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customer service coordinator
wild recruitment
Customer Service and Sales Administrator
wild recruitment Fareham, Hampshire
Job Description: Customer Service & Sales Coordinator Looking for a role where you can combine great customer service with a bit of sales flair? We're after someone upbeat, organised, and confident in spotting opportunities to upsell and cross-sell. The Role: This is a varied role combining customer service, order processing, and sales support. You'll be the first point of contact for customers, ensuring every interaction is positive and professional. Alongside handling enquiries and processing orders, you'll spot opportunities to upsell and cross-sell products, helping customers get the best value while driving business growth. What you'll be doing: Answering customer enquiries by phone, email, and online Processing orders accurately and keeping things moving Sorting out delivery or product issues quickly and professionally Spotting chances to upsell and cross-sell products Keeping customer records up to date Working with the team to make sure everything runs smoothly What we're looking for: Experience in customer service or admin A positive, friendly personality and great communication skills Ability to juggle tasks in a fast-paced environment Confidence in upselling and cross-selling when it makes sense Good IT skills (Microsoft Office and ERP systems) Perks: Competitive salary Casual dress Company pension On-site parking Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 01, 2026
Full time
Job Description: Customer Service & Sales Coordinator Looking for a role where you can combine great customer service with a bit of sales flair? We're after someone upbeat, organised, and confident in spotting opportunities to upsell and cross-sell. The Role: This is a varied role combining customer service, order processing, and sales support. You'll be the first point of contact for customers, ensuring every interaction is positive and professional. Alongside handling enquiries and processing orders, you'll spot opportunities to upsell and cross-sell products, helping customers get the best value while driving business growth. What you'll be doing: Answering customer enquiries by phone, email, and online Processing orders accurately and keeping things moving Sorting out delivery or product issues quickly and professionally Spotting chances to upsell and cross-sell products Keeping customer records up to date Working with the team to make sure everything runs smoothly What we're looking for: Experience in customer service or admin A positive, friendly personality and great communication skills Ability to juggle tasks in a fast-paced environment Confidence in upselling and cross-selling when it makes sense Good IT skills (Microsoft Office and ERP systems) Perks: Competitive salary Casual dress Company pension On-site parking Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
CBRE Local UK
Workplace Experience Receptionist - Part Time
CBRE Local UK Edinburgh, Midlothian
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Reception / Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Edinburgh . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Apr 01, 2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Reception / Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Edinburgh . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Box Office Systems Coordinator
LCJ
The Royal Albert Hall is recruiting for an enthusiastic and experienced Box Office Systems specialist to join our Ticketing team. The Box Office Systems Coordinator is a new role within the box office. They will work very closely with the Ticketing Manager (Financial Reconciliation). Day to day they will work with this role holder in ensuring a timely delivery of settlements and cover this role when they are on holiday. They will also act as first point of contact for resolving ticketing-related issues, maintaining accurate records and support the overall ticketing process. They will also assist in testing new Web development and Tessitura versions (as required). We are looking for someone with experience of Tessitura or an understanding of alternative ticketing systems. They will be able to work in a fast-paced environment and be able to organise and prioritise their workload. We are looking for a strong communicator with attention to detail with the ability to adapt to new technology, with good problem solving and analytical skills. This is an exciting opportunity for individuals wishing to further their career in the Ticketing sector at a world-class venue. Please click the apply button for more information about this role and to apply. The closing date for all applications is 12pm on Monday 23rd March 2026. Applicants must be available for a first interview on the week commencing 13th April 2026. The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply.
Apr 01, 2026
Full time
The Royal Albert Hall is recruiting for an enthusiastic and experienced Box Office Systems specialist to join our Ticketing team. The Box Office Systems Coordinator is a new role within the box office. They will work very closely with the Ticketing Manager (Financial Reconciliation). Day to day they will work with this role holder in ensuring a timely delivery of settlements and cover this role when they are on holiday. They will also act as first point of contact for resolving ticketing-related issues, maintaining accurate records and support the overall ticketing process. They will also assist in testing new Web development and Tessitura versions (as required). We are looking for someone with experience of Tessitura or an understanding of alternative ticketing systems. They will be able to work in a fast-paced environment and be able to organise and prioritise their workload. We are looking for a strong communicator with attention to detail with the ability to adapt to new technology, with good problem solving and analytical skills. This is an exciting opportunity for individuals wishing to further their career in the Ticketing sector at a world-class venue. Please click the apply button for more information about this role and to apply. The closing date for all applications is 12pm on Monday 23rd March 2026. Applicants must be available for a first interview on the week commencing 13th April 2026. The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply.
