Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.
Apr 26, 2026
Full time
Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.
We're seeking a seasoned Community Manager Team Lead to become part of our exceptional Rapport team based in central Manchester. You'll be joining a growing and collaborative EMEA team of 24, spread across the region but closely connected in how they work. The team is excited to welcome a new colleague who will play an important on site role, helping to cultivate an engaged, positive workplace community. In this position, you'll support employee satisfaction, act as a key point of contact for day to day queries, and help ensure a smooth, supportive experience for everyone on site. Our client is a fast expanding, globally recognised American banking and financial services organisation. This role presents a fantastic opportunity to contribute to a large scale global alignment project while delivering an elevated, hotel style service experience to stakeholders at every level. Type of contract Full-time, Permanent Hours 40 per week (Monday-Friday; on a shift rota basis between 8 AM - 5:30 PM) What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, in-house coffee, breakfast and lunch are included! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Managing, training, and continuously engaging with the team to ensure high levels of productivity. Working alongside the team to ensure efficient and outstanding service levels are delivered at all times. Driving local engagement and increasing staff satisfaction through on site initiatives. Being the on site presence of Facilities, Hospitality, and Concierge services across all floors. Helping drive local strategy, GCED initiatives, culture and programs creating relationships with key stakeholders. Ensuring the shared spaces, meeting rooms, event space, and collaboration areas are instantly ready to be used for more efficient use of the client's time. Providing a "one stop shop" for all on floor related issues, all hospitality and concierge services, managing a high volume workload. Ensuring the correct H&S procedures are followed and documented. This is to include but not limited to H&S checks, fire awareness procedure, emergency contacts, incidents/accidents/near missed procedures. Managing any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to management accordingly and ensuring it has been documented appropriately and as per agreed process where applicable. Actively engaging and encouraging client and guest feedback, and driving change that enhances services provided, maximising technology and innovation in the process, and communicating best practice across the team. Being involved in staff events from the social aspect to planning and implementing with the office leadership team. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Build strong rapport quickly with key stakeholders, including clients, visitors, and VIPs. Maintain exceptional personal presentation and demonstrate outstanding interpersonal skills. Be proactive, organised, adaptable, and detail focused, with strong time management skills and a desire to learn and develop. Bring creativity and the ability to think innovatively, offering fresh ideas and solutions. Approach complaints or issues with confidence and professionalism. Remain calm, clear headed, and decisive under pressure, while demonstrating confidence, discretion, and diplomacy. Ideally have prior customer service experience in a similar environment, such as corporate settings, luxury hospitality, or airlines. About us Rapport Guest Services is a multi award winning company, delivering front and back of house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at . We will contact applicants within 5 7 working days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Apr 26, 2026
Full time
We're seeking a seasoned Community Manager Team Lead to become part of our exceptional Rapport team based in central Manchester. You'll be joining a growing and collaborative EMEA team of 24, spread across the region but closely connected in how they work. The team is excited to welcome a new colleague who will play an important on site role, helping to cultivate an engaged, positive workplace community. In this position, you'll support employee satisfaction, act as a key point of contact for day to day queries, and help ensure a smooth, supportive experience for everyone on site. Our client is a fast expanding, globally recognised American banking and financial services organisation. This role presents a fantastic opportunity to contribute to a large scale global alignment project while delivering an elevated, hotel style service experience to stakeholders at every level. Type of contract Full-time, Permanent Hours 40 per week (Monday-Friday; on a shift rota basis between 8 AM - 5:30 PM) What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, in-house coffee, breakfast and lunch are included! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Managing, training, and continuously engaging with the team to ensure high levels of productivity. Working alongside the team to ensure efficient and outstanding service levels are delivered at all times. Driving local engagement and increasing staff satisfaction through on site initiatives. Being the on site presence of Facilities, Hospitality, and Concierge services across all floors. Helping drive local strategy, GCED initiatives, culture and programs creating relationships with key stakeholders. Ensuring the shared spaces, meeting rooms, event space, and collaboration areas are instantly ready to be used for more efficient use of the client's time. Providing a "one stop shop" for all on floor related issues, all hospitality and concierge services, managing a high volume workload. Ensuring the correct H&S procedures are followed and documented. This is to include but not limited to H&S checks, fire awareness procedure, emergency contacts, incidents/accidents/near missed procedures. Managing any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to management accordingly and ensuring it has been documented appropriately and as per agreed process where applicable. Actively engaging and encouraging client and guest feedback, and driving change that enhances services provided, maximising technology and innovation in the process, and communicating best practice across the team. Being involved in staff events from the social aspect to planning and implementing with the office leadership team. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Build strong rapport quickly with key stakeholders, including clients, visitors, and VIPs. Maintain exceptional personal presentation and demonstrate outstanding interpersonal skills. Be proactive, organised, adaptable, and detail focused, with strong time management skills and a desire to learn and develop. Bring creativity and the ability to think innovatively, offering fresh ideas and solutions. Approach complaints or issues with confidence and professionalism. Remain calm, clear headed, and decisive under pressure, while demonstrating confidence, discretion, and diplomacy. Ideally have prior customer service experience in a similar environment, such as corporate settings, luxury hospitality, or airlines. About us Rapport Guest Services is a multi award winning company, delivering front and back of house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at . We will contact applicants within 5 7 working days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Head of IT Location: Glasgow Hybrid (with travel across Scotland) Salary: £50,000 - £55,000 About the Organisation This is a unique opportunity to join a purpose-led first aid charity where technology plays a vital role in supporting life-saving services across Scotland. From frontline responders to volunteers and support teams, every part of the organisation relies on secure, reliable, and forward-thinking digital services. As the organisation continues to grow and evolve, technology will be central to improving service delivery, enhancing user experience, and enabling long-term impact. A real opportunity to drive technology that will help save lives. Be Involved with: Strategic Leadership Develop and deliver a forward-thinking ICT strategy aligned to organisational goals Build a multi-year roadmap covering systems, infrastructure, and digital services Operational Excellence Oversee day-to-day ICT operations, ensuring high availability, performance, and user satisfaction Lead IT service management, monitoring performance and driving continuous improvement Ensure systems and services meet the needs of staff, volunteers, and stakeholders Digital Transformation Drive innovation through the adoption of new technologies and improved systems Lead key transformation projects from concept through to delivery and review Improve how digital tools support both internal operations and external services Looking to move from Google to a M365 environment Security & Compliance Own cyber security strategy and ensure robust protection of systems and data Maintain compliance with GDPR and relevant regulatory frameworks Supplier & Budget Management Manage ICT budgets, ensuring value for money and effective resource allocation Oversee third-party suppliers, contracts, and service delivery agreements What We're Looking For: Proven experience leading an ICT function, ideally within a complex or service-driven environment Strong background in infrastructure, cloud services, business systems, and cyber security Experience developing and delivering ICT strategies and transformation programmes Demonstrable success in managing teams, suppliers, and budgets Excellent stakeholder management skills, with the ability to influence at a senior level A hands-on, pragmatic approach with the ability to balance strategy and delivery Desirable: Experience within the not-for-profit or public sector Certifications such as ITIL, PRINCE2, Agile, or Microsoft/Azure Experience of transformations to M365 Experience helping set up communication and networks in large events. Reach out if interested in knowing more.
Apr 25, 2026
Full time
Head of IT Location: Glasgow Hybrid (with travel across Scotland) Salary: £50,000 - £55,000 About the Organisation This is a unique opportunity to join a purpose-led first aid charity where technology plays a vital role in supporting life-saving services across Scotland. From frontline responders to volunteers and support teams, every part of the organisation relies on secure, reliable, and forward-thinking digital services. As the organisation continues to grow and evolve, technology will be central to improving service delivery, enhancing user experience, and enabling long-term impact. A real opportunity to drive technology that will help save lives. Be Involved with: Strategic Leadership Develop and deliver a forward-thinking ICT strategy aligned to organisational goals Build a multi-year roadmap covering systems, infrastructure, and digital services Operational Excellence Oversee day-to-day ICT operations, ensuring high availability, performance, and user satisfaction Lead IT service management, monitoring performance and driving continuous improvement Ensure systems and services meet the needs of staff, volunteers, and stakeholders Digital Transformation Drive innovation through the adoption of new technologies and improved systems Lead key transformation projects from concept through to delivery and review Improve how digital tools support both internal operations and external services Looking to move from Google to a M365 environment Security & Compliance Own cyber security strategy and ensure robust protection of systems and data Maintain compliance with GDPR and relevant regulatory frameworks Supplier & Budget Management Manage ICT budgets, ensuring value for money and effective resource allocation Oversee third-party suppliers, contracts, and service delivery agreements What We're Looking For: Proven experience leading an ICT function, ideally within a complex or service-driven environment Strong background in infrastructure, cloud services, business systems, and cyber security Experience developing and delivering ICT strategies and transformation programmes Demonstrable success in managing teams, suppliers, and budgets Excellent stakeholder management skills, with the ability to influence at a senior level A hands-on, pragmatic approach with the ability to balance strategy and delivery Desirable: Experience within the not-for-profit or public sector Certifications such as ITIL, PRINCE2, Agile, or Microsoft/Azure Experience of transformations to M365 Experience helping set up communication and networks in large events. Reach out if interested in knowing more.
