12 Month FTC Why Join Greencore? Following the combination with Bakkavor in January 2026, Greencore is one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we employ over 28,000 colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Our products span every meal occasion, and in FY25 our shared passion helped deliver combined revenues of approximately 4bn. Our extensive direct-to-store network ensures fresh and frozen food reaches thousands of stores every day. To support this scale, we are delivering a significant transformation through our Making Business Easier (MBE) programme, and this role is a key part of making that change land successfully. Role Purpose To lead the development, governance and continuous improvement of Group Technical systems, data, and processes across all sites. The role ensures robust, standardised and compliant technical systems that support operational excellence, audit readiness, and evolving legislative and customer requirements. Key Accountabilities Site & Group Technical Support Site support as requested (remote and on site), prioritised via Heads of Technical and Group Technical Act as escalation point for systems and process challenges Ensure consistent application of policies, systems and standards Technical Systems Design & Implementation Lead design, implementation and rollout of Group Technical systems (liaising with IT) Ensure systems are standardised and scalable Support testing and continuous improvement Group Data Collection & Governance Own collection, collation and reporting of Group technical data (e.g. EPR, sustainability) Improve data capture and reporting processes Ensure accuracy and consistency Training & Capability Development Design and deliver training for technical systems Build capability across sites Coach and support teams Group Technical Projects Lead or support Group Technical projects Deliver against agreed plans Technical Governance & Stakeholder Engagement Attend Group and Category Technical meetings Build cross-functional relationships Influence adoption of best practice Legislation & Customer Requirements Support implementation of new legislation and customer requirements Translate into practical system solutions Knowledge, Skills and Experience Degree qualified or equivalent experience Understanding of technical KPIs and continuous improvement Experience of systems implementation and data management Internal audit and compliance knowledge Root cause analysis capability Strong IT/system capability Food safety qualifications (HACCP, Hygiene, TACCP) Allergen management knowledge Coaching and influencing skills Strong communication and presentation skills What you'll get in return Competitive salary and job-related benefits Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. Colleagues in central/support functions whose roles are at risk of redundancy and who accept a new role can continue working from their current location, in accordance with our location guidance, where feasible. The exception to this would be if a colleague accepts a role that requires in-person attendance at a specific location e.g. a Finance colleague who accepts an operationally focussed Finance role. All other successful applicants will be expected to attend work at locations where roles are based. Location expectations and any associated working arrangements will be discussed and confirmed as part of the interview and offer process
Apr 26, 2026
Contractor
12 Month FTC Why Join Greencore? Following the combination with Bakkavor in January 2026, Greencore is one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we employ over 28,000 colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Our products span every meal occasion, and in FY25 our shared passion helped deliver combined revenues of approximately 4bn. Our extensive direct-to-store network ensures fresh and frozen food reaches thousands of stores every day. To support this scale, we are delivering a significant transformation through our Making Business Easier (MBE) programme, and this role is a key part of making that change land successfully. Role Purpose To lead the development, governance and continuous improvement of Group Technical systems, data, and processes across all sites. The role ensures robust, standardised and compliant technical systems that support operational excellence, audit readiness, and evolving legislative and customer requirements. Key Accountabilities Site & Group Technical Support Site support as requested (remote and on site), prioritised via Heads of Technical and Group Technical Act as escalation point for systems and process challenges Ensure consistent application of policies, systems and standards Technical Systems Design & Implementation Lead design, implementation and rollout of Group Technical systems (liaising with IT) Ensure systems are standardised and scalable Support testing and continuous improvement Group Data Collection & Governance Own collection, collation and reporting of Group technical data (e.g. EPR, sustainability) Improve data capture and reporting processes Ensure accuracy and consistency Training & Capability Development Design and deliver training for technical systems Build capability across sites Coach and support teams Group Technical Projects Lead or support Group Technical projects Deliver against agreed plans Technical Governance & Stakeholder Engagement Attend Group and Category Technical meetings Build cross-functional relationships Influence adoption of best practice Legislation & Customer Requirements Support implementation of new legislation and customer requirements Translate into practical system solutions Knowledge, Skills and Experience Degree qualified or equivalent experience Understanding of technical KPIs and continuous improvement Experience of systems implementation and data management Internal audit and compliance knowledge Root cause analysis capability Strong IT/system capability Food safety qualifications (HACCP, Hygiene, TACCP) Allergen management knowledge Coaching and influencing skills Strong communication and presentation skills What you'll get in return Competitive salary and job-related benefits Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. Colleagues in central/support functions whose roles are at risk of redundancy and who accept a new role can continue working from their current location, in accordance with our location guidance, where feasible. The exception to this would be if a colleague accepts a role that requires in-person attendance at a specific location e.g. a Finance colleague who accepts an operationally focussed Finance role. All other successful applicants will be expected to attend work at locations where roles are based. Location expectations and any associated working arrangements will be discussed and confirmed as part of the interview and offer process