Jobwise Ltd
Planning Co-ordinator
Jobwise Ltd Leigh, Lancashire
Have you worked in a role with a focus on scheduling and planning, possibly engineers but possibly in other areas such as transport? Are you looking for an employer that promotes from within and offers superb career prospects? Are you highly organised with excellent people skills? If so, this is just the role for you. The role comes with a salary of up to 30,000, and a benefits package including holidays that increase to 30 days plus bank holidays over time, free parking, a pension, life insurance, cycle to work scheme and brilliant career prospects. What will I be doing as a Planning Coordinator? Working as part of a team, you will be scheduling work for maintenance with high profile customers across a region of the UK, developing strong relationships with your customers. Duties will include: Managing a team of field-based engineers, planning and maintaining their diaries Scheduling planned maintenance jobs and ad hoc urgent breakdowns Prioritising urgent repairs and submitting for invoicing Completing quotes and invoices Processing engineer job sheets Identifying opportunities for new equipment or services, and advising the relevant departments We would LOVE to hear from you if you have the following skills and experience: Previous experience in a similar role scheduling or co-ordinating engineers or possibly in another sector such as transport planning or even waste route management A good grasp of general UK geography Comfortable using Word, Excel and Outlook Simpro experience would be beneficial but is not essential Able to work in a focused team Highly organised Superb eye for detail What's in it for me as a Planning Coordinator? A salary of 28,000 to 30,000 depending one experience 20 days holiday plus bank holidays, rising to 30 days plus bank holidays over time Free onsite car parking Pension scheme Life insurance Cycle to work scheme To Apply If this sounds like a Planning Coordinator or Scheduler role you will LOVE, please send your CV today Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Apr 01, 2026
Full time
Have you worked in a role with a focus on scheduling and planning, possibly engineers but possibly in other areas such as transport? Are you looking for an employer that promotes from within and offers superb career prospects? Are you highly organised with excellent people skills? If so, this is just the role for you. The role comes with a salary of up to 30,000, and a benefits package including holidays that increase to 30 days plus bank holidays over time, free parking, a pension, life insurance, cycle to work scheme and brilliant career prospects. What will I be doing as a Planning Coordinator? Working as part of a team, you will be scheduling work for maintenance with high profile customers across a region of the UK, developing strong relationships with your customers. Duties will include: Managing a team of field-based engineers, planning and maintaining their diaries Scheduling planned maintenance jobs and ad hoc urgent breakdowns Prioritising urgent repairs and submitting for invoicing Completing quotes and invoices Processing engineer job sheets Identifying opportunities for new equipment or services, and advising the relevant departments We would LOVE to hear from you if you have the following skills and experience: Previous experience in a similar role scheduling or co-ordinating engineers or possibly in another sector such as transport planning or even waste route management A good grasp of general UK geography Comfortable using Word, Excel and Outlook Simpro experience would be beneficial but is not essential Able to work in a focused team Highly organised Superb eye for detail What's in it for me as a Planning Coordinator? A salary of 28,000 to 30,000 depending one experience 20 days holiday plus bank holidays, rising to 30 days plus bank holidays over time Free onsite car parking Pension scheme Life insurance Cycle to work scheme To Apply If this sounds like a Planning Coordinator or Scheduler role you will LOVE, please send your CV today Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Ernest Gordon Recruitment Limited
Logistics Coordinator (Sea Freight)
Ernest Gordon Recruitment Limited Nottingham, Nottinghamshire
Logistics Coordinator (Sea Freight) £40,000 - £50,000 + Company Benefits + Progression Nottingham - Office based Are you a Logistics Coordinator from a sea freight background looking to become the go-to specialist in a fast-growing global logistics business, managing international shipments across key trade lanes while benefiting from clear progression, ongoing development and strong company benefits? This established, privately owned logistics provider, with around 20 years of experience, delivers tailored freight solutions across road, air, sea and rail. They support businesses with everything from standard shipments to complex and oversized cargo, working closely with a global network of carriers, NVOCCs and overseas agents across sectors including manufacturing, construction, retail and FMCG. In this role, you will manage sea freight shipments from quotation through to delivery, ensuring consignments are well-planned, cost-effective and delivered on time. Coordinating bookings with shipping lines and agents, you will track progress across key milestones and maintain clear, professional communication with customers and suppliers throughout. You will also handle documentation, support customs where required, and resolve any issues efficiently. Based in Nottingham, this is a Monday to Friday role, 9:00-17:00. This role would suit a Logistics Coordinator with sea freight experience looking to take ownership of global shipments in a fast-growing logistics business with clear progression and strong benefits. The Role: Manage sea freight shipments from quotation through to delivery Source and review supplier rates from shipping lines, co-loaders and agents to ensure accurate, commercially viable pricing Track shipments and provide proactive updates to customers and internal teams Handle delays or service issues, providing clear solutions and escalation where required Support documentation and customs processes to ensure smooth import and export movements Based in Nottingham, 9:00-17:00 The Person: Experience in freight forwarding or sea freight operations (import and export) Comfortable working with rates, margins and commercial decision-making Confident using internal systems and keeping records accurate and up to date Commutable to Nottingham Reference: BBBH24560 Sea, Freight, Ocean, Import, Export, Forwarding, Logistics, Coordinator, Shipping, Quotes, Rates, Bookings, Shipment Tracking, Consignments, Customer Updates, Supplier Liaison, Documentation, Customs, Compliance, Problem Solving, Nottingham, Nottinghamshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 01, 2026
Full time
Logistics Coordinator (Sea Freight) £40,000 - £50,000 + Company Benefits + Progression Nottingham - Office based Are you a Logistics Coordinator from a sea freight background looking to become the go-to specialist in a fast-growing global logistics business, managing international shipments across key trade lanes while benefiting from clear progression, ongoing development and strong company benefits? This established, privately owned logistics provider, with around 20 years of experience, delivers tailored freight solutions across road, air, sea and rail. They support businesses with everything from standard shipments to complex and oversized cargo, working closely with a global network of carriers, NVOCCs and overseas agents across sectors including manufacturing, construction, retail and FMCG. In this role, you will manage sea freight shipments from quotation through to delivery, ensuring consignments are well-planned, cost-effective and delivered on time. Coordinating bookings with shipping lines and agents, you will track progress across key milestones and maintain clear, professional communication with customers and suppliers throughout. You will also handle documentation, support customs where required, and resolve any issues efficiently. Based in Nottingham, this is a Monday to Friday role, 9:00-17:00. This role would suit a Logistics Coordinator with sea freight experience looking to take ownership of global shipments in a fast-growing logistics business with clear progression and strong benefits. The Role: Manage sea freight shipments from quotation through to delivery Source and review supplier rates from shipping lines, co-loaders and agents to ensure accurate, commercially viable pricing Track shipments and provide proactive updates to customers and internal teams Handle delays or service issues, providing clear solutions and escalation where required Support documentation and customs processes to ensure smooth import and export movements Based in Nottingham, 9:00-17:00 The Person: Experience in freight forwarding or sea freight operations (import and export) Comfortable working with rates, margins and commercial decision-making Confident using internal systems and keeping records accurate and up to date Commutable to Nottingham Reference: BBBH24560 Sea, Freight, Ocean, Import, Export, Forwarding, Logistics, Coordinator, Shipping, Quotes, Rates, Bookings, Shipment Tracking, Consignments, Customer Updates, Supplier Liaison, Documentation, Customs, Compliance, Problem Solving, Nottingham, Nottinghamshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Chemical Regulatory Coordinator
Intertek Derby, Derbyshire
