Warehouse Administrator (Returns)

An exciting opportuntity has arisen in the Swindon area for a Warehouse Returns Administrator.

About the Warehouse Retums Administrator role:

• Monday to Friday operation
• 1 x Fixed Early Shift (6am-2pm) position available
• 1 x Fixed Late Shift (2pm-10pm) position available
• Permanent role to start May 2026
• £27K per annum

Key Responsibilities for the Warehouse Returns Administrator role:

• Accurately process all customer returns (RMAs) and supplier returns following company procedures
• Inspect returned products, identify faults, damages, and discrepancies
• Record return details in the Warehouse Management System (WMS) / ERP
• Determine appropriate disposition routes (restock, scrap, repair, quarantine, RTV, etc)
• Ensure all documentation is correctly completed and stored
• Liaise with customer service teams to clarify return reasons, missing information, or issues with documentation
• Coordinate suppliers regarding faulty product returns, credits, and warranty claims
• Collaborate with inventory teams to maintain accurate stock levels
• Assist with cyclical stock checks involving returned goods or quarantine areas
• Produce weekly/monthly returns reports, highlighting trends and common issues.

Experience / Skills required for the Warehouse Returns Administrator role:

• Experience in a warehouse or logistics administrative role is essential
• Strong attention to detail and accuracy
• Good communication skills, both written and verbal
• Competent in using warehouse management or ERP systems & MS Excel
• Ability to work on deadlines and manage competing priorities.
• Knowledge of returns processes (RMA, RTV, warranty) is desirable
• Team player with a positive, proactive attitude
• Problem-solver with strong analytical thinking.

To be considered for the Warehouse Returns Administrator role apply today!