Pharmaceutical Operations Associate

Pharmaceutical Operations Associate

Location: Toft, Cambridge (relocating to Melbourn)

Salary: £25,000 £26,000 per annum

Type: Full-time, Permanent (on-site)

The Company

Our client is a growing pharmaceutical wholesaler, supplying specialist medicines and healthcare products to a wide range of customers. Operating within a highly regulated environment, they pride themselves on accuracy, reliability and excellent customer service.

As a small, close-knit team, they offer a hands-on environment where individuals can make a real impact and develop their skills quickly.

The Role

This is a varied and practical operations role supporting the day-to-day running of the business across customer service, administration and warehouse activities.

You will play a key part in ensuring orders are processed accurately, customers are supported effectively and operations run smoothly in line with strict pharmaceutical regulations.

This role would suit someone who is detail-oriented, adaptable and keen to learn, rather than someone with extensive industry experience.

Key Responsibilities

• Accurately process customer orders and associated documentation
• Handle customer enquiries and resolve queries in a professional manner
• Liaise with suppliers regarding product availability and pricing
• Monitor and track deliveries, ensuring timely fulfilment
• Maintain accurate customer and order records using internal systems
• Support pricing calculations and compare supplier options for specialist items
• Assist with general administration including filing and document management
• Provide support to warehouse operations, including:
• Picking and packing orders
• Stock checks and inventory control
• Booking courier collections
• Ensure all activities comply with Good Distribution Practice (GDP) regulations

Skills & Experience

• Strong attention to detail and high levels of accuracy
• Confident using Microsoft Office (Word, Excel, Outlook)
• Good numerical ability and commercial awareness
• Excellent communication skills, both written and verbal
• Previous experience in an administrative, customer service or operations role is beneficial
• Experience with Sage or similar systems is advantageous but not essential

Personal Attributes

• Proactive and flexible with a can-do attitude
• Comfortable working both independently and as part of a small team
• Calm under pressure with the ability to manage a varied workload
• Willingness to support different areas of the business as required
• Keen to learn and develop within a growing organisation

Additional Information

• Full training will be provided, including regulatory compliance
• A DBS check may be required
• Driving licence desirable due to location

This is an excellent opportunity to join a growing business in the pharmaceutical sector, offering genuine scope to develop your skills in a supportive, hands-on environment. Ideal for someone looking to build a long-term career within operations or healthcare.

If you are interested in the role of Pharmaceutical Operations Associate and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing.

If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion.

Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.