As a Trader I at Fanatics Betting & Gaming (FBG), you are here to help us create an entertaining Soccer betting proposition that appeals to Fanatics customers. Reporting into one of the Trading Managers, you will be an important team player, assisting Traders with various tasks including data analysis, creating new markets and testing features. Whatever your background, keeping the customer and colleague experience at the heart of everything you do is vital to succeed in this role. Flexible work schedule will be required, including some evenings, weekends, and occasional holidays Responsibilities Work in a designated part of the Trading department with a focus on Soccer, responsible for tasks related to compiling prices, event creation & settlement, monitoring bets & managing prices and assessing customers Stay informed on global soccer news, team developments, injuries and market-moving events Assist in pricing pre-match and in-play soccer markets across multiple leagues and competitions Analyze betting patterns and customer behaviour to identify trends and potential risks Help to test new sportsbook features and trading models, as well as provide input with the wider team Contribute to the continuous improvement across the Trading department, assisting with automation and identifying areas for advancement. Coach and develop the Associate Traders within the Trading department. Work closely with Commercial, Marketing, Product, Engineering and Operations teams to create and implement a best-in-class, intuitive, and scalable betting experience for our customers - driven by data, user research, and competitor analysis Ensure that Fanatics are putting the customer at the heart of our Trading strategies Assisting other teams within the department where necessary Open to regular travel to events and other Fanatics offices for various offsite and team meetings Qualifications Bachelor's Degree or equivalent A real passion and deep knowledge of global soccer, and an inherent understanding of what sports fans want in order to be entertained. Ability to understand and interpret data, translating that data into prices Ability to test sportsbook platforms and help develop and test trading models Preference to work in an entrepreneurial, hyper growth environment where decisions are made quickly Team-first mentality, with a willingness to do what it takes to get the job done and effectively work cross-functionally across different teams at FBG and the larger Fanatics organization Willingness to ask question and learn along with strong problem solving skills Flexible work schedule will be required, including some evenings, weekends, and occasional holidays This role is based out of the US, UK or Canada If you possess some of these skills but not all of them, we still encourage you to apply! Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE-a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Locations Richmond House, Leeds, LS16 6QY, GB
Apr 25, 2026
Full time
As a Trader I at Fanatics Betting & Gaming (FBG), you are here to help us create an entertaining Soccer betting proposition that appeals to Fanatics customers. Reporting into one of the Trading Managers, you will be an important team player, assisting Traders with various tasks including data analysis, creating new markets and testing features. Whatever your background, keeping the customer and colleague experience at the heart of everything you do is vital to succeed in this role. Flexible work schedule will be required, including some evenings, weekends, and occasional holidays Responsibilities Work in a designated part of the Trading department with a focus on Soccer, responsible for tasks related to compiling prices, event creation & settlement, monitoring bets & managing prices and assessing customers Stay informed on global soccer news, team developments, injuries and market-moving events Assist in pricing pre-match and in-play soccer markets across multiple leagues and competitions Analyze betting patterns and customer behaviour to identify trends and potential risks Help to test new sportsbook features and trading models, as well as provide input with the wider team Contribute to the continuous improvement across the Trading department, assisting with automation and identifying areas for advancement. Coach and develop the Associate Traders within the Trading department. Work closely with Commercial, Marketing, Product, Engineering and Operations teams to create and implement a best-in-class, intuitive, and scalable betting experience for our customers - driven by data, user research, and competitor analysis Ensure that Fanatics are putting the customer at the heart of our Trading strategies Assisting other teams within the department where necessary Open to regular travel to events and other Fanatics offices for various offsite and team meetings Qualifications Bachelor's Degree or equivalent A real passion and deep knowledge of global soccer, and an inherent understanding of what sports fans want in order to be entertained. Ability to understand and interpret data, translating that data into prices Ability to test sportsbook platforms and help develop and test trading models Preference to work in an entrepreneurial, hyper growth environment where decisions are made quickly Team-first mentality, with a willingness to do what it takes to get the job done and effectively work cross-functionally across different teams at FBG and the larger Fanatics organization Willingness to ask question and learn along with strong problem solving skills Flexible work schedule will be required, including some evenings, weekends, and occasional holidays This role is based out of the US, UK or Canada If you possess some of these skills but not all of them, we still encourage you to apply! Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE-a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Locations Richmond House, Leeds, LS16 6QY, GB
Personal Assistant (12 month FTC) Are you an organised professional seeking a rewarding role in a prestigious environment? As a PA (12 month FTC), you will support an inspiring Director, helping to shape the success of an esteemed academic organisation. This is an exciting opportunity to grow your career and work within a distinguished community. Please note that this role is fully office-based. Personal Assistant (12 month FTC) Responsibilities This position will involve, but will not be limited to: Managing the Director s busy diary and scheduling appointments to optimise time and priorities. Arranging and coordinating meetings, including preparing agendas and taking accurate minutes. Organising travel arrangements for international visits, ensuring seamless logistics. Supporting the Director s administrative needs and acting as a key point of contact for internal and external stakeholders. Handling correspondence, emails, and confidential information with discretion and professionalism. Assisting with event planning and other administrative tasks that contribute to the organisation s objectives. Collaborating with the wider administrative team to ensure smooth daily operations. Personal Assistant (12 month FTC) Rewards Competitive salary of £35,681 - £41,636 per annum, dependent on experience 35 days annual holiday (including bank holidays) Generous pension scheme Free lunches during term time and on-site parking Opportunity to work in a stunning, purpose-built setting on a reputable campus Involvement in a role that provides direct support to an influential leader, helping shape organisational success Support for professional development and a positive, collaborative working environment The Company Our client is an established education provider. They focus on the multi-disciplinary study of religion and culture and offer a stunning and impressive setting for work in Oxford. Personal Assistant (12 month FTC) Experience Essentials Proven experience as a PA or EA Excellent diary management and organisation skills Experience arranging complex travel and logistics Strong written and verbal communication abilities Proficiency in IT tools such as MS Office (Word, Excel, Outlook) Ability to adapt quickly to changing schedules and priorities Demonstrable experience providing high-level administrative support Location Based in South Oxfordshire, this role is fully office-based at a location easily accessible with good transport links. Parking is available on-site, and the office environment offers a professional yet welcoming atmosphere. Travel may be required for occasional events or meetings. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Apr 25, 2026
Full time
Personal Assistant (12 month FTC) Are you an organised professional seeking a rewarding role in a prestigious environment? As a PA (12 month FTC), you will support an inspiring Director, helping to shape the success of an esteemed academic organisation. This is an exciting opportunity to grow your career and work within a distinguished community. Please note that this role is fully office-based. Personal Assistant (12 month FTC) Responsibilities This position will involve, but will not be limited to: Managing the Director s busy diary and scheduling appointments to optimise time and priorities. Arranging and coordinating meetings, including preparing agendas and taking accurate minutes. Organising travel arrangements for international visits, ensuring seamless logistics. Supporting the Director s administrative needs and acting as a key point of contact for internal and external stakeholders. Handling correspondence, emails, and confidential information with discretion and professionalism. Assisting with event planning and other administrative tasks that contribute to the organisation s objectives. Collaborating with the wider administrative team to ensure smooth daily operations. Personal Assistant (12 month FTC) Rewards Competitive salary of £35,681 - £41,636 per annum, dependent on experience 35 days annual holiday (including bank holidays) Generous pension scheme Free lunches during term time and on-site parking Opportunity to work in a stunning, purpose-built setting on a reputable campus Involvement in a role that provides direct support to an influential leader, helping shape organisational success Support for professional development and a positive, collaborative working environment The Company Our client is an established education provider. They focus on the multi-disciplinary study of religion and culture and offer a stunning and impressive setting for work in Oxford. Personal Assistant (12 month FTC) Experience Essentials Proven experience as a PA or EA Excellent diary management and organisation skills Experience arranging complex travel and logistics Strong written and verbal communication abilities Proficiency in IT tools such as MS Office (Word, Excel, Outlook) Ability to adapt quickly to changing schedules and priorities Demonstrable experience providing high-level administrative support Location Based in South Oxfordshire, this role is fully office-based at a location easily accessible with good transport links. Parking is available on-site, and the office environment offers a professional yet welcoming atmosphere. Travel may be required for occasional events or meetings. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
PA (12 month FTC) Are you an organised professional seeking a rewarding role in a prestigious environment? As a PA (12 month FTC), you will support an inspiring Director, helping to shape the success of an esteemed academic organisation. This is an exciting opportunity to grow your career and work within a distinguished community. Please note that this role is fully office-based. PA (12 month FTC) Responsibilities This position will involve, but will not be limited to: Managing the Director s busy diary and scheduling appointments to optimise time and priorities. Arranging and coordinating meetings, including preparing agendas and taking accurate minutes. Organising travel arrangements for international visits, ensuring seamless logistics. Supporting the Director s administrative needs and acting as a key point of contact for internal and external stakeholders. Handling correspondence, emails, and confidential information with discretion and professionalism. Assisting with event planning and other administrative tasks that contribute to the organisation s objectives. Collaborating with the wider administrative team to ensure smooth daily operations. PA (12 month FTC) Rewards Competitive salary of £35,681 - £41,636 per annum, dependent on experience 35 days annual holiday (including bank holidays) Generous pension scheme Free lunches during term time and on-site parking Opportunity to work in a stunning, purpose-built setting on a reputable campus Involvement in a role that provides direct support to an influential leader, helping shape organisational success Support for professional development and a positive, collaborative working environment The Company Our client is an established education provider. They focus on the multi-disciplinary study of religion and culture and offer a stunning and impressive setting for work in Oxford. PA (12 month FTC) Experience Essentials Proven experience as a PA or EA, Excellent diary management and organisation skills Experience arranging complex travel and logistics Strong written and verbal communication abilities Proficiency in IT tools such as MS Office (Word, Excel, Outlook) Ability to adapt quickly to changing schedules and priorities Demonstrable experience providing high-level administrative support Location Based in South Oxfordshire, this role is fully office-based at a location easily accessible with good transport links. Parking is available on-site, and the office environment offers a professional yet welcoming atmosphere. Travel may be required for occasional events or meetings. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Apr 25, 2026
Contractor
PA (12 month FTC) Are you an organised professional seeking a rewarding role in a prestigious environment? As a PA (12 month FTC), you will support an inspiring Director, helping to shape the success of an esteemed academic organisation. This is an exciting opportunity to grow your career and work within a distinguished community. Please note that this role is fully office-based. PA (12 month FTC) Responsibilities This position will involve, but will not be limited to: Managing the Director s busy diary and scheduling appointments to optimise time and priorities. Arranging and coordinating meetings, including preparing agendas and taking accurate minutes. Organising travel arrangements for international visits, ensuring seamless logistics. Supporting the Director s administrative needs and acting as a key point of contact for internal and external stakeholders. Handling correspondence, emails, and confidential information with discretion and professionalism. Assisting with event planning and other administrative tasks that contribute to the organisation s objectives. Collaborating with the wider administrative team to ensure smooth daily operations. PA (12 month FTC) Rewards Competitive salary of £35,681 - £41,636 per annum, dependent on experience 35 days annual holiday (including bank holidays) Generous pension scheme Free lunches during term time and on-site parking Opportunity to work in a stunning, purpose-built setting on a reputable campus Involvement in a role that provides direct support to an influential leader, helping shape organisational success Support for professional development and a positive, collaborative working environment The Company Our client is an established education provider. They focus on the multi-disciplinary study of religion and culture and offer a stunning and impressive setting for work in Oxford. PA (12 month FTC) Experience Essentials Proven experience as a PA or EA, Excellent diary management and organisation skills Experience arranging complex travel and logistics Strong written and verbal communication abilities Proficiency in IT tools such as MS Office (Word, Excel, Outlook) Ability to adapt quickly to changing schedules and priorities Demonstrable experience providing high-level administrative support Location Based in South Oxfordshire, this role is fully office-based at a location easily accessible with good transport links. Parking is available on-site, and the office environment offers a professional yet welcoming atmosphere. Travel may be required for occasional events or meetings. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Operations Executive Central Manchester Salary - Up to £30,000 This is a fantastic opportunity to join a growing business operating in a highly innovative and future-focused environment. Our client has a strong emphasis on long-term thinking, innovation and building high-quality relationships, they have created a business that is genuinely different in its approach. As the growth continues, they are looking to appoint an Operations Executive to support the smooth day-to-day running of the office while also providing direct support to the CEO. This is a varied and hands-on role, suited to someone who enjoys being at the centre of a business and takes pride in keeping things organised, efficient and running smoothly. It's a great opportunity for someone who thrives in a fast-paced environment and enjoys working across office support, onboarding, coordination and executive assistance. Key responsibilities: Coordinating onboarding for new starters, ensuring everything is in place for a smooth and welcoming start Arranging system access, login details and IT equipment ahead of day one Collecting and checking right to work documentation Maintaining the fixed asset register for office equipment Organising welcome lunches for new starters Booking travel and accommodation as required Supporting the day-to-day running of the office Monitoring and replenishing office stock Liaising with relevant teams to resolve facilities issues Providing EA support to the CEO Maintaining supplier records and relationships Monitoring supplier usage and flagging upcoming licence renewals Coordinating meetings and managing complex diary scheduling Organising team events and socials Tracking receipts and following up on expense submissions daily The ideal profile: Previous experience in an office coordination, operations support or EA role Highly organised with strong attention to detail Proactive, reliable and comfortable managing a broad range of responsibilities Strong communication skills and a confident approach when dealing with stakeholders across the business Able to manage competing priorities in a busy, fast-moving environment Positive, practical and happy to take ownership This is an excellent opportunity to join a business with real momentum, in a role that offers plenty of variety, visibility and the chance to make a genuine impact.
