hackajob is collaborating with Metro Bank to connect them with exceptional professionals for this role. Location: Covering either Cardiff or Bristol based on your network At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. What you will do: This is a rare opportunity to play a defining role in shaping Metro Bank's Corporate Banking franchise at a regional level. You will represent everything we stand for: commercially minded, relationship driven banking with pace, clarity and a genuine focus on the customer. • Grow and lead a portfolio of Corporate Banking clients and act as Metro Bank's external face to the market, building strong, influential relationships with corporates, intermediaries, professional advisors and key regional stakeholders. • Originate, structure and deliver complex corporate debt solutions, including bespoke facilities of £5m+, working in close partnership with our Invoice Finance, Asset Finance and Asset Based Lending specialists. • Bring a "One Team" mindset - building deep internal relationships across Credit, Risk, Product and Operations to deliver exceptional, joined up outcomes for customers. • Lead the structuring of debt-led propositions, ensuring they meet Metro Bank's risk appetite, pricing discipline and regulatory standards - without losing sight of commercial reality. • Inspire, coach and role model high standards of performance, behaviour and ownership across the team and wider bank. And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • A highly credible corporate banker with outstanding relationship management skills and experience supporting businesses with complex funding requirements. • A demonstrable track record of originating and growing profitable corporate portfolios, with strong market influence and a collaborative leadership style. • Deep experience of structuring mid corporate debt solutions, underpinned by excellent credit writing, financial analysis and commercial judgement. • Confidence and gravitas to engage, influence and negotiate effectively with senior executives, advisors and internal stakeholders. • Strong regional networks, including established relationships with Corporate Finance and Debt Advisors • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you • We believe in "one in, one up" at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU! An AMAZEING colleague to move into this FANtastic new role! • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions! Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Jul 15, 2026
Full time
hackajob is collaborating with Metro Bank to connect them with exceptional professionals for this role. Location: Covering either Cardiff or Bristol based on your network At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. What you will do: This is a rare opportunity to play a defining role in shaping Metro Bank's Corporate Banking franchise at a regional level. You will represent everything we stand for: commercially minded, relationship driven banking with pace, clarity and a genuine focus on the customer. • Grow and lead a portfolio of Corporate Banking clients and act as Metro Bank's external face to the market, building strong, influential relationships with corporates, intermediaries, professional advisors and key regional stakeholders. • Originate, structure and deliver complex corporate debt solutions, including bespoke facilities of £5m+, working in close partnership with our Invoice Finance, Asset Finance and Asset Based Lending specialists. • Bring a "One Team" mindset - building deep internal relationships across Credit, Risk, Product and Operations to deliver exceptional, joined up outcomes for customers. • Lead the structuring of debt-led propositions, ensuring they meet Metro Bank's risk appetite, pricing discipline and regulatory standards - without losing sight of commercial reality. • Inspire, coach and role model high standards of performance, behaviour and ownership across the team and wider bank. And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • A highly credible corporate banker with outstanding relationship management skills and experience supporting businesses with complex funding requirements. • A demonstrable track record of originating and growing profitable corporate portfolios, with strong market influence and a collaborative leadership style. • Deep experience of structuring mid corporate debt solutions, underpinned by excellent credit writing, financial analysis and commercial judgement. • Confidence and gravitas to engage, influence and negotiate effectively with senior executives, advisors and internal stakeholders. • Strong regional networks, including established relationships with Corporate Finance and Debt Advisors • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you • We believe in "one in, one up" at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU! An AMAZEING colleague to move into this FANtastic new role! • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions! Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Operations Coordinator (Transport) c£36k - £40k Liverpool We are delighted to assist our client in their search for an experienced Operations Coordinator professional as they look to recruit to support their expanding click apply for full job details
Jul 15, 2026
Full time
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Operations Coordinator (Transport) c£36k - £40k Liverpool We are delighted to assist our client in their search for an experienced Operations Coordinator professional as they look to recruit to support their expanding click apply for full job details
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Join a firmwide team accelerating our data, analytics, and AI journey through highly governed, high-impact initiatives. In this role, you will help define how data is made available to power new products and AI models at scale. You will partner across lines of business and corporate functions to design architecture, toolchains, user-centric processes, and control frameworks that improve how data is developed and deployed - safely, efficiently, and at scale. As a Vice President for Strategy Lead for Data Development Lifecycle (DDLC) in the Firmwide Chief Data Office, you will lead the development and execution of new architecture, tool chains, user-centric design, and control frameworks that transform the firm's data development process from concept to delivery. You will partner with firmwide teams, lines of business, and corporate functions, oversee crucial aspects of the lifecycle, and engage leaders across the business. A background in data science or a related technical field and excellent written and oral communication skills are valued given the visibility of this role. Job responsibilities: Define the process for data development from the perspective of data practitioners across all lifecycle stages with clear roles and responsibilities Partner with technology leaders to develop a firmwide reference architecture supporting data development and testing in controlled environments Partner with risk management and controls to develop a control framework for managing data risks Manage end-to-end delivery of changes to key platforms and toolchains supporting DDLC - from proof of concept through deployment Collaborate and align with architects, data engineers, and technologists to achieve business outcomes Identify opportunities for continuous development and improvement of the DDLC, ensuring changes are done safely and at scale Demonstrate self-motivation and tenacity, working with a high degree of independence Develop executive-level presentation decks, documents, and white papers to communicate complex concepts and recommendations Communicate effectively across diverse stakeholders in decision-making and strategy implementation Work in a highly collaborative, matrixed environment to build consensus Assist in identifying, escalating, and mitigating project risks that could impair execution of the strategy Required qualifications, capabilities, and skills: 7+ years' experience in financial services, data/technology, or related consulting Deep data science experience with consulting for end-to-end delivery and exceptional analytical, problem-solving, communication, and presentation skills Ability to develop executive-level decks, documents, and white papers to communicate complex concepts and recommendations Ability to work in a highly collaborative, matrixed environment to build consensus and excellent stakeholder management and coordination skills Structured thinker and effective communicator with excellent written communication skills and ability to crisply articulate complex technical concepts to senior audiences Deep domain expertise (knowledge of clients, products, services) coupled with deep expertise in the data (applications systems, BI and AI applications) used to manage and execute strategy across multiple business units Strong knowledge of data mesh architecture and data product concepts Preferred qualifications, capabilities, and skills: Experience in roadmap creation and execution, aligning and leading business operations to strategic organizational goals Strong understanding of AI/ML technologies and their application in data management/governance Understanding of control and risk management concepts Strong product management and project management skills ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Jul 15, 2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Join a firmwide team accelerating our data, analytics, and AI journey through highly governed, high-impact initiatives. In this role, you will help define how data is made available to power new products and AI models at scale. You will partner across lines of business and corporate functions to design architecture, toolchains, user-centric processes, and control frameworks that improve how data is developed and deployed - safely, efficiently, and at scale. As a Vice President for Strategy Lead for Data Development Lifecycle (DDLC) in the Firmwide Chief Data Office, you will lead the development and execution of new architecture, tool chains, user-centric design, and control frameworks that transform the firm's data development process from concept to delivery. You will partner with firmwide teams, lines of business, and corporate functions, oversee crucial aspects of the lifecycle, and engage leaders across the business. A background in data science or a related technical field and excellent written and oral communication skills are valued given the visibility of this role. Job responsibilities: Define the process for data development from the perspective of data practitioners across all lifecycle stages with clear roles and responsibilities Partner with technology leaders to develop a firmwide reference architecture supporting data development and testing in controlled environments Partner with risk management and controls to develop a control framework for managing data risks Manage end-to-end delivery of changes to key platforms and toolchains supporting DDLC - from proof of concept through deployment Collaborate and align with architects, data engineers, and technologists to achieve business outcomes Identify opportunities for continuous development and improvement of the DDLC, ensuring changes are done safely and at scale Demonstrate self-motivation and tenacity, working with a high degree of independence Develop executive-level presentation decks, documents, and white papers to communicate complex concepts and recommendations Communicate effectively across diverse stakeholders in decision-making and strategy implementation Work in a highly collaborative, matrixed environment to build consensus Assist in identifying, escalating, and mitigating project risks that could impair execution of the strategy Required qualifications, capabilities, and skills: 7+ years' experience in financial services, data/technology, or related consulting Deep data science experience with consulting for end-to-end delivery and exceptional analytical, problem-solving, communication, and presentation skills Ability to develop executive-level decks, documents, and white papers to communicate complex concepts and recommendations Ability to work in a highly collaborative, matrixed environment to build consensus and excellent stakeholder management and coordination skills Structured thinker and effective communicator with excellent written communication skills and ability to crisply articulate complex technical concepts to senior audiences Deep domain expertise (knowledge of clients, products, services) coupled with deep expertise in the data (applications systems, BI and AI applications) used to manage and execute strategy across multiple business units Strong knowledge of data mesh architecture and data product concepts Preferred qualifications, capabilities, and skills: Experience in roadmap creation and execution, aligning and leading business operations to strategic organizational goals Strong understanding of AI/ML technologies and their application in data management/governance Understanding of control and risk management concepts Strong product management and project management skills ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Senior Customer Service Executive Salary: Circa 30,000 per annum + Benefits An established and growing finance business is looking for an experienced Senior Customer Service Executive to join its highly regarded customer operations team. This is an excellent opportunity for someone with a strong background in asset finance customer service who is looking to take on a more senior role, supporting colleagues, handling complex customer enquiries and helping drive service excellence across the business. Working closely with the Customer Service Manager, you will act as a key point of expertise within the team, ensuring customers receive a first-class service while supporting colleagues with coaching, guidance, and best practice. Key Responsibilities Deliver exceptional customer service via telephone and email. Act as a subject matter expert for customer service processes and enquiries. Manage settlements, statement requests, account amendments, refinancing queries, cash allocation, refunds, agreement unwinds, and exposure calculations. Support and coach team members on systems, processes, and best practice. Assist with onboarding and training new colleagues. Support workflow management and prioritisation across the team. Help resolve customer concerns and complaints effectively and professionally. Identify opportunities to improve customer experience and operational processes. Essential Experience Please note, previous experience within the Asset Finance industry is essential for this position. Applications are particularly welcomed from candidates with experience in: Hire Purchase (HP) Leasing Refinancing Asset-backed lending products Asset finance customer service or operations In addition, you will have: Previous experience in a senior customer service, customer operations, or account management role. Strong knowledge of asset finance processes and customer journeys. Experience supporting, mentoring, or coaching colleagues. The ability to manage multiple priorities in a fast-paced environment. A proactive, customer-focused approach with exceptional attention to detail. What's on Offer? Salary up to 30,000 per annum Hybrid working - 2 days in office, 3 from home Supportive and collaborative team environment Opportunities for professional development and career progression A business that genuinely values customer service excellence and employee contribution Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Jul 15, 2026
