Job Description
We have an exciting job opportunity for role ServiceNow Architectbased in London, UK.
Job description: ServiceNow Architect (TNI/TSOM)
Location: London, UK (3 days in office)
Job Type: contract
Job Description:
- 15+ years of overall IT experience, with strong background in enterprise system design and large-scale architecture.
- 10+ years specialized in ServiceNow + TSOM architecture, including hands-on experience with telecom inventory models.
(TNI includes inventory, rack design, capacity, equipment modelling, fiber/circuit mapping, etc.) - Strong expertise across ServiceNow telecom ecosystem: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL.
- Proven experience designing integrations between ServiceNow and OSS/BSS systems.
- Experience defining data models for network equipment, logical circuits, racks, capacity, and telecom topology.
- Strong communication and stakeholder management skills, including experience presenting to senior executives.
- ServiceNow certifications preferred:
- Certified System Administrator
- CIS (any Telecom/CMDB/Discovery/CSM/ITSM modules)
- CAD
- CTA (preferred)
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