We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our Workflow management vendor partnerships & ensure tooling remains best-in-class . Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirement s . Support MarTech leadership in implementing martech strategy and specific initiatives . What you'll bring : Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
Apr 01, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our Workflow management vendor partnerships & ensure tooling remains best-in-class . Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirement s . Support MarTech leadership in implementing martech strategy and specific initiatives . What you'll bring : Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
The Interim Quality Consultant position offers an exciting opportunity to support quality assurance processes within this FMCG manufacturing business. This temporary role based in West Coast of Scotland site requires a detail-oriented professional with expertise in quality standards and compliance. Client Details The hiring company is a global organisation operating within the FMCG industry. They are known for their commitment to delivering high-quality products and maintaining exceptional standards within their Engineering & Manufacturing processes and service some of the worlds most exciting brands. Description Support the site management team to deliver the Quality plan by: Coordinating and managing Quality activities in line with agreed timescales, escalating any slippages. Providing technical support, coaching, knowledge, and training to all relevant employees to ensure actions are robustly implemented. Highlighting site nonconformances and working with the site to prepare action plans for resolution. Maintaining the CAPA plan and reporting status to internal and external stakeholders. Coordinate quality activities to support the site's new business introduction programme by: Liaising with the business and external inputs to determine best-in-class quality system and site hygiene practices, demonstrating leadership and driving quality culture change. Supporting customer quality audits and product transfer qualification programmes. Working with company Global Hygiene to highlight best practices and establish action plans to support the introduction of higher-risk (microbiologically sensitive) products. Understanding new customer quality requirements and working with site teams to ensure these are implemented as appropriate. Profile A successful Quality Consultant should have: Educational qualifications in a relevant field, such as Quality Management. Experience in quality assurance within the FMCG, Chemical or Pharma sectors. Strong understanding of quality standards, processes, and regulatory requirements. Proficiency in conducting audits and implementing corrective actions. Excellent communication and problem-solving skills. Ability to work effectively within a team and independently. Attention to detail and a proactive approach to quality improvement Job Offer Outside IR35 Temporary role offering flexibility and valuable industry experience. Opportunity to work within an exciting global organisation in the FMCG sector. Collaborative work environment within the Engineering & Manufacturing department. Potential for further career growth and development opportunities. If you are a skilled Quality Consultant seeking a rewarding temporary role, we encourage you to apply today!
Apr 01, 2026
Seasonal
The Interim Quality Consultant position offers an exciting opportunity to support quality assurance processes within this FMCG manufacturing business. This temporary role based in West Coast of Scotland site requires a detail-oriented professional with expertise in quality standards and compliance. Client Details The hiring company is a global organisation operating within the FMCG industry. They are known for their commitment to delivering high-quality products and maintaining exceptional standards within their Engineering & Manufacturing processes and service some of the worlds most exciting brands. Description Support the site management team to deliver the Quality plan by: Coordinating and managing Quality activities in line with agreed timescales, escalating any slippages. Providing technical support, coaching, knowledge, and training to all relevant employees to ensure actions are robustly implemented. Highlighting site nonconformances and working with the site to prepare action plans for resolution. Maintaining the CAPA plan and reporting status to internal and external stakeholders. Coordinate quality activities to support the site's new business introduction programme by: Liaising with the business and external inputs to determine best-in-class quality system and site hygiene practices, demonstrating leadership and driving quality culture change. Supporting customer quality audits and product transfer qualification programmes. Working with company Global Hygiene to highlight best practices and establish action plans to support the introduction of higher-risk (microbiologically sensitive) products. Understanding new customer quality requirements and working with site teams to ensure these are implemented as appropriate. Profile A successful Quality Consultant should have: Educational qualifications in a relevant field, such as Quality Management. Experience in quality assurance within the FMCG, Chemical or Pharma sectors. Strong understanding of quality standards, processes, and regulatory requirements. Proficiency in conducting audits and implementing corrective actions. Excellent communication and problem-solving skills. Ability to work effectively within a team and independently. Attention to detail and a proactive approach to quality improvement Job Offer Outside IR35 Temporary role offering flexibility and valuable industry experience. Opportunity to work within an exciting global organisation in the FMCG sector. Collaborative work environment within the Engineering & Manufacturing department. Potential for further career growth and development opportunities. If you are a skilled Quality Consultant seeking a rewarding temporary role, we encourage you to apply today!
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" Product Management leadership for campaign execution and orchestration capabilities within Advertising Technology , underpinning how purchased advertising campaigns are prepared, delivered, monitored , and measured across Sky's linear, addressable, and digital platforms. The Product Manager will" define and evolve the product strategy "for this domain as part of the broader" AdFinity platform transformation , translating high-level strategic direction into a clear capability roadmap and product vision. The role is accountable for shaping the" future-state advertising technology products "responsible for asset lifecycle management, campaign orchestration, and operational visibility, while maintaining BAU stability across existing platforms during a period of significant transformation. A defining characteristic of this role is the requirement for" strategic product leadership combined with strong technical credibility . The Product Manager must be comfortable leading discovery, evaluating technology and vendor options where appropriate , and influencing senior stakeholders across Product, Architecture, Delivery and Sky Media. What you'll do Define and own the" product vision, strategy, and roadmap "for campaign execution, orchestration, and operational monitoring capabilities. Lead" product discovery and capability definition , identifying the future-state operating model for campaign management across AdTech . Translate strategic direction into" clear product capabilities, roadmaps, and measurable outcomes . Apply deep" advertising industry knowledge "to shape products that support real-world campaign delivery, trafficking, and optimisation workflows. Work closely with" CX teams "to embed operational insight, user journeys, and workflow improvements into product priorities. Partner with" Architecture and Engineering "to define modular, API-driven, cloud-based platform capabilities. Lead or contribute to" build vs buy assessments , vendor evaluations, and solution selection activities where required . Collaborate with" Product Owners / delivery leads "to ensure complex product intent is delivered effectively. Balance" BAU reliability with strategic modernisation "of legacy systems. Act as the" strategic voice of the product domain , influencing stakeholders and aligning teams around the long-term platform direction. What you'll bring Significant Product Management experience owning" platform-level or workflow-driven technology products . Experience" defining product strategy and capability roadmaps "in complex technical environments. Strong" AdTech, media, or broadcast industry experience , particularly across campaign execution, scheduling, trafficking, or delivery workflows. Technical fluency across" APIs, distributed systems, cloud infrastructure, and data pipelines . Experience working with" architects, engineers, CX and UX teams "to shape scalable product capabilities. Experience contributing to or leading" technology evaluation and build vs buy decision-making . Confidence influencing" senior stakeholders and cross-functional teams "in ambiguous or evolving environments. Ability to operate in" large-scale transformation programmes while maintaining operational stability . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 01, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role provides" Product Management leadership for campaign execution and orchestration capabilities within Advertising Technology , underpinning how purchased advertising campaigns are prepared, delivered, monitored , and measured across Sky's linear, addressable, and digital platforms. The Product Manager will" define and evolve the product strategy "for this domain as part of the broader" AdFinity platform transformation , translating high-level strategic direction into a clear capability roadmap and product vision. The role is accountable for shaping the" future-state advertising technology products "responsible for asset lifecycle management, campaign orchestration, and operational visibility, while maintaining BAU stability across existing platforms during a period of significant transformation. A defining characteristic of this role is the requirement for" strategic product leadership combined with strong technical credibility . The Product Manager must be comfortable leading discovery, evaluating technology and vendor options where appropriate , and influencing senior stakeholders across Product, Architecture, Delivery and Sky Media. What you'll do Define and own the" product vision, strategy, and roadmap "for campaign execution, orchestration, and operational monitoring capabilities. Lead" product discovery and capability definition , identifying the future-state operating model for campaign management across AdTech . Translate strategic direction into" clear product capabilities, roadmaps, and measurable outcomes . Apply deep" advertising industry knowledge "to shape products that support real-world campaign delivery, trafficking, and optimisation workflows. Work closely with" CX teams "to embed operational insight, user journeys, and workflow improvements into product priorities. Partner with" Architecture and Engineering "to define modular, API-driven, cloud-based platform capabilities. Lead or contribute to" build vs buy assessments , vendor evaluations, and solution selection activities where required . Collaborate with" Product Owners / delivery leads "to ensure complex product intent is delivered effectively. Balance" BAU reliability with strategic modernisation "of legacy systems. Act as the" strategic voice of the product domain , influencing stakeholders and aligning teams around the long-term platform direction. What you'll bring Significant Product Management experience owning" platform-level or workflow-driven technology products . Experience" defining product strategy and capability roadmaps "in complex technical environments. Strong" AdTech, media, or broadcast industry experience , particularly across campaign execution, scheduling, trafficking, or delivery workflows. Technical fluency across" APIs, distributed systems, cloud infrastructure, and data pipelines . Experience working with" architects, engineers, CX and UX teams "to shape scalable product capabilities. Experience contributing to or leading" technology evaluation and build vs buy decision-making . Confidence influencing" senior stakeholders and cross-functional teams "in ambiguous or evolving environments. Ability to operate in" large-scale transformation programmes while maintaining operational stability . Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our Workflow management vendor partnerships & ensure tooling remains best-in-class . Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirement s . Support MarTech leadership in implementing martech strategy and specific initiatives . What you'll bring : Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
