We have an exciting opportunity for a Parts Advisor to join our friendly and hardworking team at Horsham Ford. This role will offer variation whilst also giving you the opportunity to provide exceptional customer experience within a sales environment. The Opportunity: As a Parts Advisor you will: Be key in deliveringour customer satisfaction,volumeand profitabilityobjectives, both individually and a click apply for full job details
Apr 06, 2026
Full time
We have an exciting opportunity for a Parts Advisor to join our friendly and hardworking team at Horsham Ford. This role will offer variation whilst also giving you the opportunity to provide exceptional customer experience within a sales environment. The Opportunity: As a Parts Advisor you will: Be key in deliveringour customer satisfaction,volumeand profitabilityobjectives, both individually and a click apply for full job details
Total Contracted Hours: 37.5 An exciting new Customer Service Advisor opportunity at DX! About Us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important click apply for full job details
Apr 06, 2026
Full time
Total Contracted Hours: 37.5 An exciting new Customer Service Advisor opportunity at DX! About Us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important click apply for full job details
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 4th May 2026 Salary: 25,120 per annum Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU. At the end of May, we will be moving to a new site in central Glasgow! Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning 25,120 per annum with incentives on top - you can earn an extra 4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 4th May 2026 Salary: 25,120 per annum Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU. At the end of May, we will be moving to a new site in central Glasgow! Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning 25,120 per annum with incentives on top - you can earn an extra 4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Customer Service Advisor Permanent Ipswich/hybrid Closing date - 10 April 2026 Who we are: Were not just talking about making a difference, were making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world click apply for full job details
Apr 06, 2026
Full time
Customer Service Advisor Permanent Ipswich/hybrid Closing date - 10 April 2026 Who we are: Were not just talking about making a difference, were making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world click apply for full job details
Parts Advisor £30,000 Basic OTE up to £36,000 Wokingham Permanent / Full Time Working Hours: Monday to Friday (8:00am 6:00pm) Saturday: 1 in 4 Saturdays (8:00am 1:00pm) Our client, a busy main dealership in the Wokingham area, is looking to recruit an experienced Parts Advisor to join their established parts team. This is a great opportunity to join a professional and supportive team within a fast-paced dealership environment. The role will involve working across both front and back counter, supporting technicians and retail customers while ensuring efficient parts supply and excellent customer service. Duties & Responsibilities: Identifying and supplying the correct vehicle parts for customers and workshop technicians Working across front and back counter supporting both retail and internal customers Maintaining accurate stock control and assisting with stock checks Processing orders, deliveries and parts returns Providing excellent customer service both in person and over the phone Supporting workshop efficiency by ensuring technicians receive parts promptly Maintaining strong working relationships with the manufacturer and suppliers Your Background & Skill: Previous experience working as a Parts Advisor within the motor trade Strong knowledge of vehicle parts and dealership parts processes Excellent communication and customer service skills Ability to work efficiently in a busy dealership environment Good organisational and time management skills Confident, professional and a strong team player For further details on this Parts Advisor role and other jobs within the motor trade, please submit your CV to ACS Automotive Recruitment Consultancy.
Apr 06, 2026
Full time
Parts Advisor £30,000 Basic OTE up to £36,000 Wokingham Permanent / Full Time Working Hours: Monday to Friday (8:00am 6:00pm) Saturday: 1 in 4 Saturdays (8:00am 1:00pm) Our client, a busy main dealership in the Wokingham area, is looking to recruit an experienced Parts Advisor to join their established parts team. This is a great opportunity to join a professional and supportive team within a fast-paced dealership environment. The role will involve working across both front and back counter, supporting technicians and retail customers while ensuring efficient parts supply and excellent customer service. Duties & Responsibilities: Identifying and supplying the correct vehicle parts for customers and workshop technicians Working across front and back counter supporting both retail and internal customers Maintaining accurate stock control and assisting with stock checks Processing orders, deliveries and parts returns Providing excellent customer service both in person and over the phone Supporting workshop efficiency by ensuring technicians receive parts promptly Maintaining strong working relationships with the manufacturer and suppliers Your Background & Skill: Previous experience working as a Parts Advisor within the motor trade Strong knowledge of vehicle parts and dealership parts processes Excellent communication and customer service skills Ability to work efficiently in a busy dealership environment Good organisational and time management skills Confident, professional and a strong team player For further details on this Parts Advisor role and other jobs within the motor trade, please submit your CV to ACS Automotive Recruitment Consultancy.
