53 jobs found

Are you passionate about making a difference in the lives of vulnerable households? Do you have the skills and drive to support individuals on their journey to secure stable housing? Our key public sector client is seeking a dedicated Homeless Intervention Officer to join their dynamic Housing Options Team in Crawley, West Sussex. This is a full time role (36 hours each week, Monday to Friday) and initially for 3 months (with every possibility of being extended should you perform well!). About the Role: As a Homeless Intervention Officer, you will play a crucial role in assisting households in temporary accommodation to identify pathways to long-term housing. Your primary responsibility will be to conduct needs assessments and provide tailored support to ensure successful transitions to permanent homes. Key Responsibilities: Provide comprehensive, accurate and clear interventions within the provisions of Part VII and Part VI of the Housing Act 1996, Homelessness Act 2002, Homelessness Reduction Act 2017 Localism Act 2011 and discharging any subsequent duties. Cover all aspects of Housing and Support Need Assessments, Suitability Assessments and Affordability Assessments as defined in current Law and the Code of Guidance. Ensure that all eligible households have an active application to the Council's Housing Register and that they are in the correct priority banding. Give appropriate advice to households who are not eligible or do not qualify to join the Housing Register to seek alternative pathways to discharge the main housing duty. Prepare households for final accommodation offers and aid understanding on the timescales and types of accommodation that will be offered to bring the council's duties to an end. Assist in minimising the use of temporary accommodation by ensuring the flow of work through the service to bring the Council's statutory duties to an end is as effective and efficient as possible. Initiate contact, liaise and make referrals to other services, local authorities, voluntary and statutory agencies, and other official bodies as appropriate to help bring the Council's statutory duties to an end. Assist people to secure accommodation in the private sector and assess applications for their eligibility to the Council's Deposit Service under the agreed criteria Bring statutory duties to an end through legally compliant PRSO and Discharge of Duty letters. Provide recommendations on Service Improvement as a result of the interventions completed and outcomes achieved. What We Are Looking For: Skills and Abilities: - Strong verbal and written communication skills. - Ability to prioritise workloads and meet deadlines. - Proactive problem-solving skills and adaptability. - Experience in accurate case documentation and assessments. Knowledge: - In-depth understanding of housing legislation, including the Housing Act and Homelessness Reduction Act. - Familiarity with welfare benefits and the private rented sector. Experience: - Proven experience in homelessness services and customer interaction. - Experience in conducting housing and support needs assessments. Qualifications: Relevant qualifications in homelessness training or a related field. High level of numeracy and literacy, ideally with at least A-Level qualifications. Only applicants who feel they meet the above criteria and can interview in late March/early April 2026 need apply.