Apr 01, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do : Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption , supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Support our Workflow management vendor partnerships & ensure tooling remains best-in-class . Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirement s . Support MarTech leadership in implementing martech strategy and specific initiatives . What you'll bring : Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
Controls & Automation Lead Permanent, full-time Onsite working with travel to customer sites £60,000 salary We're supporting a well established engineering and automation business in the search for a Controls & Automation Lead to take ownership of complex, multi-disciplinary automation projects across a diverse customer base. This is a senior, delivery-focused role where you'll act as the technical authority for controls systems-driving design integrity, ensuring successful commissioning, and leading teams through full project lifecycles. The Role You'll be responsible for leading the design, validation, and commissioning of end-to-end controls solutions, spanning both hardware and software systems (plc, robotics, drives, safety, and vision). Operating across multiple projects simultaneously, you'll sit at the centre of engineering delivery-working closely with project managers, design teams, and installation teams to ensure systems are delivered right first time, on time, and to specification. This role combines hands-on technical leadership with project-level ownership, including specification definition, design approval, and customer-facing engagement. Key Responsibilities Own and define controls specifications, ensuring alignment to customer and regulatory requirements Lead design validation and system approval across plcs, hmIs, robotics, safety systems, drives, vision, and scada Oversee commissioning strategy, fat planning, and installation validation Act as the technical escalation point for controls across multiple concurrent projects Support rfq generation, technical reviews, and commercial/technical levelling Work closely with engineering and project leads to plan resource, milestones, and delivery strategy Drive change control processes for all controls-related activities Promote and introduce new technologies, tools, and best practice methodologies Support and mentor engineers, contributing to team capability development What We're Looking For 5+ years' experience in industrial automation / machine build environments Proven experience leading controls teams across multiple projects Strong technical background across: plc/hmi programming (siemens, rockwell, beckhoff) robotics (abb, fanuc, kawasaki) safety systems (pilz, siemens safety, rockwell) drives & motion systems (siemens, sew, bosch) vision systems (cognex, keyence) Experience delivering automation systems through full lifecycle (design build commission) Strong understanding of automation standards, compliance, and machinery safety Comfortable operating in a client-facing, technically accountable role Desirable Experience with structured standards (e.g. packml, transline, oem-specific frameworks) Exposure to regulated environments (e.g. gamp, 21 cfr part 11) Vendor certifications (siemens, rockwell, abb, etc.) degree-qualified in engineering (or equivalent experience)
Apr 01, 2026
Full time
Controls & Automation Lead Permanent, full-time Onsite working with travel to customer sites £60,000 salary We're supporting a well established engineering and automation business in the search for a Controls & Automation Lead to take ownership of complex, multi-disciplinary automation projects across a diverse customer base. This is a senior, delivery-focused role where you'll act as the technical authority for controls systems-driving design integrity, ensuring successful commissioning, and leading teams through full project lifecycles. The Role You'll be responsible for leading the design, validation, and commissioning of end-to-end controls solutions, spanning both hardware and software systems (plc, robotics, drives, safety, and vision). Operating across multiple projects simultaneously, you'll sit at the centre of engineering delivery-working closely with project managers, design teams, and installation teams to ensure systems are delivered right first time, on time, and to specification. This role combines hands-on technical leadership with project-level ownership, including specification definition, design approval, and customer-facing engagement. Key Responsibilities Own and define controls specifications, ensuring alignment to customer and regulatory requirements Lead design validation and system approval across plcs, hmIs, robotics, safety systems, drives, vision, and scada Oversee commissioning strategy, fat planning, and installation validation Act as the technical escalation point for controls across multiple concurrent projects Support rfq generation, technical reviews, and commercial/technical levelling Work closely with engineering and project leads to plan resource, milestones, and delivery strategy Drive change control processes for all controls-related activities Promote and introduce new technologies, tools, and best practice methodologies Support and mentor engineers, contributing to team capability development What We're Looking For 5+ years' experience in industrial automation / machine build environments Proven experience leading controls teams across multiple projects Strong technical background across: plc/hmi programming (siemens, rockwell, beckhoff) robotics (abb, fanuc, kawasaki) safety systems (pilz, siemens safety, rockwell) drives & motion systems (siemens, sew, bosch) vision systems (cognex, keyence) Experience delivering automation systems through full lifecycle (design build commission) Strong understanding of automation standards, compliance, and machinery safety Comfortable operating in a client-facing, technically accountable role Desirable Experience with structured standards (e.g. packml, transline, oem-specific frameworks) Exposure to regulated environments (e.g. gamp, 21 cfr part 11) Vendor certifications (siemens, rockwell, abb, etc.) degree-qualified in engineering (or equivalent experience)
Closing date: 31-03-2026 Customer Team Leader Location: 2 The Square , Axbridge, BS26 2AR Pay: £13.99 per hour Contract: 15-24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including afternoons, late evenings (10.15pm closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 01, 2026
Full time
Closing date: 31-03-2026 Customer Team Leader Location: 2 The Square , Axbridge, BS26 2AR Pay: £13.99 per hour Contract: 15-24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including afternoons, late evenings (10.15pm closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
An established organisation within the utilities sector is seeking an experienced Billing & Pricing Manager to join their team. This is a fantastic opportunity for a commercially minded professional with strong analytical capability to play a key role in shaping pricing strategy and revenue forecasting within a regulated environment. This position offers flexibility in working arrangements, depending on your location. The Role As Billing & Pricing Manager, you will take ownership of pricing structures, billing methodologies, and revenue analysis. You will work closely with senior stakeholders to support strategic decision-making, ensuring accurate forecasting and alignment with regulatory requirements. Key responsibilities include: Leading the annual review and calculation of customer charges, alongside continuous in-year analysis of consumption and usage data Managing a diverse range of charging models, including residential developments and commercial water supply Delivering detailed data analysis and financial modelling to support pricing and revenue decisions Evaluating policy options and presenting recommendations to senior leadership, including Directors Supporting regulatory submissions and working within a 5-year revenue and pricing framework Producing year-end reporting and ongoing forecasting to ensure financial accuracy Driving improvements in data processes and reporting tools (with scope to expand BI capabilities) About You We are looking for a candidate currently operating in a similar role, such as Billing Manager or Pricing Manager, within the utilities sector. You will bring: Proven experience in pricing, billing, or revenue management within a regulated utilities environment Strong analytical skills with the ability to interpret complex data sets and translate insights into business decisions Advanced Excel skills and experience in financial/data modelling Experience working within regulatory frameworks and long-term revenue planning cycles Confidence in presenting analysis and recommendations to senior stakeholders Qualifications Ideally fully qualified (ACCA / CIMA) Alternatively, a strong academic background in Economics, Data Science, or a related discipline will also be considered What's on Offer Flexible working arrangements Opportunity to influence strategic pricing decisions within a regulated industry A collaborative environment with strong senior stakeholder exposure Ongoing opportunities to improve and modernise data and reporting capabilities
Apr 01, 2026
Full time
