Operations Director Reporting to the Divsional director ideal candidate must be a graduate. Enaging with the Commercial Director and Solutions team to confirm scopes, timelines and commitments are achievable, ensuring a smooth and consistent transition from project award through to mobilisation. • Proven experience gained within an engineering environment, including responsibility for leading and developing engineering teams. • Experience leading and scaling project delivery teams in a fast-paced growth environment. • Able to motivate and engage teams, building high-performing teams that deliver consistently high standards of performance during periods of growth or change. • Strong project and programme management experience across multiple concurrent projects. Ideal candidate must have • Experience leading business transformation and developing scalable processes. • Strong understanding of technology integration within operational delivery. • Commercially aware, with the ability to balance profitability, risk and client • Demonstrated ability to improve or formalise delivery governance at scale. expectations. • Data-driven and confident using KPIs and reporting tools. • Strong leadership, communication and stakeholder management skills. • Experience supporting year-on-year business growth, working closely with the Divisional Director to develop, challenge and implement new ideas and approaches ensure every project delivers on its profit potential, while strengthening the people, systems and processes that underpin our goal of 60% year-on-year expansion. responsible for:• Leading the project delivery function, ensuring ownership across all stages of the Framework.• Acting as operational lead to support the Director s focus on strategy and transformation. .• Representing Operations at Board and Senior Leadership level, providing insight and constructive challenge Taking full ownership of delivery performance, ensuring projects meet time, budget, quality and safety targets. Improving gross margins through standardisation, repeatability and right-first-time delivery. • Overseeing risk management, escalation and customer communication. • Collaborating with Finance and Commercial on forecasting, cost control and margin management. • Owning and evolving delivery processes, documentation and handover standards. • Leading delivery reporting across turnover, margin, schedule, safety and customer satisfaction.Overseeing capacity planning, resource allocation and forecasting. • Working closely with the Technology Director to ensure products are deployment ready.• Building and developing project delivery capability to support growth and succession. • Aligning workforce planning, recruitment and development with business needs. • Coaching and supporting managers, engineers and coordinators, fostering accountability and continuous improvement. • Championing safety and ensure it s embedded in every function. • Line managing Project Managers, Coordinators and discipline leads.
Apr 29, 2026
Full time
Operations Director Reporting to the Divsional director ideal candidate must be a graduate. Enaging with the Commercial Director and Solutions team to confirm scopes, timelines and commitments are achievable, ensuring a smooth and consistent transition from project award through to mobilisation. • Proven experience gained within an engineering environment, including responsibility for leading and developing engineering teams. • Experience leading and scaling project delivery teams in a fast-paced growth environment. • Able to motivate and engage teams, building high-performing teams that deliver consistently high standards of performance during periods of growth or change. • Strong project and programme management experience across multiple concurrent projects. Ideal candidate must have • Experience leading business transformation and developing scalable processes. • Strong understanding of technology integration within operational delivery. • Commercially aware, with the ability to balance profitability, risk and client • Demonstrated ability to improve or formalise delivery governance at scale. expectations. • Data-driven and confident using KPIs and reporting tools. • Strong leadership, communication and stakeholder management skills. • Experience supporting year-on-year business growth, working closely with the Divisional Director to develop, challenge and implement new ideas and approaches ensure every project delivers on its profit potential, while strengthening the people, systems and processes that underpin our goal of 60% year-on-year expansion. responsible for:• Leading the project delivery function, ensuring ownership across all stages of the Framework.• Acting as operational lead to support the Director s focus on strategy and transformation. .• Representing Operations at Board and Senior Leadership level, providing insight and constructive challenge Taking full ownership of delivery performance, ensuring projects meet time, budget, quality and safety targets. Improving gross margins through standardisation, repeatability and right-first-time delivery. • Overseeing risk management, escalation and customer communication. • Collaborating with Finance and Commercial on forecasting, cost control and margin management. • Owning and evolving delivery processes, documentation and handover standards. • Leading delivery reporting across turnover, margin, schedule, safety and customer satisfaction.Overseeing capacity planning, resource allocation and forecasting. • Working closely with the Technology Director to ensure products are deployment ready.• Building and developing project delivery capability to support growth and succession. • Aligning workforce planning, recruitment and development with business needs. • Coaching and supporting managers, engineers and coordinators, fostering accountability and continuous improvement. • Championing safety and ensure it s embedded in every function. • Line managing Project Managers, Coordinators and discipline leads.
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation. The Organisation Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. What is the Role? Our Partnerships Account Managers drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, ourPartnerships Account Managers works closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate. The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management. This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change. The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system. This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you re ready to contribute to a growing organisation that s making a difference, we d love to hear from you! As this is a maternity cover, we expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the success of the organisation. Key Responsibilities: Client Acquisition and Relationship Management Proactively seek new business opportunities within assigned regions to grow the client base. Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned. Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities. Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity. Strategic Planning and Development Collaborate with Senior Leaders to develop strategies for client retention and growth. Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions. Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities. Performance Monitoring and Reporting Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management. Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service. Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information. Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis. Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data. Line Management and Support Coordination Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration. Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes. Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through. Work with other area leaders, to ensure strong delivery of services. Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives Bid Management and Process Improvement Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions. Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery. Report on bid submission performance, review bidfeedback to continuously improve. Essential Skills and Experience: Detailed knowledge of the UK education sector. Experience working in the education sector or with local authorities, particularly in roles involving SEND or children s services. Proven track record in client relationship management, with experience in sales or partnership development roles. Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships. Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards. High level of empathy and commitment to supporting vulnerable and underserved communities. Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively. Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress. Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions. Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed. Desirable: Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued. General The job is subject to having the right to work in the UK, two professional references and a basic DBS check. Why Equal Education? Competitive salary Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation. Flexible, hybrid work environment with regular opportunities for in-person client engagement. Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK. Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events. At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you. Being you at Equal Education Every young person we support is unique and our team isn t any different. Our differences are our strength when it comes to providing a tailored, human approach to education . click apply for full job details
Apr 28, 2026
Full time
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation. The Organisation Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. What is the Role? Our Partnerships Account Managers drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, ourPartnerships Account Managers works closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate. The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management. This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change. The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system. This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you re ready to contribute to a growing organisation that s making a difference, we d love to hear from you! As this is a maternity cover, we expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the success of the organisation. Key Responsibilities: Client Acquisition and Relationship Management Proactively seek new business opportunities within assigned regions to grow the client base. Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned. Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities. Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity. Strategic Planning and Development Collaborate with Senior Leaders to develop strategies for client retention and growth. Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions. Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities. Performance Monitoring and Reporting Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management. Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service. Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information. Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis. Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data. Line Management and Support Coordination Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration. Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes. Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through. Work with other area leaders, to ensure strong delivery of services. Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives Bid Management and Process Improvement Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions. Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery. Report on bid submission performance, review bidfeedback to continuously improve. Essential Skills and Experience: Detailed knowledge of the UK education sector. Experience working in the education sector or with local authorities, particularly in roles involving SEND or children s services. Proven track record in client relationship management, with experience in sales or partnership development roles. Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships. Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards. High level of empathy and commitment to supporting vulnerable and underserved communities. Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively. Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress. Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions. Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed. Desirable: Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued. General The job is subject to having the right to work in the UK, two professional references and a basic DBS check. Why Equal Education? Competitive salary Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation. Flexible, hybrid work environment with regular opportunities for in-person client engagement. Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK. Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events. At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you. Being you at Equal Education Every young person we support is unique and our team isn t any different. Our differences are our strength when it comes to providing a tailored, human approach to education . click apply for full job details
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Apr 28, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Talent Acquisition Coordinator (7 month FTC) page is loaded Talent Acquisition Coordinator (7 month FTC)locations: Belfasttime type: Full timeposted on: Posted Yesterdayjob requisition id: R5216The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview Talent Acquisition plays a critical role in enabling TP ICAP to attract, engage, and hire high calibre talent aligned to our strategic priorities and long term growth ambitions. Our recruitment approach is focused on building diverse, high performing teams that bring fresh thinking, commercial insight, and the drive to create value for our clients.The Talent Acquisition Coordinator is a pivotal role within the hiring lifecycle, acting as a trusted liaison between the business, candidates, and the wider HR function. This position provides a strong development opportunity for someone looking to build a career in Talent Acquisition, offering broad exposure across end to end recruitment activity while developing commercial awareness, stakeholder management, and analytical skills.The role works closely with the Head of Talent Acquisition (Global and EMEA), alongside TA Partners, HR Operations, Hiring Managers, and HR Business Partners in region. It is well suited to an organised, detail oriented individual who thrives in a fast paced, high volume environment and enjoys supporting complex hiring processes. Please note this is a Fixed Term Contract role until 31 December 2026. Key Responsibilities Provide day to day recruitment coordination support to the EMEA Head of Talent Acquisition and Talent Acquisition Partners across the region. Manage interview logistics end to end, including diary management, booking interviews and meeting rooms, coordinating with candidates and interviewers, and handling last minute changes. Advertise and post vacancies across internal and external job boards and recruitment platforms. Coordinate CV distribution to Hiring Managers and track feedback, interview outcomes, and offer decisions to support timely progression. Support offer management activities, including tracking contractual documentation, obtaining approvals and signatures, and responding to candidate queries. Monitor and track purchase orders (POs) and liaise with external recruitment suppliers to ensure accurate invoicing and timely payments. Support recruitment programmes and initiatives, such as internships, apprenticeships, and early careers hiring. Maintain accurate recruitment data, files, and reporting in line with internal governance and confidentiality standards. Provide general administrative and ad hoc support to the Talent Acquisition team as required. Experience / Competencies Essential Proven administrative and organisational skills, with the ability to manage multiple tasks and priorities simultaneously. Familiarity with applicant tracking systems (ATS) preferably Workday. Demonstrated attention to detail and the ability to remain effective in a fast moving, deadline driven environment. Excellent written and verbal communication skills, with confidence engaging professionally with a range of stakeholders. Demonstrated ability to deliver a high standard of service and support to internal clients and candidates. High level of discretion with the ability to handle confidential and sensitive information appropriately. Proven IT literacy, including proficiency in Microsoft Office (Outlook, Word, Excel). A proactive, adaptable mindset with the flexibility to respond to changing requirements and last minute scheduling changes. Clear interest in building a career within Talent Acquisition.Desired Previous experience in a recruitment coordination, HR administration, or shared services role. Exposure to working in a corporate, professional services, or financial services environment. Experience supporting high volume or multi stakeholder recruitment processes. Strong planning, follow up, and tracking skills, with the ability to identify process improvements. Demonstrated agility and resilience when managing competing priorities across multiple time zones. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter.You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success.TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow.Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.TP ICAP. We connect.
