My client is a well-established & highly reputable accounts practice in need of an experienced Client Manager / Practice Accountant. This role pays up to £50,000 and is based in Richmond (South West London / Surrey). It is a full-time, 5-day-a-week office-based position, with no work-from-home options. To be considered for this position, you will have previous experience with an accounts practice and be either fully or part ACCA or ACA qualified. As an experienced Practice Accountant / Client Manager, you will be leading audit teams, managing client relationships, and running your own portfolio of smaller engagements The ideal candidate will have experience in the following key areas: Auditing (Lead / Senior) Tax reporting Experience in preparing statutory financial statements under FRS 102 / FRS 105 Sound working knowledge of ISAs (UK) and UK GAAP. Competent user of audit software - CCH, CaseWare, Inflo or similar Supervising, coaching, and reviewing the work of junior staff My client is looking for an outgoing and confident Client Accountant / Practice Accountant to work at a senior level and help grow the business. With free onsite parking, my client is based in the Richmond area of South West London / Surrey. In return for hard work and dedication, my client is paying a salary of between £35,000 - £50,000, depending on experience & qualifications.
Apr 23, 2026
Full time
My client is a well-established & highly reputable accounts practice in need of an experienced Client Manager / Practice Accountant. This role pays up to £50,000 and is based in Richmond (South West London / Surrey). It is a full-time, 5-day-a-week office-based position, with no work-from-home options. To be considered for this position, you will have previous experience with an accounts practice and be either fully or part ACCA or ACA qualified. As an experienced Practice Accountant / Client Manager, you will be leading audit teams, managing client relationships, and running your own portfolio of smaller engagements The ideal candidate will have experience in the following key areas: Auditing (Lead / Senior) Tax reporting Experience in preparing statutory financial statements under FRS 102 / FRS 105 Sound working knowledge of ISAs (UK) and UK GAAP. Competent user of audit software - CCH, CaseWare, Inflo or similar Supervising, coaching, and reviewing the work of junior staff My client is looking for an outgoing and confident Client Accountant / Practice Accountant to work at a senior level and help grow the business. With free onsite parking, my client is based in the Richmond area of South West London / Surrey. In return for hard work and dedication, my client is paying a salary of between £35,000 - £50,000, depending on experience & qualifications.
Finance & Operations Manager An exciting opportunity has arisen for a Finance & Operations Manager to play a pivotal role at the heart of the Investor Forum, a leading professional not-for-profit organisation with a small, collaborative team of 9 full-time and part-time employees. This hands-on position offers the chance to lead financial management, budgeting, governance and business operations, working closely with senior leadership to drive organisational success. If you've also worked in the following roles, we'd also like to hear from you: Senior Finance Manager, Financial Controller, Finance Manager & HR Lead, Business Operations Manager SALARY: £50,000 - £60,000 Base Salary + 15% allowance to purchase flexible benefits such as pensions, health and life insurance or to take as cash + Discretionary Bonus + 30 Days Annual Leave plus 8 Days Bank Holiday LOCATION: Hybrid /Central London (NW1) (3 Days per Week from the Office; Tues to Thurs, 2 Days Working from Home; Monday and Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday APPLICATION PROCESS: Please send your CV detailing your relevant experience along with a Covering Letter explaining your interest in the role. JOB OVERVIEW We have a fantastic new job opportunity for a Finance & Operations Manager to join the Investor Forum, a respected professional not-for-profit organisation operating at the forefront of investor stewardship and financial services. As a Finance & Operations Manager you will take ownership of financial management, including budgeting, forecasting, financial reporting and audit, alongside overseeing governance, compliance and operational delivery across the organisation. The Finance & Operations Manager will work closely with the Chief Executive Officer and senior stakeholders, supporting strategic decision-making through financial modelling, risk management and effective business operations. This role would suit a proactive Finance & Operations Manager with strong organisational skills, excellent attention to detail and experience using finance systems such as Xero within a professional environment. ABOUT US Established in 2014, the Investor Forum is a not for profit, membership organisation at the forefront of investor stewardship practice in the UK, with a team of 9 full-time and part-time employees. We work with 50+ investment firms across projects, events and engagements, and collaborate with a broad range of stakeholders in the financial services industry. DUTIES Your duties as the Finance & Operations Manager include: Financial Reporting and Analysis: Prepare budgets, cashflow forecasts and financial models Accounts And Audit Management: Oversee year-end accounts and coordinate the audit process Accounts Payable and Receivable: Manage purchase and sales invoices and reconciliations Finance Systems Management: Maintain Xero, including VAT, bank and credit card reconciliations Supplier and Vendor Management: Manage third-party providers including IT, HR and professional services Reporting and oversight: Prepare reports, agendas and minutes for board operating committee meetings Operational Management: Ensure smooth day-to-day running of office and business operations Risk and Compliance: Maintain risk register, internal controls and business continuity processes HR Administration: Oversee payroll, policies, recruitment and employee lifecycle activities Insurance and Policy Management: Maintain organisational insurance and policy frameworks CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a finance manager, financial controller or similar finance and operations role Strong financial management skills including budgeting, forecasting, cashflow and financial reporting Experience with accounting software such as Xero and strong Microsoft Excel skills Excellent organisational and planning skills with the ability to manage multiple priorities Strong communication skills with high attention to detail Proven ability to work independently and within a small team environment Experience supporting audits, compliance and governance processes Strong stakeholder and supplier management skills DESIRABLE Bookkeeping or accounting qualification Experience within a not-for-profit, membership or SME environment Interest in financial services, capital markets or investor relations NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV and Covering Letter to our Recruitment Team who will review your details. JOB REF: AWDO-P14621 This job is being advertised by AWD online on behalf of The Investor Forum AWD-IN-SPJ
Apr 23, 2026
Full time
Finance & Operations Manager An exciting opportunity has arisen for a Finance & Operations Manager to play a pivotal role at the heart of the Investor Forum, a leading professional not-for-profit organisation with a small, collaborative team of 9 full-time and part-time employees. This hands-on position offers the chance to lead financial management, budgeting, governance and business operations, working closely with senior leadership to drive organisational success. If you've also worked in the following roles, we'd also like to hear from you: Senior Finance Manager, Financial Controller, Finance Manager & HR Lead, Business Operations Manager SALARY: £50,000 - £60,000 Base Salary + 15% allowance to purchase flexible benefits such as pensions, health and life insurance or to take as cash + Discretionary Bonus + 30 Days Annual Leave plus 8 Days Bank Holiday LOCATION: Hybrid /Central London (NW1) (3 Days per Week from the Office; Tues to Thurs, 2 Days Working from Home; Monday and Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday APPLICATION PROCESS: Please send your CV detailing your relevant experience along with a Covering Letter explaining your interest in the role. JOB OVERVIEW We have a fantastic new job opportunity for a Finance & Operations Manager to join the Investor Forum, a respected professional not-for-profit organisation operating at the forefront of investor stewardship and financial services. As a Finance & Operations Manager you will take ownership of financial management, including budgeting, forecasting, financial reporting and audit, alongside overseeing governance, compliance