Welfare Officer 12 month FTC Location: Crowborough Salary: up to 35,000pa Job Type: Full-time, Permanent (48 hours per week - Days & Nights) About the Role We are currently recruiting for Welfare Officers to join our client at their Crowborough site. This is an excellent opportunity to join an independent organisation that delivers accommodation services across the UK, supporting both central and local government, as well as the charitable sector. As a Welfare Officer, you will play a key role in providing direct advice, support, and safeguarding to Service Users (SUs) residing in temporary accommodation. You will manage an assigned caseload, ensuring welfare standards are maintained while working in line with company procedures. This role operates on a 48-hour week, consisting of 12-hour shifts: Day shifts: 07:00 - 19:00 Night shifts: 19:00 - 07:00 Key Responsibilities Provide guidance and signposting to external services such as healthcare providers, shops, and support agencies Conduct regular welfare checks and site visits, reporting incidents, issues, and absconders Ensure Service Users are moved on within required timeframes Arrange transport and relocation of Service Users where required Maintain accurate records and ensure systems are up to date Manage a portfolio of accommodation properties and hotel placements Carry out monthly inspections and report maintenance issues Ensure properties meet health and safety standards at all times Coordinate and carry out minor repairs where necessary Manage property inventory and ensure items are repaired or replaced as needed Support effective void and property management through recommendations to management Benefits 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership (cashback on healthcare, retail and gym discounts) Employer pension contribution (4% employer / 4% employee) Mileage expenses (claimable from home) Company equipment provided (laptop/mobile, where required) Referral scheme Additional Information Successful applicants will be subject to DBS and CTC clearance Unfortunately, this role does not offer sponsorship under the points-based system About You We are looking for candidates who are: Compassionate and proactive, with a strong focus on safeguarding and welfare Highly organised, with the ability to manage multiple responsibilities Confident in working independently and as part of a team Experienced in housing, support work, or a similar environment (desirable) Apply Now The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service and a CTC. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. If you're interested in this opportunity, please apply with your up-to-date CV (preferably in Word format) along with a cover letter outlining your suitability for the role or email Lucy at (url removed) for further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Adecco are seeking several experienced Housing Solutions Officers to join a dynamic team within a local authority. This is an exciting opportunity to make a real difference by supporting residents and delivering effective housing solutions. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week 245 per day Umbrella IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (Ealing, W5 2HL), remainder at home Duties Investigate and determine eligibility, priority need, and intentionality under relevant legislation. Issue legally sound decisions and notifications within statutory timeframes. Negotiate with landlords and housing providers to secure accommodation. Liaise with internal teams and external agencies to deliver effective housing solutions. Maintain accurate case records using housing management systems. Identify and report safeguarding concerns for vulnerable individuals. Stay updated on housing legislation and best practice guidance. Essential Skills In-depth Knowledge of Housing Legislation: Strong understanding of the Housing Act 1996, Homelessness Act 2002, and Homelessness Reduction Act 2017. Case Management Expertise: Ability to manage complex caseloads efficiently and meet statutory deadlines. Assessment & Decision-Making: Skilled in conducting homelessness assessments and making legally sound decisions. Communication Skills: Excellent verbal and written communication for liaising with applicants, colleagues, and external agencies. Problem-Solving: Ability to identify risks early and implement effective interventions to prevent homelessness. Negotiation & Advocacy: Experience negotiating with landlords, housing providers, and support services. IT Proficiency: Competent in using housing management systems and Microsoft Office applications. Customer Service Orientation: Empathetic and professional approach when supporting vulnerable individuals. Organisational Skills: Ability to prioritise tasks and work under pressure in a fast-paced environment. Why Apply? Competitive daily rate Flexible hybrid working IT equipment provided Opportunity to make a meaningful impact in the community Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Connect2Luton are excited to recruit a Personal Assistant on behalf of Luton Borough Council. Main purpose of position: Provide effective secretarial and administrative support to the Senior Management team and undertake specific support tasks as required. You will be responsible to: Draft and originate correspondence and reports (including committee reports) on behalf of the Service Director, from rough drafts or following broad guidelines. Exercise personal judgement in ensuring that written communications are accurate, unambiguous and fluent. Collect, analyse and interpret statistical and other management information, manipulating and presenting data in a comprehensible format. Operate within guidelines as set by the Service Director. Receive and filter incoming telephone calls for the from a wide range of sources including senior management, elected Members, VIPs, other statutory agencies and the general public. Exercise judgement in the prioritisation of calls, dealing with matters within own remit and/or referring calls as necessary to ensure continuity. Initiate own calls where necessary exercising tact, discretion and courtesy. Utilise a range of IT applications including word-processing, spreadsheets and e-mail. Process work to high standards and strict deadlines. Maintain the Senior Management's diaries through prioritisation, allocation and organisation of appointments within a scheduled work programme. Liaise with Members, Officers and external organisations to ensure that all appropriate arrangements are made for meetings, seminars and conferences, organising travel and accommodation as necessary. Under direction of the Business Improvement Manager - Business Support, provide administrative and organisational support to ad-hoc and on-going projects and other defined tasks. Skills and Experience: Effective and credible communicator, able to deal with a wide-range of people in a courteous but assertive manner Able to produce clear, accurate unambiguous understandable and grammatically correct documents Competent in use of word-processing/spreadsheets/E-Mail packages Work closely to organisational priorities and deadlines - able to progress and facilitate matters Able to work on own initiative, make informed judgement without frequent recourse to management Ability quickly to learn, understand and apply the intricacies of operation of the functions within the directorate NVQ3 in Business Administration or equivalent experience Able to travel around the borough to attend meetings or events Able to adjust working hours to meet the demand of the service About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Client Local Authority in Newham Job Title Senior Temporary Accommodation Visiting Officer Pay Rate 220 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Job Purpose To carry out occupancy and property inspections across temporary accommodation within the London Borough of Newham, ensuring properties are occupied appropriately, meet required health and safety standards, and support the effective management of temporary accommodation placements. Key Responsibilities Conduct regular occupancy checks across temporary accommodation to confirm resident occupancy and identify any non-occupation or irregularities. Undertake property inspections to ensure compliance with health and safety standards, including HHSRS requirements. Record accurate visit outcomes, highlighting risks, safeguarding concerns, and property issues. Liaise with landlords, managing agents, and internal teams to address property condition issues and ensure compliance. Support the identification and investigation of abandoned or non-occupied properties, including preparing evidence where required. Respond to queries and issues raised during visits, providing advice or escalating where appropriate. Promote move-on options and provide basic advice to residents to support reduced length of stay in temporary accommodation. Ensure all activities are recorded accurately in relevant systems and contribute to performance monitoring. Work collaboratively with homelessness, procurement, and property management teams to support service delivery. Adhere to lone working procedures and follow safeguarding protocols at all times Person Specification (Summary) Experience of working in housing, temporary accommodation, or a similar front-line service. Knowledge of housing legislation, including homelessness duties and property standards (HHSRS desirable). Experience of conducting property visits/inspections and working with landlords or managing agents. Strong communication and problem-solving skills, with the ability to manage sensitive situations. Ability to work independently, manage a caseload, and prioritise workload effectively. IT literate with experience of recording accurate case notes and data. Additional Requirements Ability to travel across the borough to carry out visits. Willingness to work flexibly, including occasional out-of-hours visits if required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

