Facilities & Maintenance Operative

Facilities & Maintenance Operative
(Known internally as Maintenance Officer)

Location: Canning Town, East London
Salary: £(phone number removed) per year (depending on experience) salary increase in April
Contract: Full-time, Permanent

Why work at Your Place?

25 days annual leave, rising by one day each year up to 30
Bank holidays included
An extra day off for your birthday
A weekly Wellbeing Hour to do whatever supports your wellbeing
2 Wellbeing Days per year
Reimbursement for gym membership
Cycle-to-work scheme and season ticket loans
Free eye tests and contributions towards glasses
Pension
We match your pension contributions up to 7.5%
Internal training and development
Membership to professional bodies where relevant
Flexible Working
Discounts on holidays, shopping, dining out and more through our Proud to Care scheme and blue light card

About

This role plays a vital part in ensuring our buildings remain safe, clean, and welcoming for residents, employees, and visitors. You will support the Facilities Manager in delivering planned and reactive maintenance, health & safety checks, and general caretaking duties across the site.

Responsibilities

• Carry out daily, weekly, and monthly planned maintenance tasks (fire alarm tests, water temperature checks, emergency lighting tests, etc.)
• Provide first-line response to reactive maintenance, cleaning, and repair requests
• Conduct minor building repairs, spot cleaning, decorating, and basic plumbing tasks
• Inspect plant rooms, boilers, and equipment for leaks and general condition
• Ensure equipment is safely stored, maintained, and compliant with safety standards
• Support Customer Services with scheduled room health & safety checks

Cleaning & Caretaking

• Perform general janitorial duties
• Maintain cleanliness and safety across communal areas
• Assist with grounds inspections and upkeep
• Clear snow and grit pathways during adverse weather

Facilities Support

• Carry out porterage duties (furniture moves, room setups, etc.)
• Use hand and power tools safely and effectively
• Liaise with subcontractors to ensure high-quality work and safe practices
• Maintain accurate digital records and update internal systems
• Provide excellent customer service to residents

Health & Safety

• Follow all organisational Health & Safety procedures
• Contribute to risk assessments and implement required actions
• Report and follow up on maintenance, cleaning, or safety concerns

Other Duties: Undertake additional tasks within your capability as required

Person Specification

Experience

Experience in building maintenance, caretaking, handyperson duties, or cleaning
Experience with risk assessments or a health & safety qualification

Qualifications

Building trade or health & safety/facilities qualification (desirable)
Full UK driving licence (desirable)

Skills & Knowledge

Strong understanding of building-related health & safety requirements
Good communication skills
Confident using IT systems

Abilities

Able to manage workload effectively
Able to communicate professionally with a wide range of people
Accurate data entry and record keeping

Personal Qualities

Confident in challenging unsafe behaviour
Diplomatic, tactful, patient, and approachable
Self-motivated, reliable, and punctual
Strong interpersonal skills

Pre-Employment Requirements

Enhanced DBS check
Proof of right to work in the UK
2 references
Medical clearance