Job Description
The Opportunity:
We are partnering with a large, complex organisation to appoint an Interim (9 Month FTC) People Services Lead to take ownership of end to end HR operations and transactional services.
This is a critical leadership role focused on delivering a seamless, high quality people service across payroll, HR systems, administration and data reporting. You will play a key role in driving operational excellence, improving processes and enabling a modern, efficient, service led HR function. Based along the M5 corridor in the South West this is a hybrid role.
The Role
Reporting into senior HR leadership, you will:
Lead and develop a high performing People Services function
Drive continuous improvement across HR operations and service delivery
Oversee payroll delivery, ensuring accuracy, compliance and timeliness
Take ownership of HR systems, data integrity and user experience
Lead HR administration across the full employee lifecycle
Deliver insightful people data and reporting to support business decisions
Drive automation and efficiency across core HR processes
Champion a self service, manager led HR operating model
Establish and monitor service standards and SLAs across the function
Act as a key partner to stakeholders across the business
About You
You will bring:
Proven experience leading HR operations or shared services teams
Strong knowledge of payroll, HR systems and HR administration
Experience using data and insights to drive decision making
A track record of delivering change and improving HR service delivery
Excellent stakeholder management across senior leaders and wider teams
Strong communication skills with the ability to influence at all levels
A proactive, solutions focused mindset with pace and agility
What's in it for you
Opportunity to lead and shape a critical HR function
Exposure to large scale transformation and change programmes
A collaborative, forward thinking environment
Strong focus on continuous improvement and innovation
Competitive salary and benefits package
If you are an experienced HR operations leader looking to make a tangible impact in a complex, evolving environment, we would love to hear from you.
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