and operational delivery across the organisation. The Finance & Operations Manager will work closely with the Chief Executive Officer and senior stakeholders, supporting strategic decision-making through financial modelling, risk management and effective business operations. This role would suit a proactive Finance & Operations Manager with strong organisational skills, excellent attention to detail and experience using finance systems such as Xero within a professional environment. ABOUT US Established in 2014, the Investor Forum is a not for profit, membership organisation at the forefront of investor stewardship practice in the UK, with a team of 9 full-time and part-time employees. We work with 50+ investment firms across projects, events and engagements, and collaborate with a broad range of stakeholders in the financial services industry. DUTIES Your duties as the Finance & Operations Manager include: Financial Reporting and Analysis: Prepare budgets, cashflow forecasts and financial models Accounts And Audit Management: Oversee year-end accounts and coordinate the audit process Accounts Payable and Receivable: Manage purchase and sales invoices and reconciliations Finance Systems Management: Maintain Xero, including VAT, bank and credit card reconciliations Supplier and Vendor Management: Manage third-party providers including IT, HR and professional services Reporting and oversight: Prepare reports, agendas and minutes for board operating committee meetings Operational Management: Ensure smooth day-to-day running of office and business operations Risk and Compliance: Maintain risk register, internal controls and business continuity processes HR Administration: Oversee payroll, policies, recruitment and employee lifecycle activities Insurance and Policy Management: Maintain organisational insurance and policy frameworks CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a finance manager, financial controller or similar finance and operations role Strong financial management skills including budgeting, forecasting, cashflow and financial reporting Experience with accounting software such as Xero and strong Microsoft Excel skills Excellent organisational and planning skills with the ability to manage multiple priorities Strong communication skills with high attention to detail Proven ability to work independently and within a small team environment Experience supporting audits, compliance and governance processes Strong stakeholder and supplier management skills DESIRABLE Bookkeeping or accounting qualification Experience within a not-for-profit, membership or SME environment Interest in financial services, capital markets or investor relations NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV and Covering Letter to our Recruitment Team who will review your details. JOB REF: AWDO-P14621 This job is being advertised by AWD online on behalf of The Investor Forum AWD-IN-SPJ
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 23, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Finance Manager (Interim - 12 Month FTC) Location: Leeds (Hybrid - 3 days WFH) Salary: Up to £60,000 Start: Immediate The Role Elevation Recruitment Group are working with a leading organisation in Leeds to recruit an experienced Finance Manager on a 12-month interim contract. You will take ownership of monthly management accounts, financial reporting, and variance analysis, ensuring accurate and timely delivery of financial information. The role also includes oversight of audit support, VAT returns, payroll review, and ongoing improvements to month-end processes. This is a key role within the finance team, working closely with senior stakeholders to support strong financial control and commercial decision-making. Key Responsibilities Preparation of monthly management accounts and consolidated reporting Variance analysis and commentary against budget and forecast Balance sheet reconciliations and financial controls Support with statutory accounts and audit requirements VAT returns and regulatory reporting Cashflow monitoring and reporting Payroll review and oversight Budgeting and KPI reporting Oversight of purchase ledger and payment approvals Process improvement across month-end reporting Line management of finance team members About You Proven experience in a Finance Manager or similar role Strong month-end and management accounts experience Confident handling audits, VAT, and financial reporting Experience managing or supporting a small finance team Strong Excel and systems skills Part-qualified or qualified accountant (ACA / ACCA / CIMA) desirable If you're an experienced Finance Manager looking for your next interim opportunity, we'd love to hear from you.
Apr 23, 2026
Contractor
Finance Manager (Interim - 12 Month FTC) Location: Leeds (Hybrid - 3 days WFH) Salary: Up to £60,000 Start: Immediate The Role Elevation Recruitment Group are working with a leading organisation in Leeds to recruit an experienced Finance Manager on a 12-month interim contract. You will take ownership of monthly management accounts, financial reporting, and variance analysis, ensuring accurate and timely delivery of financial information. The role also includes oversight of audit support, VAT returns, payroll review, and ongoing improvements to month-end processes. This is a key role within the finance team, working closely with senior stakeholders to support strong financial control and commercial decision-making. Key Responsibilities Preparation of monthly management accounts and consolidated reporting Variance analysis and commentary against budget and forecast Balance sheet reconciliations and financial controls Support with statutory accounts and audit requirements VAT returns and regulatory reporting Cashflow monitoring and reporting Payroll review and oversight Budgeting and KPI reporting Oversight of purchase ledger and payment approvals Process improvement across month-end reporting Line management of finance team members About You Proven experience in a Finance Manager or similar role Strong month-end and management accounts experience Confident handling audits, VAT, and financial reporting Experience managing or supporting a small finance team Strong Excel and systems skills Part-qualified or qualified accountant (ACA / ACCA / CIMA) desirable If you're an experienced Finance Manager looking for your next interim opportunity, we'd love to hear from you.
A market-leading UK Group is looking for an experienced and proactive Health & Safety Manager to join their head office team. This is an exciting opportunity to lead the development and implementation of the company's Health & Safety strategy while working closely with senior leadership and operational teams across the UK. The business you'll be joining has a proven track record of success and continuous improvement. Having been established for well over 200 years, they are a dominant force within the electrical wholesale industry with an excellent brand and reputation for customer service, quality and reliability. With 400+ UK branches serving their local areas, they are a thriving organisation offering long term, rewarding careers. Role Responsibilities Developing and implementing Health & Safety policies and procedures in line with legislation Providing expert guidance and support to senior leadership and operational teams Delivering training and ensuring effective use of risk assessments across all sites Working with the Learning Management System to ensure Health & Safety training is accurate, up to date and effectively managed Overseeing the rollout and management of the company's new digital Health & Safety system (Evotix) Monitoring performance through key risk indicators and driving continuous improvement Conducting site audits, inspections and incident investigations Supporting Operator License compliance and external audits Managing external advisors and leading a growing Health & Safety team, including mentoring staff currently completing their NEBOSH qualifications and expanding the team over time (to 4 5 people) Rewards A starting salary of £45,000 - £50,000 Company car Your share of the company's profits in the form of an uncapped bonus Private medical insurance Pension scheme 25 days paid holiday per year Ongoing development and career progression opportunities Requirements To be successful in this role, you should be: Ideally NEBOSH Diploma (Level 6) qualified, or working towards it from Level 3 Experienced in a Health & Safety role, ideally within a multi site environment From a manufacturing, warehouse, logistics or large retail background Knowledgeable in UK Health & Safety legislation and risk assessment processes A strong communicator with excellent leadership and stakeholder engagement skills A full UK driving licence holder with a willingness to travel nationwide (including overnight stays) Think you've got what it takes? Don't miss out - apply today to find out more!