Full time
Senior Customer Service Executive Salary: Circa 30,000 per annum + Benefits An established and growing finance business is looking for an experienced Senior Customer Service Executive to join its highly regarded customer operations team. This is an excellent opportunity for someone with a strong background in asset finance customer service who is looking to take on a more senior role, supporting colleagues, handling complex customer enquiries and helping drive service excellence across the business. Working closely with the Customer Service Manager, you will act as a key point of expertise within the team, ensuring customers receive a first-class service while supporting colleagues with coaching, guidance, and best practice. Key Responsibilities Deliver exceptional customer service via telephone and email. Act as a subject matter expert for customer service processes and enquiries. Manage settlements, statement requests, account amendments, refinancing queries, cash allocation, refunds, agreement unwinds, and exposure calculations. Support and coach team members on systems, processes, and best practice. Assist with onboarding and training new colleagues. Support workflow management and prioritisation across the team. Help resolve customer concerns and complaints effectively and professionally. Identify opportunities to improve customer experience and operational processes. Essential Experience Please note, previous experience within the Asset Finance industry is essential for this position. Applications are particularly welcomed from candidates with experience in: Hire Purchase (HP) Leasing Refinancing Asset-backed lending products Asset finance customer service or operations In addition, you will have: Previous experience in a senior customer service, customer operations, or account management role. Strong knowledge of asset finance processes and customer journeys. Experience supporting, mentoring, or coaching colleagues. The ability to manage multiple priorities in a fast-paced environment. A proactive, customer-focused approach with exceptional attention to detail. What's on Offer? Salary up to 30,000 per annum Hybrid working - 2 days in office, 3 from home Supportive and collaborative team environment Opportunities for professional development and career progression A business that genuinely values customer service excellence and employee contribution Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Quarry Supervisor Tarmac Clitheroe Quarry Lead from the front. Drive performance. Make safety your legacy. Are you ready to take the next step in a fast-paced quarrying environment? We are seeking a proactive and hands-on Quarry Supervisor to join our team at Tarmacs Clitheroe Quarry. This is an excellent opportunity for an experienced operative or emerging leader who is ready to progress into a sup click apply for full job details
Jul 15, 2026
Full time
Quarry Supervisor Tarmac Clitheroe Quarry Lead from the front. Drive performance. Make safety your legacy. Are you ready to take the next step in a fast-paced quarrying environment? We are seeking a proactive and hands-on Quarry Supervisor to join our team at Tarmacs Clitheroe Quarry. This is an excellent opportunity for an experienced operative or emerging leader who is ready to progress into a sup click apply for full job details
COMMERCIAL ACCOUNT HANDLER Poole / Bournemouth Established Insurance Brokerage SME and Commercial Property Portfolio Salary up to 35,000 plus benefits A well-established and growing insurance brokerage based in the Poole and Bournemouth area is looking to appoint a Commercial Account Handler to join its experienced team. This is an excellent opportunity for someone who has already gained some experience within the insurance industry and is now looking to develop their technical knowledge, client management skills and long-term career within commercial insurance. You will support the management of an established portfolio covering SME, Commercial Property and a range of more complex commercial risks. Working closely with Account Executives, insurers and policyholders, you will play an important role in retaining existing clients while also supporting new business activity. Previous experience within the insurance industry is essential. Applications without relevant insurance experience cannot be considered. The Role As a Commercial Account Handler, your responsibilities will include: Supporting the business in achieving new business and renewal targets Managing renewals, mid-term adjustments and general policy administration Obtaining quotations from insurers and presenting appropriate options to clients Reviewing policy coverage and identifying additional solutions where appropriate Preparing renewal documentation, quotations and detailed client reports Responding to client queries and ensuring requirements are handled accurately and promptly Working closely with Account Executives and supporting the management of their client portfolios Managing diaries, appointments and follow-up activity where required Reviewing new business opportunities and assisting with prospective client contact Developing strong relationships with insurers and internal stakeholders Maintaining accurate client records and ensuring all activity meets regulatory and business standards The Person We are looking for someone who has gained practical experience within a commercial insurance environment and is keen to continue developing their career. To be considered, you should have: Previous experience working within an insurance broker, insurer or underwriting environment Some knowledge of commercial insurance products and policy administration Experience handling renewals, mid-term adjustments or new business enquiries Strong communication skills and the confidence to deal with clients and insurers Good organisational skills and the ability to manage multiple priorities Strong attention to detail and a professional approach to client service Experience using Acturis would be beneficial, although full training can be provided. This role could suit an Assistant Account Handler, Insurance Administrator, Broker Support professional or developing Commercial Account Handler who is ready to take the next step in their career. The Opportunity You will be joining a successful and expanding international insurance group that continues to invest in its UK brokerage operations. The position offers: Salary of up to 35,000 , depending on experience Performance-related bonus Company pension scheme Insurance-related benefits Ongoing training and professional development Genuine opportunities for longer-term career progression To be considered, please submit a complete and up-to-date CV clearly outlining your relevant insurance experience. About Carlton Young Launched in 2024, Carlton Young specialises in the recruitment of professionals across the Accountancy, Finance, HR and Insurance sectors. Founded by a highly experienced multi-disciplined recruiter and a fully qualified chartered accountant, and supported by a skilled team of dedicated recruiters, we combine industry expertise with recruitment knowledge to connect talented professionals with leading businesses. We value every application. However, due to the volume of applications received, we are only able to contact candidates whose skills and experience closely match the requirements of our client. In accordance with the Asylum and Immigration Act 1996, applicants must be eligible to live and work in the UK and will be required to provide evidence of their eligibility. In accordance with the Employment Agencies Act 1973, Carlton Young does not charge work-seekers for work-finding services.
Jul 15, 2026
Full time
COMMERCIAL ACCOUNT HANDLER Poole / Bournemouth Established Insurance Brokerage SME and Commercial Property Portfolio Salary up to 35,000 plus benefits A well-established and growing insurance brokerage based in the Poole and Bournemouth area is looking to appoint a Commercial Account Handler to join its experienced team. This is an excellent opportunity for someone who has already gained some experience within the insurance industry and is now looking to develop their technical knowledge, client management skills and long-term career within commercial insurance. You will support the management of an established portfolio covering SME, Commercial Property and a range of more complex commercial risks. Working closely with Account Executives, insurers and policyholders, you will play an important role in retaining existing clients while also supporting new business activity. Previous experience within the insurance industry is essential. Applications without relevant insurance experience cannot be considered. The Role As a Commercial Account Handler, your responsibilities will include: Supporting the business in achieving new business and renewal targets Managing renewals, mid-term adjustments and general policy administration Obtaining quotations from insurers and presenting appropriate options to clients Reviewing policy coverage and identifying additional solutions where appropriate Preparing renewal documentation, quotations and detailed client reports Responding to client queries and ensuring requirements are handled accurately and promptly Working closely with Account Executives and supporting the management of their client portfolios Managing diaries, appointments and follow-up activity where required Reviewing new business opportunities and assisting with prospective client contact Developing strong relationships with insurers and internal stakeholders Maintaining accurate client records and ensuring all activity meets regulatory and business standards The Person We are looking for someone who has gained practical experience within a commercial insurance environment and is keen to continue developing their career. To be considered, you should have: Previous experience working within an insurance broker, insurer or underwriting environment Some knowledge of commercial insurance products and policy administration Experience handling renewals, mid-term adjustments or new business enquiries Strong communication skills and the confidence to deal with clients and insurers Good organisational skills and the ability to manage multiple priorities Strong attention to detail and a professional approach to client service Experience using Acturis would be beneficial, although full training can be provided. This role could suit an Assistant Account Handler, Insurance Administrator, Broker Support professional or developing Commercial Account Handler who is ready to take the next step in their career. The Opportunity You will be joining a successful and expanding international insurance group that continues to invest in its UK brokerage operations. The position offers: Salary of up to 35,000 , depending on experience Performance-related bonus Company pension scheme Insurance-related benefits Ongoing training and professional development Genuine opportunities for longer-term career progression To be considered, please submit a complete and up-to-date CV clearly outlining your relevant insurance experience. About Carlton Young Launched in 2024, Carlton Young specialises in the recruitment of professionals across the Accountancy, Finance, HR and Insurance sectors. Founded by a highly experienced multi-disciplined recruiter and a fully qualified chartered accountant, and supported by a skilled team of dedicated recruiters, we combine industry expertise with recruitment knowledge to connect talented professionals with leading businesses. We value every application. However, due to the volume of applications received, we are only able to contact candidates whose skills and experience closely match the requirements of our client. In accordance with the Asylum and Immigration Act 1996, applicants must be eligible to live and work in the UK and will be required to provide evidence of their eligibility. In accordance with the Employment Agencies Act 1973, Carlton Young does not charge work-seekers for work-finding services.
