Job Description: IT Infrastructure Engineer/2nd Line Support £30,000-£32,000 Location: Wakefield You will play a key role in supporting and developing IT systems across a group of companies, providing 1st/2nd line support, working on infrastructure projects, manage networks, and support our Azure environment. This is an excellent opportunity for soemone with Service Desk experience to be involved in exciting projects such a Azure migrations and ERP Implementations, with a defined progression path and training available. What You'll Need: MS Office 365 configuration, and administration Previous experience in a 1st/2nd Line IT Support/System Admin capacity Experience of Microsoft Server support and administration Knowledge of Azure Virtual Services including VMs, VPN and consumption management Endpoint security and response and Endpoint Management Microsoft Active Directory support and administration Group policy administration, PowerShell and Scripting TCP/IP Networking (DNS, DHCP, LAN, WAN, VLAN, Firewalls, etc.), support, and administration. Cyber security awareness and incident response Firewall management and configuration Creating technical documentation Capable of clear and accurate communication, both written and verbal. Full Driving License - Willingness to travel Work on impactful projects and help shape the future of our IT infrastructure. Apply now and grow with a team that values innovation, service, and integrity. £30000 - £32000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website
Apr 23, 2026
Full time
Job Description: IT Infrastructure Engineer/2nd Line Support £30,000-£32,000 Location: Wakefield You will play a key role in supporting and developing IT systems across a group of companies, providing 1st/2nd line support, working on infrastructure projects, manage networks, and support our Azure environment. This is an excellent opportunity for soemone with Service Desk experience to be involved in exciting projects such a Azure migrations and ERP Implementations, with a defined progression path and training available. What You'll Need: MS Office 365 configuration, and administration Previous experience in a 1st/2nd Line IT Support/System Admin capacity Experience of Microsoft Server support and administration Knowledge of Azure Virtual Services including VMs, VPN and consumption management Endpoint security and response and Endpoint Management Microsoft Active Directory support and administration Group policy administration, PowerShell and Scripting TCP/IP Networking (DNS, DHCP, LAN, WAN, VLAN, Firewalls, etc.), support, and administration. Cyber security awareness and incident response Firewall management and configuration Creating technical documentation Capable of clear and accurate communication, both written and verbal. Full Driving License - Willingness to travel Work on impactful projects and help shape the future of our IT infrastructure. Apply now and grow with a team that values innovation, service, and integrity. £30000 - £32000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Apr 23, 2026
Full time
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Mac Support Engineer - 6-month contract - London - 4 days a week contract My Customer is looking for a proactive and hands-on Mac Support Engineer to join a growing IT function. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems. You'll play a key role in 1/2 line day-to-day support, onboarding, and device management, while also contributing to ongoing improvements as the business evolves its tooling and infrastructure. This Mac Support Engineer will work fully onsite in Central London for 4 days per week. Required Skills & Experience from the Mac Support Engineer: Proven experience supporting macOS environments in a corporate setting Familiarity with Jamf MDM for device investigation and management Exposure to Fleet Device Management (or willingness to learn as part of a migration) Experience supporting Zoom Rooms or AV/meeting room technology Basic understanding of network troubleshooting , ideally within a Meraki environment Experience with Okta administration (user management and access support) Strong experience managing user onboarding and offboarding processes Knowledge of IT asset management and inventory tracking Strong troubleshooting skills with a user-focused mindset Key responsibilities of the Mac Support Engineer: Provide 1st and 2nd line support across a macOS-based environment Troubleshoot and resolve issues relating to Mac devices, applications, and user access Support and maintain Zoom Rooms , ensuring meeting spaces are fully operational Use Jamf MDM to investigate device issues, enforce policies, and support endpoint management Assist with the transition to Fleet Device Management , including basic administration and troubleshooting Investigate basic network-related issues using the Meraki dashboard Administer Okta , including user provisioning, deprovisioning, and password resets Manage end-to-end onboarding and offboarding , ensuring a smooth user experience Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Apr 22, 2026
Contractor
Mac Support Engineer - 6-month contract - London - 4 days a week contract My Customer is looking for a proactive and hands-on Mac Support Engineer to join a growing IT function. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems. You'll play a key role in 1/2 line day-to-day support, onboarding, and device management, while also contributing to ongoing improvements as the business evolves its tooling and infrastructure. This Mac Support Engineer will work fully onsite in Central London for 4 days per week. Required Skills & Experience from the Mac Support Engineer: Proven experience supporting macOS environments in a corporate setting Familiarity with Jamf MDM for device investigation and management Exposure to Fleet Device Management (or willingness to learn as part of a migration) Experience supporting Zoom Rooms or AV/meeting room technology Basic understanding of network troubleshooting , ideally within a Meraki environment Experience with Okta administration (user management and access support) Strong experience managing user onboarding and offboarding processes Knowledge of IT asset management and inventory tracking Strong troubleshooting skills with a user-focused mindset Key responsibilities of the Mac Support Engineer: Provide 1st and 2nd line support across a macOS-based environment Troubleshoot and resolve issues relating to Mac devices, applications, and user access Support and maintain Zoom Rooms , ensuring meeting spaces are fully operational Use Jamf MDM to investigate device issues, enforce policies, and support endpoint management Assist with the transition to Fleet Device Management , including basic administration and troubleshooting Investigate basic network-related issues using the Meraki dashboard Administer Okta , including user provisioning, deprovisioning, and password resets Manage end-to-end onboarding and offboarding , ensuring a smooth user experience Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
NOC Engineer | Aerospace/Defence Company | SC Clearance Required | 12 Month Contract (Inside IR35) | Up to £55 per hour | Newport MERITUS are working in partnership with a leading organisation within the Defence and Space sector to recruit a NOC Engineer . This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments. As a key member of the Service Operations function, you will play a pivotal role in maintaining, supporting, and improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant. This role is ideal for someone with a strong foundation in networking who thrives in a fast-paced, mission-critical environment and is looking to progress their career within a highly secure and technically advanced domain. Main Responsibilities: Provide 2nd line technical support for network and infrastructure-related incidents within a live service environment Act as the primary technical point of contact during major incidents, including leading and coordinating bridge calls Investigate, diagnose, and resolve faults, escalating to L3 support where required Support the implementation of design changes and service improvements across live systems Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting Required Skills: Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP) Experience working within a NOC, Service Desk, or IT support environment (L2 level) Strong communication skills with the ability to engage stakeholders at all levels Familiarity with ITSM tools (eg, ServiceNow, Remedy, Jira) Awareness of IT security standards and compliance frameworks (ideally within regulated environments) Knowledge of or working towards Cisco certifications (eg, CCNA) or equivalent networking experience Got your attention? If you believe that you have the skills and experience for the Network Engineer role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
Apr 22, 2026
Contractor