Apr 23, 2026
Full time
A market-leading UK Group is looking for an experienced and proactive Health & Safety Manager to join their head office team. This is an exciting opportunity to lead the development and implementation of the company's Health & Safety strategy while working closely with senior leadership and operational teams across the UK. The business you'll be joining has a proven track record of success and continuous improvement. Having been established for well over 200 years, they are a dominant force within the electrical wholesale industry with an excellent brand and reputation for customer service, quality and reliability. With 400+ UK branches serving their local areas, they are a thriving organisation offering long term, rewarding careers. Role Responsibilities Developing and implementing Health & Safety policies and procedures in line with legislation Providing expert guidance and support to senior leadership and operational teams Delivering training and ensuring effective use of risk assessments across all sites Working with the Learning Management System to ensure Health & Safety training is accurate, up to date and effectively managed Overseeing the rollout and management of the company's new digital Health & Safety system (Evotix) Monitoring performance through key risk indicators and driving continuous improvement Conducting site audits, inspections and incident investigations Supporting Operator License compliance and external audits Managing external advisors and leading a growing Health & Safety team, including mentoring staff currently completing their NEBOSH qualifications and expanding the team over time (to 4 5 people) Rewards A starting salary of £45,000 - £50,000 Company car Your share of the company's profits in the form of an uncapped bonus Private medical insurance Pension scheme 25 days paid holiday per year Ongoing development and career progression opportunities Requirements To be successful in this role, you should be: Ideally NEBOSH Diploma (Level 6) qualified, or working towards it from Level 3 Experienced in a Health & Safety role, ideally within a multi site environment From a manufacturing, warehouse, logistics or large retail background Knowledgeable in UK Health & Safety legislation and risk assessment processes A strong communicator with excellent leadership and stakeholder engagement skills A full UK driving licence holder with a willingness to travel nationwide (including overnight stays) Think you've got what it takes? Don't miss out - apply today to find out more!
Finance Manager - Kent (on-site) - £75,000 + Car Allowance + Bonus We are seeking a Finance Manager to join a successful and growing housebuilder based in Kent. This is a senior opportunity for an ambitious and commercially aware finance professional to take ownership of a key function within the business and provide strong financial leadership across operations. The role calls for more than technical finance expertise. We are looking for an inspiring leader and manager who can build credibility across the business, lead from the front, and develop a high-performing finance team. You will play a central role in supporting strategic decision-making, improving performance, and ensuring the finance function operates with excellence, control, and commercial focus. Working closely with senior stakeholders, you will provide meaningful insight, drive robust reporting, and help shape the financial direction of the business. Key responsibilities: Lead and manage the day-to-day finance function, ensuring strong financial control and high-quality output Prepare and deliver accurate monthly management accounts, budgets, forecasts, and board reporting Provide insightful financial analysis to support commercial and operational decision-making Partner closely with senior leaders across land, development, sales, and build teams Oversee cash flow, financial planning, and working capital management Ensure balance sheet integrity, statutory compliance, and effective governance across the function Manage year-end reporting and external audit processes Identify and implement improvements to finance systems, controls, and reporting processes Mentor, motivate, and develop the finance team, creating a positive and high-performing culture About you: Fully qualified accountant (ACA, ACCA, or CIMA) Proven experience in a senior finance role, ideally within housebuilding A strong leader with the ability to inspire, manage, and develop others Self-motivated, proactive, and capable of operating with autonomy and accountability Commercially minded with the confidence to influence and challenge senior stakeholders Strong technical and analytical capability, combined with a practical, hands-on approach Excellent communication skills and the ability to work effectively in a fast-paced business Broadstone Resourcing Ltd acts as an Employment Agency and an Employment Business and all appointments will be made on merit alone.
Apr 23, 2026
Full time
Finance Manager - Kent (on-site) - £75,000 + Car Allowance + Bonus We are seeking a Finance Manager to join a successful and growing housebuilder based in Kent. This is a senior opportunity for an ambitious and commercially aware finance professional to take ownership of a key function within the business and provide strong financial leadership across operations. The role calls for more than technical finance expertise. We are looking for an inspiring leader and manager who can build credibility across the business, lead from the front, and develop a high-performing finance team. You will play a central role in supporting strategic decision-making, improving performance, and ensuring the finance function operates with excellence, control, and commercial focus. Working closely with senior stakeholders, you will provide meaningful insight, drive robust reporting, and help shape the financial direction of the business. Key responsibilities: Lead and manage the day-to-day finance function, ensuring strong financial control and high-quality output Prepare and deliver accurate monthly management accounts, budgets, forecasts, and board reporting Provide insightful financial analysis to support commercial and operational decision-making Partner closely with senior leaders across land, development, sales, and build teams Oversee cash flow, financial planning, and working capital management Ensure balance sheet integrity, statutory compliance, and effective governance across the function Manage year-end reporting and external audit processes Identify and implement improvements to finance systems, controls, and reporting processes Mentor, motivate, and develop the finance team, creating a positive and high-performing culture About you: Fully qualified accountant (ACA, ACCA, or CIMA) Proven experience in a senior finance role, ideally within housebuilding A strong leader with the ability to inspire, manage, and develop others Self-motivated, proactive, and capable of operating with autonomy and accountability Commercially minded with the confidence to influence and challenge senior stakeholders Strong technical and analytical capability, combined with a practical, hands-on approach Excellent communication skills and the ability to work effectively in a fast-paced business Broadstone Resourcing Ltd acts as an Employment Agency and an Employment Business and all appointments will be made on merit alone.
Job Role - Regional Facilities Manager Location - East Midlands Salary - £51000 + Bonus Job Role - Permanent About the Role Our client is seeking an experienced and proactive Regional Facilities Manager to oversee the delivery of high-quality facilities management services across a portfolio of sites within the region. This role is responsible for ensuring operational excellence, compliance, cost efficiency and a safe, well-maintained environment for all stakeholders. Key Responsibilities Manage day-to-day facilities operations across multiple sites, ensuring consistent service delivery Lead and support on-site facilities teams and external contractors Develop and implement maintenance strategies, including planned preventative maintenance (PPM) schedules Ensure compliance with health & safety regulations, statutory requirements, and company policies Monitor budgets, control costs, and identify opportunities for efficiency improvements Oversee vendor performance, procurement processes, and contract management Act as the main point of contact for clients and senior stakeholders within the region Conduct regular site inspections and audits, ensuring high standards are maintained Support project delivery, including refurbishments, relocations, and fit-outs Key Requirements Proven experience in facilities management, ideally in a multi-site or regional role working with Commercial retail or logistic buildings Strong knowledge of health & safety legislation and compliance standards Excellent leadership and people management skills Financial acumen with experience managing budgets and contracts Strong communication and stakeholder management abilities Ability to work independently and manage a varied workload Relevant qualifications (e.g., IWFM, NEBOSH) are desirable
Apr 23, 2026
Full time
Job Role - Regional Facilities Manager Location - East Midlands Salary - £51000 + Bonus Job Role - Permanent About the Role Our client is seeking an experienced and proactive Regional Facilities Manager to oversee the delivery of high-quality facilities management services across a portfolio of sites within the region. This role is responsible for ensuring operational excellence, compliance, cost efficiency and a safe, well-maintained environment for all stakeholders. Key Responsibilities Manage day-to-day facilities operations across multiple sites, ensuring consistent service delivery Lead and support on-site facilities teams and external contractors Develop and implement maintenance strategies, including planned preventative maintenance (PPM) schedules Ensure compliance with health & safety regulations, statutory requirements, and company policies Monitor budgets, control costs, and identify opportunities for efficiency improvements Oversee vendor performance, procurement processes, and contract management Act as the main point of contact for clients and senior stakeholders within the region Conduct regular site inspections and audits, ensuring high standards are maintained Support project delivery, including refurbishments, relocations, and fit-outs Key Requirements Proven experience in facilities management, ideally in a multi-site or regional role working with Commercial retail or logistic buildings Strong knowledge of health & safety legislation and compliance standards Excellent leadership and people management skills Financial acumen with experience managing budgets and contracts Strong communication and stakeholder management abilities Ability to work independently and manage a varied workload Relevant qualifications (e.g., IWFM, NEBOSH) are desirable