hackajob is collaborating with System C to connect them with exceptional professionals for this role. Description We are looking for an experienced Senior Data Analyst to join us on a short-term contract to establish a robust portfolio insight framework that enables better decision-making across complex healthcare and social care software delivery environments. This is not a traditional reporting role. You will play a key part in shaping how data is used to actively manage delivery performance, capacity, risk, and overall portfolio health. You will bring structure to complex, imperfect data and translate it into meaningful, actionable insight for senior leaders. At System C, we are on a mission to transform health and care outcomes through technology. You will be working in an environment that values collaboration, ownership, and continuous improvement, where your work will directly support better outcomes across the sector. What you will be doing Define and establish a portfolio insight framework, including key measures and governance Design and deliver clear, consistent dashboards and reporting using Power BI Bring together data from systems such as Salesforce, Precursive and other internal tools Provide visibility of delivery performance, risk, dependencies and forecast outcomes Develop insight across capacity, utilisation, delivery progress and portfolio health Identify data quality gaps and recommend improvements to data and reporting processes Partner with PMO, Operations, Finance and delivery leaders to produce meaningful KPIs Create executive-level reporting to support governance and decision-making forums Move reporting from manual processes to repeatable, scalable insight models What we are looking for Strong experience in a Senior Data Analyst, BI Analyst or similar role Proven ability to create insight-led dashboards using Power BI Experience working with Salesforce data, ideally within delivery or commercial contexts Experience in complex environments, such as SaaS, healthcare technology or professional services Strong understanding of portfolio reporting, utilisation, capacity and performance metrics Confidence working with incomplete or evolving data sets Excellent stakeholder engagement skills, particularly at senior level A hands-on, practical approach with the confidence to challenge and improve existing reporting Why join us At System C, you will work as part of one team, taking ownership of meaningful work that improves health and care delivery. You will be supported to grow, encouraged to challenge, and trusted to deliver impact in a fast-moving environment. This is an opportunity to make a real difference while shaping a sustainable reporting framework that will continue to deliver value beyond your contract. Apply today and help us build the insight foundations that drive better outcomes.
Jul 15, 2026
Full time
hackajob is collaborating with System C to connect them with exceptional professionals for this role. Description We are looking for an experienced Senior Data Analyst to join us on a short-term contract to establish a robust portfolio insight framework that enables better decision-making across complex healthcare and social care software delivery environments. This is not a traditional reporting role. You will play a key part in shaping how data is used to actively manage delivery performance, capacity, risk, and overall portfolio health. You will bring structure to complex, imperfect data and translate it into meaningful, actionable insight for senior leaders. At System C, we are on a mission to transform health and care outcomes through technology. You will be working in an environment that values collaboration, ownership, and continuous improvement, where your work will directly support better outcomes across the sector. What you will be doing Define and establish a portfolio insight framework, including key measures and governance Design and deliver clear, consistent dashboards and reporting using Power BI Bring together data from systems such as Salesforce, Precursive and other internal tools Provide visibility of delivery performance, risk, dependencies and forecast outcomes Develop insight across capacity, utilisation, delivery progress and portfolio health Identify data quality gaps and recommend improvements to data and reporting processes Partner with PMO, Operations, Finance and delivery leaders to produce meaningful KPIs Create executive-level reporting to support governance and decision-making forums Move reporting from manual processes to repeatable, scalable insight models What we are looking for Strong experience in a Senior Data Analyst, BI Analyst or similar role Proven ability to create insight-led dashboards using Power BI Experience working with Salesforce data, ideally within delivery or commercial contexts Experience in complex environments, such as SaaS, healthcare technology or professional services Strong understanding of portfolio reporting, utilisation, capacity and performance metrics Confidence working with incomplete or evolving data sets Excellent stakeholder engagement skills, particularly at senior level A hands-on, practical approach with the confidence to challenge and improve existing reporting Why join us At System C, you will work as part of one team, taking ownership of meaningful work that improves health and care delivery. You will be supported to grow, encouraged to challenge, and trusted to deliver impact in a fast-moving environment. This is an opportunity to make a real difference while shaping a sustainable reporting framework that will continue to deliver value beyond your contract. Apply today and help us build the insight foundations that drive better outcomes.
hackajob is collaborating with System C to connect them with exceptional professionals for this role. Description We are looking for an experienced Senior Data Analyst to join us on a short-term contract to establish a robust portfolio insight framework that enables better decision-making across complex healthcare and social care software delivery environments. This is not a traditional reporting role. You will play a key part in shaping how data is used to actively manage delivery performance, capacity, risk, and overall portfolio health. You will bring structure to complex, imperfect data and translate it into meaningful, actionable insight for senior leaders. At System C, we are on a mission to transform health and care outcomes through technology. You will be working in an environment that values collaboration, ownership, and continuous improvement, where your work will directly support better outcomes across the sector. What you will be doing Define and establish a portfolio insight framework, including key measures and governance Design and deliver clear, consistent dashboards and reporting using Power BI Bring together data from systems such as Salesforce, Precursive and other internal tools Provide visibility of delivery performance, risk, dependencies and forecast outcomes Develop insight across capacity, utilisation, delivery progress and portfolio health Identify data quality gaps and recommend improvements to data and reporting processes Partner with PMO, Operations, Finance and delivery leaders to produce meaningful KPIs Create executive-level reporting to support governance and decision-making forums Move reporting from manual processes to repeatable, scalable insight models What we are looking for Strong experience in a Senior Data Analyst, BI Analyst or similar role Proven ability to create insight-led dashboards using Power BI Experience working with Salesforce data, ideally within delivery or commercial contexts Experience in complex environments, such as SaaS, healthcare technology or professional services Strong understanding of portfolio reporting, utilisation, capacity and performance metrics Confidence working with incomplete or evolving data sets Excellent stakeholder engagement skills, particularly at senior level A hands-on, practical approach with the confidence to challenge and improve existing reporting Why join us At System C, you will work as part of one team, taking ownership of meaningful work that improves health and care delivery. You will be supported to grow, encouraged to challenge, and trusted to deliver impact in a fast-moving environment. This is an opportunity to make a real difference while shaping a sustainable reporting framework that will continue to deliver value beyond your contract. Apply today and help us build the insight foundations that drive better outcomes.
Jul 15, 2026
Full time
hackajob is collaborating with System C to connect them with exceptional professionals for this role. Description We are looking for an experienced Senior Data Analyst to join us on a short-term contract to establish a robust portfolio insight framework that enables better decision-making across complex healthcare and social care software delivery environments. This is not a traditional reporting role. You will play a key part in shaping how data is used to actively manage delivery performance, capacity, risk, and overall portfolio health. You will bring structure to complex, imperfect data and translate it into meaningful, actionable insight for senior leaders. At System C, we are on a mission to transform health and care outcomes through technology. You will be working in an environment that values collaboration, ownership, and continuous improvement, where your work will directly support better outcomes across the sector. What you will be doing Define and establish a portfolio insight framework, including key measures and governance Design and deliver clear, consistent dashboards and reporting using Power BI Bring together data from systems such as Salesforce, Precursive and other internal tools Provide visibility of delivery performance, risk, dependencies and forecast outcomes Develop insight across capacity, utilisation, delivery progress and portfolio health Identify data quality gaps and recommend improvements to data and reporting processes Partner with PMO, Operations, Finance and delivery leaders to produce meaningful KPIs Create executive-level reporting to support governance and decision-making forums Move reporting from manual processes to repeatable, scalable insight models What we are looking for Strong experience in a Senior Data Analyst, BI Analyst or similar role Proven ability to create insight-led dashboards using Power BI Experience working with Salesforce data, ideally within delivery or commercial contexts Experience in complex environments, such as SaaS, healthcare technology or professional services Strong understanding of portfolio reporting, utilisation, capacity and performance metrics Confidence working with incomplete or evolving data sets Excellent stakeholder engagement skills, particularly at senior level A hands-on, practical approach with the confidence to challenge and improve existing reporting Why join us At System C, you will work as part of one team, taking ownership of meaningful work that improves health and care delivery. You will be supported to grow, encouraged to challenge, and trusted to deliver impact in a fast-moving environment. This is an opportunity to make a real difference while shaping a sustainable reporting framework that will continue to deliver value beyond your contract. Apply today and help us build the insight foundations that drive better outcomes.
hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. About Made Tech Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. You will be responsible for delivery operations support, delivery assurance support and capability improvements. As the PMO Analyst, you will help establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. This role will be part of the delivery management capability at Made Tech. Key ResponsibilitiesDelivery operations support Produce financial reports for account teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track, manage and report account expenses. Account invoice review and approvals. Client asset management. Support onboarding new team members and create rotation plans where appropriate. Support the team with travel and accommodation booking as required. Provide timely and visual client-ready reporting on SLA/KPI adherence, social value commitments, financial performance, commercials and delivery status at the agreed frequency level to a range of stakeholders across the business, up to C-Suite level. Manage reporting on contract/SoW compliance. Manage team work plans/ schedules and on-site register Facilitate key meetings/ ceremonies with stakeholders where appropriate. Delivery assurance support Establish and maintain standards for projects. Offer guidance on best practices and processes for managing projects. Monitor progress against plans and report on results. Schedule and facilitate reviews to ensure projects are on track. Oversee dependencies, action/ issue monitoring, and controls and help to perform health checks work streams/ SoWs Be an active participant in the Delivery Management community within the engagement and Made Tech. Capability improvements Build and implement plans to improve the Agile delivery management capability. Participate as part of the PMO team in delivering improvements and changes to the Delivery Management capability. Provide subject matter expertise in agile project management disciplines to continuously improve the Delivery Management skills and adoption of best practice. Skills, Knowledge & Expertise Advanced spreadsheet skills are essential. Experience in manipulating, analysing and visualising data, automated tasks and creating complex reports (mastering advanced formulas, functions, data validation, pivot tables, macros and charting techniques) Experience leading or supporting business change programs or portfolios. Programme office delivery experience within the full lifecycle of cross functional projects (software engineering, user experience, architecture, etc.). Experience in managing/ influencing colleagues and peers to achieve required business outcomes (timesheet compliance, policy adherence, etc.). Able to use soft power to create influence and know when to escalate to achieve required outcomes. Experience of project scheduling, risk management, budget management, and tracking the realisation of benefits. Experience of identifying and managing risks, dependencies and assumptions using a robust RAID management process. Experience of managing issues using a robust process to identify action plans and track remediations to conclusion. Experience of building project plans and tracking adherence to plans, including dependencies and inter-dependencies, within an Agile delivery model. Experience in coaching others in Agile project management best practices. Clear and confident communication skills; able to partner and work with stakeholders from client organisations and across the business, including C-Suite executives. Experience in managing the activities of a project team in a matrixed project organisation. SC eligibility: An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Job Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.
Jul 15, 2026
Full time
hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. About Made Tech Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. You will be responsible for delivery operations support, delivery assurance support and capability improvements. As the PMO Analyst, you will help establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. This role will be part of the delivery management capability at Made Tech. Key ResponsibilitiesDelivery operations support Produce financial reports for account teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track, manage and report account expenses. Account invoice review and approvals. Client asset management. Support onboarding new team members and create rotation plans where appropriate. Support the team with travel and accommodation booking as required. Provide timely and visual client-ready reporting on SLA/KPI adherence, social value commitments, financial performance, commercials and delivery status at the agreed frequency level to a range of stakeholders across the business, up to C-Suite level. Manage reporting on contract/SoW compliance. Manage team work plans/ schedules and on-site register Facilitate key meetings/ ceremonies with stakeholders where appropriate. Delivery assurance support Establish and maintain standards for projects. Offer guidance on best practices and processes for managing projects. Monitor progress against plans and report on results. Schedule and facilitate reviews to ensure projects are on track. Oversee dependencies, action/ issue monitoring, and controls and help to perform health checks work streams/ SoWs Be an active participant in the Delivery Management community within the engagement and Made Tech. Capability improvements Build and implement plans to improve the Agile delivery management capability. Participate as part of the PMO team in delivering improvements and changes to the Delivery Management capability. Provide subject matter expertise in agile project management disciplines to continuously improve the Delivery Management skills and adoption of best practice. Skills, Knowledge & Expertise Advanced spreadsheet skills are essential. Experience in manipulating, analysing and visualising data, automated tasks and creating complex reports (mastering advanced formulas, functions, data validation, pivot tables, macros and charting techniques) Experience leading or supporting business change programs or portfolios. Programme office delivery experience within the full lifecycle of cross functional projects (software engineering, user experience, architecture, etc.). Experience in managing/ influencing colleagues and peers to achieve required business outcomes (timesheet compliance, policy adherence, etc.). Able to use soft power to create influence and know when to escalate to achieve required outcomes. Experience of project scheduling, risk management, budget management, and tracking the realisation of benefits. Experience of identifying and managing risks, dependencies and assumptions using a robust RAID management process. Experience of managing issues using a robust process to identify action plans and track remediations to conclusion. Experience of building project plans and tracking adherence to plans, including dependencies and inter-dependencies, within an Agile delivery model. Experience in coaching others in Agile project management best practices. Clear and confident communication skills; able to partner and work with stakeholders from client organisations and across the business, including C-Suite executives. Experience in managing the activities of a project team in a matrixed project organisation. SC eligibility: An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Job Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.
hackajob is collaborating with System C to connect them with exceptional professionals for this role. Description We are looking for an experienced Senior Data Analyst to join us on a short-term contract to establish a robust portfolio insight framework that enables better decision-making across complex healthcare and social care software delivery environments. This is not a traditional reporting role. You will play a key part in shaping how data is used to actively manage delivery performance, capacity, risk, and overall portfolio health. You will bring structure to complex, imperfect data and translate it into meaningful, actionable insight for senior leaders. At System C, we are on a mission to transform health and care outcomes through technology. You will be working in an environment that values collaboration, ownership, and continuous improvement, where your work will directly support better outcomes across the sector. What you will be doing Define and establish a portfolio insight framework, including key measures and governance Design and deliver clear, consistent dashboards and reporting using Power BI Bring together data from systems such as Salesforce, Precursive and other internal tools Provide visibility of delivery performance, risk, dependencies and forecast outcomes Develop insight across capacity, utilisation, delivery progress and portfolio health Identify data quality gaps and recommend improvements to data and reporting processes Partner with PMO, Operations, Finance and delivery leaders to produce meaningful KPIs Create executive-level reporting to support governance and decision-making forums Move reporting from manual processes to repeatable, scalable insight models What we are looking for Strong experience in a Senior Data Analyst, BI Analyst or similar role Proven ability to create insight-led dashboards using Power BI Experience working with Salesforce data, ideally within delivery or commercial contexts Experience in complex environments, such as SaaS, healthcare technology or professional services Strong understanding of portfolio reporting, utilisation, capacity and performance metrics Confidence working with incomplete or evolving data sets Excellent stakeholder engagement skills, particularly at senior level A hands-on, practical approach with the confidence to challenge and improve existing reporting Why join us At System C, you will work as part of one team, taking ownership of meaningful work that improves health and care delivery. You will be supported to grow, encouraged to challenge, and trusted to deliver impact in a fast-moving environment. This is an opportunity to make a real difference while shaping a sustainable reporting framework that will continue to deliver value beyond your contract. Apply today and help us build the insight foundations that drive better outcomes.
Jul 15, 2026
Full time
hackajob is collaborating with System C to connect them with exceptional professionals for this role. Description We are looking for an experienced Senior Data Analyst to join us on a short-term contract to establish a robust portfolio insight framework that enables better decision-making across complex healthcare and social care software delivery environments. This is not a traditional reporting role. You will play a key part in shaping how data is used to actively manage delivery performance, capacity, risk, and overall portfolio health. You will bring structure to complex, imperfect data and translate it into meaningful, actionable insight for senior leaders. At System C, we are on a mission to transform health and care outcomes through technology. You will be working in an environment that values collaboration, ownership, and continuous improvement, where your work will directly support better outcomes across the sector. What you will be doing Define and establish a portfolio insight framework, including key measures and governance Design and deliver clear, consistent dashboards and reporting using Power BI Bring together data from systems such as Salesforce, Precursive and other internal tools Provide visibility of delivery performance, risk, dependencies and forecast outcomes Develop insight across capacity, utilisation, delivery progress and portfolio health Identify data quality gaps and recommend improvements to data and reporting processes Partner with PMO, Operations, Finance and delivery leaders to produce meaningful KPIs Create executive-level reporting to support governance and decision-making forums Move reporting from manual processes to repeatable, scalable insight models What we are looking for Strong experience in a Senior Data Analyst, BI Analyst or similar role Proven ability to create insight-led dashboards using Power BI Experience working with Salesforce data, ideally within delivery or commercial contexts Experience in complex environments, such as SaaS, healthcare technology or professional services Strong understanding of portfolio reporting, utilisation, capacity and performance metrics Confidence working with incomplete or evolving data sets Excellent stakeholder engagement skills, particularly at senior level A hands-on, practical approach with the confidence to challenge and improve existing reporting Why join us At System C, you will work as part of one team, taking ownership of meaningful work that improves health and care delivery. You will be supported to grow, encouraged to challenge, and trusted to deliver impact in a fast-moving environment. This is an opportunity to make a real difference while shaping a sustainable reporting framework that will continue to deliver value beyond your contract. Apply today and help us build the insight foundations that drive better outcomes.