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
Apr 26, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
Apr 26, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
BUSINESS DEVELOPMENT MANAGER Permanent £35,000 - £40,000 Car Allowance Negotiable Thriving Manufacturing Business Outstanding Prospects Friendly Supportive Team Were looking for a driven and experienced Business Development Manager to take ownership of key customer accounts, drive sales performance and deliver outstanding service click apply for full job details
Apr 26, 2026
Full time
BUSINESS DEVELOPMENT MANAGER Permanent £35,000 - £40,000 Car Allowance Negotiable Thriving Manufacturing Business Outstanding Prospects Friendly Supportive Team Were looking for a driven and experienced Business Development Manager to take ownership of key customer accounts, drive sales performance and deliver outstanding service click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them click apply for full job details
Apr 26, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them click apply for full job details
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday) Unspent criminal convictions Please note in the box below any unspent criminal convictions (not spent) under the Rehabillitation of Offenders Act 1974. If none, please select 'none'. Medical Conditions Do you have any medical conditions, that could impact your ability to carry out the role you are applying for, that you feel we should know about? If none, please select 'none'. If you require any reasonable adjustments for any further part of the recruitment process, please state below I confirm that all of the information provided by me on this form is correct and accurate and I understand that if any of the information I have provided is later found to be false or misleading, any offer of employment may be withdrawn or my employment terminated. By ticking this box, I consent to Cards Direct using and keeping the information I have provided on this application form, or elsewhere as part of the recruitment process, in accordance to the Candidate Data Policy (can be found on the Cards Direct website). If unsuccessful, I also confirm I am happy for it to be used and kept for the purpose of future recruitment and give my permission for Cards Direct to contact me in the event of there being any other vacancies for which I may be suitable, which arise during that time
Apr 26, 2026
Full time
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday) Unspent criminal convictions Please note in the box below any unspent criminal convictions (not spent) under the Rehabillitation of Offenders Act 1974. If none, please select 'none'. Medical Conditions Do you have any medical conditions, that could impact your ability to carry out the role you are applying for, that you feel we should know about? If none, please select 'none'. If you require any reasonable adjustments for any further part of the recruitment process, please state below I confirm that all of the information provided by me on this form is correct and accurate and I understand that if any of the information I have provided is later found to be false or misleading, any offer of employment may be withdrawn or my employment terminated. By ticking this box, I consent to Cards Direct using and keeping the information I have provided on this application form, or elsewhere as part of the recruitment process, in accordance to the Candidate Data Policy (can be found on the Cards Direct website). If unsuccessful, I also confirm I am happy for it to be used and kept for the purpose of future recruitment and give my permission for Cards Direct to contact me in the event of there being any other vacancies for which I may be suitable, which arise during that time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
Apr 26, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
Bennett and Game Recruitment LTD
Whiteley, Hampshire
A fast-growing contractor in the solar and renewables sector is seeking to appoint an Assistant Quantity Surveyor as part of a commercial team build that is at a very early stage. Backed by a 700m turnover group, with an excellent benefits package and clearly mapped progression routes, this is a genuine opportunity to get in early and build a long-term career as the business scales. The business has achieved 142% growth over the past 12 months and has clear plans to grow from 17m turnover last year to 50m within the next three years. Following rapid expansion, the company continues to invest in its people, systems and delivery capability. You will join a lean, agile commercial team, working closely with the Commercial Manager, gaining hands-on exposure, structured mentorship and early responsibility in a high-growth environment. Assistant Quantity Surveyor Salary & Benefits Salary: 30,000 to 40,000 (DOE) 25 to 30 days holiday plus Bank Holidays Pension scheme Project bonus scheme Company bonus scheme 4 years death in service cover Critical illness cover Regular team and companywide social events Comprehensive in house and external training and development Access to Udemy and other training platforms Office facilities including stocked kitchen, shower, and gym Charity fundraising days Supportive, collaborative culture with clear progression pathways Assistant Quantity Surveyor Job Overview Support the Commercial Manager with day to day commercial administration across live projects Assist with subcontract enquiries, comparisons, procurement and order placement support Help prepare valuations, applications for payment and cost reporting packs Support variation tracking, change control and commercial record keeping Assist with monthly forecasting and cost reporting inputs Collate site records, photos and evidence to support claims and final accounts Liaise with operational teams, suppliers and subcontractors to keep commercial data accurate Help embed best practice processes as the commercial function grows Assistant Quantity Surveyor Requirements 1 to 3 years' experience in an Assistant QS, Trainee QS or similar role Understanding of commercial fundamentals and strong attention to detail Confident using Excel and comfortable working with reports and trackers Proactive, organised and keen to progress in a fast-moving environment Strong communication skills, able to work with both site and office teams Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 26, 2026
