Location The locations for this role are Newport and Titchfield (Fareham). This role requires attendance at an ONS office, where all working days will be office based. The post holder will be expected to work in the office to undertake in-person activities. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Are you innovative with the energy and motivation to lead exciting technical and cultural change? Our Digital Services (DS) Directorate develops and operates much of the technology and services that ONS uses to deliver. Demand for data and statistics are increasing, and DS has a critical role in enabling the business to meet these demands. We are seeking an experienced, proactive and enthusiastic Senior Infrastructure Engineer who is motivated to take ownership of our Mobile Device Management (MDM) Service within the User Experience & Support Service Team. Job description As a Senior Infrastructure Engineer, you will build, manage, and support the infrastructure services that underpin the Corporate Device and Service operations service. As a Senior infrastructure Engineer in the User Experience and support team you will be responsible for the end-to-end lifecycle management of mobile devices and MacBooks, utilising enterprise platform tools such as Intune, Jamf, Knox, and Apple Business Manager. You will ensure that the service operates effectively, is well-governed, and aligns with both user needs and organisational objectives. This includes maintaining strong control frameworks, delivering high-quality user support, and continuously improving the overall user experience across all managed devices and platforms. We are looking for excellent customer service and interpersonal skills, with the proven ability to deliver quality outputs in a fast-paced environment. You will have the capability to work under pressure and prioritise effectively as well a proven record of stakeholder management with both internal and external customers. You will have the skills to influence and challenge existing processes, using your communication skills to handle challenging conversations. Responsibilities Defining, building, bringing into service, operating, supporting, performance monitoring, continually improving and decommissioning Infrastructure services (SaaS, IaaS, and PaaS), products and platforms to serve a variety of user needs. For the services, products and platforms supported you will: Define, Build, operate, configure, monitor and decommission infrastructure services. Manage incidents, requests, changes, and problems. Proactively manage patching, maintenance and upgrade cycles with minimal disruption to live service. Proactively manage configuration, availability, security, capacity, performance, and cost. Engage in continuous improvement activities. Sharing knowledge of tools and techniques and collaborating to improve the capability of the team. Maximise the use of tools and technologies to deliver operational excellence. Participate in BAU and project delivery, providing technical knowledge to add value. Actively participates in the Infrastructure Engineering Community of Practice, identifying good practices operations can adopt and sharing experiences. Take a technical lead in the management of major incidents ensuring that the incident is managed and communicated effectively. Person specification Essential Criteria: Information Security (Working) - Use information security practices and available security controls to contribute to protecting solutions and services. Ownership and Initiative (Working) - Own a problem until a new owner has been found, or the problem has been mitigated or resolved. Troubleshooting and problem resolution (Practitioner) - Break a problem down into its component parts to identify and diagnose root causes. Troubleshoot and identify problems across different technology capabilities. Technical Understanding (Practitioner) - Show a thorough understanding of the technical concepts required for the role and can explain how these fit into the wider technical landscape. Service focus (Practitioner) - Take inputs from various sources and use these to guide the design, development, delivery and operation of a service. You always look to continually improve and get the best out of services you support.
Jul 14, 2026
Full time
Location The locations for this role are Newport and Titchfield (Fareham). This role requires attendance at an ONS office, where all working days will be office based. The post holder will be expected to work in the office to undertake in-person activities. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Are you innovative with the energy and motivation to lead exciting technical and cultural change? Our Digital Services (DS) Directorate develops and operates much of the technology and services that ONS uses to deliver. Demand for data and statistics are increasing, and DS has a critical role in enabling the business to meet these demands. We are seeking an experienced, proactive and enthusiastic Senior Infrastructure Engineer who is motivated to take ownership of our Mobile Device Management (MDM) Service within the User Experience & Support Service Team. Job description As a Senior Infrastructure Engineer, you will build, manage, and support the infrastructure services that underpin the Corporate Device and Service operations service. As a Senior infrastructure Engineer in the User Experience and support team you will be responsible for the end-to-end lifecycle management of mobile devices and MacBooks, utilising enterprise platform tools such as Intune, Jamf, Knox, and Apple Business Manager. You will ensure that the service operates effectively, is well-governed, and aligns with both user needs and organisational objectives. This includes maintaining strong control frameworks, delivering high-quality user support, and continuously improving the overall user experience across all managed devices and platforms. We are looking for excellent customer service and interpersonal skills, with the proven ability to deliver quality outputs in a fast-paced environment. You will have the capability to work under pressure and prioritise effectively as well a proven record of stakeholder management with both internal and external customers. You will have the skills to influence and challenge existing processes, using your communication skills to handle challenging conversations. Responsibilities Defining, building, bringing into service, operating, supporting, performance monitoring, continually improving and decommissioning Infrastructure services (SaaS, IaaS, and PaaS), products and platforms to serve a variety of user needs. For the services, products and platforms supported you will: Define, Build, operate, configure, monitor and decommission infrastructure services. Manage incidents, requests, changes, and problems. Proactively manage patching, maintenance and upgrade cycles with minimal disruption to live service. Proactively manage configuration, availability, security, capacity, performance, and cost. Engage in continuous improvement activities. Sharing knowledge of tools and techniques and collaborating to improve the capability of the team. Maximise the use of tools and technologies to deliver operational excellence. Participate in BAU and project delivery, providing technical knowledge to add value. Actively participates in the Infrastructure Engineering Community of Practice, identifying good practices operations can adopt and sharing experiences. Take a technical lead in the management of major incidents ensuring that the incident is managed and communicated effectively. Person specification Essential Criteria: Information Security (Working) - Use information security practices and available security controls to contribute to protecting solutions and services. Ownership and Initiative (Working) - Own a problem until a new owner has been found, or the problem has been mitigated or resolved. Troubleshooting and problem resolution (Practitioner) - Break a problem down into its component parts to identify and diagnose root causes. Troubleshoot and identify problems across different technology capabilities. Technical Understanding (Practitioner) - Show a thorough understanding of the technical concepts required for the role and can explain how these fit into the wider technical landscape. Service focus (Practitioner) - Take inputs from various sources and use these to guide the design, development, delivery and operation of a service. You always look to continually improve and get the best out of services you support.
Service and Projects Coordinator Are you an organised and customer focused individual who enjoys coordinating projects, managing customer relationships, and ensuring services are delivered efficiently? Do you have experience in administration, scheduling, customer support, or a service coordination environment? Our well established and growing client is looking for a Service & Projects Coordinator to join their team. This is an excellent opportunity to become part of a successful organisation where you will play a key role in supporting service operations, coordinating engineers, and ensuring customers receive a professional and responsive service. Working closely with customers, engineers, suppliers, and internal departments, you will help ensure service and maintenance projects are completed smoothly, efficiently, and to a high standard. No two days will be the same, with responsibilities ranging from managing customer enquiries and updating records to coordinating engineer schedules and supporting ongoing projects. As a Service & Projects Coordinator, you will: Coordinate service and maintenance contracts and customer projects across the UK Respond to customer calls and emails in a professional and timely manner Provide regular updates to customers and ensure enquiries are followed through to resolution Process job sheets accurately and maintain up-to-date service records Update databases, spreadsheets, and internal systems to support performance tracking Prepare customer documentation, including job sheets, reports, certificates, and service paperwork Support the planning and scheduling of engineer workloads and appointments Liaise with engineers to ensure they have the correct information and resources required Assist with emergency call-outs by coordinating communication between customers and enginee Maintain accurate vehicle, job, and customer records Identify and escalate any issues, delays, or service concerns to management Liaise with suppliers to ensure engineers have the required stock and equipment Support quotations, invoicing processes, and communication with internal departments Work closely with technical, finance, and operational teams to ensure smooth service delivery Provide feedback and suggestions to improve processes and customer experience To be successful, you will have: Essential Previous experience in customer service, administration, coordination, or a similar support role Excellent communication skills with a professional telephone manner Strong organisational skills with the ability to manage multiple priorities Excellent attention to detail and accuracy when handling information and records Good IT skills, including Microsoft Office, Excel, and database systems Ability to work independently and use initiative when resolving issues A proactive approach with strong problem-solving skills The ability to build positive relationships with customers, colleagues, and external contacts Desirable Experience within a service, engineering, technical support, automotive, or project coordination environment Experience scheduling engineers or managing service requests Knowledge of CRM systems or service management software What's in it for you? Monday to Friday working hours 9.00am - 5.00pm Permanent position within a growing business Opportunity to develop within a supportive team environment Company benefits package Free on-site parking Training and development opportunities If you are a reliable, organised, and customer focused individual who enjoys coordinating people and processes, we would love to hear from you. Apply today to join a business where your contribution will help deliver an exceptional service experience for customers across the UK.
Jul 14, 2026
Full time
Service and Projects Coordinator Are you an organised and customer focused individual who enjoys coordinating projects, managing customer relationships, and ensuring services are delivered efficiently? Do you have experience in administration, scheduling, customer support, or a service coordination environment? Our well established and growing client is looking for a Service & Projects Coordinator to join their team. This is an excellent opportunity to become part of a successful organisation where you will play a key role in supporting service operations, coordinating engineers, and ensuring customers receive a professional and responsive service. Working closely with customers, engineers, suppliers, and internal departments, you will help ensure service and maintenance projects are completed smoothly, efficiently, and to a high standard. No two days will be the same, with responsibilities ranging from managing customer enquiries and updating records to coordinating engineer schedules and supporting ongoing projects. As a Service & Projects Coordinator, you will: Coordinate service and maintenance contracts and customer projects across the UK Respond to customer calls and emails in a professional and timely manner Provide regular updates to customers and ensure enquiries are followed through to resolution Process job sheets accurately and maintain up-to-date service records Update databases, spreadsheets, and internal systems to support performance tracking Prepare customer documentation, including job sheets, reports, certificates, and service paperwork Support the planning and scheduling of engineer workloads and appointments Liaise with engineers to ensure they have the correct information and resources required Assist with emergency call-outs by coordinating communication between customers and enginee Maintain accurate vehicle, job, and customer records Identify and escalate any issues, delays, or service concerns to management Liaise with suppliers to ensure engineers have the required stock and equipment Support quotations, invoicing processes, and communication with internal departments Work closely with technical, finance, and operational teams to ensure smooth service delivery Provide feedback and suggestions to improve processes and customer experience To be successful, you will have: Essential Previous experience in customer service, administration, coordination, or a similar support role Excellent communication skills with a professional telephone manner Strong organisational skills with the ability to manage multiple priorities Excellent attention to detail and accuracy when handling information and records Good IT skills, including Microsoft Office, Excel, and database systems Ability to work independently and use initiative when resolving issues A proactive approach with strong problem-solving skills The ability to build positive relationships with customers, colleagues, and external contacts Desirable Experience within a service, engineering, technical support, automotive, or project coordination environment Experience scheduling engineers or managing service requests Knowledge of CRM systems or service management software What's in it for you? Monday to Friday working hours 9.00am - 5.00pm Permanent position within a growing business Opportunity to develop within a supportive team environment Company benefits package Free on-site parking Training and development opportunities If you are a reliable, organised, and customer focused individual who enjoys coordinating people and processes, we would love to hear from you. Apply today to join a business where your contribution will help deliver an exceptional service experience for customers across the UK.