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance. As a Tech Risk & Controls Director in Global Standards and Control Lifecycle Management, you will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and regulators, to develop and maintain a comprehensive view of the technology risk posture and its impact on the business. Your ability to make calculated decisions, manage large teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape. Job responsibilities Develop and implement technology risk management strategies, policies, and processes to identify, assess, and mitigate risks, and drive strategic projects and initiatives to enhance the firm's technology risk management capabilities, in line with industry best practices and the firm's standards and regulatory requirements. Sets reuse-first expectations for enterprise-authorized AI adoption within the work environment across technology risk and controls operations to accelerate evidence synthesis, issue analysis, and executive reporting, with human-in-the-loop validation and appropriate handling of sensitive data. Identify and escalate emerging and upstream technology risk through execution of the Firm's management framework tools, including risk event management, reporting, and action plan tracking, and provide expert counsel to stakeholders and constituents regarding their security obligations, facilitating acceptable outcomes Establish and maintain strong relationships with internal and external stakeholders, including key cross-functional team leads, regulators, and auditors, to ensure compliance with legal, regulatory, and industry standards Manage reporting and governance of overall controls, policies, issue management, and measurements, etc., providing insight to senior leaders into effectiveness of controls and inform governance work. Establishes governance standards for AI-assisted workflows used in risk reporting and issue/action-plan management, ensuring traceability/auditability and alignment to security, resiliency, and regulatory expectations. Sets reuse-first expectations for enterprise-authorized AI adoption within the work environment across technology risk and controls operations to accelerate evidence synthesis, issue analysis, and executive reporting, with human-in-the-loop validation and appropriate handling of sensitive data. Establishes governance standards for AI-assisted workflows used in risk reporting and issue/action-plan management, ensuring traceability/auditability and alignment to security, resiliency, and regulatory expectations Required qualifications, capabilities, and skills Formal training or certification in security concepts, with expert of experience or equivalent expertise in technology risk management, information security, or a related field, with a focus on managing risk identification, assessment, and mitigation. Demonstrated expertise in risk management frameworks, industry standards, and regulatory requirements relevant to the financial industry. Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities within the work environment within technology risk and controls workflows, including validation practices and awareness of data sensitivity. Ability to define review/approval and escalation expectations for AI-assisted recommendations while maintaining security, auditability, and regulatory compliance outcomes. Proven ability to lead large teams, manage cross-functional projects, influence executive-level strategic decision-making, and effectively translate technology insights to business strategy in communications with senior executives. Advanced knowledge and experience leading data security, risk assessment & reporting, and control evaluation, design, and governance, with a track record of implementing effective risk mitigation strategies. Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities within the work environment within technology risk and controls workflows, including validation practices and awareness of data sensitivity. Ability to define review/approval and escalation expectations for AI-assisted recommendations while maintaining security, auditability, and regulatory compliance outcomes. Preferred qualifications, capabilities, and skills Strong understanding of Software Development Lifecycle Strong understanding of financial services Experience working on complex cyber security initiatives Strong executive reporting and presentation skills. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Jul 15, 2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance. As a Tech Risk & Controls Director in Global Standards and Control Lifecycle Management, you will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and regulators, to develop and maintain a comprehensive view of the technology risk posture and its impact on the business. Your ability to make calculated decisions, manage large teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape. Job responsibilities Develop and implement technology risk management strategies, policies, and processes to identify, assess, and mitigate risks, and drive strategic projects and initiatives to enhance the firm's technology risk management capabilities, in line with industry best practices and the firm's standards and regulatory requirements. Sets reuse-first expectations for enterprise-authorized AI adoption within the work environment across technology risk and controls operations to accelerate evidence synthesis, issue analysis, and executive reporting, with human-in-the-loop validation and appropriate handling of sensitive data. Identify and escalate emerging and upstream technology risk through execution of the Firm's management framework tools, including risk event management, reporting, and action plan tracking, and provide expert counsel to stakeholders and constituents regarding their security obligations, facilitating acceptable outcomes Establish and maintain strong relationships with internal and external stakeholders, including key cross-functional team leads, regulators, and auditors, to ensure compliance with legal, regulatory, and industry standards Manage reporting and governance of overall controls, policies, issue management, and measurements, etc., providing insight to senior leaders into effectiveness of controls and inform governance work. Establishes governance standards for AI-assisted workflows used in risk reporting and issue/action-plan management, ensuring traceability/auditability and alignment to security, resiliency, and regulatory expectations. Sets reuse-first expectations for enterprise-authorized AI adoption within the work environment across technology risk and controls operations to accelerate evidence synthesis, issue analysis, and executive reporting, with human-in-the-loop validation and appropriate handling of sensitive data. Establishes governance standards for AI-assisted workflows used in risk reporting and issue/action-plan management, ensuring traceability/auditability and alignment to security, resiliency, and regulatory expectations Required qualifications, capabilities, and skills Formal training or certification in security concepts, with expert of experience or equivalent expertise in technology risk management, information security, or a related field, with a focus on managing risk identification, assessment, and mitigation. Demonstrated expertise in risk management frameworks, industry standards, and regulatory requirements relevant to the financial industry. Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities within the work environment within technology risk and controls workflows, including validation practices and awareness of data sensitivity. Ability to define review/approval and escalation expectations for AI-assisted recommendations while maintaining security, auditability, and regulatory compliance outcomes. Proven ability to lead large teams, manage cross-functional projects, influence executive-level strategic decision-making, and effectively translate technology insights to business strategy in communications with senior executives. Advanced knowledge and experience leading data security, risk assessment & reporting, and control evaluation, design, and governance, with a track record of implementing effective risk mitigation strategies. Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities within the work environment within technology risk and controls workflows, including validation practices and awareness of data sensitivity. Ability to define review/approval and escalation expectations for AI-assisted recommendations while maintaining security, auditability, and regulatory compliance outcomes. Preferred qualifications, capabilities, and skills Strong understanding of Software Development Lifecycle Strong understanding of financial services Experience working on complex cyber security initiatives Strong executive reporting and presentation skills. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
hackajob is collaborating with LexisNexis to connect them with exceptional professionals for this role. Scrum Master Excited to coach, facilitate, and ignite high performing teams? Do you enjoy fostering collaboration, continuous improvement, and a culture where every sprint counts? About the team: LexisNexis Intellectual Property, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the role: We are looking for a Scrum Master to enable high-performing, autonomous product engineering teams. This role sits within the Engineering organization and is embedded with one or two cross-functional squads. The Scrum Master is accountable for how teams work - facilitating effective Agile practices, improving flow and predictability, and fostering a culture of continuous improvement and psychological safety. As a servant-leader and delivery partner, the Scrum Master works closely with Engineering Managers, Product Managers, and Product Operations (including Technical Program Managers) to ensure portfolio priorities translate into realistic, sustainable execution at the team level. Key Responsibilities: Team-Level Delivery and Flow Serve as Scrum Master for one or more Agile teams, ensuring effective adoption of Scrum and Agile practices (Scrum, Kanban, or Scrumban as appropriate). Own team-level delivery governance and predictability, ensuring clear goals, realistic planning, and transparent signals on scope, risks, and progress. Ensure work is visible, prioritized, and flowing through the system (e.g., backlogs, boards, WIP limits). Help teams create realistic sprint goals or flow targets and meet commitments sustainably. Define and maintain team-level delivery metrics (e.g., throughput, cycle time, defect trends; DORA metrics where appropriate). Identify and make visible impediments impacting throughput or quality - both within and outside the team - and drive resolution in partnership with Engineering, Product, TPMs, and Product Operations. Agile Facilitation and Coaching Facilitate Agile ceremonies including Sprint Planning, Daily Stand-Ups, Reviews, Retrospectives, and Backlog Refinement. Coach teams on Agile principles, self-organization, and continuous improvement. Foster a culture of trust, accountability, psychological safety, and constructive challenge. Support Product Owners and Product Managers in effective backlog management and value-based slicing of work. Use data and experiments to evolve ways of working rather than enforcing a process for its own sake. Metrics, Insights, and Continuous Improvement Use quantitative and qualitative insights to identify bottlenecks, risks, and improvement opportunities. Facilitate outcome-focused retrospectives and ensure follow-through on improvement actions. Provide clear, concise status, risk, and dependency signals to stakeholders, framed in terms of business impact. Where applicable, create and maintain delivery dashboards and queries in Agile tooling (e.g., Azure DevOps). Cross-Team and Stakeholder Partnership Own cross-team coordination for work involving supported teams, ensuring dependencies, sequencing, and risks are understood and managed collaboratively. Partner with Product Operations and TPMs by providing accurate team- and cluster-level plans, capacity, and risk signals. Represent team realities in planning and prioritization forums. Collaborate with Design, Security, Data, and other functions to improve end-to-end delivery. Contribute to the evolution of Agile practices as the organization scales. What Success Looks Like Teams operate with clear goals, healthy cadence, and a sustainable pace. Delivery is predictable at the team and local cross-team level, with risks raised early and transparently. Teams regularly identify and implement meaningful improvements to how they work. Agile ceremonies are purposeful, engaging, and outcome-focused. Product, Engineering, TPMs, and Product Operations view the Scrum Master as a trusted delivery partner - not an extra layer of process. Requirements: Required Skills - Hands-on experience as a Scrum Master or Agile delivery lead supporting software engineering teams. Strong understanding of Agile frameworks (Scrum, Kanban) and modern engineering practices. Proven facilitation and coaching skills; able to navigate conflict and drive clear outcomes. Comfort with delivery metrics and basis analytics; ability to translate data into decisions. Excellent written and verbal communication skills; able to adapt messaging for engineers, product leaders, and executives. Ability to influence without authority and build strong cross-functional partnerships. Preferred Skills - Experience working alongside Product Operations and Technical Program Managers in a portfolio or platform environment. Experience supporting multiple teams or operating in scaled Agile environments. Familiarity with Agile tooling (e.g., Aha, Azure DevOps). Background in software development, QA, or a related technical discipline. Agile certifications (e.g., CSM, PSM, KMP) are a plus but not a substitute for practical experience. Why Join Us? Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days. Health screening, eye care vouchers, and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme. Travel Season ticket loan. Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity, and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you. Access to employee resource groups with dedicated time to volunteer. Access to extensive learning and development resources Access to the employee discounts scheme via Perks at Work About the business- At LexisNexis Intellectual Property (LNIP), we believe that whenever a person works on a patent and understands the future trajectory of a specific technology, that person has the potential to fundamentally change how society operates. We are proud to directly support and serve these innovators in their endeavors to better humankind. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations, and ultimately achieve superior results. By harnessing the latest advances in machine learning combined with expert analysis, LexisNexis Intellectual Property is disrupting how actionable insight is extracted from patent data. Information can now be accessed with efficiency, accuracy, and at a speed that is just not possible by traditional methods. Our overall success is measured by how well we deliver these results. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
Jul 15, 2026
Full time
hackajob is collaborating with LexisNexis to connect them with exceptional professionals for this role. Scrum Master Excited to coach, facilitate, and ignite high performing teams? Do you enjoy fostering collaboration, continuous improvement, and a culture where every sprint counts? About the team: LexisNexis Intellectual Property, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the role: We are looking for a Scrum Master to enable high-performing, autonomous product engineering teams. This role sits within the Engineering organization and is embedded with one or two cross-functional squads. The Scrum Master is accountable for how teams work - facilitating effective Agile practices, improving flow and predictability, and fostering a culture of continuous improvement and psychological safety. As a servant-leader and delivery partner, the Scrum Master works closely with Engineering Managers, Product Managers, and Product Operations (including Technical Program Managers) to ensure portfolio priorities translate into realistic, sustainable execution at the team level. Key Responsibilities: Team-Level Delivery and Flow Serve as Scrum Master for one or more Agile teams, ensuring effective adoption of Scrum and Agile practices (Scrum, Kanban, or Scrumban as appropriate). Own team-level delivery governance and predictability, ensuring clear goals, realistic planning, and transparent signals on scope, risks, and progress. Ensure work is visible, prioritized, and flowing through the system (e.g., backlogs, boards, WIP limits). Help teams create realistic sprint goals or flow targets and meet commitments sustainably. Define and maintain team-level delivery metrics (e.g., throughput, cycle time, defect trends; DORA metrics where appropriate). Identify and make visible impediments impacting throughput or quality - both within and outside the team - and drive resolution in partnership with Engineering, Product, TPMs, and Product Operations. Agile Facilitation and Coaching Facilitate Agile ceremonies including Sprint Planning, Daily Stand-Ups, Reviews, Retrospectives, and Backlog Refinement. Coach teams on Agile principles, self-organization, and continuous improvement. Foster a culture of trust, accountability, psychological safety, and constructive challenge. Support Product Owners and Product Managers in effective backlog management and value-based slicing of work. Use data and experiments to evolve ways of working rather than enforcing a process for its own sake. Metrics, Insights, and Continuous Improvement Use quantitative and qualitative insights to identify bottlenecks, risks, and improvement opportunities. Facilitate outcome-focused retrospectives and ensure follow-through on improvement actions. Provide clear, concise status, risk, and dependency signals to stakeholders, framed in terms of business impact. Where applicable, create and maintain delivery dashboards and queries in Agile tooling (e.g., Azure DevOps). Cross-Team and Stakeholder Partnership Own cross-team coordination for work involving supported teams, ensuring dependencies, sequencing, and risks are understood and managed collaboratively. Partner with Product Operations and TPMs by providing accurate team- and cluster-level plans, capacity, and risk signals. Represent team realities in planning and prioritization forums. Collaborate with Design, Security, Data, and other functions to improve end-to-end delivery. Contribute to the evolution of Agile practices as the organization scales. What Success Looks Like Teams operate with clear goals, healthy cadence, and a sustainable pace. Delivery is predictable at the team and local cross-team level, with risks raised early and transparently. Teams regularly identify and implement meaningful improvements to how they work. Agile ceremonies are purposeful, engaging, and outcome-focused. Product, Engineering, TPMs, and Product Operations view the Scrum Master as a trusted delivery partner - not an extra layer of process. Requirements: Required Skills - Hands-on experience as a Scrum Master or Agile delivery lead supporting software engineering teams. Strong understanding of Agile frameworks (Scrum, Kanban) and modern engineering practices. Proven facilitation and coaching skills; able to navigate conflict and drive clear outcomes. Comfort with delivery metrics and basis analytics; ability to translate data into decisions. Excellent written and verbal communication skills; able to adapt messaging for engineers, product leaders, and executives. Ability to influence without authority and build strong cross-functional partnerships. Preferred Skills - Experience working alongside Product Operations and Technical Program Managers in a portfolio or platform environment. Experience supporting multiple teams or operating in scaled Agile environments. Familiarity with Agile tooling (e.g., Aha, Azure DevOps). Background in software development, QA, or a related technical discipline. Agile certifications (e.g., CSM, PSM, KMP) are a plus but not a substitute for practical experience. Why Join Us? Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days. Health screening, eye care vouchers, and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme. Travel Season ticket loan. Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity, and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you. Access to employee resource groups with dedicated time to volunteer. Access to extensive learning and development resources Access to the employee discounts scheme via Perks at Work About the business- At LexisNexis Intellectual Property (LNIP), we believe that whenever a person works on a patent and understands the future trajectory of a specific technology, that person has the potential to fundamentally change how society operates. We are proud to directly support and serve these innovators in their endeavors to better humankind. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations, and ultimately achieve superior results. By harnessing the latest advances in machine learning combined with expert analysis, LexisNexis Intellectual Property is disrupting how actionable insight is extracted from patent data. Information can now be accessed with efficiency, accuracy, and at a speed that is just not possible by traditional methods. Our overall success is measured by how well we deliver these results. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
hackajob is collaborating with Envitia to connect them with exceptional professionals for this role. Join the Growth Story at Envitia Envitia operates at the heart of the UK's most sensitive and high-profile operations. Our approach is entirely mission-focused, enabling customers to see more, decide faster, and act with confidence across complex domains. We deliver situational awareness and information advantage across C5ISR, fusing cyber, geospatial, and kinetic data into an operational picture. This transforms fragmented data into a shared understanding of the battlespace, delivering actionable insight when it matters most. Our solutions are secure-by-design, built from the ground up to protect sensitive information and ensure resilience in contested environments. We simplify complex heterogeneous data sources into a rich picture of fused intelligence, providing a digital backbone that underpins success. We operate as small teams delivering fast value, blending deep technical expertise with agile methods to deliver measurable outcomes. Every engagement focuses on capability, clarity, and confidence for those who protect the nation. A career with Envitia enables you to work with mission driven innovation. We're thrilled to announce that Envitia has been named one of the Sunday Times Top 100 Medium-Sized Companies to Work For in 2025-a prestigious recognition that highlights our commitment to creating an outstanding workplace where innovation, collaboration, and personal growth thrive. The Role We are looking for a Business Analyst to join our Advisory Consulting Team. In this role, you will play a key part in delivering business change initiatives by conducting structured analysis, engaging with a wide range of stakeholders, and translating business needs into practical, effective solutions in the UK national security markets. You will lead efforts to identify, design, prioritise, and implement process and technology improvements that drive operational efficiency and enhance the client experience. This role involves close collaboration with stakeholders across technical teams, product owners, digital functions, governance, contact centre and claims operations, IT, data teams, and board-level executives. This is an exciting opportunity for someone with a strong background in National Security sector. About The Team You'll be joining a strategic team of consultants that deliver the big ideas and bold initiatives that help our customers stay ahead. They work closely with our customers to design strategies that drive long-term success and tangible impact. As the backbone of our Consulting division, they connect the dots between business goals and tech innovation, helping both our customers and company grow strong, smarter and faster. If you're ready to think big and with purpose, you'll fit right in. Job Responsibilities Lead structured analysis to support strategic business change and technology-enabled transformation projects. Partner with a diverse set of clients - from IT and digital teams to executive leadership - to shape impactful solutions. Define and document business and functional requirements, customer journeys, service blueprints, and prototypes. Drive improvements in operational efficiency and client experience through insight-driven design thinking. Ensure seamless collaboration between business and technical teams to deliver scalable and user-focused solutions. Support testing, implementation, and integration of digital platforms and technical solutions. Champion continuous improvement and contribute to the evolution of BA standards, tools, and best practices. Skills Required Experience in a senior-level Business Analyst role, leading complex projects or workstreams. Strong understanding and application of customer insight and design thinking principles. Familiarity with project management methodologies such as PRINCE2 and Agile (certifications desirable). Deep knowledge of product delivery approaches, with practical experience in user story writing, backlog management, and defining acceptance criteria. Demonstrated experience delivering business change and IT-enabled transformation. Experience collaborating with third-party suppliers and vendors to achieve delivery Goals. Solid understanding of data models, APIs, and modern cloud-based platforms. Proficiency in tools such as Azure DevOps, Visio, JIRA, or similar. Ability to assess organisational risk and evaluate long-term business impacts. Security Clearance Requirements The successful candidate must hold a current DV security clearance with the ability to go through an enhanced level. Location It is anticipated the role will require up to 80% (4d/wk) onsite working at client locations - Gloucester, London, Manchester (based on project requirements).