I am pleased to be exclusively recruiting a Finance Manager on behalf of a long-standing client who I have partnered with since their inception. Over the years, this food manufacturing business has continued to grow, and this appointment represents a key milestone in their continued development. Reporting directly to the Managing Director, the Finance Manager will take full ownership of the finance function. It is a pivotal role within the business, acting as a trusted strategic partner to the leadership team - providing clear financial insight, robust controls, and commercial guidance to support ongoing growth. This opportunity would suit a proactive, forward-thinking finance professional who thrives in a fast-paced manufacturing environment and is driven by continuous improvement. Key Responsibilities Financial Management & Reporting Lead and manage the day-to-day Finance function. Oversee month-end close processes, including balance sheet reconciliations. Prepare accurate and timely monthly management accounts in line with Group deadlines. Develop and enhance monthly reporting packs to deliver meaningful business insight. Produce weekly and monthly KPI reporting. Prepare annual budgets and deliver detailed variance analysis. Lead forecasting processes and manage detailed cash flow reporting. Manage year-end audit and statutory accounts processes. Ensure accurate and timely VAT submissions to HMRC. Commercial & Operational Support Partner with department heads to drive performance and operational efficiency. Review product costing and undertake detailed margin analysis. Approve pricing structures to ensure profitability targets are achieved. Identify and deliver cost-saving initiatives. Drive systems and process improvements across finance and operations. Oversee stock takes and monitor slow-moving or excess inventory. Stakeholder Management Act as the key contact for auditors, banking partners, and HMRC. Support strategic projects and provide ad hoc financial analysis to the Managing Director Experience & Qualifications Fully qualified accountant or equivalent (CIMA, ACCA, or ACA). Strong experience of using Xero and advanced MS Office skills. Manufacturing experience desirable Strong understanding of stock control, product costing, and margin management Proven experience in budgeting, forecasting, and cash flow management Key Skills & Attributes Commercially minded with strong analytical capability Confident communicator with the ability to influence at all levels. Hands-on, proactive, and solution-focused Able to work effectively to tight deadlines. Continuous improvement mindset Why Join? Salary up to 70,000 + Pension, 25 days holiday + Bank Holidays Ideally on site but hybrid working can be an option as is the opportunity to work four days a week for the right candidate. A genuine opportunity to play a key role within the senior leadership team and the chance to shape and enhance systems, controls, and processes in a growing business.
Apr 23, 2026
Full time
I am pleased to be exclusively recruiting a Finance Manager on behalf of a long-standing client who I have partnered with since their inception. Over the years, this food manufacturing business has continued to grow, and this appointment represents a key milestone in their continued development. Reporting directly to the Managing Director, the Finance Manager will take full ownership of the finance function. It is a pivotal role within the business, acting as a trusted strategic partner to the leadership team - providing clear financial insight, robust controls, and commercial guidance to support ongoing growth. This opportunity would suit a proactive, forward-thinking finance professional who thrives in a fast-paced manufacturing environment and is driven by continuous improvement. Key Responsibilities Financial Management & Reporting Lead and manage the day-to-day Finance function. Oversee month-end close processes, including balance sheet reconciliations. Prepare accurate and timely monthly management accounts in line with Group deadlines. Develop and enhance monthly reporting packs to deliver meaningful business insight. Produce weekly and monthly KPI reporting. Prepare annual budgets and deliver detailed variance analysis. Lead forecasting processes and manage detailed cash flow reporting. Manage year-end audit and statutory accounts processes. Ensure accurate and timely VAT submissions to HMRC. Commercial & Operational Support Partner with department heads to drive performance and operational efficiency. Review product costing and undertake detailed margin analysis. Approve pricing structures to ensure profitability targets are achieved. Identify and deliver cost-saving initiatives. Drive systems and process improvements across finance and operations. Oversee stock takes and monitor slow-moving or excess inventory. Stakeholder Management Act as the key contact for auditors, banking partners, and HMRC. Support strategic projects and provide ad hoc financial analysis to the Managing Director Experience & Qualifications Fully qualified accountant or equivalent (CIMA, ACCA, or ACA). Strong experience of using Xero and advanced MS Office skills. Manufacturing experience desirable Strong understanding of stock control, product costing, and margin management Proven experience in budgeting, forecasting, and cash flow management Key Skills & Attributes Commercially minded with strong analytical capability Confident communicator with the ability to influence at all levels. Hands-on, proactive, and solution-focused Able to work effectively to tight deadlines. Continuous improvement mindset Why Join? Salary up to 70,000 + Pension, 25 days holiday + Bank Holidays Ideally on site but hybrid working can be an option as is the opportunity to work four days a week for the right candidate. A genuine opportunity to play a key role within the senior leadership team and the chance to shape and enhance systems, controls, and processes in a growing business.
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Workforce Planning Director r will build and lead a scalable, compliant and high performance People Operations function for a live events environment. This role ensures the organisation can safely and efficiently deploy large, diverse workforces - often across multiple venues - while delivering a best in class employee and event day experience. You will own the entire People Operations engine, including workforce scheduling, event day staffing operations, and compliance. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Oversee end to end event resourcing strategy, ensuring the right people, with the right skills, are staffed for each event, across FOH, BOH, F&B, hospitality, security, production, and technical roles. You will be responsible for ensuring The F&B Academy is clearly owned, well governed, and experienced across our venues Lead surge staffing models for high volume event days. Drive the master staffing plan aligned with event calendars, site needs, and commercial forecasts. Oversee rota/scheduling systems to ensure Working Time compliance and capacity planning. Own the accreditation process - badges, passes, compliance documentation, background checks, eligibility to work. Ensure all staff (permanent, seasonal, agency) meet compliance standards before entering site. Partner with H&S, Security, and Venue Ops to uphold safety, safeguarding, and regulatory standards. Deliver and maintain event day People Ops protocols, including check in/check out structures, incident management, and welfare. Oversee mass onboarding cycles for seasonal and temporary talent pools . Lead benefits strategy for a blended workforce - permanent, casual, and event day. Build and lead a high performing People Ops team capable of scaling up during peak periods. Partner with Operations, Production, Commercial, Hospitality, Security, and F&B leads. Provide visible leadership on large events - "on the ground" support, troubleshooting, and people flow management. Automate workflows to reduce manual event day admin. Oversee workforce management tech (HRIS, T&A, scheduling, accreditation). Introduce strong operational governance: SOPs, audits, risk logs, compliance dashboards. Implement VOC (Voice of Colleague) and post event debrief loops to drive continual improvement. We are looking for someone with: Senior People Operations leadership experience in live events, stadiums, festivals, venues, entertainment, hospitality, or large-scale operations. Proven ability to resource, schedule, and run event day or shift based operations. Experience with HRIS and workforce management systems (RotaCloud, Deputy, Harri, Workforce, Workday, SAP, etc.). Strong understanding of UK Working Time Regulations, safety standards, and event day compliance requirements. Expertise managing large volumes of casual, seasonal, contractor, and agency workers. Experience in sports, touring, stadium catering, or festival operations. Multi site workforce management experience. Event vendor onboarding. Expert stakeholder manager - able to work with Ops, Commercial, F&B, Safety. Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. GENERAL INFORMATION The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.