Location Bristol, London, York About the job Job summary Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink. Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group. We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs We are Government Digital and Data Candidate Information Pack V3 - 1 Job description The Head of Responsible AI and Assurance will provide senior leadership for Defra's approach to responsible, trustworthy and auditable AI, ensuring AI-enabled solutions are adopted in a way that is safe, lawful, ethical and operationally sustainable. The role exists to enable Defra to realise value from AI while maintaining public trust and meeting HMG's expectations for robust governance and proportionate assurance of digital and data activity. It establishes and operates the department's AI assurance approach, including assurance standards, risk tiering, and decision routes for high-risk AI use cases. The postholder will work with senior stakeholders across DDTS, Data Protection, Legal, Commercial and Delivery Group leads. They will also act as an escalation point on AI risk and assurance and ensure a consistent approach across delivery portfolios. The role will broadly: Set and maintain Defra's responsible AI and AI assurance framework, tools and associated standards. Lead assurance mechanisms (risk tiering, reviews/clinics, evidence requirements, and decision routes). Provide expert leadership on ethical, sustainable and societal considerations in AI adoption and use. Ensure AI solutions include appropriate controls for auditability, transparency, evaluation, validation and monitoring. Enable delivery through clear, proportionate guardrails rather than creating barriers. Please note for this role you will require SC Clearance. To gain SC clearance all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further. Person specification Responsibilities: Own Defra's responsible AI principles and assurance approach; ensure alignment to cross-government (HMG) AI guidance and digital functional expectations. Establish and chair (or deputise chairing of) AI assurance/design clinics and related governance forums, ensuring right expertise is engaged at the right time. Define risk rating and assurance requirements for AI initiatives (including evidence standards, evaluation expectations, sign-off routes, and escalation thresholds). Advise senior leaders and delivery teams on complex AI risks and mitigations (e.g., bias/fairness risks, performance drift, data protection concerns, human oversight). Ensure AI delivery includes technical and procedural controls for logging, auditability, model/prompt change control, and operational monitoring e.g., Machine Learning Operations (MLOps) / Large Language Model Operations (LLMOps). Oversee the development of reusable assurance artefacts (templates, checklists, decision records) and embed them into DDTS delivery pathways. Represent Defra's approach in cross-government and professional forums where appropriate. Skills: Governance and assurance: Ability to design proportionate, risk-based assurance models and frameworks for complex, high-impact systems. Data ethics and responsible AI: Ability to define and operationalise ethical frameworks, translating principles into enforceable controls and assurance processes. Stakeholder relationship management: Confidently influence senior stakeholders, clearly articulating risk trade-offs and enabling informed decision. Data science and AI innovation: Possess applied understating of end-end AI/ML lifecycle, evaluation and monitoring to assure system performance and reliability. This role aligns primarily with the Digital and Data Profession "Lead Data Scientist" role, with a specialist focus on AI governance, assurance and responsible AI. The role applies data science, risk and governance expertise at an organisational level to ensure AI systems are safe, ethical and effective. Demonstrable skills/experience aligned to the Lead Data Scientist (G6) role (technical skills outlined below), within the Government Digital and Data Profession. Applied maths, statistics and scientific practices: expert level Data engineering: expert level Data ethics and privacy: expert level Data science innovation: expert level Programming and build (data science): expert level Developing Data Science Capability: expert level For further information around the technical skills please see the framework. Experience: Leading governance/assurance in a regulated or high-assurance setting. Working across multidisciplinary teams to embed standards without blocking delivery. Handling novel, ambiguous risks and advising senior decision-makers.
Jul 14, 2026
Full time
Location Bristol, London, York About the job Job summary Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink. Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group. We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs We are Government Digital and Data Candidate Information Pack V3 - 1 Job description The Head of Responsible AI and Assurance will provide senior leadership for Defra's approach to responsible, trustworthy and auditable AI, ensuring AI-enabled solutions are adopted in a way that is safe, lawful, ethical and operationally sustainable. The role exists to enable Defra to realise value from AI while maintaining public trust and meeting HMG's expectations for robust governance and proportionate assurance of digital and data activity. It establishes and operates the department's AI assurance approach, including assurance standards, risk tiering, and decision routes for high-risk AI use cases. The postholder will work with senior stakeholders across DDTS, Data Protection, Legal, Commercial and Delivery Group leads. They will also act as an escalation point on AI risk and assurance and ensure a consistent approach across delivery portfolios. The role will broadly: Set and maintain Defra's responsible AI and AI assurance framework, tools and associated standards. Lead assurance mechanisms (risk tiering, reviews/clinics, evidence requirements, and decision routes). Provide expert leadership on ethical, sustainable and societal considerations in AI adoption and use. Ensure AI solutions include appropriate controls for auditability, transparency, evaluation, validation and monitoring. Enable delivery through clear, proportionate guardrails rather than creating barriers. Please note for this role you will require SC Clearance. To gain SC clearance all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further. Person specification Responsibilities: Own Defra's responsible AI principles and assurance approach; ensure alignment to cross-government (HMG) AI guidance and digital functional expectations. Establish and chair (or deputise chairing of) AI assurance/design clinics and related governance forums, ensuring right expertise is engaged at the right time. Define risk rating and assurance requirements for AI initiatives (including evidence standards, evaluation expectations, sign-off routes, and escalation thresholds). Advise senior leaders and delivery teams on complex AI risks and mitigations (e.g., bias/fairness risks, performance drift, data protection concerns, human oversight). Ensure AI delivery includes technical and procedural controls for logging, auditability, model/prompt change control, and operational monitoring e.g., Machine Learning Operations (MLOps) / Large Language Model Operations (LLMOps). Oversee the development of reusable assurance artefacts (templates, checklists, decision records) and embed them into DDTS delivery pathways. Represent Defra's approach in cross-government and professional forums where appropriate. Skills: Governance and assurance: Ability to design proportionate, risk-based assurance models and frameworks for complex, high-impact systems. Data ethics and responsible AI: Ability to define and operationalise ethical frameworks, translating principles into enforceable controls and assurance processes. Stakeholder relationship management: Confidently influence senior stakeholders, clearly articulating risk trade-offs and enabling informed decision. Data science and AI innovation: Possess applied understating of end-end AI/ML lifecycle, evaluation and monitoring to assure system performance and reliability. This role aligns primarily with the Digital and Data Profession "Lead Data Scientist" role, with a specialist focus on AI governance, assurance and responsible AI. The role applies data science, risk and governance expertise at an organisational level to ensure AI systems are safe, ethical and effective. Demonstrable skills/experience aligned to the Lead Data Scientist (G6) role (technical skills outlined below), within the Government Digital and Data Profession. Applied maths, statistics and scientific practices: expert level Data engineering: expert level Data ethics and privacy: expert level Data science innovation: expert level Programming and build (data science): expert level Developing Data Science Capability: expert level For further information around the technical skills please see the framework. Experience: Leading governance/assurance in a regulated or high-assurance setting. Working across multidisciplinary teams to embed standards without blocking delivery. Handling novel, ambiguous risks and advising senior decision-makers.
Location Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. About the role As a Senior Site Reliability Engineer (DevOps), you will play a key role in designing, building and running reliable, scalable and secure platform services that underpin critical DBT digital products. Working in multidisciplinary, agile teams, you'll help ensure development teams have the tools and support they need, from observability and monitoring through to CI/CD pipelines so services are resilient, performant and centred around user needs. You'll champion good engineering practices, helping teams use data and insight to continuously improve how services are delivered and operated. This is a hands-on role where you'll spend much of your time building and improving platform capabilities directly. You'll work closely with product managers, architects and engineers to improve reliability and reduce operational burden, while also supporting and mentoring others across the engineering community. You'll contribute to building and scaling our global platform, support live services through an on-call rota, and play an active role in initiatives such as enhancing observability and streamlining deployment processes to improve service quality and delivery outcomes. Job description You will: Build and maintain shared service products enabling developers to be more efficient. Write clean, maintainable and well-tested code to support platform and tooling development. Work closely with development teams to provide and improve platform tooling, including monitoring, logging, metrics, dashboards and CI/CD pipelines. Build, maintain and improve reliable, secure and scalable cloud-based infrastructure using infrastructure-as-code approaches. Support teams to adopt SRE practices, including Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets. Contribute to observability across services, helping teams better understand performance, reliability and user impact. Develop and improve CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Collaborate with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management, with a focus on learning and continuous improvement. Share knowledge and provide coaching and mentoring to colleagues, contributing to a supportive and inclusive engineering community. Contribute to improving security, resilience and compliance practices within the platform. What tech will you be using? Python and Django framework PostgreSQL as a service (Amazon RDS) Redis/Elasticache AWS and Azure GitHub Actions and AWS CodePipelines/CodeBuild Terraform Docker, Elastic Container Service (ECS) and Elastic Container Registry (ECR) ElasticSearch/OpenSearch Datadog and Logstash Person specification It is essential that you have: Experience writing clean, maintainable code in at least one programming language. Experience designing, operating and improving distributed systems, with a focus on reliability, performance and user impact. Experience of building applications hosted on cloud platforms such as AWS, Azure or Google Cloud. Ability to build code-defined, reliable and well-tested infrastructure using tools such as Terraform, CloudFormation or similar. Knowledge of Linux/Unix fundamentals and TCP/IP networking. Strong communication skills, with the ability to build effective working relationships with both technical and non-technical stakeholders.
Jul 14, 2026
Full time
Location Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. About the role As a Senior Site Reliability Engineer (DevOps), you will play a key role in designing, building and running reliable, scalable and secure platform services that underpin critical DBT digital products. Working in multidisciplinary, agile teams, you'll help ensure development teams have the tools and support they need, from observability and monitoring through to CI/CD pipelines so services are resilient, performant and centred around user needs. You'll champion good engineering practices, helping teams use data and insight to continuously improve how services are delivered and operated. This is a hands-on role where you'll spend much of your time building and improving platform capabilities directly. You'll work closely with product managers, architects and engineers to improve reliability and reduce operational burden, while also supporting and mentoring others across the engineering community. You'll contribute to building and scaling our global platform, support live services through an on-call rota, and play an active role in initiatives such as enhancing observability and streamlining deployment processes to improve service quality and delivery outcomes. Job description You will: Build and maintain shared service products enabling developers to be more efficient. Write clean, maintainable and well-tested code to support platform and tooling development. Work closely with development teams to provide and improve platform tooling, including monitoring, logging, metrics, dashboards and CI/CD pipelines. Build, maintain and improve reliable, secure and scalable cloud-based infrastructure using infrastructure-as-code approaches. Support teams to adopt SRE practices, including Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets. Contribute to observability across services, helping teams better understand performance, reliability and user impact. Develop and improve CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Collaborate with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management, with a focus on learning and continuous improvement. Share knowledge and provide coaching and mentoring to colleagues, contributing to a supportive and inclusive engineering community. Contribute to improving security, resilience and compliance practices within the platform. What tech will you be using? Python and Django framework PostgreSQL as a service (Amazon RDS) Redis/Elasticache AWS and Azure GitHub Actions and AWS CodePipelines/CodeBuild Terraform Docker, Elastic Container Service (ECS) and Elastic Container Registry (ECR) ElasticSearch/OpenSearch Datadog and Logstash Person specification It is essential that you have: Experience writing clean, maintainable code in at least one programming language. Experience designing, operating and improving distributed systems, with a focus on reliability, performance and user impact. Experience of building applications hosted on cloud platforms such as AWS, Azure or Google Cloud. Ability to build code-defined, reliable and well-tested infrastructure using tools such as Terraform, CloudFormation or similar. Knowledge of Linux/Unix fundamentals and TCP/IP networking. Strong communication skills, with the ability to build effective working relationships with both technical and non-technical stakeholders.