Apr 26, 2026
Full time
Talent Acquisition Coordinator (7 month FTC) page is loaded Talent Acquisition Coordinator (7 month FTC)locations: Belfasttime type: Full timeposted on: Posted Yesterdayjob requisition id: R5216The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview Talent Acquisition plays a critical role in enabling TP ICAP to attract, engage, and hire high calibre talent aligned to our strategic priorities and long term growth ambitions. Our recruitment approach is focused on building diverse, high performing teams that bring fresh thinking, commercial insight, and the drive to create value for our clients.The Talent Acquisition Coordinator is a pivotal role within the hiring lifecycle, acting as a trusted liaison between the business, candidates, and the wider HR function. This position provides a strong development opportunity for someone looking to build a career in Talent Acquisition, offering broad exposure across end to end recruitment activity while developing commercial awareness, stakeholder management, and analytical skills.The role works closely with the Head of Talent Acquisition (Global and EMEA), alongside TA Partners, HR Operations, Hiring Managers, and HR Business Partners in region. It is well suited to an organised, detail oriented individual who thrives in a fast paced, high volume environment and enjoys supporting complex hiring processes. Please note this is a Fixed Term Contract role until 31 December 2026. Key Responsibilities Provide day to day recruitment coordination support to the EMEA Head of Talent Acquisition and Talent Acquisition Partners across the region. Manage interview logistics end to end, including diary management, booking interviews and meeting rooms, coordinating with candidates and interviewers, and handling last minute changes. Advertise and post vacancies across internal and external job boards and recruitment platforms. Coordinate CV distribution to Hiring Managers and track feedback, interview outcomes, and offer decisions to support timely progression. Support offer management activities, including tracking contractual documentation, obtaining approvals and signatures, and responding to candidate queries. Monitor and track purchase orders (POs) and liaise with external recruitment suppliers to ensure accurate invoicing and timely payments. Support recruitment programmes and initiatives, such as internships, apprenticeships, and early careers hiring. Maintain accurate recruitment data, files, and reporting in line with internal governance and confidentiality standards. Provide general administrative and ad hoc support to the Talent Acquisition team as required. Experience / Competencies Essential Proven administrative and organisational skills, with the ability to manage multiple tasks and priorities simultaneously. Familiarity with applicant tracking systems (ATS) preferably Workday. Demonstrated attention to detail and the ability to remain effective in a fast moving, deadline driven environment. Excellent written and verbal communication skills, with confidence engaging professionally with a range of stakeholders. Demonstrated ability to deliver a high standard of service and support to internal clients and candidates. High level of discretion with the ability to handle confidential and sensitive information appropriately. Proven IT literacy, including proficiency in Microsoft Office (Outlook, Word, Excel). A proactive, adaptable mindset with the flexibility to respond to changing requirements and last minute scheduling changes. Clear interest in building a career within Talent Acquisition.Desired Previous experience in a recruitment coordination, HR administration, or shared services role. Exposure to working in a corporate, professional services, or financial services environment. Experience supporting high volume or multi stakeholder recruitment processes. Strong planning, follow up, and tracking skills, with the ability to identify process improvements. Demonstrated agility and resilience when managing competing priorities across multiple time zones. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter.You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success.TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow.Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.TP ICAP. We connect.
Head of Clinical Operations Salary : Grade M3 - competitive salary Reports to : Director of the Centre for Drug Development Department : Research & Innovation Contract : Permanent Hours : Full time 35 hours per week (other flexible-working requests will also be considered if it meets business needs) Location: Stratford, London with high flexibility (we would expect you to be in the office 1-2 days per week) This position requires some UK and European travel to clinical sites and relevant conferences. Closing date : Sunday 3rd May 2026 at 23.59. Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application. At Cancer Research UK, we exist to beat cancer. To support our mission, we are seeking an experienced and driven Head of Clinical Operations to join our Centre for Drug Development (CDD) leadership team. This is a pivotal role responsible for leading our Clinical Operations function, including Clinical Study Managers, Clinical Study Coordinators, Clinical Research Associates, and Site Start Up Specialists, ensuring the successful delivery of CDD clinical trials to the highest regulatory and quality standards across the UK and EU. About the team The Cancer Research UK Centre for Drug Development (CDD) is the world's only charity-funded drug development organisation. Our pioneering research is driven purely by the goal to see scientific breakthroughs bring benefits to patients sooner. CDD is the sponsor of early phase and precision medicine clinical trials in oncology agents. Our broad portfolio rivals that of a medium-sized pharmaceutical company, spanning antibodies, cell therapies, vaccines, drug conjugates and small molecules, making this an interesting and dynamic area to work in. What will I be doing? Lead and manage the Clinical Operations function, including Clinical Study Managers, Clinical Research Associates, Site Start Up Specialists and Clinical Study Coordinators, to deliver CDD objectives. Partner with functional leaders to ensure clinical trials are delivered on time, within budget, and with appropriate resourcing and efficient processes. Hold accountability for clinical project delivery to agreed timelines, including patient recruitment targets. Build, develop and motivate a high performing Clinical Operations team, strengthening performance management and capability. Ensure full compliance of all clinical activities with ICH GCP, UK and EU clinical trial regulations, and relevant EMA guidelines. Maintain sponsor oversight for international CDD trials, including European site management and monitoring conducted by service providers. Enable teams to operate effectively both within functional structures and as part of cross functional matrix project teams. Drive continuous improvement of Clinical Operations processes and procedures to optimise development speed, quality and regulatory compliance. Act as a key CDD contact for CRUK Technology and serve as system owner for validated clinical systems (e.g. Veeva eTMF, Stitch Trialmap, Adobe Sign), ensuring ongoing validated state. Build close working relationships with investigators and site staff across the Experimental Cancer Medicine Centre (ECMC)network, and act as a point of escalation with sites as required. Contribute as a member of the CDD leadership team, supporting strategic planning, budget management, external representation and deputising for the Director of Drug Development as required. What skills are we looking for? Essential: Extensive experience of working in a drug development, clinical trial environment preferably in the pharmaceutical industry. Science graduate, PHD / MD or substantial relevant experience gained in a drug development capacity. Extensive experience of drug development within the Pharma/Biotech/CRO industry. Extensive clinical operations management experience, involving the design and delivery of complex processes to GCP standards. Extensive team management experience (including working within matrix team systems). Working knowledge of current legal and regulatory requirements for early clinical trials in the UK and EU, as well as regulations and guidelines for computerised systems. Working knowledge of UK and EU GDPR and data privacy legislation Desirable: Oncology experience. Experience of early phase trials. Experience of financial management. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Apr 24, 2026
Full time
Head of Clinical Operations Salary : Grade M3 - competitive salary Reports to : Director of the Centre for Drug Development Department : Research & Innovation Contract : Permanent Hours : Full time 35 hours per week (other flexible-working requests will also be considered if it meets business needs) Location: Stratford, London with high flexibility (we would expect you to be in the office 1-2 days per week) This position requires some UK and European travel to clinical sites and relevant conferences. Closing date : Sunday 3rd May 2026 at 23.59. Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application. At Cancer Research UK, we exist to beat cancer. To support our mission, we are seeking an experienced and driven Head of Clinical Operations to join our Centre for Drug Development (CDD) leadership team. This is a pivotal role responsible for leading our Clinical Operations function, including Clinical Study Managers, Clinical Study Coordinators, Clinical Research Associates, and Site Start Up Specialists, ensuring the successful delivery of CDD clinical trials to the highest regulatory and quality standards across the UK and EU. About the team The Cancer Research UK Centre for Drug Development (CDD) is the world's only charity-funded drug development organisation. Our pioneering research is driven purely by the goal to see scientific breakthroughs bring benefits to patients sooner. CDD is the sponsor of early phase and precision medicine clinical trials in oncology agents. Our broad portfolio rivals that of a medium-sized pharmaceutical company, spanning antibodies, cell therapies, vaccines, drug conjugates and small molecules, making this an interesting and dynamic area to work in. What will I be doing? Lead and manage the Clinical Operations function, including Clinical Study Managers, Clinical Research Associates, Site Start Up Specialists and Clinical Study Coordinators, to deliver CDD objectives. Partner with functional leaders to ensure clinical trials are delivered on time, within budget, and with appropriate resourcing and efficient processes. Hold accountability for clinical project delivery to agreed timelines, including patient recruitment targets. Build, develop and motivate a high performing Clinical Operations team, strengthening performance management and capability. Ensure full compliance of all clinical activities with ICH GCP, UK and EU clinical trial regulations, and relevant EMA guidelines. Maintain sponsor oversight for international CDD trials, including European site management and monitoring conducted by service providers. Enable teams to operate effectively both within functional structures and as part of cross functional matrix project teams. Drive continuous improvement of Clinical Operations processes and procedures to optimise development speed, quality and regulatory compliance. Act as a key CDD contact for CRUK Technology and serve as system owner for validated clinical systems (e.g. Veeva eTMF, Stitch Trialmap, Adobe Sign), ensuring ongoing validated state. Build close working relationships with investigators and site staff across the Experimental Cancer Medicine Centre (ECMC)network, and act as a point of escalation with sites as required. Contribute as a member of the CDD leadership team, supporting strategic planning, budget management, external representation and deputising for the Director of Drug Development as required. What skills are we looking for? Essential: Extensive experience of working in a drug development, clinical trial environment preferably in the pharmaceutical industry. Science graduate, PHD / MD or substantial relevant experience gained in a drug development capacity. Extensive experience of drug development within the Pharma/Biotech/CRO industry. Extensive clinical operations management experience, involving the design and delivery of complex processes to GCP standards. Extensive team management experience (including working within matrix team systems). Working knowledge of current legal and regulatory requirements for early clinical trials in the UK and EU, as well as regulations and guidelines for computerised systems. Working knowledge of UK and EU GDPR and data privacy legislation Desirable: Oncology experience. Experience of early phase trials. Experience of financial management. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Summary: Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track. This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme. You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands. Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary. We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them. As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved. Main responsibilities: Undertake complex data analysis from various data sources to generate actionable insights. Utilise these insights to strategically coordinate smart meter installations, ensuring optimal efficiency, resource allocation and project delivery. Support the Customer Journey Lead by ensuring all delivery partners have the necessary information to complete smart meter installations efficiently. Maintain strict adherence to governance protocols for all appointment bookings and rollout plans. Work closely with the Communications and HiAffinity Issues team to ensure that the correct Comms is being sent to customers and logged correctly in the system. Act as the primary liaison between internal departments, contractors, and customers. Facilitate clear communication and collaboration to ensure seamless project delivery. Collaborate with internal teams such as Customer Side Leakage and Water Efficiency to route work where leaks are identified during installations. Understand and complete any errored work orders from meter exchanges that have been complete, checking for crossed meters and correcting any information before the are completed and updated in the billing system. Support the achievement of water efficiency audit targets through meter management and engagement with Priority Services Register (PSR) customers. Regularly report program progress to the Customer Journey Lead, ensuring full transparency and proactively addressing issues. Provide support for all required regulatory reporting. Develop an understanding of the non-household (NHH) market. Collaborate with the Wholesale Service Desk to reduce business demand by identifying high-usage NHH customers and strategically directing resources as the program rolls out. Embrace continuous learning and innovation throughout the rollout. Proactively identify and raise issues, using lessons learned to develop and implement effective solutions. You'll need: Skills / Qualifications / Experience Preferably educated to A level standard or equivalent with greater relevant experience. Expert in leveraging quantitative and qualitative data to identify key trends and pain points, translating complex findings into clear, actionable insights that drive strategic decisions. The ability to work autonomously, with a high degree of confidence to manage competing priorities and deliver high-quality results under tight deadlines. Communicates effectively, both verbally and in writing, with a wide range of stakeholders, including customers, technical teams and senior management, adapting messaging to ensure clarity and influence. Proficient with analytics tools such as Google Analytics, Mixpanel, and Amplitude, and skilled in leveraging customer feedback platforms to inform product and business strategy. Skilled in leveraging data to drive operational improvements and meet project objectives by identifying trends and solving key business problems. Proven ability to track and report on key performance indicators (KPIs) related to project delivery, such as installation rates, fix times, resource utilisation and partner performance. Practical experience with analytical tools and software (e.g., Google Analytics, Mixpanel, Amplitude), or other relevant data visualisation and business intelligence platforms. Track record of success in a project or programme coordination role, especially within a field services or installation-based environment. Experience working with and coordinating the efforts of third-party contractors, suppliers, or delivery partners to ensure project objectives are met. Demonstrated history of proactively identifying and resolving issues or bottlenecks in a process. Experience in a customer-facing role, specifically in conducting analysis, handling customer appointments and managing expectations through various communication channels (phone, email, etc.). A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £30,000 - £35,000p.a. (dependent on experience)