Apr 25, 2026
Contractor
Operations Executive Central Manchester Salary - Up to £30,000 This is a fantastic opportunity to join a growing business operating in a highly innovative and future-focused environment. Our client has a strong emphasis on long-term thinking, innovation and building high-quality relationships, they have created a business that is genuinely different in its approach. As the growth continues, they are looking to appoint an Operations Executive to support the smooth day-to-day running of the office while also providing direct support to the CEO. This is a varied and hands-on role, suited to someone who enjoys being at the centre of a business and takes pride in keeping things organised, efficient and running smoothly. It's a great opportunity for someone who thrives in a fast-paced environment and enjoys working across office support, onboarding, coordination and executive assistance. Key responsibilities: Coordinating onboarding for new starters, ensuring everything is in place for a smooth and welcoming start Arranging system access, login details and IT equipment ahead of day one Collecting and checking right to work documentation Maintaining the fixed asset register for office equipment Organising welcome lunches for new starters Booking travel and accommodation as required Supporting the day-to-day running of the office Monitoring and replenishing office stock Liaising with relevant teams to resolve facilities issues Providing EA support to the CEO Maintaining supplier records and relationships Monitoring supplier usage and flagging upcoming licence renewals Coordinating meetings and managing complex diary scheduling Organising team events and socials Tracking receipts and following up on expense submissions daily The ideal profile: Previous experience in an office coordination, operations support or EA role Highly organised with strong attention to detail Proactive, reliable and comfortable managing a broad range of responsibilities Strong communication skills and a confident approach when dealing with stakeholders across the business Able to manage competing priorities in a busy, fast-moving environment Positive, practical and happy to take ownership This is an excellent opportunity to join a business with real momentum, in a role that offers plenty of variety, visibility and the chance to make a genuine impact.
Sous Chef Up to £16 per hour We're recruiting a Sous Chef to support the Head Chef in leading a busy, high-performing kitchen. This is a fast-paced, quality-led environment focused on fresh, vibrant cooking , with everything prepared daily. You'll be a key part of the kitchen team, working closely with the Head Chef and stepping up to lead service when required. Benefits Up to £16 per hour Bonus scheme available Free meals on shift 50% discount when dining (up to 5 guests) Paid every 2 weeks (with early access option) Company pension Employee referral bonuses (£100-£1,000) Employee Assistance Programme Structured training and development Regular team socials and company events Responsibilities as Sous Chef Support the Head Chef in day-to-day kitchen operations Lead the kitchen during service when required Maintain high standards of food quality and presentation Support stock control, ordering, and kitchen systems Train and develop junior chefs Ensure food safety and compliance standards are met What We're Looking For Experience as a Sous Chef or strong Senior CDP ready to step up Passion for fresh, flavoursome food Strong organisation and leadership skills Hands-on approach with a positive attitude Ability to work in a fast-paced kitchen environment If you're a Sous Chef looking to step into a strong, fresh food operation with progression and support , we'd love to hear from you. Apply now to discuss the role further.
Apr 25, 2026
Full time
Sous Chef Up to £16 per hour We're recruiting a Sous Chef to support the Head Chef in leading a busy, high-performing kitchen. This is a fast-paced, quality-led environment focused on fresh, vibrant cooking , with everything prepared daily. You'll be a key part of the kitchen team, working closely with the Head Chef and stepping up to lead service when required. Benefits Up to £16 per hour Bonus scheme available Free meals on shift 50% discount when dining (up to 5 guests) Paid every 2 weeks (with early access option) Company pension Employee referral bonuses (£100-£1,000) Employee Assistance Programme Structured training and development Regular team socials and company events Responsibilities as Sous Chef Support the Head Chef in day-to-day kitchen operations Lead the kitchen during service when required Maintain high standards of food quality and presentation Support stock control, ordering, and kitchen systems Train and develop junior chefs Ensure food safety and compliance standards are met What We're Looking For Experience as a Sous Chef or strong Senior CDP ready to step up Passion for fresh, flavoursome food Strong organisation and leadership skills Hands-on approach with a positive attitude Ability to work in a fast-paced kitchen environment If you're a Sous Chef looking to step into a strong, fresh food operation with progression and support , we'd love to hear from you. Apply now to discuss the role further.
Role: Gas Settlements Analyst Salary: £27,976 per annum plus bonus scheme Location: Chandlers Ford / Home Working We're looking for a Gas Settlements Analyst to join our team here at Luxion Group, supporting the accurate management of gas supply data across our portfolio! This role can be based at our Chandlers Ford head office or remotely across the UK, with occasional travel to site. The role In this role, you'll be responsible for processing settlement exceptions and ensuing our gas liabilities are correctly reflected within industry reconciliation processes. It's a key position that underpins data accuracy, compliance, and the smooth running of operations. You'll collect, validate and analyse settlement data, ensuring accuracy and alignment with industry standards. You'll investigate and resolve discrepancies within agreed SLA's, ensuring all exceptions are handled compliantly while identify opportunities to improve processes and efficiency. Working closely with internal teams and external partners, you'll support seamless operations, maintain data integrity, and help resolve settlement related issues. What We're Looking For We're looking for someone with strong experience in data management and analysis, ideally gained within an analyst or back-office position in an energy supplier or similar environment. You'll have sound Excel skills and be comfortable working with large volumes of data, always ensuring accuracy and attention to detail. You're a confident communicator with excellent written and verbal skills, able to work effectively with internal teams and external stakeholders. With a natural problem-solving mindset, you'll be proactive in identifying issues and delivery practical solutions. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive. Our employees, just like our customers, come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Apr 25, 2026
Full time
Role: Gas Settlements Analyst Salary: £27,976 per annum plus bonus scheme Location: Chandlers Ford / Home Working We're looking for a Gas Settlements Analyst to join our team here at Luxion Group, supporting the accurate management of gas supply data across our portfolio! This role can be based at our Chandlers Ford head office or remotely across the UK, with occasional travel to site. The role In this role, you'll be responsible for processing settlement exceptions and ensuing our gas liabilities are correctly reflected within industry reconciliation processes. It's a key position that underpins data accuracy, compliance, and the smooth running of operations. You'll collect, validate and analyse settlement data, ensuring accuracy and alignment with industry standards. You'll investigate and resolve discrepancies within agreed SLA's, ensuring all exceptions are handled compliantly while identify opportunities to improve processes and efficiency. Working closely with internal teams and external partners, you'll support seamless operations, maintain data integrity, and help resolve settlement related issues. What We're Looking For We're looking for someone with strong experience in data management and analysis, ideally gained within an analyst or back-office position in an energy supplier or similar environment. You'll have sound Excel skills and be comfortable working with large volumes of data, always ensuring accuracy and attention to detail. You're a confident communicator with excellent written and verbal skills, able to work effectively with internal teams and external stakeholders. With a natural problem-solving mindset, you'll be proactive in identifying issues and delivery practical solutions. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive. Our employees, just like our customers, come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Regional Development Chef Chartwells - Education Catering Role Overview This role plays a pivotal part in supporting the Chartwells Operations Team to ensure our school catering teams fully understand their responsibilities and deliver against clear standards and expectations. You will drive a consistent, elevated and innovative food offer across all schools - from counter service to hospitality and event catering. The role ensures modular menus are implemented using The Source recipes, hospitality brochures are relevant and user-friendly, and the "Beyond the Kitchen" programme is embedded successfully across every site. You will lead the development of kitchen teams, champion new food concepts, and ensure our food offer remains fresh, inspiring, compliant, and commercially successful. Key Responsibilities Lead the delivery and presentation of food across schools, encouraging teams to showcase their offer and host tastings with clients. Engage clients in meaningful conversations around food quality, innovation, and school strategy. Create and implement new culinary ideas such as pop-ups, BBQ events, tasting events, and themed food activations. Develop innovative, School Food Standards-compliant regional dishes for inclusion on menus. Ensure modular menus are implemented correctly using approved recipes from The Source. Ensure every school has a relevant and accessible hospitality brochure. Team Development & Training Train culinary teams across all craft levels, reviewing kitchen operations and developing capability at every level. Deliver bi-annual unit manager training to support new menu launches and updates. Support and coach teams through chef challenges and provide short-term relief support where required. Ensure "Tasting Kitchen" and "Recipe Clinics" are embedded across the estate. Beyond the Kitchen Programme Support and guide schools in embedding the Beyond the Kitchen programme. Ensure activities are planned, diarised, and delivered consistently. Liaise with the Nutrition Team where required. Personally deliver selected Beyond the Kitchen activities throughout the year. Operational & Strategic Support Support mobilisation of new contracts. Oversee planning of large-scale hospitality events within schools. Review and update school strategies during each visit. Maintain a strong understanding of purchasing compliance, sourcing, and commercial performance. Key Relationships Chartwells Culinary Director Managing Director Senior Leadership Team Head of Operations Regional Managers Compass Group UK Food Service Team School Clients Kitchen Teams Catering Managers / General Managers Unit Managers About You Genuine passion for food and education catering Strong knowledge of food trends and culinary development Creative foodservice background Experience with purchasing, sourcing, modular menus and recipe systems Proven track record of developing and implementing food concepts Experience working in fast-paced, forward-thinking environments Excellent communication and influencing skills Strong coaching and leadership ability Ability to build relationships across diverse stakeholder groups Strong project management skills Knowledge of varied food production methods Passion-led approach to school visits, always showcasing the very best food We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2402/L/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 25, 2026
Full time
Regional Development Chef Chartwells - Education Catering Role Overview This role plays a pivotal part in supporting the Chartwells Operations Team to ensure our school catering teams fully understand their responsibilities and deliver against clear standards and expectations. You will drive a consistent, elevated and innovative food offer across all schools - from counter service to hospitality and event catering. The role ensures modular menus are implemented using The Source recipes, hospitality brochures are relevant and user-friendly, and the "Beyond the Kitchen" programme is embedded successfully across every site. You will lead the development of kitchen teams, champion new food concepts, and ensure our food offer remains fresh, inspiring, compliant, and commercially successful. Key Responsibilities Lead the delivery and presentation of food across schools, encouraging teams to showcase their offer and host tastings with clients. Engage clients in meaningful conversations around food quality, innovation, and school strategy. Create and implement new culinary ideas such as pop-ups, BBQ events, tasting events, and themed food activations. Develop innovative, School Food Standards-compliant regional dishes for inclusion on menus. Ensure modular menus are implemented correctly using approved recipes from The Source. Ensure every school has a relevant and accessible hospitality brochure. Team Development & Training Train culinary teams across all craft levels, reviewing kitchen operations and developing capability at every level. Deliver bi-annual unit manager training to support new menu launches and updates. Support and coach teams through chef challenges and provide short-term relief support where required. Ensure "Tasting Kitchen" and "Recipe Clinics" are embedded across the estate. Beyond the Kitchen Programme Support and guide schools in embedding the Beyond the Kitchen programme. Ensure activities are planned, diarised, and delivered consistently. Liaise with the Nutrition Team where required. Personally deliver selected Beyond the Kitchen activities throughout the year. Operational & Strategic Support Support mobilisation of new contracts. Oversee planning of large-scale hospitality events within schools. Review and update school strategies during each visit. Maintain a strong understanding of purchasing compliance, sourcing, and commercial performance. Key Relationships Chartwells Culinary Director Managing Director Senior Leadership Team Head of Operations Regional Managers Compass Group UK Food Service Team School Clients Kitchen Teams Catering Managers / General Managers Unit Managers About You Genuine passion for food and education catering Strong knowledge of food trends and culinary development Creative foodservice background Experience with purchasing, sourcing, modular menus and recipe systems Proven track record of developing and implementing food concepts Experience working in fast-paced, forward-thinking environments Excellent communication and influencing skills Strong coaching and leadership ability Ability to build relationships across diverse stakeholder groups Strong project management skills Knowledge of varied food production methods Passion-led approach to school visits, always showcasing the very best food We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2402/L/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Partnership Development Officer Job Reference: 3469 Division, Department: CU Coventry (CUC), CUC NITE Professional Services Salary: Competitive starting salary range from £31,009 up to £33,470 per annum (dependent upon experience) with the potential to progress. A discretionary range for candidates with exceptional experience can be discussed/considered Mode: Full Time, Permanent Location: Milton Keynes Our Mission Coventry University Group is a global education group with a mission of Creating Better Futures. We are driven by our passionate belief in the transformational power of education and research to enable and empower our students, colleagues and partners and to improve the world around them. Coventry University's National Institute of Teaching & Education (NITE) is a global provider of postgraduate degrees, training and professional development for teachers and school/college leaders. Our courses innovate in their flexibility and blend online and in-person delivery with school-based practice and a highly regarded tutorial programme. The Role Please note this role is based in Milton Keynes. This role offers the opportunity to join NITE as a Partnership Development Officer with responsibility for a defined programme area, including the management of partnership accounts developed through the Partnerships Team. The postholder will build and maintain effective relationships with partners and stakeholders, managing school enquiries and delivering clear communication across a range of audiences in the UK and internationally. The role includes identifying and developing new partnership opportunities, contributing to business cases and tender submissions, and supporting the achievement of partnership development and student recruitment targets. The postholder will also maintain accurate partnership records and reporting data, and work collaboratively with colleagues across NITE and the wider university to support effective onboarding and partnership management processes. In addition, the role contributes to the promotion of NITE's programmes through attendance at events, exhibitions, and conferences to raise awareness and strengthen networks. For an informal discussion about the role with NITE's Head of Partnerships, Matt Pritchard, please email For more information on NITE please visit: Our Successful Candidate We are seeking an experienced and highly organised individual to join the team and contribute to the development of new partnerships with schools, Multi-Academy Trusts, Local Authorities, and other education organisations. The successful candidate will be able to work efficiently, manage competing priorities, and operate at pace, while demonstrating excellent communication skills. They will bring experience of working in or with schools and/or in a role related to customer service, operations, or account management. With a strong focus on relationship-building, they will be confident engaging a wide range of stakeholders and committed to developing and sustaining effective partnerships. A proactive approach and the ability to communicate clearly and professionally across different audiences will be essential. To apply for the role please provide a covering letter along with your CV. The Benefits As a staff member of NITE, you will have access to a wide range of industry leading rewards and benefits which includes: Excellent Employers Pension Contribution 30 days Annual leave plus Bank Holidays New Holiday Purchase Scheme up to 5 additional days Life Assurance 4 x Salary BUPA Cash Plan 50% off Tuition Fee's for staff dependants CU Reward Scheme - Discounts across a range of High Street/ Online Retailers Cycle To work scheme Our Culture As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all. Closing date: Wednesday 29 th April. To apply, please visit our website via the button below.