Join our Advisory Services team! Our Advisory Services function advise organisations on IT strategy, implementing the most appropriate technologies, optimising their performance, and help them in managing their end to end IT services against business needs. In doing this we help the leaders (CxO's) within our customers maximise productivity and realise the business value of IT for internal and external users. Advisory Services has 3 distinct focuses: Technology Advisory Industry / Vertical Advisory Billable Advisory / Consultancy Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As an Enterprise Technologist you will be working predominantly with our most Large and Complex customers to help them drive largescale technology transformations. Working alongside Softcat's technology sales specialists, Enterprise Architecture team and liaising with our Office of the CTO colleagues you will be one our most senior most Technology Evangelist for Data Centre. The role is 100% focussed on pre-sales engagements and enablement for our largest customers, providing a deep level of understanding of our technology propositions within the context of a customers requirement or problem statement. Enterprise Technologists are expected to drive sales growth within the aligned technology proposition. It is core to the role that the individuals in post are aligned to both the technology proposition but also the sales communities within the business and their growth targets. Within the Technology Proposition area of "Data Centre" we are looking for a candidate with a deep knowledge and experience in High Performance Compute (HPC). Within our customer base we have a growing demand for HPC and we are looking for a candidate who has understanding within the field spanning pre-sales, architecture, implementation and operation of HPC stacks encompassing the vendor landscape, technology heritage and roadmap as well as the customer use cases and lifecycle. As Enterprise Technologist - Data Centre HPC you'll be responsible for: Attend customer opportunity and strategy meetings Focus on and directly influence the sales growth of Data Centre Engage at senior level to influence customer technology strategy and become a trusted advisor. Lead the technical sales teams within the account team , ensuring the solutions proposed are fit for purpose and provide good value Function as a proactive member of the relevant Sector/Account leadership teams Provide leadership input into transformational sales opportunities within accounts Identify and analyse requirements and customer problems and map out capabilities within your technology focus area that fit the requirement Liaise with our Technology Proposition and Partner Councils to keep fully abreast of developments in the market and technology GTM's We'd love you to have Specific knowledge in Data Centre at a senior level i.e. CTO, Senior Sales Engineer, Architecture etc and/or Consultancy and/or CTO and/or CIO level experience within Data Centre To represent Softcat and the Advisory team by embodying the values of the business and meeting the needs of the role profile (attached) Experience at leading major largescale transformational programmes Relationship focused; experience of building relationships at the highest levels within enterprise customers, becoming a trusted advisor on a technology basis Excellent negotiating skills and exceptional commercial skills Knowledge of and experience in designing and implementing solutions comprising of multiple technologies and business applications Commercially astute with governance experience Demonstrable experience in having previously identified and led cross working party initiatives through discovery, selection, implementation, and continuous review to assure customer satisfaction We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 06, 2026
Full time
Join our Advisory Services team! Our Advisory Services function advise organisations on IT strategy, implementing the most appropriate technologies, optimising their performance, and help them in managing their end to end IT services against business needs. In doing this we help the leaders (CxO's) within our customers maximise productivity and realise the business value of IT for internal and external users. Advisory Services has 3 distinct focuses: Technology Advisory Industry / Vertical Advisory Billable Advisory / Consultancy Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As an Enterprise Technologist you will be working predominantly with our most Large and Complex customers to help them drive largescale technology transformations. Working alongside Softcat's technology sales specialists, Enterprise Architecture team and liaising with our Office of the CTO colleagues you will be one our most senior most Technology Evangelist for Data Centre. The role is 100% focussed on pre-sales engagements and enablement for our largest customers, providing a deep level of understanding of our technology propositions within the context of a customers requirement or problem statement. Enterprise Technologists are expected to drive sales growth within the aligned technology proposition. It is core to the role that the individuals in post are aligned to both the technology proposition but also the sales communities within the business and their growth targets. Within the Technology Proposition area of "Data Centre" we are looking for a candidate with a deep knowledge and experience in High Performance Compute (HPC). Within our customer base we have a growing demand for HPC and we are looking for a candidate who has understanding within the field spanning pre-sales, architecture, implementation and operation of HPC stacks encompassing the vendor landscape, technology heritage and roadmap as well as the customer use cases and lifecycle. As Enterprise Technologist - Data Centre HPC you'll be responsible for: Attend customer opportunity and strategy meetings Focus on and directly influence the sales growth of Data Centre Engage at senior level to influence customer technology strategy and become a trusted advisor. Lead the technical sales teams within the account team , ensuring the solutions proposed are fit for purpose and provide good value Function as a proactive member of the relevant Sector/Account leadership teams Provide leadership input into transformational sales opportunities within accounts Identify and analyse requirements and customer problems and map out capabilities within your technology focus area that fit the requirement Liaise with our Technology Proposition and Partner Councils to keep fully abreast of developments in the market and technology GTM's We'd love you to have Specific knowledge in Data Centre at a senior level i.e. CTO, Senior Sales Engineer, Architecture etc and/or Consultancy and/or CTO and/or CIO level experience within Data Centre To represent Softcat and the Advisory team by embodying the values of the business and meeting the needs of the role profile (attached) Experience at leading major largescale transformational programmes Relationship focused; experience of building relationships at the highest levels within enterprise customers, becoming a trusted advisor on a technology basis Excellent negotiating skills and exceptional commercial skills Knowledge