Full time
A fast-growing contractor in the solar and renewables sector is seeking to appoint an Assistant Quantity Surveyor as part of a commercial team build that is at a very early stage. Backed by a 700m turnover group, with an excellent benefits package and clearly mapped progression routes, this is a genuine opportunity to get in early and build a long-term career as the business scales. The business has achieved 142% growth over the past 12 months and has clear plans to grow from 17m turnover last year to 50m within the next three years. Following rapid expansion, the company continues to invest in its people, systems and delivery capability. You will join a lean, agile commercial team, working closely with the Commercial Manager, gaining hands-on exposure, structured mentorship and early responsibility in a high-growth environment. Assistant Quantity Surveyor Salary & Benefits Salary: 30,000 to 40,000 (DOE) 25 to 30 days holiday plus Bank Holidays Pension scheme Project bonus scheme Company bonus scheme 4 years death in service cover Critical illness cover Regular team and companywide social events Comprehensive in house and external training and development Access to Udemy and other training platforms Office facilities including stocked kitchen, shower, and gym Charity fundraising days Supportive, collaborative culture with clear progression pathways Assistant Quantity Surveyor Job Overview Support the Commercial Manager with day to day commercial administration across live projects Assist with subcontract enquiries, comparisons, procurement and order placement support Help prepare valuations, applications for payment and cost reporting packs Support variation tracking, change control and commercial record keeping Assist with monthly forecasting and cost reporting inputs Collate site records, photos and evidence to support claims and final accounts Liaise with operational teams, suppliers and subcontractors to keep commercial data accurate Help embed best practice processes as the commercial function grows Assistant Quantity Surveyor Requirements 1 to 3 years' experience in an Assistant QS, Trainee QS or similar role Understanding of commercial fundamentals and strong attention to detail Confident using Excel and comfortable working with reports and trackers Proactive, organised and keen to progress in a fast-moving environment Strong communication skills, able to work with both site and office teams Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
Apr 26, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
Apr 26, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them click apply for full job details
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 26, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Signature Senior Lifestyle
Kingston Upon Thames, Surrey
Wellbeing and Lifestyle Assistant - Kingston Upon Thames, London Bring your enthusiasm and creativity to our fun, supportive team, when you join Signature Senior Lifestyle as a Wellbeing and Lifestyle Assistant at our luxury care and nursing home in Kingston Upon Thames. What Signature Offer From £13.45 per hour Shift times: 09:30-17:30 with occasional late shift 12:00- 20:00 (no more than 1 late shift every 3 weeks). Alternate weekends required. Full time Day shifts available Up to 30 days annual leave, plus 8 bank holidays, depending on length of service Workplace pension Free meals on shift for staff working 6+ hours Life Assurance Scheme 'Blue Light' discount scheme eligible Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus Staff recognition scheme - Purple Heart Award Ongoing career training and development Employee Assistance Programme, occupational health support and wellbeing services Plus cycle to work scheme, study support, long service awards and more Transport Links Commuting - Norbiton nearest train station Walking - 25 minutes from nearest train station Driving - M25/A3 nearest motorway Your Role at Signature From floristry to folk music, as Wellbeing and Lifestyle Assistant, you'll bring a wealth of ideas to improve and maintain our residents' wellbeing. You'll produce a packed daily schedule that caters to residents' physical, social, emotional and spiritual needs. You'll also organise key events throughout the year such as our Summer Fete. You'll be considerate of the diverse needs of individuals in a group situation, and aware of everyone's personal care needs. Meaningful activities enhance our residents quality of life and that is why it is important to understand their likes and dislikes. You'll also gain regular feedback from residents and provide activity reports to the General Manager. Internally, this role is called Hospitality Assistant, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary on each shift depending on which department you are supporting. What we're looking for We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. You don't need experience to become a Wellbeing and Lifestyle Assistant, just good written and verbal communication, IT skills and a full, clean driving license. A working knowledge of health and safety legislation, and a Level 2 (QCF) Supporting Activities Provision in Social Care is a big advantage. About Signature Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the team spirit inside you. Apply to Signature Senior Lifestyle today.