Apr 25, 2026
Full time
Partnership Development Officer Job Reference: 3469 Division, Department: CU Coventry (CUC), CUC NITE Professional Services Salary: Competitive starting salary range from £31,009 up to £33,470 per annum (dependent upon experience) with the potential to progress. A discretionary range for candidates with exceptional experience can be discussed/considered Mode: Full Time, Permanent Location: Milton Keynes Our Mission Coventry University Group is a global education group with a mission of Creating Better Futures. We are driven by our passionate belief in the transformational power of education and research to enable and empower our students, colleagues and partners and to improve the world around them. Coventry University's National Institute of Teaching & Education (NITE) is a global provider of postgraduate degrees, training and professional development for teachers and school/college leaders. Our courses innovate in their flexibility and blend online and in-person delivery with school-based practice and a highly regarded tutorial programme. The Role Please note this role is based in Milton Keynes. This role offers the opportunity to join NITE as a Partnership Development Officer with responsibility for a defined programme area, including the management of partnership accounts developed through the Partnerships Team. The postholder will build and maintain effective relationships with partners and stakeholders, managing school enquiries and delivering clear communication across a range of audiences in the UK and internationally. The role includes identifying and developing new partnership opportunities, contributing to business cases and tender submissions, and supporting the achievement of partnership development and student recruitment targets. The postholder will also maintain accurate partnership records and reporting data, and work collaboratively with colleagues across NITE and the wider university to support effective onboarding and partnership management processes. In addition, the role contributes to the promotion of NITE's programmes through attendance at events, exhibitions, and conferences to raise awareness and strengthen networks. For an informal discussion about the role with NITE's Head of Partnerships, Matt Pritchard, please email For more information on NITE please visit: Our Successful Candidate We are seeking an experienced and highly organised individual to join the team and contribute to the development of new partnerships with schools, Multi-Academy Trusts, Local Authorities, and other education organisations. The successful candidate will be able to work efficiently, manage competing priorities, and operate at pace, while demonstrating excellent communication skills. They will bring experience of working in or with schools and/or in a role related to customer service, operations, or account management. With a strong focus on relationship-building, they will be confident engaging a wide range of stakeholders and committed to developing and sustaining effective partnerships. A proactive approach and the ability to communicate clearly and professionally across different audiences will be essential. To apply for the role please provide a covering letter along with your CV. The Benefits As a staff member of NITE, you will have access to a wide range of industry leading rewards and benefits which includes: Excellent Employers Pension Contribution 30 days Annual leave plus Bank Holidays New Holiday Purchase Scheme up to 5 additional days Life Assurance 4 x Salary BUPA Cash Plan 50% off Tuition Fee's for staff dependants CU Reward Scheme - Discounts across a range of High Street/ Online Retailers Cycle To work scheme Our Culture As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all. Closing date: Wednesday 29 th April. To apply, please visit our website via the button below.
Village Hotels - Cardiff - Leisure
Cardiff, South Glamorgan
Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you'll keep our clubs running like a well oiled machine. It's your job to keep both our members happy, through efficient process and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you're getting the very best out of the people around you. A natural leader, you'll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless operations and a passion for all things fitness. You're super organised, so you'll have no problem multi tasking to ensure all key areas are tackled, from managing the poolside to coaching members on the gym floor. You have a passion for helping others perform to their maximum potential, whether that's a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry. They've got your back. And we've got yours. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs across Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits such as: Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year. Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast. Friends and Family discounted stays from £49 including breakfast. 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill. 30% discount on and off shift in our Village Hotel Starbucks stores. Excellent training and development including our Rising Stars and Talent Academy programmes. A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform. Discounts and cashback offers on many High Street Brands and Supermarkets. A range of Well being and Healthcare benefits and monthly well being programmes for all employees to support your mental health. Putting your Mental Well being first with Mental Health first aiders and up to 2 mental health days to utilise annually. Financial wellbeing support and salary drawdown via Wagestream. Access to our Employee Assistance Programme, offering support and counselling. Flexible working hours. A fun, supportive and inclusive work environment with regular team events. Excellent Reward and Recognition Incentive schemes. Anniversary rewards for key milestones of service. Electric car salary sacrifice scheme. Have your birthday off guaranteed. Discounted Health Cash plan and Sick pay Insurance. A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities. Enhanced maternity and paternity benefits and pay. Company Pension scheme. Life Insurance. T&C's apply based on your contract. But what we need from you: Own it. A passion for leisure and fitness. Good knowledge and experience of leisure operations. Attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered. Motivational and passionate about developing others. Please note - All offers are subject to a successful DBS check in this role. Come and be part of something new & something special - Work, Grow & Play the Village Way! Compensation: To be discussed.
Apr 25, 2026
Full time
Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you'll keep our clubs running like a well oiled machine. It's your job to keep both our members happy, through efficient process and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you're getting the very best out of the people around you. A natural leader, you'll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless operations and a passion for all things fitness. You're super organised, so you'll have no problem multi tasking to ensure all key areas are tackled, from managing the poolside to coaching members on the gym floor. You have a passion for helping others perform to their maximum potential, whether that's a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry. They've got your back. And we've got yours. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs across Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits such as: Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year. Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast. Friends and Family discounted stays from £49 including breakfast. 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill. 30% discount on and off shift in our Village Hotel Starbucks stores. Excellent training and development including our Rising Stars and Talent Academy programmes. A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform. Discounts and cashback offers on many High Street Brands and Supermarkets. A range of Well being and Healthcare benefits and monthly well being programmes for all employees to support your mental health. Putting your Mental Well being first with Mental Health first aiders and up to 2 mental health days to utilise annually. Financial wellbeing support and salary drawdown via Wagestream. Access to our Employee Assistance Programme, offering support and counselling. Flexible working hours. A fun, supportive and inclusive work environment with regular team events. Excellent Reward and Recognition Incentive schemes. Anniversary rewards for key milestones of service. Electric car salary sacrifice scheme. Have your birthday off guaranteed. Discounted Health Cash plan and Sick pay Insurance. A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities. Enhanced maternity and paternity benefits and pay. Company Pension scheme. Life Insurance. T&C's apply based on your contract. But what we need from you: Own it. A passion for leisure and fitness. Good knowledge and experience of leisure operations. Attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered. Motivational and passionate about developing others. Please note - All offers are subject to a successful DBS check in this role. Come and be part of something new & something special - Work, Grow & Play the Village Way! Compensation: To be discussed.