An established organisation within the utilities sector is seeking an experienced Billing & Pricing Manager to join their team. This is a fantastic opportunity for a commercially minded professional with strong analytical capability to play a key role in shaping pricing strategy and revenue forecasting within a regulated environment. This position offers flexibility in working arrangements, depending on your location. The Role As Billing & Pricing Manager, you will take ownership of pricing structures, billing methodologies, and revenue analysis. You will work closely with senior stakeholders to support strategic decision-making, ensuring accurate forecasting and alignment with regulatory requirements. Key responsibilities include: Leading the annual review and calculation of customer charges, alongside continuous in-year analysis of consumption and usage data Managing a diverse range of charging models, including residential developments and commercial water supply Delivering detailed data analysis and financial modelling to support pricing and revenue decisions Evaluating policy options and presenting recommendations to senior leadership, including Directors Supporting regulatory submissions and working within a 5-year revenue and pricing framework Producing year-end reporting and ongoing forecasting to ensure financial accuracy Driving improvements in data processes and reporting tools (with scope to expand BI capabilities) About You We are looking for a candidate currently operating in a similar role, such as Billing Manager or Pricing Manager, within the utilities sector. You will bring: Proven experience in pricing, billing, or revenue management within a regulated utilities environment Strong analytical skills with the ability to interpret complex data sets and translate insights into business decisions Advanced Excel skills and experience in financial/data modelling Experience working within regulatory frameworks and long-term revenue planning cycles Confidence in presenting analysis and recommendations to senior stakeholders Qualifications Ideally fully qualified (ACCA / CIMA) Alternatively, a strong academic background in Economics, Data Science, or a related discipline will also be considered What's on Offer Flexible working arrangements Opportunity to influence strategic pricing decisions within a regulated industry A collaborative environment with strong senior stakeholder exposure Ongoing opportunities to improve and modernise data and reporting capabilities
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Café Manager to help our business to continue to grow and succeed. Whether you want a delicious hearty breakfast or freshly brewed coffee and a slice of cake, our Cafes are proud to serve hundreds of people on a daily basis. Our Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service. Reporting into the Store Manager, you will also: Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department Take a leadership role within the store Ensure resource is planned thoroughly No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well. As part of our total rewards package we offer: 15% uncapped Morrisons discount for you (both in store and online) 10% discount for a designated friend/family member 25 days holiday plus 8 statutory holidays pro rata Private Aviva Healthcare plan Annual bonus scheme GPhC fees paid Generous company pension contributions 4 x life assurance through our company pension scheme Enhanced maternity, paternity and adoption schemes Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers
Apr 01, 2026
Full time
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Café Manager to help our business to continue to grow and succeed. Whether you want a delicious hearty breakfast or freshly brewed coffee and a slice of cake, our Cafes are proud to serve hundreds of people on a daily basis. Our Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service. Reporting into the Store Manager, you will also: Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department Take a leadership role within the store Ensure resource is planned thoroughly No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well. As part of our total rewards package we offer: 15% uncapped Morrisons discount for you (both in store and online) 10% discount for a designated friend/family member 25 days holiday plus 8 statutory holidays pro rata Private Aviva Healthcare plan Annual bonus scheme GPhC fees paid Generous company pension contributions 4 x life assurance through our company pension scheme Enhanced maternity, paternity and adoption schemes Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers
Closing date: 31-03-2026 Customer Team Leader Location: 44 Newlands Park , Scarborough, YO12 6DJ Pay: £13.99 per hour Contract: 20 - 30 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (11pm closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 01, 2026
Full time
Closing date: 31-03-2026 Customer Team Leader Location: 44 Newlands Park , Scarborough, YO12 6DJ Pay: £13.99 per hour Contract: 20 - 30 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (11pm closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Retail Bureau Manager (Store Manager) Hours: 38hours p/w Location/s: The Lanes Shopping Centre, Carlisle CA3 8NT Responsible for: A small team of Retail Colleagues. Shift Pattern: Monday to Sunday, shifts based Lead the Way as a Retail Bureau Manager Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services, and driving performance? At eurochange, our Bureau Managers don t just manage branches they inspire, empower, and set the standard for delivering exceptional service. As a Bureau Manager, you ll be at the heart of our retail FX business, leading your team to success with outstanding leadership, commercial acumen, and a commitment to making every customer s experience seamless and memorable. From hitting sales targets and ensuring compliance to building a motivated, high-performing team, you ll play a key role in bringing our purpose to life. What you'll be doing on a day-to-day basis Own the performance of your branch, driving revenue and profitability through excellent customer service and strong sales strategies Inspire and coach your team to deliver personalised, engaging experiences for every customer Build lasting relationships with customers, understanding their travel needs and matching them with the right products Actively promote our full range of services to help customers make their travel money experience better, simpler, and more convenient Act as the first point of contact for customer queries and complaints, resolving them quickly and professionally Lead by example in delivering our eurochange sales framework and maintaining our high standards Ensure full compliance with AML, KYC, and company procedures, upholding our reputation for integrity and trust Conduct regular cash reconciliations and audits to manage risk and minimise losses Analyse branch KPIs and performance data to identify opportunities for improvement Train and mentor your team to grow their skills, confidence, and careers Manage operational excellence by keeping your branch organised, secure, and compliant with all regulations Collaborate with peers, Regional Managers, and Support Centre teams to share insights and drive success across the wider business Proactively seek opportunities to innovate and improve processes that enhance the customer experience. Our Leadership Behaviours As a Bureau Manager, you ll be expected to: Lead by example, embodying eurochange s values in every interaction Communicate clearly and confidently, ensuring your team knows what s expected and feels supported Empower your team to make decisions, solve problems, and take ownership of their performance Recognise and celebrate success, motivating your team to achieve and exceed their targets Demonstrate resilience and adaptability in a fast-paced retail environment Foster a positive, inclusive workplace where everyone feels valued and can thrive Give and receive feedback openly and constructively, always looking for ways to improve Stay commercially aware, understanding how your decisions impact the branch and the wider business The Stand-Out Qualities to Be Part of Proven experience leading teams in a retail, banking, or financial services environment A commercial mindset with a track record of meeting and exceeding sales targets Strong leadership skills with the ability to motivate, coach, and develop others Financial acumen, including managing budgets, cash handling, and risk controls Knowledge of AML, KYC, and financial compliance standards A passion for customer service and relationship building Excellent communication, problem-solving, and organisational skills Our Perks Are Out of This World! Colleague Rate on Travel Money 28 days holiday (inclusive of bank holidays) High Street Discounts Free 24/7 Virtual GP service for you and your family Cycle to Work Scheme Employee Wellbeing & Financial Support through Retail Trust Employee Assistance Programme because you matter! Wagestream access your earned wages when you need it Recognition Awards for outstanding service Additional holiday entitlement after 1 year Life Assurance and much more! Our Vision To be the UK s go-to travel money provider, adding value to every customer s journey. Our Purpose Foreign exchange but better, simpler & more convenient. We re the trusted inspirational experts. Our Values We Strive We Trust We re Aspirational We re Responsible We re Sincere
Apr 01, 2026
Full time
Retail Bureau Manager (Store Manager) Hours: 38hours p/w Location/s: The Lanes Shopping Centre, Carlisle CA3 8NT Responsible for: A small team of Retail Colleagues. Shift Pattern: Monday to Sunday, shifts based Lead the Way as a Retail Bureau Manager Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services, and driving performance? At eurochange, our Bureau Managers don t just manage branches they inspire, empower, and set the standard for delivering exceptional service. As a Bureau Manager, you ll be at the heart of our retail FX business, leading your team to success with outstanding leadership, commercial acumen, and a commitment to making every customer s experience seamless and memorable. From hitting sales targets and ensuring compliance to building a motivated, high-performing team, you ll play a key role in bringing our purpose to life. What you'll be doing on a day-to-day basis Own the performance of your branch, driving revenue and profitability through excellent customer service and strong sales strategies Inspire and coach your team to deliver personalised, engaging experiences for every customer Build lasting relationships with customers, understanding their travel needs and matching them with the right products Actively promote our full range of services to help customers make their travel money experience better, simpler, and more convenient Act as the first point of contact for customer queries and complaints, resolving them quickly and professionally Lead by example in delivering our eurochange sales framework and maintaining our high standards Ensure full compliance with AML, KYC, and company procedures, upholding our reputation for integrity and trust Conduct regular cash reconciliations and audits to manage risk and minimise losses Analyse branch KPIs and performance data to identify opportunities for improvement Train and mentor your team to grow their skills, confidence, and careers Manage operational excellence by keeping your branch organised, secure, and compliant with all regulations Collaborate with peers, Regional Managers, and Support Centre teams to share insights and drive success across the wider business Proactively seek opportunities to innovate and improve processes that enhance the customer experience. Our Leadership Behaviours As a Bureau Manager, you ll be expected to: Lead by example, embodying eurochange s values in every interaction Communicate clearly and confidently, ensuring your team knows what s expected and feels supported Empower your team to make decisions, solve problems, and take ownership of their performance Recognise and celebrate success, motivating your team to achieve and exceed their targets Demonstrate resilience and adaptability in a fast-paced retail environment Foster a positive, inclusive workplace where everyone feels valued and can thrive Give and receive feedback openly and constructively, always looking for ways to improve Stay commercially aware, understanding how your decisions impact the branch and the wider business The Stand-Out Qualities to Be Part of Proven experience leading teams in a retail, banking, or financial services environment A commercial mindset with a track record of meeting and exceeding sales targets Strong leadership skills with the ability to motivate, coach, and develop others Financial acumen, including managing budgets, cash handling, and risk controls Knowledge of AML, KYC, and financial compliance standards A passion for customer service and relationship building Excellent communication, problem-solving, and organisational skills Our Perks Are Out of This World! Colleague Rate on Travel Money 28 days holiday (inclusive of bank holidays) High Street Discounts Free 24/7 Virtual GP service for you and your family Cycle to Work Scheme Employee Wellbeing & Financial Support through Retail Trust Employee Assistance Programme because you matter! Wagestream access your earned wages when you need it Recognition Awards for outstanding service Additional holiday entitlement after 1 year Life Assurance and much more! Our Vision To be the UK s go-to travel money provider, adding value to every customer s journey. Our Purpose Foreign exchange but better, simpler & more convenient. We re the trusted inspirational experts. Our Values We Strive We Trust We re Aspirational We re Responsible We re Sincere