PURPOSE OF JOB Housing Resettlement Officer Housing Resettlement Officer To act as a caseworker for housing applicants owed the main housing duty, providing advice guidance and assistance on the range of options available to resolve their housing problems and enable move on from temporary accommodation into settled accommodation. Housing Resettlement Officer To assess suitability on homeless applications carrying out investigations into areas of suitability and reach decisions within the framework of the Housing Act 1996 Part VII (Homelessness). Providing accurate and appropriate advice by assessing the support needs of clients and updating personalised housing plans. Refer cases to other sources of assistance where appropriate e.g. social care and health lettings agencies community and voluntary advice organisations. Assist in the council's reduction of temporary accommodation expenditure by ensuring that all avenues for temporary accommodation arrangements are explored. To work from our Community Hub in Central Maidstone, Trinity. MAIN ACCOUNTABILITES Housing Resettlement Officer To provide a dedicated and empathetic service to clients owed the main housing duty; assessing their housing and support needs; and to explore the appropriate interventions to remove the barriers to enable access suitable alternative accommodation. To have a comprehensive knowledge of all homelessness legislation, in particular Part 7 of the Housing Act 1996 (as amended) and the Homelessness Code of Guidance; as well as welfare benefits and social care knowledge. To assess and interview clients, including conducting home visits, in line with the Councils' statutory duties and relevant case law. To carry a caseload of homelessness main housing duty cases and develop, update and review Personalised Housing Plans for customers. This Plan will ensure that homelessness is relieved through active engagement with council and private sector services. To advise clients on full range of options to solve their housing problem, including registering on the Council's Housing Register, private renting, mortgage advice, supported accommodation options and shared ownership. To liaise with landlords to remove the barriers of move on including helping to resolve rent arrears, agreeing repayment plans, and offering incentives such as rent in advance and 6 months tenancy sustainment to secure private rented accommodation. To carry out income and expenditure assessments in order to access affordable housing option and affordability for move on accommodation To advise clients of available tenancy support services including income maximisation, Discretionary Housing Payments mutual exchange, debt and rent arrears advice and HB support. To have a full clean UK driving licence in order to conduct home visits at the client's home, prison, hostels, hospital or other locations as may be necessary. To write and issue statutory S184 decision letters, letters of referral to other authorities where an applicant's local connection lies elsewhere. To ensure full and accurate records of all clients, all advice and support provided. To maintain accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken. To develop effective working relationships with colleagues within Maidstone Borough Council, external bodies, service users, landlords as well as voluntary and other housing organisations. To deal with enquiries and correspondence from clients and their advocates, including solicitors, councillors, MPs, and other housing providers, in line with the Council's corporate response times. To assist with identifying households for nomination into direct lets, assessing suitability and recording this on their case. To complete administrative tasks related to the post as required.