Apr 26, 2026
Full time
Wellbeing and Lifestyle Assistant - Kingston Upon Thames, London Bring your enthusiasm and creativity to our fun, supportive team, when you join Signature Senior Lifestyle as a Wellbeing and Lifestyle Assistant at our luxury care and nursing home in Kingston Upon Thames. What Signature Offer From £13.45 per hour Shift times: 09:30-17:30 with occasional late shift 12:00- 20:00 (no more than 1 late shift every 3 weeks). Alternate weekends required. Full time Day shifts available Up to 30 days annual leave, plus 8 bank holidays, depending on length of service Workplace pension Free meals on shift for staff working 6+ hours Life Assurance Scheme 'Blue Light' discount scheme eligible Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus Staff recognition scheme - Purple Heart Award Ongoing career training and development Employee Assistance Programme, occupational health support and wellbeing services Plus cycle to work scheme, study support, long service awards and more Transport Links Commuting - Norbiton nearest train station Walking - 25 minutes from nearest train station Driving - M25/A3 nearest motorway Your Role at Signature From floristry to folk music, as Wellbeing and Lifestyle Assistant, you'll bring a wealth of ideas to improve and maintain our residents' wellbeing. You'll produce a packed daily schedule that caters to residents' physical, social, emotional and spiritual needs. You'll also organise key events throughout the year such as our Summer Fete. You'll be considerate of the diverse needs of individuals in a group situation, and aware of everyone's personal care needs. Meaningful activities enhance our residents quality of life and that is why it is important to understand their likes and dislikes. You'll also gain regular feedback from residents and provide activity reports to the General Manager. Internally, this role is called Hospitality Assistant, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary on each shift depending on which department you are supporting. What we're looking for We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. You don't need experience to become a Wellbeing and Lifestyle Assistant, just good written and verbal communication, IT skills and a full, clean driving license. A working knowledge of health and safety legislation, and a Level 2 (QCF) Supporting Activities Provision in Social Care is a big advantage. About Signature Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the team spirit inside you. Apply to Signature Senior Lifestyle today.
An international bank with a London branch in the City of London is seeking a Financial Accountant (Hedge Accounting & Regulatory Reporting) to join its finance team. Please note, this role offers hybrid working - three days per week in the office and two days per week working from home. This opportunity is ideally suited to a qualified accountant with hands-on hedge accounting experience under IFRS 9, gained within a banking or regulated financial services environment. You may currently be working as a Financial Accountant, Regulatory Accountant, Technical Accountant, Treasury Accountant, or Product Controller, and are now looking to take on a broader role within a small, high-performing finance team. As the Financial Accountant, you will join a collaborative team of four and work closely with the Finance Manager. You will act as a key support to the Finance Manager and deputise in their absence, gaining exposure to senior-level oversight and decision-making. This is a broad, hands-on role combining financial accounting, regulatory reporting, and technical accounting, with a particular focus on hedge accounting and financial instruments. Your key responsibilities will include preparing and reviewing hedge accounting entries, documentation, and effectiveness assessments in line with IFRS 9, and supporting technical accounting matters relating to financial instruments. You will prepare daily P&L with detailed variance analysis and commentary, produce financial statements, and support the external audit process. In addition, you will complete regulatory submissions to the Bank of England and Prudential Regulation Authority, support Corporation Tax and VAT processes, and ensure compliance with Financial Services Compensation Scheme requirements. You will perform control and reconciliation checks across finance systems (including Flexcube), investigate and resolve accounting queries within the Trial Balance, and contribute to ongoing finance projects and process improvements. The ideal candidate will have proven hedge accounting experience within banking or financial services, along with a strong understanding of IFRS 9 and financial instruments. Experience of PRA / Bank of England regulatory reporting and statutory reporting is highly desirable. You will be a qualified accountant (ACA, ACCA, or CIMA), with strong Excel skills and a proactive, detail-oriented approach. You will be confident working both independently and as part of a small team, with strong communication skills and the ability to engage effectively with stakeholders across finance and, where relevant, treasury functions. The salary on offer is up to £65,000 per annum, plus a benefits package which includes a discretionary bonus scheme.
Apr 26, 2026
Full time
An international bank with a London branch in the City of London is seeking a Financial Accountant (Hedge Accounting & Regulatory Reporting) to join its finance team. Please note, this role offers hybrid working - three days per week in the office and two days per week working from home. This opportunity is ideally suited to a qualified accountant with hands-on hedge accounting experience under IFRS 9, gained within a banking or regulated financial services environment. You may currently be working as a Financial Accountant, Regulatory Accountant, Technical Accountant, Treasury Accountant, or Product Controller, and are now looking to take on a broader role within a small, high-performing finance team. As the Financial Accountant, you will join a collaborative team of four and work closely with the Finance Manager. You will act as a key support to the Finance Manager and deputise in their absence, gaining exposure to senior-level oversight and decision-making. This is a broad, hands-on role combining financial accounting, regulatory reporting, and technical accounting, with a particular focus on hedge accounting and financial instruments. Your key responsibilities will include preparing and reviewing hedge accounting entries, documentation, and effectiveness assessments in line with IFRS 9, and supporting technical accounting matters relating to financial instruments. You will prepare daily P&L with detailed variance analysis and commentary, produce financial statements, and support the external audit process. In addition, you will complete regulatory submissions to the Bank of England and Prudential Regulation Authority, support Corporation Tax and VAT processes, and ensure compliance with Financial Services Compensation Scheme requirements. You will perform control and reconciliation checks across finance systems (including Flexcube), investigate and resolve accounting queries within the Trial Balance, and contribute to ongoing finance projects and process improvements. The ideal candidate will have proven hedge accounting experience within banking or financial services, along with a strong understanding of IFRS 9 and financial instruments. Experience of PRA / Bank of England regulatory reporting and statutory reporting is highly desirable. You will be a qualified accountant (ACA, ACCA, or CIMA), with strong Excel skills and a proactive, detail-oriented approach. You will be confident working both independently and as part of a small team, with strong communication skills and the ability to engage effectively with stakeholders across finance and, where relevant, treasury functions. The salary on offer is up to £65,000 per annum, plus a benefits package which includes a discretionary bonus scheme.