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role The Head of Business Sales is responsible for leading a sales development team responsible for booking meetings for the sales team. This role combines sales leadership with hands-on commercial execution, balancing revenue delivery with team development and operational excellence. You will oversee the execution of 8 SDR s initially, designing sales strategies, coaching and mentoring senior sales professionals, and collaborating with cross-functional leaders in Marketing, Product, Sales Research, and Customer Success to deliver exceptional client outcomes. Operating effectively within a matrix organization, you will leverage strong stakeholder management skills to align global and regional priorities, drive collaboration, and ensure consistent execution across functions and geographies. This is a visible role suited to a commercially astute, data-driven sales leader with deep experience in S, business development ideally in analytics, or information services and a proven ability to build trusted relationships at C-level. The team the Head will be responsible for will be solution selling using technology and AI to help drive successful outcomes. What you ll be doing Develop and execute GlobalData s business development sales strategy to achieve revenue, growth, and profitability targets. Lead, inspire, and coach a team of Enterprise and Senior Enterprise Sales Representatives, ensuring consistent performance, accountability, and professional growth. Drive executive engagement with C-suite decision makers, developing trust-based relationships that lead to strategic partnerships. Build a performance culture based on consultative, solution selling and measurable commercial outcomes. Foster cross-matrix collaboration between sales , product specialists, marketing, and customer success to deliver integrated client solutions. Partner closely with the Marketing and Strategy teams to align demand generation and account-based marketing programs to enterprise objectives. Provide executive oversight on key client engagements, supporting senior sales professionals in complex negotiations and C-suite discussions. Define and monitor KPIs across pipeline management, forecasting accuracy, and conversion metrics; ensure consistent use of CRM systems (Salesforce). Act as a bridge between commercial operations and product innovation translating client feedback into actionable insights for product development and strategic planning. Champion the use of digital and social selling techniques , encouraging data-driven prospecting, content-led engagement, and personal branding across the team. Represent GlobalData at industry events, executive roundtables, and client forums to strengthen market visibility and thought leadership. Collaborate with HR and Learning & Development to attract, onboard, and retain top enterprise sales talent. Work very closely with the account management team on handovers What we re looking for Experience leading business development teams. Minimum 3 years experience Demonstrated track record of exceeding revenue goals through consultative and strategic sales approaches Someone who can demonstrate a playbook for leading Enterprise sales teams Strong leadership skills with the ability to inspire, coach, and develop senior sales professionals. Experience operating within a global, matrixed organization, balancing global priorities with local execution. Commercially astute, analytical, and results-oriented, with strong strategic planning and forecasting capabilities. Expertise in social selling techniques, leveraging platforms such as LinkedIn and data-driven engagement tools. Exceptional communication, negotiation, and stakeholder management skills, with the ability to influence at C-suite level. Comfortable engaging in complex, multi-stakeholder deals and enterprise level contract negotiations. Proficiency with CRM tools (Salesforce, Gong ) and a data-driven approach to pipeline management and performance analysis. Willingness to travel internationally (up to %) for client meetings. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed)
Apr 01, 2026
Full time
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role The Head of Business Sales is responsible for leading a sales development team responsible for booking meetings for the sales team. This role combines sales leadership with hands-on commercial execution, balancing revenue delivery with team development and operational excellence. You will oversee the execution of 8 SDR s initially, designing sales strategies, coaching and mentoring senior sales professionals, and collaborating with cross-functional leaders in Marketing, Product, Sales Research, and Customer Success to deliver exceptional client outcomes. Operating effectively within a matrix organization, you will leverage strong stakeholder management skills to align global and regional priorities, drive collaboration, and ensure consistent execution across functions and geographies. This is a visible role suited to a commercially astute, data-driven sales leader with deep experience in S, business development ideally in analytics, or information services and a proven ability to build trusted relationships at C-level. The team the Head will be responsible for will be solution selling using technology and AI to help drive successful outcomes. What you ll be doing Develop and execute GlobalData s business development sales strategy to achieve revenue, growth, and profitability targets. Lead, inspire, and coach a team of Enterprise and Senior Enterprise Sales Representatives, ensuring consistent performance, accountability, and professional growth. Drive executive engagement with C-suite decision makers, developing trust-based relationships that lead to strategic partnerships. Build a performance culture based on consultative, solution selling and measurable commercial outcomes. Foster cross-matrix collaboration between sales , product specialists, marketing, and customer success to deliver integrated client solutions. Partner closely with the Marketing and Strategy teams to align demand generation and account-based marketing programs to enterprise objectives. Provide executive oversight on key client engagements, supporting senior sales professionals in complex negotiations and C-suite discussions. Define and monitor KPIs across pipeline management, forecasting accuracy, and conversion metrics; ensure consistent use of CRM systems (Salesforce). Act as a bridge between commercial operations and product innovation translating client feedback into actionable insights for product development and strategic planning. Champion the use of digital and social selling techniques , encouraging data-driven prospecting, content-led engagement, and personal branding across the team. Represent GlobalData at industry events, executive roundtables, and client forums to strengthen market visibility and thought leadership. Collaborate with HR and Learning & Development to attract, onboard, and retain top enterprise sales talent. Work very closely with the account management team on handovers What we re looking for Experience leading business development teams. Minimum 3 years experience Demonstrated track record of exceeding revenue goals through consultative and strategic sales approaches Someone who can demonstrate a playbook for leading Enterprise sales teams Strong leadership skills with the ability to inspire, coach, and develop senior sales professionals. Experience operating within a global, matrixed organization, balancing global priorities with local execution. Commercially astute, analytical, and results-oriented, with strong strategic planning and forecasting capabilities. Expertise in social selling techniques, leveraging platforms such as LinkedIn and data-driven engagement tools. Exceptional communication, negotiation, and stakeholder management skills, with the ability to influence at C-suite level. Comfortable engaging in complex, multi-stakeholder deals and enterprise level contract negotiations. Proficiency with CRM tools (Salesforce, Gong ) and a data-driven approach to pipeline management and performance analysis. Willingness to travel internationally (up to %) for client meetings. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed)
Role Purpose The Interim HR Operations Manager will provide senior-level operational leadership across the HR Operations service, with a particular focus on stabilising, developing and embedding the Reward function during a period of organisational transition. The role will ensure high-quality delivery of core HR operational services, lead continuous improvement activity, and strengthen service-wide processes, systems and governance. The post-holder will manage and develop the Pay & Reward team, oversee establishment-management processes, and work collaboratively across HR to support effective, consistent, and efficient people management practices. This interim role is critical in supporting organisational readiness for the Total Pay & Reward Programme, ensuring interdependencies are managed and that BAU service quality is maintained. Key Results Areas & Accountabilities 1. HR Operations Leadership (Service-Wide) Provide senior-level operational support across HR Operations, contributing to the delivery of a cohesive, customer-focused HR service. Lead service-wide improvement activity, identifying opportunities to streamline processes, reduce silos, and build consistency in ways of working. Provide expertise in HR operations process redesign, working with colleagues across the organisation to simplify workflows and improve digital enablement. Support the Head of HR Operations with operational oversight, risk identification, service prioritisation, and management of cross-cutting issues. 2. Reward, Recognition & Establishment Management Lead the Pay & Reward team to deliver an effective, professional and responsive reward service. Oversee a robust job evaluation process ensuring fairness, consistency and compliance with Council policy. Maintain up-to-date approaches to reward, benefits and recognition, keeping strategies under review to support attraction and retention. Manage the day-to-day delivery, communication and marketing of staff benefit schemes. Oversee the establishment control framework in partnership with HR and Finance colleagues, ensuring high-quality data, governance and reporting. Lead the allowance request and approval processes, ensuring transparency, risk monitoring and appropriate escalation where needed. Commission or procure external reward or benchmarking support when required, ensuring compliance with procurement and corporate policies. If you are interested in this role please send your updated CV in the first instance.
