-payments of projects.
• Processing expenses for field-based colleagues.
• Liaising with auditors and external parties.
• Inside Sales and supporting Sales Manager.
• Set up new business trading accounts.
• Sales Quotations using CRM/ERP system.
• Plan exhibitions, corporate events with sales and provide marketing support
• Coordinate on Health & Safety training/supplier audit compliance.
• Manage onsite facilities.
• Support Warehouse and Sales departments on admin process function.

As this will be mostly a stand-alone role, we are seeking an individual who is able to work at pace, manage their workload whilst working to tight deadlines. You will have worked within a similar role previously. Qualified by experience minimum 4 years, or AAT 2 Level preferred.

Strong; organisational, verbal, written and communication skills.

Have strong ability for all common software systems (Outlook, Word, Excel and within our ERP/CRM Syteline system (full training given).

We are a small collaborative team, that interfaces with UK and international colleagues and managers with a need for positive mindset, can-do attitude with willingness to take on additional tasks supporting where needed.

Please send your CV with covering letter to HR Manager Holly Barry.