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Organisational Overview The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005. OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection. OPG is a fantastic place to work offering a range of development opportunities. The OPG is a disability confident employer and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve. OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable. Location We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Team Overview The Office of the Public Guardian (OPG) is seeking an SEO Senior Data Lead to join the growing multidisciplinary OPG Data & Performance Team, part of the Central Services Directorate. You will be part of the Data & Performance Team working alongside our Data Engineers, Analytics Engineers, Data Scientists and Performance Analysts to design and modernise how the OPG manages data, ensuring that data products are well designed, reliable, secure and aligned to user needs. In this role, you will play a pivotal role in developing and implementing OPG's organisation wide data improvement strategy. Working closely with stakeholders across the department, you will help shape how the strategy is applied in business areas and identify opportunities for the OPG Data Team to design and deliver new products and services that directly support OPG priorities. The OPG Data & Performance Team is dedicated to transforming data into a strategic asset by ensuring high-quality and compliant data is underpinned by strong governance, standards and policies. The role supports a vision where high quality data is accessible to the right people, enabling clear insight into service performance and driving informed decision making and continuous improvement across OPG. Using the data we capture across the organisation to improve services and help people in England and Wales to stay in control of decisions about their health and finances and make important decisions for others who cannot decide for themselves. Person specification This role requires an individual who can work collaboratively with a broad range of stakeholders, including Data Owners and Data Stewards, to shape and deliver data improvement initiatives across OPG. It also involves supporting strong data governance practices through the implementation of policies, standards and controls, while ensuring Analytics, Data Engineering and Data Science resources are prioritised to deliver maximum impact across OPG. This is a high profile position across OPG requiring a collaborative, analytical, and adaptable individual, with strong experience working with data and the ability to operate effectively in a fast paced environment. We are seeking an inspiring leader with strong people skills, the ability to manage competing priorities, and the confidence to guide teams through complex data challenges while developing talent and driving continuous improvement. Duties and Responsibilities • Delivering key insights: you will lead the delivery of high quality analysis, working with others to turn complex data into clear, reliable insights that support decision-making. You will make sure outputs are accurate by applying and championing strong data quality practices. • Working hands-on with data and tools: you will use tools like Power BI (or similar) to shape, model and analyse large datasets, helping to uncover trends and opportunities. You will also help move us towards more consistent, reusable data products and pipelines. • Telling clear data stories: you will translate analysis into simple, compelling messages for a range of audiences - from technical colleagues to senior leaders - helping others understand what the data is saying and what to do next. • Leading and improving delivery: you will lead data projects from start to finish, identifying opportunities to improve services, prioritising work, and showing the value of what you deliver. You will also help shape our approach to data warehousing and future data solutions. • Supporting and developing others: you will mentor analysts and help build capability across the team, sharing best practice and supporting learning in data, analysis and data quality. • Championing good data governance: you will help embed strong data governance and data quality practices across OPG, working to identify and resolve data issues and drive continuous improvement. This will include oversight of high-profile requests including Freedom of Information requests (FOIs) and questions from MPs and Ministers. • Working closely with stakeholders: you will build strong relationships across the organisation, understanding user needs and translating them into clear analytical requirements for technical and non-technical audiences. You will work collaboratively to deliver solutions that meet business priorities. • Additional duties as required: you will undertake additional duties in line with the grade and role requirements. Agreed Expectations The successful candidate will be expected to work from their base location on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments. We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. This is a full-time post. However, requests for flexible, part-time working and job share will be considered, taking into account the operational needs of the Department. Skills & Qualifications Essential Skills: • Strong analytical skills (Lead Criteria): you are confident working with data - able to spot trends, draw meaningful insight and use it to support decisions. • Clear communication and stakeholder engagement (Lead Criteria): you can explain complex ideas in a simple way and build strong relationships with a wide range of stakeholders, including senior leaders. • A problem-solving mindset: you are comfortable investigating data issues, combining technical analysis with business understanding to identify root causes and solutions. • Organisation and attention to detail: you can manage competing priorities in a fast-paced environment while maintaining high standards. • Proactive and improvement-focused: you look for ways to improve how things are done and are confident suggesting and driving change. • Strong written and verbal communication: you can summarise complex analysis clearly and present key messages confidently. Desirable Skills: The below criteria are desirable only. These will not be assessed throughout the recruitment process but will be used in the event of tied scores between candidates. • Experience with data modelling, profiling or data warehousing concepts • An understanding of data governance or data quality frameworks • Experience in a data, analyst or business analysis role
Jul 14, 2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Organisational Overview The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005. OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection. OPG is a fantastic place to work offering a range of development opportunities. The OPG is a disability confident employer and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve. OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable. Location We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Team Overview The Office of the Public Guardian (OPG) is seeking an SEO Senior Data Lead to join the growing multidisciplinary OPG Data & Performance Team, part of the Central Services Directorate. You will be part of the Data & Performance Team working alongside our Data Engineers, Analytics Engineers, Data Scientists and Performance Analysts to design and modernise how the OPG manages data, ensuring that data products are well designed, reliable, secure and aligned to user needs. In this role, you will play a pivotal role in developing and implementing OPG's organisation wide data improvement strategy. Working closely with stakeholders across the department, you will help shape how the strategy is applied in business areas and identify opportunities for the OPG Data Team to design and deliver new products and services that directly support OPG priorities. The OPG Data & Performance Team is dedicated to transforming data into a strategic asset by ensuring high-quality and compliant data is underpinned by strong governance, standards and policies. The role supports a vision where high quality data is accessible to the right people, enabling clear insight into service performance and driving informed decision making and continuous improvement across OPG. Using the data we capture across the organisation to improve services and help people in England and Wales to stay in control of decisions about their health and finances and make important decisions for others who cannot decide for themselves. Person specification This role requires an individual who can work collaboratively with a broad range of stakeholders, including Data Owners and Data Stewards, to shape and deliver data improvement initiatives across OPG. It also involves supporting strong data governance practices through the implementation of policies, standards and controls, while ensuring Analytics, Data Engineering and Data Science resources are prioritised to deliver maximum impact across OPG. This is a high profile position across OPG requiring a collaborative, analytical, and adaptable individual, with strong experience working with data and the ability to operate effectively in a fast paced environment. We are seeking an inspiring leader with strong people skills, the ability to manage competing priorities, and the confidence to guide teams through complex data challenges while developing talent and driving continuous improvement. Duties and Responsibilities • Delivering key insights: you will lead the delivery of high quality analysis, working with others to turn complex data into clear, reliable insights that support decision-making. You will make sure outputs are accurate by applying and championing strong data quality practices. • Working hands-on with data and tools: you will use tools like Power BI (or similar) to shape, model and analyse large datasets, helping to uncover trends and opportunities. You will also help move us towards more consistent, reusable data products and pipelines. • Telling clear data stories: you will translate analysis into simple, compelling messages for a range of audiences - from technical colleagues to senior leaders - helping others understand what the data is saying and what to do next. • Leading and improving delivery: you will lead data projects from start to finish, identifying opportunities to improve services, prioritising work, and showing the value of what you deliver. You will also help shape our approach to data warehousing and future data solutions. • Supporting and developing others: you will mentor analysts and help build capability across the team, sharing best practice and supporting learning in data, analysis and data quality. • Championing good data governance: you will help embed strong data governance and data quality practices across OPG, working to identify and resolve data issues and drive continuous improvement. This will include oversight of high-profile requests including Freedom of Information requests (FOIs) and questions from MPs and Ministers. • Working closely with stakeholders: you will build strong relationships across the organisation, understanding user needs and translating them into clear analytical requirements for technical and non-technical audiences. You will work collaboratively to deliver solutions that meet business priorities. • Additional duties as required: you will undertake additional duties in line with the grade and role requirements. Agreed Expectations The successful candidate will be expected to work from their base location on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments. We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. This is a full-time post. However, requests for flexible, part-time working and job share will be considered, taking into account the operational needs of the Department. Skills & Qualifications Essential Skills: • Strong analytical skills (Lead Criteria): you are confident working with data - able to spot trends, draw meaningful insight and use it to support decisions. • Clear communication and stakeholder engagement (Lead Criteria): you can explain complex ideas in a simple way and build strong relationships with a wide range of stakeholders, including senior leaders. • A problem-solving mindset: you are comfortable investigating data issues, combining technical analysis with business understanding to identify root causes and solutions. • Organisation and attention to detail: you can manage competing priorities in a fast-paced environment while maintaining high standards. • Proactive and improvement-focused: you look for ways to improve how things are done and are confident suggesting and driving change. • Strong written and verbal communication: you can summarise complex analysis clearly and present key messages confidently. Desirable Skills: The below criteria are desirable only. These will not be assessed throughout the recruitment process but will be used in the event of tied scores between candidates. • Experience with data modelling, profiling or data warehousing concepts • An understanding of data governance or data quality frameworks • Experience in a data, analyst or business analysis role
Location Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. About the role As a Senior Site Reliability Engineer Manager, you will lead the design, delivery and continuous improvement of reliable, scalable and secure platform services that underpin critical DBT digital products. Working closely with multidisciplinary, agile teams, you'll ensure development teams have the tools and support they need from observability and monitoring through to CI/CD pipelines, so services are resilient, performant and centred around user needs. You'll champion good engineering practices, helping teams adopt service-level thinking using metrics, service-level indicators (SLIs), objectives (SLOs) and error budgets to support informed, collaborative decision making. This is a people-focused leadership role where you will create an environment in which engineers can do their best work. You will line manage and develop a team of Site Reliability Engineers, supporting their growth and wellbeing, while also acting as a senior technical leader across the wider DDaT community. You'll work in partnership with product managers, architects and delivery colleagues to shape platform strategy, improve reliability and reduce operational burden. Alongside hands-on engineering, you will help build and scale our global platform, support live services through an on-call rota, and lead improvements such as enhancing observability and streamlining deployment processes to improve service quality and delivery outcomes. Job description You will: Lead and support a team of Site Reliability Engineers, setting clear direction while fostering an inclusive, collaborative and high-performing team culture. Build strong working relationships with product, delivery and architecture colleagues to ensure platform services meet business and user needs. Provide technical leadership across DevOps/SRE practices, guiding teams to adopt approaches that support reliability, sustainability and continuous improvement. Coach, mentor and support engineers across DDaT, contributing to a supportive and diverse engineering community. Design, build and maintain reliable, secure and scalable cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic and user-focused way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. What tech will you be using? AWS and Azure GitHub Actions, AWS CodePipelines/CodeBuild Terraform Docker, Elastic Container Service (ECS) and Elastic Container Registry (ECR) ElasticSearch/OpenSearch Python and Django framework PostgreSQL as a service (Amazon RDS) Datadog, Logstash Redis/Elasticache Person specification It is essential that you have: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure or Google Cloud, applying modern DevOps and SRE practices. Experience designing and delivering infrastructure-as-code solutions using tools such as Terraform, CloudFormation or similar. Ability to write clean, maintainable and well-tested code in at least one programming language. Experience designing, operating and improving distributed systems, with a focus on reliability, performance and user impact.