NOC Engineer | Aerospace/Defence Company | SC Clearance Required | 12 Month Contract (Inside IR35) | Up to £55 per hour | Newport MERITUS are working in partnership with a leading organisation within the Defence and Space sector to recruit a NOC Engineer . This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments. As a key member of the Service Operations function, you will play a pivotal role in maintaining, supporting, and improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant. This role is ideal for someone with a strong foundation in networking who thrives in a fast-paced, mission-critical environment and is looking to progress their career within a highly secure and technically advanced domain. Main Responsibilities: Provide 2nd line technical support for network and infrastructure-related incidents within a live service environment Act as the primary technical point of contact during major incidents, including leading and coordinating bridge calls Investigate, diagnose, and resolve faults, escalating to L3 support where required Support the implementation of design changes and service improvements across live systems Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting Required Skills: Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP) Experience working within a NOC, Service Desk, or IT support environment (L2 level) Strong communication skills with the ability to engage stakeholders at all levels Familiarity with ITSM tools (eg, ServiceNow, Remedy, Jira) Awareness of IT security standards and compliance frameworks (ideally within regulated environments) Knowledge of or working towards Cisco certifications (eg, CCNA) or equivalent networking experience Got your attention? If you believe that you have the skills and experience for the Network Engineer role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
DX Technical Support Consultant (HPM) As DX Technical Support Consultant HPM you are supporting our Partners and Customers to solve / prevent technical issues to ensure as high as possible system availability for patients. The purpose of this role is to improve Customer Satisfaction and Business Performance through Product Performance on a Market level. Ensure efficient and effective service delivery while maintaining customer satisfaction and process compliance for direct and indirect channels across multiple regions (Europe & Growth). The position will act as the technical Escalation Owner with expertise in the respective modality and responsible for escalation management, coordination, and administration, and acts as MPS towards the BIU / BIU Modality Performance Manager network. Provide Remote and on-site 2nd and 3rd line Technical Support on all HPM products. You will provide guidance and training to the DX service organization as a technical expert in the modality community and act as a single point of contact for all technical related matters within DX. Your role: Monitor escalations for the modalities for direct and indirect channels, drive process efficiency and compliance and lift structural issues to the BIU Provides formal Technical Training in the Philips Academy and on site. Consolidate field TOP product issues in the market, justify, prioritize and drive improvement initiatives towards Market organization. Monitor FCO implementation, drive FCO implementation efficiency and compliance, and lift issues to BIU. Analyze the market modality performance data. Initiate, define and deploy improvement initiatives defined in cooperation with the BIU Modality Performance Manager. Consolidate, justify and prioritize field TOP service & process issues in the market and drive improvement initiatives towards Market organization. Advice the Customer Care Center Coordinators or Field Services Engineers about required spare parts and resources. Analyses and gives input for the distributor performance evaluation process. Provide sales support around solution design for complex configurations based on specific customer requirements. Leading on-site First of a Kind Projects/Installations to coach/train local FSE's and project leaders You're the right fit if: Bachelor's/ Master's Degree in Engineering, Medical, Science or equivalent. Minimum 7 years of experience with Bachelor's in areas such as Technical Troubleshooting, Customer Service preferably in the Healthcare Industry. Excellent technical product knowledge in Intellivue products and PICiX. Deep technical expertise in healthcare IT environments and integration tools; Microsoft Windows server knowledge. Networking knowledge and CISCO CCNA are preferred. Strong communication and relationship management skills, with proven ability to work effectively across diverse cultural and language environments. Extensive experience in field customer services, with a solid understanding of customer needs, service delivery, and stakeholder collaboration. Fluent in English, verbal and written in addition to local language (minimum C1 level). Green Belt or equivalent certification. Willingness to travel (about 10%). Project Management, internal and external stakeholder management. Analytical and innovative change leader, experienced in benchmarking and driving change across Philips and distributor networks, with strong coaching skills and a disciplined, self managed approach. Proactive team player, adaptable to change, taking initiative while collaborating effectively and supporting others through coaching and continuous improvement. Good overall business/process knowledge (F&A, CS, Sales, Q&R, Manufacturing).
Apr 22, 2026
Full time
DX Technical Support Consultant (HPM) As DX Technical Support Consultant HPM you are supporting our Partners and Customers to solve / prevent technical issues to ensure as high as possible system availability for patients. The purpose of this role is to improve Customer Satisfaction and Business Performance through Product Performance on a Market level. Ensure efficient and effective service delivery while maintaining customer satisfaction and process compliance for direct and indirect channels across multiple regions (Europe & Growth). The position will act as the technical Escalation Owner with expertise in the respective modality and responsible for escalation management, coordination, and administration, and acts as MPS towards the BIU / BIU Modality Performance Manager network. Provide Remote and on-site 2nd and 3rd line Technical Support on all HPM products. You will provide guidance and training to the DX service organization as a technical expert in the modality community and act as a single point of contact for all technical related matters within DX. Your role: Monitor escalations for the modalities for direct and indirect channels, drive process efficiency and compliance and lift structural issues to the BIU Provides formal Technical Training in the Philips Academy and on site. Consolidate field TOP product issues in the market, justify, prioritize and drive improvement initiatives towards Market organization. Monitor FCO implementation, drive FCO implementation efficiency and compliance, and lift issues to BIU. Analyze the market modality performance data. Initiate, define and deploy improvement initiatives defined in cooperation with the BIU Modality Performance Manager. Consolidate, justify and prioritize field TOP service & process issues in the market and drive improvement initiatives towards Market organization. Advice the Customer Care Center Coordinators or Field Services Engineers about required spare parts and resources. Analyses and gives input for the distributor performance evaluation process. Provide sales support around solution design for complex configurations based on specific customer requirements. Leading on-site First of a Kind Projects/Installations to coach/train local FSE's and project leaders You're the right fit if: Bachelor's/ Master's Degree in Engineering, Medical, Science or equivalent. Minimum 7 years of experience with Bachelor's in areas such as Technical Troubleshooting, Customer Service preferably in the Healthcare Industry. Excellent technical product knowledge in Intellivue products and PICiX. Deep technical expertise in healthcare IT environments and integration tools; Microsoft Windows server knowledge. Networking knowledge and CISCO CCNA are preferred. Strong communication and relationship management skills, with proven ability to work effectively across diverse cultural and language environments. Extensive experience in field customer services, with a solid understanding of customer needs, service delivery, and stakeholder collaboration. Fluent in English, verbal and written in addition to local language (minimum C1 level). Green Belt or equivalent certification. Willingness to travel (about 10%). Project Management, internal and external stakeholder management. Analytical and innovative change leader, experienced in benchmarking and driving change across Philips and distributor networks, with strong coaching skills and a disciplined, self managed approach. Proactive team player, adaptable to change, taking initiative while collaborating effectively and supporting others through coaching and continuous improvement. Good overall business/process knowledge (F&A, CS, Sales, Q&R, Manufacturing).