Apr 24, 2026
Full time
Summary: Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track. This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme. You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands. Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary. We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them. As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved. Main responsibilities: Undertake complex data analysis from various data sources to generate actionable insights. Utilise these insights to strategically coordinate smart meter installations, ensuring optimal efficiency, resource allocation and project delivery. Support the Customer Journey Lead by ensuring all delivery partners have the necessary information to complete smart meter installations efficiently. Maintain strict adherence to governance protocols for all appointment bookings and rollout plans. Work closely with the Communications and HiAffinity Issues team to ensure that the correct Comms is being sent to customers and logged correctly in the system. Act as the primary liaison between internal departments, contractors, and customers. Facilitate clear communication and collaboration to ensure seamless project delivery. Collaborate with internal teams such as Customer Side Leakage and Water Efficiency to route work where leaks are identified during installations. Understand and complete any errored work orders from meter exchanges that have been complete, checking for crossed meters and correcting any information before the are completed and updated in the billing system. Support the achievement of water efficiency audit targets through meter management and engagement with Priority Services Register (PSR) customers. Regularly report program progress to the Customer Journey Lead, ensuring full transparency and proactively addressing issues. Provide support for all required regulatory reporting. Develop an understanding of the non-household (NHH) market. Collaborate with the Wholesale Service Desk to reduce business demand by identifying high-usage NHH customers and strategically directing resources as the program rolls out. Embrace continuous learning and innovation throughout the rollout. Proactively identify and raise issues, using lessons learned to develop and implement effective solutions. You'll need: Skills / Qualifications / Experience Preferably educated to A level standard or equivalent with greater relevant experience. Expert in leveraging quantitative and qualitative data to identify key trends and pain points, translating complex findings into clear, actionable insights that drive strategic decisions. The ability to work autonomously, with a high degree of confidence to manage competing priorities and deliver high-quality results under tight deadlines. Communicates effectively, both verbally and in writing, with a wide range of stakeholders, including customers, technical teams and senior management, adapting messaging to ensure clarity and influence. Proficient with analytics tools such as Google Analytics, Mixpanel, and Amplitude, and skilled in leveraging customer feedback platforms to inform product and business strategy. Skilled in leveraging data to drive operational improvements and meet project objectives by identifying trends and solving key business problems. Proven ability to track and report on key performance indicators (KPIs) related to project delivery, such as installation rates, fix times, resource utilisation and partner performance. Practical experience with analytical tools and software (e.g., Google Analytics, Mixpanel, Amplitude), or other relevant data visualisation and business intelligence platforms. Track record of success in a project or programme coordination role, especially within a field services or installation-based environment. Experience working with and coordinating the efforts of third-party contractors, suppliers, or delivery partners to ensure project objectives are met. Demonstrated history of proactively identifying and resolving issues or bottlenecks in a process. Experience in a customer-facing role, specifically in conducting analysis, handling customer appointments and managing expectations through various communication channels (phone, email, etc.). A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £30,000 - £35,000p.a. (dependent on experience)
Morgan Jones Recruitment Consultants
Canterbury, Kent
IT Technician - Highly competitive salary DOE - Canterbury-based with travel to the Sittingbourne area Salary - £30,000 - £35,000 per annum DOE Are you an experienced IT Technician looking to make a real difference in the education sector? We re recruiting on behalf of a dynamic IT solutions company based in Thanet that supports clients across Kent This is an exciting opportunity to join a passionate and dedicated team, providing vital IT support to schools. Role Overview: As an IT Technician, you will be responsible for maintaining and supporting the IT infrastructure in various schools, ensuring that equipment is installed, set up, and maintained to keep educational systems running smoothly. You'll be working with desktop PCs, servers, tablets, laptops, and iPads, and helping school staff utilise technology effectively. You'll also administer servers, manage cloud services, and provide hands-on technical support. Key Responsibilities: Install, set up, and support IT equipment in schools Administer servers, cloud services, and local/wide area networks Assist staff with the use of IT systems Respond to user support requests via a bespoke fault logging system Undertake change requests as directed by the school's IT coordinator Maintain and develop Microsoft-based end-user and server equipment Technical Skills Required: Microsoft Server software Microsoft Windows & Office products Microsoft Intune, Entra, and M365 platforms Group Policy & Active Directory management Remote backup procedures Network infrastructure diagnostics Installations of mainstream software & MSI deployment Apple product knowledge (advantageous) What We re Looking For: A self-motivated, proactive IT professional Strong communication skills with the ability to liaise with individuals at all levels Technical expertise in Microsoft systems and network infrastructure A valid driver s license and own vehicle (essential) Willingness to travel across Kent and into outer London as required Benefits: Full-time position based in Canterbury, with travel across Kent and outer London Opportunity to work in a rewarding, education-focused environment Company-paid Enhanced DBS check Ready to take your IT career to the next level and help shape the future of education? Apply now and become a key part of this forward-thinking team! Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn
Apr 24, 2026
Full time
IT Technician - Highly competitive salary DOE - Canterbury-based with travel to the Sittingbourne area Salary - £30,000 - £35,000 per annum DOE Are you an experienced IT Technician looking to make a real difference in the education sector? We re recruiting on behalf of a dynamic IT solutions company based in Thanet that supports clients across Kent This is an exciting opportunity to join a passionate and dedicated team, providing vital IT support to schools. Role Overview: As an IT Technician, you will be responsible for maintaining and supporting the IT infrastructure in various schools, ensuring that equipment is installed, set up, and maintained to keep educational systems running smoothly. You'll be working with desktop PCs, servers, tablets, laptops, and iPads, and helping school staff utilise technology effectively. You'll also administer servers, manage cloud services, and provide hands-on technical support. Key Responsibilities: Install, set up, and support IT equipment in schools Administer servers, cloud services, and local/wide area networks Assist staff with the use of IT systems Respond to user support requests via a bespoke fault logging system Undertake change requests as directed by the school's IT coordinator Maintain and develop Microsoft-based end-user and server equipment Technical Skills Required: Microsoft Server software Microsoft Windows & Office products Microsoft Intune, Entra, and M365 platforms Group Policy & Active Directory management Remote backup procedures Network infrastructure diagnostics Installations of mainstream software & MSI deployment Apple product knowledge (advantageous) What We re Looking For: A self-motivated, proactive IT professional Strong communication skills with the ability to liaise with individuals at all levels Technical expertise in Microsoft systems and network infrastructure A valid driver s license and own vehicle (essential) Willingness to travel across Kent and into outer London as required Benefits: Full-time position based in Canterbury, with travel across Kent and outer London Opportunity to work in a rewarding, education-focused environment Company-paid Enhanced DBS check Ready to take your IT career to the next level and help shape the future of education? Apply now and become a key part of this forward-thinking team! Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn
Learning Facilitator Location: London Victoria (hybrid model, minimum 3 days in office). Offering a 1 year fixed-term contract. Nord Anglia Education - the world's leading private school's organisation is recruiting a Learning Facilitator . You will be joining the Education team in our London HQ . London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 80+ schools in 30+ countries. By joining our fast paced and innovative organisation, you will be regularly liaising with our global team-mates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. In the role of Learning Facilitator, you will be responsible for playing a key role in the design, delivery and continuous improvement of blended leadership development for leaders at all levels across NAE, with a strong emphasis on digital first, job embedded practice. You will ensure programmes are aligned to NAE's educational, organisational and commercial priorities; evidence informed, reflective, experiential, practical and developmental. Steward NAU and integrated platforms to enable personalised, data driven leadership pathways and communities of practice. You will also deliver capital backed platform capabilities, integrations and automation that scale quality, reduce unit cost, and provide durable infrastructure for leadership learning. The role: As Learning Facilitator your focus will be: Own the development of a digital leadership strategy and portfolio expanding the leadership offer on NAU aligned to NAE priorities and regional needs Define evidence informed digital leadership development design principles that embed inquiry, reflection, coaching and application to practice (design for transfer). Champion a culture of leadership learning; aligning with school improvement and Performance Management "EmpowerUs" cycles. Design and facilitate digital, hybrid and in person pathways (eg digital learning pathways, coaching hubs, action learning, communities of practice). Curate/create high quality microlearning and toolkits; leverage NAU for discoverability and social learning. Ensure accessibility, multi language readiness and inclusive practice across all assets and events. Report on the impacts of work around implemented initiatives Scope, prioritise and embed NAU platform enhancements for the leadership offer on NAU (eg UX/UI, search/discoverability, role based personalisation via SuccessFactors) working closely with the NAU platform innovation lead, Leadership Programme Manager and Leadership Programme coordinator The Successful Candidate will possess: Extensive experience developing professional learning strategies and implementation plans. Excellent organisational skills with the ability to deliver on immediate priorities and plan for future needs. Experience working in an international education setting. Ability to oversee to a range of projects running simultaneously, maintaining high standards. Excellent presentational skills that will present NAE as a premium brand to internal and external stakeholders Highly developed interpersonal skills and a collaborative approach to work. Ability to work independently, displaying initiative and creativity Highly developed project management skills. Well-developed written and oral communication skills. Able to prioritise, meet targets within deadlines and surpass expectations. See full job description, here . About Us Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 90,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. We encourage individuals to join us with our "Create your Future" mindset - we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
Apr 23, 2026
Full time