Unit 31, The Mall, Gold St, Kettering NN16 8JL Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise the impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday) Unspent criminal convictions Please note in the box below any unspent criminal convictions (not spent) under the Rehabillitation of Offenders Act 1974. If none, please select 'none'. Medical Conditions Do you have any medical conditions, that could impact your ability to carry out the role you are applying for, that you feel we should know about? If none, please select 'none'. If you require any reasonable adjustments for any further part of the recruitment process, please state below I confirm that all of the information provided by me on this form is correct and accurate and I understand that if any of the information I have provided is later found to be false or misleading, any offer of employment may be withdrawn or my employment terminated. By ticking this box, I consent to Cards Direct using and keeping the information I have provided on this application form, or elsewhere as part of the recruitment process, in accordance to the Candidate Data Policy (can be found on the Cards Direct website). If unsuccessful, I also confirm I am happy for it to be used and kept for the purpose of future recruitment and give my permission for Cards Direct to contact me in the event of there being any other vacancies for which I may be suitable, which arise during that time
Apr 26, 2026
Full time
Unit 31, The Mall, Gold St, Kettering NN16 8JL Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise the impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday) Unspent criminal convictions Please note in the box below any unspent criminal convictions (not spent) under the Rehabillitation of Offenders Act 1974. If none, please select 'none'. Medical Conditions Do you have any medical conditions, that could impact your ability to carry out the role you are applying for, that you feel we should know about? If none, please select 'none'. If you require any reasonable adjustments for any further part of the recruitment process, please state below I confirm that all of the information provided by me on this form is correct and accurate and I understand that if any of the information I have provided is later found to be false or misleading, any offer of employment may be withdrawn or my employment terminated. By ticking this box, I consent to Cards Direct using and keeping the information I have provided on this application form, or elsewhere as part of the recruitment process, in accordance to the Candidate Data Policy (can be found on the Cards Direct website). If unsuccessful, I also confirm I am happy for it to be used and kept for the purpose of future recruitment and give my permission for Cards Direct to contact me in the event of there being any other vacancies for which I may be suitable, which arise during that time
Your new company An Asset management organisation focused on investing and identifying powerful trends in the investment landscape. They believe in creating longer lasting economic value and look to embed stewardship into their investment process. They are always looking to ensure that they build long-lasting relationships on behalf of their clients. Your new role A PMO is required to join the organisation to support a variety of technology and business-related initiatives across the organisation. They currently have up to 40 projects concurrently running with around 3-4 new projects initiated per month on average. This role sits within the Project Office, which is a small team comprising the Head of Project Office, 2 dedicated Project Managers and the PMO Lead. The Project Management Officer will report to the Head of Project Office. The PMO will play a key role in supporting the effective delivery and governance of this portfolio change portfolio. The PMO will be responsible for ensuring consistent application of project management standards, producing regular project governance committee materials and senior management reporting, and assisting with resource, budget and issue management. This is a hands-on, developmental role ideal for someone with prior experience in project coordination or PMO support who is looking to build analytical, governance, and stakeholder management skills in a fast-paced financial services environment. What you'll need to succeed Strong experience working in a PMO office within the financial services sector Asset management background is preferable Familiarity with project management tools, and principles and terminologyy Confident communicator, comfortable engaging with a range of stakeholders Advanced MS Excel and PowerPoint skills (e.g. data analysis, presentation formatting) Demonstrated ability to manage multiple streams of work and meet deadlines Knowledge of Regulatory change or governance processes in financial services is nice to have What you'll get in return Competitive basic salary up to 55K Hybrid working Excellent benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 26, 2026
Full time
Your new company An Asset management organisation focused on investing and identifying powerful trends in the investment landscape. They believe in creating longer lasting economic value and look to embed stewardship into their investment process. They are always looking to ensure that they build long-lasting relationships on behalf of their clients. Your new role A PMO is required to join the organisation to support a variety of technology and business-related initiatives across the organisation. They currently have up to 40 projects concurrently running with around 3-4 new projects initiated per month on average. This role sits within the Project Office, which is a small team comprising the Head of Project Office, 2 dedicated Project Managers and the PMO Lead. The Project Management Officer will report to the Head of Project Office. The PMO will play a key role in supporting the effective delivery and governance of this portfolio change portfolio. The PMO will be responsible for ensuring consistent application of project management standards, producing regular project governance committee materials and senior management reporting, and assisting with resource, budget and issue management. This is a hands-on, developmental role ideal for someone with prior experience in project coordination or PMO support who is looking to build analytical, governance, and stakeholder management skills in a fast-paced financial services environment. What you'll need to succeed Strong experience working in a PMO office within the financial services sector Asset management background is preferable Familiarity with project management tools, and principles and terminologyy Confident communicator, comfortable engaging with a range of stakeholders Advanced MS Excel and PowerPoint skills (e.g. data analysis, presentation formatting) Demonstrated ability to manage multiple streams of work and meet deadlines Knowledge of Regulatory change or governance processes in financial services is nice to have What you'll get in return Competitive basic salary up to 55K Hybrid working Excellent benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e-signature and contract lifecycle management (CLM). What you'll do The Enterprise Account Executive (AE) is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic territory. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to the Regional Vice President, Enterprise Sales. Responsibility Drive success of the company's goals and objectives through achieving individual sales quotas Build and manage a sales pipeline through prospecting efforts into assigned accounts in the Federal Civilian territory Develop and deliver customized sales presentations and products demonstrations, by phone and via online demo Develop and negotiate enterprise level proposals and contracts Forecast sales activity and revenue achievements accurately through proper use of sales tools Collaborate effectively and engage various pre/post sales resources including Sales Development Representatives, Market Development Representatives, Solution Engineers, Account Managers, Partner Account Managers, as well as Legal, Security, Professional Services and Customer Support Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 12+ years of direct sales experience in an enterprise level Account Executive role or equivalent quota-carrying role BA/BS degree or equivalent work experience Preferred 12+ years SaaS sales experience selling enterprise level accounts Experience selling web-based products/services Experience managing and closing complex sales cycles Demonstrated ability to over-achieve quotas (top 10-20% of company) in past positions Proficient computer application skills, including Microsoft Word, PowerPoint and Excel Willingness to travel 30%+ as needed IT industry and multinational environment background Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $146,000.00 - $221,675.00 base salary Illinois, Colorado, Massachusetts and Minnesota: $143,700.00 - $208,350.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $143,700.00 - $211,700.00 base salary Washington DC: $146,000.00 - $211,700.00 base salary Ohio: $134,700.00 - $195,300.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full time, permanent basis without the need for current or future sponsorship. States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
Apr 26, 2026
Full time
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e-signature and contract lifecycle management (CLM). What you'll do The Enterprise Account Executive (AE) is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint in current customers in an assigned geographic territory. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to the Regional Vice President, Enterprise Sales. Responsibility Drive success of the company's goals and objectives through achieving individual sales quotas Build and manage a sales pipeline through prospecting efforts into assigned accounts in the Federal Civilian territory Develop and deliver customized sales presentations and products demonstrations, by phone and via online demo Develop and negotiate enterprise level proposals and contracts Forecast sales activity and revenue achievements accurately through proper use of sales tools Collaborate effectively and engage various pre/post sales resources including Sales Development Representatives, Market Development Representatives, Solution Engineers, Account Managers, Partner Account Managers, as well as Legal, Security, Professional Services and Customer Support Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 12+ years of direct sales experience in an enterprise level Account Executive role or equivalent quota-carrying role BA/BS degree or equivalent work experience Preferred 12+ years SaaS sales experience selling enterprise level accounts Experience selling web-based products/services Experience managing and closing complex sales cycles Demonstrated ability to over-achieve quotas (top 10-20% of company) in past positions Proficient computer application skills, including Microsoft Word, PowerPoint and Excel Willingness to travel 30%+ as needed IT industry and multinational environment background Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $146,000.00 - $221,675.00 base salary Illinois, Colorado, Massachusetts and Minnesota: $143,700.00 - $208,350.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $143,700.00 - $211,700.00 base salary Washington DC: $146,000.00 - $211,700.00 base salary Ohio: $134,700.00 - $195,300.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full time, permanent basis without the need for current or future sponsorship. States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being on the keyboard solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Apr 26, 2026
Full time
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being on the keyboard solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Anderson Knight are currently seeking for an ambitious Assistant Accountant to join one of our key clients in Glasgow. As a leading player in the industry, our client is committed to delivering high-quality products while maintaining their strong financial performance. This is an excellent opportunity to join a dynamic team and contribute to the continued success of the business. As an Assistant Accountant, you will play a crucial role in supporting the finance department with various accounting functions. You will work closely with the Finance Manager and contribute to the smooth operation of financial activities within the company. This is a challenging and rewarding position that requires excellent numerical skills, attention to detail, and strong analytical abilities. Key Responsibilities: Assist in the preparation of financial statements, including monthly, quarterly, and annual reports. Conduct financial analysis and provide insights on trends, budget variances, and cost optimisation opportunities. Support the month-end and year-end closing processes, ensuring accuracy and timeliness. Assist in preparing and submitting VAT returns and other statutory reports. Preparation of Management Accounts Maintain accurate and up-to-date financial records and documentation. Budgeting and Forecasting Collaborate with cross-functional teams to provide financial guidance and support on various projects. Contribute to process improvement initiatives to enhance efficiency and accuracy within the finance function. Stay updated with relevant accounting regulations and ensure compliance with financial policies and procedures. Qualifications and Skills: Degree in Accounting, Finance, or a related field. Previous experience in an accounting role, preferably in a manufacturing environment. Proficient in using accounting software and MS Office, particularly Excel. Excellent attention to detail and accuracy. Proactive and self-motivated with the ability to work independently and as part of a team. If you are a driven and ambitious individual looking to further your career in accounting within a fast-paced manufacturing environment, then please apply to this excellent opportunity by sending your CV using the link below.