ABOUT YOU As the Chemical Regulatory Coordinator, you will be a motivated, results-driven individual who brings energy, integrity, and a passion for delivering exceptional customer service. You'll be a confident communicator with the ability to build strong relationships quickly, while fostering an inclusive and respectful environment click apply for full job details
Apr 01, 2026
Full time
ABOUT YOU As the Chemical Regulatory Coordinator, you will be a motivated, results-driven individual who brings energy, integrity, and a passion for delivering exceptional customer service. You'll be a confident communicator with the ability to build strong relationships quickly, while fostering an inclusive and respectful environment click apply for full job details
Vistry Group
Customer Service Coordinator
Vistry Group
In a Nutshell We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry South West Midlands, at our Coleshill office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA click apply for full job details
Apr 01, 2026
Full time
In a Nutshell We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry South West Midlands, at our Coleshill office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA click apply for full job details
WR Logistics
Air Freight Coordinator
WR Logistics
Position: Air Freight Coordinator Location: Eastleigh, Hampshire Salary: 36,000 (Negotiable) Hour Mon - Fri 9am - 17:30pm The Company: My client are a well established freight forwarding and logistics service provider offering customers an extensive range of services for the movement of sensitive cargoes globally and specialises in the shipment of Class 1 Dangerous Goods including commercial & military explosives, munitions, missiles, cartridges, detonators, weapons, defence equipment, armoured vehicles, demining equipment, and sensitive tools and devices. Due to increasing volumes and company growth plans, we are now seeking an experienced Air Freight Coordinator to join our team in Southampton Requirements : Air freight experience (min 3 years) Experience with Dangerous Goods or Hazardous Materials IATA DG qualification is highly desirable Import or Export experience Package: Salary: 33,000 - 36,000 DOE Hours: Monday - Friday 9am - 17:30pm Company pension contribution Company bonus incentives based on annual GP Free Parking WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Apr 01, 2026
Full time
Position: Air Freight Coordinator Location: Eastleigh, Hampshire Salary: 36,000 (Negotiable) Hour Mon - Fri 9am - 17:30pm The Company: My client are a well established freight forwarding and logistics service provider offering customers an extensive range of services for the movement of sensitive cargoes globally and specialises in the shipment of Class 1 Dangerous Goods including commercial & military explosives, munitions, missiles, cartridges, detonators, weapons, defence equipment, armoured vehicles, demining equipment, and sensitive tools and devices. Due to increasing volumes and company growth plans, we are now seeking an experienced Air Freight Coordinator to join our team in Southampton Requirements : Air freight experience (min 3 years) Experience with Dangerous Goods or Hazardous Materials IATA DG qualification is highly desirable Import or Export experience Package: Salary: 33,000 - 36,000 DOE Hours: Monday - Friday 9am - 17:30pm Company pension contribution Company bonus incentives based on annual GP Free Parking WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Adecco
Service Coordinator
Adecco City, Birmingham
Service Coordinator Monday- Friday 08:00 - 17:00. 27,500 per annum Birmingham Permanent, full-time, fully office based Join Our Team! Are you a detail-oriented professional with a passion for delivering exceptional customer service? Our client is seeking a dedicated Service Coordinator to join their dynamic team. This is an exciting opportunity to maximise engineer productivity and ensure top-notch service for our valued customers. Key Responsibilities: Schedule Preventative Maintenance visits and manage Reactive Calls & Revisits effectively. Coordinate Remedial Works following PPM & Reactive visits. Act as the front line contact for customers, addressing queries and resolving issues promptly. Ensure all visits are booked efficiently, maximise engineer utilisation in line with company procedures. Monitor and meet customer KPIs, communicating with clients as needed. Collaborate across teams to manage national and key accounts, ensuring a seamless service experience. Maintain professionalism and compliance in engineering data received from handheld devices. Schedule and manage subcontractors to uphold company standards, ensuring timely service delivery. Assist in maintaining the service management database and track work completion, providing accurate information to other departments as necessary. What We're Looking For: Strong communication skills to liaise fluently with customers, manufacturers, and internal staff. Proven ability to resolve customer-related issues effectively and efficiently. A solid understanding of KPI information with strong numeracy skills. A positive team player who can prioritise workloads to meet deadlines. A commitment to delivering quality customer service that exceeds expectations. Proficiency in IT applications including Word, Excel, and Outlook. A calm, resilient, and flexible approach to working in a fast-paced service environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 01, 2026
Full time
Service Coordinator Monday- Friday 08:00 - 17:00. 27,500 per annum Birmingham Permanent, full-time, fully office based Join Our Team! Are you a detail-oriented professional with a passion for delivering exceptional customer service? Our client is seeking a dedicated Service Coordinator to join their dynamic team. This is an exciting opportunity to maximise engineer productivity and ensure top-notch service for our valued customers. Key Responsibilities: Schedule Preventative Maintenance visits and manage Reactive Calls & Revisits effectively. Coordinate Remedial Works following PPM & Reactive visits. Act as the front line contact for customers, addressing queries and resolving issues promptly. Ensure all visits are booked efficiently, maximise engineer utilisation in line with company procedures. Monitor and meet customer KPIs, communicating with clients as needed. Collaborate across teams to manage national and key accounts, ensuring a seamless service experience. Maintain professionalism and compliance in engineering data received from handheld devices. Schedule and manage subcontractors to uphold company standards, ensuring timely service delivery. Assist in maintaining the service management database and track work completion, providing accurate information to other departments as necessary. What We're Looking For: Strong communication skills to liaise fluently with customers, manufacturers, and internal staff. Proven ability to resolve customer-related issues effectively and efficiently. A solid understanding of KPI information with strong numeracy skills. A positive team player who can prioritise workloads to meet deadlines. A commitment to delivering quality customer service that exceeds expectations. Proficiency in IT applications including Word, Excel, and Outlook. A calm, resilient, and flexible approach to working in a fast-paced service environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Westmoore Recruitment
Sales Support & Customer Service Coordinator
Westmoore Recruitment Folkton, Yorkshire
Sales Support & Customer Service Coordinator (Agricultural Machinery) THE COMPANY GM Stephenson Ltd are a well-established agricultural business operating across farming, grain storage and agricultural machinery sales. In this newly created role, they are looking for an organised and proactive Customer Service & Sales Support professional to support the sales team and ensure customers receive a smooth, professional experience from sale through to delivery. This is a varied operational role combining customer service, sales administration, CRM management and stock coordination within a busy agricultural environment. KEY RESPONSIBILITIES Provide sales support following machinery and equipment sales. Coordinate Pre-Delivery Inspections (PDI) and delivery scheduling. Manage CRM system, enquiries, quotes and sales pipeline. Maintain accurate stock listings and website updates. Raise and manage purchase orders and supplier communication. Handle customer enquiries, calls and front-office support. Follow up with customers after delivery to ensure satisfaction. Complete warranty paperwork and delivery documentation. Work closely with sales, workshop and yard teams to ensure smooth operations. SKILLS & EXPERIENCE Essential Experience in sales support, internal sales or customer service Strong organisation and administrative skills CRM or sales system experience Good IT skills (Office 365 or similar) Confident communicator Full UK driving licence Desirable Agricultural or machinery sector experience Stock management or purchasing experience Knowledge of agricultural equipment or willingness to learn WHY JOIN Varied role in a well-established agricultural business Opportunity to work closely with sales, customers and operations Key position supporting the end-to-end sales process HOW TO APPLY To apply or for more information, speak to Becki Moore at Westmoore Recruitment. Westmoore Recruitment are an external employment agency and working in partnership with the employer. All direct applications or third-party applications will be forwarded to Westmoore Recruitment.