Learning Facilitator Location: London Victoria (hybrid model, minimum 3 days in office). Offering a 1 year fixed-term contract. Nord Anglia Education - the world's leading private school's organisation is recruiting a Learning Facilitator . You will be joining the Education team in our London HQ . London is our global headquarters where 200 colleagues across Finance, Risk, Corporate Development, Legal, HR, MAC and Education drive the success of our 80+ schools in 30+ countries. By joining our fast paced and innovative organisation, you will be regularly liaising with our global team-mates from the Philippines to Peru, from Beijing to Boston and beyond. If you have a global mindset, enjoy thinking outside the box and are prepared to go above and beyond to find solutions, then a career at Nord Anglia is for you. In the role of Learning Facilitator, you will be responsible for playing a key role in the design, delivery and continuous improvement of blended leadership development for leaders at all levels across NAE, with a strong emphasis on digital first, job embedded practice. You will ensure programmes are aligned to NAE's educational, organisational and commercial priorities; evidence informed, reflective, experiential, practical and developmental. Steward NAU and integrated platforms to enable personalised, data driven leadership pathways and communities of practice. You will also deliver capital backed platform capabilities, integrations and automation that scale quality, reduce unit cost, and provide durable infrastructure for leadership learning. The role: As Learning Facilitator your focus will be: Own the development of a digital leadership strategy and portfolio expanding the leadership offer on NAU aligned to NAE priorities and regional needs Define evidence informed digital leadership development design principles that embed inquiry, reflection, coaching and application to practice (design for transfer). Champion a culture of leadership learning; aligning with school improvement and Performance Management "EmpowerUs" cycles. Design and facilitate digital, hybrid and in person pathways (eg digital learning pathways, coaching hubs, action learning, communities of practice). Curate/create high quality microlearning and toolkits; leverage NAU for discoverability and social learning. Ensure accessibility, multi language readiness and inclusive practice across all assets and events. Report on the impacts of work around implemented initiatives Scope, prioritise and embed NAU platform enhancements for the leadership offer on NAU (eg UX/UI, search/discoverability, role based personalisation via SuccessFactors) working closely with the NAU platform innovation lead, Leadership Programme Manager and Leadership Programme coordinator The Successful Candidate will possess: Extensive experience developing professional learning strategies and implementation plans. Excellent organisational skills with the ability to deliver on immediate priorities and plan for future needs. Experience working in an international education setting. Ability to oversee to a range of projects running simultaneously, maintaining high standards. Excellent presentational skills that will present NAE as a premium brand to internal and external stakeholders Highly developed interpersonal skills and a collaborative approach to work. Ability to work independently, displaying initiative and creativity Highly developed project management skills. Well-developed written and oral communication skills. Able to prioritise, meet targets within deadlines and surpass expectations. See full job description, here . About Us Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 90,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. We encourage individuals to join us with our "Create your Future" mindset - we will provide you with a range of experiences and opportunities to enhance your skillset and you will be given the autonomy to grow your career. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
Workplace Coordinator page is loaded Workplace Coordinatorremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ491622 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Management What this job involves The Workplace Coordinator will assist with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support where required. What your day will look like Provides hospitality and support for guests, visitors, and employees at client location Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA) Works with all internal departments such as IT, Security, Kitchen, Real Estate to ensure all works within the office are completed to a high standard Take ownership for the CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs) Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolved Complete detailed inspections to discover all issues and assign tickets Ensure that facilities are compliant with local building, health, safety, and fire codes and regulations, report any issues immediately through the appropriate channels Create and implement site operational rules and standard operating procedures. Identify opportunities for improved operational standards Proactive in finding improvements and following through on a plan to complete Complete short and long-term projects for the client Ensure all work completed stays within the client's budget Identify costs saving ideas Coordinates special events in support of client or JLL Pick-up, drop-off, prepare postage/labels Support the client event team with coordinating JLL onsite vendors to set up events Coordinate with the relevant client teams to set up co-location spaces Manage office supplies and reorder stock as required Maintain premises in neat and good working condition at all times Liaising with other teams to provide a consistent and seamless experience to all location end users. Support location leads with local events within the assigned event spaces and areas Support and manage catering requests for events Support and maintain an accurate Space Planning overview for the client occupied space Assist the wider CRE Team with remote Client Remote sites Finance Management Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Support to track all site relevant actual spends vs. budget Ensure prompt and accurate management of purchase orders Raising and receipting of purchase orders in systems as required Health & Safety Management Conduct regular audits to ensure safety procedures on site are in place and working Ensure all records are kept up to date in relevant locations Ensure H&S Roles and Responsibilities for the account are understood and in place on site. Assist in carrying out safety procedures when needed Reporting on JLL H&S platforms as required Vendor and Supplier Management Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works) Work with our suppliers to develop a one team approach to managing the services and report any issues to JLL management Assist in the procurement of vendors and services as required Account Performance Develop and maintain strong and healthy relationships with the client and key stakeholders Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction Complete all reports at their scheduled intervals (monthly, quarterly, annual) and provide analysis that contributes to continuous improvement Accomplish Key Performance Indicators (KPIs) as identified by the Account Lead Ensure compliance with JLL minimum audit standards Update facilities related information as requested. Other duties as assigned by the Account Lead / Real Estate Identify any innovations and best practises that can support the account Contribute to the JLL H&S standards and work within the agreed H&S roles and responsibilities Client Focus & Relationship Management Demonstrates proactive & professional approach to customer service and stakeholder engagement Ability to interact with a wide range of client staff, including senior levels Has a customer service oriented attitude Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment
Apr 23, 2026
Full time
Workplace Coordinator page is loaded Workplace Coordinatorremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ491622 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Management What this job involves The Workplace Coordinator will assist with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support where required. What your day will look like Provides hospitality and support for guests, visitors, and employees at client location Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA) Works with all internal departments such as IT, Security, Kitchen, Real Estate to ensure all works within the office are completed to a high standard Take ownership for the CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs) Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolved Complete detailed inspections to discover all issues and assign tickets Ensure that facilities are compliant with local building, health, safety, and fire codes and regulations, report any issues immediately through the appropriate channels Create and implement site operational rules and standard operating procedures. Identify opportunities for improved operational standards Proactive in finding improvements and following through on a plan to complete Complete short and long-term projects for the client Ensure all work completed stays within the client's budget Identify costs saving ideas Coordinates special events in support of client or JLL Pick-up, drop-off, prepare postage/labels Support the client event team with coordinating JLL onsite vendors to set up events Coordinate with the relevant client teams to set up co-location spaces Manage office supplies and reorder stock as required Maintain premises in neat and good working condition at all times Liaising with other teams to provide a consistent and seamless experience to all location end users. Support location leads with local events within the assigned event spaces and areas Support and manage catering requests for events Support and maintain an accurate Space Planning overview for the client occupied space Assist the wider CRE Team with remote Client Remote sites Finance Management Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Support to track all site relevant actual spends vs. budget Ensure prompt and accurate management of purchase orders Raising and receipting of purchase orders in systems as required Health & Safety Management Conduct regular audits to ensure safety procedures on site are in place and working Ensure all records are kept up to date in relevant locations Ensure H&S Roles and Responsibilities for the account are understood and in place on site. Assist in carrying out safety procedures when needed Reporting on JLL H&S platforms as required Vendor and Supplier Management Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works) Work with our suppliers to develop a one team approach to managing the services and report any issues to JLL management Assist in the procurement of vendors and services as required Account Performance Develop and maintain strong and healthy relationships with the client and key stakeholders Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction Complete all reports at their scheduled intervals (monthly, quarterly, annual) and provide analysis that contributes to continuous improvement Accomplish Key Performance Indicators (KPIs) as identified by the Account Lead Ensure compliance with JLL minimum audit standards Update facilities related information as requested. Other duties as assigned by the Account Lead / Real Estate Identify any innovations and best practises that can support the account Contribute to the JLL H&S standards and work within the agreed H&S roles and responsibilities Client Focus & Relationship Management Demonstrates proactive & professional approach to customer service and stakeholder engagement Ability to interact with a wide range of client staff, including senior levels Has a customer service oriented attitude Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment
Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator Join our team at Cellular Pathology Services, a leading provider of diagnostic and digital pathology solutions. This is a fantastic opportunity for a motivated individual looking to begin or develop a rewarding career in healthcare science, combining administration and hands-on laboratory support. 2 POSITIONS AVAILABLE NO EXPERIENCE REQUIRED FULL TRAINING PROVIDED This is an entry level position with significant opportunity for progression and growth. Ideally you will be a Biomedical Scientist undergraduate. We also welcome applications from those just starting their career in administration and will also strongly consider biomedical science graduates with the right attitude and aptitude. If you ve also worked in the following roles, we d also like to hear from you: Laboratory Assistant, Pathology Administrator, Medical Laboratory Assistant, Healthcare Support Administrator, Specimen Reception Assistant, Healthcare Administrator The site is not accessible by public transport, so having your own transport is essential. SALARY: £25,700 per annum + Benefits (see below) LOCATION: Watford, Hertfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, operating on a shift pattern between 07:00 and 19:00 JOB OVERVIEW At Cellular Pathology Services, we have an exciting opportunity for a Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator (officially known as a Junior NHS Pathway Coordinator) to join our dedicated team based in Watford. As a Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator you will support both the administrative and laboratory functions of our digital pathology department, helping to ensure the efficient and accurate processing of patient samples. This Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator position is ideal for someone with strong organisational skills, a proactive attitude and a genuine interest in healthcare science and digital diagnostics. ABOUT US Cellular Pathology Services is an independent diagnostic pathology provider, working in partnership with the NHS and private healthcare organisations to deliver high-quality histopathology and digital diagnostic services. We pride ourselves on innovation, precision and patient-centred care. Our purpose-built facilities in Watford are equipped with state-of-the-art digital scanning technology and advanced laboratory systems, supporting clinicians and pathologists across the UK. As part of our team, you ll be joining a forward-thinking organisation that values learning, collaboration and continuous improvement. We invest in our people, promote from within, and foster a culture where every contribution helps improve patient outcomes. WHY JOIN Fast-Track Career Growth: No previous experience is required full training is provided to help you succeed and develop your career in healthcare science. Impactful Work: You will play a vital role in supporting our biomedical and pathology teams, ensuring timely and accurate patient diagnoses. Learning Opportunities: Enjoy a varied role combining administrative duties with hands-on laboratory experience in a cutting-edge digital environment. Supportive Team Culture: Work alongside friendly, professional colleagues in a collaborative, positive and inclusive workplace. Competitive Package: Receive a competitive starting salary, plus excellent benefits, health cover and access to ongoing training and progression opportunities. DUTIES Your duties as the Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator include: Administrative Support: Performing data entry, filing and document management to maintain accurate laboratory records Sample Management: Receiving, logging and packaging patient specimens safely and in line with standard operating procedures Digital Pathology: Supporting the scanning and reviewing of digital images to ensure clarity and diagnostic quality Quality Assurance: Following all laboratory policies to maintain compliance and uphold service standards Team Assistance: Collaborating with pathologists and biomedical scientists to ensure workflow efficiency Database Management: Updating patient and case information using laboratory computer systems Health & Safety: Maintaining a clean, safe and organised work environment and following all safety protocols Professional Development: Engaging in ongoing training and supporting continuous improvement initiatives CANDIDATE REQUIREMENTS ESSENTIAL Enthusiasm to build a career within healthcare science or digital pathology Excellent attention to detail and accuracy in data entry Confident using Microsoft Office, especially Word and Excel Strong communication and interpersonal skills Ability to handle confidential information with discretion Organised, adaptable and able to prioritise tasks effectively Full UK driving licence and access to own transport Eligibility to work in the UK DESIRABLE Biomedical Scientist undergraduate ideal Previous experience in an administrative or healthcare support role Knowledge of laboratory computer systems or databases Audio typing or transcription experience Familiarity with specimen reception or clinical laboratory processes BENEFITS Competitive salary of £25,700 per annum Health insurance and pension plan Annual performance bonus Ongoing training and professional development Supportive and collaborative team culture This role requires a DBS check NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14581 This job is being advertised by AWD online on behalf of Cellular Pathology Services AWD-IN-SPJ