Client Local Authority in Newham Job Title Temporary Accomodation Admin Officer Pay Rate 160 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Role Purpose To provide high-quality administrative support to the Temporary Accommodation team, ensuring the smooth management of placements, accurate record keeping, and effective coordination with providers, residents, and internal teams. Key Responsibilities Process temporary accommodation bookings, extensions, and terminations. Maintain accurate records of placements, voids, and occupancy on housing systems. Liaise with accommodation providers, landlords, and internal teams (PRS, Housing Inclusion) to coordinate placements and resolve queries. Manage team inboxes and respond to enquiries from residents and stakeholders. Support rent accounts, invoice processing, and escalate any discrepancies. Upload and manage key documentation (licence agreements, compliance records). Assist with data reporting and performance tracking. Provide general admin support including scheduling, minute taking, and record management. Key Requirements Previous administrative experience, ideally within housing or a local authority. Strong organisational skills and ability to manage high volumes of work. Good attention to detail and accurate data entry skills. Experience using housing systems (e.g. NEC/Northgate) desirable. Strong communication skills and ability to work with multiple stakeholders. Proficient in Microsoft Office (Outlook, Excel, Word). Additional Information Fast-paced environment with changing priorities. Knowledge of temporary accommodation processes is desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

An opportunity has arisen for a Temporary Accommodation Visiting Officer to ensure households in temporary accommodation are safe, suitable, and supported. The role involves conducting regular property visits, assessing accommodation against statutory standards, engaging sensitively with residents, and supporting improvements where needed. You will also help prevent and detect housing-related fraud and work collaboratively with internal teams and accommodation providers. Key Responsibilities Conduct regular visits to temporary accommodation, including bed and breakfast and nightly paid placements. Carry out suitability assessments and identify health, safety, and management concerns. Engage with residents, supporting wellbeing, mental health, and family needs. Identify safeguarding issues and make appropriate referrals. Verify occupancy, prevent, and report potential housing fraud. Maintain accurate records and contribute to service improvement initiatives. Person Specification Essential: Experience in housing, homelessness, or a related field. Experience visiting properties and working with vulnerable people. Knowledge of homelessness legislation, temporary accommodation standards, and welfare benefits. Strong communication, assessment, and record-keeping skills. Full, clean UK driving licence and access to an insured vehicle. If you have the relevent skills then please apply today!

