Customer Service - Parts & Administration Team Leader

We have an exciting opportunity for a Customer Service Parts & Administration Team Leader based in Biggleswade for one of our clients on a Full time permanent basis.

Summary of the Customer Service Parts & Administration Team Leader role

Salary: Up to £33,000
Location: Biggleswade
Type of Contract: Permanent
Hours: 40 hour working week

Responsibilities of the Customer Service Parts & Administration Team Leader

• Taking calls from customers, liaising with service engineers, all members of the MCC sales and Customer Service team
• Raising and processing warranty and sales orders, purchase orders and tooling requests
• Manage multiple inboxes efficiently
• Promoting teamwork and actively contributing to daily operations
• Review resource levels
• Ongoing review of processes with a focus on continuous improvement
• Taking ownership of escalated issues
• Day to day supporting management of the parts/service teams

Requirements for a successful Customer Service Parts & Administration Team Leader

• Previous experience within the construction plant or transport industry is advantageous
• Strong communication skills at all levels
• Strong customer service ethic
• A collaborative team player

About Allstaff Recruitment

We re an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors.

Check out our jobs page for our latest vacancies in your area and follow us on Facebook, LinkedIn and Twitter.

Thank you for your interest in this role. One of our Recruitment Specialists will review your application shortly. Due to the high volume of applications, we regret that we can t respond to everyone directly. If you don t hear from us within seven days, please assume you have not been successful this time.