Jul 14, 2026
Full time
Location Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. About the role As a Senior Site Reliability Engineer Manager, you will lead the design, delivery and continuous improvement of reliable, scalable and secure platform services that underpin critical DBT digital products. Working closely with multidisciplinary, agile teams, you'll ensure development teams have the tools and support they need from observability and monitoring through to CI/CD pipelines, so services are resilient, performant and centred around user needs. You'll champion good engineering practices, helping teams adopt service-level thinking using metrics, service-level indicators (SLIs), objectives (SLOs) and error budgets to support informed, collaborative decision making. This is a people-focused leadership role where you will create an environment in which engineers can do their best work. You will line manage and develop a team of Site Reliability Engineers, supporting their growth and wellbeing, while also acting as a senior technical leader across the wider DDaT community. You'll work in partnership with product managers, architects and delivery colleagues to shape platform strategy, improve reliability and reduce operational burden. Alongside hands-on engineering, you will help build and scale our global platform, support live services through an on-call rota, and lead improvements such as enhancing observability and streamlining deployment processes to improve service quality and delivery outcomes. Job description You will: Lead and support a team of Site Reliability Engineers, setting clear direction while fostering an inclusive, collaborative and high-performing team culture. Build strong working relationships with product, delivery and architecture colleagues to ensure platform services meet business and user needs. Provide technical leadership across DevOps/SRE practices, guiding teams to adopt approaches that support reliability, sustainability and continuous improvement. Coach, mentor and support engineers across DDaT, contributing to a supportive and diverse engineering community. Design, build and maintain reliable, secure and scalable cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic and user-focused way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. What tech will you be using? AWS and Azure GitHub Actions, AWS CodePipelines/CodeBuild Terraform Docker, Elastic Container Service (ECS) and Elastic Container Registry (ECR) ElasticSearch/OpenSearch Python and Django framework PostgreSQL as a service (Amazon RDS) Datadog, Logstash Redis/Elasticache Person specification It is essential that you have: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure or Google Cloud, applying modern DevOps and SRE practices. Experience designing and delivering infrastructure-as-code solutions using tools such as Terraform, CloudFormation or similar. Ability to write clean, maintainable and well-tested code in at least one programming language. Experience designing, operating and improving distributed systems, with a focus on reliability, performance and user impact.
Location Newport, NP10 8QQ About the job Job summary Senior Data Engineer The IPO is a modern organisation which depends on its IT and Data services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally, our systems need to be developed, improved and maintained. As a Senior Data Engineer, situated within our Digital, Data and Technology (DDaT) Chief Data Office, you will work within a multi-functional delivery team, responsible for the delivery of the robust data services and designs. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplinary squad using several technologies to build enterprise grade services. Specific responsibilities for this role include the development of data systems as required, development and optimisation of ETL layers, maximising opportunities to re-use existing data flows and provide support in relation to data platforms and data integration within our cloud estate. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Be responsible for data enhancements and executing plans that utilise the current toolkit and the skills of the team to deliver these. Contribute to the development of a world class Data Engineering capability for IPO IT & Data. Work closely with our Data Management and Business Intelligence Teams to drive solutions that ensure ease of access to data and help them to work with data more effectively and efficiently. Build IPO data pipelines, owning the data engineering artefacts. Build solutions to move data internal & external to IPO. Engage with stakeholders to build relationships and to gain a thorough understanding of key IPO user groups and design decisions. Work across groups, projects, and products to implement data engineering solutions to solve complex business problems, using the IPO's chosen technology. Support the vision for the organisation's use of data in line with corporate goals and vision. Person specification Essential Criteria Essential Technical Experience of Azure Data Factory (ADF), Data Bricks, Python and other data tooling. Evidence an ability to design, code, test, correct and document simple programs or scripts. Experience of cleansing, preparing and formatting data sets. Awareness of designing scalable solutions and future-proof data services. Essential Experience Has been a key player in delivering technical solutions as part of large projects. Experienced with modern delivery models such as Scrum and other Agile. Advocate of DevOps principles. Experience with Azure DevOps.
Jul 14, 2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Data Engineer The IPO is a modern organisation which depends on its IT and Data services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally, our systems need to be developed, improved and maintained. As a Senior Data Engineer, situated within our Digital, Data and Technology (DDaT) Chief Data Office, you will work within a multi-functional delivery team, responsible for the delivery of the robust data services and designs. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplinary squad using several technologies to build enterprise grade services. Specific responsibilities for this role include the development of data systems as required, development and optimisation of ETL layers, maximising opportunities to re-use existing data flows and provide support in relation to data platforms and data integration within our cloud estate. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Be responsible for data enhancements and executing plans that utilise the current toolkit and the skills of the team to deliver these. Contribute to the development of a world class Data Engineering capability for IPO IT & Data. Work closely with our Data Management and Business Intelligence Teams to drive solutions that ensure ease of access to data and help them to work with data more effectively and efficiently. Build IPO data pipelines, owning the data engineering artefacts. Build solutions to move data internal & external to IPO. Engage with stakeholders to build relationships and to gain a thorough understanding of key IPO user groups and design decisions. Work across groups, projects, and products to implement data engineering solutions to solve complex business problems, using the IPO's chosen technology. Support the vision for the organisation's use of data in line with corporate goals and vision. Person specification Essential Criteria Essential Technical Experience of Azure Data Factory (ADF), Data Bricks, Python and other data tooling. Evidence an ability to design, code, test, correct and document simple programs or scripts. Experience of cleansing, preparing and formatting data sets. Awareness of designing scalable solutions and future-proof data services. Essential Experience Has been a key player in delivering technical solutions as part of large projects. Experienced with modern delivery models such as Scrum and other Agile. Advocate of DevOps principles. Experience with Azure DevOps.
Administrator (Payroll & Compliance Support) Role Overview We are seeking an organised and detail-oriented Administrator to support the day-to-day administrative functions within a busy rail recruitment environment. This role is primarily focused on providing administrative support across workforce operations, with responsibility for payroll administration, compliance, onboarding, and general office processes. Working closely with recruitment consultants, operations teams, clients, and rail workers, you will play a key role in ensuring accurate records, efficient administration, and the timely processing of payroll information across multiple rail projects. Key Responsibilities Providing day-to-day administrative support to the recruitment and operations teams Processing weekly payroll information for temporary rail workers and contractors Accurately entering timesheets, hours worked, pay rates, expenses, and shift information into internal systems Inputting and managing Purchase Orders (POs) Checking and validating timesheets against client requirements and shift records Monitoring outstanding timesheets and following up with workers and clients to ensure payroll deadlines are met Updating and maintaining candidate and worker records within CRM and workforce management systems Supporting compliance administration, including Right to Work documentation, Sentinel records, competencies, and certifications Assisting with the onboarding and registration of new rail workers Responding to payroll and administrative queries from clients, workers, and internal departments Assisting with invoice preparation and general payroll administration Maintaining accurate filing systems and ensuring all records are up to date Supporting month-end processes, reporting, and audit preparation where required Ensuring confidentiality, data accuracy, and GDPR compliance at all times Providing general administrative support to ensure the smooth running of the office and workforce operations Skills & Experience Required Previous administration experience is essential; payroll administration experience is advantageous Strong organisational skills with excellent attention to detail Confident data entry skills with a high level of accuracy Ability to manage multiple tasks and meet deadlines in a fast-paced environment Strong communication and interpersonal skills Confident using Microsoft Office, particularly Excel Experience using CRM, payroll, or workforce management systems is beneficial Professional, reliable, and proactive approach to work Desirable Experience Experience within recruitment, construction, engineering, or the rail industry Understanding of temporary worker administration and payroll processes Knowledge of rail competencies, including PTS and Sentinel Familiarity with purchase orders and invoicing Experience supporting compliance and onboarding activities
Jul 14, 2026
Full time
Administrator (Payroll & Compliance Support) Role Overview We are seeking an organised and detail-oriented Administrator to support the day-to-day administrative functions within a busy rail recruitment environment. This role is primarily focused on providing administrative support across workforce operations, with responsibility for payroll administration, compliance, onboarding, and general office processes. Working closely with recruitment consultants, operations teams, clients, and rail workers, you will play a key role in ensuring accurate records, efficient administration, and the timely processing of payroll information across multiple rail projects. Key Responsibilities Providing day-to-day administrative support to the recruitment and operations teams Processing weekly payroll information for temporary rail workers and contractors Accurately entering timesheets, hours worked, pay rates, expenses, and shift information into internal systems Inputting and managing Purchase Orders (POs) Checking and validating timesheets against client requirements and shift records Monitoring outstanding timesheets and following up with workers and clients to ensure payroll deadlines are met Updating and maintaining candidate and worker records within CRM and workforce management systems Supporting compliance administration, including Right to Work documentation, Sentinel records, competencies, and certifications Assisting with the onboarding and registration of new rail workers Responding to payroll and administrative queries from clients, workers, and internal departments Assisting with invoice preparation and general payroll administration Maintaining accurate filing systems and ensuring all records are up to date Supporting month-end processes, reporting, and audit preparation where required Ensuring confidentiality, data accuracy, and GDPR compliance at all times Providing general administrative support to ensure the smooth running of the office and workforce operations Skills & Experience Required Previous administration experience is essential; payroll administration experience is advantageous Strong organisational skills with excellent attention to detail Confident data entry skills with a high level of accuracy Ability to manage multiple tasks and meet deadlines in a fast-paced environment Strong communication and interpersonal skills Confident using Microsoft Office, particularly Excel Experience using CRM, payroll, or workforce management systems is beneficial Professional, reliable, and proactive approach to work Desirable Experience Experience within recruitment, construction, engineering, or the rail industry Understanding of temporary worker administration and payroll processes Knowledge of rail competencies, including PTS and Sentinel Familiarity with purchase orders and invoicing Experience supporting compliance and onboarding activities
Linux System Administration (Ubuntu) - MUST HAVE Cloud Platforms - deploying and automation (AWS - MUST HAVE/GCP - SHOULD HAVE) Networking (LB/Routing/Switching) - MUST HAVE Kubernetes (EKS/GKE/K8s) - MUST HAVE Databases - (SQL/NoSQL) Cassandra knowledge would be great to have. - SHOULD HAVE Scripting/System-Programming - (Python/Bash/Go/Java) - SHOULD HAVE at least 1 Configuration management - (Ansible - SHOULD HAVE/Terraform - MUST HAVE). CI/CD (Jenkins/Concourse/gitlab-ci/github actions) - SHOULD HAVE at least 1 Virtualisation (VMWare) - SHOULD HAVE Monitoring (Prometheus/Grafana/DataDog/Conviva/New Relic). - SHOULD HAVE Logging systems (ELK) - SHOULD HAVE
Jul 14, 2026
Contractor
Linux System Administration (Ubuntu) - MUST HAVE Cloud Platforms - deploying and automation (AWS - MUST HAVE/GCP - SHOULD HAVE) Networking (LB/Routing/Switching) - MUST HAVE Kubernetes (EKS/GKE/K8s) - MUST HAVE Databases - (SQL/NoSQL) Cassandra knowledge would be great to have. - SHOULD HAVE Scripting/System-Programming - (Python/Bash/Go/Java) - SHOULD HAVE at least 1 Configuration management - (Ansible - SHOULD HAVE/Terraform - MUST HAVE). CI/CD (Jenkins/Concourse/gitlab-ci/github actions) - SHOULD HAVE at least 1 Virtualisation (VMWare) - SHOULD HAVE Monitoring (Prometheus/Grafana/DataDog/Conviva/New Relic). - SHOULD HAVE Logging systems (ELK) - SHOULD HAVE
Senior Traffic Engineer London 6 month initial contract £42 - £45 per hour Are you a Traffic Engineer looking for your next challenge? An opportunity has arisen for a Senior Traffic Engineer to join a busy client in London. This is a full-time permanent position. The rate on offer is £42 - £45 per hour - negotiable for the right candidate. Flexible working arrangements are available. Key responsibilities: Effective execution of specific engineering projects, functions or areas of work, as allocated, in accordance with the particular contracts / agreements and with all relevant statutory requirements. Assist in the preparation of Conditions of Contract, Specification, Bills of Quantities and Schedules of Rates and other tender documents relating to the contract or agreement with the client. Take personal day-to-day responsibility for the effective execution of own work and that of any junior staff or subcontractors for whom the postholder is responsible, the achievement of professional standards and the meeting of deadlines. Carry out a variety of engineering work as required, e.g. the examination and interpretation of reports and surveys, design of the less complex engineering schemes, production of drawings, undertaking and analysis of local consultation, determining the choice of methods and materials, the vetting of sub-contractors tenders/quotations and recommendations for acceptance. A full job description is available on request About you: You must have experience of working on traffic schemes within a Local Authority. AutoCAD experience is also essential. For a full description and further information on the role, please call Luke Brison at Carrington West on (phone number removed) FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Luke Brison at Carrington West on (phone number removed) for more information By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please email us.