Apr 26, 2026
Full time
Anderson Knight are currently seeking for an ambitious Assistant Accountant to join one of our key clients in Glasgow. As a leading player in the industry, our client is committed to delivering high-quality products while maintaining their strong financial performance. This is an excellent opportunity to join a dynamic team and contribute to the continued success of the business. As an Assistant Accountant, you will play a crucial role in supporting the finance department with various accounting functions. You will work closely with the Finance Manager and contribute to the smooth operation of financial activities within the company. This is a challenging and rewarding position that requires excellent numerical skills, attention to detail, and strong analytical abilities. Key Responsibilities: Assist in the preparation of financial statements, including monthly, quarterly, and annual reports. Conduct financial analysis and provide insights on trends, budget variances, and cost optimisation opportunities. Support the month-end and year-end closing processes, ensuring accuracy and timeliness. Assist in preparing and submitting VAT returns and other statutory reports. Preparation of Management Accounts Maintain accurate and up-to-date financial records and documentation. Budgeting and Forecasting Collaborate with cross-functional teams to provide financial guidance and support on various projects. Contribute to process improvement initiatives to enhance efficiency and accuracy within the finance function. Stay updated with relevant accounting regulations and ensure compliance with financial policies and procedures. Qualifications and Skills: Degree in Accounting, Finance, or a related field. Previous experience in an accounting role, preferably in a manufacturing environment. Proficient in using accounting software and MS Office, particularly Excel. Excellent attention to detail and accuracy. Proactive and self-motivated with the ability to work independently and as part of a team. If you are a driven and ambitious individual looking to further your career in accounting within a fast-paced manufacturing environment, then please apply to this excellent opportunity by sending your CV using the link below.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 26, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Join Appear as our first Customer Success Manager in the UK and be the driving force behind customer outcomes, retention, and growth in a company transforming how the world watches live events. About Appear & the Opportunity Appear is a global leader in live production technology, trusted by the world's leading content creators to deliver the highest-profile live media with integrity and efficiency. With centres of excellence across Oslo, Sweden, Southampton, Singapore and Los Angeles, we combine deep engineering expertise with a passion for innovation. This is a newly created role and a unique opportunity to build something from the ground up. As Customer Success Manager for EMEA, you will be working at the intersection of customer relationships, technical delivery, and commercial growth. You will report directly to the UK Regional GM & SVP EMEA and collaborate closely with support, commercial, and product teams globally. You are joining at an exciting moment: Appear is establishing its Customer Success programme across regions, and your work in the EMEA will directly inform how we scale this globally. Your Responsibilities Customer Lifecycle & Programme Execution Execute the Customer Success programme using defined playbooks, cadences, and workflows Support local teams through all phases of the customer success programme. Ensure a consistent and high-quality customer journey across the EMEA region Feed regional insights back to improve global CS frameworks and tooling Customer Success Delivery Manage a portfolio of customers, driving adoption, value realisation, and long-term retention Establish and maintain regular engagement cadences - QBRs, check ins, and tailored success plans in collaboration with Account owners Monitor customer health proactively and address risks before they escalte Identify expansion opportunities in close collaboration with the Commercial team Support Alignment & Data Quality Ensure correct data and usage in support and customer success tooling Maintain accurate customer data and activity tracking across systems Collaborate with support and customer success teams to ensure smooth case handling and escalation Identify process gaps and contribute improvements to global operations Must-Have Experience Experience driving customer relations and lifecycle in a structured way Comfortable working with CRM, CSM or support systems (e.g. Zendesk, Salesforce) and committed to data quality Strong ability to collaborate across support, sales, and product teams in a matrix environment Commercial mindset - able to identify risks and opportunities within a customer portfolio Nice to Have Background in technical B2B environments (hardware/software products) Exposure to support operations or service delivery functions Experience in a newly established or scaling CS function Experience from working in a matrix organization Familiarity with EMEA/UK market dynamics What Does Success Look Like? In this role, you will be measured on outcomes that matter: high customer engagement across your portfolio, strong retention rates, positive customer satisfaction (CSAT/NPS), and clear visibility of customer health and risks. We also expect you to be a reliable contributor to process improvement - surfacing feedback that helps Appear get better at serving its customers globally. Why Appear? Be part of an industry-leading