Metropolitan Thames Valley
Beeston, Nottinghamshire
Head of Health and Safety Location: Nottingham - NG9 1LA or London - EC1N 8JS Contract: Full time permanent - hybrid working Salary Banding: Nottingham - £82,002 - £86,318 - London £84,539 - £88,988 (Dependent upon experience & location) At Metropolitan Thames Valley Housing (MTVH), keeping people safe isn't a standalone function it's something we do together. We're looking for a Head of Health & Safety who can lead strategically, work collaboratively across a complex organisation, and embed a strong, practical safety culture that supports both our colleagues and the communities we serve. This is a senior leadership role with real influence. You'll shape and deliver our Health & Safety strategy, act as a trusted adviser to leaders and stakeholders, and ensure occupational H&S is fully integrated into how we operate from frontline services to corporate decision-making. What you'll be responsible for As our Head of Health & Safety, you will: Provide strategic leadership for Health & Safety across MTVH, setting clear frameworks, policies and management systems aligned to legislation, best practice and our organisational goals. Champion occupational H&S, ensuring risks are properly understood and managed across diverse services including housing, construction-related activity and corporate environments. Work collaboratively with colleagues across directorates to embed Health & Safety into everyday operations, decision-making and service delivery. Engage and influence stakeholders at all levels acting as the organisation's health & safety authority while building trust, shared ownership and practical solutions. Lead risk management, owning corporate risk registers, monitoring programmes and assurance activity, and driving proactive risk mitigation. Ensure compliance with all relevant health & safety legislation, keeping the organisation informed of changes and implications. Oversee incident management, ensuring investigations are proportionate, learning-focused and result in meaningful preventative action. Strengthen competence and capability, through clear training, awareness programmes and professional development within the H&S team. Monitor performance and report effectively, using data, KPIs and insight to identify trends, risks and opportunities for improvement. Lead systems, budgets and resources, ensuring H&S tools, systems and budgets are well managed and add real value. Develop and lead a high-performing team, setting clear direction, supporting continuous development and fostering a culture of learning and improvement. What we're looking for You'll bring credibility, confidence and a collaborative leadership style, alongside: A recognised Health & Safety qualification, minimum NEBOSH Diploma (or equivalent) in Occupational Safety & Health. Proven experience in a senior health & safety leadership role, ideally within housing or a similarly complex, asset-based environment, with construction-related exposure. A strong working knowledge of UK health & safety legislation, regulation and best practice. Demonstrable experience in risk management, incident investigation and assurance. Excellent communication and stakeholder management skills, with the ability to influence at senior and operational levels. A pragmatic, improvement-focused mindset confident using data and insight to drive better outcomes. Strong people leadership skills, with experience of managing, motivating and developing specialist teams. Why join MTVH? At MTVH, you'll be part of a values-led organisation where care, collaboration and accountability matter. You'll have the opportunity to shape how Health & Safety is experienced across a large, diverse and purpose-driven organisation working alongside leaders who take safety seriously and value partnership. Application with your CV and a covering letter. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Apr 25, 2026
Full time
Head of Health and Safety Location: Nottingham - NG9 1LA or London - EC1N 8JS Contract: Full time permanent - hybrid working Salary Banding: Nottingham - £82,002 - £86,318 - London £84,539 - £88,988 (Dependent upon experience & location) At Metropolitan Thames Valley Housing (MTVH), keeping people safe isn't a standalone function it's something we do together. We're looking for a Head of Health & Safety who can lead strategically, work collaboratively across a complex organisation, and embed a strong, practical safety culture that supports both our colleagues and the communities we serve. This is a senior leadership role with real influence. You'll shape and deliver our Health & Safety strategy, act as a trusted adviser to leaders and stakeholders, and ensure occupational H&S is fully integrated into how we operate from frontline services to corporate decision-making. What you'll be responsible for As our Head of Health & Safety, you will: Provide strategic leadership for Health & Safety across MTVH, setting clear frameworks, policies and management systems aligned to legislation, best practice and our organisational goals. Champion occupational H&S, ensuring risks are properly understood and managed across diverse services including housing, construction-related activity and corporate environments. Work collaboratively with colleagues across directorates to embed Health & Safety into everyday operations, decision-making and service delivery. Engage and influence stakeholders at all levels acting as the organisation's health & safety authority while building trust, shared ownership and practical solutions. Lead risk management, owning corporate risk registers, monitoring programmes and assurance activity, and driving proactive risk mitigation. Ensure compliance with all relevant health & safety legislation, keeping the organisation informed of changes and implications. Oversee incident management, ensuring investigations are proportionate, learning-focused and result in meaningful preventative action. Strengthen competence and capability, through clear training, awareness programmes and professional development within the H&S team. Monitor performance and report effectively, using data, KPIs and insight to identify trends, risks and opportunities for improvement. Lead systems, budgets and resources, ensuring H&S tools, systems and budgets are well managed and add real value. Develop and lead a high-performing team, setting clear direction, supporting continuous development and fostering a culture of learning and improvement. What we're looking for You'll bring credibility, confidence and a collaborative leadership style, alongside: A recognised Health & Safety qualification, minimum NEBOSH Diploma (or equivalent) in Occupational Safety & Health. Proven experience in a senior health & safety leadership role, ideally within housing or a similarly complex, asset-based environment, with construction-related exposure. A strong working knowledge of UK health & safety legislation, regulation and best practice. Demonstrable experience in risk management, incident investigation and assurance. Excellent communication and stakeholder management skills, with the ability to influence at senior and operational levels. A pragmatic, improvement-focused mindset confident using data and insight to drive better outcomes. Strong people leadership skills, with experience of managing, motivating and developing specialist teams. Why join MTVH? At MTVH, you'll be part of a values-led organisation where care, collaboration and accountability matter. You'll have the opportunity to shape how Health & Safety is experienced across a large, diverse and purpose-driven organisation working alongside leaders who take safety seriously and value partnership. Application with your CV and a covering letter. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Head of Lighting & Sound When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of Lighting & Sound - Sunderland Empire Theatre Reports to: Technical & Buildings Manager Reports: Deputy Chief LX, Senior Technician (s); Casual stage & LX crew Annualised hours contract - 40 hours per week plus 180 premium hours per annum. Join our Technical Department in a key leadership role supporting the Technical Manager while leading, managing, and developing the Lighting and Sound teams. You'll play a central part in welcoming and coordinating visiting companies, overseeing their technical and staffing requirements, delivering productions and events to the highest standards of safety and compliance, and ensuring our venue's equipment and infrastructure are maintained to an exceptional level. This full time, permanent position offers the opportunity to contribute to a dynamic, collaborative technical team at the heart of our venue's operations. Key Responsibilities Lead on the safe and efficient fit ups, load outs, and show operations in line with legislation and visiting company requirements. Enforce safe working practices, ensuring trained and competent staff appropriate to the operational requirements. Supporting the Technical Manager ensure that all activities, infrastructure and equipment meet regulations and ATG Policies Procedures and guidance. Manage the safe operation, maintenance, testing and repair of all venue electrical and technical infrastructure and equipment. Service, maintain, and install electrical equipment in accordance with current IEE regulations. Monitor and coordinate external contractors, ensuring all work meets required standards and Health & Safety obligations. Work with the city council and partner agencies to ensure compliance for visiting productions. Operational Requirements Schedule and resource technical staff through effective long term planning, costing, and compliance with working time and union agreements. Work closely with visiting companies to meet technical needs economically and within contractual terms. Communicate seat removals or layout changes to Box Office, Marketing, and Front of House. Ensure all expenditure aligns with agreed budgets and ATG finance policies. Technical Lead all Lighting and Sound activity, ensuring productions and events are delivered to the highest standard. Work with the Technical Manager and Head of Stage to ensure all production requirements are met efficiently. Plan ahead and schedule technical staff effectively, producing and approving rosters in good time. Provide excellent customer care to producers, touring companies, and production teams in partnership with Technical and Stage Door teams. Act as a primary contact for visiting companies, responding promptly and professionally. Assist with get ins/get outs and operate as duty technician or console operator when required. Train and develop technical staff to meet business needs. Maintain accurate records of equipment maintenance, inspections, and insurance checks. Attend technical meetings and communicate company processes, updates, and goals. Safety Support the implementation and monitoring of Health & Safety procedures in line with legislation for staff and visiting companies. Ensure backstage and technical operations comply with legislation and ATG policies, with all documentation completed to a high standard. Carry out and regularly review Risk Assessments and Method Statements. Action safety points raised through audits or meetings within agreed timescales. Maintenance Work with the Technical Manager and Head of Stage to ensure backstage and auditorium areas are presented to the highest standards and remain safe. Develop, plan, and participate in maintenance, inspections, and testing of all technical infrastructure and equipment. Staff Development, Training & Communication Support the development of a skilled, cohesive, and motivated team through strong communication, training, and development. Ensure all ATG HR policies and procedures are implemented. Assist in recruiting, training, and managing staff to achieve departmental and business objectives. Participate in company, venue, and departmental meetings to ensure clear and consistent communication. Other Duties Work at other ATG venues when required. Undertake any reasonable duties and training as needed. Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Proven experience working on medium to large-scale touring productions, either from a receiving house or touring company perspective. Demonstrable experience in both leading and contributing effectively within a collaborative team environment. Proficient in the setup, operation, and live mixing of lighting for theatrical productions and live events. Extensive experience in programming and operating lighting using ETC Eos-family consoles, with a high level of proficiency expected. Familiarity with the Apex 10 desk is desirable, with the ability to deliver complex lighting states accurately and efficiently under production conditions. A versatile and experienced multi-skilled theatre technician, confident across a broad range of technical disciplines. Practical experience and competence in the use of counterweight (single purchase) flying systems. Excellent written and verbal communication skills, with a demonstrated ability to motivate colleagues and a strong commitment to both personal and team development. A proactive, solution-focused approach to problem solving, with the ability to remain calm and effective under pressure. Sound working knowledge of current health and safety legislation, including the Construction (Design and Management) Regulations 2015 (CDM), the Work at Height Regulations 2005 (WAHR), the Lifting. Operations and Lifting Equipment Regulations 1998 (LOLER), and the Provision and Use of Wok Equipment Regulations 1998 (PUWER), with the ability to apply these principles effectively within a practical theatre environment. Willingness and ability to work flexible hours, including evenings, weekends, and bank holidays, as required by the production schedule. A genuine enthusiasm for live performance and a commitment to delivering high-quality technical support to artists, creatives, and audiences alike. Desirable Formal training in Manual Handling and Working at Height, with the ability to apply safe working practices in line with current legislation. Current First Aid at Work certification. Portable Appliance Testing (PAT) qualification, with the ability to conduct and document inspections in accordance with safety standards. IOSH Managing Safely certificate or equivalent, demonstrating a proactive approach to maintaining a safe and legally compliant working environment. Qualification or proven competency in the safe use and handling of stage pyrotechnics. A working knowledge of the Health and Safety at Work etc. Act 1974 (HSAW), with the ability to support its practical application in a technical theatre setting. Understanding of domestic electrical installation principles, with working knowledge of relevant regulations and best practices. Certificates in BS 7909:2011 Code of Practice for Temporary Electrical Systems for Entertainment and related purposes and its implementation in live performance environments and BS 7671:2018 (IET Wiring Regulations), particularly in relation to theatre installations and temporary power systems. General understanding of building maintenance requirements and the ability to identify and report issues appropriately. Working knowledge of the BECTU/UK Theatre collective agreement, with an understanding of relevant working practices and conditions. Experience in relighting touring or transferred productions, with sensitivity to both the artistic intent and practical constraints of the receiving venue. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees . click apply for full job details