CPS Group (UK) Limited
Port Talbot, West Glamorgan
Role: IT Support Engineer Start: ASAP Contract Length: 6+ weeks Location: Port Talbot (on site) Rate: 19 per hour My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks. We are looking for someone with Azure, Intune and Microsoft Office experience. The following experience is also useful: - Deployments - Migrations - Roll outs - Desktop support - User support For more information please contact Mimi on (phone number removed) and (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Apr 22, 2026
Contractor
Role: IT Support Engineer Start: ASAP Contract Length: 6+ weeks Location: Port Talbot (on site) Rate: 19 per hour My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks. We are looking for someone with Azure, Intune and Microsoft Office experience. The following experience is also useful: - Deployments - Migrations - Roll outs - Desktop support - User support For more information please contact Mimi on (phone number removed) and (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Service Desk Engineer (1st/2nd Line)Belfast£30,000 - £35,0006 months onsite Hybrid (3 days office / 2 days remote thereafter)We are working with a growing and fast-paced Managed Service Provider in Belfast who are looking to appoint a driven and customer-focused Service Desk Engineer to join their team.This is an excellent opportunity for a technically strong 1st/2nd Line Engineer who thrives in a busy MSP environment and is keen to further develop their Microsoft 365 and infrastructure skills.The RoleYou will be responsible for handling Level 1 and Level 2 support tickets, managing approximately 60-80 tickets per week in a dynamic service desk environment. The successful candidate will play a key role in delivering high-quality remote support to a broad client base.Key responsibilities include:Microsoft 365 support (Exchange Online, Teams, SharePoint)User account creation and permissions management (AD & M365)Windows 10/11 supportRemote desktop support for PCs, laptops, and mobile devicesTroubleshooting email and mail filtering issuesAnti-virus and anti-malware managementBackup and disaster recovery supportBasic networking and firewall troubleshootingTicket logging and call handlingContributing to technical documentationOccasional client site visitsWhat We're Looking For2+ years' experience in a Service Desk / IT Support roleStrong Microsoft 365 support experienceExperience troubleshooting Windows OS and Active DirectoryBackground working in a fast-paced MSP environmentComfortable managing high ticket volumes (60-80 per week)Strong communication and customer service skillsDriven, motivated and eager to learnFull driving licence and access to a vehicleWhat's On OfferSalary between £30,000 - £35,000Structured training and exposure to technologies including:Virtualisation (Hyper-V, VMware)Backup solutions (Veeam, Azure, Cove)Network security (SonicWall, Fortinet)Enterprise hardware and switching technologies6-month in-office onboarding periodHybrid working (2 days remote per week after probation)Supportive team environment with clear progression opportunitiesInterview ProcessInformal Teams chatIn-person interview including a Microsoft 365 technical skills assessment To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Apr 21, 2026
Full time
Service Desk Engineer (1st/2nd Line)Belfast£30,000 - £35,0006 months onsite Hybrid (3 days office / 2 days remote thereafter)We are working with a growing and fast-paced Managed Service Provider in Belfast who are looking to appoint a driven and customer-focused Service Desk Engineer to join their team.This is an excellent opportunity for a technically strong 1st/2nd Line Engineer who thrives in a busy MSP environment and is keen to further develop their Microsoft 365 and infrastructure skills.The RoleYou will be responsible for handling Level 1 and Level 2 support tickets, managing approximately 60-80 tickets per week in a dynamic service desk environment. The successful candidate will play a key role in delivering high-quality remote support to a broad client base.Key responsibilities include:Microsoft 365 support (Exchange Online, Teams, SharePoint)User account creation and permissions management (AD & M365)Windows 10/11 supportRemote desktop support for PCs, laptops, and mobile devicesTroubleshooting email and mail filtering issuesAnti-virus and anti-malware managementBackup and disaster recovery supportBasic networking and firewall troubleshootingTicket logging and call handlingContributing to technical documentationOccasional client site visitsWhat We're Looking For2+ years' experience in a Service Desk / IT Support roleStrong Microsoft 365 support experienceExperience troubleshooting Windows OS and Active DirectoryBackground working in a fast-paced MSP environmentComfortable managing high ticket volumes (60-80 per week)Strong communication and customer service skillsDriven, motivated and eager to learnFull driving licence and access to a vehicleWhat's On OfferSalary between £30,000 - £35,000Structured training and exposure to technologies including:Virtualisation (Hyper-V, VMware)Backup solutions (Veeam, Azure, Cove)Network security (SonicWall, Fortinet)Enterprise hardware and switching technologies6-month in-office onboarding periodHybrid working (2 days remote per week after probation)Supportive team environment with clear progression opportunitiesInterview ProcessInformal Teams chatIn-person interview including a Microsoft 365 technical skills assessment To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Job Title: Principal Commercial Officer Location: Barrow-in-Furness, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. Role description: In this role, you will take ownership of reviewing, drafting and negotiating contracts and commercial agreements with both customers and suppliers, seeing them through to completion. You will support the full contract lifecycle, from administration and managing change to configuration and closure, ensuring everything runs smoothly. Core duties: Reviewing, drafting, negotiating, and finalising contracts and commercial agreements with customers and suppliers Provision of contract management support, including contract administration, managing change, contract configuration and contract closure Customer relationship management : applying a high degree of customer focus, developing and maintaining relationships with both internal and external stakeholders Managing , developing and mentoring junior members of the team Essential skills: Excellent communication skills Experience in drafting, writing and negotiating contracts Demonstrable client/customer relationship management ; ability to forge strong working relationships Ability to present in senior management forums The Commercial team: As a member of the Commercial Team, you will work cross-functionally and with the customer. Your primary role will be to support the contact preparations, negotiation, bidding, writing and drafting, configuring, and managing of contacts. These consist of multi-function teams, such as Project Management , Engineering, Technical Specialist, and Supply Chain. Career Development is fully supported within the team, with the opportunity to move up to management level along with skillset development through further education and recognised training to facilitate lateral moves within the wider BAE business. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss any further support you may need. Connect with us at Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 2nd May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Apr 21, 2026
Full time
Job Title: Principal Commercial Officer Location: Barrow-in-Furness, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. Role description: In this role, you will take ownership of reviewing, drafting and negotiating contracts and commercial agreements with both customers and suppliers, seeing them through to completion. You will support the full contract lifecycle, from administration and managing change to configuration and closure, ensuring everything runs smoothly. Core duties: Reviewing, drafting, negotiating, and finalising contracts and commercial agreements with customers and suppliers Provision of contract management support, including contract administration, managing change, contract configuration and contract closure Customer relationship management : applying a high degree of customer focus, developing and maintaining relationships with both internal and external stakeholders Managing , developing and mentoring junior members of the team Essential skills: Excellent communication skills Experience in drafting, writing and negotiating contracts Demonstrable client/customer relationship management ; ability to forge strong working relationships Ability to present in senior management forums The Commercial team: As a member of the Commercial Team, you will work cross-functionally and with the customer. Your primary role will be to support the contact preparations, negotiation, bidding, writing and drafting, configuring, and managing of contacts. These consist of multi-function teams, such as Project Management , Engineering, Technical Specialist, and Supply Chain. Career Development is fully supported within the team, with the opportunity to move up to management level along with skillset development through further education and recognised training to facilitate lateral moves within the wider BAE business. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss any further support you may need. Connect with us at Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 2nd May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Principal Commercial Officer Location: Barrow-in-Furness, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. Role description: In this role, you will take ownership of reviewing, drafting and negotiating contracts and commercial agreements with both customers and suppliers, seeing them through to completion. You will support the full contract lifecycle, from administration and managing change to configuration and closure, ensuring everything runs smoothly. Core duties: Reviewing, drafting, negotiating, and finalising contracts and commercial agreements with customers and suppliers Provision of contract management support, including contract administration, managing change, contract configuration and contract closure Customer relationship management : applying a high degree of customer focus, developing and maintaining relationships with both internal and external stakeholders Managing , developing and mentoring junior members of the team Essential skills: Excellent communication skills Experience in drafting, writing and negotiating contracts Demonstrable client/customer relationship management ; ability to forge strong working relationships Ability to present in senior management forums The Commercial team: As a member of the Commercial Team, you will work cross-functionally and with the customer. Your primary role will be to support the contact preparations, negotiation, bidding, writing and drafting, configuring, and managing of contacts. These consist of multi-function teams, such as Project Management , Engineering, Technical Specialist, and Supply Chain. Career Development is fully supported within the team, with the opportunity to move up to management level along with skillset development through further education and recognised training to facilitate lateral moves within the wider BAE business. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss any further support you may need. Connect with us at Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 2nd May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Apr 21, 2026
Full time
Job Title: Principal Commercial Officer Location: Barrow-in-Furness, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. Role description: In this role, you will take ownership of reviewing, drafting and negotiating contracts and commercial agreements with both customers and suppliers, seeing them through to completion. You will support the full contract lifecycle, from administration and managing change to configuration and closure, ensuring everything runs smoothly. Core duties: Reviewing, drafting, negotiating, and finalising contracts and commercial agreements with customers and suppliers Provision of contract management support, including contract administration, managing change, contract configuration and contract closure Customer relationship management : applying a high degree of customer focus, developing and maintaining relationships with both internal and external stakeholders Managing , developing and mentoring junior members of the team Essential skills: Excellent communication skills Experience in drafting, writing and negotiating contracts Demonstrable client/customer relationship management ; ability to forge strong working relationships Ability to present in senior management forums The Commercial team: As a member of the Commercial Team, you will work cross-functionally and with the customer. Your primary role will be to support the contact preparations, negotiation, bidding, writing and drafting, configuring, and managing of contacts. These consist of multi-function teams, such as Project Management , Engineering, Technical Specialist, and Supply Chain. Career Development is fully supported within the team, with the opportunity to move up to management level along with skillset development through further education and recognised training to facilitate lateral moves within the wider BAE business. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss any further support you may need. Connect with us at Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 2nd May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Principal Commercial Officer Location: Barrow-in-Furness, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. Role description: In this role, you will take ownership of reviewing, drafting and negotiating contracts and commercial agreements with both customers and suppliers, seeing them through to completion. You will support the full contract lifecycle, from administration and managing change to configuration and closure, ensuring everything runs smoothly. Core duties: Reviewing, drafting, negotiating, and finalising contracts and commercial agreements with customers and suppliers Provision of contract management support, including contract administration, managing change, contract configuration and contract closure Customer relationship management : applying a high degree of customer focus, developing and maintaining relationships with both internal and external stakeholders Managing , developing and mentoring junior members of the team Essential skills: Excellent communication skills Experience in drafting, writing and negotiating contracts Demonstrable client/customer relationship management ; ability to forge strong working relationships Ability to present in senior management forums The Commercial team: As a member of the Commercial Team, you will work cross-functionally and with the customer. Your primary role will be to support the contact preparations, negotiation, bidding, writing and drafting, configuring, and managing of contacts. These consist of multi-function teams, such as Project Management , Engineering, Technical Specialist, and Supply Chain. Career Development is fully supported within the team, with the opportunity to move up to management level along with skillset development through further education and recognised training to facilitate lateral moves within the wider BAE business. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss any further support you may need. Connect with us at Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 2nd May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Apr 21, 2026
Full time
Job Title: Principal Commercial Officer Location: Barrow-in-Furness, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. Role description: In this role, you will take ownership of reviewing, drafting and negotiating contracts and commercial agreements with both customers and suppliers, seeing them through to completion. You will support the full contract lifecycle, from administration and managing change to configuration and closure, ensuring everything runs smoothly. Core duties: Reviewing, drafting, negotiating, and finalising contracts and commercial agreements with customers and suppliers Provision of contract management support, including contract administration, managing change, contract configuration and contract closure Customer relationship management : applying a high degree of customer focus, developing and maintaining relationships with both internal and external stakeholders Managing , developing and mentoring junior members of the team Essential skills: Excellent communication skills Experience in drafting, writing and negotiating contracts Demonstrable client/customer relationship management ; ability to forge strong working relationships Ability to present in senior management forums The Commercial team: As a member of the Commercial Team, you will work cross-functionally and with the customer. Your primary role will be to support the contact preparations, negotiation, bidding, writing and drafting, configuring, and managing of contacts. These consist of multi-function teams, such as Project Management , Engineering, Technical Specialist, and Supply Chain. Career Development is fully supported within the team, with the opportunity to move up to management level along with skillset development through further education and recognised training to facilitate lateral moves within the wider BAE business. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss any further support you may need. Connect with us at Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 2nd May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Role: IT Support Engineer Start: ASAP Contract Length: 6+ weeks Location: Port Talbot (on site) Rate: £19 per hour My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks. We are looking for someone with Azure, Intune and Microsoft Office experience. The following experience is also useful: - Deployments - Migrations - Roll outs - Desktop support - User support For more information please contact Mimi (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Apr 21, 2026