Jul 15, 2026
Full time
hackajob is collaborating with Envitia to connect them with exceptional professionals for this role. Join the Growth Story at Envitia Envitia operates at the heart of the UK's most sensitive and high-profile operations. Our approach is entirely mission-focused, enabling customers to see more, decide faster, and act with confidence across complex domains. We deliver situational awareness and information advantage across C5ISR, fusing cyber, geospatial, and kinetic data into an operational picture. This transforms fragmented data into a shared understanding of the battlespace, delivering actionable insight when it matters most. Our solutions are secure-by-design, built from the ground up to protect sensitive information and ensure resilience in contested environments. We simplify complex heterogeneous data sources into a rich picture of fused intelligence, providing a digital backbone that underpins success. We operate as small teams delivering fast value, blending deep technical expertise with agile methods to deliver measurable outcomes. Every engagement focuses on capability, clarity, and confidence for those who protect the nation. A career with Envitia enables you to work with mission driven innovation. We're thrilled to announce that Envitia has been named one of the Sunday Times Top 100 Medium-Sized Companies to Work For in 2025-a prestigious recognition that highlights our commitment to creating an outstanding workplace where innovation, collaboration, and personal growth thrive. The Role We are looking for a Business Analyst to join our Advisory Consulting Team. In this role, you will play a key part in delivering business change initiatives by conducting structured analysis, engaging with a wide range of stakeholders, and translating business needs into practical, effective solutions in the UK national security markets. You will lead efforts to identify, design, prioritise, and implement process and technology improvements that drive operational efficiency and enhance the client experience. This role involves close collaboration with stakeholders across technical teams, product owners, digital functions, governance, contact centre and claims operations, IT, data teams, and board-level executives. This is an exciting opportunity for someone with a strong background in National Security sector. About The Team You'll be joining a strategic team of consultants that deliver the big ideas and bold initiatives that help our customers stay ahead. They work closely with our customers to design strategies that drive long-term success and tangible impact. As the backbone of our Consulting division, they connect the dots between business goals and tech innovation, helping both our customers and company grow strong, smarter and faster. If you're ready to think big and with purpose, you'll fit right in. Job Responsibilities Lead structured analysis to support strategic business change and technology-enabled transformation projects. Partner with a diverse set of clients - from IT and digital teams to executive leadership - to shape impactful solutions. Define and document business and functional requirements, customer journeys, service blueprints, and prototypes. Drive improvements in operational efficiency and client experience through insight-driven design thinking. Ensure seamless collaboration between business and technical teams to deliver scalable and user-focused solutions. Support testing, implementation, and integration of digital platforms and technical solutions. Champion continuous improvement and contribute to the evolution of BA standards, tools, and best practices. Skills Required Experience in a senior-level Business Analyst role, leading complex projects or workstreams. Strong understanding and application of customer insight and design thinking principles. Familiarity with project management methodologies such as PRINCE2 and Agile (certifications desirable). Deep knowledge of product delivery approaches, with practical experience in user story writing, backlog management, and defining acceptance criteria. Demonstrated experience delivering business change and IT-enabled transformation. Experience collaborating with third-party suppliers and vendors to achieve delivery Goals. Solid understanding of data models, APIs, and modern cloud-based platforms. Proficiency in tools such as Azure DevOps, Visio, JIRA, or similar. Ability to assess organisational risk and evaluate long-term business impacts. Security Clearance Requirements The successful candidate must hold a current DV security clearance with the ability to go through an enhanced level. Location It is anticipated the role will require up to 80% (4d/wk) onsite working at client locations - Gloucester, London, Manchester (based on project requirements).
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Jul 15, 2026
Full time
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Job Title: Interim Associate Director of HR Operations & Wellbeing Band: 8C Location: Dorset Working Pattern: Minimum 3 days on-site (flexible service-led hybrid arrangement) Contract: Interim / Fixed Term (9 months) Start Date: ASAP Hours: Full time (37 click apply for full job details
Jul 15, 2026
Seasonal
Job Title: Interim Associate Director of HR Operations & Wellbeing Band: 8C Location: Dorset Working Pattern: Minimum 3 days on-site (flexible service-led hybrid arrangement) Contract: Interim / Fixed Term (9 months) Start Date: ASAP Hours: Full time (37 click apply for full job details
My client is a leading European private equity firm seeking anInvestor Relations Executive to join their London-based IR team. This is an excellent opportunity for a highly organised, detail-oriented professional to take their next step into Investor Relations within a fast-paced, institutional environment. The role is in their offices in the West End and salary is paying between £60,000 - £65,000 plus bonus. What you'll do: Reporting to the Head of IR, you will support investor communications, data management, and office coordination for the London team. Key responsibilities include: Contributing to the organisation of investor meetings, roadshows, and events Managing and updating investor data within the firm's CRM and supporting tools Providing logistical and administrative support for team projects and investor events Acting as first point of contact for the London IR team, ensuring smooth day-to-day operations Assisting with office supplies, facilities management, and vendor coordination Supporting scheduling, travel arrangements, and expense processing for the team Liaising with external service providers on office-related matters Collaborating with internal stakeholders to improve digital tools and processes Who you are: Bachelor's degree preferred, ideally in business, communications, or a related discipline Minimum 5 years' work experience, including at least 2 years supporting senior professionals in a fast-paced, client-facing professional services or finance environment Prior experience supporting an Investor Relations function is highly preferred Excellent written and verbal communication skills in English Highly accurate, organised, and comfortable managing multiple priorities Proactive, tech-savvy, and eager to learn (experience with DealCloud highly preferred) A collaborative team player with strong interpersonal skills and discretion Benefits: £60,000 - £65,000 per annum salary Discretionary bonus Healthcare insurance Pension Lunch in office everyday REF: JC195663Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Jul 15, 2026
Full time
My client is a leading European private equity firm seeking anInvestor Relations Executive to join their London-based IR team. This is an excellent opportunity for a highly organised, detail-oriented professional to take their next step into Investor Relations within a fast-paced, institutional environment. The role is in their offices in the West End and salary is paying between £60,000 - £65,000 plus bonus. What you'll do: Reporting to the Head of IR, you will support investor communications, data management, and office coordination for the London team. Key responsibilities include: Contributing to the organisation of investor meetings, roadshows, and events Managing and updating investor data within the firm's CRM and supporting tools Providing logistical and administrative support for team projects and investor events Acting as first point of contact for the London IR team, ensuring smooth day-to-day operations Assisting with office supplies, facilities management, and vendor coordination Supporting scheduling, travel arrangements, and expense processing for the team Liaising with external service providers on office-related matters Collaborating with internal stakeholders to improve digital tools and processes Who you are: Bachelor's degree preferred, ideally in business, communications, or a related discipline Minimum 5 years' work experience, including at least 2 years supporting senior professionals in a fast-paced, client-facing professional services or finance environment Prior experience supporting an Investor Relations function is highly preferred Excellent written and verbal communication skills in English Highly accurate, organised, and comfortable managing multiple priorities Proactive, tech-savvy, and eager to learn (experience with DealCloud highly preferred) A collaborative team player with strong interpersonal skills and discretion Benefits: £60,000 - £65,000 per annum salary Discretionary bonus Healthcare insurance Pension Lunch in office everyday REF: JC195663Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
The Role Permanent Full Time Role Summary The Branch Manager, internally known as Insite Manager is a pivotal on-site leader responsible for the seamless delivery of the customer contract at a major aerospace organisation based in Batley. As the dedicated Rubix representative on site, you will manage day-to-day operations, ensure exceptional service delivery, and act as the trusted point of contact click apply for full job details
Jul 15, 2026
Full time
The Role Permanent Full Time Role Summary The Branch Manager, internally known as Insite Manager is a pivotal on-site leader responsible for the seamless delivery of the customer contract at a major aerospace organisation based in Batley. As the dedicated Rubix representative on site, you will manage day-to-day operations, ensure exceptional service delivery, and act as the trusted point of contact click apply for full job details
Are you an experienced EA, PA or Executive Support professional with a background supporting senior stakeholders in a fast-paced corporate environment? Are you immediately available for a new contract opportunity in Paddington, Central London? Join one of the UK's most established Wealth Management organisations as a Team PA, providing high-level administrative and organisational support to several senior leaders within the Technology function. This varied position combines traditional PA responsibilities with wider team coordination and administration, making it ideal for someone who enjoys working in a dynamic, collaborative environment where no two days are the same. Based in the Paddington, Central London office, this role offers a pay rate of £25 per hour (plus holiday pay) and is expected to run for an initial 3-month contract. Working hours are Monday to Friday, 9.00am 5.00pm onsite in Paddington. Key Responsibilities: Managing complex diaries and coordinating meetings for multiple senior stakeholders. Scheduling meetings and organising meeting rooms, catering and virtual meeting facilities. Preparing agendas, meeting papers and supporting documentation. Recording meeting notes, maintaining action logs and tracking follow-up actions. Coordinating domestic travel arrangements, with occasional international travel where required. Preparing, reconciling and processing expense claims. Raising purchase orders and supporting invoice processing. Coordinating the onboarding of new employees, contractors and suppliers. Maintaining team documentation, shared folders, trackers and distribution lists. Supporting the organisation of team events, workshops, town halls and off-site meetings. Acting as a first point of contact for visitors and internal team queries. Handling confidential information with professionalism and discretion at all times. To be considered for the role of Team PA, you will need: Extensive experience in a Team Assistant, Personal Assistant, Executive Assistant or senior administrative support role. Previous experience supporting Director-level or senior leadership teams. Experience managing multiple diaries and competing priorities simultaneously. Strong organisational skills with excellent attention to detail. A proactive, adaptable approach with the ability to work independently. Excellent communication and stakeholder management skills. Strong Microsoft 365 skills, including Outlook, Teams, Word, Excel and PowerPoint. Experience coordinating meetings, travel, expenses and wider team administration. Financial services experience would be advantageous but is not essential. The Role: As Team PA, you'll provide high-quality administrative and organisational support to several senior leaders within the Technology function, acting as a central coordination point for the wider team. You'll be responsible for managing complex diaries, coordinating meetings, arranging travel, processing expenses and supporting key operational activities across the department. Working closely with Executive Assistants, Team Assistants and Operations colleagues, you'll help ensure the smooth running of the function while delivering exceptional support to senior stakeholders. This is an excellent opportunity to join a highly professional organisation where you'll gain valuable experience within a collaborative and supportive corporate environment. As a Niche temporary worker, you'll accrue holiday pay, receive weekly pay and, after 12 weeks of employment, may benefit from a pay increase and auto-enrolment into the pension scheme. Many of our temporary workers have gone on to secure long-term contracts or permanent opportunities with this employer. The Company: Our client is one of the UK's leading Wealth Management organisations, with a long-standing reputation for excellence, innovation and delivering exceptional service to its clients. The business continues to invest heavily in its people, technology and infrastructure, offering employees the opportunity to work within a collaborative and forward-thinking environment. With modern offices in Central London and a supportive culture, the organisation is committed to helping its people succeed and develop throughout their careers. How to Apply: If this sounds like the ideal opportunity for you, then please apply now. Alternatively, contact Niche Recruitment for more information.
Jul 15, 2026
Contractor
Are you an experienced EA, PA or Executive Support professional with a background supporting senior stakeholders in a fast-paced corporate environment? Are you immediately available for a new contract opportunity in Paddington, Central London? Join one of the UK's most established Wealth Management organisations as a Team PA, providing high-level administrative and organisational support to several senior leaders within the Technology function. This varied position combines traditional PA responsibilities with wider team coordination and administration, making it ideal for someone who enjoys working in a dynamic, collaborative environment where no two days are the same. Based in the Paddington, Central London office, this role offers a pay rate of £25 per hour (plus holiday pay) and is expected to run for an initial 3-month contract. Working hours are Monday to Friday, 9.00am 5.00pm onsite in Paddington. Key Responsibilities: Managing complex diaries and coordinating meetings for multiple senior stakeholders. Scheduling meetings and organising meeting rooms, catering and virtual meeting facilities. Preparing agendas, meeting papers and supporting documentation. Recording meeting notes, maintaining action logs and tracking follow-up actions. Coordinating domestic travel arrangements, with occasional international travel where required. Preparing, reconciling and processing expense claims. Raising purchase orders and supporting invoice processing. Coordinating the onboarding of new employees, contractors and suppliers. Maintaining team documentation, shared folders, trackers and distribution lists. Supporting the organisation of team events, workshops, town halls and off-site meetings. Acting as a first point of contact for visitors and internal team queries. Handling confidential information with professionalism and discretion at all times. To be considered for the role of Team PA, you will need: Extensive experience in a Team Assistant, Personal Assistant, Executive Assistant or senior administrative support role. Previous experience supporting Director-level or senior leadership teams. Experience managing multiple diaries and competing priorities simultaneously. Strong organisational skills with excellent attention to detail. A proactive, adaptable approach with the ability to work independently. Excellent communication and stakeholder management skills. Strong Microsoft 365 skills, including Outlook, Teams, Word, Excel and PowerPoint. Experience coordinating meetings, travel, expenses and wider team administration. Financial services experience would be advantageous but is not essential. The Role: As Team PA, you'll provide high-quality administrative and organisational support to several senior leaders within the Technology function, acting as a central coordination point for the wider team. You'll be responsible for managing complex diaries, coordinating meetings, arranging travel, processing expenses and supporting key operational activities across the department. Working closely with Executive Assistants, Team Assistants and Operations colleagues, you'll help ensure the smooth running of the function while delivering exceptional support to senior stakeholders. This is an excellent opportunity to join a highly professional organisation where you'll gain valuable experience within a collaborative and supportive corporate environment. As a Niche temporary worker, you'll accrue holiday pay, receive weekly pay and, after 12 weeks of employment, may benefit from a pay increase and auto-enrolment into the pension scheme. Many of our temporary workers have gone on to secure long-term contracts or permanent opportunities with this employer. The Company: Our client is one of the UK's leading Wealth Management organisations, with a long-standing reputation for excellence, innovation and delivering exceptional service to its clients. The business continues to invest heavily in its people, technology and infrastructure, offering employees the opportunity to work within a collaborative and forward-thinking environment. With modern offices in Central London and a supportive culture, the organisation is committed to helping its people succeed and develop throughout their careers. How to Apply: If this sounds like the ideal opportunity for you, then please apply now. Alternatively, contact Niche Recruitment for more information.
E-commerce Order Processing Customer Service Linnworks Operations The Opportunity An established and growing e-commerce business based in Lincolnshire is looking to recruit an E-commerce Customer Experience Executive to support its day to day operations. This is a process driven role, focused on the accurate handling of online orders, customer queries, and operational workflows. The position will suit someone highly organised, methodical, and detail-focused, who enjoys working in a structured environment and takes pride in getting things right first time. Key Responsibilities Process and manage high volumes of online orders via Linnworks and internal systems Monitor and track order status, stock levels, and fulfilment progress Ensure accurate and timely order processing across multiple sales channels Handle customer service enquiries via email and inbound telephone calls Provide clear and professional updates relating to orders, deliveries and returns Resolve order queries and customer issues efficiently and accurately Liaise with couriers, suppliers and internal teams to ensure smooth order fulfilment Maintain high standards of data accuracy and system input at all times Support continuous improvements across e-commerce operations and processes Skills & Experience Experience within e-commerce, order processing, customer service or sales support Strong administrative and organisational skills High attention to detail and accuracy Experience handling online orders and processing systems Confident communication skills across email and telephone Ability to manage workload in a fast-paced, process-driven environment Experience with Linnworks or similar e-commerce platforms is highly desirable The Person Methodical, structured and process-led Takes accountability for their work and follows tasks through to completion Calm under pressure with the ability to prioritise workload effectively Professional, reliable and consistent A team player with a positive and practical approach Why Apply? Join a well established Lincolnshire-based e-commerce business Stable, structured role with clear responsibilities Supportive working environment Opportunity to develop within e-commerce operations
Jul 15, 2026
Full time
E-commerce Order Processing Customer Service Linnworks Operations The Opportunity An established and growing e-commerce business based in Lincolnshire is looking to recruit an E-commerce Customer Experience Executive to support its day to day operations. This is a process driven role, focused on the accurate handling of online orders, customer queries, and operational workflows. The position will suit someone highly organised, methodical, and detail-focused, who enjoys working in a structured environment and takes pride in getting things right first time. Key Responsibilities Process and manage high volumes of online orders via Linnworks and internal systems Monitor and track order status, stock levels, and fulfilment progress Ensure accurate and timely order processing across multiple sales channels Handle customer service enquiries via email and inbound telephone calls Provide clear and professional updates relating to orders, deliveries and returns Resolve order queries and customer issues efficiently and accurately Liaise with couriers, suppliers and internal teams to ensure smooth order fulfilment Maintain high standards of data accuracy and system input at all times Support continuous improvements across e-commerce operations and processes Skills & Experience Experience within e-commerce, order processing, customer service or sales support Strong administrative and organisational skills High attention to detail and accuracy Experience handling online orders and processing systems Confident communication skills across email and telephone Ability to manage workload in a fast-paced, process-driven environment Experience with Linnworks or similar e-commerce platforms is highly desirable The Person Methodical, structured and process-led Takes accountability for their work and follows tasks through to completion Calm under pressure with the ability to prioritise workload effectively Professional, reliable and consistent A team player with a positive and practical approach Why Apply? Join a well established Lincolnshire-based e-commerce business Stable, structured role with clear responsibilities Supportive working environment Opportunity to develop within e-commerce operations
Gas Customer Account Executive Gloucester (Hybrid working, 3 days in office) Permanent, Full Time 29,000 + 33,000 + Benefits We're looking for an experienced Customer Account Executive to specialise in Gas for an Operations team in a growing UK energy business. This is a varied role combining customer service, billing and gas industry operations. You'll manage customer enquiries from start to finish, investigate billing issues, resolve industry exceptions and ensure customers receive an excellent service. Key responsibilities include: Managing customer enquiries via phone and email. Investigating billing queries and arranging bill corrections. Supporting gas registrations, change of supplier, change of tenancy and meter-related processes. Maintaining accurate customer and supply data. Liaising with gas transporters, industry agents and third-party providers. Resolving operational issues, industry exceptions and customer complaints. Supporting day-to-day operational activities across the business. We're looking for someone with: Previous experience within UK B2B gas supply industry. Knowledge of gas registrations, industry data flows and customer lifecycle processes. Experience in customer service, billing or operations within the energy sector. Excellent communication skills and strong attention to detail. A proactive, organised approach with the ability to manage multiple priorities. What's on offer? Competitive salary Hybrid working 25 days holiday plus bank holidays Pension scheme Private medical insurance Ongoing training and career development If you're looking for a role where you can take ownership, develop your expertise and make a real impact within a growing energy business, please get in touch with your CV today!
Jul 15, 2026
Full time
Gas Customer Account Executive Gloucester (Hybrid working, 3 days in office) Permanent, Full Time 29,000 + 33,000 + Benefits We're looking for an experienced Customer Account Executive to specialise in Gas for an Operations team in a growing UK energy business. This is a varied role combining customer service, billing and gas industry operations. You'll manage customer enquiries from start to finish, investigate billing issues, resolve industry exceptions and ensure customers receive an excellent service. Key responsibilities include: Managing customer enquiries via phone and email. Investigating billing queries and arranging bill corrections. Supporting gas registrations, change of supplier, change of tenancy and meter-related processes. Maintaining accurate customer and supply data. Liaising with gas transporters, industry agents and third-party providers. Resolving operational issues, industry exceptions and customer complaints. Supporting day-to-day operational activities across the business. We're looking for someone with: Previous experience within UK B2B gas supply industry. Knowledge of gas registrations, industry data flows and customer lifecycle processes. Experience in customer service, billing or operations within the energy sector. Excellent communication skills and strong attention to detail. A proactive, organised approach with the ability to manage multiple priorities. What's on offer? Competitive salary Hybrid working 25 days holiday plus bank holidays Pension scheme Private medical insurance Ongoing training and career development If you're looking for a role where you can take ownership, develop your expertise and make a real impact within a growing energy business, please get in touch with your CV today!