Sheltered Housing Officer Teignbridge / Newton Abbot (Hybrid) 37 hours per week £15.12 per hour plus holiday pay, £19.64 Umbrella 2-3 month contract We are looking for a temporary Sheltered Housing Officer to carry out estate inspections and deliver generic housing management duties across a patch in Teignbridge. This role operates on a Mon Fri basis with an early finish on Fridays & hybrid working Driver essential MAIN OBJECTIVES: Carry out pull cord alarm tests Cary out estate inspections / walk-abouts Do some drop in support Be on hand to deal with any issues of anti-social behaviour / neighbourhood disputes Preferred Requirements: Experience in a similar role / housing or supported Understanding of the challenges faced by individuals in sheltered accommodation Excellent communication and interpersonal skills Ability to work flexibly and respond effectively to changing needs Empathetic and non-judgmental approach to supporting vulnerable individuals For more information about this position, please call Mark Grove on (phone number removed) or apply via this site

Housing Officer - working in the Bournemouth area 28,000 - 35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking a dedicated and proactive Housing Officer to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. This exciting opportunity is for someone who is ideally based to be able to cover the area of Bournemouth and offers a fully remote working model. You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users. About the Role As a Housing Officer, you will be responsible for managing a portfolio of up to 250 properties and service users. Once you join, you will be assigned your caseload and will take ownership of delivering direct support and property management. This includes carrying out property inspections, resolving tenancy issues, liaising with external agencies, and ensuring compliance with housing standards. This is an ideal role for someone who is self-motivated, organised, and passionate about supporting others in a community setting. Key Responsibilities Deliver high-quality housing management and tenancy support to a defined group of service users Conduct property visits and ensure housing standards are maintained Resolve tenancy issues, including complaints, breaches, or anti-social behaviour Liaise with local authorities, support agencies, and landlords Maintain accurate records and reporting in line with company procedures Work independently to manage your diary, appointments, and caseload effectively What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) The successful applicant will be subject to enhanced DBS checks This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Marks Consulting Partners are currently looking for a Relief Duty Officer to work with one of our Local Authority clients in London. What the Job Will be doing Managing a caseload of clients who are homeless or threatened with homelessness, delivering timely advice and housing solutions to prevent homelessness Assessing applications in line with Part VII of the Housing Act 1996 (as amended), making robust and legally sound decisions Fully investigating homelessness applications and determining the Council s duties under current legislation and Codes of Guidance Responding to Duty to Refer cases and working proactively with partner agencies to prevent homelessness Assessing housing needs and providing tailored advice to help clients sustain existing accommodation or secure alternative housing Securing suitable temporary accommodation where a statutory duty is owed, ensuring placements are appropriate and compliant Conducting home visits and mediating between households and landlords where required Working closely with housing associations, private landlords and letting agents to maximise housing options for clients Investigating cases of harassment or illegal eviction and liaising with legal teams and external partners where necessary Monitoring the welfare of clients in temporary accommodation and providing ongoing support and advice Maintaining accurate case records and contributing to performance data and service reporting Representing the service at multi-agency meetings and working collaboratively with internal departments and external partners What You Will Need Previous experience working within a Housing Options, Homelessness or Relief Duty role in a Local Authority or similar setting Strong knowledge of homelessness legislation, particularly Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Experience assessing homelessness applications and making statutory decisions Ability to manage a complex caseload and work in a fast-paced environment Strong communication and negotiation skills, with the ability to engage effectively with vulnerable clients and stakeholders Experience working with temporary accommodation placements and private rented sector options Good understanding of safeguarding, welfare benefits and housing support services Excellent organisational skills and ability to maintain accurate case records