Apr 23, 2026
Full time
Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator Join our team at Cellular Pathology Services, a leading provider of diagnostic and digital pathology solutions. This is a fantastic opportunity for a motivated individual looking to begin or develop a rewarding career in healthcare science, combining administration and hands-on laboratory support. 2 POSITIONS AVAILABLE NO EXPERIENCE REQUIRED FULL TRAINING PROVIDED This is an entry level position with significant opportunity for progression and growth. Ideally you will be a Biomedical Scientist undergraduate. We also welcome applications from those just starting their career in administration and will also strongly consider biomedical science graduates with the right attitude and aptitude. If you ve also worked in the following roles, we d also like to hear from you: Laboratory Assistant, Pathology Administrator, Medical Laboratory Assistant, Healthcare Support Administrator, Specimen Reception Assistant, Healthcare Administrator The site is not accessible by public transport, so having your own transport is essential. SALARY: £25,700 per annum + Benefits (see below) LOCATION: Watford, Hertfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, operating on a shift pattern between 07:00 and 19:00 JOB OVERVIEW At Cellular Pathology Services, we have an exciting opportunity for a Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator (officially known as a Junior NHS Pathway Coordinator) to join our dedicated team based in Watford. As a Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator you will support both the administrative and laboratory functions of our digital pathology department, helping to ensure the efficient and accurate processing of patient samples. This Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator position is ideal for someone with strong organisational skills, a proactive attitude and a genuine interest in healthcare science and digital diagnostics. ABOUT US Cellular Pathology Services is an independent diagnostic pathology provider, working in partnership with the NHS and private healthcare organisations to deliver high-quality histopathology and digital diagnostic services. We pride ourselves on innovation, precision and patient-centred care. Our purpose-built facilities in Watford are equipped with state-of-the-art digital scanning technology and advanced laboratory systems, supporting clinicians and pathologists across the UK. As part of our team, you ll be joining a forward-thinking organisation that values learning, collaboration and continuous improvement. We invest in our people, promote from within, and foster a culture where every contribution helps improve patient outcomes. WHY JOIN Fast-Track Career Growth: No previous experience is required full training is provided to help you succeed and develop your career in healthcare science. Impactful Work: You will play a vital role in supporting our biomedical and pathology teams, ensuring timely and accurate patient diagnoses. Learning Opportunities: Enjoy a varied role combining administrative duties with hands-on laboratory experience in a cutting-edge digital environment. Supportive Team Culture: Work alongside friendly, professional colleagues in a collaborative, positive and inclusive workplace. Competitive Package: Receive a competitive starting salary, plus excellent benefits, health cover and access to ongoing training and progression opportunities. DUTIES Your duties as the Trainee Laboratory and Administration Assistant / NHS Pathway Coordinator include: Administrative Support: Performing data entry, filing and document management to maintain accurate laboratory records Sample Management: Receiving, logging and packaging patient specimens safely and in line with standard operating procedures Digital Pathology: Supporting the scanning and reviewing of digital images to ensure clarity and diagnostic quality Quality Assurance: Following all laboratory policies to maintain compliance and uphold service standards Team Assistance: Collaborating with pathologists and biomedical scientists to ensure workflow efficiency Database Management: Updating patient and case information using laboratory computer systems Health & Safety: Maintaining a clean, safe and organised work environment and following all safety protocols Professional Development: Engaging in ongoing training and supporting continuous improvement initiatives CANDIDATE REQUIREMENTS ESSENTIAL Enthusiasm to build a career within healthcare science or digital pathology Excellent attention to detail and accuracy in data entry Confident using Microsoft Office, especially Word and Excel Strong communication and interpersonal skills Ability to handle confidential information with discretion Organised, adaptable and able to prioritise tasks effectively Full UK driving licence and access to own transport Eligibility to work in the UK DESIRABLE Biomedical Scientist undergraduate ideal Previous experience in an administrative or healthcare support role Knowledge of laboratory computer systems or databases Audio typing or transcription experience Familiarity with specimen reception or clinical laboratory processes BENEFITS Competitive salary of £25,700 per annum Health insurance and pension plan Annual performance bonus Ongoing training and professional development Supportive and collaborative team culture This role requires a DBS check NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14581 This job is being advertised by AWD online on behalf of Cellular Pathology Services AWD-IN-SPJ
Job Title: Logistics Collaboration Coordinator Location: Milton Keynes You will play an integral role in overseeing the transportation of goods from main distribution sites and co pack sites to customers and across our storage network. This role focuses on building strong collaborative relationships across our Southern Logistics network, ensuring the efficient coordination of third party activities to support overall success. Your ability to manage cross functional teams and stakeholders will be essential in optimising logistics performance. Responsibilities Data Analysis & Metrics: Maintain key performance metrics and analyse data to identify trends, assess performance, and implement strategic improvements. Strategic Project Support: Contribute to the logistics strategic project pipeline, focusing on future volume projections, network design, and evolving storage and distribution needs. Cross Functional Coordination: Engage stakeholders, third party partners, and agencies to ensure alignment on logistics goals and achieve optimal outcomes. Sustainability & Customer Focus: Work collaboratively to achieve long term sustainability while ensuring the highest level of customer satisfaction. Compliance and Best Practices: Ensure full compliance with road transport laws, H&S regulations, and company procedures, while driving the adoption of best practices throughout the team. Change Management: Actively embrace and engage in organisational change projects to enhance logistics operations and processes. Health and Safety: Champion the safety of employees as the top priority, ensuring full compliance with health and safety regulations. Logistics Resource Management: Strategically plan and manage logistics resources to drive performance improvements and optimise service delivery, target of CCF 97% & OT losses within 4%. Cost Efficiency: Focus on achieving cost saving initiatives and meeting cost to serve targets without compromising quality. Collaboration and Stakeholder Engagement: Actively collaborate with peers, key stakeholders, cross functional teams, and third party partners to ensure effective communication, best practices, and operational alignment. Issue Resolution: Investigate and resolve any arising operational problems or customer complaints, taking a proactive approach to maintaining service excellence. Performance Leadership: Lead by example and hold third party partners accountable to the highest standards, ensuring consistent performance and continuous improvement. What you'll bring to this role Logistics Experience: Proven experience within a logistics or supply chain setting, with a focus on resource management, CHEP processing and operational excellence. Health & Safety Expertise: Comprehensive knowledge of workplace health and safety standards, including ISO requirements, to maintain a safe work environment. Problem Solving & Organizational Skills: Excellent at solving complex problems, managing competing priorities, and staying organized in a fast paced environment. Exceptional Communication: Strong interpersonal and communication skills, with the ability to engage with diverse teams and external partners, fostering a collaborative work culture. System Proficiency: Proficient in ERP, WMS, and Transport systems, with strong competence in Google/ Microsoft applications. Collaborative Mindset: A team oriented professional who thrives in cross functional collaboration, bringing together multiple stakeholders to achieve shared goals. Benefits Up to 33 days holiday Flexible holiday trading Living Wage Employer Healthcare Cash Plan Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases, etc. Life assurance Save as you earn scheme Staff sales discount Free AG Barr products throughout your working day Pension Annual salary review Ongoing professional development We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition.
Apr 23, 2026
Full time
Job Title: Logistics Collaboration Coordinator Location: Milton Keynes You will play an integral role in overseeing the transportation of goods from main distribution sites and co pack sites to customers and across our storage network. This role focuses on building strong collaborative relationships across our Southern Logistics network, ensuring the efficient coordination of third party activities to support overall success. Your ability to manage cross functional teams and stakeholders will be essential in optimising logistics performance. Responsibilities Data Analysis & Metrics: Maintain key performance metrics and analyse data to identify trends, assess performance, and implement strategic improvements. Strategic Project Support: Contribute to the logistics strategic project pipeline, focusing on future volume projections, network design, and evolving storage and distribution needs. Cross Functional Coordination: Engage stakeholders, third party partners, and agencies to ensure alignment on logistics goals and achieve optimal outcomes. Sustainability & Customer Focus: Work collaboratively to achieve long term sustainability while ensuring the highest level of customer satisfaction. Compliance and Best Practices: Ensure full compliance with road transport laws, H&S regulations, and company procedures, while driving the adoption of best practices throughout the team. Change Management: Actively embrace and engage in organisational change projects to enhance logistics operations and processes. Health and Safety: Champion the safety of employees as the top priority, ensuring full compliance with health and safety regulations. Logistics Resource Management: Strategically plan and manage logistics resources to drive performance improvements and optimise service delivery, target of CCF 97% & OT losses within 4%. Cost Efficiency: Focus on achieving cost saving initiatives and meeting cost to serve targets without compromising quality. Collaboration and Stakeholder Engagement: Actively collaborate with peers, key stakeholders, cross functional teams, and third party partners to ensure effective communication, best practices, and operational alignment. Issue Resolution: Investigate and resolve any arising operational problems or customer complaints, taking a proactive approach to maintaining service excellence. Performance Leadership: Lead by example and hold third party partners accountable to the highest standards, ensuring consistent performance and continuous improvement. What you'll bring to this role Logistics Experience: Proven experience within a logistics or supply chain setting, with a focus on resource management, CHEP processing and operational excellence. Health & Safety Expertise: Comprehensive knowledge of workplace health and safety standards, including ISO requirements, to maintain a safe work environment. Problem Solving & Organizational Skills: Excellent at solving complex problems, managing competing priorities, and staying organized in a fast paced environment. Exceptional Communication: Strong interpersonal and communication skills, with the ability to engage with diverse teams and external partners, fostering a collaborative work culture. System Proficiency: Proficient in ERP, WMS, and Transport systems, with strong competence in Google/ Microsoft applications. Collaborative Mindset: A team oriented professional who thrives in cross functional collaboration, bringing together multiple stakeholders to achieve shared goals. Benefits Up to 33 days holiday Flexible holiday trading Living Wage Employer Healthcare Cash Plan Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases, etc. Life assurance Save as you earn scheme Staff sales discount Free AG Barr products throughout your working day Pension Annual salary review Ongoing professional development We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition.