Jul 14, 2026
Contractor
Senior Traffic Engineer London 6 month initial contract £42 - £45 per hour Are you a Traffic Engineer looking for your next challenge? An opportunity has arisen for a Senior Traffic Engineer to join a busy client in London. This is a full-time permanent position. The rate on offer is £42 - £45 per hour - negotiable for the right candidate. Flexible working arrangements are available. Key responsibilities: Effective execution of specific engineering projects, functions or areas of work, as allocated, in accordance with the particular contracts / agreements and with all relevant statutory requirements. Assist in the preparation of Conditions of Contract, Specification, Bills of Quantities and Schedules of Rates and other tender documents relating to the contract or agreement with the client. Take personal day-to-day responsibility for the effective execution of own work and that of any junior staff or subcontractors for whom the postholder is responsible, the achievement of professional standards and the meeting of deadlines. Carry out a variety of engineering work as required, e.g. the examination and interpretation of reports and surveys, design of the less complex engineering schemes, production of drawings, undertaking and analysis of local consultation, determining the choice of methods and materials, the vetting of sub-contractors tenders/quotations and recommendations for acceptance. A full job description is available on request About you: You must have experience of working on traffic schemes within a Local Authority. AutoCAD experience is also essential. For a full description and further information on the role, please call Luke Brison at Carrington West on (phone number removed) FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Luke Brison at Carrington West on (phone number removed) for more information By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please email us.
Our client, operating within the highways sector, is currently seeking a Senior Traffic Engineer to join their team on a contract basis. This is an excellent opportunity to support the delivery of engineering projects and services, ensuring compliance with contractual requirements, statutory obligations, and professional standards. Key Responsibilities Financial Produce financial estimates and statistics for specific projects, areas of work, and claims for payment. Monitor progress and expenditure on specific projects and areas of work. Operate within the financial limits and budgetary arrangements of the Directorate, including compliance with all systems set up for the recording of staff time allocation, expenditure, income, and associated financial transactions and procedures. Professional Assist in the preparation of Conditions of Contract, Specifications, Bills of Quantities, Schedules of Rates, and other tender documents relating to contracts or agreements with clients. Take personal day-to-day responsibility for the effective execution of own work and that of any junior staff or subcontractors for whom the postholder is responsible, the achievement of professional standards, and the meeting of deadlines. Carry out a variety of engineering work as required, including: Examination and interpretation of reports and surveys. Design of less complex engineering schemes. Production of drawings. Undertaking and analysis of local consultation. Determining the choice of methods and materials. Vetting subcontractor tenders and quotations and making recommendations for acceptance. Ensure that, in executing contracts and agreements (or parts thereof), all specifications are met and that levels of performance, quality targets, budgetary constraints, and any other statutory requirements are achieved. Managerial Where appropriate, supervise more junior staff and assist in their on-the-job training. Answer correspondence and queries and deal with complaints as directed and in accordance with agreed procedures. Write and present reports in connection with own work. Attend meetings with the general public and deal with questions as requested. Miscellaneous Ensure at all times that work undertaken actively promotes Equal Opportunities, Customer Care, and Environmental policies in relation to service delivery and personnel practice. In carrying out the duties of the post, have due regard to the provisions of Health and Safety at Work legislation and to the safety of the general public. Enter data to and receive output from any electronic data processing equipment provided according to agreed procedures. About You Experience delivering engineering projects within a highways or transportation environment. Ability to prepare reports, drawings, estimates, and technical documentation. Experience monitoring project progress and expenditure. Strong communication skills and confidence dealing with stakeholders, members of the public, and colleagues. Ability to work independently while supporting junior staff where required. Understanding of statutory requirements, quality standards, and health and safety obligations.
Jul 14, 2026
Contractor
Our client, operating within the highways sector, is currently seeking a Senior Traffic Engineer to join their team on a contract basis. This is an excellent opportunity to support the delivery of engineering projects and services, ensuring compliance with contractual requirements, statutory obligations, and professional standards. Key Responsibilities Financial Produce financial estimates and statistics for specific projects, areas of work, and claims for payment. Monitor progress and expenditure on specific projects and areas of work. Operate within the financial limits and budgetary arrangements of the Directorate, including compliance with all systems set up for the recording of staff time allocation, expenditure, income, and associated financial transactions and procedures. Professional Assist in the preparation of Conditions of Contract, Specifications, Bills of Quantities, Schedules of Rates, and other tender documents relating to contracts or agreements with clients. Take personal day-to-day responsibility for the effective execution of own work and that of any junior staff or subcontractors for whom the postholder is responsible, the achievement of professional standards, and the meeting of deadlines. Carry out a variety of engineering work as required, including: Examination and interpretation of reports and surveys. Design of less complex engineering schemes. Production of drawings. Undertaking and analysis of local consultation. Determining the choice of methods and materials. Vetting subcontractor tenders and quotations and making recommendations for acceptance. Ensure that, in executing contracts and agreements (or parts thereof), all specifications are met and that levels of performance, quality targets, budgetary constraints, and any other statutory requirements are achieved. Managerial Where appropriate, supervise more junior staff and assist in their on-the-job training. Answer correspondence and queries and deal with complaints as directed and in accordance with agreed procedures. Write and present reports in connection with own work. Attend meetings with the general public and deal with questions as requested. Miscellaneous Ensure at all times that work undertaken actively promotes Equal Opportunities, Customer Care, and Environmental policies in relation to service delivery and personnel practice. In carrying out the duties of the post, have due regard to the provisions of Health and Safety at Work legislation and to the safety of the general public. Enter data to and receive output from any electronic data processing equipment provided according to agreed procedures. About You Experience delivering engineering projects within a highways or transportation environment. Ability to prepare reports, drawings, estimates, and technical documentation. Experience monitoring project progress and expenditure. Strong communication skills and confidence dealing with stakeholders, members of the public, and colleagues. Ability to work independently while supporting junior staff where required. Understanding of statutory requirements, quality standards, and health and safety obligations.
