Aftersales Manager

Aftersales Manager Required, in Wimbledon

Our client, a reputable multi-franchised Car Dealership based in Wimbledon, is seeking an experienced Aftersales Manager to lead their busy Workshop team. This is an excellent opportunity for a skilled automotive professional to advance their career by driving operational excellence, maximising team performance, and delivering exceptional customer service within a dynamic dealership environment.

Benefits:

• Competitive basic salary of 45,000 to 50,000 per annum
• Uncapped earning potential with OTE up to 75,000
• Monday to Friday working hours, 45 hours per week
• Opportunity to lead a dedicated, professional team as an Aftersales Manager
• Access to ongoing training and career development
• Generous holiday entitlement, increasing with service
• Company pension scheme
• Discounted vehicle purchase and aftersales services
• Employee assistance programme focusing on wellbeing
• Private medical insurance options

Duties:

• Lead the Aftersales Manager role to ensure excellent customer service and operational efficiency
• Drive workshop performance to optimise productivity and profitability
• Oversee the customer journey, including vehicle health checks and upselling opportunities
• Manage and develop the service team, fostering motivation and skill development
• Ensure compliance with all safety, legal, and financial regulations, including DVSA MOT requirements
• Implement digital systems and process improvements to enhance operational efficiency
• Monitor departmental KPIs to meet targets and promote continuous improvement
• Maintain high standards within the service department to improve customer satisfaction and loyalty

Requirements:

• Proven experience as an Aftersales Manager or Service Manager within a franchised Dealership
• Strong leadership and team management skills
• Excellent communication and customer service abilities
• Knowledge of digital dealership systems and processes
• Ability to optimise workshop productivity and profitability
• Understanding of health and safety and regulatory compliance
• Drive to achieve and exceed departmental targets

If you are ready to take on a challenging and rewarding Aftersales Manager role with a reputable Dealership, we want to hear from you. Find out more today and advance your career with this fantastic opportunity.

Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Wimbledon and Greater London, today to discover more about this fantastic opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.