Apr 23, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Workforce Planning Director r will build and lead a scalable, compliant and high performance People Operations function for a live events environment. This role ensures the organisation can safely and efficiently deploy large, diverse workforces - often across multiple venues - while delivering a best in class employee and event day experience. You will own the entire People Operations engine, including workforce scheduling, event day staffing operations, and compliance. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Oversee end to end event resourcing strategy, ensuring the right people, with the right skills, are staffed for each event, across FOH, BOH, F&B, hospitality, security, production, and technical roles. You will be responsible for ensuring The F&B Academy is clearly owned, well governed, and experienced across our venues Lead surge staffing models for high volume event days. Drive the master staffing plan aligned with event calendars, site needs, and commercial forecasts. Oversee rota/scheduling systems to ensure Working Time compliance and capacity planning. Own the accreditation process - badges, passes, compliance documentation, background checks, eligibility to work. Ensure all staff (permanent, seasonal, agency) meet compliance standards before entering site. Partner with H&S, Security, and Venue Ops to uphold safety, safeguarding, and regulatory standards. Deliver and maintain event day People Ops protocols, including check in/check out structures, incident management, and welfare. Oversee mass onboarding cycles for seasonal and temporary talent pools . Lead benefits strategy for a blended workforce - permanent, casual, and event day. Build and lead a high performing People Ops team capable of scaling up during peak periods. Partner with Operations, Production, Commercial, Hospitality, Security, and F&B leads. Provide visible leadership on large events - "on the ground" support, troubleshooting, and people flow management. Automate workflows to reduce manual event day admin. Oversee workforce management tech (HRIS, T&A, scheduling, accreditation). Introduce strong operational governance: SOPs, audits, risk logs, compliance dashboards. Implement VOC (Voice of Colleague) and post event debrief loops to drive continual improvement. We are looking for someone with: Senior People Operations leadership experience in live events, stadiums, festivals, venues, entertainment, hospitality, or large-scale operations. Proven ability to resource, schedule, and run event day or shift based operations. Experience with HRIS and workforce management systems (RotaCloud, Deputy, Harri, Workforce, Workday, SAP, etc.). Strong understanding of UK Working Time Regulations, safety standards, and event day compliance requirements. Expertise managing large volumes of casual, seasonal, contractor, and agency workers. Experience in sports, touring, stadium catering, or festival operations. Multi site workforce management experience. Event vendor onboarding. Expert stakeholder manager - able to work with Ops, Commercial, F&B, Safety. Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. GENERAL INFORMATION The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.
We're looking for someone passionate about making a real difference in people's lives through sustainable housing. As our Decarbonisation Project Manager, you'll lead the delivery of retrofit and energy efficiency projects across our homes, helping us reduce carbon emissions and improve comfort and affordability for our residents. This is a hands-on role where you'll work closely with colleagues, contractors, and most importantly, our tenants-to ensure every project is delivered with care, quality, and community at its heart. You will be: Leading the planning and delivery of retrofit and decarbonisation projects Managing programme budgets, financial reporting, and funding compliance (e.g. SHDF, ECO4, DESNZ) Ensuring full compliance with PAS 2035/2030, TrustMark, and all regulatory standards Overseeing contractors, consultants, and supply chain partners Monitoring performance, including carbon reduction, energy efficiency, and resident satisfaction Developing and delivering resident engagement strategies to ensure a positive customer experience Managing risks, governance, and audit requirements Providing clear reporting to senior stakeholders and funding bodies Driving continuous improvement and innovation across programme delivery What you need: Proven experience delivering retrofit or decarbonisation projects Strong understanding of energy efficiency measures and low-carbon technologies Knowledge of PAS 2035/2030 and relevant compliance frameworks Experience managing budgets, contractors, and funded programmes Strong stakeholder management and communication skills Full UK driving licence Travel to sites and meetings will be necessary Ideally experience in social housing or local authority settings Preferably Retrofit Coordinator/Assessor qualification
Apr 23, 2026
Seasonal
We're looking for someone passionate about making a real difference in people's lives through sustainable housing. As our Decarbonisation Project Manager, you'll lead the delivery of retrofit and energy efficiency projects across our homes, helping us reduce carbon emissions and improve comfort and affordability for our residents. This is a hands-on role where you'll work closely with colleagues, contractors, and most importantly, our tenants-to ensure every project is delivered with care, quality, and community at its heart. You will be: Leading the planning and delivery of retrofit and decarbonisation projects Managing programme budgets, financial reporting, and funding compliance (e.g. SHDF, ECO4, DESNZ) Ensuring full compliance with PAS 2035/2030, TrustMark, and all regulatory standards Overseeing contractors, consultants, and supply chain partners Monitoring performance, including carbon reduction, energy efficiency, and resident satisfaction Developing and delivering resident engagement strategies to ensure a positive customer experience Managing risks, governance, and audit requirements Providing clear reporting to senior stakeholders and funding bodies Driving continuous improvement and innovation across programme delivery What you need: Proven experience delivering retrofit or decarbonisation projects Strong understanding of energy efficiency measures and low-carbon technologies Knowledge of PAS 2035/2030 and relevant compliance frameworks Experience managing budgets, contractors, and funded programmes Strong stakeholder management and communication skills Full UK driving licence Travel to sites and meetings will be necessary Ideally experience in social housing or local authority settings Preferably Retrofit Coordinator/Assessor qualification
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 23, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Job Title: Senior Infrastructure & Information Security Manager Location: Farringdon, London (Hybrid - 3 days onsite) Salary: £110,000 + generous bonus Overview In this senior leadership role within a high-performing international law firm of 200 users, you will be responsible for owning both infrastructure and information security across multiple global offices. The Role Lead IT infrastructure (M365, Azure, networks, identity, endpoints) Own the firm's security programme (ISO 27001, Cyber Essentials, risk, audits, incident response) Manage MSPs, SOC providers, and third-party vendors (SLAs, performance, contracts) Deliver key projects (migrations, upgrades, office setups, DR) Lead and develop a small team (2 direct reports) Act as escalation point for critical incidents What We're Looking For Strong background in infrastructure, now operating at a security leadership level Experience in a similar sized law firm is highly desirable Proven ownership of security frameworks, audits, and risk management Experience managing vendors and external providers Excellent communication and stakeholder engagement skills If this ticks all the boxes, hit 'Apply' now! Similar job titles include Network Security Manager, IT Security Manager, Infrastructure Manager, Head of IT, Head of Infrastructure & Security.