We are seeking a proactive and resident-focused Temporary Accommodation Officer to join a busy Housing team within a South London local authority. This is a key role responsible for ensuring that households placed in temporary accommodation receive a high-quality service and are living in safe, suitable conditions. Key Responsibilities Lead on responding to and resolving complaints related to temporary accommodation, ensuring timely and effective outcomes Manage and respond to enquiries from elected members, providing clear updates and professional communication Liaise with managing agents and internal departments to ensure all temporary accommodation meets required standards of suitability and compliance Work closely with property inspectors to identify issues and drive improvements in accommodation quality Deliver excellent customer service to residents, maintaining a supportive and empathetic approach at all times About You Experience working in housing, ideally within temporary accommodation or homelessness services Strong communication skills, with the ability to handle complaints and member enquiries confidently Ability to build effective working relationships with external partners and internal teams Good understanding of housing standards and suitability requirements (desirable) Organised, detail-oriented, and committed to delivering high-quality services How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We are seeking an experienced Resettlement & Move-On Officer to support households in temporary accommodation to secure long-term housing in the Private Rented Sector (PRS) . This role is ideal for candidates with a background in estate agency, lettings, or private sector housing , who have experience working with private landlords and managing property placements. You will be responsible for helping homeless households move on from temporary accommodation into suitable private rented accommodation by building relationships with landlords and letting agents , negotiating tenancies, and supporting residents through the resettlement process. Key Responsibilities Support households to move from temporary accommodation into private rented accommodation . Work closely with private landlords and letting agents to source suitable properties. Negotiate rents, deposits, and tenancy terms. Carry out affordability assessments and ensure properties are suitable and sustainable. Assist clients with tenancy sign-ups and moving arrangements. Provide resettlement support to ensure successful tenancy sustainment. Conduct property viewings where required. Liaise with Housing Benefit/Universal Credit teams regarding rent and LHA rates. Maintain accurate case records and meet move-on targets. Help prevent homelessness by securing private rented sector accommodation. Essential Experience Experience working in estate agency, lettings, property management, or private sector housing . Experience working with private landlords and letting agents . Experience negotiating rents and tenancy agreements. Understanding of the Private Rented Sector . Experience working in housing, homelessness, or resettlement (desirable but not essential if strong PRS/estate agency background). If you have the relevant skills then please apply today!

We are seeking a proactive and compassionate Temporary Accommodation Officer to join our Housing team. You will play a key role in supporting residents in temporary accommodation, ensuring their needs are met, tenancies are maintained, and housing challenges are resolved efficiently. This is a hands-on role that requires excellent communication, problem-solving, and organisational skills. Key Responsibilities Manage and maintain temporary accommodation placements for residents. Conduct regular property visits and tenancy checks to ensure compliance and safety. Support residents to sustain tenancies and provide guidance on housing options. Respond to housing enquiries, complaints, and urgent issues promptly. Liaise with internal teams and external agencies to resolve tenancy matters. Assist with tenancy verification, occupancy checks, and compliance with housing policies. Contribute to safeguarding and risk management processes as required. Person Specification Experience in housing, temporary accommodation, or tenancy management. Understanding of housing legislation, policies, and safeguarding practices. Excellent communication and interpersonal skills to work with diverse residents. Strong organisational skills with the ability to manage multiple priorities. Able to make sound decisions and work independently as well as part of a team. Experience in resolving tenancy disputes or managing sensitive situations is desirable.

We are seeking a motivated and experienced Resettlement & Move-On Officer to join our Housing Services team. You will play a key role in supporting households living in temporary accommodation to move into sustainable, longer-term housing, primarily within the Private Rented Sector (PRS) . The successful candidate will work closely with landlords, letting agents, and partner agencies to secure suitable housing options, support tenancy sustainment, and help the council discharge its homelessness duties. Key Responsibilities Support households in temporary accommodation to secure long-term PRS tenancies Develop and implement personalised housing plans to promote move-on and independence Engage, negotiate, and maintain positive relationships with landlords, letting agents, and accommodation providers Provide advice to tenants on tenancy readiness, affordability, and sustaining their tenancy Manage a caseload of households, monitoring progress and updating plans as needed Collaborate with internal housing teams and external partners to ensure smooth resettlement Support families with education, employment, and wider wellbeing needs during resettlement Ensure all activity complies with relevant legislation, council policies, and safeguarding requirements Person Specification Essential: Experience in housing, homelessness prevention, or resettlement work Strong knowledge of housing legislation, tenancy rights, and the PRS Excellent landlord engagement and negotiation skills Ability to manage caseloads effectively and deliver personalised support Strong communication, organisational, and problem-solving skills Empathy and resilience when working with vulnerable clients If you have the relevant skills then please apply today