Your new company Hays are recruiting for a permanent Office Coordinator/Receptionist. This role is based in Manchester city centre for a professional services-based business, on a 35-hours per week rota basis. Fully office-based. The Client Services Coordinator plays a key role in delivering a first-class client experience across reception, meeting rooms, and events spaces. The role supports the smooth day-to-day operation of client-facing services, ensuring meeting and event spaces are professionally set up, well managed, and supported with high-quality service, technology, and hospitality. Your new role Coordinate and manage all internal and client meeting room setups, including furniture layouts, technology, catering, and equipment. Act as the main point of contact for key meetings and events, providing expert support from planning through to delivery. Meet and greet clients, delivering a professional, welcoming, and service-focused experience both in person and virtually. Provide a concierge-style service, including arranging taxis, offering local recommendations, and responding to ad-hoc client requests. Support users with in-room audio-visual and presentation technology, including video conferencing, data projection, sound systems, and Microsoft Office tools. Assist with presentation preparation, including PowerPoint editing (graphics, sound, and video). Troubleshoot AV issues using structured problem-solving methods and escalate faults where required. Provide Wi-Fi and printing support to internal users and external guests. Coordinate meeting and event support from initial booking to completion, managing incoming calls and email requests. Liaise closely with technology, catering, facilities, and maintenance teams to ensure seamless service delivery. Support business development and events teams with the planning and organisation of events. Maintain accurate records, including statistical reporting, charge reconciliation, and invoicing where required. Ensure meeting rooms and collaboration spaces are fully stocked with stationery, peripherals, and user guides. Monitor housekeeping standards and ensure all client-facing areas remain tidy and presentable at all times. Support the management of space and resources to maximise utilisation. Assist with the coordination of packages, deliveries, and other facilities-related requests. Manage workload proactively, balancing deadlines and time-critical tasks in a fast-paced environment. Handle conflicting demands for space and resources, resolving issues professionally and effectively. Comply with all relevant policies, procedures, health and safety requirements, and emergency protocols. Undertake additional duties as reasonably required to support workplace operations. What you'll need to succeed Previous experience in a reception, meeting services, or client services role within a corporate or professional environment is essential. Experience using a meeting room booking or hospitality management system. Strong IT skills, including Microsoft Office, Outlook, and contemporary audio-visual platforms. Client-focused with a genuine passion for service excellence. Proactive, flexible, and highly motivated. Professional, discreet, and comfortable handling confidential information. Detail-oriented with a positive, can-do attitude. Reliable, adaptable, and committed to maintaining high standards. A collaborative team player who can also work on their own initiative. What you'll get in return This role is for an excellent Manchester city centre-based business, paying 25,000. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 23, 2026
Full time
Your new company Hays are recruiting for a permanent Office Coordinator/Receptionist. This role is based in Manchester city centre for a professional services-based business, on a 35-hours per week rota basis. Fully office-based. The Client Services Coordinator plays a key role in delivering a first-class client experience across reception, meeting rooms, and events spaces. The role supports the smooth day-to-day operation of client-facing services, ensuring meeting and event spaces are professionally set up, well managed, and supported with high-quality service, technology, and hospitality. Your new role Coordinate and manage all internal and client meeting room setups, including furniture layouts, technology, catering, and equipment. Act as the main point of contact for key meetings and events, providing expert support from planning through to delivery. Meet and greet clients, delivering a professional, welcoming, and service-focused experience both in person and virtually. Provide a concierge-style service, including arranging taxis, offering local recommendations, and responding to ad-hoc client requests. Support users with in-room audio-visual and presentation technology, including video conferencing, data projection, sound systems, and Microsoft Office tools. Assist with presentation preparation, including PowerPoint editing (graphics, sound, and video). Troubleshoot AV issues using structured problem-solving methods and escalate faults where required. Provide Wi-Fi and printing support to internal users and external guests. Coordinate meeting and event support from initial booking to completion, managing incoming calls and email requests. Liaise closely with technology, catering, facilities, and maintenance teams to ensure seamless service delivery. Support business development and events teams with the planning and organisation of events. Maintain accurate records, including statistical reporting, charge reconciliation, and invoicing where required. Ensure meeting rooms and collaboration spaces are fully stocked with stationery, peripherals, and user guides. Monitor housekeeping standards and ensure all client-facing areas remain tidy and presentable at all times. Support the management of space and resources to maximise utilisation. Assist with the coordination of packages, deliveries, and other facilities-related requests. Manage workload proactively, balancing deadlines and time-critical tasks in a fast-paced environment. Handle conflicting demands for space and resources, resolving issues professionally and effectively. Comply with all relevant policies, procedures, health and safety requirements, and emergency protocols. Undertake additional duties as reasonably required to support workplace operations. What you'll need to succeed Previous experience in a reception, meeting services, or client services role within a corporate or professional environment is essential. Experience using a meeting room booking or hospitality management system. Strong IT skills, including Microsoft Office, Outlook, and contemporary audio-visual platforms. Client-focused with a genuine passion for service excellence. Proactive, flexible, and highly motivated. Professional, discreet, and comfortable handling confidential information. Detail-oriented with a positive, can-do attitude. Reliable, adaptable, and committed to maintaining high standards. A collaborative team player who can also work on their own initiative. What you'll get in return This role is for an excellent Manchester city centre-based business, paying 25,000. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Martin Veasey Talent Solutions
Upton Snodsbury, Worcestershire
Recruitment Administrator / Campaign Coordinator (Full Time or Part Time ) Location: Peopleton / Pershore / Upton Snodsbury, Worcestershire (Office-Based) Salary: Competitive / Negotiable (Dependent on Experience) Own transport essential About Us Martin Veasey Talent Solutions is a growing UK and international recruitment consultancy working with well-known global brands and fast-growing businesses. We help companies find talented graduates, managers, and senior professionals, using modern recruitment technology, marketing tools, and a highly professional, supportive team environment. We are a small, collaborative, and high-performing team, operating in a fast-paced, client-driven environment. The Opportunity We are seeking a highly organised and proactive Recruitment Administrator / Campaign Coordinator to support our consultancy team across recruitment, marketing, and administrative functions. This role can be offered on a full-time basis or part-time and is ideal for: Graduates or undergraduates (on track for a 2:1 or above) Individuals seeking experience within recruitment, HR, or professional services You will play a central role in delivering high-quality recruitment campaigns and ensuring an excellent candidate and client experience. Key Responsibilities Recruitment Administration & Coordination Manage end-to-end applicant processes using an Applicant Tracking and CRM systems Coordinate high volumes of applications, ensuring timely and professional communication Arrange interviews, meetings, and diary coordination (UK & international) Format CVs and prepare candidate submission documentation Maintain accurate records and ensure GDPR compliance Candidate & Client Engagement Act as a key point of contact for candidates throughout the recruitment process Handle incoming calls, emails, and enquiries professionally Liaise with senior-level clients, candidates, and suppliers Marketing & Campaign Support Assist in advertising roles across job boards and social media channels Support targeted recruitment campaigns and employer branding activity Prepare advertising copy, job descriptions, and campaign materials Administration & Reporting Prepare reports, briefing documents, and interview notes Maintain databases, spreadsheets, and workflow tracking Support general office administration including correspondence, filing, and data input Arrange travel and accommodation when required The Person Education Degree educated or currently studying (minimum 2:1 expected/predicted) Experience & Skills Previous administration experience (recruitment, HR, or professional services preferred) Strong IT skills including Microsoft Word, Excel, PowerPoint, and database systems Experience with CRM/ATS systems advantageous Personal Attributes Highly organised with excellent attention to detail Professional and confident communication style (written and verbal) Strong telephone manner, comfortable engaging with senior stakeholders Proactive, self-motivated, and able to use initiative Resilient, adaptable, and able to work under pressure to deadlines Strong team player with a "hands-on" approach Additional Requirements Full UK driving licence and access to a car (essential due to rural location) Within commuting distance of Peopleton / Pershore / Upton Snodsbury Non-smoker (office policy) Why Join Us Exposure to international recruitment campaigns and blue-chip clients Opportunity to develop skills in recruitment, HR, and marketing Supportive, professional, and collaborative team environment Hands-on experience with advanced recruitment technology and systems Application Process To apply, please send your CV quoting reference Recruitment Administrator - Part Time or Full Time to: For enquiries: (phone number removed) Website: (url removed)
Apr 22, 2026
Full time
Recruitment Administrator / Campaign Coordinator (Full Time or Part Time ) Location: Peopleton / Pershore / Upton Snodsbury, Worcestershire (Office-Based) Salary: Competitive / Negotiable (Dependent on Experience) Own transport essential About Us Martin Veasey Talent Solutions is a growing UK and international recruitment consultancy working with well-known global brands and fast-growing businesses. We help companies find talented graduates, managers, and senior professionals, using modern recruitment technology, marketing tools, and a highly professional, supportive team environment. We are a small, collaborative, and high-performing team, operating in a fast-paced, client-driven environment. The Opportunity We are seeking a highly organised and proactive Recruitment Administrator / Campaign Coordinator to support our consultancy team across recruitment, marketing, and administrative functions. This role can be offered on a full-time basis or part-time and is ideal for: Graduates or undergraduates (on track for a 2:1 or above) Individuals seeking experience within recruitment, HR, or professional services You will play a central role in delivering high-quality recruitment campaigns and ensuring an excellent candidate and client experience. Key Responsibilities Recruitment Administration & Coordination Manage end-to-end applicant processes using an Applicant Tracking and CRM systems Coordinate high volumes of applications, ensuring timely and professional communication Arrange interviews, meetings, and diary coordination (UK & international) Format CVs and prepare candidate submission documentation Maintain accurate records and ensure GDPR compliance Candidate & Client Engagement Act as a key point of contact for candidates throughout the recruitment process Handle incoming calls, emails, and enquiries professionally Liaise with senior-level clients, candidates, and suppliers Marketing & Campaign Support Assist in advertising roles across job boards and social media channels Support targeted recruitment campaigns and employer branding activity Prepare advertising copy, job descriptions, and campaign materials Administration & Reporting Prepare reports, briefing documents, and interview notes Maintain databases, spreadsheets, and workflow tracking Support general office administration including correspondence, filing, and data input Arrange travel and accommodation when required The Person Education Degree educated or currently studying (minimum 2:1 expected/predicted) Experience & Skills Previous administration experience (recruitment, HR, or professional services preferred) Strong IT skills including Microsoft Word, Excel, PowerPoint, and database systems Experience with CRM/ATS systems advantageous Personal Attributes Highly organised with excellent attention to detail Professional and confident communication style (written and verbal) Strong telephone manner, comfortable engaging with senior stakeholders Proactive, self-motivated, and able to use initiative Resilient, adaptable, and able to work under pressure to deadlines Strong team player with a "hands-on" approach Additional Requirements Full UK driving licence and access to a car (essential due to rural location) Within commuting distance of Peopleton / Pershore / Upton Snodsbury Non-smoker (office policy) Why Join Us Exposure to international recruitment campaigns and blue-chip clients Opportunity to develop skills in recruitment, HR, and marketing Supportive, professional, and collaborative team environment Hands-on experience with advanced recruitment technology and systems Application Process To apply, please send your CV quoting reference Recruitment Administrator - Part Time or Full Time to: For enquiries: (phone number removed) Website: (url removed)
Contract Coordinator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Contract Manager, the Contract Coordinator will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This is a Hybrid role with 3 days working from our Aylesford office ME20 7TZ and 2 days from home. What you'll do: To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations Liaise with Engineers to issue faults and receive repair details To be the first point of contact for all customer enquiries, support, and fault calls To ensure fault records are accurately maintained to time and plan Raise, log and receive purchase orders on the Oracle system Use ServiceNow to monitor faults and trends Ensure documentation tracking and database are maintained in accordance with the contract within time and to plan Liaise with Third Party companies to arrange works Who you are: You will have previous coordination / administrative experience within a similar role and ideally be familiar with Highways Agency / Traffic Signals / Transport or Local Authority. Contract Coordinator Key Requirements: Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers Previous experience of scheduling work Ability to work towards KPI's and strict SLA's Ability to react to changing circumstances and work under pressure Good IT skills for Excel and Microsoft Word are essential The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Apr 22, 2026
Full time