Apr 23, 2026
Full time
Job Title: Senior Infrastructure & Information Security Manager Location: Farringdon, London (Hybrid - 3 days onsite) Salary: £110,000 + generous bonus Overview In this senior leadership role within a high-performing international law firm of 200 users, you will be responsible for owning both infrastructure and information security across multiple global offices. The Role Lead IT infrastructure (M365, Azure, networks, identity, endpoints) Own the firm's security programme (ISO 27001, Cyber Essentials, risk, audits, incident response) Manage MSPs, SOC providers, and third-party vendors (SLAs, performance, contracts) Deliver key projects (migrations, upgrades, office setups, DR) Lead and develop a small team (2 direct reports) Act as escalation point for critical incidents What We're Looking For Strong background in infrastructure, now operating at a security leadership level Experience in a similar sized law firm is highly desirable Proven ownership of security frameworks, audits, and risk management Experience managing vendors and external providers Excellent communication and stakeholder engagement skills If this ticks all the boxes, hit 'Apply' now! Similar job titles include Network Security Manager, IT Security Manager, Infrastructure Manager, Head of IT, Head of Infrastructure & Security.
Blusource Professional Services Ltd
Strelley, Nottinghamshire
An exciting opportunity has arisen for an Accountant, Senior to Manager to join a fast-growing, forward-thinking professional services firm in the East Midlands. This role offers a condensed working week, hybrid working, and the chance to join a highly ambitious business during a period of significant growth. The Role Accountant, Senior to Manager As an Accountant, Senior to Manager , you ll be responsible for preparing high-quality statutory accounts and management information for a varied client portfolio, including medium-sized businesses and group structures. Initially hands-on, the role will evolve to include mentoring and supporting junior team members, alongside increased client and staff management responsibilities as you develop. Ongoing career progression and salary increases are available. Key Responsibilities: Preparation of statutory accounts in line with UK GAAP (FRS 102 / FRS 105) Preparation and review of accounts for medium-sized entities Involvement in group consolidated accounts (desirable) Liaising with tax teams to support corporation tax submissions Managing client relationships and responding to queries Supporting junior team members and reviewing their work Working closely with audit teams to meet deadlines Contributing to process improvement and best practice What s on Offer: Condensed working hours Hybrid working Excellent benefits package with flexible options Parking Generous holiday allowance Supportive, modern working environment Strong progression opportunities Discounted healthcare options Growing firm with long-term career prospects Opportunity for bonus and potential shares This Accountant, Senior to Manager role is ideal for someone looking to take the next step in their career within a progressive and expanding firm that genuinely invests in its people.
Apr 23, 2026
Full time
An exciting opportunity has arisen for an Accountant, Senior to Manager to join a fast-growing, forward-thinking professional services firm in the East Midlands. This role offers a condensed working week, hybrid working, and the chance to join a highly ambitious business during a period of significant growth. The Role Accountant, Senior to Manager As an Accountant, Senior to Manager , you ll be responsible for preparing high-quality statutory accounts and management information for a varied client portfolio, including medium-sized businesses and group structures. Initially hands-on, the role will evolve to include mentoring and supporting junior team members, alongside increased client and staff management responsibilities as you develop. Ongoing career progression and salary increases are available. Key Responsibilities: Preparation of statutory accounts in line with UK GAAP (FRS 102 / FRS 105) Preparation and review of accounts for medium-sized entities Involvement in group consolidated accounts (desirable) Liaising with tax teams to support corporation tax submissions Managing client relationships and responding to queries Supporting junior team members and reviewing their work Working closely with audit teams to meet deadlines Contributing to process improvement and best practice What s on Offer: Condensed working hours Hybrid working Excellent benefits package with flexible options Parking Generous holiday allowance Supportive, modern working environment Strong progression opportunities Discounted healthcare options Growing firm with long-term career prospects Opportunity for bonus and potential shares This Accountant, Senior to Manager role is ideal for someone looking to take the next step in their career within a progressive and expanding firm that genuinely invests in its people.
To be the Management Accountant for the College including budget maintenance and monitoring and manage the cash flow forecasting. Line management of a Assistant Management Accountant. To ensure financial systems are developed to improved efficiency and ensuring compliance with financial regulations and procedures. Client Details Education Description To assist with the preparation of the monthly management accounts including cash flow forecasts and contribution statements to agreed timescales. To be responsible for the maintenance of finance reports within the Q&A and Sun system, including writing any new standard and ad hoc reports as required. To produce the budget holder's month end reports on a timely and accurate basis. To meet with budget holders to review budget performance and investigate variances and ensure liaise with the Finance Manager and Finance Officer to resolve all budget holder queries on a timely basis. To prepare and input budget journals for original and revised budgets onto the Financial Management System on a timely and accurate basis including balance sheet and capital budgets. To assist in the preparation of the annual budget including liaison with budget holders. To monitor expenditure on capital equipment and buildings throughout the financial year To prepare and monitor the overall cash flow forecast and follow up variances. To monitor the short term cash flow forecast on a daily/weekly basis and manage with the Finance Manager the investment of surplus cash balances and loan drawdown requirements. To prepare, monitor and control cash flow projections and financial forecasts and grant claims in respect of the Capital Projects including reconciliation to the general ledger. To lead on the production of the year end accounts including preparing audit file in line with external audit requirements. To participate in and prepare for all audits of the Finance department and to ensure that the best possible audit outcome is achieved. To supervise the Assistant Management Accountant, including recruitment, probation monitoring and appraisals Profile A proven track record in the production of management accounts Experience of preparing year end accounts Proven experience of cash flow monitoring and forecasting A good knowledge of budgetary control and experience of working with budget holders to resolve queries Job Offer c 350 per day
Apr 23, 2026
Seasonal
To be the Management Accountant for the College including budget maintenance and monitoring and manage the cash flow forecasting. Line management of a Assistant Management Accountant. To ensure financial systems are developed to improved efficiency and ensuring compliance with financial regulations and procedures. Client Details Education Description To assist with the preparation of the monthly management accounts including cash flow forecasts and contribution statements to agreed timescales. To be responsible for the maintenance of finance reports within the Q&A and Sun system, including writing any new standard and ad hoc reports as required. To produce the budget holder's month end reports on a timely and accurate basis. To meet with budget holders to review budget performance and investigate variances and ensure liaise with the Finance Manager and Finance Officer to resolve all budget holder queries on a timely basis. To prepare and input budget journals for original and revised budgets onto the Financial Management System on a timely and accurate basis including balance sheet and capital budgets. To assist in the preparation of the annual budget including liaison with budget holders. To monitor expenditure on capital equipment and buildings throughout the financial year To prepare and monitor the overall cash flow forecast and follow up variances. To monitor the short term cash flow forecast on a daily/weekly basis and manage with the Finance Manager the investment of surplus cash balances and loan drawdown requirements. To prepare, monitor and control cash flow projections and financial forecasts and grant claims in respect of the Capital Projects including reconciliation to the general ledger. To lead on the production of the year end accounts including preparing audit file in line with external audit requirements. To participate in and prepare for all audits of the Finance department and to ensure that the best possible audit outcome is achieved. To supervise the Assistant Management Accountant, including recruitment, probation monitoring and appraisals Profile A proven track record in the production of management accounts Experience of preparing year end accounts Proven experience of cash flow monitoring and forecasting A good knowledge of budgetary control and experience of working with budget holders to resolve queries Job Offer c 350 per day