of and experience in designing and implementing solutions comprising of multiple technologies and business applications Commercially astute with governance experience Demonstrable experience in having previously identified and led cross working party initiatives through discovery, selection, implementation, and continuous review to assure customer satisfaction We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Customer Experience Advisor South Wales 27,000 - 29,000 + Progression + Training + Development + 25 Days Holiday + Bank Holiday + Pension Are you a customer-focused professional who thrives on helping people and solving problems? Do you want to play a key role in delivering a seamless, supportive experience for residents on retrofit projects? We are a fast-growing retrofit and renewables company delivering high-quality installations across social housing, local authorities, and funded schemes. Our mission is to create safer, more energy-efficient homes while making a real difference in people's lives. Join a company where your work directly improves communities and is valued every single day. As a Customer Experience Advisor, you will be at the heart of our operations, ensuring residents have a smooth, positive, and supportive journey. You'll take ownership of communications, coordinate installations, solve problems, and deliver exceptional service from referral to post-installation. This is your chance to play a critical role in a growing team where your impact is visible and appreciated. We are looking for someone who thrives on helping people and making a difference. You are organised, empathetic, and confident, with a natural ability to handle multiple priorities and complex situations. You take pride in your professionalism, enjoy collaborating with others, and are motivated by delivering outstanding outcomes for residents. The Person Passionate about customer service and creating positive experiences Excellent communicator with empathy and professionalism Calm, proactive, and solution-focused under pressure Highly organised with meticulous attention to detail Collaborative and driven to make a meaningful impact The Role Be the main point of contact for residents, guiding them through every step of the retrofit journey Coordinate appointments, installations, and follow-up works efficiently Resolve complaints and issues with confidence and care Support post-installation handovers, warranties, and defect management Maintain accurate records and ensure compliance, helping the team succeed BH (phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 06, 2026
Full time
Customer Experience Advisor South Wales 27,000 - 29,000 + Progression + Training + Development + 25 Days Holiday + Bank Holiday + Pension Are you a customer-focused professional who thrives on helping people and solving problems? Do you want to play a key role in delivering a seamless, supportive experience for residents on retrofit projects? We are a fast-growing retrofit and renewables company delivering high-quality installations across social housing, local authorities, and funded schemes. Our mission is to create safer, more energy-efficient homes while making a real difference in people's lives. Join a company where your work directly improves communities and is valued every single day. As a Customer Experience Advisor, you will be at the heart of our operations, ensuring residents have a smooth, positive, and supportive journey. You'll take ownership of communications, coordinate installations, solve problems, and deliver exceptional service from referral to post-installation. This is your chance to play a critical role in a growing team where your impact is visible and appreciated. We are looking for someone who thrives on helping people and making a difference. You are organised, empathetic, and confident, with a natural ability to handle multiple priorities and complex situations. You take pride in your professionalism, enjoy collaborating with others, and are motivated by delivering outstanding outcomes for residents. The Person Passionate about customer service and creating positive experiences Excellent communicator with empathy and professionalism Calm, proactive, and solution-focused under pressure Highly organised with meticulous attention to detail Collaborative and driven to make a meaningful impact The Role Be the main point of contact for residents, guiding them through every step of the retrofit journey Coordinate appointments, installations, and follow-up works efficiently Resolve complaints and issues with confidence and care Support post-installation handovers, warranties, and defect management Maintain accurate records and ensure compliance, helping the team succeed BH (phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Join our Advisory Services team! Our Advisory Services function advise organisations on IT strategy, implementing the most appropriate technologies, optimising their performance, and help them in managing their end to end IT services against business needs. In doing this we help the leaders (CxO's) within our customers maximise productivity and realise the business value of IT for internal and external users. Advisory Services has 3 distinct focuses: Technology Advisory Industry / Vertical Advisory Billable Advisory / Consultancy Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As an Enterprise Technologist you will be working predominantly with our most Large and Complex customers to help them drive largescale technology transformations. Working alongside Softcat's technology sales specialists, Enterprise Architecture team and liaising with our Office of the CTO colleagues you will be one our most senior most Technology Evangelist for Data Centre. The role is 100% focussed on pre-sales engagements and enablement for our largest customers, providing a deep level of understanding of our technology propositions within the context of a customers requirement or problem statement. Enterprise Technologists are expected to drive sales growth within the aligned technology proposition. It is core to the role that the individuals in post are aligned to both the technology proposition but also the sales communities within the business and their growth targets. Within the Technology Proposition area of "Data Centre" we are looking for a candidate with a deep knowledge and experience in High Performance Compute (HPC). Within our customer base we have a growing demand for HPC and we are looking for a candidate who has understanding within the field spanning pre-sales, architecture, implementation and operation of HPC stacks encompassing the vendor landscape, technology heritage and roadmap as well as the customer use cases and lifecycle. As Enterprise Technologist - Data Centre HPC you'll be responsible for: Attend customer opportunity and strategy meetings Focus on and directly influence the sales growth of Data Centre Engage at senior level to influence customer technology strategy and become a trusted advisor. Lead the technical sales teams within the account team , ensuring the solutions proposed are fit for purpose and provide good value Function as a proactive member of the relevant Sector/Account leadership teams Provide leadership input into transformational sales opportunities