Accounts Assistant / Credit Controller

Tennial Personnel is recruiting an experienced and detail-oriented Accounts Assistant / Credit Controller on behalf of our client, a facilities management company based in Ipswich. This is a temporary to permanent position following a successful 12-week period, offering a hybrid working pattern of 1 day in the office (Wednesdays) and 4 days working from home. The role is full-time, working 37 hours per week, Monday to Friday, 9:00am to 4:30pm, with a 30-minute unpaid lunch break. Reporting to the Group Financial Controller, the successful candidate will take ownership of the end-to-end sales ledger and credit control function across multiple business entities, ensuring accurate invoicing, timely collections, and effective account management. Key Responsibilities: Manage the full accounts receivable and credit control function across multiple entities Raise sales invoices accurately and in a timely manner Set up new customer accounts and conduct credit checks in line with company policy Monitor customer credit limits and take action where accounts exceed agreed terms Reconcile customer accounts, allocate payments, and resolve discrepancies Proactively chase outstanding debts and manage the collections process Maintain aged debtor reports and escalate overdue accounts where required Support month-end processes and assist with financial reporting Extract, analyse, and manipulate data using Excel Collaborate with internal teams to ensure accurate and timely billing Provide excellent customer service when handling account queries Support audits by preparing documentation and responding to queries Assist in developing and improving finance processes Manage shared finance inboxes and respond to enquiries efficiently Skills Required Proven experience in a Credit Control or Accounts Assistant role Strong knowledge of sales ledger processes, credit control, and reconciliations Experience using financial systems Advanced Excel skills, including handling large volumes of data Excellent communication and negotiation skills Strong organisational skills with the ability to manage multiple priorities Ability to work to deadlines and manage workload effectively Experience in a multi-entity or multi-site environment (advantageous) Qualifications Required GCSEs (or equivalent) in Maths and English (essential) Accounting qualification or certification (desirable) Keywords Accounts Credit Controller