Job Title: Data Product Owner & Lead Data Product OwnerTarget Start Date: ASAP Contract Type: Permanent, Part Time, Full Time, Job Share option available Salary Range: 60k ( 80k for lead role) Location: Reigate - Hybrid working environment Data Product Owner : At Ageas, data is central to how we improve customer outcomes, optimise pricing, and drive smarter business decisions. As a Product Owner within our Data function, you'll play a key role in translating business needs into data-driven delivery-ensuring the right work is prioritised and delivered to create real impact. This role is ideal for someone who is curious, commercially aware, and eager to learn. You don't need to have all the answers-but you do need the ability to quickly understand how a business like Ageas operates, build strong stakeholder relationships, and confidently turn complex requirements into clear, actionable work for your squad. At Ageas, you'll join a collaborative environment where curiosity, ownership, and strong relationships are key to success. If you're someone who can bridge business and data, keep delivery moving, and continuously learn-we'd love to hear from you. Main Responsibilities as Data Product Owner: Own and prioritise a value-driven backlog across data and MI initiatives. Translate business needs into clear epics and user stories with defined outcomes. Lead Scrum teams (5-6 people), driving delivery with Analysts, Engineers, and QAs. Build strong stakeholder relationships to align priorities and maximise value. Manage dependencies, resolve conflicts, and keep delivery on track. Skills and experience you need as Data Product Owner: Strong stakeholder management-able to influence, align, and challenge effectively. Commercial awareness with an understanding of how businesses operate (e.g. sales, pricing). Experience working in data environments (analytics, MI, or data platforms). Ability to translate business requirements into clear, structured work for technical teams. Working knowledge of SQL or data tools (e.g. Databricks) Proactive, organised, and quick to learn with a strong delivery mindset. At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Here are some of the benefits you can enjoy at Ageas: Flexible Working- Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Mindfulness. Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them- Partner Life Assurance and Critical Illness cover. Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops. Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Supporting you back to work- Return to work programme after maternity leave. About Ageas: We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 14, 2026
Full time
Job Title: Data Product Owner & Lead Data Product OwnerTarget Start Date: ASAP Contract Type: Permanent, Part Time, Full Time, Job Share option available Salary Range: 60k ( 80k for lead role) Location: Reigate - Hybrid working environment Data Product Owner : At Ageas, data is central to how we improve customer outcomes, optimise pricing, and drive smarter business decisions. As a Product Owner within our Data function, you'll play a key role in translating business needs into data-driven delivery-ensuring the right work is prioritised and delivered to create real impact. This role is ideal for someone who is curious, commercially aware, and eager to learn. You don't need to have all the answers-but you do need the ability to quickly understand how a business like Ageas operates, build strong stakeholder relationships, and confidently turn complex requirements into clear, actionable work for your squad. At Ageas, you'll join a collaborative environment where curiosity, ownership, and strong relationships are key to success. If you're someone who can bridge business and data, keep delivery moving, and continuously learn-we'd love to hear from you. Main Responsibilities as Data Product Owner: Own and prioritise a value-driven backlog across data and MI initiatives. Translate business needs into clear epics and user stories with defined outcomes. Lead Scrum teams (5-6 people), driving delivery with Analysts, Engineers, and QAs. Build strong stakeholder relationships to align priorities and maximise value. Manage dependencies, resolve conflicts, and keep delivery on track. Skills and experience you need as Data Product Owner: Strong stakeholder management-able to influence, align, and challenge effectively. Commercial awareness with an understanding of how businesses operate (e.g. sales, pricing). Experience working in data environments (analytics, MI, or data platforms). Ability to translate business requirements into clear, structured work for technical teams. Working knowledge of SQL or data tools (e.g. Databricks) Proactive, organised, and quick to learn with a strong delivery mindset. At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Here are some of the benefits you can enjoy at Ageas: Flexible Working- Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Mindfulness. Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them- Partner Life Assurance and Critical Illness cover. Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops. Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Supporting you back to work- Return to work programme after maternity leave. About Ageas: We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Regulatory Consultant - Open Banking - SQL skills 6-Month Contract £400 - £480/day (Inside IR35) Hybrid London - 3 days per week A global technology organisation is seeking an experienced Open Banking Regulatory Consultant to support regulatory compliance and operational governance across multiple international markets. This is an exciting opportunity to join a high-performing global team responsible for ensuring compliance with Open Banking and payment regulations while working closely with engineering, product and risk stakeholders. Responsibilities: * Produce and submit regulatory reports relating to Open Banking and payment regulations * Monitor API performance, availability and operational metrics to ensure compliance with regulatory requirements. * Investigate incidents, reporting discrepancies and operational issues, working alongside engineering teams to identify root causes. * Support incident reporting and regulatory notification processes. * Maintain reporting documentation, governance processes and regulatory reporting schedules. * Collaborate with Product, Engineering, Compliance and Risk teams to ensure regulatory requirements are translated into operational processes. * Support internal audits, regulatory reviews and ad hoc compliance requests. * Contribute to the development and improvement of reporting automation and data quality. Skills & Experience: * Previous experience in regulatory reporting, compliance analytics or regulatory operations within payments, banking or fintech. * Strong understanding of UK and/or EU payment regulations (PSD2, Payment Services Regulations, FCA or related frameworks). * Experience working with large transactional datasets. * Strong SQL skills for querying and validating data. * Strong analytical and problem-solving ability. * Excellent stakeholder management skills with experience working across technical and non-technical teams. * Comfortable working independently within a fast-paced global environment. Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Jul 14, 2026
Contractor
Regulatory Consultant - Open Banking - SQL skills 6-Month Contract £400 - £480/day (Inside IR35) Hybrid London - 3 days per week A global technology organisation is seeking an experienced Open Banking Regulatory Consultant to support regulatory compliance and operational governance across multiple international markets. This is an exciting opportunity to join a high-performing global team responsible for ensuring compliance with Open Banking and payment regulations while working closely with engineering, product and risk stakeholders. Responsibilities: * Produce and submit regulatory reports relating to Open Banking and payment regulations * Monitor API performance, availability and operational metrics to ensure compliance with regulatory requirements. * Investigate incidents, reporting discrepancies and operational issues, working alongside engineering teams to identify root causes. * Support incident reporting and regulatory notification processes. * Maintain reporting documentation, governance processes and regulatory reporting schedules. * Collaborate with Product, Engineering, Compliance and Risk teams to ensure regulatory requirements are translated into operational processes. * Support internal audits, regulatory reviews and ad hoc compliance requests. * Contribute to the development and improvement of reporting automation and data quality. Skills & Experience: * Previous experience in regulatory reporting, compliance analytics or regulatory operations within payments, banking or fintech. * Strong understanding of UK and/or EU payment regulations (PSD2, Payment Services Regulations, FCA or related frameworks). * Experience working with large transactional datasets. * Strong SQL skills for querying and validating data. * Strong analytical and problem-solving ability. * Excellent stakeholder management skills with experience working across technical and non-technical teams. * Comfortable working independently within a fast-paced global environment. Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Drainage CCTV Processor Location: Battle, East Sussex Salary: Circa 40,000 pa depending on experience Contract Type: Permanent Vector Recruitment Solutions are recruiting on behalf of our client for an experienced Drainage CCTV Processor / CCTV Analyst / CCTV Report Writer to join a specialist drainage rehabilitation business in East Sussex. This is an office-based technical role where you'll play a key part in reviewing CCTV drainage surveys, producing accurate MSCC5-compliant reports, and supporting major wastewater infrastructure and CIPP rehabilitation projects across the South of England. If you have a strong understanding of WinCan, MSCC5 defect coding, and CCTV survey reporting, this is an excellent opportunity to join a growing specialist contractor with genuine career progression. The Role Review and analyse CCTV drainage survey footage from foul, surface water, and combined sewer networks Code pipe defects in accordance with MSCC5 and client specifications Produce accurate, professional survey reports using industry-standard software Assess pre and post-rehabilitation CCTV surveys to verify the quality of CIPP lining installations Quality check reports and survey data submitted by field teams, maintaining digital survey records Liaise with Surveyors, Engineers, and Project Managers to ensure accurate reporting and support project delivery About You Proven experience as a Drainage CCTV Processor, CCTV Analyst, CCTV Surveyor, or CCTV Report Writer OS19X qualification and strong knowledge of MSCC5 Experience using WinCan or similar CCTV reporting software Excellent attention to detail and technical reporting skills Strong communication skills and the ability to work independently or within a technical team Full UK driving licence What's On Offer Circa 40,000 pa depending on experience Overtime opportunities Pension scheme and additional benefits Ongoing training and clear progression opportunities This is an excellent opportunity for an experienced Drainage CCTV Processor, CCTV Analyst, or CCTV Report Writer looking to join a growing business where your technical expertise will directly contribute to the successful delivery of major drainage and rehabilitation projects. Apply today or contact Lauren on (phone number removed) for a confidential discussion.
Jul 14, 2026
Full time
Drainage CCTV Processor Location: Battle, East Sussex Salary: Circa 40,000 pa depending on experience Contract Type: Permanent Vector Recruitment Solutions are recruiting on behalf of our client for an experienced Drainage CCTV Processor / CCTV Analyst / CCTV Report Writer to join a specialist drainage rehabilitation business in East Sussex. This is an office-based technical role where you'll play a key part in reviewing CCTV drainage surveys, producing accurate MSCC5-compliant reports, and supporting major wastewater infrastructure and CIPP rehabilitation projects across the South of England. If you have a strong understanding of WinCan, MSCC5 defect coding, and CCTV survey reporting, this is an excellent opportunity to join a growing specialist contractor with genuine career progression. The Role Review and analyse CCTV drainage survey footage from foul, surface water, and combined sewer networks Code pipe defects in accordance with MSCC5 and client specifications Produce accurate, professional survey reports using industry-standard software Assess pre and post-rehabilitation CCTV surveys to verify the quality of CIPP lining installations Quality check reports and survey data submitted by field teams, maintaining digital survey records Liaise with Surveyors, Engineers, and Project Managers to ensure accurate reporting and support project delivery About You Proven experience as a Drainage CCTV Processor, CCTV Analyst, CCTV Surveyor, or CCTV Report Writer OS19X qualification and strong knowledge of MSCC5 Experience using WinCan or similar CCTV reporting software Excellent attention to detail and technical reporting skills Strong communication skills and the ability to work independently or within a technical team Full UK driving licence What's On Offer Circa 40,000 pa depending on experience Overtime opportunities Pension scheme and additional benefits Ongoing training and clear progression opportunities This is an excellent opportunity for an experienced Drainage CCTV Processor, CCTV Analyst, or CCTV Report Writer looking to join a growing business where your technical expertise will directly contribute to the successful delivery of major drainage and rehabilitation projects. Apply today or contact Lauren on (phone number removed) for a confidential discussion.
Job Title - Data Analyst (Python) - Data Management Sr Associate Location - London, UK - Onsite (5 days a week in office) Type - Contract (Inside IR35) Job Description You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our data management associates are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in teams focused on specific banking functions and products, providing opportunities to build data pipelines and reporting capabilities for functional areas such as finance and business management, treasury operations, financial crime prevention, regulatory reporting and analytics. We collaborate with product teams such as card payments, electronic payments, lending, customer onboarding, core banking, and insurance to understand their product data models and deliver tailored data solutions that meet business needs. Job Responsibilities Partner with cross-functional teams to gather requirements, analyze data, deliver accurate reports and develop data-driven solutions that meet those needs. Apply domain modelling techniques to design and develop top-tier business products using industry best practices to ensure high data quality and minimize redundancy. Maintain data accuracy, integrity, and consistency across all data layers. Drive process improvements and automation initiatives to boost reporting efficiency and data quality. Collaborate with data engineers to streamline and enhance data reporting workflows through automation. Work with internal teams to resolve data issues and discrepancies in reporting. Communicate findings and insights to stakeholders using clear and effective visualizations and summaries. Assist product teams in extracting and analysing data for functional testing and data investigations. Contribute to data governance and compliance efforts to ensure adherence to standards and regulations. Deliver end-to-end reporting solutions on cloud infrastructure leveraging the latest technologies and the best industry practices. Required Qualifications, Capabilities & Skills Formal training or certification on data engineering concepts and applied experience. Recent hands-on professional experience in a reporting, data analysis or business intelligence role. Experience in database querying techniques and SQL . Understanding of how to manage and optimize queries for large volumes of data within different kinds of data stores (including relational data stores). Experience in designing and implementing effective tests (unit, component, integration, end-to-end, performance, etc.). Experience in working with technical data formats (JSON/Avro/Parquet). Strong analytical and problem-solving skills. Experience in explaining and converting complex concepts into digestible information to be consumed by both technical and business stakeholders. Attention to detail and commitment to maintaining data quality. Excellent written and verbal communication skills in English . Preferred Qualifications, Capabilities & Skills Experience in working in a highly regulated environment/industry. Understanding of data warehousing concepts and ETL processes. Understanding of event-base architecture, data streaming and messaging frameworks. Experience in data analysis using Python programming language . Understanding of data governance frameworks. Understanding of AWS cloud technologies.