Job Description: Job Summary We are seeking a detail-oriented and analytical Quantity Surveyor to join our team. The successful candidate will be responsible for managing all costs relating to construction projects, from initial estimates through to final accounts. This role requires a strong understanding of cost control, procurement, and contractual procedures to ensure projects are completed within budget and to the highest standards of quality. The ideal applicant will have excellent organisational skills and a keen eye for detail, contributing to the successful delivery of construction initiatives across various sectors. Responsibilities Prepare detailed cost estimates and budgets for construction projects in collaboration with project managers and clients. Monitor project costs throughout the construction process, ensuring adherence to budgets and identifying potential overruns early. Conduct regular site visits to assess progress and verify quantities, ensuring accurate billing and cost control. Manage contractual relationships with suppliers, subcontractors, and other stakeholders, including procurement and tendering processes. Analyse tenders and negotiate contracts to secure favourable terms while maintaining quality standards. Prepare interim valuations and final accounts, ensuring all variations are accurately documented and processed. Maintain comprehensive records of project costs, changes, and contractual documentation for audit purposes. Provide advice on cost-saving measures without compromising safety or quality standards. Skills Proven experience in cost control within the construction or related industries. Strong analytical skills with the ability to interpret complex data and financial reports. Excellent organisational skills with a keen eye for detail to ensure accuracy in all financial documentation. Good communication skills for effective negotiation and collaboration with clients, suppliers, and team members. Proficiency in relevant software applications such as MS Excel, CostX, or other estimating tools. Knowledge of contractual procedures and legal frameworks related to construction projects. Ability to work independently as well as part of a multidisciplinary team under tight deadlines. This role offers an exciting opportunity for a dedicated professional eager to contribute to high-profile projects while developing their expertise within a supportive environment focused on excellence in construction management. Job Types: Full-time, Permanent
Apr 23, 2026
Full time
Job Description: Job Summary We are seeking a detail-oriented and analytical Quantity Surveyor to join our team. The successful candidate will be responsible for managing all costs relating to construction projects, from initial estimates through to final accounts. This role requires a strong understanding of cost control, procurement, and contractual procedures to ensure projects are completed within budget and to the highest standards of quality. The ideal applicant will have excellent organisational skills and a keen eye for detail, contributing to the successful delivery of construction initiatives across various sectors. Responsibilities Prepare detailed cost estimates and budgets for construction projects in collaboration with project managers and clients. Monitor project costs throughout the construction process, ensuring adherence to budgets and identifying potential overruns early. Conduct regular site visits to assess progress and verify quantities, ensuring accurate billing and cost control. Manage contractual relationships with suppliers, subcontractors, and other stakeholders, including procurement and tendering processes. Analyse tenders and negotiate contracts to secure favourable terms while maintaining quality standards. Prepare interim valuations and final accounts, ensuring all variations are accurately documented and processed. Maintain comprehensive records of project costs, changes, and contractual documentation for audit purposes. Provide advice on cost-saving measures without compromising safety or quality standards. Skills Proven experience in cost control within the construction or related industries. Strong analytical skills with the ability to interpret complex data and financial reports. Excellent organisational skills with a keen eye for detail to ensure accuracy in all financial documentation. Good communication skills for effective negotiation and collaboration with clients, suppliers, and team members. Proficiency in relevant software applications such as MS Excel, CostX, or other estimating tools. Knowledge of contractual procedures and legal frameworks related to construction projects. Ability to work independently as well as part of a multidisciplinary team under tight deadlines. This role offers an exciting opportunity for a dedicated professional eager to contribute to high-profile projects while developing their expertise within a supportive environment focused on excellence in construction management. Job Types: Full-time, Permanent
Blusource Professional Services Ltd
Nottingham, Nottinghamshire
A leading accountancy firm in Nottingham is seeking an Auditor to join their growing audit team. Opportunities are available from Semi Senior Auditor through to Audit Assistant Manager level, offering fantastic career progression, flexibility, and first-class benefits. As an Auditor , you ll work with a diverse portfolio of clients including limited companies and sole traders across a wide range of sectors. This role is ideal for someone looking to take the next step in their audit career within a supportive, forward-thinking firm known for its excellent work-life balance and hybrid working model. Key Responsibilities: Assist in audits from planning through to completion, ensuring high-quality work ready for manager review. Complete substantive testing and delegate tasks to junior team members where appropriate. Conduct stock takes, documenting detailed notes and findings. Prepare accounts for sole traders and limited companies, and complete tax computations. Resolve queries efficiently, referring complex issues to senior staff as needed. Manage your workload effectively, keeping jobs on budget and on schedule. Build and maintain strong relationships with clients, offering advice and support where appropriate. What s on Offer: 31 days holiday (including bank holidays) Flexible, hybrid working arrangements Private medical and dental insurance Cycle to Work scheme Enhanced maternity and paternity pay Exceptional training and career development opportunities This is an exciting opportunity for an Auditor looking to join a respected firm that values people, quality, and long-term growth.
Apr 23, 2026
Full time
A leading accountancy firm in Nottingham is seeking an Auditor to join their growing audit team. Opportunities are available from Semi Senior Auditor through to Audit Assistant Manager level, offering fantastic career progression, flexibility, and first-class benefits. As an Auditor , you ll work with a diverse portfolio of clients including limited companies and sole traders across a wide range of sectors. This role is ideal for someone looking to take the next step in their audit career within a supportive, forward-thinking firm known for its excellent work-life balance and hybrid working model. Key Responsibilities: Assist in audits from planning through to completion, ensuring high-quality work ready for manager review. Complete substantive testing and delegate tasks to junior team members where appropriate. Conduct stock takes, documenting detailed notes and findings. Prepare accounts for sole traders and limited companies, and complete tax computations. Resolve queries efficiently, referring complex issues to senior staff as needed. Manage your workload effectively, keeping jobs on budget and on schedule. Build and maintain strong relationships with clients, offering advice and support where appropriate. What s on Offer: 31 days holiday (including bank holidays) Flexible, hybrid working arrangements Private medical and dental insurance Cycle to Work scheme Enhanced maternity and paternity pay Exceptional training and career development opportunities This is an exciting opportunity for an Auditor looking to join a respected firm that values people, quality, and long-term growth.
VANRATH are delighted to be assisting a highly reputable and valued Client with the Recruitment of a Health & Safety Manager to join a growing and dynamic company at their Enniskillen site. Role: SHEQ & Compliance Manager Location: Enniskillen with travel to Belcoo Join a forward-thinking manufacturer as the SHEQ & Compliance Manager, driving excellence across Safety, Health, Environment, and Quality. You'll ensure compliance, champion sustainable operations, and inspire teams to work safely and responsibly. The Role: Oversee SHEQ management systems and ensure full legal compliance. Conduct audits, inspections, and training programs. Investigate incidents and lead corrective action planning. Manage ISO accreditations and promote operational best practice. You'll Bring: NEBOSH qualification and ISO auditing experience. Proven track record in SHEQ leadership (manufacturing or quarrying). Excellent communication and organisational skills. For more information on this role please reach out to Phil Doherty at Vanrath.