within accounts Identify and analyse requirements and customer problems and map out capabilities within your technology focus area that fit the requirement Liaise with our Technology Proposition and Partner Councils to keep fully abreast of developments in the market and technology GTM's We'd love you to have Specific knowledge in Data Centre at a senior level i.e. CTO, Senior Sales Engineer, Architecture etc and/or Consultancy and/or CTO and/or CIO level experience within Data Centre To represent Softcat and the Advisory team by embodying the values of the business and meeting the needs of the role profile (attached) Experience at leading major largescale transformational programmes Relationship focused; experience of building relationships at the highest levels within enterprise customers, becoming a trusted advisor on a technology basis Excellent negotiating skills and exceptional commercial skills Knowledge of and experience in designing and implementing solutions comprising of multiple technologies and business applications Commercially astute with governance experience Demonstrable experience in having previously identified and led cross working party initiatives through discovery, selection, implementation, and continuous review to assure customer satisfaction We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 06, 2026
Full time
Join our Advisory Services team! Our Advisory Services function advise organisations on IT strategy, implementing the most appropriate technologies, optimising their performance, and help them in managing their end to end IT services against business needs. In doing this we help the leaders (CxO's) within our customers maximise productivity and realise the business value of IT for internal and external users. Advisory Services has 3 distinct focuses: Technology Advisory Industry / Vertical Advisory Billable Advisory / Consultancy Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As an Enterprise Technologist you will be working predominantly with our most Large and Complex customers to help them drive largescale technology transformations. Working alongside Softcat's technology sales specialists, Enterprise Architecture team and liaising with our Office of the CTO colleagues you will be one our most senior most Technology Evangelist for Data Centre. The role is 100% focussed on pre-sales engagements and enablement for our largest customers, providing a deep level of understanding of our technology propositions within the context of a customers requirement or problem statement. Enterprise Technologists are expected to drive sales growth within the aligned technology proposition. It is core to the role that the individuals in post are aligned to both the technology proposition but also the sales communities within the business and their growth targets. Within the Technology Proposition area of "Data Centre" we are looking for a candidate with a deep knowledge and experience in High Performance Compute (HPC). Within our customer base we have a growing demand for HPC and we are looking for a candidate who has understanding within the field spanning pre-sales, architecture, implementation and operation of HPC stacks encompassing the vendor landscape, technology heritage and roadmap as well as the customer use cases and lifecycle. As Enterprise Technologist - Data Centre HPC you'll be responsible for: Attend customer opportunity and strategy meetings Focus on and directly influence the sales growth of Data Centre Engage at senior level to influence customer technology strategy and become a trusted advisor. Lead the technical sales teams within the account team , ensuring the solutions proposed are fit for purpose and provide good value Function as a proactive member of the relevant Sector/Account leadership teams Provide leadership input into transformational sales opportunities within accounts Identify and analyse requirements and customer problems and map out capabilities within your technology focus area that fit the requirement Liaise with our Technology Proposition and Partner Councils to keep fully abreast of developments in the market and technology GTM's We'd love you to have Specific knowledge in Data Centre at a senior level i.e. CTO, Senior Sales Engineer, Architecture etc and/or Consultancy and/or CTO and/or CIO level experience within Data Centre To represent Softcat and the Advisory team by embodying the values of the business and meeting the needs of the role profile (attached) Experience at leading major largescale transformational programmes Relationship focused; experience of building relationships at the highest levels within enterprise customers, becoming a trusted advisor on a technology basis Excellent negotiating skills and exceptional commercial skills Knowledge of and experience in designing and implementing solutions comprising of multiple technologies and business applications Commercially astute with governance experience Demonstrable experience in having previously identified and led cross working party initiatives through discovery, selection, implementation, and continuous review to assure customer satisfaction We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate:? £12.82 per hour rising to £13 click apply for full job details
Apr 06, 2026
Full time
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate:? £12.82 per hour rising to £13 click apply for full job details
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 06, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Workshop Controller £36,000 Basic OTE £47,400+ (Uncapped Bonus Potential) Chester Permanent / Full Time Working Hours: Monday to Friday (8:00am 5:00pm) Saturday: Ideally 1 in 2 Saturday mornings (flexible to 1 in 3 or 1 in 4 for the right candidate) Our client, a busy main dealership in the Chester area, is looking to recruit an experienced Workshop Controller to join their successful aftersales team. This is an excellent opportunity for an experienced workshop professional to take on a leadership role overseeing a large team of technicians, ensuring work is completed efficiently while maintaining high standards of productivity and customer satisfaction. Duties & Responsibilities: Managing and coordinating the daily workflow of the workshop Overseeing a team of approximately 20 technicians Allocating work efficiently to maximise workshop productivity Monitoring job progress and ensuring work is completed within agreed timescales Liaising closely with the Service Advisors and management team Maintaining high standards of quality control and workshop efficiency Ensuring technicians are fully utilised and workshop targets are achieved Supporting the team with technical guidance where required Your Background & Skill: Minimum 3 years experience in a Workshop Controller or senior workshop role Previous experience within a main dealership or high-volume workshop Strong leadership and organisational skills Ability to manage workload and prioritise jobs effectively Excellent communication skills when dealing with technicians and service teams Strong focus on productivity, efficiency and quality For further details on this Workshop Controller role and other jobs within the motor trade, please submit your CV to ACS Automotive Recruitment Consultancy.