Apr 25, 2026
Full time
Head of Lighting & Sound When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of Lighting & Sound - Sunderland Empire Theatre Reports to: Technical & Buildings Manager Reports: Deputy Chief LX, Senior Technician (s); Casual stage & LX crew Annualised hours contract - 40 hours per week plus 180 premium hours per annum. Join our Technical Department in a key leadership role supporting the Technical Manager while leading, managing, and developing the Lighting and Sound teams. You'll play a central part in welcoming and coordinating visiting companies, overseeing their technical and staffing requirements, delivering productions and events to the highest standards of safety and compliance, and ensuring our venue's equipment and infrastructure are maintained to an exceptional level. This full time, permanent position offers the opportunity to contribute to a dynamic, collaborative technical team at the heart of our venue's operations. Key Responsibilities Lead on the safe and efficient fit ups, load outs, and show operations in line with legislation and visiting company requirements. Enforce safe working practices, ensuring trained and competent staff appropriate to the operational requirements. Supporting the Technical Manager ensure that all activities, infrastructure and equipment meet regulations and ATG Policies Procedures and guidance. Manage the safe operation, maintenance, testing and repair of all venue electrical and technical infrastructure and equipment. Service, maintain, and install electrical equipment in accordance with current IEE regulations. Monitor and coordinate external contractors, ensuring all work meets required standards and Health & Safety obligations. Work with the city council and partner agencies to ensure compliance for visiting productions. Operational Requirements Schedule and resource technical staff through effective long term planning, costing, and compliance with working time and union agreements. Work closely with visiting companies to meet technical needs economically and within contractual terms. Communicate seat removals or layout changes to Box Office, Marketing, and Front of House. Ensure all expenditure aligns with agreed budgets and ATG finance policies. Technical Lead all Lighting and Sound activity, ensuring productions and events are delivered to the highest standard. Work with the Technical Manager and Head of Stage to ensure all production requirements are met efficiently. Plan ahead and schedule technical staff effectively, producing and approving rosters in good time. Provide excellent customer care to producers, touring companies, and production teams in partnership with Technical and Stage Door teams. Act as a primary contact for visiting companies, responding promptly and professionally. Assist with get ins/get outs and operate as duty technician or console operator when required. Train and develop technical staff to meet business needs. Maintain accurate records of equipment maintenance, inspections, and insurance checks. Attend technical meetings and communicate company processes, updates, and goals. Safety Support the implementation and monitoring of Health & Safety procedures in line with legislation for staff and visiting companies. Ensure backstage and technical operations comply with legislation and ATG policies, with all documentation completed to a high standard. Carry out and regularly review Risk Assessments and Method Statements. Action safety points raised through audits or meetings within agreed timescales. Maintenance Work with the Technical Manager and Head of Stage to ensure backstage and auditorium areas are presented to the highest standards and remain safe. Develop, plan, and participate in maintenance, inspections, and testing of all technical infrastructure and equipment. Staff Development, Training & Communication Support the development of a skilled, cohesive, and motivated team through strong communication, training, and development. Ensure all ATG HR policies and procedures are implemented. Assist in recruiting, training, and managing staff to achieve departmental and business objectives. Participate in company, venue, and departmental meetings to ensure clear and consistent communication. Other Duties Work at other ATG venues when required. Undertake any reasonable duties and training as needed. Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Proven experience working on medium to large-scale touring productions, either from a receiving house or touring company perspective. Demonstrable experience in both leading and contributing effectively within a collaborative team environment. Proficient in the setup, operation, and live mixing of lighting for theatrical productions and live events. Extensive experience in programming and operating lighting using ETC Eos-family consoles, with a high level of proficiency expected. Familiarity with the Apex 10 desk is desirable, with the ability to deliver complex lighting states accurately and efficiently under production conditions. A versatile and experienced multi-skilled theatre technician, confident across a broad range of technical disciplines. Practical experience and competence in the use of counterweight (single purchase) flying systems. Excellent written and verbal communication skills, with a demonstrated ability to motivate colleagues and a strong commitment to both personal and team development. A proactive, solution-focused approach to problem solving, with the ability to remain calm and effective under pressure. Sound working knowledge of current health and safety legislation, including the Construction (Design and Management) Regulations 2015 (CDM), the Work at Height Regulations 2005 (WAHR), the Lifting. Operations and Lifting Equipment Regulations 1998 (LOLER), and the Provision and Use of Wok Equipment Regulations 1998 (PUWER), with the ability to apply these principles effectively within a practical theatre environment. Willingness and ability to work flexible hours, including evenings, weekends, and bank holidays, as required by the production schedule. A genuine enthusiasm for live performance and a commitment to delivering high-quality technical support to artists, creatives, and audiences alike. Desirable Formal training in Manual Handling and Working at Height, with the ability to apply safe working practices in line with current legislation. Current First Aid at Work certification. Portable Appliance Testing (PAT) qualification, with the ability to conduct and document inspections in accordance with safety standards. IOSH Managing Safely certificate or equivalent, demonstrating a proactive approach to maintaining a safe and legally compliant working environment. Qualification or proven competency in the safe use and handling of stage pyrotechnics. A working knowledge of the Health and Safety at Work etc. Act 1974 (HSAW), with the ability to support its practical application in a technical theatre setting. Understanding of domestic electrical installation principles, with working knowledge of relevant regulations and best practices. Certificates in BS 7909:2011 Code of Practice for Temporary Electrical Systems for Entertainment and related purposes and its implementation in live performance environments and BS 7671:2018 (IET Wiring Regulations), particularly in relation to theatre installations and temporary power systems. General understanding of building maintenance requirements and the ability to identify and report issues appropriately. Working knowledge of the BECTU/UK Theatre collective agreement, with an understanding of relevant working practices and conditions. Experience in relighting touring or transferred productions, with sensitivity to both the artistic intent and practical constraints of the receiving venue. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees . click apply for full job details
This is an opportunity for a high ownership SaaS salesprofessional to help grow our business across the wider European market. You will be responsible for acquiring new customers and expanding existing accounts through cross sell and up sell across our suite of online and software solutions. This role suits someone with a "start from scratch" mentality: you enjoy building territory plans, creating pipeline where little exists, opening new markets/accounts, and establishing repeatable sales motions. You will be comfortable selling consultatively to multiple stakeholders and adapting your approach across different European countries, cultures, and buying processes. Preferably, you will bring some understanding of the legal marketand curiosity about (or experience with) how AI is transforming legal work-and you'll be able to translate that change into practical, customer specific value propositions. About the Role In this role as a Sales Executive, you will: Own and grow a European territory: build and execute a country/segment plan aligned to pipeline and revenue targets. Build pipeline from scratch: generate qualified opportunities through proactive outbound (phone, email, social, events), partner routes where relevant, and tight follow up discipline. Full cycle SaaS sales execution: discovery, qualification, demo/solution positioning, proposal, negotiation, close; manage procurement and legal/commercial steps. New customer acquisition + expansion: win new logos and create cross sell/up sell opportunities across the product suite within existing accounts. Consultative selling: uncover client needs, map stakeholders, build business cases/ROI, and position solutions based on outcomes (not features). Accurate forecasting & CRM excellence: maintain clean opportunity data in Salesforce, produce reliable forecasts, and run a KPI-driven cadence (pipeline coverage, conversion, win/loss). Internal collaboration: partner with marketing, product, and customer success to improve messaging, deal velocity, onboarding, adoption, and expansion outcomes. Represent the company professionally across Europe: build trust with customers and act as a strong brand ambassador in meetings, conferences, and virtual sessions. Customer satisfaction: ensure strong handovers and account momentum to support retention and long term value. About you To be considered for the role of Sales Executive you will have: Fluent German Language Proven B2B SaaS sales experience selling subscription based online/software solutions (new business and/or full cycle), in a targeted, KPI driven environment. Evidence of consistently building pipeline (not only working inbound)-comfortable with cold outreach and multi touch prospecting. Strong capability to operate in a start from scratch environment: territory planning, account mapping, messaging/testing, and creating repeatable outreach plays. Demonstrated ability to sell to and influence multiple stakeholders (economic buyer, champions, end users, IT/security, procurement). Strong sales presentation and demo skills (in person and remote). Excellent negotiation, qualification, and needs analysis skills. Highly organized with strong time management, prioritization, and planning skills. Self motivated, resilient, target driven, and adaptable to new tools, processes, and ways of working. Strong listening, written, and verbal communication skills. Desirable Skills and Experience Understanding of the legal market (law firms and/or in house legal teams), including buying drivers and common workflows. Familiarity with how AI is changing legal work, such as: document review and drafting support, legal research, contract analysis, knowledge management, workflow automation, and risk/compliance use cases (experience can be practical, commercial, or product led). Experience selling across multiple European markets and adapting to different business cultures and procurement practices. Performance Mindset / What Success Looks Like You create a clear territory plan and build meaningful pipeline quickly, even where awareness or footprint is low. You run a disciplined weekly cadence (prospecting activity qualified meetings opportunities closed won), with strong Salesforce hygiene. You can clearly articulate the customer value of modern software-and where relevant, AI driven capabilities-in a way that resonates with legal stakeholders. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2 3 days a week in the office depending on the role) for our office based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real world solutions. Our Grow My Way programming and skills first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award winning reputation for inclusion and belonging, flexibility, work life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro boNo consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug free workplace. 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Apr 25, 2026
Full time
