Crematorium Manager

Crematorium Manager
Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis
40 hours per week
Our core operating hours are between 6am 10pm daily, so the ability to work flexibly across 5 days of the week will be required
Competitive salary + Company performance bonus + Benefits
Permanent role
West Berks Crematorium

Have you always wanted to use your transferable Leadership skills in a role where what you do can truly make a difference every day?

Would you enjoy leading a close-knit team with a sense of camaraderie not found in a generic job?

If so, we would love to hear from you!

We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing.

Like many of our employees, you might not have considered our industry before, however with ongoing growth and passionate collaborative colleagues, you will find it one of the most varied and rewarding opportunities you could ever imagine.

The role

Leading one of our sites means a genuine opportunity to make your mark at a local level. Our crematoria provide a crucial service to the local communities that we serve, and it s a privilege to provide the space for families to reflect and remember their loved ones all year round, not just on the day of a service.

You ll have full ownership of the site s management, including day-to-day operations, performance and P&L. Alongside developing your team and shaping a culture that reflects our values, you ll help maintain our reputation for quality and exceptional care and build strong relationships with families and Funeral Directors who rely on our expertise when it matters most.

The services we provide continue to change and adapt to the ever-growing call for more choice when it comes to a final goodbye and no two days will be the same as each family and service are uniquely personal.

Your ideas and creativity will also help shape the individuality of your site, some of our Crematorium Managers have implemented bee hives, wildflower meadows, animal habitats, regular quiz nights and coffee mornings to name but a few!

We combine strong commercial awareness with a deeply caring approach, ensuring every decision supports both the future sustainability of our services and that families are at the heart of everything we do.

When you join us, it s an opportunity to be a part of something truly meaningful and significant.

Additional detail about the role is available on our careers site.

About you

• An experienced Business Manager and leader of people who loves to develop people and continue learning new things.
• Must have commercial acumen and experience of working with financials including managing site P&L.
• Bereavement sector experience e.g. Funeral Director / Crematorium Manager / Site Manager or similar would be beneficial but not essential.
• Strong people management skills & experience of business management from any industry (many of our Managers have joined from Retail / Hospitality / Care for example and worked as a Retail Manager / Store Manager / Operations Manager / General Manager / Branch Manager / Care Manager) then we can teach you all you need to know about our uniquely personal industry.

• A real team player with natural compassion and the desire to make a difference every day.
• Confident communicator able to speak to people in a caring and empathetic manner.
• Ability to build strong relationships with customers and the local community, marketing your site to raise awareness of what we do.
• Some occasional travel will be required for training, and you will undertake extensive training at your site but also at some of our other local sites with experienced Site Managers.
• Good IT skills

What We Offer

If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly make a difference every day to the families that we serve.

No two days are the same and many of our Managers have developed their careers within the business.

The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team.

In addition to salary, you will also be eligible for the following benefits:

• Company performance bonus
• 33 days holiday (Includes 8 days bank holiday)
• Life Assurance
• A choice between 7% employer pension contribution or 5% contribution + private healthcare cover (Bupa)
• Access to a wide range of retail discounts and wellbeing support
• Ongoing learning & development
• Employee Assistance / Occupational health support Program
• Mindfulness App
• Mental Health First Ambassadors
• The benefit we hope you ll never need: Free Cremation benefit for Immediate family
• Bereavement Leave
• Enhanced maternity & paternity pay
• Recognition scheme
• Free Flu jab
• Smart uniform and PPE provided
• Free parking

What next? Start a career with significance by applying today.

We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you re not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive.