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endoscopy manager
Staff Nurse - Endoscopy Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Career Choices Dewis Gyrfa Ltd Wigan, Lancashire
Staff Nurse - Endoscopy Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Employer: Wrightington, Wigan & Leigh NHS Foundation Trust Location: Wigan, WN1 2NN Pay: Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job An exciting opportunity has arisen for a Band 5 Registered nurse to join the Endoscopy Unit at Royal Albert Edward Infirmary and become part of an evolving and innovative team. If you have Endoscopy experience we want to hear from you. We can offer you a training programme where you will be supported by our Clinical educator and other senior staff. Candidates are required to hold NMC registration to be eligible to apply for this role. Please note this vacancy may close earlier than the specified closing date if a high volume of suitable applications are received. Under the supervision of the Ward Manager the nurse is responsible for the provision, organisation and direction of nursing care of the patients in their care. To communicate effectively with all members of the multi disciplinary team to ensure safe and high quality care is provided to all patients. Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'. WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Key results from the job holder To provide the highest standards of care to our patients. Performs well within a multidisciplinary team Upholds NMC Code of Conduct Adheres to Trust policies and procedures Planning and Organisational Duties Accountable for nursing practice and takes every opportunity to sustain and improve his/her knowledge and professional competence Participates in the assessing, planning, implementing and evaluating programmes of care relevant to patients within sphere of responsibility and under supervision. To be sensitive to the needs of the patients in relation to courtesy, privacy and dignity To be familiar with and adhere to Trust and Divisional objectives, policies, guidelines and current legislation. Communications and Key Working Relationships To communicate effectively with all members of the multidisciplinary team to ensure safe and high quality care is provided to all patients Maintain effective working relationships with ward colleagues particularly those highlighted within the organisational chart above. Responsibility for Finance To be aware of resources and give high quality cost effective care. Responsibility for Human Resources In conjunction with the ward manager, participate in induction programmes, introducing new staff to the ward and their duties. Responsibility for Health & Safety Compliance with the Health & Safety at Work Act 1974 The post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Responsibility for Teaching Take personal responsibility for developing and maintaining own knowledge, clinical skills and professional awareness in conjunction with NMC guidance Attend mandatory training as directed by Trust In conjunction with the ward manager, help create and maintain a suitable learning environment for staff and students and act as a mentor in the supervision and teaching of less experienced staff. To develop own teaching skills and participate in education programmes supervising unqualified nurses and students as directed. This advert closes on Thursday 16 Apr 2026
May 01, 2026
Full time
Staff Nurse - Endoscopy Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Employer: Wrightington, Wigan & Leigh NHS Foundation Trust Location: Wigan, WN1 2NN Pay: Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job An exciting opportunity has arisen for a Band 5 Registered nurse to join the Endoscopy Unit at Royal Albert Edward Infirmary and become part of an evolving and innovative team. If you have Endoscopy experience we want to hear from you. We can offer you a training programme where you will be supported by our Clinical educator and other senior staff. Candidates are required to hold NMC registration to be eligible to apply for this role. Please note this vacancy may close earlier than the specified closing date if a high volume of suitable applications are received. Under the supervision of the Ward Manager the nurse is responsible for the provision, organisation and direction of nursing care of the patients in their care. To communicate effectively with all members of the multi disciplinary team to ensure safe and high quality care is provided to all patients. Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'. WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Key results from the job holder To provide the highest standards of care to our patients. Performs well within a multidisciplinary team Upholds NMC Code of Conduct Adheres to Trust policies and procedures Planning and Organisational Duties Accountable for nursing practice and takes every opportunity to sustain and improve his/her knowledge and professional competence Participates in the assessing, planning, implementing and evaluating programmes of care relevant to patients within sphere of responsibility and under supervision. To be sensitive to the needs of the patients in relation to courtesy, privacy and dignity To be familiar with and adhere to Trust and Divisional objectives, policies, guidelines and current legislation. Communications and Key Working Relationships To communicate effectively with all members of the multidisciplinary team to ensure safe and high quality care is provided to all patients Maintain effective working relationships with ward colleagues particularly those highlighted within the organisational chart above. Responsibility for Finance To be aware of resources and give high quality cost effective care. Responsibility for Human Resources In conjunction with the ward manager, participate in induction programmes, introducing new staff to the ward and their duties. Responsibility for Health & Safety Compliance with the Health & Safety at Work Act 1974 The post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Responsibility for Teaching Take personal responsibility for developing and maintaining own knowledge, clinical skills and professional awareness in conjunction with NMC guidance Attend mandatory training as directed by Trust In conjunction with the ward manager, help create and maintain a suitable learning environment for staff and students and act as a mentor in the supervision and teaching of less experienced staff. To develop own teaching skills and participate in education programmes supervising unqualified nurses and students as directed. This advert closes on Thursday 16 Apr 2026
Senior Nurse Endoscopist - Lower GI Mersey and West Lancashire Teaching Hospitals NHS Trust
Career Choices Dewis Gyrfa Ltd Ormskirk, Lancashire
Senior Nurse Endoscopist - Lower GI Mersey and West Lancashire Teaching Hospitals NHS Trust Employer: St Helens and Knowsley Teaching Hospitals NHS Trust Location: Pay: Contract Type: Contract Hours: Full time Disability Confident: Yes Closing Date: 01/05/2026 About this job An exciting opportunity has arisen for a Senior Nurse Endoscopist to join our team. You will work as an autonomous practitioner undertaking diagnostic & therapeutic investigations including triaging Lower GI referrals for patients requiring GI endoscopy procedures including diagnostic and therapeutic gastroscopy (Variceal banding, PEG insertion, APC, dilatation etc.) Flexible sigmoidoscopy and colonoscopy. Interview Date To Be Confirmed The JD & PS are currently under AfC review and are subject to change. Contribute to National Bowel Cancer Screening programme including screening colonoscopy once accredited. To be a Non-medical Prescriber. To ensure lists run efficiently and effectively. To act as an excellent role model and develop own clinical expertise keeping abreast of changing developments in endoscopy practice. To provide quality patient standards in accordance with those identified in the GRS and JAG. To ensure that families and carers are involved in the planning and provision of care where this is appropriate. To develop mechanisms to monitor user's perceptions of the service. Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme CLINICAL & PROFESSIONAL RESPONSIBILITIES Work as an autonomous practitioner undertaking diagnostic & therapeutic investigations for patients requiring GI endoscopy procedures including diagnostic and therapeutic gastroscopy (Variceal banding, PEG insertion, APC, dilatation etc.) Flexible sigmoidoscopy and colonoscopy. Contribute to National Bowel Cancer Screening programme including screening colonoscopy once accredited. To be a Non-medical Prescriber. To ensure lists run efficiently and effectively. To act as an excellent role model and develop own clinical expertise keeping abreast of changing developments in endoscopy practice. To provide quality patient standards in accordance with those identified in the GRS and JAG. To ensure that families and carers are involved in the planning and provision of care where this is appropriate. To develop mechanisms to monitor user's perceptions of the service. To participate in the formulation and development of clinical governance action plans. To actively participate in the Endoscopy JAG GRS Meetings. To support Consultant Led Gastroenterology clinic activity & work independently in clinic. To ensure that nurse led clinics are structured, organised and run effectively. To provide appropriate guidance regarding wellness, lifestyle, disease risks and potential changes in health status, including health awareness, screening and prevention. To recognise and refer to appropriate primary care services for clients with acute/chronic conditions. To demonstrate critical thinking and reasoning skills in diagnostic decision-making. To document all relevant information regarding the patient according to Trust standards. Where agreed, prescribe & dispense medication to the patient using agreed protocols. Where appropriate, to select, perform and interpret screening and diagnostic laboratory tests, as agreed in protocols. To evaluate results of intervention using accepted outcome criteria, revise the plan of care, where appropriate, and consult/refer when needed. To arrange 'follow-up' appointments when appropriate to monitor and evaluate client health/illness. If the service feels appropriate to develop additional skills e.g. venesection, paracentesis, PillCam interpretation, to support the wider gastroenterology service. Support the vetting and validation of the referral & PTL process and communicate decisions and outcomes to referrers. Supporting triaging/vetting sessions for both Upper GI and Lower GI patients Critically reflects on own performance through peer/team/network and clinical supervision. To work within the NMC code of professional conduct and all Trust Guidelines. To keep up to date with professional issues in nursing practice, research and the National Health Service, British Society for Gastroenterology and GRS and JAG. Continue with own personal development through the pursuit of relevant professional and academic study. ADMINISTRATIVE RESPONSIBILITIES To develop and market the role of Nurse Endoscopist to the public and other health care professionals. To actively participate in the decisions about expansion plans for the endoscopy service. To refer patients to other specialists/resources. To participate in legislative and policymaking activities which influence the advancement of nursing practice and endoscopy. Develop and review protocols for Oesophagogastroduodenoscopy (OGD), flexible sigmoidoscopy and colonoscopy. Develop and review protocols for Patient Group Directives for administration of Drugs for patients requiring Gastroenterology procedures. TEACHING & TRAINING RESPONSBILITIES To be fully involved in national training programme for Endoscopy including being an endoscopy trainer. To be actively involved in the orientation and training of new medical and non-medical Endoscopists. To ensure all practice is governed by the GRS and JAG requirements for training. To comply with the Quality Standards outlined in the GRS. To identify poor practice and take steps to rectify the situation. To advise on the training needs analysis which reflects the future needs of the service in collaboration with the Endoscopy Unit Manager and Clinician Director for Gastroenterology and Directorate Manager for Endoscopy. To work with the Clinical Educator and Endoscopy Manager, Specialist Nurses, to ensure appropriate educational opportunities for personal, professional and service development. To work collaboratively with the senior staff to ensure that all staff have an appraisal and a personal development plan To take an active lead in teaching informally and formally. To participate in ensuring all the Direct Observation of Practice forms are completed. To play an active role in health education and educating patients about their lifestyles. To participate in research activities in conjunction with the Gastroenterology and Endoscopy team. To work alongside the Clinical Educator and Endoscopy Nursing team in the development of recognised endoscopy courses and in-house teaching programmes. To promote a seamless service of care through liaison with all relevant Health Care professionals and set up appropriate systems and education across the Trust and with external partners LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES To contribute to the effective management of resources within the Endoscopy Unit in order to provide a high-quality patient focused service. To ensure effective mechanisms for maintaining communication between wards, directorate and wider organisation, i.e. Specialist Nurses Meeting, Gastroenterology Governance Group. To provide care for individuals, families and communities within integrating healthcare services and using accepted guidelines and protocols. Where necessary, to plan, implement and evaluate healthcare collaboratively with others using approaches that recognise each ones experience and to meet the need of the client. To fully integrate within the Endoscopy Unit, thus ensuring a holistic approach to care of patients. To Work Collaboratively with the Endoscopy Manager, Nurse Endoscopists, Clinical Director for gastroenterology to develop a patient led endoscopy service. To actively participate in unit activities and encourage others to do so. Provide expert knowledge and clinical leadership. Evaluate service delivery . click apply for full job details
Apr 30, 2026
Full time
Senior Nurse Endoscopist - Lower GI Mersey and West Lancashire Teaching Hospitals NHS Trust Employer: St Helens and Knowsley Teaching Hospitals NHS Trust Location: Pay: Contract Type: Contract Hours: Full time Disability Confident: Yes Closing Date: 01/05/2026 About this job An exciting opportunity has arisen for a Senior Nurse Endoscopist to join our team. You will work as an autonomous practitioner undertaking diagnostic & therapeutic investigations including triaging Lower GI referrals for patients requiring GI endoscopy procedures including diagnostic and therapeutic gastroscopy (Variceal banding, PEG insertion, APC, dilatation etc.) Flexible sigmoidoscopy and colonoscopy. Interview Date To Be Confirmed The JD & PS are currently under AfC review and are subject to change. Contribute to National Bowel Cancer Screening programme including screening colonoscopy once accredited. To be a Non-medical Prescriber. To ensure lists run efficiently and effectively. To act as an excellent role model and develop own clinical expertise keeping abreast of changing developments in endoscopy practice. To provide quality patient standards in accordance with those identified in the GRS and JAG. To ensure that families and carers are involved in the planning and provision of care where this is appropriate. To develop mechanisms to monitor user's perceptions of the service. Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme CLINICAL & PROFESSIONAL RESPONSIBILITIES Work as an autonomous practitioner undertaking diagnostic & therapeutic investigations for patients requiring GI endoscopy procedures including diagnostic and therapeutic gastroscopy (Variceal banding, PEG insertion, APC, dilatation etc.) Flexible sigmoidoscopy and colonoscopy. Contribute to National Bowel Cancer Screening programme including screening colonoscopy once accredited. To be a Non-medical Prescriber. To ensure lists run efficiently and effectively. To act as an excellent role model and develop own clinical expertise keeping abreast of changing developments in endoscopy practice. To provide quality patient standards in accordance with those identified in the GRS and JAG. To ensure that families and carers are involved in the planning and provision of care where this is appropriate. To develop mechanisms to monitor user's perceptions of the service. To participate in the formulation and development of clinical governance action plans. To actively participate in the Endoscopy JAG GRS Meetings. To support Consultant Led Gastroenterology clinic activity & work independently in clinic. To ensure that nurse led clinics are structured, organised and run effectively. To provide appropriate guidance regarding wellness, lifestyle, disease risks and potential changes in health status, including health awareness, screening and prevention. To recognise and refer to appropriate primary care services for clients with acute/chronic conditions. To demonstrate critical thinking and reasoning skills in diagnostic decision-making. To document all relevant information regarding the patient according to Trust standards. Where agreed, prescribe & dispense medication to the patient using agreed protocols. Where appropriate, to select, perform and interpret screening and diagnostic laboratory tests, as agreed in protocols. To evaluate results of intervention using accepted outcome criteria, revise the plan of care, where appropriate, and consult/refer when needed. To arrange 'follow-up' appointments when appropriate to monitor and evaluate client health/illness. If the service feels appropriate to develop additional skills e.g. venesection, paracentesis, PillCam interpretation, to support the wider gastroenterology service. Support the vetting and validation of the referral & PTL process and communicate decisions and outcomes to referrers. Supporting triaging/vetting sessions for both Upper GI and Lower GI patients Critically reflects on own performance through peer/team/network and clinical supervision. To work within the NMC code of professional conduct and all Trust Guidelines. To keep up to date with professional issues in nursing practice, research and the National Health Service, British Society for Gastroenterology and GRS and JAG. Continue with own personal development through the pursuit of relevant professional and academic study. ADMINISTRATIVE RESPONSIBILITIES To develop and market the role of Nurse Endoscopist to the public and other health care professionals. To actively participate in the decisions about expansion plans for the endoscopy service. To refer patients to other specialists/resources. To participate in legislative and policymaking activities which influence the advancement of nursing practice and endoscopy. Develop and review protocols for Oesophagogastroduodenoscopy (OGD), flexible sigmoidoscopy and colonoscopy. Develop and review protocols for Patient Group Directives for administration of Drugs for patients requiring Gastroenterology procedures. TEACHING & TRAINING RESPONSBILITIES To be fully involved in national training programme for Endoscopy including being an endoscopy trainer. To be actively involved in the orientation and training of new medical and non-medical Endoscopists. To ensure all practice is governed by the GRS and JAG requirements for training. To comply with the Quality Standards outlined in the GRS. To identify poor practice and take steps to rectify the situation. To advise on the training needs analysis which reflects the future needs of the service in collaboration with the Endoscopy Unit Manager and Clinician Director for Gastroenterology and Directorate Manager for Endoscopy. To work with the Clinical Educator and Endoscopy Manager, Specialist Nurses, to ensure appropriate educational opportunities for personal, professional and service development. To work collaboratively with the senior staff to ensure that all staff have an appraisal and a personal development plan To take an active lead in teaching informally and formally. To participate in ensuring all the Direct Observation of Practice forms are completed. To play an active role in health education and educating patients about their lifestyles. To participate in research activities in conjunction with the Gastroenterology and Endoscopy team. To work alongside the Clinical Educator and Endoscopy Nursing team in the development of recognised endoscopy courses and in-house teaching programmes. To promote a seamless service of care through liaison with all relevant Health Care professionals and set up appropriate systems and education across the Trust and with external partners LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES To contribute to the effective management of resources within the Endoscopy Unit in order to provide a high-quality patient focused service. To ensure effective mechanisms for maintaining communication between wards, directorate and wider organisation, i.e. Specialist Nurses Meeting, Gastroenterology Governance Group. To provide care for individuals, families and communities within integrating healthcare services and using accepted guidelines and protocols. Where necessary, to plan, implement and evaluate healthcare collaboratively with others using approaches that recognise each ones experience and to meet the need of the client. To fully integrate within the Endoscopy Unit, thus ensuring a holistic approach to care of patients. To Work Collaboratively with the Endoscopy Manager, Nurse Endoscopists, Clinical Director for gastroenterology to develop a patient led endoscopy service. To actively participate in unit activities and encourage others to do so. Provide expert knowledge and clinical leadership. Evaluate service delivery . click apply for full job details
IPU Admin Team Leader
NHS Manchester, Lancashire
The Integrated Procedures Unit (IPU) has an exciting opportunity for an organised, experienced and motivated administration coordinator to become the admin team leader on IPU/DOSA. The IPU delivers a comprehensive range of day case procedures to oncology patients. Our services include the procedures team, endoscopy, interventional radiology, local anaesthetic operating theatre, Day of Surgery Admissions unit (DOSA), recovery bays, dressings clinic and an outpatient clinic. This role is for 37.5 hours per week, Monday to Friday. IPU is closed on weekends and Bank Holidays, so this is a great opportunity to achieve an excellent work-life balance whilst joining a dynamic, fast-paced service. Responsibilities Provide efficient coordination of work activity and schedules within the IPU reception, procedure team and interventional radiology team to maximise departmental efficiencies. Act as a role model to the admin team, motivating the team to perform at the highest standard. Support with the recruitment and induction of new members of staff. Produce the weekly admin staff rota ensuring all admin services within IPU are covered. Ensure full compliance of the admin team with ESR training and appraisal processes. Provide the IPU Core Team and in-patient wards with relevant pre procedure information including Covid screening requirements, fasting, pre procedure bloods and anti coagulation guidance in accordance with clinician instruction and Trust policy. Deal with general enquiries from patients, relatives, other hospital staff and outside agencies, taking appropriate action where required. Arrange transport for patients as needed. Answer queries promptly and courteously, taking appropriate actions according to the mode of enquiry or the information required. Accurately input data onto information databases. Prepare patient admissions lists and theatre lists. Update hospital case notes tracking systems, ensuring the location of case notes is accurately always recorded. Provide administrative support for IPU/DOSA reception. Work as part of the multidisciplinary team on IPU, prompting effective communication. Maintain cleanliness in the work environment in line with Trust and local health and safety policies. Regularly review working practices and develop and implement new ways of working. Identify areas for self development and training within the Performance Planning and Development Review structure. Schedule all referrals appropriately and according to waiting time requirements and liaise with clinical staff regarding vetting of the booking. Using knowledge of booking procedures, allocate procedures to the appropriate staff/Consultants. Arrange patient admission to IPU. Communicate with patients regarding their procedure; provide advice and guidance to patients and their relatives regarding appointments, procedures, information leaflets and preparation for their examination/procedure. Provide in patient wards with the relevant pre procedure documentation. Ensure patients have been prepared properly before procedures (fasting, blood results acceptable and documentation completed) and liaise with inpatient wards. Communicate with multiple team members and departments to ensure an efficient patient pathway. Escalate queries to appropriate lead. Plan and prioritise own workload. Schedule waiting list and admissions onto Careflow. Utilise Cris system to manage patient procedural appointments and attendance. Undertake line management responsibilities for Band 2 and Band 3 admin staff members under the supervision and guidance of the Unit Manager. Produce weekly admin rota to ensure all services within IPU have appropriate admin support. Participate in staff meetings as required and put forward proposals that may enhance quality of care and service provision. Assist with the induction of new staff and act as a mentor, supporting and teaching other members of trained and untrained staff as required. Support audits as directed by the Service Manager or Clinical leads. Welcome patients and visitors to the Unit, providing reassurance, support and comprehensive advice as required. Manage general enquiries from patients, relatives, outside agencies and other staff members. Liaise with other departments and hospitals as required. Maintain patient confidentiality at all times. Record patient attendance on Careflow, Cris or Theatreman systems in an accurate and timely manner. Update the hospital case note tracking system, ensuring the accuracy of data entry. Maintain oversight of the Surgical Dressings Clinic and Out Patients Clinic, ensuring efficiency of the patient experience. Maintain a high standard of personal work while acting as a member of a team. Familiar with and observe the local rules of the department, Safety at Work and COSHH regulations. Familiar and adhere to Standard Operating Procedures (SOP) and departmental protocols. Demonstrate a pleasant and approachable manner and help create and promote a good working relationship. Show professional and courteous manner when answering the telephone and other enquiries. Maintain confidentiality with regard to patient information both at work and outside working hours. Adhere to all policies including sickness and absence, confidentiality, uniform and responsibilities under the Health and Safety at work act and be familiar with all risk assessments. Demonstrate respect for members of the team and endorse the department's philosophy of giving mutual support. Adhere to Trust uniform policy. Be responsible for own personal development and for maintaining a personal development plan. Complete the IPU induction programme. Annually attend all mandatory study days as per Trust and unit guidance and ensure compliance with all essential training. Maintain Continuous Professional Development in line with Trust Policy. Further develop knowledge and skills relevant to the clinical area by undertaking appropriate training and courses of study. Qualifications GCSE English Language and Mathematics or equivalent qualification. Qualification at NVQ4 or Certificate of the Institute of Health Record and Information Management (HRIM, ECDL or equivalent knowledge and experience). Qualification in computing technology. Experience Experience of working with people in a healthcare setting. Experience in IT administration including data management. Experience in people management. Customer care experience/training. Skills Good understanding and demonstrated use of Microsoft Word and Excel, Office and PowerPoint. Ability to manage a team. Ability to prioritise workload. Ability to deliver team teach training. Good understanding and demonstrated use of the full Microsoft Office. Knowledge Knowledge of patient administration systems and outpatient clinic systems, case note procedures and ward admission procedures. Knowledge of Human Resources policies and procedures. Knowledge of medical terminology. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £28,392 to £31,157 a year per annum pro rata
Apr 30, 2026
Full time
The Integrated Procedures Unit (IPU) has an exciting opportunity for an organised, experienced and motivated administration coordinator to become the admin team leader on IPU/DOSA. The IPU delivers a comprehensive range of day case procedures to oncology patients. Our services include the procedures team, endoscopy, interventional radiology, local anaesthetic operating theatre, Day of Surgery Admissions unit (DOSA), recovery bays, dressings clinic and an outpatient clinic. This role is for 37.5 hours per week, Monday to Friday. IPU is closed on weekends and Bank Holidays, so this is a great opportunity to achieve an excellent work-life balance whilst joining a dynamic, fast-paced service. Responsibilities Provide efficient coordination of work activity and schedules within the IPU reception, procedure team and interventional radiology team to maximise departmental efficiencies. Act as a role model to the admin team, motivating the team to perform at the highest standard. Support with the recruitment and induction of new members of staff. Produce the weekly admin staff rota ensuring all admin services within IPU are covered. Ensure full compliance of the admin team with ESR training and appraisal processes. Provide the IPU Core Team and in-patient wards with relevant pre procedure information including Covid screening requirements, fasting, pre procedure bloods and anti coagulation guidance in accordance with clinician instruction and Trust policy. Deal with general enquiries from patients, relatives, other hospital staff and outside agencies, taking appropriate action where required. Arrange transport for patients as needed. Answer queries promptly and courteously, taking appropriate actions according to the mode of enquiry or the information required. Accurately input data onto information databases. Prepare patient admissions lists and theatre lists. Update hospital case notes tracking systems, ensuring the location of case notes is accurately always recorded. Provide administrative support for IPU/DOSA reception. Work as part of the multidisciplinary team on IPU, prompting effective communication. Maintain cleanliness in the work environment in line with Trust and local health and safety policies. Regularly review working practices and develop and implement new ways of working. Identify areas for self development and training within the Performance Planning and Development Review structure. Schedule all referrals appropriately and according to waiting time requirements and liaise with clinical staff regarding vetting of the booking. Using knowledge of booking procedures, allocate procedures to the appropriate staff/Consultants. Arrange patient admission to IPU. Communicate with patients regarding their procedure; provide advice and guidance to patients and their relatives regarding appointments, procedures, information leaflets and preparation for their examination/procedure. Provide in patient wards with the relevant pre procedure documentation. Ensure patients have been prepared properly before procedures (fasting, blood results acceptable and documentation completed) and liaise with inpatient wards. Communicate with multiple team members and departments to ensure an efficient patient pathway. Escalate queries to appropriate lead. Plan and prioritise own workload. Schedule waiting list and admissions onto Careflow. Utilise Cris system to manage patient procedural appointments and attendance. Undertake line management responsibilities for Band 2 and Band 3 admin staff members under the supervision and guidance of the Unit Manager. Produce weekly admin rota to ensure all services within IPU have appropriate admin support. Participate in staff meetings as required and put forward proposals that may enhance quality of care and service provision. Assist with the induction of new staff and act as a mentor, supporting and teaching other members of trained and untrained staff as required. Support audits as directed by the Service Manager or Clinical leads. Welcome patients and visitors to the Unit, providing reassurance, support and comprehensive advice as required. Manage general enquiries from patients, relatives, outside agencies and other staff members. Liaise with other departments and hospitals as required. Maintain patient confidentiality at all times. Record patient attendance on Careflow, Cris or Theatreman systems in an accurate and timely manner. Update the hospital case note tracking system, ensuring the accuracy of data entry. Maintain oversight of the Surgical Dressings Clinic and Out Patients Clinic, ensuring efficiency of the patient experience. Maintain a high standard of personal work while acting as a member of a team. Familiar with and observe the local rules of the department, Safety at Work and COSHH regulations. Familiar and adhere to Standard Operating Procedures (SOP) and departmental protocols. Demonstrate a pleasant and approachable manner and help create and promote a good working relationship. Show professional and courteous manner when answering the telephone and other enquiries. Maintain confidentiality with regard to patient information both at work and outside working hours. Adhere to all policies including sickness and absence, confidentiality, uniform and responsibilities under the Health and Safety at work act and be familiar with all risk assessments. Demonstrate respect for members of the team and endorse the department's philosophy of giving mutual support. Adhere to Trust uniform policy. Be responsible for own personal development and for maintaining a personal development plan. Complete the IPU induction programme. Annually attend all mandatory study days as per Trust and unit guidance and ensure compliance with all essential training. Maintain Continuous Professional Development in line with Trust Policy. Further develop knowledge and skills relevant to the clinical area by undertaking appropriate training and courses of study. Qualifications GCSE English Language and Mathematics or equivalent qualification. Qualification at NVQ4 or Certificate of the Institute of Health Record and Information Management (HRIM, ECDL or equivalent knowledge and experience). Qualification in computing technology. Experience Experience of working with people in a healthcare setting. Experience in IT administration including data management. Experience in people management. Customer care experience/training. Skills Good understanding and demonstrated use of Microsoft Word and Excel, Office and PowerPoint. Ability to manage a team. Ability to prioritise workload. Ability to deliver team teach training. Good understanding and demonstrated use of the full Microsoft Office. Knowledge Knowledge of patient administration systems and outpatient clinic systems, case note procedures and ward admission procedures. Knowledge of Human Resources policies and procedures. Knowledge of medical terminology. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £28,392 to £31,157 a year per annum pro rata

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