Apr 01, 2026
Full time
Sales Support & Customer Service Coordinator (Agricultural Machinery) THE COMPANY GM Stephenson Ltd are a well-established agricultural business operating across farming, grain storage and agricultural machinery sales. In this newly created role, they are looking for an organised and proactive Customer Service & Sales Support professional to support the sales team and ensure customers receive a smooth, professional experience from sale through to delivery. This is a varied operational role combining customer service, sales administration, CRM management and stock coordination within a busy agricultural environment. KEY RESPONSIBILITIES Provide sales support following machinery and equipment sales. Coordinate Pre-Delivery Inspections (PDI) and delivery scheduling. Manage CRM system, enquiries, quotes and sales pipeline. Maintain accurate stock listings and website updates. Raise and manage purchase orders and supplier communication. Handle customer enquiries, calls and front-office support. Follow up with customers after delivery to ensure satisfaction. Complete warranty paperwork and delivery documentation. Work closely with sales, workshop and yard teams to ensure smooth operations. SKILLS & EXPERIENCE Essential Experience in sales support, internal sales or customer service Strong organisation and administrative skills CRM or sales system experience Good IT skills (Office 365 or similar) Confident communicator Full UK driving licence Desirable Agricultural or machinery sector experience Stock management or purchasing experience Knowledge of agricultural equipment or willingness to learn WHY JOIN Varied role in a well-established agricultural business Opportunity to work closely with sales, customers and operations Key position supporting the end-to-end sales process HOW TO APPLY To apply or for more information, speak to Becki Moore at Westmoore Recruitment. Westmoore Recruitment are an external employment agency and working in partnership with the employer. All direct applications or third-party applications will be forwarded to Westmoore Recruitment.
Jobwise Ltd
Customer Service Advisor
Jobwise Ltd
Are you the calm, solutions-focused person everyone turns to when something needs sorting? We're looking for a Customer Support Advisor to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Customer Support Advisor? Providing first-line support to branches and internal teams across the UK Handling a wide variety of queries - from system access to process guidance Logging and tracking queries through to full resolution Communicating clearly and calmly with staff at all levels Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, we'd love to hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return for your work as a Customer Support Advisor? 26,000 per annum Full-time, 35 h per week 8:00-16:00 / 9:00-17:30 shifts 25 days holidays (+ bank holidays) Free on-site lunch served daily in the staff canteen Free Parking Pension Scheme Summer BBQ, Christmas party, and long-service rewards Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Apr 01, 2026
Full time
Are you the calm, solutions-focused person everyone turns to when something needs sorting? We're looking for a Customer Support Advisor to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Customer Support Advisor? Providing first-line support to branches and internal teams across the UK Handling a wide variety of queries - from system access to process guidance Logging and tracking queries through to full resolution Communicating clearly and calmly with staff at all levels Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, we'd love to hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return for your work as a Customer Support Advisor? 26,000 per annum Full-time, 35 h per week 8:00-16:00 / 9:00-17:30 shifts 25 days holidays (+ bank holidays) Free on-site lunch served daily in the staff canteen Free Parking Pension Scheme Summer BBQ, Christmas party, and long-service rewards Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jobwise Ltd
Internal Sales
Jobwise Ltd Leigh, Lancashire
Would you like to work for a successful, market leading company where people genuinely matter? If so, this Internal Sales role could be just for you. As well as great benefits and profits, they have a fantastic working culture and team-based environment and regularly hold staff social events and provide treats and incentives to the team. There is a starting salary of 25,500 (rising to 26,500 after 6 months' probation) and benefits including free parking, pension scheme, and holidays that increase to 24 days plus bank holidays over time (plus your birthday as an extra day off!), staff rewards and more! What will you be doing as Internal Sales: Working as part of a small team you will be dealing with a mixture of existing and lapsed customers to provide excellent customer service and develop relationships. Duties will include: Quoting customers, advising stock levels, giving product advice, and suggesting products ideas Dealing with inbound calls and outbound calls to existing customers Liaising directly with suppliers in the UK and overseas to gain pricing information Liaising with customers and other internal departments regarding any issues with customer orders Updating customers websites to include the product range Analysing spreadsheets, to monitor spend and product trends We would LOVE to hear from you if you have the following skills and experience: Ideally experience in a similar sales administration, account manager or other business to business sales support or customer service role Someone with office based experience and a good phone manner could also be suitable Comfortable working with Word, Excel and email Proactive and takes ownership The most important thing is an upbeat and outgoing character with a strong team focus and the ability to build relationships What will you get in return for your work as Internal Sales: A salary of 25,500 (rising to 26,500 after probation period) 21 days holiday plus bank holidays, rising to 24 days Your birthday as an extra day off! An early Friday finish every other week Annual bonus based on company performance Free parking Pension scheme Regular staff rewards and social events Staff discount Support for your charity work Staff referral bonus Great career prospects Fabulous working environment with a real family feel where everyone works well together If this sounds like an Internal Sales, Sales Coordinator, Sales Support or Sales Administrator role you would LOVE, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Apr 01, 2026
Full time
Would you like to work for a successful, market leading company where people genuinely matter? If so, this Internal Sales role could be just for you. As well as great benefits and profits, they have a fantastic working culture and team-based environment and regularly hold staff social events and provide treats and incentives to the team. There is a starting salary of 25,500 (rising to 26,500 after 6 months' probation) and benefits including free parking, pension scheme, and holidays that increase to 24 days plus bank holidays over time (plus your birthday as an extra day off!), staff rewards and more! What will you be doing as Internal Sales: Working as part of a small team you will be dealing with a mixture of existing and lapsed customers to provide excellent customer service and develop relationships. Duties will include: Quoting customers, advising stock levels, giving product advice, and suggesting products ideas Dealing with inbound calls and outbound calls to existing customers Liaising directly with suppliers in the UK and overseas to gain pricing information Liaising with customers and other internal departments regarding any issues with customer orders Updating customers websites to include the product range Analysing spreadsheets, to monitor spend and product trends We would LOVE to hear from you if you have the following skills and experience: Ideally experience in a similar sales administration, account manager or other business to business sales support or customer service role Someone with office based experience and a good phone manner could also be suitable Comfortable working with Word, Excel and email Proactive and takes ownership The most important thing is an upbeat and outgoing character with a strong team focus and the ability to build relationships What will you get in return for your work as Internal Sales: A salary of 25,500 (rising to 26,500 after probation period) 21 days holiday plus bank holidays, rising to 24 days Your birthday as an extra day off! An early Friday finish every other week Annual bonus based on company performance Free parking Pension scheme Regular staff rewards and social events Staff discount Support for your charity work Staff referral bonus Great career prospects Fabulous working environment with a real family feel where everyone works well together If this sounds like an Internal Sales, Sales Coordinator, Sales Support or Sales Administrator role you would LOVE, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Office Angels