company trusted by the world's largest broadcasters, sports leagues, and content creators A genuinely new role - you will have real ownership and direct impact on outcomes that matter to the business Close collaboration with global leadership and operations teams across Oslo, UK, and North America A blend of customer-facing work and strategic influence - not just account management, but programme shaping Hybrid working policy and flexible hours to support work-life balance Travel and medical insurance coverage Full salary during parental leave Defined contribution pension plan Vibrant social culture with regular team events, sponsored communities, and informal after-works Practical Information Location: UK (preferably), with some travel across Europe for customer meetings and alignment with HQ Language requirements: Excellent spoken and written English required. Preferably professionally proficient in a second language, e.g. French, German, Spanish Application deadline: We consider applicants on a rolling basis - apply early Education: Bachelor's degree (Business, Engineering or similar) preferred; experience is more important than formal qualifications
Apr 26, 2026
Full time
Join Appear as our first Customer Success Manager in the UK and be the driving force behind customer outcomes, retention, and growth in a company transforming how the world watches live events. About Appear & the Opportunity Appear is a global leader in live production technology, trusted by the world's leading content creators to deliver the highest-profile live media with integrity and efficiency. With centres of excellence across Oslo, Sweden, Southampton, Singapore and Los Angeles, we combine deep engineering expertise with a passion for innovation. This is a newly created role and a unique opportunity to build something from the ground up. As Customer Success Manager for EMEA, you will be working at the intersection of customer relationships, technical delivery, and commercial growth. You will report directly to the UK Regional GM & SVP EMEA and collaborate closely with support, commercial, and product teams globally. You are joining at an exciting moment: Appear is establishing its Customer Success programme across regions, and your work in the EMEA will directly inform how we scale this globally. Your Responsibilities Customer Lifecycle & Programme Execution Execute the Customer Success programme using defined playbooks, cadences, and workflows Support local teams through all phases of the customer success programme. Ensure a consistent and high-quality customer journey across the EMEA region Feed regional insights back to improve global CS frameworks and tooling Customer Success Delivery Manage a portfolio of customers, driving adoption, value realisation, and long-term retention Establish and maintain regular engagement cadences - QBRs, check ins, and tailored success plans in collaboration with Account owners Monitor customer health proactively and address risks before they escalte Identify expansion opportunities in close collaboration with the Commercial team Support Alignment & Data Quality Ensure correct data and usage in support and customer success tooling Maintain accurate customer data and activity tracking across systems Collaborate with support and customer success teams to ensure smooth case handling and escalation Identify process gaps and contribute improvements to global operations Must-Have Experience Experience driving customer relations and lifecycle in a structured way Comfortable working with CRM, CSM or support systems (e.g. Zendesk, Salesforce) and committed to data quality Strong ability to collaborate across support, sales, and product teams in a matrix environment Commercial mindset - able to identify risks and opportunities within a customer portfolio Nice to Have Background in technical B2B environments (hardware/software products) Exposure to support operations or service delivery functions Experience in a newly established or scaling CS function Experience from working in a matrix organization Familiarity with EMEA/UK market dynamics What Does Success Look Like? In this role, you will be measured on outcomes that matter: high customer engagement across your portfolio, strong retention rates, positive customer satisfaction (CSAT/NPS), and clear visibility of customer health and risks. We also expect you to be a reliable contributor to process improvement - surfacing feedback that helps Appear get better at serving its customers globally. Why Appear? Be part of an industry-leading company trusted by the world's largest broadcasters, sports leagues, and content creators A genuinely new role - you will have real ownership and direct impact on outcomes that matter to the business Close collaboration with global leadership and operations teams across Oslo, UK, and North America A blend of customer-facing work and strategic influence - not just account management, but programme shaping Hybrid working policy and flexible hours to support work-life balance Travel and medical insurance coverage Full salary during parental leave Defined contribution pension plan Vibrant social culture with regular team events, sponsored communities, and informal after-works Practical Information Location: UK (preferably), with some travel across Europe for customer meetings and alignment with HQ Language requirements: Excellent spoken and written English required. Preferably professionally proficient in a second language, e.g. French, German, Spanish Application deadline: We consider applicants on a rolling basis - apply early Education: Bachelor's degree (Business, Engineering or similar) preferred; experience is more important than formal qualifications