Temporary Accommodation Officer My client is currently looking for an experienced Temporary Accommodation Officer who can place and manage tenants into Temporary Accommodation. The Officer must understand how Local Authorities work regarding their policies and procedures. The team want someone who can add knowledge and experience alongside their peers whilst encouraging a supportive work environment. The Temporary Accommodation Officer will successfully place homeless clients into Temporary Accommodation properties and manage accounts throughout placement. The Officer will be supported into a comfortable workload and supported by the manager throughout. Placing and directly managing Homeless households in Temporary Accommodation (TA) Managing rent accounts for all the temporary accommodation properties within your patch Minimising low to high level arrears Local Authority experience Experience in void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. You will also deal with maintaining Health and Safety Standards and making sure repairs are being carried out and reporting. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.

Our client is seeking an experienced and dynamic senior housing professional to lead their Temporary Accommodation, and Housing Allocations services within a busy local authority setting. Key Responsibilities Provide strategic and operational leadership across Temporary Accommodation, Allocations and Housing Register services, Lead the delivery of the Council's B&B elimination plan, reducing reliance on unsuitable accommodation and supporting households to move into sustainable housing Oversee the provision, procurement and management of Temporary Accommodation, ensuring services operate within legislative requirements, contractual standards and financial limits Ensure the Council meets its statutory duties under the Housing Act 1996 and Homelessness Reduction Act 2017 and other statutory guidance. Oversee the Housing Register and allocations scheme, ensuring a fair, transparent and effective approach to prioritisation and lettings Drive continuous service improvement, strengthening performance management, improving the customer journey and delivering value for money Lead on the development and implementation of service policies, procedures and systems in line with legislative and strategic requirements Manage significant financial resources, including Temporary Accommodation budgets, ensuring effective planning, control and alignment with the Council's financial framework Build and maintain effective partnerships with internal services, external agencies, landlords and providers to improve supply and service delivery Represent the service at a senior level, including engagement with Members, senior leaders and external stakeholders About You Substantial experience at a senior management level within a local authority housing service, with responsibility for Temporary Accommodation and Housing Allocation services Demonstrable experience of leading and motivating large, multi-disciplinary teams and delivering service improvement in a complex environment Strong understanding of homelessness legislation, allocations frameworks and the wider housing policy context Experience of managing significant budgets within a public sector environment and delivering services within financial constraints Experience of commissioning, procurement and contract management, including working effectively with housing providers, landlords and partners Ability to lead and deliver change programmes, improving service performance and customer outcomes Strong influencing and communication skills, with the ability to build effective relationships with Members, senior officers and external stakeholders Politically aware, with a clear understanding of the governance and decision-making environment within local government Able to provide clear strategic direction while maintaining effective oversight of operational delivery. If you are interested in this role please send your updated CV in the first instance.

We are currently recruiting for an experienced Temporary Accommodation Officer to support a busy Housing team within a local authority setting. This role is key to ensuring households in temporary accommodation are placed appropriately, managed effectively, and supported in line with statutory duties. Key Duties and Responsibilities for the Temporary Accommodation Officer : Manage a caseload of households placed in temporary accommodation , ensuring placements are suitable and compliant with legislation Arrange and coordinate placements into emergency, interim, and longer-term temporary accommodation Liaise with accommodation providers, landlords, and internal teams to secure and maintain suitable placements Conduct regular reviews of placements to ensure ongoing suitability and cost effectiveness Respond to tenant queries, complaints, and requests, providing clear and timely communication Monitor occupancy levels and assist in reducing the use of high-cost or nightly paid accommodation Ensure accurate record-keeping and maintain up-to-date case notes on housing management systems Support move-on processes into more settled accommodation where appropriate Work in line with relevant housing legislation, including the Housing Act 1996 and homelessness duties Requirements: Previous experience working as a temporary accommodation officer, homelessness, or housing allocations role within a local authority or housing provider Strong understanding of homelessness legislation and placement duties Excellent organisational and communication skills Ability to manage a busy and varied caseload effectively Why apply? Opportunity to work within a supportive and experienced housing team Competitive rates and flexible working arrangements Immediate start available If you have experience managing temporary accommodation placements and are available for an interim role, we would welcome your application.