Admin Coordinator - PART TIME! £30K Full time equivalent
Office Angels Ringwood, Hampshire
Do you thrive in a role where you are driving seamless operations Do you love supporting people, processes, and productivity This could be the role for you! JOB TITLE: Administration Coordinator PERKS: Generous annual leave entitlement, free parking, refreshments, team socials and events COMPANY: Construction services CONTRACT : Permanent HOURS: Part time 25-28 hours per week, Monday to Friday START : ASAP PAY RATE : 30,000 (full-time equivalent) LOCATION: Ringwood CULTURE: Collaborative, friendly and close-knit team The role: Support the smooth running of daily operations and departmental workflows Maintain and improve internal processes and administrative systems Act as a point of contact for customer queries, providing clear and helpful communication Deliver a professional and efficient customer service experience Assist with customer account queries, subscriptions, and basic billing tasks Coordinate schedules and organise work for field-based team members Arrange and track installations, servicing, and general job requirements Plan workloads and help prioritise tasks and resources Maintain records related to subscriptions, renewals, and ongoing service agreements Ensure accurate documentation, invoicing, and general accounts administration Use company systems and databases to manage daily tasks (software training can be provided) Support stock management, including basic inventory checks and updates Experience and requirements: Strong IT and administrative skills Experience in a similar administrative role Clear and professional communication Excellent client and telephone manner High attention to detail and accuracy Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 01, 2026
Full time
Do you thrive in a role where you are driving seamless operations Do you love supporting people, processes, and productivity This could be the role for you! JOB TITLE: Administration Coordinator PERKS: Generous annual leave entitlement, free parking, refreshments, team socials and events COMPANY: Construction services CONTRACT : Permanent HOURS: Part time 25-28 hours per week, Monday to Friday START : ASAP PAY RATE : 30,000 (full-time equivalent) LOCATION: Ringwood CULTURE: Collaborative, friendly and close-knit team The role: Support the smooth running of daily operations and departmental workflows Maintain and improve internal processes and administrative systems Act as a point of contact for customer queries, providing clear and helpful communication Deliver a professional and efficient customer service experience Assist with customer account queries, subscriptions, and basic billing tasks Coordinate schedules and organise work for field-based team members Arrange and track installations, servicing, and general job requirements Plan workloads and help prioritise tasks and resources Maintain records related to subscriptions, renewals, and ongoing service agreements Ensure accurate documentation, invoicing, and general accounts administration Use company systems and databases to manage daily tasks (software training can be provided) Support stock management, including basic inventory checks and updates Experience and requirements: Strong IT and administrative skills Experience in a similar administrative role Clear and professional communication Excellent client and telephone manner High attention to detail and accuracy Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
JMC Aviation
Estimating Coordinator
JMC Aviation
Job Title: Estimating Coordinator Location: Bishops Stortford Employment Type: Permanent Salary/Rate: Annual Salary Role Conditions Working Monday to Friday, 08 00 Overtime paid at 1.5 times hourly rate 29 days holiday including bank holidays Nationally recognised training provided and career development opportunities Company uniform provided and all necessary PPE Employee assistance programme About the Role On behalf of our client, a leading organisation in the aviation industry, we are currently recruiting for an Estimating Coordinator. This is a fantastic opportunity to join a dynamic environment with a strong focus on safety, compliance and technical excellence. Key Responsibilities Collaborate with customers, suppliers and stakeholders, providing daily feedback and updates on open RFQs through to OPC Directly liaise with customers to provide status, respond to general enquiries and react to customers within targeted timeframes, ensuring customer expectations are met according to established customer service standards Work towards departmental sales targets alongside the Estimators/OPC Nurture new business opportunities and maximise each sales opportunity Build and nurture customer relationships, coordinate open RFQs and maintain up-to-date bid register and customer status reports Carry out the high-level creation of the manufacturing planning routing within the Kinetic MRP/ERP system entering the customer data and operations, to enable set and run times to be furnished Carry out contract review of all new and repeat orders in line with the procedure Understand and translate customer drawings, specifications, quality and regulatory standards into an Engineering Method of Manufacture (MoM) Manage potential customer complaints, report on internal quality issues and provide feedback on any Customer Non-Conformance Reports (NCRs) received Assist with the close out NCR s/RCCA s as and when required Work with the NBD Manager and support new customer enquiries Candidate Requirements High level of customer services experience with focus on delivering value Working knowledge of industry, databases and appropriate software packages Analyse customer data, determine integrity, trends and generate insights to inform decisions for the relevant stakeholders Expertise in using ERP/WMS/CRM platforms, customers or otherwise, develop tools to automations and efficiency Develop long-terms plans, based on market trends, industry insights and achieve business and customer goals and manage the relationship Excellent interpersonal skills, the ability to explain complex concepts, scope clearly, lead training and support growth Effective leader, drive my example, ensure buying and champion change Right to work in the UK Why Work with JMC Aviation? At JMC Aviation, we specialise in aviation recruitment across engineering services and training to airlines, MROs and OEMs, leasing and asset management companies, and component overhaul organisations. With deep industry knowledge and a global network, we match the right talent to the right roles contract or permanent. Industry-leading compliance support Fast onboarding and documentation assistance Dedicated recruitment consultant Placements across the globe Extensive experience and knowledge of the aviation sector Compliance & Equal Opportunities JMC Aviation is committed to equal opportunity and diversity in the workplace. All applicants will be considered based on merit, qualification, and business need, regardless of age, gender, nationality, or background. We operate in full compliance with global aviation recruitment regulations. GDPR In applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website).