Contract Coordinator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Contract Manager, the Contract Coordinator will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This is a Hybrid role with 3 days working from our Aylesford office ME20 7TZ and 2 days from home. What you'll do: To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations Liaise with Engineers to issue faults and receive repair details To be the first point of contact for all customer enquiries, support, and fault calls To ensure fault records are accurately maintained to time and plan Raise, log and receive purchase orders on the Oracle system Use ServiceNow to monitor faults and trends Ensure documentation tracking and database are maintained in accordance with the contract within time and to plan Liaise with Third Party companies to arrange works Who you are: You will have previous coordination / administrative experience within a similar role and ideally be familiar with Highways Agency / Traffic Signals / Transport or Local Authority. Contract Coordinator Key Requirements: Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers Previous experience of scheduling work Ability to work towards KPI's and strict SLA's Ability to react to changing circumstances and work under pressure Good IT skills for Excel and Microsoft Word are essential The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
PMO (Program Management Office) Specialist Location: London Contract Type: 12-18 Month Contract 40-45K + Benefits 80% remote Are you a highly organized, detail-oriented, and results-driven professional who thrives in dynamic, fast-paced environments? Do you enjoy working across multiple teams and managing financial, operational, and reporting aspects of complex programs? If so, this could be your next big opportunity. We're looking for a PMO Specialist to join our innovative team and play a critical role in driving forward strategic digital transformation investments. What You'll Be Doing As our PMO Specialist, you will ensure the smooth planning, coordination, execution, and reporting of our new Program across financials, procurement, and project performance. You will act as a key connector between track leaders, project stakeholders, finance, and leadership teams. Your key responsibilities will include: Coordinating all aspects of planning, budgeting, procurement, and project monitoring for the the Program Supporting project teams with financial forecasting, investment tracking, procurement, and reporting Acting as a central point of contact between Track Leaders, Program Leader, and Sub Regional Management Ensuring all activities are executed on time, to standard, and within budget Maintaining and updating key program documents including investment plans, project trackers, procurement records, and performance reports Creating dashboards and reports using Excel and other tools to track bookings, investments, and deliverables Supporting governance activities including board meetings, stakeholder updates, and audit preparation Tracking and reporting on risks, issues, and interdependencies across tracks What You Bring Essential Skills & Experience Exceptional organization skills and attention to detail Strong communication and stakeholder management skills Proficiency in Microsoft Excel (formulas, pivot tables, data cleaning/analysis) Experience in time management and prioritization in an agile environment Demonstrated ability to solve problems and manage risks and issues effectively A collaborative, proactive, and flexible approach to teamwork Desired (Nice-to-Have) Experience managing investment or transformation programs Background in budget, cost management, and reporting Familiarity with Cisco procurement systems/processes Experience with (url removed) or similar for bookings/investments tracking Understanding of project and program management methodologies People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Oct 08, 2025
Contractor
PMO (Program Management Office) Specialist Location: London Contract Type: 12-18 Month Contract 40-45K + Benefits 80% remote Are you a highly organized, detail-oriented, and results-driven professional who thrives in dynamic, fast-paced environments? Do you enjoy working across multiple teams and managing financial, operational, and reporting aspects of complex programs? If so, this could be your next big opportunity. We're looking for a PMO Specialist to join our innovative team and play a critical role in driving forward strategic digital transformation investments. What You'll Be Doing As our PMO Specialist, you will ensure the smooth planning, coordination, execution, and reporting of our new Program across financials, procurement, and project performance. You will act as a key connector between track leaders, project stakeholders, finance, and leadership teams. Your key responsibilities will include: Coordinating all aspects of planning, budgeting, procurement, and project monitoring for the the Program Supporting project teams with financial forecasting, investment tracking, procurement, and reporting Acting as a central point of contact between Track Leaders, Program Leader, and Sub Regional Management Ensuring all activities are executed on time, to standard, and within budget Maintaining and updating key program documents including investment plans, project trackers, procurement records, and performance reports Creating dashboards and reports using Excel and other tools to track bookings, investments, and deliverables Supporting governance activities including board meetings, stakeholder updates, and audit preparation Tracking and reporting on risks, issues, and interdependencies across tracks What You Bring Essential Skills & Experience Exceptional organization skills and attention to detail Strong communication and stakeholder management skills Proficiency in Microsoft Excel (formulas, pivot tables, data cleaning/analysis) Experience in time management and prioritization in an agile environment Demonstrated ability to solve problems and manage risks and issues effectively A collaborative, proactive, and flexible approach to teamwork Desired (Nice-to-Have) Experience managing investment or transformation programs Background in budget, cost management, and reporting Familiarity with Cisco procurement systems/processes Experience with (url removed) or similar for bookings/investments tracking Understanding of project and program management methodologies People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
PMO (Program Management Office) Specialist Location: London Contract Type: 12-18 Month Contract 40-45K + Benefits 80% remote Are you a highly organized, detail-oriented, and results-driven professional who thrives in dynamic, fast-paced environments? Do you enjoy working across multiple teams and managing financial, operational, and reporting aspects of complex programs? If so, this could be your next big opportunity. We're looking for a PMO Specialist to join our innovative team and play a critical role in driving forward strategic digital transformation investments. What You'll Be Doing As our PMO Specialist, you will ensure the smooth planning, coordination, execution, and reporting of our new Program across financials, procurement, and project performance. You will act as a key connector between track leaders, project stakeholders, finance, and leadership teams. Your key responsibilities will include: Coordinating all aspects of planning, budgeting, procurement, and project monitoring for the the Program Supporting project teams with financial forecasting, investment tracking, procurement, and reporting Acting as a central point of contact between Track Leaders, Program Leader, and Sub Regional Management Ensuring all activities are executed on time, to standard, and within budget Maintaining and updating key program documents including investment plans, project trackers, procurement records, and performance reports Creating dashboards and reports using Excel and other tools to track bookings, investments, and deliverables Supporting governance activities including board meetings, stakeholder updates, and audit preparation Tracking and reporting on risks, issues, and interdependencies across tracks What You Bring Essential Skills & Experience Exceptional organization skills and attention to detail Strong communication and stakeholder management skills Proficiency in Microsoft Excel (formulas, pivot tables, data cleaning/analysis) Experience in time management and prioritization in an agile environment Demonstrated ability to solve problems and manage risks and issues effectively A collaborative, proactive, and flexible approach to teamwork Desired (Nice-to-Have) Experience managing investment or transformation programs Background in budget, cost management, and reporting Familiarity with Cisco procurement systems/processes Experience with (url removed) or similar for bookings/investments tracking Understanding of project and program management methodologies People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Oct 07, 2025
Contractor
PMO (Program Management Office) Specialist Location: London Contract Type: 12-18 Month Contract 40-45K + Benefits 80% remote Are you a highly organized, detail-oriented, and results-driven professional who thrives in dynamic, fast-paced environments? Do you enjoy working across multiple teams and managing financial, operational, and reporting aspects of complex programs? If so, this could be your next big opportunity. We're looking for a PMO Specialist to join our innovative team and play a critical role in driving forward strategic digital transformation investments. What You'll Be Doing As our PMO Specialist, you will ensure the smooth planning, coordination, execution, and reporting of our new Program across financials, procurement, and project performance. You will act as a key connector between track leaders, project stakeholders, finance, and leadership teams. Your key responsibilities will include: Coordinating all aspects of planning, budgeting, procurement, and project monitoring for the the Program Supporting project teams with financial forecasting, investment tracking, procurement, and reporting Acting as a central point of contact between Track Leaders, Program Leader, and Sub Regional Management Ensuring all activities are executed on time, to standard, and within budget Maintaining and updating key program documents including investment plans, project trackers, procurement records, and performance reports Creating dashboards and reports using Excel and other tools to track bookings, investments, and deliverables Supporting governance activities including board meetings, stakeholder updates, and audit preparation Tracking and reporting on risks, issues, and interdependencies across tracks What You Bring Essential Skills & Experience Exceptional organization skills and attention to detail Strong communication and stakeholder management skills Proficiency in Microsoft Excel (formulas, pivot tables, data cleaning/analysis) Experience in time management and prioritization in an agile environment Demonstrated ability to solve problems and manage risks and issues effectively A collaborative, proactive, and flexible approach to teamwork Desired (Nice-to-Have) Experience managing investment or transformation programs Background in budget, cost management, and reporting Familiarity with Cisco procurement systems/processes Experience with (url removed) or similar for bookings/investments tracking Understanding of project and program management methodologies People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Project Administrator We are looking for an experienced Administrator to join the team. Position: Project Administrator Location: Huddersfield/ Hybrid Hours: Part Time 22 hours per week Salary: £24,242.40 pro rata Contract: Temporary until August 2027 Benefits: Include 26 days holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns Closing Date: 31st October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised. The Role You will be responsible for organising the logistics and administration of delivering projects and contracts within the project delivery team. This includes supporting customers on their journey through the Champions programmes, progress logging, financial administration and post-delivery evaluations. Key duties include: Collate, update and maintain data and records Provide administrative support for the monitoring of organisational and contractual targets. Maintain and manage emails and outlook calendar Support the wider team with the co-ordination of the project Handle and answer incoming calls and emails about projects and contracts Maintaining regular contact with programme settings to ensure ongoing support and progression. Support the department in conducting post-delivery evaluations and assessing impact of delivery, reporting feedback to line manager. Work with Programme Early Years Advisors to update contact logs and records. About You You will have previous experience of general administration in a service / customer focussed environment with experience of team working, data collation, input, recording and processing. You will be comfortable using video conferencing technology and systems for processing payments and ideally have experience of customer care. To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may also have experience in areas such as Admin, Administration, Administrator, Project Admin, Project Administration, Project Administrator, Project Coordinator, Project Support, Project Officer, Project Assistant, Customer Service, Customer Service Agent, Customer Service Executive, Customer Service Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 03, 2025
Full time
Project Administrator We are looking for an experienced Administrator to join the team. Position: Project Administrator Location: Huddersfield/ Hybrid Hours: Part Time 22 hours per week Salary: £24,242.40 pro rata Contract: Temporary until August 2027 Benefits: Include 26 days holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns Closing Date: 31st October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised. The Role You will be responsible for organising the logistics and administration of delivering projects and contracts within the project delivery team. This includes supporting customers on their journey through the Champions programmes, progress logging, financial administration and post-delivery evaluations. Key duties include: Collate, update and maintain data and records Provide administrative support for the monitoring of organisational and contractual targets. Maintain and manage emails and outlook calendar Support the wider team with the co-ordination of the project Handle and answer incoming calls and emails about projects and contracts Maintaining regular contact with programme settings to ensure ongoing support and progression. Support the department in conducting post-delivery evaluations and assessing impact of delivery, reporting feedback to line manager. Work with Programme Early Years Advisors to update contact logs and records. About You You will have previous experience of general administration in a service / customer focussed environment with experience of team working, data collation, input, recording and processing. You will be comfortable using video conferencing technology and systems for processing payments and ideally have experience of customer care. To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may also have experience in areas such as Admin, Administration, Administrator, Project Admin, Project Administration, Project Administrator, Project Coordinator, Project Support, Project Officer, Project Assistant, Customer Service, Customer Service Agent, Customer Service Executive, Customer Service Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Customer service, strong administration skills, sales order processing, scheduling engineers Your new company An opportunity to work for a leading technology group, delivering innovative and sustainable treatment solutions across domestic, commercial and industrial sectors. Your new role My client is seeking a highly organised and customer focused Customer Service Coordinator to join their team. This role requires strong administrative skills and attention to detail, with a key focus on sales order processing, scheduling engineers, and handling customer payments. The ideal candidate will be confident in building rapport with customers and internal teams, ensuring a smooth and professional service experience. Accurately process customer orders and maintain records using internal systems. Take payments over the phone securely and in line with company procedures. Schedule service and installation appointments for engineers Respond to customer enquiries via phone and email, providing timely and helpful support. Liaise with internal departments to ensure seamless service delivery. Maintain detailed documentation and ensure data accuracy across all customer interactions. Build strong