Jul 14, 2026
Contractor
Job Title - Data Analyst (Python) - Data Management Sr Associate Location - London, UK - Onsite (5 days a week in office) Type - Contract (Inside IR35) Job Description You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our data management associates are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in teams focused on specific banking functions and products, providing opportunities to build data pipelines and reporting capabilities for functional areas such as finance and business management, treasury operations, financial crime prevention, regulatory reporting and analytics. We collaborate with product teams such as card payments, electronic payments, lending, customer onboarding, core banking, and insurance to understand their product data models and deliver tailored data solutions that meet business needs. Job Responsibilities Partner with cross-functional teams to gather requirements, analyze data, deliver accurate reports and develop data-driven solutions that meet those needs. Apply domain modelling techniques to design and develop top-tier business products using industry best practices to ensure high data quality and minimize redundancy. Maintain data accuracy, integrity, and consistency across all data layers. Drive process improvements and automation initiatives to boost reporting efficiency and data quality. Collaborate with data engineers to streamline and enhance data reporting workflows through automation. Work with internal teams to resolve data issues and discrepancies in reporting. Communicate findings and insights to stakeholders using clear and effective visualizations and summaries. Assist product teams in extracting and analysing data for functional testing and data investigations. Contribute to data governance and compliance efforts to ensure adherence to standards and regulations. Deliver end-to-end reporting solutions on cloud infrastructure leveraging the latest technologies and the best industry practices. Required Qualifications, Capabilities & Skills Formal training or certification on data engineering concepts and applied experience. Recent hands-on professional experience in a reporting, data analysis or business intelligence role. Experience in database querying techniques and SQL . Understanding of how to manage and optimize queries for large volumes of data within different kinds of data stores (including relational data stores). Experience in designing and implementing effective tests (unit, component, integration, end-to-end, performance, etc.). Experience in working with technical data formats (JSON/Avro/Parquet). Strong analytical and problem-solving skills. Experience in explaining and converting complex concepts into digestible information to be consumed by both technical and business stakeholders. Attention to detail and commitment to maintaining data quality. Excellent written and verbal communication skills in English . Preferred Qualifications, Capabilities & Skills Experience in working in a highly regulated environment/industry. Understanding of data warehousing concepts and ETL processes. Understanding of event-base architecture, data streaming and messaging frameworks. Experience in data analysis using Python programming language . Understanding of data governance frameworks. Understanding of AWS cloud technologies.
Head of Business Technology (Automation & AI Focus) Location: London Reporting to: Director of Technology The Opportunity We are seeking a forward-thinking Head of Business Technology to lead a step-change in how automation, AI, and data-driven solutions transform business operations. This is a high-impact leadership role focused on building and scaling an automation-first capability that drives efficiency, enhances decision-making, and unlocks measurable business value. You will operate at the intersection of strategy and delivery, shaping a modern automation roadmap while remaining hands-on in implementing solutions that simplify, streamline, and optimise core business processes. What You'll Be Responsible For Automation Strategy & Transformation Define and deliver a business-wide automation and AI strategy aligned to organisational goals Identify high-value opportunities to digitise and automate processes across functions such as Finance, HR, Operations, and Business Development Champion a culture of continuous improvement, leveraging automation as a core driver of efficiency and innovation Building an Automation Capability Establish and scale a modern automation and data capability, including tooling, standards, and delivery frameworks Design and implement solutions across RPA, workflow automation, AI, and data platforms Build internal engineering capability, reducing reliance on third parties while maintaining a pragmatic, value-driven approach End-to-End Solution Delivery Lead the full life cycle of automation initiatives-from process discovery and design through to deployment and optimisation Develop and manage a prioritised pipeline of automation projects based on ROI and business impact Ensure solutions are scalable, maintainable, and aligned with enterprise architecture Stakeholder Engagement Partner with senior business leaders to understand challenges and translate them into automation opportunities Act as a trusted advisor, clearly articulating the business value of automation and AI Facilitate workshops, design sessions, and innovation initiatives to co-create solutions Technology & Systems Oversight Oversee core business systems and ensure seamless integration with automation solutions Manage vendor relationships, tooling decisions, and platform evolution Stay ahead of emerging technologies in automation, workflow, and AI Leadership & Team Development Build and lead a high-performing, multidisciplinary team (eg automation engineers, analysts, architects) Foster a hands-on, delivery-focused culture with strong engineering discipline Develop skills, standards, and best practices to support long-term capability growth Governance, Value & Adoption Define metrics to measure success and track ROI of automation initiatives Ensure strong governance, security, and compliance across all solutions Drive adoption through effective change management, training, and engagement What We're Looking For Proven experience leading automation and AI transformation at scale, with clear business outcomes Strong hands-on expertise in automation technologies (RPA, workflow tools, AI solutions) Experience building automation capabilities, including tooling, standards, and teams Track record of influencing senior stakeholders and delivering in complex organisations Deep understanding of business systems (eg ERP, CRM, HR systems) and integrations A pragmatic, delivery-focused mindset with the ability to balance innovation and commercial value Comfortable operating in lean, fast-paced environments with a high degree of autonomy
Jul 14, 2026
Full time
Head of Business Technology (Automation & AI Focus) Location: London Reporting to: Director of Technology The Opportunity We are seeking a forward-thinking Head of Business Technology to lead a step-change in how automation, AI, and data-driven solutions transform business operations. This is a high-impact leadership role focused on building and scaling an automation-first capability that drives efficiency, enhances decision-making, and unlocks measurable business value. You will operate at the intersection of strategy and delivery, shaping a modern automation roadmap while remaining hands-on in implementing solutions that simplify, streamline, and optimise core business processes. What You'll Be Responsible For Automation Strategy & Transformation Define and deliver a business-wide automation and AI strategy aligned to organisational goals Identify high-value opportunities to digitise and automate processes across functions such as Finance, HR, Operations, and Business Development Champion a culture of continuous improvement, leveraging automation as a core driver of efficiency and innovation Building an Automation Capability Establish and scale a modern automation and data capability, including tooling, standards, and delivery frameworks Design and implement solutions across RPA, workflow automation, AI, and data platforms Build internal engineering capability, reducing reliance on third parties while maintaining a pragmatic, value-driven approach End-to-End Solution Delivery Lead the full life cycle of automation initiatives-from process discovery and design through to deployment and optimisation Develop and manage a prioritised pipeline of automation projects based on ROI and business impact Ensure solutions are scalable, maintainable, and aligned with enterprise architecture Stakeholder Engagement Partner with senior business leaders to understand challenges and translate them into automation opportunities Act as a trusted advisor, clearly articulating the business value of automation and AI Facilitate workshops, design sessions, and innovation initiatives to co-create solutions Technology & Systems Oversight Oversee core business systems and ensure seamless integration with automation solutions Manage vendor relationships, tooling decisions, and platform evolution Stay ahead of emerging technologies in automation, workflow, and AI Leadership & Team Development Build and lead a high-performing, multidisciplinary team (eg automation engineers, analysts, architects) Foster a hands-on, delivery-focused culture with strong engineering discipline Develop skills, standards, and best practices to support long-term capability growth Governance, Value & Adoption Define metrics to measure success and track ROI of automation initiatives Ensure strong governance, security, and compliance across all solutions Drive adoption through effective change management, training, and engagement What We're Looking For Proven experience leading automation and AI transformation at scale, with clear business outcomes Strong hands-on expertise in automation technologies (RPA, workflow tools, AI solutions) Experience building automation capabilities, including tooling, standards, and teams Track record of influencing senior stakeholders and delivering in complex organisations Deep understanding of business systems (eg ERP, CRM, HR systems) and integrations A pragmatic, delivery-focused mindset with the ability to balance innovation and commercial value Comfortable operating in lean, fast-paced environments with a high degree of autonomy
Electrical Inspector 24 month Fixed Term Contract Based in Ampthill Offering up to 40,000 Do you hold an IPC-620 Certification? Do you have experience in final inspection on cables/harnesses? Do you want to work with an industry-leading company? If your answers are yes to these, then this could be the role for you! As the Electrical Inspector, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry! Due to the nature of what you will be working on, you will be required to obtain high level MOD security clearance. You will be involved in: Product testing for conformance, which include; typical tests such as continuity, bonding, resistance. Programming and use of ATEs Adherence to work instructions and managing non-conforming products High volume electrical cable manufacturing as well as one-off or investigtion work Your skillset may include: IPC620 - Requirements and Acceptance for Cable and Wire Harness Assemblies Understanding and handling of ESD products Performing electrical inspection verification by use of measurement hand tools such as Digital Volt Multimeters, Ohmmeters Ability to follow standard operating procedures (SOPs) ATE programming and testing Ability to manage changing priorities in a dynamic environment Experience with SAP or similar systems Continuous improvement mindset with a focus on efficiency and accuracy Logical approach to problem-solving and data interpretation Final inspection on cable harness If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Electrical Inspector 24 month Fixed Term Contract Based in Ampthill Offering up to 40,000 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jul 14, 2026
Contractor
Electrical Inspector 24 month Fixed Term Contract Based in Ampthill Offering up to 40,000 Do you hold an IPC-620 Certification? Do you have experience in final inspection on cables/harnesses? Do you want to work with an industry-leading company? If your answers are yes to these, then this could be the role for you! As the Electrical Inspector, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry! Due to the nature of what you will be working on, you will be required to obtain high level MOD security clearance. You will be involved in: Product testing for conformance, which include; typical tests such as continuity, bonding, resistance. Programming and use of ATEs Adherence to work instructions and managing non-conforming products High volume electrical cable manufacturing as well as one-off or investigtion work Your skillset may include: IPC620 - Requirements and Acceptance for Cable and Wire Harness Assemblies Understanding and handling of ESD products Performing electrical inspection verification by use of measurement hand tools such as Digital Volt Multimeters, Ohmmeters Ability to follow standard operating procedures (SOPs) ATE programming and testing Ability to manage changing priorities in a dynamic environment Experience with SAP or similar systems Continuous improvement mindset with a focus on efficiency and accuracy Logical approach to problem-solving and data interpretation Final inspection on cable harness If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Electrical Inspector 24 month Fixed Term Contract Based in Ampthill Offering up to 40,000 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Automation Tester - Data 6 months, scope to extend Inside IR35, £425 P/D Location: 1 x every 3 weeks on site in Telford (Kit collection in London, Manchester or Bristol) Eligible for SC Automation Test Engineer focused on validating data pipelines and ensuring integrity of data across ETL processes. Key Responsibilities Design and execute automated tests across data pipelines Validate data transformations between source and target systems Build and maintain test frameworks for ETL validation Work closely with data engineers to ensure quality is embedded Support defect identification, root cause analysis, and resolution Experience Required Strong experience in test automation within data / ETL environments Experience validating data pipelines and transformations SQL proficiency for data validation Familiarity with modern test tooling (e.g. Playwright or equivalent) Nice to Have Experience testing Talend-based solutions Exposure to CI/CD pipelines Experience in large-scale or government programmes