Apr 01, 2026
Full time
Job Title: Estimating Coordinator Location: Bishops Stortford Employment Type: Permanent Salary/Rate: Annual Salary Role Conditions Working Monday to Friday, 08 00 Overtime paid at 1.5 times hourly rate 29 days holiday including bank holidays Nationally recognised training provided and career development opportunities Company uniform provided and all necessary PPE Employee assistance programme About the Role On behalf of our client, a leading organisation in the aviation industry, we are currently recruiting for an Estimating Coordinator. This is a fantastic opportunity to join a dynamic environment with a strong focus on safety, compliance and technical excellence. Key Responsibilities Collaborate with customers, suppliers and stakeholders, providing daily feedback and updates on open RFQs through to OPC Directly liaise with customers to provide status, respond to general enquiries and react to customers within targeted timeframes, ensuring customer expectations are met according to established customer service standards Work towards departmental sales targets alongside the Estimators/OPC Nurture new business opportunities and maximise each sales opportunity Build and nurture customer relationships, coordinate open RFQs and maintain up-to-date bid register and customer status reports Carry out the high-level creation of the manufacturing planning routing within the Kinetic MRP/ERP system entering the customer data and operations, to enable set and run times to be furnished Carry out contract review of all new and repeat orders in line with the procedure Understand and translate customer drawings, specifications, quality and regulatory standards into an Engineering Method of Manufacture (MoM) Manage potential customer complaints, report on internal quality issues and provide feedback on any Customer Non-Conformance Reports (NCRs) received Assist with the close out NCR s/RCCA s as and when required Work with the NBD Manager and support new customer enquiries Candidate Requirements High level of customer services experience with focus on delivering value Working knowledge of industry, databases and appropriate software packages Analyse customer data, determine integrity, trends and generate insights to inform decisions for the relevant stakeholders Expertise in using ERP/WMS/CRM platforms, customers or otherwise, develop tools to automations and efficiency Develop long-terms plans, based on market trends, industry insights and achieve business and customer goals and manage the relationship Excellent interpersonal skills, the ability to explain complex concepts, scope clearly, lead training and support growth Effective leader, drive my example, ensure buying and champion change Right to work in the UK Why Work with JMC Aviation? At JMC Aviation, we specialise in aviation recruitment across engineering services and training to airlines, MROs and OEMs, leasing and asset management companies, and component overhaul organisations. With deep industry knowledge and a global network, we match the right talent to the right roles contract or permanent. Industry-leading compliance support Fast onboarding and documentation assistance Dedicated recruitment consultant Placements across the globe Extensive experience and knowledge of the aviation sector Compliance & Equal Opportunities JMC Aviation is committed to equal opportunity and diversity in the workplace. All applicants will be considered based on merit, qualification, and business need, regardless of age, gender, nationality, or background. We operate in full compliance with global aviation recruitment regulations. GDPR In applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website).
Working Solutions Recruitment
Customer Service Coordinator
Working Solutions Recruitment Bletchley, Buckinghamshire
Customer Service Coordinator WSR is recruiting for a Customer Service Coordinator for our esteemed client in Milton Keynes. Location: Milton Keynes Salary: £15.00 p/h Role type: Temp - Perm Role overview This is a fantastic opportunity for an organised and proactive individual to join a busy customer service team within a growing business. This role plays a key part in supporting customers and internal teams, ensuring orders are processed accurately and delivered on time while maintaining excellent service standards. Key Responsibilities Answer incoming customer calls and respond to email enquiries in a professional and timely manner Process and load all sales orders accurately within 24 hours of receipt Ensure correct pricing is applied to all customer orders Manage customer queries and resolve issues within agreed timeframes Process proforma invoices and payments where required Allocate stock and ensure orders are released to the Distribution Centre Work closely with Purchasing, Freight companies and the Distribution Centre to ensure deliveries are met Log customer cases and track resolutions using HubSpot Maintain the Open Order Report and ensure orders are prepared for invoicing Escalate customer concerns or challenges to the Customer Services Manager where required Manage and organise shared inboxes to ensure enquiries are handled efficiently Support the wider team with additional administrative duties as required Experience, Skills & Attributes Previous customer service or order processing experience Strong communication and problem-solving skills Highly organised with strong attention to detail Able to manage multiple tasks in a fast-paced environment Confident dealing with customer enquiries and complaints Experience using CRM systems (HubSpot desirable) What s on Offer Opportunity to join a supportive and collaborative team Varied role with strong internal interaction across departments Monday Friday working hours If you re looking for a role where you can make a real contribution within a Customer Service Team, this could be the perfect next step. Please click APPLY NOW , or call the WSR Team at (phone number removed) for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
Apr 01, 2026
Seasonal
Customer Service Coordinator WSR is recruiting for a Customer Service Coordinator for our esteemed client in Milton Keynes. Location: Milton Keynes Salary: £15.00 p/h Role type: Temp - Perm Role overview This is a fantastic opportunity for an organised and proactive individual to join a busy customer service team within a growing business. This role plays a key part in supporting customers and internal teams, ensuring orders are processed accurately and delivered on time while maintaining excellent service standards. Key Responsibilities Answer incoming customer calls and respond to email enquiries in a professional and timely manner Process and load all sales orders accurately within 24 hours of receipt Ensure correct pricing is applied to all customer orders Manage customer queries and resolve issues within agreed timeframes Process proforma invoices and payments where required Allocate stock and ensure orders are released to the Distribution Centre Work closely with Purchasing, Freight companies and the Distribution Centre to ensure deliveries are met Log customer cases and track resolutions using HubSpot Maintain the Open Order Report and ensure orders are prepared for invoicing Escalate customer concerns or challenges to the Customer Services Manager where required Manage and organise shared inboxes to ensure enquiries are handled efficiently Support the wider team with additional administrative duties as required Experience, Skills & Attributes Previous customer service or order processing experience Strong communication and problem-solving skills Highly organised with strong attention to detail Able to manage multiple tasks in a fast-paced environment Confident dealing with customer enquiries and complaints Experience using CRM systems (HubSpot desirable) What s on Offer Opportunity to join a supportive and collaborative team Varied role with strong internal interaction across departments Monday Friday working hours If you re looking for a role where you can make a real contribution within a Customer Service Team, this could be the perfect next step. Please click APPLY NOW , or call the WSR Team at (phone number removed) for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