This is an opportunity for a high ownership SaaS salesprofessional to help grow our business across the wider European market. You will be responsible for acquiring new customers and expanding existing accounts through cross sell and up sell across our suite of online and software solutions. This role suits someone with a "start from scratch" mentality: you enjoy building territory plans, creating pipeline where little exists, opening new markets/accounts, and establishing repeatable sales motions. You will be comfortable selling consultatively to multiple stakeholders and adapting your approach across different European countries, cultures, and buying processes. Preferably, you will bring some understanding of the legal marketand curiosity about (or experience with) how AI is transforming legal work-and you'll be able to translate that change into practical, customer specific value propositions. About the Role In this role as a Sales Executive, you will: Own and grow a European territory: build and execute a country/segment plan aligned to pipeline and revenue targets. Build pipeline from scratch: generate qualified opportunities through proactive outbound (phone, email, social, events), partner routes where relevant, and tight follow up discipline. Full cycle SaaS sales execution: discovery, qualification, demo/solution positioning, proposal, negotiation, close; manage procurement and legal/commercial steps. New customer acquisition + expansion: win new logos and create cross sell/up sell opportunities across the product suite within existing accounts. Consultative selling: uncover client needs, map stakeholders, build business cases/ROI, and position solutions based on outcomes (not features). Accurate forecasting & CRM excellence: maintain clean opportunity data in Salesforce, produce reliable forecasts, and run a KPI-driven cadence (pipeline coverage, conversion, win/loss). Internal collaboration: partner with marketing, product, and customer success to improve messaging, deal velocity, onboarding, adoption, and expansion outcomes. Represent the company professionally across Europe: build trust with customers and act as a strong brand ambassador in meetings, conferences, and virtual sessions. Customer satisfaction: ensure strong handovers and account momentum to support retention and long term value. About you To be considered for the role of Sales Executive you will have: Fluent German Language Proven B2B SaaS sales experience selling subscription based online/software solutions (new business and/or full cycle), in a targeted, KPI driven environment. Evidence of consistently building pipeline (not only working inbound)-comfortable with cold outreach and multi touch prospecting. Strong capability to operate in a start from scratch environment: territory planning, account mapping, messaging/testing, and creating repeatable outreach plays. Demonstrated ability to sell to and influence multiple stakeholders (economic buyer, champions, end users, IT/security, procurement). Strong sales presentation and demo skills (in person and remote). Excellent negotiation, qualification, and needs analysis skills. Highly organized with strong time management, prioritization, and planning skills. Self motivated, resilient, target driven, and adaptable to new tools, processes, and ways of working. Strong listening, written, and verbal communication skills. Desirable Skills and Experience Understanding of the legal market (law firms and/or in house legal teams), including buying drivers and common workflows. Familiarity with how AI is changing legal work, such as: document review and drafting support, legal research, contract analysis, knowledge management, workflow automation, and risk/compliance use cases (experience can be practical, commercial, or product led). Experience selling across multiple European markets and adapting to different business cultures and procurement practices. Performance Mindset / What Success Looks Like You create a clear territory plan and build meaningful pipeline quickly, even where awareness or footprint is low. You run a disciplined weekly cadence (prospecting activity qualified meetings opportunities closed won), with strong Salesforce hygiene. You can clearly articulate the customer value of modern software-and where relevant, AI driven capabilities-in a way that resonates with legal stakeholders. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2 3 days a week in the office depending on the role) for our office based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real world solutions. Our Grow My Way programming and skills first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award winning reputation for inclusion and belonging, flexibility, work life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro boNo consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. 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We are looking for an amazing Store Manager to lead our lovely Canterbury team! As a Store Manager at Lucy & Yak, your role is to lead, manage and drive the success of your store by motivating & inspiring your team & building a community. You will always lead your team by example in creating outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you are responsible for ensuring your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Leadership Provide strong leadership, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve individual and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance individual and team performance. Empowering your Assistant Manager to do the same. Play a leading role in the recruitment, training, and development of a high-performing team. Manage, support, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer-Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration. Responsible for the day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Responsible for effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Analyse and interpret key performance indicators to drive informed decision-making. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in-store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! What are we looking for? Previous Management experience of 2 years within a customer facing role is essential Friendly and approachable: Your warm demeanour and welcoming attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. Leader: You are exceptional at motivating, developing and coaching a team to success Excellent communication and interpersonal skills. Proven ability to drive sales and achieve targets Good understanding of social media platforms (Instagram, Facebook, TikTok, etc) Good I.T skills - confident to use Word, Excel, social media applications & till systems Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues. Experience mid-long term planning would be a bonus Previous Fashion Retail Experience is highly desirable but not essential The fine print Salary based on experience Based in Canterbury 37.5 hours per week Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
Apr 25, 2026
Full time
We are looking for an amazing Store Manager to lead our lovely Canterbury team! As a Store Manager at Lucy & Yak, your role is to lead, manage and drive the success of your store by motivating & inspiring your team & building a community. You will always lead your team by example in creating outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you are responsible for ensuring your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Leadership Provide strong leadership, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve individual and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance individual and team performance. Empowering your Assistant Manager to do the same. Play a leading role in the recruitment, training, and development of a high-performing team. Manage, support, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer-Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration. Responsible for the day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Responsible for effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Analyse and interpret key performance indicators to drive informed decision-making. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in-store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! What are we looking for? Previous Management experience of 2 years within a customer facing role is essential Friendly and approachable: Your warm demeanour and welcoming attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. Leader: You are exceptional at motivating, developing and coaching a team to success Excellent communication and interpersonal skills. Proven ability to drive sales and achieve targets Good understanding of social media platforms (Instagram, Facebook, TikTok, etc) Good I.T skills - confident to use Word, Excel, social media applications & till systems Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues. Experience mid-long term planning would be a bonus Previous Fashion Retail Experience is highly desirable but not essential The fine print Salary based on experience Based in Canterbury 37.5 hours per week Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information We are seeking a highly intelligent, charismatic, and creatively minded individual with a passion for digital marketing, particularly SEO and GEO. The ideal candidate is curious, driven to succeed, and not afraid to challenge assumptions. A strong analytical mindset combined with creative flair is essential, alongside a proactive, can-do attitude; someone willing to take calculated risks, embrace change, and push boundaries. The purpose of this role is to lead client Organic performance teams, supporting all levels, from Executives to Directors, to deliver best-in class organic strategies while maintaining operational and commercial efficiency in the work and resources provided to clients. You will work closely with the Head of Organic to ensure client strategies are market leading and that our product offering remains cutting edge. You will manage client pods, fostering strong collaboration with the Technical SEO lead and Content teams to ensure their expertise is fully leveraged to drive client performance and growth. RESPONSIBILITIES Own and drive Organic strategy across client teams, acting as a trusted strategic consultant. Use your expertise to guide clients while constructively challenging assumptions when necessary. Demonstrate commercial acumen by building business cases that support technical and content changes, driving growth and performance across client brands. Collaborate closely with SEO, Technical SEO, and Content teams to ensure a cohesive, performance driven Organic strategy is implemented across your client portfolio. Serve as the senior client point of contact across SEO, Content, Technical SEO, and the wider SearchAnywhere ecosystem. Lead and manage client teams, including direct line management of Account Directors. Conduct monthly 1:1s, Quarterly Performance Reviews (QPRs), and Career Development Plans, providing guidance on daily client operations and team performance for Account Directors, SEO Managers, and Senior SEO Managers. Support Sales & Marketing initiatives by leading Organic strategy responses in pitches, contributing to marketing activities such as blog posts, award entries, and speaking engagements at industry events. Develop and enhance performance offerings in content, technical SEO, and Organic performance, ensuring alignment with overall SEO strategy in collaboration with the Director of Organic Performance, Heads of, and Account Directors. Champion company policy and process, promoting client retention and guiding the team to deliver against business goals, including margin, NPS, and journal completion. Innovate and share insights to surprise and delight clients, highlighting successes weekly (or monthly for smaller clients) alongside Account Directors. Coordinate with Client Strategy and cross-channel teams to align Organic initiatives with broader client objectives, ensuring strategies complement Paid Media and other channels. Oversee client budgets, allocating resources across SEO, Technical SEO, and Content to maximize client performance outcomes. PERSON SPECIFICATION Passionate about SEO and digital marketing, with a genuine curiosity for the latest trends and strategies. Extensive, demonstrable experience in an SEO role within a digital organisation. Expert knowledge of current SEO best practices and the latest search strategies. Proven track record of delivering SEO performance in highly competitive markets. Strong understanding of broader digital marketing channels and experience managing cross channel activities. Skilled in client insight development, with the ability to anticipate industry changes and stay one step ahead of the curve. Experienced in mentoring and leading high performing, results driven teams to consistently exceed targets. Highly organized, able to manage multiple priorities with meticulous attention to detail. Exceptional communication, presentation, and organisational skills, with the ability to influence, persuade, and negotiate effectively. Proactive and autonomous, capable of identifying opportunities, generating ideas, and forming impactful strategies.
Apr 25, 2026
Full time
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information We are seeking a highly intelligent, charismatic, and creatively minded individual with a passion for digital marketing, particularly SEO and GEO. The ideal candidate is curious, driven to succeed, and not afraid to challenge assumptions. A strong analytical mindset combined with creative flair is essential, alongside a proactive, can-do attitude; someone willing to take calculated risks, embrace change, and push boundaries. The purpose of this role is to lead client Organic performance teams, supporting all levels, from Executives to Directors, to deliver best-in class organic strategies while maintaining operational and commercial efficiency in the work and resources provided to clients. You will work closely with the Head of Organic to ensure client strategies are market leading and that our product offering remains cutting edge. You will manage client pods, fostering strong collaboration with the Technical SEO lead and Content teams to ensure their expertise is fully leveraged to drive client performance and growth. RESPONSIBILITIES Own and drive Organic strategy across client teams, acting as a trusted strategic consultant. Use your expertise to guide clients while constructively challenging assumptions when necessary. Demonstrate commercial acumen by building business cases that support technical and content changes, driving growth and performance across client brands. Collaborate closely with SEO, Technical SEO, and Content teams to ensure a cohesive, performance driven Organic strategy is implemented across your client portfolio. Serve as the senior client point of contact across SEO, Content, Technical SEO, and the wider SearchAnywhere ecosystem. Lead and manage client teams, including direct line management of Account Directors. Conduct monthly 1:1s, Quarterly Performance Reviews (QPRs), and Career Development Plans, providing guidance on daily client operations and team performance for Account Directors, SEO Managers, and Senior SEO Managers. Support Sales & Marketing initiatives by leading Organic strategy responses in pitches, contributing to marketing activities such as blog posts, award entries, and speaking engagements at industry events. Develop and enhance performance offerings in content, technical SEO, and Organic performance, ensuring alignment with overall SEO strategy in collaboration with the Director of Organic Performance, Heads of, and Account Directors. Champion company policy and process, promoting client retention and guiding the team to deliver against business goals, including margin, NPS, and journal completion. Innovate and share insights to surprise and delight clients, highlighting successes weekly (or monthly for smaller clients) alongside Account Directors. Coordinate with Client Strategy and cross-channel teams to align Organic initiatives with broader client objectives, ensuring strategies complement Paid Media and other channels. Oversee client budgets, allocating resources across SEO, Technical SEO, and Content to maximize client performance outcomes. PERSON SPECIFICATION Passionate about SEO and digital marketing, with a genuine curiosity for the latest trends and strategies. Extensive, demonstrable experience in an SEO role within a digital organisation. Expert knowledge of current SEO best practices and the latest search strategies. Proven track record of delivering SEO performance in highly competitive markets. Strong understanding of broader digital marketing channels and experience managing cross channel activities. Skilled in client insight development, with the ability to anticipate industry changes and stay one step ahead of the curve. Experienced in mentoring and leading high performing, results driven teams to consistently exceed targets. Highly organized, able to manage multiple priorities with meticulous attention to detail. Exceptional communication, presentation, and organisational skills, with the ability to influence, persuade, and negotiate effectively. Proactive and autonomous, capable of identifying opportunities, generating ideas, and forming impactful strategies.