Income Maximisation Officer Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for an experienced Income Maximisation Officer to join their Housing and Regeneration Directorate. This is an excellent opportunity for a housing finance professional with strong experience in income collection, arrears management and tenant support to contribute to a vital frontline service supporting vulnerable households in temporary accommodation. Contract Details: Type: Temporary Pay: £20.76 per hour (PAYE) / £27.07 per hour (Umbrella) Location: Twickenham Civic Centre Working Arrangements: Hybrid - office and home working (start of assignment is 2 weeks in the office every day for training/shadowing and then 3 days in the office and 2 days working from home) Hours: 36 hours per week, Monday to Friday Role Overview As an Income Maximisation Officer, you will lead and manage a patch of temporary accommodation accounts, ensuring maximum income collection and minimising arrears across both current and former tenants. You will provide financial advice, support benefit claims, complete affordability assessments and take appropriate recovery action where required. Key Responsibilities Manage a caseload of rent accounts to maximise income collection and minimise arrears Proactively monitor accounts and agree repayment plans where necessary Provide financial advice and guidance to tenants to support tenancy sustainment Support tenants to maximise income by ensuring full benefit entitlement is claimed Complete affordability assessments in line with the Homelessness Code of Guidance Prepare and manage cases for legal action, including possession proceedings and court attendance Liaise with partner agencies and internal departments to resolve complex cases Support vulnerable households with sensitive and preventative interventions Maintain accurate records and financial information in line with council procedures Participate in duty rotas and customer service activity across both boroughs Top 3 Skills Required Experience in income collection, managing a patch of rent accounts for both current and former tenants Assisting tenants to maximise their income by ensuring they are claiming their full benefit entitlement and referring tenants who require specialist advice Providing financial advice to tenants to ensure they can afford their charges Essential Experience and Skills Experience of arrears management and debt collection within a housing or local authority environment Strong understanding of welfare benefits and entitlement advice Experience supporting vulnerable clients with complex financial needs Ability to manage a varied caseload and prioritise effectively Excellent communication, numeracy and IT skills Calm, empathetic and professional approach when dealing with sensitive cases Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

An opportunity has arisen for a Temporary Accommodation Visiting Officer to ensure households in temporary accommodation are safe, suitable, and supported. The role involves conducting regular property visits, assessing accommodation against statutory standards, engaging sensitively with residents, and supporting improvements where needed. You will also help prevent and detect housing-related fraud and work collaboratively with internal teams and accommodation providers. Key Responsibilities Conduct regular visits to temporary accommodation, including bed and breakfast and nightly paid placements. Carry out suitability assessments and identify health, safety, and management concerns. Engage with residents, supporting wellbeing, mental health, and family needs. Identify safeguarding issues and make appropriate referrals. Verify occupancy, prevent, and report potential housing fraud. Maintain accurate records and contribute to service improvement initiatives. Person Specification Essential: Experience in housing, homelessness, or a related field. Experience visiting properties and working with vulnerable people. Knowledge of homelessness legislation, temporary accommodation standards, and welfare benefits. Strong communication, assessment, and record-keeping skills. Full, clean UK driving licence and access to an insured vehicle. If you have the relevent skills then please apply today!