Andy File Associates Ltd
FM Business Support Administrator
Andy File Associates Ltd City, Sheffield
Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this permanent position. Our Facilities Management client is looking for a Business Support Administrator to join them at their Head office in Sheffield. The ideal candidate will have a Helpdesk background and should have experience working in Office Administration and have good IT skills. Any previous experience working within a facilities management or construction environment would be beneficial. Working Hours: 9.00am - 5,00pm Monday to Friday Reporting to FM Business Support Manager Job Description Use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases. Produce Quotes, Purchase Orders and Invoices. Support accounts with inputting supplier invoices. Collate, produce and distribute reports from results generated by Subcontractors and send them out to clients. Experience of using a CAFM system such as Job logic, Maximo, Easybuild or similar. Scheduling and keeping up to date the PPM, periodic and inspection records. Dispatching certificates and new O&M style booklets for stores and FM service users. Keeping site addresses and details up to date as they change. Arrange travel and accommodation for staff or customers and other external contacts. Receive incoming calls from Clients and log/raise work orders in CAFM system. Deploy jobs to Technicians via the phone and CAFM system. Update CAFM system with subcontractor work details to ensure the system reflects all works carried out. Process Timesheets by updating CAFM system to ensure Technicians times are correctly allocated to individual jobs. Liaise with staff in other departments and with external contacts. Order and maintaining stationery and equipment. Sort and distribute incoming post and organising and sending outgoing post. Organise and store paperwork, documents and computer-based information. photocopying and printing various documents, sometimes on behalf of other colleagues. Prepare documentation for internal process as per ISO Standards. Liaise with our Health and Safety Forum and Human Resources Coordinator to engage with Learning and Development as necessary. Any other duties which are required by the business and within the scope of the role Personal Specification A background in Facilities Management or Construction desirable but not essential. Qualifications or Business skills/experience that relate to the position. Excellent Level of IT Literacy. Some experience using Business Software such as Joblogic, accounting software, Coins etc. Ability to use own initiative, working accurately with policies and procedures Prioritise workload and meet deadlines with attention to detail Written and Verbal communication skills Key Performance Indicators Technical skills and application- Demonstrates knowledge and application of the skills required for this position. This includes knowledge and understanding of appropriate equipment, legislation, policies and procedures. Continuous quality improvement- Commitment to ensuring quality services are delivered to both internal and external clients through continuous improvement activities Customer service- Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external clients. Benefits Holiday Entitlement 33 days, including Bank Holidays pro-rata. All employees are eligible for a long service accrual of 1 day per 5 years of service, up to a maximum of 5 days. Bupa Private Healthcare and Cash Plan; available upon successful completion of your probation period, you will have the choice to be opted into their company healthcare scheme. Zurich Life Insurance Cover. Training- you will receive ongoing core competency training in your respective field of work.
Apr 01, 2026
Full time
Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this permanent position. Our Facilities Management client is looking for a Business Support Administrator to join them at their Head office in Sheffield. The ideal candidate will have a Helpdesk background and should have experience working in Office Administration and have good IT skills. Any previous experience working within a facilities management or construction environment would be beneficial. Working Hours: 9.00am - 5,00pm Monday to Friday Reporting to FM Business Support Manager Job Description Use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases. Produce Quotes, Purchase Orders and Invoices. Support accounts with inputting supplier invoices. Collate, produce and distribute reports from results generated by Subcontractors and send them out to clients. Experience of using a CAFM system such as Job logic, Maximo, Easybuild or similar. Scheduling and keeping up to date the PPM, periodic and inspection records. Dispatching certificates and new O&M style booklets for stores and FM service users. Keeping site addresses and details up to date as they change. Arrange travel and accommodation for staff or customers and other external contacts. Receive incoming calls from Clients and log/raise work orders in CAFM system. Deploy jobs to Technicians via the phone and CAFM system. Update CAFM system with subcontractor work details to ensure the system reflects all works carried out. Process Timesheets by updating CAFM system to ensure Technicians times are correctly allocated to individual jobs. Liaise with staff in other departments and with external contacts. Order and maintaining stationery and equipment. Sort and distribute incoming post and organising and sending outgoing post. Organise and store paperwork, documents and computer-based information. photocopying and printing various documents, sometimes on behalf of other colleagues. Prepare documentation for internal process as per ISO Standards. Liaise with our Health and Safety Forum and Human Resources Coordinator to engage with Learning and Development as necessary. Any other duties which are required by the business and within the scope of the role Personal Specification A background in Facilities Management or Construction desirable but not essential. Qualifications or Business skills/experience that relate to the position. Excellent Level of IT Literacy. Some experience using Business Software such as Joblogic, accounting software, Coins etc. Ability to use own initiative, working accurately with policies and procedures Prioritise workload and meet deadlines with attention to detail Written and Verbal communication skills Key Performance Indicators Technical skills and application- Demonstrates knowledge and application of the skills required for this position. This includes knowledge and understanding of appropriate equipment, legislation, policies and procedures. Continuous quality improvement- Commitment to ensuring quality services are delivered to both internal and external clients through continuous improvement activities Customer service- Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external clients. Benefits Holiday Entitlement 33 days, including Bank Holidays pro-rata. All employees are eligible for a long service accrual of 1 day per 5 years of service, up to a maximum of 5 days. Bupa Private Healthcare and Cash Plan; available upon successful completion of your probation period, you will have the choice to be opted into their company healthcare scheme. Zurich Life Insurance Cover. Training- you will receive ongoing core competency training in your respective field of work.