Contractor
Role: IT Support Engineer Start: ASAP Contract Length: 6+ weeks Location: Port Talbot (on site) Rate: £19 per hour My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks. We are looking for someone with Azure, Intune and Microsoft Office experience. The following experience is also useful: - Deployments - Migrations - Roll outs - Desktop support - User support For more information please contact Mimi (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Job Title: Principal Commercial Officer Location: Barrow-in-Furness, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. Role description: In this role, you will take ownership of reviewing, drafting and negotiating contracts and commercial agreements with both customers and suppliers, seeing them through to completion. You will support the full contract lifecycle, from administration and managing change to configuration and closure, ensuring everything runs smoothly. Core duties: Reviewing, drafting, negotiating, and finalising contracts and commercial agreements with customers and suppliers Provision of contract management support, including contract administration, managing change, contract configuration and contract closure Customer relationship management : applying a high degree of customer focus, developing and maintaining relationships with both internal and external stakeholders Managing , developing and mentoring junior members of the team Essential skills: Excellent communication skills Experience in drafting, writing and negotiating contracts Demonstrable client/customer relationship management ; ability to forge strong working relationships Ability to present in senior management forums The Commercial team: As a member of the Commercial Team, you will work cross-functionally and with the customer. Your primary role will be to support the contact preparations, negotiation, bidding, writing and drafting, configuring, and managing of contacts. These consist of multi-function teams, such as Project Management , Engineering, Technical Specialist, and Supply Chain. Career Development is fully supported within the team, with the opportunity to move up to management level along with skillset development through further education and recognised training to facilitate lateral moves within the wider BAE business. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss any further support you may need. Connect with us at Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 2nd May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Apr 21, 2026
Full time
Job Title: Principal Commercial Officer Location: Barrow-in-Furness, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. Role description: In this role, you will take ownership of reviewing, drafting and negotiating contracts and commercial agreements with both customers and suppliers, seeing them through to completion. You will support the full contract lifecycle, from administration and managing change to configuration and closure, ensuring everything runs smoothly. Core duties: Reviewing, drafting, negotiating, and finalising contracts and commercial agreements with customers and suppliers Provision of contract management support, including contract administration, managing change, contract configuration and contract closure Customer relationship management : applying a high degree of customer focus, developing and maintaining relationships with both internal and external stakeholders Managing , developing and mentoring junior members of the team Essential skills: Excellent communication skills Experience in drafting, writing and negotiating contracts Demonstrable client/customer relationship management ; ability to forge strong working relationships Ability to present in senior management forums The Commercial team: As a member of the Commercial Team, you will work cross-functionally and with the customer. Your primary role will be to support the contact preparations, negotiation, bidding, writing and drafting, configuring, and managing of contacts. These consist of multi-function teams, such as Project Management , Engineering, Technical Specialist, and Supply Chain. Career Development is fully supported within the team, with the opportunity to move up to management level along with skillset development through further education and recognised training to facilitate lateral moves within the wider BAE business. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss any further support you may need. Connect with us at Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 2nd May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
We are currently working with a Cambridge-based technology company that is looking to add an experienced IT Infrastructure Engineer to their team on a full-time, permanent basis. Key responsibilities will include: Act as the main point of contact for 1st / 2nd line support issues. Oversee and develop the companies existing infrastructure. Management of networks and cloud-based infrastructure Support with security and compliance policies. Assist with ranging IT projects including new tools and system implemenations. Help with managing suppliers and equipment procurement. The Successful candidate will have: 3+ years experience in a similar role supporting cloud-based infrastructure position. Experinece with RedHat, Linux and windows systems. Degree qualified in Engineer/Physical Science or similar field. Strong attention to detail. Experience with supporting on security best practises. Strong understanding of VPNs, Ipv4 and DNS. Experience acting as main point of contact for 1st and 2nd line issues. If this role looks like your next challenge, please contact Jamie ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
Apr 21, 2026
Full time
We are currently working with a Cambridge-based technology company that is looking to add an experienced IT Infrastructure Engineer to their team on a full-time, permanent basis. Key responsibilities will include: Act as the main point of contact for 1st / 2nd line support issues. Oversee and develop the companies existing infrastructure. Management of networks and cloud-based infrastructure Support with security and compliance policies. Assist with ranging IT projects including new tools and system implemenations. Help with managing suppliers and equipment procurement. The Successful candidate will have: 3+ years experience in a similar role supporting cloud-based infrastructure position. Experinece with RedHat, Linux and windows systems. Degree qualified in Engineer/Physical Science or similar field. Strong attention to detail. Experience with supporting on security best practises. Strong understanding of VPNs, Ipv4 and DNS. Experience acting as main point of contact for 1st and 2nd line issues. If this role looks like your next challenge, please contact Jamie ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
We're working with a growing Managed Service Provider in Manchester who are looking to bring in an experienced 2nd/3rd Line Support Engineer to strengthen their technical team. This is a great opportunity for someone who enjoys working across a varied client base and wants to stay hands-on with a broad tech stack in a fast-paced MSP environment. The Role You'll be acting as an escalation point for 1st/2nd line, while also getting involved in project work and infrastructure improvements across multiple clients. Day-to-day, you'll be: Act as an escalation point for complex 2nd/3rd line issues across multiple client environments Administer and support Windows Server environments () Manage and troubleshoot Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) Support and maintain Microsoft Azure (VMs, Azure AD, networking, storage) Work extensively with Active Directory (GPOs, permissions, replication, group structures) Troubleshoot networking issues (DNS, DHCP, VLANs, VPNs, Firewalls) What We're Looking For Previous experience working within an MSP environment (essential) Strong troubleshooting skills across Windows environments Experience with: Microsoft 365 Microsoft Azure Active Directory Solid understanding of networking fundamentals (DNS, DHCP, VPNs) Comfortable working across multiple clients and priorities Strong communication skills Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 21, 2026
Full time