Apr 01, 2026
Seasonal
Role Purpose The Interim HR Operations Manager will provide senior-level operational leadership across the HR Operations service, with a particular focus on stabilising, developing and embedding the Reward function during a period of organisational transition. The role will ensure high-quality delivery of core HR operational services, lead continuous improvement activity, and strengthen service-wide processes, systems and governance. The post-holder will manage and develop the Pay & Reward team, oversee establishment-management processes, and work collaboratively across HR to support effective, consistent, and efficient people management practices. This interim role is critical in supporting organisational readiness for the Total Pay & Reward Programme, ensuring interdependencies are managed and that BAU service quality is maintained. Key Results Areas & Accountabilities 1. HR Operations Leadership (Service-Wide) Provide senior-level operational support across HR Operations, contributing to the delivery of a cohesive, customer-focused HR service. Lead service-wide improvement activity, identifying opportunities to streamline processes, reduce silos, and build consistency in ways of working. Provide expertise in HR operations process redesign, working with colleagues across the organisation to simplify workflows and improve digital enablement. Support the Head of HR Operations with operational oversight, risk identification, service prioritisation, and management of cross-cutting issues. 2. Reward, Recognition & Establishment Management Lead the Pay & Reward team to deliver an effective, professional and responsive reward service. Oversee a robust job evaluation process ensuring fairness, consistency and compliance with Council policy. Maintain up-to-date approaches to reward, benefits and recognition, keeping strategies under review to support attraction and retention. Manage the day-to-day delivery, communication and marketing of staff benefit schemes. Oversee the establishment control framework in partnership with HR and Finance colleagues, ensuring high-quality data, governance and reporting. Lead the allowance request and approval processes, ensuring transparency, risk monitoring and appropriate escalation where needed. Commission or procure external reward or benchmarking support when required, ensuring compliance with procurement and corporate policies. If you are interested in this role please send your updated CV in the first instance.
Job Advert: Technology Governance Manager - £60,000 + Benefits Location: Warwick / Hybrid 2days p/w We are looking for an experienced Technology Governance Manager to lead and mature the governance, risk, and compliance framework across our Technology function. This role plays a critical part in ensuring that technology change, cybersecurity, and risk management are delivered effectively, enabling robust service delivery and supporting business performance. You will be responsible for defining and operating governance processes that are practical, value adding, and aligned with key regulatory and accreditation standards including ISO 27001 and Cyber Essentials Plus. This role requires a proactive, structured individual who can engage stakeholders, simplify complex governance requirements, and embed a strong culture of secure, risk aware decision making across the function. Key Responsibilities Technology Governance & Controls Develop, maintain, and continuously improve the technology governance framework. Embed a culture of secure by design and risk aware decision making. Own and maintain Technology policies, standards, and procedures, ensuring compliance with ISO 27001, CE+ and other regulatory requirements. Provide guidance and practical support on policy interpretation and governance matters. Lead governance input for customer bids, ensuring the strongest possible position. Own and maintain the Technology Disaster Recovery plan and ensure regular reviews and testing. Streamline governance processes to reduce unnecessary burden while maintaining compliance. Technology Risk Management Manage and maintain the Technology Risk Register. Identify, assess, and prioritise risks across systems, suppliers, and services. Track mitigation actions and provide clear reporting to senior leadership on the risk posture. Change Governance Manage and oversee technology change processes across service, infrastructure, and solutions. Ensure effective risk based assessment of changes, balancing delivery velocity and risk control. Cyber & Information Security Work closely with the Information Security Manager / Data Protection Officer to align technology and security policies. Ensure operational controls support ISO 27001, CE+ and broader security requirements. Promote best practice in access control, monitoring, configuration and data protection. Audit & Compliance Coordinate internal and external audits and certification activities. Provide structured compliance reporting for internal and external stakeholders including shareholders, insurers and customers. Monitor and assess vendor performance relating to technology risk and security. About You We are seeking someone with strong expertise in technology governance, risk, and cybersecurity alongside excellent communication and stakeholder management skills. You will be confident working independently, influencing decision making, and driving continuous improvement. Essential Experience & Skills Strong communication and stakeholder management ability. CISSP or CISSM qualification. Significant experience with ISO 27001; ITIL v3 desirable. Demonstrable experience in security best practice and risk management. Strong project and change management capability. Experience working within enterprise IT environments (healthcare/private medical desirable). Ability to identify service improvements and drive operational excellence. Desirable Experience managing staff. Experience working with IT infrastructure teams. Our Values You will be expected to champion and model our organisational values: Collaboration working in partnership and valuing expertise. Excellence uncompromising focus on quality, compassion, dignity and respect. Learning continuous improvement and development. Efficiency using resources intelligently to improve patient outcomes. What We Offer The opportunity to shape and influence an evolving governance landscape. A collaborative environment focused on improvement and quality. Professional development aligned to industry-recognised standards.
Apr 01, 2026
Full time
Job Advert: Technology Governance Manager - £60,000 + Benefits Location: Warwick / Hybrid 2days p/w We are looking for an experienced Technology Governance Manager to lead and mature the governance, risk, and compliance framework across our Technology function. This role plays a critical part in ensuring that technology change, cybersecurity, and risk management are delivered effectively, enabling robust service delivery and supporting business performance. You will be responsible for defining and operating governance processes that are practical, value adding, and aligned with key regulatory and accreditation standards including ISO 27001 and Cyber Essentials Plus. This role requires a proactive, structured individual who can engage stakeholders, simplify complex governance requirements, and embed a strong culture of secure, risk aware decision making across the function. Key Responsibilities Technology Governance & Controls Develop, maintain, and continuously improve the technology governance framework. Embed a culture of secure by design and risk aware decision making. Own and maintain Technology policies, standards, and procedures, ensuring compliance with ISO 27001, CE+ and other regulatory requirements. Provide guidance and practical support on policy interpretation and governance matters. Lead governance input for customer bids, ensuring the strongest possible position. Own and maintain the Technology Disaster Recovery plan and ensure regular reviews and testing. Streamline governance processes to reduce unnecessary burden while maintaining compliance. Technology Risk Management Manage and maintain the Technology Risk Register. Identify, assess, and prioritise risks across systems, suppliers, and services. Track mitigation actions and provide clear reporting to senior leadership on the risk posture. Change Governance Manage and oversee technology change processes across service, infrastructure, and solutions. Ensure effective risk based assessment of changes, balancing delivery velocity and risk control. Cyber & Information Security Work closely with the Information Security Manager / Data Protection Officer to align technology and security policies. Ensure operational controls support ISO 27001, CE+ and broader security requirements. Promote best practice in access control, monitoring, configuration and data protection. Audit & Compliance Coordinate internal and external audits and certification activities. Provide structured compliance reporting for internal and external stakeholders including shareholders, insurers and customers. Monitor and assess vendor performance relating to technology risk and security. About You We are seeking someone with strong expertise in technology governance, risk, and cybersecurity alongside excellent communication and stakeholder management skills. You will be confident working independently, influencing decision making, and driving continuous improvement. Essential Experience & Skills Strong communication and stakeholder management ability. CISSP or CISSM qualification. Significant experience with ISO 27001; ITIL v3 desirable. Demonstrable experience in security best practice and risk management. Strong project and change management capability. Experience working within enterprise IT environments (healthcare/private medical desirable). Ability to identify service improvements and drive operational excellence. Desirable Experience managing staff. Experience working with IT infrastructure teams. Our Values You will be expected to champion and model our organisational values: Collaboration working in partnership and valuing expertise. Excellence uncompromising focus on quality, compassion, dignity and respect. Learning continuous improvement and development. Efficiency using resources intelligently to improve patient outcomes. What We Offer The opportunity to shape and influence an evolving governance landscape. A collaborative environment focused on improvement and quality. Professional development aligned to industry-recognised standards.
Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support. Troubleshoot, diagnose, and resolve hardware and software issues with professionalism and efficiency. Deliver outstanding customer service, ensuring all issues are resolved promptly and effectively. Redirect unresolved issues to next-level support when necessary, ensuring seamless service continuity. Manage support tickets diligently, driving problems to resolution and ensuring appropriate follow-up. Produce technical documentation covering installations, configurations, and troubleshooting processes. Provide Management Information (MI) to track performance and support compliance requirements. What You Will Bring: Previous experience in an IT customer service environment, demonstrating strong leadership capabilities. A solid understanding of Microsoft Windows, Outlook, and Office applications. Good knowledge of desktops, laptops, printers, and peripheral devices. Understanding of networking concepts including patching and switches. Awareness of IT security principles such as antivirus software, firewalls, and patch management. Strong accuracy and attention to detail, coupled with a solutions-focused approach to problem-solving. What You Can Expect From Us: A minimum of 25 days of holiday, plus Bank Holidays, a Birthday Holiday, a Celebration Day, and a Moving House Day. A competitive pension scheme with up to a 10% employer contribution. A comprehensive benefits package designed to support your well-being and work-life balance. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 01, 2026
Full time
Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support. Troubleshoot, diagnose, and resolve hardware and software issues with professionalism and efficiency. Deliver outstanding customer service, ensuring all issues are resolved promptly and effectively. Redirect unresolved issues to next-level support when necessary, ensuring seamless service continuity. Manage support tickets diligently, driving problems to resolution and ensuring appropriate follow-up. Produce technical documentation covering installations, configurations, and troubleshooting processes. Provide Management Information (MI) to track performance and support compliance requirements. What You Will Bring: Previous experience in an IT customer service environment, demonstrating strong leadership capabilities. A solid understanding of Microsoft Windows, Outlook, and Office applications. Good knowledge of desktops, laptops, printers, and peripheral devices. Understanding of networking concepts including patching and switches. Awareness of IT security principles such as antivirus software, firewalls, and patch management. Strong accuracy and attention to detail, coupled with a solutions-focused approach to problem-solving. What You Can Expect From Us: A minimum of 25 days of holiday, plus Bank Holidays, a Birthday Holiday, a Celebration Day, and a Moving House Day. A competitive pension scheme with up to a 10% employer contribution. A comprehensive benefits package designed to support your well-being and work-life balance. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Overview My client is seeking a proactive and detail-oriented Sales Coordinator to support their sales operations and ensure smooth project delivery. Working closely with senior leadership and the wider team, you'll manage the full sales cycle, from initial enquiry and sourcing to order fulfilment and invoicing. Benefits 20 days holiday + Bank holiday Company pension Working is a positive environment Key Responsibilities Source products and gather cost information Prepare accurate client quotations and calculate mark-ups Raise purchase orders and manage order processing Coordinate with suppliers and couriers to ensure timely delivery Provide day-to-day support to the Sales and Production teams Deliver excellent customer service and build strong client relationships Communicate effectively to understand and meet client needs Ensure all orders are processed accurately and efficiently Essential Skills & Attributes Experience in sales coordination or a client-facing role Excellent organisational skills and attention to detail Confident working with numbers and data Strong communication and interpersonal abilities Reliable, friendly, and self-motivated Able to prioritise and manage multiple tasks Proficient in Microsoft Office (Excel, Outlook, Word) If you're organised, people-focused, and thrive in a fast-paced environment, apply for this amazing opportunity!
Apr 01, 2026
Full time
Overview My client is seeking a proactive and detail-oriented Sales Coordinator to support their sales operations and ensure smooth project delivery. Working closely with senior leadership and the wider team, you'll manage the full sales cycle, from initial enquiry and sourcing to order fulfilment and invoicing. Benefits 20 days holiday + Bank holiday Company pension Working is a positive environment Key Responsibilities Source products and gather cost information Prepare accurate client quotations and calculate mark-ups Raise purchase orders and manage order processing Coordinate with suppliers and couriers to ensure timely delivery Provide day-to-day support to the Sales and Production teams Deliver excellent customer service and build strong client relationships Communicate effectively to understand and meet client needs Ensure all orders are processed accurately and efficiently Essential Skills & Attributes Experience in sales coordination or a client-facing role Excellent organisational skills and attention to detail Confident working with numbers and data Strong communication and interpersonal abilities Reliable, friendly, and self-motivated Able to prioritise and manage multiple tasks Proficient in Microsoft Office (Excel, Outlook, Word) If you're organised, people-focused, and thrive in a fast-paced environment, apply for this amazing opportunity!
Service Manager FSCP Team Lambeth Hybrid Working (2 days in office required) £401.97 per day To lead one of the following areas of multi-agency Childrens Social Care: Integrated Referral Hub Child Assessment Team service Family Support and Child Protection Service (x2) Children with Disabilities Children Looked After 16+ Independence Fostering and Permanency Quality Assurance (IROs and CP chairs) Leading the day to day operational business of the teams in the service area promoting the best interests of children in accordance with the statutory framework ensuring a prompt and efficient response to all contacts and referrals and thedelivery of good outcomes for children young people and families, Through management of staff and resources ensure that services are delivered in accordance with the Government policy, (keeping up to date with new proposals and initiatives) legislation, council polices and departmental procedures and that these are customer-focused and of the highest possible quality Provide leadership to frontline staff in delivering and implementing any future changes in policies, procedure or other developments. To support the Director and Assistant Directors by advising on strategy, policy and future direction of the service, ensuring effective feedback and translation into service delivery. Keep senior management informed of any issues or shortfalls in service providing suitable action plans to address these matters. To have lead responsibility for meeting the performance targets of the service area and to report these to managers and staff as required To manage budgets and expenditure so as to ensure that resources are optimised. In line with eligibility criteria and priority levels as prescribed in assessment and care management policies and procedures, financial regulations, ensuring value for money. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Apr 01, 2026
Contractor
Service Manager FSCP Team Lambeth Hybrid Working (2 days in office required) £401.97 per day To lead one of the following areas of multi-agency Childrens Social Care: Integrated Referral Hub Child Assessment Team service Family Support and Child Protection Service (x2) Children with Disabilities Children Looked After 16+ Independence Fostering and Permanency Quality Assurance (IROs and CP chairs) Leading the day to day operational business of the teams in the service area promoting the best interests of children in accordance with the statutory framework ensuring a prompt and efficient response to all contacts and referrals and thedelivery of good outcomes for children young people and families, Through management of staff and resources ensure that services are delivered in accordance with the Government policy, (keeping up to date with new proposals and initiatives) legislation, council polices and departmental procedures and that these are customer-focused and of the highest possible quality Provide leadership to frontline staff in delivering and implementing any future changes in policies, procedure or other developments. To support the Director and Assistant Directors by advising on strategy, policy and future direction of the service, ensuring effective feedback and translation into service delivery. Keep senior management informed of any issues or shortfalls in service providing suitable action plans to address these matters. To have lead responsibility for meeting the performance targets of the service area and to report these to managers and staff as required To manage budgets and expenditure so as to ensure that resources are optimised. In line with eligibility criteria and priority levels as prescribed in assessment and care management policies and procedures, financial regulations, ensuring value for money. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
BI Reporting Analyst - SQL - Tableau - Qliksense - statistical Analysis - Contract - London - Hybrid Location: London, Victoria Pay Rate: 280 per day Inside IR35 Duration: 12 Months Working situation: 3 days per week in the office My client who are leaders in their field are looking for a BI Reporting Analyst to join them on an initial 12 month contract. Key Responsibilities: Dashboard Development: Design and build interactive and Customer Success dashboards to report on retention and revenue generating activities activities. Develop and maintain robust and scalable ETL processes to support dashboard creation and data integration. Utilize SQL and Python to query databases, perform data manipulation, and automate analysis processes. Experimentation: Support experimentation efforts of our Growth & Retention organization by analysing and reporting on A/B testing results. Provide historical data for key metrics to help establish baseline performance and experiment targets. Collaboration: Work closely with Customer Success, Sales, and Marketing teams to understand reporting needs and refine dashboard functionalities. Present findings and insights to business stakeholders and executives in a clear and concise manner Key Skills/Experience: Technical Skills: High proficiency in SQL. Proven experience in building dashboards in Tableau and Qliksense (or similar reporting tools). Familiarity with ETL tools and processes. Experience with A/B testing methodologies and analysis. Industry Experience: 3+ years of relevant experience working with call center data, including understanding of metrics and KPIs relevant to call center operations. 3+ years of relevant experience working with web data and understanding of digital support tools and KPIs. Professional Requirements: A track record of delivering easy-to-use dashboards for business stakeholders and executives. Strong problem-solving skills and the ability to work independently. Excellent communication skills for presenting analysis and insights to non-technical stakeholders. Ability to manage time effectively and prioritize tasks to meet project deadlines. Knowledge of statistical analysis and predictive modeling. Experience working in a fast-paced, dynamic environment.