Apr 05, 2026
Full time
Workshop Controller £36,000 Basic OTE £47,400+ (Uncapped Bonus Potential) Chester Permanent / Full Time Working Hours: Monday to Friday (8:00am 5:00pm) Saturday: Ideally 1 in 2 Saturday mornings (flexible to 1 in 3 or 1 in 4 for the right candidate) Our client, a busy main dealership in the Chester area, is looking to recruit an experienced Workshop Controller to join their successful aftersales team. This is an excellent opportunity for an experienced workshop professional to take on a leadership role overseeing a large team of technicians, ensuring work is completed efficiently while maintaining high standards of productivity and customer satisfaction. Duties & Responsibilities: Managing and coordinating the daily workflow of the workshop Overseeing a team of approximately 20 technicians Allocating work efficiently to maximise workshop productivity Monitoring job progress and ensuring work is completed within agreed timescales Liaising closely with the Service Advisors and management team Maintaining high standards of quality control and workshop efficiency Ensuring technicians are fully utilised and workshop targets are achieved Supporting the team with technical guidance where required Your Background & Skill: Minimum 3 years experience in a Workshop Controller or senior workshop role Previous experience within a main dealership or high-volume workshop Strong leadership and organisational skills Ability to manage workload and prioritise jobs effectively Excellent communication skills when dealing with technicians and service teams Strong focus on productivity, efficiency and quality For further details on this Workshop Controller role and other jobs within the motor trade, please submit your CV to ACS Automotive Recruitment Consultancy.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
Apr 05, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
Join Our Team as a Payroll Advisor! Are you a detail-oriented payroll professional looking for a new challenge? Do you thrive in a dynamic team environment? If so, we have the perfect opportunity for you! Our client, a leader in the National Gas industry, is seeking a passionate and reliable Payroll Advisor to join their growing team. Pay Rate: 32,936 per annum Duration: Temp - perm Location: Warwick Working Pattern: Hybrid, 50% in the office Mon - Fri Start date: ASAP Your New Role As a Payroll Advisor, you'll play a pivotal role in ensuring accurate and timely payroll processing for approximately 2,200 employees. Your expertise in payroll regulations and processes will be invaluable as you help maintain compliance while delivering exceptional service. Key Responsibilities: Payroll Processing: Collaborate with the team to manage end-to-end payroll processing for two payrolls each month. Systems Management: Identify and address discrepancies in the flow of information between ADP, SuccessFactors, and other systems. Year-End Processing: Assist with tax year-end requirements, including P60s, P11Ds, and audits. Data Management: Collect, verify, and input payroll data from various departments, ensuring accuracy for additional pay and absence-related information. Compliance: Ensure all payroll practices meet statutory requirements and company policies. Reporting: Prepare timely reports and reconciliations for internal and external stakeholders. Issues Resolution: Provide thorough and detailed responses to payroll queries, delivering excellent customer service. Record Keeping: Safeguard payroll and employee records, ensuring confidentiality and data integrity. Pensions & Benefits: Update pension and benefit changes in the system, reconcile values, and create third-party payment schedules. Continuous Improvement: Identify and suggest enhancements to streamline payroll processing efficiencies. Collaboration & Support: Work effectively across the business, offering support at various levels. Communication: Deliver clear and concise communication with internal and external stakeholders. About You You are passionate about payroll with a keen eye for detail. Your ability to interpret policies accurately and your drive for continuous improvement make you a perfect fit for our team. You take pride in providing exceptional customer service and enjoy being part of a collaborative environment. Experience and Knowledge Essential: 5+ years of in-house payroll experience CIPP Foundation level qualification (or working towards) Understanding of HMRC requirements (RTI, FPS & EPS, Tax, NI & taxable benefits) Advanced Microsoft Excel skills Detail-oriented with excellent organizational abilities Desirable: Experience with ADP Globalview and SuccessFactors Bureau Payroll experience Why Join Us? Be part of a vibrant team that values your expertise and encourages growth! Our client offers a supportive work environment where innovation and efficiency are celebrated. If you're ready to take your payroll career to the next level, we want to hear from you! Apply Today! If you're excited about contributing to a team that prioritizes accuracy and compliance while fostering a positive workplace culture, send us your resume today! Join us and make a meaningful impact in the National Gas industry! Please note if you do not hear back regarding your application within five working days you have unfortunately been unsuccessful currently, but we thank you for your interest. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 05, 2026
Contractor
Join Our Team as a Payroll Advisor! Are you a detail-oriented payroll professional looking for a new challenge? Do you thrive in a dynamic team environment? If so, we have the perfect opportunity for you! Our client, a leader in the National Gas industry, is seeking a passionate and reliable Payroll Advisor to join their growing team. Pay Rate: 32,936 per annum Duration: Temp - perm Location: Warwick Working Pattern: Hybrid, 50% in the office Mon - Fri Start date: ASAP Your New Role As a Payroll Advisor, you'll play a pivotal role in ensuring accurate and timely payroll processing for approximately 2,200 employees. Your expertise in payroll regulations and processes will be invaluable as you help maintain compliance while delivering exceptional service. Key Responsibilities: Payroll Processing: Collaborate with the team to manage end-to-end payroll processing for two payrolls each month. Systems Management: Identify and address discrepancies in the flow of information between ADP, SuccessFactors, and other systems. Year-End Processing: Assist with tax year-end requirements, including P60s, P11Ds, and audits. Data Management: Collect, verify, and input payroll data from various departments, ensuring accuracy for additional pay and absence-related information. Compliance: Ensure all payroll practices meet statutory requirements and company policies. Reporting: Prepare timely reports and reconciliations for internal and external stakeholders. Issues Resolution: Provide thorough and detailed responses to payroll queries, delivering excellent customer service. Record Keeping: Safeguard payroll and employee records, ensuring confidentiality and data integrity. Pensions & Benefits: Update pension and benefit changes in the system, reconcile values, and create third-party payment