We're working with a growing Managed Service Provider in Manchester who are looking to bring in an experienced 2nd/3rd Line Support Engineer to strengthen their technical team. This is a great opportunity for someone who enjoys working across a varied client base and wants to stay hands-on with a broad tech stack in a fast-paced MSP environment. The Role You'll be acting as an escalation point for 1st/2nd line, while also getting involved in project work and infrastructure improvements across multiple clients. Day-to-day, you'll be: Act as an escalation point for complex 2nd/3rd line issues across multiple client environments Administer and support Windows Server environments () Manage and troubleshoot Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) Support and maintain Microsoft Azure (VMs, Azure AD, networking, storage) Work extensively with Active Directory (GPOs, permissions, replication, group structures) Troubleshoot networking issues (DNS, DHCP, VLANs, VPNs, Firewalls) What We're Looking For Previous experience working within an MSP environment (essential) Strong troubleshooting skills across Windows environments Experience with: Microsoft 365 Microsoft Azure Active Directory Solid understanding of networking fundamentals (DNS, DHCP, VPNs) Comfortable working across multiple clients and priorities Strong communication skills Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Job Title: Principal Commercial Officer Location: Barrow-in-Furness, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. Role description: In this role, you will take ownership of reviewing, drafting and negotiating contracts and commercial agreements with both customers and suppliers, seeing them through to completion. You will support the full contract lifecycle, from administration and managing change to configuration and closure, ensuring everything runs smoothly. Core duties: Reviewing, drafting, negotiating, and finalising contracts and commercial agreements with customers and suppliers Provision of contract management support, including contract administration, managing change, contract configuration and contract closure Customer relationship management : applying a high degree of customer focus, developing and maintaining relationships with both internal and external stakeholders Managing , developing and mentoring junior members of the team Essential skills: Excellent communication skills Experience in drafting, writing and negotiating contracts Demonstrable client/customer relationship management ; ability to forge strong working relationships Ability to present in senior management forums The Commercial team: As a member of the Commercial Team, you will work cross-functionally and with the customer. Your primary role will be to support the contact preparations, negotiation, bidding, writing and drafting, configuring, and managing of contacts. These consist of multi-function teams, such as Project Management , Engineering, Technical Specialist, and Supply Chain. Career Development is fully supported within the team, with the opportunity to move up to management level along with skillset development through further education and recognised training to facilitate lateral moves within the wider BAE business. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss any further support you may need. Connect with us at Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 2nd May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Apr 21, 2026
Full time
Job Title: Principal Commercial Officer Location: Barrow-in-Furness, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £50,000 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. Role description: In this role, you will take ownership of reviewing, drafting and negotiating contracts and commercial agreements with both customers and suppliers, seeing them through to completion. You will support the full contract lifecycle, from administration and managing change to configuration and closure, ensuring everything runs smoothly. Core duties: Reviewing, drafting, negotiating, and finalising contracts and commercial agreements with customers and suppliers Provision of contract management support, including contract administration, managing change, contract configuration and contract closure Customer relationship management : applying a high degree of customer focus, developing and maintaining relationships with both internal and external stakeholders Managing , developing and mentoring junior members of the team Essential skills: Excellent communication skills Experience in drafting, writing and negotiating contracts Demonstrable client/customer relationship management ; ability to forge strong working relationships Ability to present in senior management forums The Commercial team: As a member of the Commercial Team, you will work cross-functionally and with the customer. Your primary role will be to support the contact preparations, negotiation, bidding, writing and drafting, configuring, and managing of contacts. These consist of multi-function teams, such as Project Management , Engineering, Technical Specialist, and Supply Chain. Career Development is fully supported within the team, with the opportunity to move up to management level along with skillset development through further education and recognised training to facilitate lateral moves within the wider BAE business. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. We welcome applications from all candidates and give full, fair and open consideration to everyone. If you require any reasonable adjustments during the recruitment process, please contact our recruitment team to discuss any further support you may need. Connect with us at Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date : 2nd May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Dynamics 365 Developer & Support Engineer (Lead) Location: Hybrid - London (2 to 3 days on site) Salary: £87,000 per annum + benefits Contract Type: Permanent Overview We're recruiting a Dynamics 365 Developer & Support Engineer (Lead) to take ownership of the design, development, and support of Microsoft Dynamics 365 and Power Platform solutions. This is a senior, hands-on role blending development leadership with day-to-day technical support. You'll shape solution design, drive integrations, and ensure robust, secure, and high-performing systems across a complex Microsoft ecosystem. Key Responsibilities Development Design, develop, and enhance Dynamics 365 CE applications aligned with best practice. Build and configure workflows, plugins, automations, and integrations across Power Platform (Power Apps, Power Automate, Dataverse, Power BI) . Integrate Dynamics 365 with Azure Logic Apps , API Management , and other enterprise services. Implement and manage CI/CD pipelines and GIT version control . Collaborate closely with Product Managers and business users in an Agile SCRUM environment. Ensure quality assurance and compliance with OWASP Top 10 and security standards. Support Provide 2nd and 3rd line support across Dynamics CRM applications. Manage incidents, service requests, and changes following ITIL processes. Monitor CRM performance and proactively resolve operational issues Skills & Experience Required Essential Proven technical expertise in Dynamics 365 CE configuration and customisation. Hands-on with Power Platform including Power Apps, Power Automate, Power BI, and Dataverse . Strong integration skills with Azure Logic Apps , REST/SOAP APIs , and KingswaySoft . Experience with CI/CD , DevOps , and GIT version control. Proficient in SQL , SSIS , and Azure Data Factory (ADF) . Working knowledge of Agile/SCRUM and OWASP principles. Excellent stakeholder management, communication, and problem-solving skills. Desirable Exposure to Copilot and AI-driven tools . ITIL certification or experience working in ITIL environments. Performance tuning and data migration expertise. *Rates depend on experience and client requirements
Apr 21, 2026
Full time
Job Title: Dynamics 365 Developer & Support Engineer (Lead) Location: Hybrid - London (2 to 3 days on site) Salary: £87,000 per annum + benefits Contract Type: Permanent Overview We're recruiting a Dynamics 365 Developer & Support Engineer (Lead) to take ownership of the design, development, and support of Microsoft Dynamics 365 and Power Platform solutions. This is a senior, hands-on role blending development leadership with day-to-day technical support. You'll shape solution design, drive integrations, and ensure robust, secure, and high-performing systems across a complex Microsoft ecosystem. Key Responsibilities Development Design, develop, and enhance Dynamics 365 CE applications aligned with best practice. Build and configure workflows, plugins, automations, and integrations across Power Platform (Power Apps, Power Automate, Dataverse, Power BI) . Integrate Dynamics 365 with Azure Logic Apps , API Management , and other enterprise services. Implement and manage CI/CD pipelines and GIT version control . Collaborate closely with Product Managers and business users in an Agile SCRUM environment. Ensure quality assurance and compliance with OWASP Top 10 and security standards. Support Provide 2nd and 3rd line support across Dynamics CRM applications. Manage incidents, service requests, and changes following ITIL processes. Monitor CRM performance and proactively resolve operational issues Skills & Experience Required Essential Proven technical expertise in Dynamics 365 CE configuration and customisation. Hands-on with Power Platform including Power Apps, Power Automate, Power BI, and Dataverse . Strong integration skills with Azure Logic Apps , REST/SOAP APIs , and KingswaySoft . Experience with CI/CD , DevOps , and GIT version control. Proficient in SQL , SSIS , and Azure Data Factory (ADF) . Working knowledge of Agile/SCRUM and OWASP principles. Excellent stakeholder management, communication, and problem-solving skills. Desirable Exposure to Copilot and AI-driven tools . ITIL certification or experience working in ITIL environments. Performance tuning and data migration expertise. *Rates depend on experience and client requirements