Apr 01, 2026
Contractor
BI Reporting Analyst - SQL - Tableau - Qliksense - statistical Analysis - Contract - London - Hybrid Location: London, Victoria Pay Rate: 280 per day Inside IR35 Duration: 12 Months Working situation: 3 days per week in the office My client who are leaders in their field are looking for a BI Reporting Analyst to join them on an initial 12 month contract. Key Responsibilities: Dashboard Development: Design and build interactive and Customer Success dashboards to report on retention and revenue generating activities activities. Develop and maintain robust and scalable ETL processes to support dashboard creation and data integration. Utilize SQL and Python to query databases, perform data manipulation, and automate analysis processes. Experimentation: Support experimentation efforts of our Growth & Retention organization by analysing and reporting on A/B testing results. Provide historical data for key metrics to help establish baseline performance and experiment targets. Collaboration: Work closely with Customer Success, Sales, and Marketing teams to understand reporting needs and refine dashboard functionalities. Present findings and insights to business stakeholders and executives in a clear and concise manner Key Skills/Experience: Technical Skills: High proficiency in SQL. Proven experience in building dashboards in Tableau and Qliksense (or similar reporting tools). Familiarity with ETL tools and processes. Experience with A/B testing methodologies and analysis. Industry Experience: 3+ years of relevant experience working with call center data, including understanding of metrics and KPIs relevant to call center operations. 3+ years of relevant experience working with web data and understanding of digital support tools and KPIs. Professional Requirements: A track record of delivering easy-to-use dashboards for business stakeholders and executives. Strong problem-solving skills and the ability to work independently. Excellent communication skills for presenting analysis and insights to non-technical stakeholders. Ability to manage time effectively and prioritize tasks to meet project deadlines. Knowledge of statistical analysis and predictive modeling. Experience working in a fast-paced, dynamic environment.
Mechanical Fitter salary 15.96 per hour or 30,707 annually + regular over time at 1.5 or x 2, Keynsham, BS31, 33 days holiday, pension, sick pay, parking, Monday to Friday 37 hour week, flexible start and finish times, Permanent role. An opportunity to join an established, friendly and stable manufacturing company in Keynsham as a mechanical fitter, working in an mechanical assembley and build environment environment reporting to the mechanical team leader. The mechanical assembler role involves Build & install of mechanical sub assemblies in accordance with supplied engineering drawings and specification sheets. Complete work in a timely manner and to meet the machine build time line. Bench fitting work Build of mechanical sub assemblies Set-up & alignment of machine frames and tooling Set-up machines to specified tolerances and capability Functional testing and fault finding Use of conventional hand and machine tools, any basic machining skills are useful Opportunities to support visits to customers to commission & test and set up machines The mechanical fitter position requirements Ideally from a mechanical fitting or assembly background any knowledge of the packaging industry would be of interest Would suit a candidate with attention to detail, some basic computer literacy is required Able to read engineering drawings and follow specification sheets A mechanical apprenticeship or technical training to City & Guilds or NVQ qualification or equivalent level is ideal but candidates who have experience through a time served route would also be of interest The mechanical fitter or mechanical assembler, role is working with an established and friendly production engineering company on the outskirts of Bristol in Keynsham where you will get full product training and be an integral part of the team with the oppportunity to develop new skills and long term potential to travel to customer sites. Benefits Job title: mechanical fitter Salary: 15.96 per hour or 30,707 annually + regular over time at 1.5 or x 2 Benefits: 33 days holiday, pension, sick pay, parking Hours: Monday to Friday 37 hour week, flexible start and finish times Location: Keynsham, BS31 Duration: Permanent Please apply for this role through the job board or apply direct to (url removed) or for further information, please call Adam on (phone number removed). Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Apr 01, 2026
Full time
Mechanical Fitter salary 15.96 per hour or 30,707 annually + regular over time at 1.5 or x 2, Keynsham, BS31, 33 days holiday, pension, sick pay, parking, Monday to Friday 37 hour week, flexible start and finish times, Permanent role. An opportunity to join an established, friendly and stable manufacturing company in Keynsham as a mechanical fitter, working in an mechanical assembley and build environment environment reporting to the mechanical team leader. The mechanical assembler role involves Build & install of mechanical sub assemblies in accordance with supplied engineering drawings and specification sheets. Complete work in a timely manner and to meet the machine build time line. Bench fitting work Build of mechanical sub assemblies Set-up & alignment of machine frames and tooling Set-up machines to specified tolerances and capability Functional testing and fault finding Use of conventional hand and machine tools, any basic machining skills are useful Opportunities to support visits to customers to commission & test and set up machines The mechanical fitter position requirements Ideally from a mechanical fitting or assembly background any knowledge of the packaging industry would be of interest Would suit a candidate with attention to detail, some basic computer literacy is required Able to read engineering drawings and follow specification sheets A mechanical apprenticeship or technical training to City & Guilds or NVQ qualification or equivalent level is ideal but candidates who have experience through a time served route would also be of interest The mechanical fitter or mechanical assembler, role is working with an established and friendly production engineering company on the outskirts of Bristol in Keynsham where you will get full product training and be an integral part of the team with the oppportunity to develop new skills and long term potential to travel to customer sites. Benefits Job title: mechanical fitter Salary: 15.96 per hour or 30,707 annually + regular over time at 1.5 or x 2 Benefits: 33 days holiday, pension, sick pay, parking Hours: Monday to Friday 37 hour week, flexible start and finish times Location: Keynsham, BS31 Duration: Permanent Please apply for this role through the job board or apply direct to (url removed) or for further information, please call Adam on (phone number removed). Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Deputy Phlebotomy Manager Working across sites at Pathology First, Basildon, Essex, SS14 3BY and Southend Hospital, Westcliff-on-Sea, SS0 0RY Hours; 7:00am-3:00pm mainly but can vary. We are seeking a Deputy Phlebotomy Manager on a 6-month fixed-term basis to support a safe, efficient, and patient-focused phlebotomy service . You will work closely with the Department Manager to oversee day-to-day operations, staff supervision, and service improvements . This is a great opportunity to develop your leadership skills , help the service meet demand, support diagnostic pathways , and deliver an excellent patient experience . The Deputy Phlebotomy Manager supports the delivery of a safe, efficient, and patient-focused phlebotomy service, working closely with the Department Manager to ensure high standards of care and operational performance. This role plays a key part in the day-to-day coordination of services, staff supervision, and continuous service improvement. By supporting leadership, driving improvements, and ensuring service continuity, the postholder plays a crucial role in helping the organisation meet demand, support diagnostic pathways, and deliver a positive patient journey. This role strengthens the resilience and efficiency of the service, making it a key contributor to overall organisational performance. Responsibilities The post holder will be responsible for, but not limited to: Supporting the Phlebotomy Manager in overseeing daily operations and service delivery Supervise and coordinate the phlebotomy team Oversee daily staffing and department rota management ensuring appropriate staffing and skill mix Act as the lead in the absence of the Phlebotomy Manager Ensure adherence to clinical governance, infection prevention, and health & safety standards Monitor service performance and patient experience Assist in implementing policies, procedures, and quality improvement initiatives Support recruitment and ongoing development of staff Qualifications Essential Skills and Experience Level 6 Qualification or equivalent experience gained in a Supervisory role Computer literate with a good working knowledge of office applications Substantial experience in a healthcare setting Proven experience of people management Ability to prioritise the demands of a changing workload Demonstrate good verbal and written communication skills Highly visible, compassionate leader with strong values that align with those of Synlab Ability to work accurately under pressure, manage time and prioritise workload Ability to work on own initiative as well as under the direction of the Phlebotomy Manager Ability to apply knowledge to workload and demonstrate analytical skills Experience of KPI monitoring and performance related workflow skills and tools Full UK driving licence and access to a motor vehicle for business use A positive role model who inspires, motivates and empowers others Desirable Management/Leadership qualification or equivalent experience Certified Phlebotomist training Effective time management skills Basic CPR and First Aid Certification Understand medical terminology, medical and scientific awareness NHS work experience Experience of working within a multi-disciplinary team HR recruitment and staff selection skills Performing Appraisals and Probations Ability to progress change management Project management experience Working knowledge of QPulse or similar Quality Management system About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers, and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is reflected in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions.