schedules. Continuous Improvement: Identify and suggest enhancements to streamline payroll processing efficiencies. Collaboration & Support: Work effectively across the business, offering support at various levels. Communication: Deliver clear and concise communication with internal and external stakeholders. About You You are passionate about payroll with a keen eye for detail. Your ability to interpret policies accurately and your drive for continuous improvement make you a perfect fit for our team. You take pride in providing exceptional customer service and enjoy being part of a collaborative environment. Experience and Knowledge Essential: 5+ years of in-house payroll experience CIPP Foundation level qualification (or working towards) Understanding of HMRC requirements (RTI, FPS & EPS, Tax, NI & taxable benefits) Advanced Microsoft Excel skills Detail-oriented with excellent organizational abilities Desirable: Experience with ADP Globalview and SuccessFactors Bureau Payroll experience Why Join Us? Be part of a vibrant team that values your expertise and encourages growth! Our client offers a supportive work environment where innovation and efficiency are celebrated. If you're ready to take your payroll career to the next level, we want to hear from you! Apply Today! If you're excited about contributing to a team that prioritizes accuracy and compliance while fostering a positive workplace culture, send us your resume today! Join us and make a meaningful impact in the National Gas industry! Please note if you do not hear back regarding your application within five working days you have unfortunately been unsuccessful currently, but we thank you for your interest. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
Apr 05, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
Regional Network Performance Analyst Location: Hull Salary: Competitive Benefits 29 days annual leave, including statutory bank holidays Additional birthday holiday day Holiday Purchase Scheme (on completion of probation period) Employee Assistance Programme, including counselling and 24/7 GP Company events and functions Free food days Free parking Close to shops and amenities Purpose The role of Regional Network Performance Analyst is to effectively monitor and provide repairer and regional performance information, providing feedback to the repair network within your allocated geographical region. Building relationships with repairers and playing a key role in improving the performance of the network on a day-to-day basis to ensure our vehicle repair service is of the highest standard. Role Profile Ensure that you are kept fully up to date with Insurer/Client SLAs and understand the KPI's the repairers are to adhere as a Vizion Member. Analysis of day-to-day Bodyshop performance of KPIs, capacity, breaches, complaints, league tables based on balance score card (mainstream and triage), cancellations, conversion, CSI, cost and on holds. Performing desktop reviews of Repairer performance against KPIs and set targets for improvement for poor performing sites. Use data to look for trends in your region that cause friction within the business and work with all parties to reduce that friction, including complaints and job rejections. Refer upwards to Regional Network Controller as required. Organising and attending Repairer review meetings to discuss and improve performance. Liaise with Regional Network Coordinators with a view to resolving escalated queries. Refer upwards to Regional Network Controller and Regional Business Manager as required. Use Nucleus and PowerBI to analyse and assist the Regional Network Controller in forecasting and capacity planning. Utilise Nucleus and PowerBI for data analysis and reporting as required. Scheduling Repairer Audits with Regional Business Manager and Audit Teams. Identify and bring to the attention of the Regional Network Controller and Network Manager any cause for concern around potential failure of repairer business continuity. Promote and increase compliance within repairers in your region (e.g. Drive, non-OE and green parts, paint, Bodyshop management and other systems (e.g. Autoflow, Lenz, GT Motive, Cortex), GEI) Provide support to new Repairers on Systems and Vizion Processes. Provide monthly performance feedback to all Repairers, including giving credit where its due to well performing sites. Use available reports to identify and rectify missing and bad data within the Company's management systems. Build and nurture relationships within the repair network to ensure seamless customer repairs. Monitor personal and general inboxes and promptly handle emails. Record all client issues and feedback to the Line Manager and the Management Team. Assist with reporting requested for departmental, regional or client analysis and management. Liaise with designated Regional Network Coordinator and Regional Network Controller and any other departments for assistance and resolution. Work towards achieving set daily/monthly/annual targets provided by your Team Leader/ Line Manager. Assist with other Advisors caseload as and when requested to ensure full-service provision. Attend daily buzz calls to discuss regional performance, outstanding allocations, and any other region- related issues. Ensure accurate and detailed recording of all information in management systems for comprehensive audit trails. Promote data security and adhere to strict DPA and information security standards. Adhere to Company Policies and Procedures consistently and align with client values in all duties. The completion of duties as required from time to time by the Management Team. Manage complaints in line with policy, capturing comprehensive information for reporting on Expressions of Dissatisfaction. Promote exceptional and friendly service to enhance the business image for both the company and clients. Person Specification Experience working within the Repair/Insurance industry is desirable. Prior experience within customer service with exposure to effective communication with clients/ Suppliers/customers is essential First class communication skills, including the ability to convey complex information clearly and concisely. Exceptional attention to detail for accurate data management. Relationship building skills to nurture repair network connections and liaise effectively various stakeholders. Adaptability and flexibility to work within a dynamic, fast paced environment. Ability to work to agreed deadlines, targets and objectives. Collaborative team player with a cooperative and supportive approach to achieve shared goals. Strong organisational skills with the ability to manage and prioritise tasks efficiently. Problem solving abilities, particularly in resolving allocation issues, and progression queries. Good decision maker Customer centric mindset with a commitment to providing a first-class service to customers and repairers, maintaining a positive business image. Proficient in using in house management systems. Good knowledge of Microsoft Office Packages, including Power Bi. Other 38.5 hours per week, Monday to Friday, 1 in 6 Saturdays To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Apr 05, 2026
Full time