100% IT Recruitment Ltd
High Wycombe, Buckinghamshire
1st / 2nd Line Support Engineer Location: High Wycombe (Office-based, occasional customer site visits) Salary: £24,000 - £34,000 DOE + Annual Bonus About the Role This is a fantastic opportunity for you, a 1 Line Support Engineer / or 1 and 2 Line support Engineer to join a thriving IT Support Company to provide first class support to their varied client base. There is lots of opportunity for training and development and to move into a more dedicated 2 Line support position - and possible 3 line further down the line. You'll act as the first point of contact for customer IT issues, providing high-quality technical support, troubleshooting a wide range of hardware, software, and networking problems, and escalating more complex cases as your experience grows. This role is ideal for someone proactive, customer-focused, and keen to build a long-term career in IT support. Key Responsibilities Serve as the first point of contact for IT support queries via phone, email, and ticketing system Log, update, and manage support tickets with accurate and detailed information Diagnose and resolve common hardware, software, OS, and network issues Communicate clearly with users of varying technical ability, including non-native English speakers Take ownership of tickets and ensure timely resolution within SLAs Work calmly under pressure and prioritise effectively Escalate recurring issues, trends, or complex cases to senior engineers Use remote support tools to troubleshoot efficiently Maintain internal documentation and follow established procedures Liaise with third-party suppliers when required Attend occasional customer site visits and represent the company professionally Required Technical Skills Good understanding of computer hardware, operating systems, and basic networking (TCP/IP, DNS, DHCP) Experience supporting Windows and macOS devices Working knowledge of Microsoft 365, Exchange Online, Azure AD/Entra ID Experience using ticketing systems Ability to diagnose issues remotely and over the phone Strong written and verbal communication skills Ability to work independently and as part of a team Desirable Skills 2+ years' experience in an IT Helpdesk or Technical Support role Customer-facing support experience Knowledge of ITIL best practices Experience with virtualisation technologies Basic scripting (PowerShell) Exposure to cyber security standards Additional languages About you - if you have: Confidently handling 1st-line tickets independently within probation Consistently meeting SLA targets Positive feedback from customers and colleagues Gradual progression into 2nd-line responsibilities Demonstrating initiative and a proactive approach to learning If you are an experienced 1 / 2 Line support Engineer and looking for the next challenge with training and career progression, then please send your CV to me today!
Apr 21, 2026
Full time
1st / 2nd Line Support Engineer Location: High Wycombe (Office-based, occasional customer site visits) Salary: £24,000 - £34,000 DOE + Annual Bonus About the Role This is a fantastic opportunity for you, a 1 Line Support Engineer / or 1 and 2 Line support Engineer to join a thriving IT Support Company to provide first class support to their varied client base. There is lots of opportunity for training and development and to move into a more dedicated 2 Line support position - and possible 3 line further down the line. You'll act as the first point of contact for customer IT issues, providing high-quality technical support, troubleshooting a wide range of hardware, software, and networking problems, and escalating more complex cases as your experience grows. This role is ideal for someone proactive, customer-focused, and keen to build a long-term career in IT support. Key Responsibilities Serve as the first point of contact for IT support queries via phone, email, and ticketing system Log, update, and manage support tickets with accurate and detailed information Diagnose and resolve common hardware, software, OS, and network issues Communicate clearly with users of varying technical ability, including non-native English speakers Take ownership of tickets and ensure timely resolution within SLAs Work calmly under pressure and prioritise effectively Escalate recurring issues, trends, or complex cases to senior engineers Use remote support tools to troubleshoot efficiently Maintain internal documentation and follow established procedures Liaise with third-party suppliers when required Attend occasional customer site visits and represent the company professionally Required Technical Skills Good understanding of computer hardware, operating systems, and basic networking (TCP/IP, DNS, DHCP) Experience supporting Windows and macOS devices Working knowledge of Microsoft 365, Exchange Online, Azure AD/Entra ID Experience using ticketing systems Ability to diagnose issues remotely and over the phone Strong written and verbal communication skills Ability to work independently and as part of a team Desirable Skills 2+ years' experience in an IT Helpdesk or Technical Support role Customer-facing support experience Knowledge of ITIL best practices Experience with virtualisation technologies Basic scripting (PowerShell) Exposure to cyber security standards Additional languages About you - if you have: Confidently handling 1st-line tickets independently within probation Consistently meeting SLA targets Positive feedback from customers and colleagues Gradual progression into 2nd-line responsibilities Demonstrating initiative and a proactive approach to learning If you are an experienced 1 / 2 Line support Engineer and looking for the next challenge with training and career progression, then please send your CV to me today!
Senior Estimator - Contract (6 Months) We are seeking an experienced Senior Cost Planner / Estimator (ideally from a main contractor background) for an initial 6-month contract . This role will lead the cost planning function across both 1st and 2nd stage tenders , playing a key part in bid strategy and project conversion. Key Responsibilities Bidding & Strategy Lead the development of cost planning strategies, programmes, and resource requirements Work collaboratively across disciplines (PM, Design, Commercial, Planning, Procurement, Legal, etc.) to ensure aligned input into bids Drive transparent and commercially viable solutions aligned to project and client objectives Ensure cost plans are compliant with brief, authority, and stakeholder requirements Governance Manage inputs into internal governance processes and review documentation Ensure all cost plans are reviewed and endorsed prior to key gateways Present cost plans at management and business unit reviews Maintain robust internal processes with appropriate independent checks Cost Planning Produce and manage cost plans from early feasibility (RIBA 0/1) through to contract stage (RIBA 4) Undertake quantification, pricing, and benchmarking across all project stages Work with commercial teams to secure and analyse subcontractor pricing Prepare and review preliminaries , incorporating programme, logistics, methodology, and phasing Manage external consultants (e.g. BoQ providers), ensuring quality and programme adherence Negotiate and assess subcontractor proposals Design & Cost Control Actively contribute to design development and value engineering processes Ensure a strong "design to cost" approach , challenging solutions to meet budget targets Monitor cost movement through design stages via a running change control process Assess design options, risks, and opportunities, advising project teams accordingly Support teams in managing variations and commercial risk Risk & Opportunity Management Identify and drive value engineering and cost optimisation opportunities Assess and manage commercial risks, contingencies, and design impacts Maintain awareness of market conditions and inflation , applying this to cost plans Contribute to safe design and delivery processes , including risk reviews during pre-construction Key Requirements Proven experience as a Senior Cost Planner / Estimator within a main contractor environment Strong experience across 1st and 2nd stage tenders Ability to lead cost planning from feasibility through to contract award Excellent understanding of construction methodologies, procurement, and commercial strategy Strong stakeholder management and communication skills Experience managing design development, risk, and value engineering processes This is an excellent opportunity to play a key role within a high-performing pre-construction team , contributing to the successful delivery of complex projects.