relationships with customers, ensuring satisfaction and repeat business. Support the wider customer service team with administrative tasks and ad hoc duties What you'll need to succeed Proven experience in a customer service or administrative role Strong communication skills Excellent attention to detail and organisational abilities. Confident in handling payments and working with CRM/ERP systems. Ability to multitask and prioritise in a fast paced environment A proactive, team oriented approach Previous experience in sales order processing is desirable. What you'll get in return 28 days holiday Pension Progression Opportunities Parking on-site Annual Salary Review What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Customer service, strong administration skills, sales order processing, scheduling engineers Your new company An opportunity to work for a leading technology group, delivering innovative and sustainable treatment solutions across domestic, commercial and industrial sectors. Your new role My client is seeking a highly organised and customer focused Customer Service Coordinator to join their team. This role requires strong administrative skills and attention to detail, with a key focus on sales order processing, scheduling engineers, and handling customer payments. The ideal candidate will be confident in building rapport with customers and internal teams, ensuring a smooth and professional service experience. Accurately process customer orders and maintain records using internal systems. Take payments over the phone securely and in line with company procedures. Schedule service and installation appointments for engineers Respond to customer enquiries via phone and email, providing timely and helpful support. Liaise with internal departments to ensure seamless service delivery. Maintain detailed documentation and ensure data accuracy across all customer interactions. Build strong relationships with customers, ensuring satisfaction and repeat business. Support the wider customer service team with administrative tasks and ad hoc duties What you'll need to succeed Proven experience in a customer service or administrative role Strong communication skills Excellent attention to detail and organisational abilities. Confident in handling payments and working with CRM/ERP systems. Ability to multitask and prioritise in a fast paced environment A proactive, team oriented approach Previous experience in sales order processing is desirable. What you'll get in return 28 days holiday Pension Progression Opportunities Parking on-site Annual Salary Review What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Designer & Digital Asset Co-ordinator Southend on Sea. The Designer & Digital Asset Coordinator is responsible for generating, managing and maintaining product imagery across our e-commerce platforms. This role ensures that product imagery and digital assets are accurate, high-quality, and consistently presented to optimise the online shopping experience. The role also includes some artworking and design for our German-speaking clients. The role is office-based in the UK, but you will be predominantly working with our product team in Germany, with some travel required. Working Hours Monday to Friday, 8:00 am until 4:00 pm (40 hours per week) Responsibilities Create, edit, retouch, and optimise product images for our webshops Work with the product team to ensure product imagery is correct and up to date Organise and manage digital assets, ensuring files are stored and tagged correctly for easy retrieval Collaborate with marketing and product teams to ensure timely and accurate product imagery is delivered for launches Conduct regular audits of the online product imagery to identify and resolve content gaps or errors Ensure all assets adhere to brand guidelines and style standards Producing print-ready design jobs for our German-speaking customers Role Requirements Proficiency (Design/photo retouching/scripts) in Adobe Photoshop or similar photo editing tools Full Adobe suite knowledge preferred Experience working with CMS or PIM systems Strong organisational skills and attention to detail Design, image composition and layout skills required Ability to manage multiple projects and deadlines Fluent in German Interest in technology, automation and process improvement is an advantage At least 3 years relevant experience desired What can you expect in return? Workplace pension Access to discounts at hundreds of high-street retailers 24/7 GP services Cycle to work scheme Staff incentives Company Solopress is an online print company based in Essex, serving UK businesses and print resellers since 1999. We held the title of PrintWeek s Company of the Year in 2024, the most prestigious award in our industry. We are proud of the positive workplace culture we have built at Solopress, through policies and practices that ensure everyone can contribute to our shared success. Throughout procurement and production, the company champions sustainable working practices, responsibly sourced materials and recyclable products. With super-fast turnaround times, excellent print quality and exceptional customer service, Solopress is the UK s most trusted printer, with over 35,000 Trustpilot reviews. What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Oct 03, 2025
Full time
Designer & Digital Asset Co-ordinator Southend on Sea. The Designer & Digital Asset Coordinator is responsible for generating, managing and maintaining product imagery across our e-commerce platforms. This role ensures that product imagery and digital assets are accurate, high-quality, and consistently presented to optimise the online shopping experience. The role also includes some artworking and design for our German-speaking clients. The role is office-based in the UK, but you will be predominantly working with our product team in Germany, with some travel required. Working Hours Monday to Friday, 8:00 am until 4:00 pm (40 hours per week) Responsibilities Create, edit, retouch, and optimise product images for our webshops Work with the product team to ensure product imagery is correct and up to date Organise and manage digital assets, ensuring files are stored and tagged correctly for easy retrieval Collaborate with marketing and product teams to ensure timely and accurate product imagery is delivered for launches Conduct regular audits of the online product imagery to identify and resolve content gaps or errors Ensure all assets adhere to brand guidelines and style standards Producing print-ready design jobs for our German-speaking customers Role Requirements Proficiency (Design/photo retouching/scripts) in Adobe Photoshop or similar photo editing tools Full Adobe suite knowledge preferred Experience working with CMS or PIM systems Strong organisational skills and attention to detail Design, image composition and layout skills required Ability to manage multiple projects and deadlines Fluent in German Interest in technology, automation and process improvement is an advantage At least 3 years relevant experience desired What can you expect in return? Workplace pension Access to discounts at hundreds of high-street retailers 24/7 GP services Cycle to work scheme Staff incentives Company Solopress is an online print company based in Essex, serving UK businesses and print resellers since 1999. We held the title of PrintWeek s Company of the Year in 2024, the most prestigious award in our industry. We are proud of the positive workplace culture we have built at Solopress, through policies and practices that ensure everyone can contribute to our shared success. Throughout procurement and production, the company champions sustainable working practices, responsibly sourced materials and recyclable products. With super-fast turnaround times, excellent print quality and exceptional customer service, Solopress is the UK s most trusted printer, with over 35,000 Trustpilot reviews. What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
LA International Computer Consultants Ltd
Leamington Spa, Warwickshire
SOC Manager 6 Month contract initially Based: Hybrid/Leamington & Gaydon - Hybrid as per business need Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a SOC Manager to join the team. As SOC Manager you will: * Oversee SOC activities by reviewing your team's performance metrics, incident reports and other key indicators * Lead incident response efforts when a security incident occurs, the SOC team has to respond as quickly as possible * Lead these efforts by establishing clear incident response procedures and protocols and conveying them to the team * Analyse incident reports to understand your organization's security posture by reviewing incident reports, SOC managers identify patterns and trends that may indicate weaknesses or vulnerabilities in their security defences * Serve as the point of contact (POC) for security incidents within the company. You are the primary liaison between the SOC team, other internal stakeholders, and external parties such as vendors, clients or regulatory bodies. * Be responsible for conducting information security investigations as a result of security incidents. These are previously identified by the Level 2 security analyst who are monitoring the security consoles from various SOC entry channels (SIEM, Tickets, Email and Phone) End to end security incident management. You will play a key role in providing the highest level of technical expertise and handling the most complex security incidents. Key Responsibilities: * Manage service and process improvements of SOC, auditing SOC incidents, identifying new use cases and automations * POC for SOC engineering team, threat intelligence analyst and Threat exposure management * Act as a point of escalation for Level-2 SOC security analysts in support of information security investigations to provide guidance and oversight on incident resolution and containment techniques * Act as the lead coordinator to individual information security incidents * Mentor security analysts regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks (tools, techniques, Procedures) in support of technologies managed by the Security Operations Centre. * Document incidents from initial detection through final resolution * Ensure threat management, threat modelling, identify threat vectors and develop use cases for security monitoring * Create reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt. * Act as focal point for any investigations involving security; to prepare reports and note follow up action * Participate in the role of Incident Manager during any incidents and emergencies * Ensure that all business recovery/contingency plans and/or procedures held within the security control rooms are always kept up to date * Coordinate with IT teams on escalations, tracking, performance issues, and outages Key skills & experience: * Strong knowledge in Authentication, End Point Security, Internet Policy Enforcement, Firewalls, Web Content Filtering, Database Activity Monitoring (DAM), Public Key Infrastructure (PKI), Data Loss Prevention (DLP), Identity and Access Management (IAM) and SOC advancements such as EDR and SOAR * Good knowledge of SIEM technologies, like Google Chronicle, Splunk ES or QRadar * In-depth familiarity with security policies based on industry standards and best practices * Experienced within the information security field, with emphasis on security operations, incident management, intrusion analysis, security device installations, configuration, and troubleshooting (e. g., Firewall, IDS, etc.) * Experience in Log source integration and in Developing new correlation rules & Parser writing * Experienced in SOC automation development, cloud operations (e. g. AWS), Designing, building security operations centers and Regulatory Compliance * Ability to lead and communicate efficiently within a team environment along with Incident management process development and/or incident management experience * Solid understanding of information technology and information security required * Excellent communication and presentation skills with demonstrated skill in presenting analytical data effectively to varied audiences (including executives) * Ability to work well under pressure with differing levels of Management This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Sep 26, 2025
Contractor
SOC Manager 6 Month contract initially Based: Hybrid/Leamington & Gaydon - Hybrid as per business need Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a SOC Manager to join the team. As SOC Manager you will: * Oversee SOC activities by reviewing your team's performance metrics, incident reports and other key indicators * Lead incident response efforts when a security incident occurs, the SOC team has to respond as quickly as possible * Lead these efforts by establishing clear incident response procedures and protocols and conveying them to the team * Analyse incident reports to understand your organization's security posture by reviewing incident reports, SOC managers identify patterns and trends that may indicate weaknesses or vulnerabilities in their security defences * Serve as the point of contact (POC) for security incidents within the company. You are the primary liaison between the SOC team, other internal stakeholders, and external parties such as vendors, clients or regulatory bodies. * Be responsible for conducting information security investigations as a result of security incidents. These are previously identified by the Level 2 security analyst who are monitoring the security consoles from various SOC entry channels (SIEM, Tickets, Email and Phone) End to end security incident management. You will play a key role in providing the highest level of technical expertise and handling the most complex security incidents. Key Responsibilities: * Manage service and process improvements of SOC, auditing SOC incidents, identifying new use cases and automations * POC for SOC engineering team, threat intelligence analyst and Threat exposure management * Act as a point of escalation for Level-2 SOC security analysts in support of information security investigations to provide guidance and oversight on incident resolution and containment techniques * Act as the lead coordinator to individual information security incidents * Mentor security analysts regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks (tools, techniques, Procedures) in support of technologies managed by the Security Operations Centre. * Document incidents from initial detection through final resolution * Ensure threat management, threat modelling, identify threat vectors and develop use cases for security monitoring * Create reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt. * Act as focal point for any investigations involving security; to prepare reports and note follow up action * Participate in the role of Incident Manager during any incidents and emergencies * Ensure that all business recovery/contingency plans and/or procedures held within the security control rooms are always kept up to date * Coordinate with IT teams on escalations, tracking, performance issues, and outages Key skills & experience: * Strong knowledge in Authentication, End Point Security, Internet Policy Enforcement, Firewalls, Web Content Filtering, Database Activity Monitoring (DAM), Public Key Infrastructure (PKI), Data Loss Prevention (DLP), Identity and Access Management (IAM) and SOC advancements such as EDR and SOAR * Good knowledge of SIEM technologies, like Google Chronicle, Splunk ES or QRadar * In-depth familiarity with security policies based on industry standards and best practices * Experienced within the information security field, with emphasis on security operations, incident management, intrusion analysis, security device installations, configuration, and troubleshooting (e. g., Firewall, IDS, etc.) * Experience in Log source integration and in Developing new correlation rules & Parser writing * Experienced in SOC automation development, cloud operations (e. g. AWS), Designing, building security operations centers and Regulatory Compliance * Ability to lead and communicate efficiently within a team environment along with Incident management process development and/or incident management experience * Solid understanding of information technology and information security required * Excellent communication and presentation skills with demonstrated skill in presenting analytical data effectively to varied audiences (including executives) * Ability to work well under pressure with differing levels of Management This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