Apr 23, 2026
Full time
VANRATH are delighted to be assisting a highly reputable and valued Client with the Recruitment of a Health & Safety Manager to join a growing and dynamic company at their Enniskillen site. Role: SHEQ & Compliance Manager Location: Enniskillen with travel to Belcoo Join a forward-thinking manufacturer as the SHEQ & Compliance Manager, driving excellence across Safety, Health, Environment, and Quality. You'll ensure compliance, champion sustainable operations, and inspire teams to work safely and responsibly. The Role: Oversee SHEQ management systems and ensure full legal compliance. Conduct audits, inspections, and training programs. Investigate incidents and lead corrective action planning. Manage ISO accreditations and promote operational best practice. You'll Bring: NEBOSH qualification and ISO auditing experience. Proven track record in SHEQ leadership (manufacturing or quarrying). Excellent communication and organisational skills. For more information on this role please reach out to Phil Doherty at Vanrath.
Career Choices Dewis Gyrfa Ltd
Ashton-under-lyne, Lancashire
£28,000.00 to £30,000.00 per year, £28000.00 - £30000.00 a year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job Governance, assurance and regulatory compliance Lead day-to-day delivery of quality governance systems, ensuring structured oversight of compliance requirements, evidence collation and reporting cycles across services. Maintain organisational readiness for external scrutiny by ensuring governance artefacts are current, complete, traceable and accessible. Support the CEO & Senior Management Team (SMT) with assurance reporting, action tracking and governance development activity. External inspection and accreditation readiness Coordinate preparation and evidence portfolios for external inspection and accreditation activity e.g. CQC and other relevant framework standards as applicable. Maintain inspection readiness trackers, action logs and evidence sets, ensuring timely closure of action with clear audit trails. Support CEO and SMT during visits/reviews including briefings, evidence retrieval and follow-up action coordination. Audit programme and quality improvement Coordinate and deliver the internal audit programme across the Hospice, ensuing audits are scoped, scheduled and completed to deadline using standardised tools/templates. Ensure audit findings translate into SMART actions, tracked to completion with evidence based closure and measurable improvement. Lead continuous improvement by promoting learning, standardisation and effective governance routines across teams. Risks, incident, complaints and learning Lead effective incident, complaint and feedback governance, including logging oversight, investigation support, thematic reviews and tracking learning/actions to closure. Lead on the Risk module on Vantage Contribute to risk management processes (risk registers, risk assessments), ensuring mitigation actions are tracked and evidenced. Promote a just culture and leaning approach to safety and quality improvement. Training, engagement and stakeholder working Build effective working relationships with the Senior Management Team, clinical leads, operational managers and wider staff groups to enable sustained compliance. Represent the Quality & Governance functions at internal meetings and where appropriate, external stakeholder discussions. Professional and organisational responsibilities Maintain confidentiality and comply with information governance requirements, GDPR and organisational IG policies, ensuring secure handling and appropriate access controls for governance evidence. Maintain up to date knowledge of relevant quality, governance and assurance frameworks applicable to the Hospice. Take responsibility for the management, development and improvement of systems supporting your role e.g. Vantage modules or other systems as required. Undertake other duties consistent with the post as required to support organisational priorities. Become an active member and participant in any Hospice UK quality initiatives / groups. Network with similar post holders both regionally and nationally in order to support benchmarking for Willow Wood Hospice Services and also keep up to date with quality agenda in healthcare. To adhere to all Willow Wood Hospice standards, policies and procedures. To take responsibility for own personal learning and development, and to support the learning and development of others and the organisation as a whole; a commitment to completing all training required and refreshing training as appropriate. To conduct all work in a manner reflective of the organisational values and behaviours. Additional Notes a) This document is a guideline to the general scope of duties involved and will be reviewed at regular intervals. It is not intended as a rigid inflexible specification. b) The employer shares with the employee the dual responsibility for suggestions to alter the scope and content of this document in order to improve the working situation. c) There is a duty to be aware and adhere to all professional governing body rules and any particular Acts or statutory requirements, which may vary from time to time. d) Willow Wood Hospice operates a no smoking policy e) This post requires a satisfactory enhanced disclosure from the Disclosure Barring Service (DBS). Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 23, 2026
Full time
£28,000.00 to £30,000.00 per year, £28000.00 - £30000.00 a year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job Governance, assurance and regulatory compliance Lead day-to-day delivery of quality governance systems, ensuring structured oversight of compliance requirements, evidence collation and reporting cycles across services. Maintain organisational readiness for external scrutiny by ensuring governance artefacts are current, complete, traceable and accessible. Support the CEO & Senior Management Team (SMT) with assurance reporting, action tracking and governance development activity. External inspection and accreditation readiness Coordinate preparation and evidence portfolios for external inspection and accreditation activity e.g. CQC and other relevant framework standards as applicable. Maintain inspection readiness trackers, action logs and evidence sets, ensuring timely closure of action with clear audit trails. Support CEO and SMT during visits/reviews including briefings, evidence retrieval and follow-up action coordination. Audit programme and quality improvement Coordinate and deliver the internal audit programme across the Hospice, ensuing audits are scoped, scheduled and completed to deadline using standardised tools/templates. Ensure audit findings translate into SMART actions, tracked to completion with evidence based closure and measurable improvement. Lead continuous improvement by promoting learning, standardisation and effective governance routines across teams. Risks, incident, complaints and learning Lead effective incident, complaint and feedback governance, including logging oversight, investigation support, thematic reviews and tracking learning/actions to closure. Lead on the Risk module on Vantage Contribute to risk management processes (risk registers, risk assessments), ensuring mitigation actions are tracked and evidenced. Promote a just culture and leaning approach to safety and quality improvement. Training, engagement and stakeholder working Build effective working relationships with the Senior Management Team, clinical leads, operational managers and wider staff groups to enable sustained compliance. Represent the Quality & Governance functions at internal meetings and where appropriate, external stakeholder discussions. Professional and organisational responsibilities Maintain confidentiality and comply with information governance requirements, GDPR and organisational IG policies, ensuring secure handling and appropriate access controls for governance evidence. Maintain up to date knowledge of relevant quality, governance and assurance frameworks applicable to the Hospice. Take responsibility for the management, development and improvement of systems supporting your role e.g. Vantage modules or other systems as required. Undertake other duties consistent with the post as required to support organisational priorities. Become an active member and participant in any Hospice UK quality initiatives / groups. Network with similar post holders both regionally and nationally in order to support benchmarking for Willow Wood Hospice Services and also keep up to date with quality agenda in healthcare. To adhere to all Willow Wood Hospice standards, policies and procedures. To take responsibility for own personal learning and development, and to support the learning and development of others and the organisation as a whole; a commitment to completing all training required and refreshing training as appropriate. To conduct all work in a manner reflective of the organisational values and behaviours. Additional Notes a) This document is a guideline to the general scope of duties involved and will be reviewed at regular intervals. It is not intended as a rigid inflexible specification. b) The employer shares with the employee the dual responsibility for suggestions to alter the scope and content of this document in order to improve the working situation. c) There is a duty to be aware and adhere to all professional governing body rules and any particular Acts or statutory requirements, which may vary from time to time. d) Willow Wood Hospice operates a no smoking policy e) This post requires a satisfactory enhanced disclosure from the Disclosure Barring Service (DBS). Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 23, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One's network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company's broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One's global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master's degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work
Apr 23, 2026
Full time
The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One's network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company's broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One's global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master's degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work