Regional Network Performance Analyst Location: Hull Salary: Competitive Benefits 29 days annual leave, including statutory bank holidays Additional birthday holiday day Holiday Purchase Scheme (on completion of probation period) Employee Assistance Programme, including counselling and 24/7 GP Company events and functions Free food days Free parking Close to shops and amenities Purpose The role of Regional Network Performance Analyst is to effectively monitor and provide repairer and regional performance information, providing feedback to the repair network within your allocated geographical region. Building relationships with repairers and playing a key role in improving the performance of the network on a day-to-day basis to ensure our vehicle repair service is of the highest standard. Role Profile Ensure that you are kept fully up to date with Insurer/Client SLAs and understand the KPI's the repairers are to adhere as a Vizion Member. Analysis of day-to-day Bodyshop performance of KPIs, capacity, breaches, complaints, league tables based on balance score card (mainstream and triage), cancellations, conversion, CSI, cost and on holds. Performing desktop reviews of Repairer performance against KPIs and set targets for improvement for poor performing sites. Use data to look for trends in your region that cause friction within the business and work with all parties to reduce that friction, including complaints and job rejections. Refer upwards to Regional Network Controller as required. Organising and attending Repairer review meetings to discuss and improve performance. Liaise with Regional Network Coordinators with a view to resolving escalated queries. Refer upwards to Regional Network Controller and Regional Business Manager as required. Use Nucleus and PowerBI to analyse and assist the Regional Network Controller in forecasting and capacity planning. Utilise Nucleus and PowerBI for data analysis and reporting as required. Scheduling Repairer Audits with Regional Business Manager and Audit Teams. Identify and bring to the attention of the Regional Network Controller and Network Manager any cause for concern around potential failure of repairer business continuity. Promote and increase compliance within repairers in your region (e.g. Drive, non-OE and green parts, paint, Bodyshop management and other systems (e.g. Autoflow, Lenz, GT Motive, Cortex), GEI) Provide support to new Repairers on Systems and Vizion Processes. Provide monthly performance feedback to all Repairers, including giving credit where its due to well performing sites. Use available reports to identify and rectify missing and bad data within the Company's management systems. Build and nurture relationships within the repair network to ensure seamless customer repairs. Monitor personal and general inboxes and promptly handle emails. Record all client issues and feedback to the Line Manager and the Management Team. Assist with reporting requested for departmental, regional or client analysis and management. Liaise with designated Regional Network Coordinator and Regional Network Controller and any other departments for assistance and resolution. Work towards achieving set daily/monthly/annual targets provided by your Team Leader/ Line Manager. Assist with other Advisors caseload as and when requested to ensure full-service provision. Attend daily buzz calls to discuss regional performance, outstanding allocations, and any other region- related issues. Ensure accurate and detailed recording of all information in management systems for comprehensive audit trails. Promote data security and adhere to strict DPA and information security standards. Adhere to Company Policies and Procedures consistently and align with client values in all duties. The completion of duties as required from time to time by the Management Team. Manage complaints in line with policy, capturing comprehensive information for reporting on Expressions of Dissatisfaction. Promote exceptional and friendly service to enhance the business image for both the company and clients. Person Specification Experience working within the Repair/Insurance industry is desirable. Prior experience within customer service with exposure to effective communication with clients/ Suppliers/customers is essential First class communication skills, including the ability to convey complex information clearly and concisely. Exceptional attention to detail for accurate data management. Relationship building skills to nurture repair network connections and liaise effectively various stakeholders. Adaptability and flexibility to work within a dynamic, fast paced environment. Ability to work to agreed deadlines, targets and objectives. Collaborative team player with a cooperative and supportive approach to achieve shared goals. Strong organisational skills with the ability to manage and prioritise tasks efficiently. Problem solving abilities, particularly in resolving allocation issues, and progression queries. Good decision maker Customer centric mindset with a commitment to providing a first-class service to customers and repairers, maintaining a positive business image. Proficient in using in house management systems. Good knowledge of Microsoft Office Packages, including Power Bi. Other 38.5 hours per week, Monday to Friday, 1 in 6 Saturdays To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Job Advertisement: Payroll Administrator Are you an experienced Payroll Administrator looking to take your career to the next level? Our client, a leading organization in the payroll industry, is searching for a dedicated Payroll Administrator to join their dynamic payroll team! If you have a passion for accuracy and a knack for numbers, this is the perfect opportunity for you. Pay Rate: 42,813 per annum Duration: Temp - perm Location: Warwick Working Pattern: Hybrid, 50% in the office Mon - Fri Start date: ASAP About the Role: As a Payroll Administrator, you will play a vital role in ensuring timely and accurate payroll activities for approximately 1,800 employees across multiple sites in the UK. You will be the crucial link between Payroll, People Services, Reward, and Finance teams, ensuring seamless operations and compliance with all statutory and contractual legislation. Key Responsibilities: Process two monthly payrolls with precision and attention to detail. Interpret and apply National Gas Terms & Conditions effectively. Ensure statutory payroll compliance, including calculating and processing all payments and deductions. Maintain maternity and other statutory schedules. Review and prepare all payroll-related documentation, including starters, leavers, overtime, and deductions, ensuring timely data submission to the Payroll provider. Collaborate with the Payroll Advisor to resolve inconsistencies or errors. Generate and verify sickness and holiday reports for the Payroll provider. Maintain strict adherence to the payroll control framework and checklist. Provide exceptional customer service to all employees regarding pay-related inquiries, ensuring confidentiality and GDPR compliance. Assist with monthly pension administration and tax year-end tasks, including P60 and P11D documentation. Support ad-hoc projects to enhance the People Services function. What We're Looking For: Minimum of 5 years' experience in a payroll department. Strong understanding of HMRC requirements, including RTI, FPS & EPS, Tax, NI & taxable benefits. Excellent IT skills, particularly in Excel and Outlook. High attention to detail and effective organizational skills. BTEC or recognized qualification in Payroll Administration is preferred. Why Join Us? Competitive salary and benefits package. A vibrant and supportive team environment. Opportunities for career growth and development. Contribute to a company that values accuracy and employee satisfaction. If you're ready to make a difference and thrive in a fast-paced environment, we want to hear from you! Apply today to join our client's payroll team and embark on an exciting journey in the payroll industry. How to Apply: Submit your CV and a cover letter detailing your relevant experience to email address . We can't wait to meet you! Please note if you do not hear back regarding your application within five working days you have unfortunately been unsuccessful currently, but we thank you for your interest. Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 05, 2026
Contractor
Job Advertisement: Payroll Administrator Are you an experienced Payroll Administrator looking to take your career to the next level? Our client, a leading organization in the payroll industry, is searching for a dedicated Payroll Administrator to join their dynamic payroll team! If you have a passion for accuracy and a knack for numbers, this is the perfect opportunity for you. Pay Rate: 42,813 per annum Duration: Temp - perm Location: Warwick Working Pattern: Hybrid, 50% in the office Mon - Fri Start date: ASAP About the Role: As a Payroll Administrator, you will play a vital role in ensuring timely and accurate payroll activities for approximately 1,800 employees across multiple sites in the UK. You will be the crucial link between Payroll, People Services, Reward, and Finance teams, ensuring seamless operations and compliance with all statutory and contractual legislation. Key Responsibilities: Process two monthly payrolls with precision and attention to detail. Interpret and apply National Gas Terms & Conditions effectively. Ensure statutory payroll compliance, including calculating and processing all payments and deductions. Maintain maternity and other statutory schedules. Review and prepare all payroll-related documentation, including starters, leavers, overtime, and deductions, ensuring timely data submission to the Payroll provider. Collaborate with the Payroll Advisor to resolve inconsistencies or errors. Generate and verify sickness and holiday reports for the Payroll provider. Maintain strict adherence to the payroll control framework and checklist. Provide exceptional customer service to all employees regarding pay-related inquiries, ensuring confidentiality and GDPR compliance. Assist with monthly pension administration and tax year-end tasks, including P60 and P11D documentation. Support ad-hoc projects to enhance the People Services function. What We're Looking For: Minimum of 5 years' experience in a payroll department. Strong understanding of HMRC requirements, including RTI, FPS & EPS, Tax, NI & taxable benefits. Excellent IT skills, particularly in Excel and Outlook. High attention to detail and effective organizational skills. BTEC or recognized qualification in Payroll Administration is preferred. Why Join Us? Competitive salary and benefits package. A vibrant and supportive team environment. Opportunities for career growth and development. Contribute to a company that values accuracy and employee satisfaction. If you're ready to make a difference and thrive in a fast-paced environment, we want to hear from you! Apply today to join our client's payroll team and embark on an exciting journey in the payroll industry. How to Apply: Submit your CV and a cover letter detailing your relevant experience to email address . We can't wait to meet you! Please note if you do not hear back regarding your application within five working days you have unfortunately been unsuccessful currently, but we thank you for your interest. Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Customer Service Advisors Based in Hertfordshire Temp 6 month contract 17-20per hour based on experience Details on the role: Initial 6 month contract 37 hours per week Office based 17-20per hour ( based on experience) You'll be the first point of contact for customers and a vital part of the Property and Housing Services team. You'll provide friendly, efficient administrative support across all service areas, helping our teams deliver the best possible experience to residents and colleagues alike. From diagnosing and logging repairs over the phone to resolving a wide range of housing and property enquiries, you'll play a key role in ensuring that every request is handled promptly and with care. This is your chance to join a collaborative team that's committed to excellent customer service and putting people first. SOCIAL HOUSING EXPERIENCE IS ESSENTIAL FOR THIS ROLE
Apr 05, 2026
Contractor
Customer Service Advisors Based in Hertfordshire Temp 6 month contract 17-20per hour based on experience Details on the role: Initial 6 month contract 37 hours per week Office based 17-20per hour ( based on experience) You'll be the first point of contact for customers and a vital part of the Property and Housing Services team. You'll provide friendly, efficient administrative support across all service areas, helping our teams deliver the best possible experience to residents and colleagues alike. From diagnosing and logging repairs over the phone to resolving a wide range of housing and property enquiries, you'll play a key role in ensuring that every request is handled promptly and with care. This is your chance to join a collaborative team that's committed to excellent customer service and putting people first. SOCIAL HOUSING EXPERIENCE IS ESSENTIAL FOR THIS ROLE
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Apr 05, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Salary: £28,000 Location: SuperBike Factory, Crawley Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Founded in 2010, weve grown fast and continue to expand rapidly click apply for full job details
Apr 05, 2026
Full time
Salary: £28,000 Location: SuperBike Factory, Crawley Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Founded in 2010, weve grown fast and continue to expand rapidly click apply for full job details
Customer Service Advisor Red is excited to be recruiting for a Customer Service Advisor to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Customer Service Advisor: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Customer Service Advisor: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Customer Service Advsior: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)
Apr 05, 2026
Full time
Customer Service Advisor Red is excited to be recruiting for a Customer Service Advisor to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Customer Service Advisor: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Customer Service Advisor: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Customer Service Advsior: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)