Apr 01, 2026
Contractor
Deputy Phlebotomy Manager Working across sites at Pathology First, Basildon, Essex, SS14 3BY and Southend Hospital, Westcliff-on-Sea, SS0 0RY Hours; 7:00am-3:00pm mainly but can vary. We are seeking a Deputy Phlebotomy Manager on a 6-month fixed-term basis to support a safe, efficient, and patient-focused phlebotomy service . You will work closely with the Department Manager to oversee day-to-day operations, staff supervision, and service improvements . This is a great opportunity to develop your leadership skills , help the service meet demand, support diagnostic pathways , and deliver an excellent patient experience . The Deputy Phlebotomy Manager supports the delivery of a safe, efficient, and patient-focused phlebotomy service, working closely with the Department Manager to ensure high standards of care and operational performance. This role plays a key part in the day-to-day coordination of services, staff supervision, and continuous service improvement. By supporting leadership, driving improvements, and ensuring service continuity, the postholder plays a crucial role in helping the organisation meet demand, support diagnostic pathways, and deliver a positive patient journey. This role strengthens the resilience and efficiency of the service, making it a key contributor to overall organisational performance. Responsibilities The post holder will be responsible for, but not limited to: Supporting the Phlebotomy Manager in overseeing daily operations and service delivery Supervise and coordinate the phlebotomy team Oversee daily staffing and department rota management ensuring appropriate staffing and skill mix Act as the lead in the absence of the Phlebotomy Manager Ensure adherence to clinical governance, infection prevention, and health & safety standards Monitor service performance and patient experience Assist in implementing policies, procedures, and quality improvement initiatives Support recruitment and ongoing development of staff Qualifications Essential Skills and Experience Level 6 Qualification or equivalent experience gained in a Supervisory role Computer literate with a good working knowledge of office applications Substantial experience in a healthcare setting Proven experience of people management Ability to prioritise the demands of a changing workload Demonstrate good verbal and written communication skills Highly visible, compassionate leader with strong values that align with those of Synlab Ability to work accurately under pressure, manage time and prioritise workload Ability to work on own initiative as well as under the direction of the Phlebotomy Manager Ability to apply knowledge to workload and demonstrate analytical skills Experience of KPI monitoring and performance related workflow skills and tools Full UK driving licence and access to a motor vehicle for business use A positive role model who inspires, motivates and empowers others Desirable Management/Leadership qualification or equivalent experience Certified Phlebotomist training Effective time management skills Basic CPR and First Aid Certification Understand medical terminology, medical and scientific awareness NHS work experience Experience of working within a multi-disciplinary team HR recruitment and staff selection skills Performing Appraisals and Probations Ability to progress change management Project management experience Working knowledge of QPulse or similar Quality Management system About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers, and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is reflected in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions.
Michael Page Procurement & Supply Chain
Stockport, Cheshire
Continuous Improvement Manager role based in Stockport. Working for w well established, market leading manufacturing company. Client Details Our client is a well established, growing manufacturing company who are a market leader in their field. Description Lead change initiatives across all areas of the business by identifying, quantifying, and managing projects from operations, manufacturing, supply chain, and support functions. Develop the Continuous Improvement (CI) strategy and deploy lean tools and techniques to meet business requirements, focusing on process improvements in Safety, quality, cost, service, and inventory management whilst growing the people within. Implement best practice lean tools and techniques within the business, including Kaizen / Lean Six Sigma, by coaching and training managers, supervisors, and staff; lead Kaizen and 5S events to ensure methodologies align with the business and customer demands. Achieve annualized project savings as outlined in the business strategy/growth plans; coordinate project activities during profit planning and support the Operations team with project management and departmental goals. Continuously enhance project management techniques and coach others in their use, ensuring clear management and timely closure of projects, with accurate plans and concise, high-quality status presentations. Support and reduce business issues through root cause analysis and corrective action plans for all areas of the business. Engage the entire organization to promote Lean/CI benefits and foster a culture of continuous improvement as a core business ethos. Maintain a flexible approach to CI, adapting to the changing needs of the business to achieve goals and objectives inline with the full business strategy agreed at senior level. Demonstrate proficiency in process improvement tools such as Value Stream Mapping (VSM), Standard Work, and 5S; coordinate self-assessments and implement action plans to address gaps. Develop and advance tools and methodologies as appropriate to meet business requirements. Deliver projects and plans that achieve annualized savings, increase OEE as defined by business objectives Lead, train, and coach others in lean tools and techniques, building expertise throughout the business and fostering a culture of continuous improvement to meet all business KPIs. Own and manage the Kaizen calendar, ensuring deployment and support of activities throughout the business. Support Value Analysis/Value Engineering (VAVE) events and activities to achieve targeted cost reductions where appropriate. Profile You will be a proven process / continuous improvement manager within a manufacturing environment. You may have come from a production, operations or quality background within manufacturing originally but will now be an established continuous improvement manager Relevant proven experience and or six sigma trained (demonstrated) Demonstrated experience within a manufacturing/warehouse and or engineering environment Motivated to deliver/achieve with a engaging approach and take people with them on the journey Ability to work with all levels of the business and set clear pathways vs strategy Demonstrates a collaborative approach Experience in working with and training cross-functional groups IT literate - proficient in SAP use of SharePoint and able to bring new ideas technology into the business Job Offer £60,000 to £70,000 plus bonus and benefits
Apr 01, 2026
Full time
Continuous Improvement Manager role based in Stockport. Working for w well established, market leading manufacturing company. Client Details Our client is a well established, growing manufacturing company who are a market leader in their field. Description Lead change initiatives across all areas of the business by identifying, quantifying, and managing projects from operations, manufacturing, supply chain, and support functions. Develop the Continuous Improvement (CI) strategy and deploy lean tools and techniques to meet business requirements, focusing on process improvements in Safety, quality, cost, service, and inventory management whilst growing the people within. Implement best practice lean tools and techniques within the business, including Kaizen / Lean Six Sigma, by coaching and training managers, supervisors, and staff; lead Kaizen and 5S events to ensure methodologies align with the business and customer demands. Achieve annualized project savings as outlined in the business strategy/growth plans; coordinate project activities during profit planning and support the Operations team with project management and departmental goals. Continuously enhance project management techniques and coach others in their use, ensuring clear management and timely closure of projects, with accurate plans and concise, high-quality status presentations. Support and reduce business issues through root cause analysis and corrective action plans for all areas of the business. Engage the entire organization to promote Lean/CI benefits and foster a culture of continuous improvement as a core business ethos. Maintain a flexible approach to CI, adapting to the changing needs of the business to achieve goals and objectives inline with the full business strategy agreed at senior level. Demonstrate proficiency in process improvement tools such as Value Stream Mapping (VSM), Standard Work, and 5S; coordinate self-assessments and implement action plans to address gaps. Develop and advance tools and methodologies as appropriate to meet business requirements. Deliver projects and plans that achieve annualized savings, increase OEE as defined by business objectives Lead, train, and coach others in lean tools and techniques, building expertise throughout the business and fostering a culture of continuous improvement to meet all business KPIs. Own and manage the Kaizen calendar, ensuring deployment and support of activities throughout the business. Support Value Analysis/Value Engineering (VAVE) events and activities to achieve targeted cost reductions where appropriate. Profile You will be a proven process / continuous improvement manager within a manufacturing environment. You may have come from a production, operations or quality background within manufacturing originally but will now be an established continuous improvement manager Relevant proven experience and or six sigma trained (demonstrated) Demonstrated experience within a manufacturing/warehouse and or engineering environment Motivated to deliver/achieve with a engaging approach and take people with them on the journey Ability to work with all levels of the business and set clear pathways vs strategy Demonstrates a collaborative approach Experience in working with and training cross-functional groups IT literate - proficient in SAP use of SharePoint and able to bring new ideas technology into the business Job Offer £60,000 to £70,000 plus bonus and benefits