Security Engineer (Splunk/Elastic) - MOD DV Cleared Location: Hemel Hempstead Type: 4-5 days on-site IR Status: Inside Rate: £600 - £800 Clearance: Must have active MOD DV Contingency: Must be a sole British National Length: Initial 6 months Role Overview As a Security Engineer, you will be leading the design, documentation and installation of security monitoring tools/platforms to provide data to the Security Operational Centre (SOC) for analysis. Your role will be pivotal in ensuring that they have the correct tooling operating to ensure that they can provide protection and monitoring of their clients. You will collaborate with cross-functional teams to assess risks, design controls, and define testing requirements. Key Responsibilities/Technical Skills: Splunk (Enterprise & ES): Advanced SPL for correlation searches, data models (CIM), notable events, risk-based alerting (RBA), and accelerated data sets. Proficient in TA/TAF configuration, props/transforms, parsing/line-breaking, and source type normalisation. Experience with KV store, summary indexing, search head clustering, indexer clustering, and deployment servers. Elastic (Elastic Stack / Elastic Security): Hands-on with index lifecycle management (ILM), ingest pipelines, ECS mapping, transforms, and enrichment. Experience designing and tuning detection rules (KQL, EQL), response actions, case workflows, and Elastic Security posture features. Skilled in Fleet/Agent deployment, data stream design, and performance tuning at scale. Strong client management and relationship building experience SIEM experience with Splunk/Elastic Excellent analytical and problem-solving skills coupled with ability to assess complex situations, identify risks, and recommend effective solutions Proven hands-on experience operating Elastic Stack / Elastic Security and Splunk Enterprise / Enterprise Security in production environments. Broader experience across Automation, IaaC and technical operations and reliability is desireable If you're intersted in learning more, apply or reach out to Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 25, 2026
Contractor
Security Engineer (Splunk/Elastic) - MOD DV Cleared Location: Hemel Hempstead Type: 4-5 days on-site IR Status: Inside Rate: £600 - £800 Clearance: Must have active MOD DV Contingency: Must be a sole British National Length: Initial 6 months Role Overview As a Security Engineer, you will be leading the design, documentation and installation of security monitoring tools/platforms to provide data to the Security Operational Centre (SOC) for analysis. Your role will be pivotal in ensuring that they have the correct tooling operating to ensure that they can provide protection and monitoring of their clients. You will collaborate with cross-functional teams to assess risks, design controls, and define testing requirements. Key Responsibilities/Technical Skills: Splunk (Enterprise & ES): Advanced SPL for correlation searches, data models (CIM), notable events, risk-based alerting (RBA), and accelerated data sets. Proficient in TA/TAF configuration, props/transforms, parsing/line-breaking, and source type normalisation. Experience with KV store, summary indexing, search head clustering, indexer clustering, and deployment servers. Elastic (Elastic Stack / Elastic Security): Hands-on with index lifecycle management (ILM), ingest pipelines, ECS mapping, transforms, and enrichment. Experience designing and tuning detection rules (KQL, EQL), response actions, case workflows, and Elastic Security posture features. Skilled in Fleet/Agent deployment, data stream design, and performance tuning at scale. Strong client management and relationship building experience SIEM experience with Splunk/Elastic Excellent analytical and problem-solving skills coupled with ability to assess complex situations, identify risks, and recommend effective solutions Proven hands-on experience operating Elastic Stack / Elastic Security and Splunk Enterprise / Enterprise Security in production environments. Broader experience across Automation, IaaC and technical operations and reliability is desireable If you're intersted in learning more, apply or reach out to Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Unite Students has an exciting opportunity for an experienced Fire Safety Manager to join our high-performing Safety team. Working as part of the wider Safety team, the Fire Safety Manager will play a pivotal role in supporting and providing guidance and assistance to Unite Students in the management of Fire Safety. They will help develop and promote a positive fire safety culture and ensure best practice fire safety management. The person taking up this role will be required to support in Fire Safety matters across all areas of the Business including Operations, Estates, Technical, Projects / Special Projects, Development etc. They will also need to work with L&D to ensure our staff are provided with best-in-class fire safety information to help them carry out their responsibilities. What You ll be Doing Provide proactive guidance and assistance to support Unite Students in its Fire Safety duties. Work closely with the Fire Safety, H&S and wider teams to promote a positive fire safety culture and help ensure best practice in the management of fire safety. Championing fire safety best practice in the development, maintenance, and design of fire safety systems, planned preventative maintenance and testing, post-build remediation works and projects. Maintaining and continually improving the Fire Prevention Management Programme using data, fire safety campaigns, emerging technologies and effective communication to prevent fire and false alarms Supporting the Property Development team and Fire Engineers with insight and best practice at all stages of planning and build. Delivering effective advice and support to our Operations, Estates, Technical, Projects, Development and other wider teams to ensure Fire Safety best practice is maintained throughout the organisation. Continually developing, improving and implementing all aspects of the Fire Safety Management System and other associated guidance including Unite Students Keeping uS Safe Guide. Supporting the organisation in the adoption of legislative, sector and industry change. Working with internal and external stakeholders within the sector and wider industry to ensure Unite Students continue to keep ahead of emerging topics and manage fire safety well. This will include supporting our Operational teams with visits / inspections from Enforcing Authorities. Support regional teams with Fire Safety related matters including how to complete Fire Risk Assessment actions. Develop and facilitate Fire Safety training as required with the L&D team. Support teams with fire / false alarm investigations and management of fire related incidents. What We re Looking for in You Track record of proactively delivering measurable fire safety improvements. Level 4 certificate in Fire Safety or above. Associate IFE membership or similar with a Pro-active approach to personal development. Knowledge of requirements and best practice approaches to residential fire safety. Knowledge of the Building Safety Act. Proven ability to influence and engage across a business, with an ability to lead by example Comfortable in the use of technology and IT systems including MS Office Adaptable, positive and proactive to changing commercial drivers with an ability to continually assess impact on your areas of responsibility What You ll Get in Return A discretionary annual bonus so you can share in the company s success 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more! About Unite Students Founded in 1991, Unite Students is the UK s leading provider of purpose-built student accommodation. You can find us in 25 leading university towns and cities, with 74,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas. Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn t just what we do but who we are. People make Unite Students. Employees, students and neighbours all contribute to building environments where we can all thrive. Room for Everyone We re proud to be an employer that embraces individuality, and we re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with passion. Join us as we build better experiences for students that live with us.
Apr 25, 2026
Full time
Unite Students has an exciting opportunity for an experienced Fire Safety Manager to join our high-performing Safety team. Working as part of the wider Safety team, the Fire Safety Manager will play a pivotal role in supporting and providing guidance and assistance to Unite Students in the management of Fire Safety. They will help develop and promote a positive fire safety culture and ensure best practice fire safety management. The person taking up this role will be required to support in Fire Safety matters across all areas of the Business including Operations, Estates, Technical, Projects / Special Projects, Development etc. They will also need to work with L&D to ensure our staff are provided with best-in-class fire safety information to help them carry out their responsibilities. What You ll be Doing Provide proactive guidance and assistance to support Unite Students in its Fire Safety duties. Work closely with the Fire Safety, H&S and wider teams to promote a positive fire safety culture and help ensure best practice in the management of fire safety. Championing fire safety best practice in the development, maintenance, and design of fire safety systems, planned preventative maintenance and testing, post-build remediation works and projects. Maintaining and continually improving the Fire Prevention Management Programme using data, fire safety campaigns, emerging technologies and effective communication to prevent fire and false alarms Supporting the Property Development team and Fire Engineers with insight and best practice at all stages of planning and build. Delivering effective advice and support to our Operations, Estates, Technical, Projects, Development and other wider teams to ensure Fire Safety best practice is maintained throughout the organisation. Continually developing, improving and implementing all aspects of the Fire Safety Management System and other associated guidance including Unite Students Keeping uS Safe Guide. Supporting the organisation in the adoption of legislative, sector and industry change. Working with internal and external stakeholders within the sector and wider industry to ensure Unite Students continue to keep ahead of emerging topics and manage fire safety well. This will include supporting our Operational teams with visits / inspections from Enforcing Authorities. Support regional teams with Fire Safety related matters including how to complete Fire Risk Assessment actions. Develop and facilitate Fire Safety training as required with the L&D team. Support teams with fire / false alarm investigations and management of fire related incidents. What We re Looking for in You Track record of proactively delivering measurable fire safety improvements. Level 4 certificate in Fire Safety or above. Associate IFE membership or similar with a Pro-active approach to personal development. Knowledge of requirements and best practice approaches to residential fire safety. Knowledge of the Building Safety Act. Proven ability to influence and engage across a business, with an ability to lead by example Comfortable in the use of technology and IT systems including MS Office Adaptable, positive and proactive to changing commercial drivers with an ability to continually assess impact on your areas of responsibility What You ll Get in Return A discretionary annual bonus so you can share in the company s success 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more! About Unite Students Founded in 1991, Unite Students is the UK s leading provider of purpose-built student accommodation. You can find us in 25 leading university towns and cities, with 74,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas. Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn t just what we do but who we are. People make Unite Students. Employees, students and neighbours all contribute to building environments where we can all thrive. Room for Everyone We re proud to be an employer that embraces individuality, and we re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with passion. Join us as we build better experiences for students that live with us.
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
With a proven track record in branded hotel operations, you will lead from the front, maximising financial returns, elevating guest experiences and living the voco brand. This role reports to the Regional General Manager. About the Role You are accountable for delivering exceptional results across people, profit, and guest experience. Through strategic leadership and solution-driven decision making, you will ensure all revenue, market share, and brand standards are consistently exceeded. Duties include: Leading and developing Heads of Department to create a high-performing, highly engaged team. Setting and delivering annual budgets, capital plans and sales & marketing strategies to achieve ambitious financial targets. Analysing performance metrics to maximise market share, RevPAR, and profit margins while controlling costs. Acting as a brand ambassador. Ensuring compliance with brand and service standards, and building our profile in the local market. Driving guest satisfaction through innovative service enhancements and proactive feedback engagement. Maintaining property standards, asset value, and compliance with health, safety, licensing, and environmental responsibilities. Leading community engagement initiatives that strengthen our local presence and corporate social responsibility. About You You are a commercially minded hotel leader with a flair for people, performance, and brand growth. You can switch between empowering your team and taking decisive action when required, and you thrive in a fast-paced, results-oriented environment. We're looking for: Proven hotel leadership in a branded environment with measurable success in revenue growth, sales strategy, and market share gains. Strong commercial and financial acumen: Able to analyse data, spot opportunities, and drive profitability. Brand and reputation builder: Experienced in positioning a hotel in the market and enhancing employer brand. Solution-driven leadership style: Calm under pressure, clear in direction, and quick to implement effective solutions. Exceptional people skills: Experienced in succession planning, team engagement, and talent development. Customer focus: Committed to delivering exceptional guest satisfaction and repeat business. Benefits Our rewards package includes: Discounted hotel stays around the globe, with food and beverage discounts Attractive discounts across many major retailers, restaurants, and events. FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms). Personal and career development Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice. Next Steps A member of our recruitment team will be in touch to arrange a 15-minute phone conversation with shortlisted candidates. This will be an opportunity to learn more about the role and for us to understand your experience in more detail. If successful at this stage, you will be invited to meet with the Regional General Manager. We review applications as they come in, so apply early to avoid missing out. We may close the role once we've found the right person. Who are Kew Green Hotels? Kew Green Hotels is one of the UK's leading hotel management companies, operating a diverse portfolio of global brands. We're a people-driven business that's passionate about performance, guest experience, and creating hotels and teams that make us proud. Learn more about who we are and what drives us at . At Kew Green Hotels, we're committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at - we're here to support you.
Apr 25, 2026
Full time
With a proven track record in branded hotel operations, you will lead from the front, maximising financial returns, elevating guest experiences and living the voco brand. This role reports to the Regional General Manager. About the Role You are accountable for delivering exceptional results across people, profit, and guest experience. Through strategic leadership and solution-driven decision making, you will ensure all revenue, market share, and brand standards are consistently exceeded. Duties include: Leading and developing Heads of Department to create a high-performing, highly engaged team. Setting and delivering annual budgets, capital plans and sales & marketing strategies to achieve ambitious financial targets. Analysing performance metrics to maximise market share, RevPAR, and profit margins while controlling costs. Acting as a brand ambassador. Ensuring compliance with brand and service standards, and building our profile in the local market. Driving guest satisfaction through innovative service enhancements and proactive feedback engagement. Maintaining property standards, asset value, and compliance with health, safety, licensing, and environmental responsibilities. Leading community engagement initiatives that strengthen our local presence and corporate social responsibility. About You You are a commercially minded hotel leader with a flair for people, performance, and brand growth. You can switch between empowering your team and taking decisive action when required, and you thrive in a fast-paced, results-oriented environment. We're looking for: Proven hotel leadership in a branded environment with measurable success in revenue growth, sales strategy, and market share gains. Strong commercial and financial acumen: Able to analyse data, spot opportunities, and drive profitability. Brand and reputation builder: Experienced in positioning a hotel in the market and enhancing employer brand. Solution-driven leadership style: Calm under pressure, clear in direction, and quick to implement effective solutions. Exceptional people skills: Experienced in succession planning, team engagement, and talent development. Customer focus: Committed to delivering exceptional guest satisfaction and repeat business. Benefits Our rewards package includes: Discounted hotel stays around the globe, with food and beverage discounts Attractive discounts across many major retailers, restaurants, and events. FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms). Personal and career development Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice. Next Steps A member of our recruitment team will be in touch to arrange a 15-minute phone conversation with shortlisted candidates. This will be an opportunity to learn more about the role and for us to understand your experience in more detail. If successful at this stage, you will be invited to meet with the Regional General Manager. We review applications as they come in, so apply early to avoid missing out. We may close the role once we've found the right person. Who are Kew Green Hotels? Kew Green Hotels is one of the UK's leading hotel management companies, operating a diverse portfolio of global brands. We're a people-driven business that's passionate about performance, guest experience, and creating hotels and teams that make us proud. Learn more about who we are and what drives us at . At Kew Green Hotels, we're committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at - we're here to support you.