Jobwise Ltd
Customer Coordinator
Jobwise Ltd Trafford Park, Manchester
Looking for your next opportunity as a Customer Coordinator? Join a support-focused technology company that provides equipment, software, and training solutions to help people work more effectively. As a Customer Coordinator in this organisation, you'll play a key role in supporting business clients, managing service requests, and ensuring smooth coordination of deliveries, training, and coaching. This Customer Coordinator role is perfect for someone highly organised, detail-oriented, and passionate about helping clients have a seamless experience. What will you be doing as a Customer Coordinator? Responding promptly to client email enquiries and telephone calls Managing and processing client requests Coordinating on-site and remote services, including deliveries, training, and coaching Preparing quotations and handling customer payments efficiently Liaising with internal teams such as Business Development, Warehouse, Procurement, Training, and Coaching Maintaining accurate data entry and records across internal systems Monitoring KPI's and ensuring tasks are completed within agreed time-frames Following up on outstanding cases to ensure clients remain supported throughout their journey We would LOVE to hear from you if you have the following skills and experience: Previous experience in an administrative, coordination, or customer service role Excellent verbal and written communication skills, with professional telephone and email manner Strong organisational and time management abilities Attention to detail and accuracy in all administrative tasks Ability to take initiative, problem-solve, and follow up independently Empathy and understanding when working with diverse clients Proficiency with email, CRM systems, Microsoft Office, and online administrative platforms Experience coordinating services or managing logistics for training, coaching, or equipment delivery What will you get in return for your work as a Customer Coordinator? Competitive salary of 28,000pa 28 days annual leave plus a birthday day off Private healthcare scheme and employee recognition awards Flexible working options Casual Fridays, company events, and overtime availability Free Parking Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Apr 01, 2026
Full time
Looking for your next opportunity as a Customer Coordinator? Join a support-focused technology company that provides equipment, software, and training solutions to help people work more effectively. As a Customer Coordinator in this organisation, you'll play a key role in supporting business clients, managing service requests, and ensuring smooth coordination of deliveries, training, and coaching. This Customer Coordinator role is perfect for someone highly organised, detail-oriented, and passionate about helping clients have a seamless experience. What will you be doing as a Customer Coordinator? Responding promptly to client email enquiries and telephone calls Managing and processing client requests Coordinating on-site and remote services, including deliveries, training, and coaching Preparing quotations and handling customer payments efficiently Liaising with internal teams such as Business Development, Warehouse, Procurement, Training, and Coaching Maintaining accurate data entry and records across internal systems Monitoring KPI's and ensuring tasks are completed within agreed time-frames Following up on outstanding cases to ensure clients remain supported throughout their journey We would LOVE to hear from you if you have the following skills and experience: Previous experience in an administrative, coordination, or customer service role Excellent verbal and written communication skills, with professional telephone and email manner Strong organisational and time management abilities Attention to detail and accuracy in all administrative tasks Ability to take initiative, problem-solve, and follow up independently Empathy and understanding when working with diverse clients Proficiency with email, CRM systems, Microsoft Office, and online administrative platforms Experience coordinating services or managing logistics for training, coaching, or equipment delivery What will you get in return for your work as a Customer Coordinator? Competitive salary of 28,000pa 28 days annual leave plus a birthday day off Private healthcare scheme and employee recognition awards Flexible working options Casual Fridays, company events, and overtime availability Free Parking Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Veolia
Service Coordinator
Veolia Portsmouth, Hampshire
Salary: £31,000 per annum with an annual performance bonus (15%) plus Veolia benefits and pension Hours: Monday to Friday, 40 hours per week 8:30am - 5pm Location: Portsmouth, PO3 5NY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for; Essential Able to demonstrate an understanding of transport compliance and WTD Good communication skills communicating with people of all levels including drivers, front-line employees and customers Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance Experienced IT Skills, and the ability to adapt to Google operating systems Desirable Previous experience operating within a similar industry; waste/transport/logistics What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Apr 01, 2026
Full time
Salary: £31,000 per annum with an annual performance bonus (15%) plus Veolia benefits and pension Hours: Monday to Friday, 40 hours per week 8:30am - 5pm Location: Portsmouth, PO3 5NY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for; Essential Able to demonstrate an understanding of transport compliance and WTD Good communication skills communicating with people of all levels including drivers, front-line employees and customers Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance Experienced IT Skills, and the ability to adapt to Google operating systems Desirable Previous experience operating within a similar industry; waste/transport/logistics What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Vibe Recruit
Customer Service Coordinator
Vibe Recruit Murston, Kent
Vibe Recruit are excited to be recruiting for a Customer Service Coordinator to join a supportive and friendly team within a leading medical nutrition provider. This is a meaningful role where you will be helping patients who require tube-feeding at home, ensuring they receive the supplies and support they need to maintain their quality of life. You will join the Hospital2Home (H2H) team who work closely with a dedicated nursing service. The role is patient-focused, rewarding, and supported with a structured 3-month training programme to help you settle in confidently. Key Responsibilities: Provide frontline support to patients, carers and healthcare professionals. Manage and coordinate patient supply orders. Handle inbound calls and emails with empathy and professionalism. Maintain accurate records and follow internal procedures. Work collaboratively with colleagues to deliver a high standard of service. Shift Pattern: Core hours between 08:00 - 20:00 Typical shifts: 08:00 - 16:30 / 09:00 - 17:30 Occasional week block shifts: 10:00 - 18:30 / 11:30 - 20:00 (approx. every 2 months) 1 Saturday per month: 09:00 - 13:00 ( paid at x1.75 ) Optional on-call (paid at enhanced rate) What's in it for you? 1 day per week working from home Free on-site parking On-site canteen with Starbucks station On-site gym including Peloton bike Opportunity for overtime at enhanced rates Friendly, supportive workplace environment About You: We're looking for someone who: Enjoys working as part of a team Communicates with care and understanding Is organised, reliable and able to work in a fast-paced environment Wants a role that genuinely makes a difference Interested? Click Apply Now or contact Gemma at Vibe Recruit on (phone number removed) for more information. We look forward to hearing from you! Vibe Recruit is acting as an Employment Business in relation to this vacancy.
Apr 01, 2026
Contractor
Vibe Recruit are excited to be recruiting for a Customer Service Coordinator to join a supportive and friendly team within a leading medical nutrition provider. This is a meaningful role where you will be helping patients who require tube-feeding at home, ensuring they receive the supplies and support they need to maintain their quality of life. You will join the Hospital2Home (H2H) team who work closely with a dedicated nursing service. The role is patient-focused, rewarding, and supported with a structured 3-month training programme to help you settle in confidently. Key Responsibilities: Provide frontline support to patients, carers and healthcare professionals. Manage and coordinate patient supply orders. Handle inbound calls and emails with empathy and professionalism. Maintain accurate records and follow internal procedures. Work collaboratively with colleagues to deliver a high standard of service. Shift Pattern: Core hours between 08:00 - 20:00 Typical shifts: 08:00 - 16:30 / 09:00 - 17:30 Occasional week block shifts: 10:00 - 18:30 / 11:30 - 20:00 (approx. every 2 months) 1 Saturday per month: 09:00 - 13:00 ( paid at x1.75 ) Optional on-call (paid at enhanced rate) What's in it for you? 1 day per week working from home Free on-site parking On-site canteen with Starbucks station On-site gym including Peloton bike Opportunity for overtime at enhanced rates Friendly, supportive workplace environment About You: We're looking for someone who: Enjoys working as part of a team Communicates with care and understanding Is organised, reliable and able to work in a fast-paced environment Wants a role that genuinely makes a difference Interested? Click Apply Now or contact Gemma at Vibe Recruit on (phone number removed) for more information. We look forward to hearing from you! Vibe Recruit is acting as an Employment Business in relation to this vacancy.
PPM Recruitment
Customer Care Advisor/Planner
PPM Recruitment Tamworth, Staffordshire
Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
Apr 01, 2026
Full time
Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!

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