Apr 20, 2026
Contractor
Senior Estimator - Contract (6 Months) We are seeking an experienced Senior Cost Planner / Estimator (ideally from a main contractor background) for an initial 6-month contract . This role will lead the cost planning function across both 1st and 2nd stage tenders , playing a key part in bid strategy and project conversion. Key Responsibilities Bidding & Strategy Lead the development of cost planning strategies, programmes, and resource requirements Work collaboratively across disciplines (PM, Design, Commercial, Planning, Procurement, Legal, etc.) to ensure aligned input into bids Drive transparent and commercially viable solutions aligned to project and client objectives Ensure cost plans are compliant with brief, authority, and stakeholder requirements Governance Manage inputs into internal governance processes and review documentation Ensure all cost plans are reviewed and endorsed prior to key gateways Present cost plans at management and business unit reviews Maintain robust internal processes with appropriate independent checks Cost Planning Produce and manage cost plans from early feasibility (RIBA 0/1) through to contract stage (RIBA 4) Undertake quantification, pricing, and benchmarking across all project stages Work with commercial teams to secure and analyse subcontractor pricing Prepare and review preliminaries , incorporating programme, logistics, methodology, and phasing Manage external consultants (e.g. BoQ providers), ensuring quality and programme adherence Negotiate and assess subcontractor proposals Design & Cost Control Actively contribute to design development and value engineering processes Ensure a strong "design to cost" approach , challenging solutions to meet budget targets Monitor cost movement through design stages via a running change control process Assess design options, risks, and opportunities, advising project teams accordingly Support teams in managing variations and commercial risk Risk & Opportunity Management Identify and drive value engineering and cost optimisation opportunities Assess and manage commercial risks, contingencies, and design impacts Maintain awareness of market conditions and inflation , applying this to cost plans Contribute to safe design and delivery processes , including risk reviews during pre-construction Key Requirements Proven experience as a Senior Cost Planner / Estimator within a main contractor environment Strong experience across 1st and 2nd stage tenders Ability to lead cost planning from feasibility through to contract award Excellent understanding of construction methodologies, procurement, and commercial strategy Strong stakeholder management and communication skills Experience managing design development, risk, and value engineering processes This is an excellent opportunity to play a key role within a high-performing pre-construction team , contributing to the successful delivery of complex projects.
Job Title: IT Support Engineer Location: Birmingham Salary: £32,000 - £37,000 We have an immediate need for an IT Support Engineer to join our client, a Technology Managed Services business based in North Birmingham. As IT Support Engineer, working on the technical team, you will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners. Key Support Responsibilities Carry out routine, ad hoc, and project-related administrative tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support. Technical 2nd Line support for supplied solutions. Support Sales and Project Teams with technical input. Draft and prepare technical documents. Stay current with system information, ensure all changes and updates are documented for future reference. Key experience required Previous experience working for an MSP in support/implementation capacity. Strong understanding of IT, networking, virtualisation, M365 and Azure at 2nd Line Level. Strong problem-solving and analytical skills. Full driving license. We have interview slots available immediately, and they are keen to move quickly. If successful, you can expect a salary between £32,000 and £37,000 depending on experience, along with an enhanced employee benefits programme. To apply for this role as IT Support Engineer, please click Apply Online and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.
Apr 19, 2026
Full time
Job Title: IT Support Engineer Location: Birmingham Salary: £32,000 - £37,000 We have an immediate need for an IT Support Engineer to join our client, a Technology Managed Services business based in North Birmingham. As IT Support Engineer, working on the technical team, you will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners. Key Support Responsibilities Carry out routine, ad hoc, and project-related administrative tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support. Technical 2nd Line support for supplied solutions. Support Sales and Project Teams with technical input. Draft and prepare technical documents. Stay current with system information, ensure all changes and updates are documented for future reference. Key experience required Previous experience working for an MSP in support/implementation capacity. Strong understanding of IT, networking, virtualisation, M365 and Azure at 2nd Line Level. Strong problem-solving and analytical skills. Full driving license. We have interview slots available immediately, and they are keen to move quickly. If successful, you can expect a salary between £32,000 and £37,000 depending on experience, along with an enhanced employee benefits programme. To apply for this role as IT Support Engineer, please click Apply Online and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.
JOB TITLE: 2nd Line IT Engineer SALARY: £30,000 - £35,000 per annum Location: Cuffley, United Kingdom SETTING: 2 days office/ 3 days remote Benefits: 25 days holiday + bank holidays, pension, annual company bonus, annual company holiday event, onsite restaurant discount, and free annual health checks. Are you a 2nd Line IT Engineer looking to take the next step in your career within a growing and reputable Managed Service Provider? This is a fantastic opportunity to join a collaborative service desk team where you ll not only develop your technical skills but also have clear progression into areas such as pre-sales and project delivery. The Role As a 2nd Line IT Engineer, you ll be a key part of the helpdesk team, providing support across a broad client base. Act as a point of escalation for 2nd line technical issues Log and manage incidents and service requests via phone and email Troubleshoot and resolve issues in line with SLAs Support occasional site visits (primarily within the M25) for hardware-related issues Requirements Proven experience in a 2nd Line support role within a service desk environment Strong knowledge of Microsoft 365, Active Directory, Azure, and disaster recovery Good understanding of networking concepts, firewalls, and switches A proactive attitude with a genuine desire to learn and progress We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests.
Apr 19, 2026
Full time
JOB TITLE: 2nd Line IT Engineer SALARY: £30,000 - £35,000 per annum Location: Cuffley, United Kingdom SETTING: 2 days office/ 3 days remote Benefits: 25 days holiday + bank holidays, pension, annual company bonus, annual company holiday event, onsite restaurant discount, and free annual health checks. Are you a 2nd Line IT Engineer looking to take the next step in your career within a growing and reputable Managed Service Provider? This is a fantastic opportunity to join a collaborative service desk team where you ll not only develop your technical skills but also have clear progression into areas such as pre-sales and project delivery. The Role As a 2nd Line IT Engineer, you ll be a key part of the helpdesk team, providing support across a broad client base. Act as a point of escalation for 2nd line technical issues Log and manage incidents and service requests via phone and email Troubleshoot and resolve issues in line with SLAs Support occasional site visits (primarily within the M25) for hardware-related issues Requirements Proven experience in a 2nd Line support role within a service desk environment Strong knowledge of Microsoft 365, Active Directory, Azure, and disaster recovery Good understanding of networking concepts, firewalls, and switches A proactive attitude with a genuine desire to learn and progress We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests.