Jul 14, 2026
Contractor
Automation Tester - Data 6 months, scope to extend Inside IR35, £425 P/D Location: 1 x every 3 weeks on site in Telford (Kit collection in London, Manchester or Bristol) Eligible for SC Automation Test Engineer focused on validating data pipelines and ensuring integrity of data across ETL processes. Key Responsibilities Design and execute automated tests across data pipelines Validate data transformations between source and target systems Build and maintain test frameworks for ETL validation Work closely with data engineers to ensure quality is embedded Support defect identification, root cause analysis, and resolution Experience Required Strong experience in test automation within data / ETL environments Experience validating data pipelines and transformations SQL proficiency for data validation Familiarity with modern test tooling (e.g. Playwright or equivalent) Nice to Have Experience testing Talend-based solutions Exposure to CI/CD pipelines Experience in large-scale or government programmes
Role : Data Architect Location: City of London Salary: up to £120,000 Flexible working: 1xday a week in the office We're working with a leading financial services organisation investing heavily in its data platform, looking to hire a hands-on Data Architect to help shape the future of its enterprise data capability. This is a greenfield opportunity to drive architecture across a multi-year Microsoft Fabric transformation while remaining close to the technology. The Role Design end-to-end data architectures across enterprise data platforms, with a strong focus on Microsoft Fabric, data modelling and database design. Lead conceptual, logical and physical data modelling while defining target-state architecture for large-scale transformation programmes. Partner with Engineering, Enterprise Architecture, Solution Architecture and Data Governance teams to deliver scalable data solutions. Play a key role in a multi-year Microsoft Fabric implementation, standardising data estates and enabling self-service analytics through Power BI. Engage with senior business stakeholders across the investment function, translating business requirements into robust technical solutions. What We're Looking For Proven experience as a Data Architect with strong hands-on data modelling and SQL Server/database design expertise. Experience designing modern Microsoft data platforms, ideally Microsoft Fabric or Databricks. Strong understanding of ETL, Azure Data Factory, data warehousing and Lakehouse architectures. Background within Financial Services, with exposure to investment data highly desirable. Excellent stakeholder management skills with the ability to operate across both technical and business teams. If this role sounds of interest and you would like to know more do not hesitate to contact me on: (see below) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Jul 14, 2026
Full time
Role : Data Architect Location: City of London Salary: up to £120,000 Flexible working: 1xday a week in the office We're working with a leading financial services organisation investing heavily in its data platform, looking to hire a hands-on Data Architect to help shape the future of its enterprise data capability. This is a greenfield opportunity to drive architecture across a multi-year Microsoft Fabric transformation while remaining close to the technology. The Role Design end-to-end data architectures across enterprise data platforms, with a strong focus on Microsoft Fabric, data modelling and database design. Lead conceptual, logical and physical data modelling while defining target-state architecture for large-scale transformation programmes. Partner with Engineering, Enterprise Architecture, Solution Architecture and Data Governance teams to deliver scalable data solutions. Play a key role in a multi-year Microsoft Fabric implementation, standardising data estates and enabling self-service analytics through Power BI. Engage with senior business stakeholders across the investment function, translating business requirements into robust technical solutions. What We're Looking For Proven experience as a Data Architect with strong hands-on data modelling and SQL Server/database design expertise. Experience designing modern Microsoft data platforms, ideally Microsoft Fabric or Databricks. Strong understanding of ETL, Azure Data Factory, data warehousing and Lakehouse architectures. Background within Financial Services, with exposure to investment data highly desirable. Excellent stakeholder management skills with the ability to operate across both technical and business teams. If this role sounds of interest and you would like to know more do not hesitate to contact me on: (see below) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Technical Automation Engineer We are recruiting for a technically minded Automation Engineer to improve, automate and standardise the delivery of Managed IT Services. This is a newly created role within a Managed Services Support function. You will review existing systems and operational processes, identify repetitive or inefficient activity, and implement practical automation that reduces manual effort and improves service quality. The position would suit someone from an MSP, IT support, infrastructure or networking background who has hands-on experience with Scripting, RMM platforms, workflow automation, systems integration's or technical process improvement. The Role You will work closely with the Managed Services Manager and wider technical teams to identify where time is being lost, where processes can be improved and where automation can create measurable operational value. You will be expected to take ownership of improvement initiatives from initial analysis through to implementation, helping create more scalable, consistent and efficient ways of working. Key Responsibilities Review existing Managed Services systems, workflows and operational processes. Identify repetitive, manual and time-consuming activity that can be automated. Design and implement practical automations using RMM tools, Scripting, APIs, workflow platforms and native system functionality. Analyse where support teams are spending the most time and identify opportunities to improve efficiency. Build and maintain a prioritised automation and service-improvement roadmap. Improve monitoring coverage, patching processes, service health and customer onboarding. Standardise technical procedures, operational documentation and service-transition processes. Reduce unnecessary tickets, repeated activity and avoidable customer issues. Improve handovers between sales, projects, support and technical teams. Create dashboards, KPIs and operational reporting to measure service performance and improvement. Support proof-of-concept and pre-sales activity where technical input is required. Help shape and improve future Managed Services offerings. Work with internal teams to embed improved processes and ensure changes are adopted successfully. Technologies You do not need to be an expert across every platform, but experience with some of the following would be beneficial: RMM platforms PowerShell APIs and systems integration's PSA and ITSM platforms Network monitoring tools Managed wireless technologies Backup and disaster recovery platforms Endpoint security tools Firewalls and VPN technologies Email security platforms Power BI Workflow automation tools AI-enabled automation tools Essential Experience Previous experience within an MSP, Managed Services, IT support, infrastructure, network support or technical operations environment. Hands-on experience with automation, Scripting, workflow tools, systems integrations or reporting automation. Experience identifying and improving technical or operational processes. A strong understanding of IT support and Managed Services environments. The ability to turn improvement ideas into practical, deliverable solutions. Strong analytical and problem-solving skills. Good stakeholder-management and communication skills. The confidence to work across technical, operational, commercial and customer-facing teams. The ability to manage improvement activity from analysis through to implementation. Desirable Experience Experience using an RMM platform. PowerShell Scripting experience. Experience working with APIs or systems integrations. Experience creating dashboards, KPIs or service reporting. Exposure to continual service improvement, service transition or customer onboarding. Experience across networking, endpoint management, cybersecurity, backup or cloud services. Familiarity with AI-driven automation tools. Relevant IT, networking, cloud, security or automation certifications. The Person You will be naturally curious, technically credible and comfortable questioning inefficient ways of working. You will be able to speak with engineers, managers and customer-facing teams, understand how services are currently delivered and identify practical ways to improve them. You should be equally comfortable analysing a process, building an automation, presenting your findings and helping teams adopt a better way of working. Benefits 31 days' holiday, including bank holidays Option to buy and sell annual leave Life insurance Employee benefits platform Retail, travel, gym and leisure discounts Wellbeing support 24/7 access to a virtual GP Second medical opinion service Free will-writing service Cycle-to-work salary-sacrifice scheme Electric-car salary-sacrifice scheme Paid volunteer leave Employee Assistance Programme Financial, health and wellbeing support Access to fitness and shower facilities Secure bicycle storage City-centre office At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jul 14, 2026
Full time
Technical Automation Engineer We are recruiting for a technically minded Automation Engineer to improve, automate and standardise the delivery of Managed IT Services. This is a newly created role within a Managed Services Support function. You will review existing systems and operational processes, identify repetitive or inefficient activity, and implement practical automation that reduces manual effort and improves service quality. The position would suit someone from an MSP, IT support, infrastructure or networking background who has hands-on experience with Scripting, RMM platforms, workflow automation, systems integration's or technical process improvement. The Role You will work closely with the Managed Services Manager and wider technical teams to identify where time is being lost, where processes can be improved and where automation can create measurable operational value. You will be expected to take ownership of improvement initiatives from initial analysis through to implementation, helping create more scalable, consistent and efficient ways of working. Key Responsibilities Review existing Managed Services systems, workflows and operational processes. Identify repetitive, manual and time-consuming activity that can be automated. Design and implement practical automations using RMM tools, Scripting, APIs, workflow platforms and native system functionality. Analyse where support teams are spending the most time and identify opportunities to improve efficiency. Build and maintain a prioritised automation and service-improvement roadmap. Improve monitoring coverage, patching processes, service health and customer onboarding. Standardise technical procedures, operational documentation and service-transition processes. Reduce unnecessary tickets, repeated activity and avoidable customer issues. Improve handovers between sales, projects, support and technical teams. Create dashboards, KPIs and operational reporting to measure service performance and improvement. Support proof-of-concept and pre-sales activity where technical input is required. Help shape and improve future Managed Services offerings. Work with internal teams to embed improved processes and ensure changes are adopted successfully. Technologies You do not need to be an expert across every platform, but experience with some of the following would be beneficial: RMM platforms PowerShell APIs and systems integration's PSA and ITSM platforms Network monitoring tools Managed wireless technologies Backup and disaster recovery platforms Endpoint security tools Firewalls and VPN technologies Email security platforms Power BI Workflow automation tools AI-enabled automation tools Essential Experience Previous experience within an MSP, Managed Services, IT support, infrastructure, network support or technical operations environment. Hands-on experience with automation, Scripting, workflow tools, systems integrations or reporting automation. Experience identifying and improving technical or operational processes. A strong understanding of IT support and Managed Services environments. The ability to turn improvement ideas into practical, deliverable solutions. Strong analytical and problem-solving skills. Good stakeholder-management and communication skills. The confidence to work across technical, operational, commercial and customer-facing teams. The ability to manage improvement activity from analysis through to implementation. Desirable Experience Experience using an RMM platform. PowerShell Scripting experience. Experience working with APIs or systems integrations. Experience creating dashboards, KPIs or service reporting. Exposure to continual service improvement, service transition or customer onboarding. Experience across networking, endpoint management, cybersecurity, backup or cloud services. Familiarity with AI-driven automation tools. Relevant IT, networking, cloud, security or automation certifications. The Person You will be naturally curious, technically credible and comfortable questioning inefficient ways of working. You will be able to speak with engineers, managers and customer-facing teams, understand how services are currently delivered and identify practical ways to improve them. You should be equally comfortable analysing a process, building an automation, presenting your findings and helping teams adopt a better way of working. Benefits 31 days' holiday, including bank holidays Option to buy and sell annual leave Life insurance Employee benefits platform Retail, travel, gym and leisure discounts Wellbeing support 24/7 access to a virtual GP Second medical opinion service Free will-writing service Cycle-to-work salary-sacrifice scheme Electric-car salary-sacrifice scheme Paid volunteer leave Employee Assistance Programme Financial, health and wellbeing support Access to fitness and shower facilities Secure bicycle storage City-centre office At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
