Cerebras
Overview The Role: The Enterprise CSM is a unique blend of a technical expert and strategic relationship builder. You will drive adoption within a portfolio of Fortune 5000 accounts, moving beyond traditional BI to help customers deploy AI Agents and Embedded Analytics. You'll be as comfortable discussing API authentication with a developer as you are discussing ROI with a CDO. What You'll Do Account Strategy: Be part of a focused team managing multiple Fortune 5000 accounts, responsible for driving adoption, tying usage to business problems, and building expansion opportunities through passive selling. Champion Agentic AI: Partner with customers to move from dashboards to agents, helping them leverage ThoughtSpot Agents and LLM-based workflows to automate data insights. Architect & Advise: Guide technical stakeholders through the development lifecycle of building high-performance data apps using our APIs and SDKs, while ensuring their data stack (Snowflake/Databricks/BigQuery) is optimized for AI-driven search. Voice of the Customer: Act as the primary technical point of contact, communicating requirements and use cases in a way that is actionable for ThoughtSpot's Product, Engineering, and Marketing teams. Relationship Management: Foster robust relationships through proactive champion building, acting as the bridge between human business needs and complex data technicalities. Bridge Business and Technology: Translate customer business goals into technical requirements and, conversely, explain the business value of technical features to stakeholders. Technical Enablement: Run advanced workshops and live demos that showcase the "Art of the Possible" with AI, embedding, and agentic analytics. What Sets You Apart A Consultative Problem Solver: You have a knack for understanding complex business challenges and prescribing elegant technical solutions. Technically Curious: You have a deep passion for the data space and are constantly learning about new technologies like LLMs and Generative AI. Incredible Communicator: You can command a room of data architects and then pivot to explain a technical concept in simple terms to a business leader. Proactive & Eager to Help: You are a natural problem solver who enjoys diving in to help customers with their initial technical hurdles. Language Skills: Fluent in English and capable of speaking European languages (e.g., French, Spanish, German) in a business environment. What You Bring 5+ years in a customer-facing technical role (Technical CSM, Solutions Architect, or Sales Engineer) within the Data/SaaS space. Analytics & AI Depth: Strong knowledge of the modern data stack (Snowflake/BigQuery/Databricks) and an understanding of LLM-based applications or AI Agents. Developer Literacy: Proficiency in SQL and familiarity with JavaScript/TypeScript frameworks (React, Angular, or Vue) for supporting embedded use cases. Integration Knowledge: Comfort discussing REST APIs, webhooks, and security protocols like SAML/OIDC. The "Consultative Edge": Ability to translate complex technical "how-to" into strategic "why-it-matters" for executive stakeholders. Education: Master's/Bachelor's Degree preferred but not required. Mandatory and Required Skills for All ThoughtSpot Roles Spotters are expected to demonstrate AI literacy and workflow integration, including the ability to: Comfortably and confidently integrate artificial intelligence into daily workflows to increase productivity and quality. Hands-on experience leveraging AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality. Describe experience using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions. Write effective prompts to obtain accurate and creative results from AI tools. Spotters are expected to exemplify these key traits and AI Mindset: Curiosity in exploring new AI tools Adaptability to quickly learn and implement new, emerging AI technologies Critical thinking to know when to identify when AI should be used versus when human judgement is necessary This combination of curiosity, adaptability, and discernment defines the AI mindset and is required for every role at ThoughtSpot. AI Mindset for All Spotters At ThoughtSpot, we believe AI is a necessary and essential part of how we work. Every role, across every team, is expected to be fluent and comfortable with using AI to do their best work. All Spotters are expected to experiment with ThoughtSpot's AI tools and leading industry LLMs to streamline workflows, enhance output, and uncover new insights. Whether drafting content, analyzing data, or summarizing documents, AI is a daily partner. We value curiosity, openness to learning, and thoughtful application of AI to create real value. Training and resources are provided so every Spotter can confidently create with AI. Hybrid Work at ThoughtSpot This office-assigned role is available as a hybrid position, reporting to the office in the UK - London. Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office expectation of 2-3 days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams. ThoughtSpot for All At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you're a strong match, we encourage you to apply. What Makes ThoughtSpot a Great Place to Work? ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives; this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you're excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that's right for you. About ThoughtSpot The world's most innovative companies turn to ThoughtSpot's AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, ThoughtSpot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust ThoughtSpot to transform decision-making into a truly data-driven culture. At ThoughtSpot, we're a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That's why we build products that make asking and answering data questions as natural as having a conversation.
Overview The Role: The Enterprise CSM is a unique blend of a technical expert and strategic relationship builder. You will drive adoption within a portfolio of Fortune 5000 accounts, moving beyond traditional BI to help customers deploy AI Agents and Embedded Analytics. You'll be as comfortable discussing API authentication with a developer as you are discussing ROI with a CDO. What You'll Do Account Strategy: Be part of a focused team managing multiple Fortune 5000 accounts, responsible for driving adoption, tying usage to business problems, and building expansion opportunities through passive selling. Champion Agentic AI: Partner with customers to move from dashboards to agents, helping them leverage ThoughtSpot Agents and LLM-based workflows to automate data insights. Architect & Advise: Guide technical stakeholders through the development lifecycle of building high-performance data apps using our APIs and SDKs, while ensuring their data stack (Snowflake/Databricks/BigQuery) is optimized for AI-driven search. Voice of the Customer: Act as the primary technical point of contact, communicating requirements and use cases in a way that is actionable for ThoughtSpot's Product, Engineering, and Marketing teams. Relationship Management: Foster robust relationships through proactive champion building, acting as the bridge between human business needs and complex data technicalities. Bridge Business and Technology: Translate customer business goals into technical requirements and, conversely, explain the business value of technical features to stakeholders. Technical Enablement: Run advanced workshops and live demos that showcase the "Art of the Possible" with AI, embedding, and agentic analytics. What Sets You Apart A Consultative Problem Solver: You have a knack for understanding complex business challenges and prescribing elegant technical solutions. Technically Curious: You have a deep passion for the data space and are constantly learning about new technologies like LLMs and Generative AI. Incredible Communicator: You can command a room of data architects and then pivot to explain a technical concept in simple terms to a business leader. Proactive & Eager to Help: You are a natural problem solver who enjoys diving in to help customers with their initial technical hurdles. Language Skills: Fluent in English and capable of speaking European languages (e.g., French, Spanish, German) in a business environment. What You Bring 5+ years in a customer-facing technical role (Technical CSM, Solutions Architect, or Sales Engineer) within the Data/SaaS space. Analytics & AI Depth: Strong knowledge of the modern data stack (Snowflake/BigQuery/Databricks) and an understanding of LLM-based applications or AI Agents. Developer Literacy: Proficiency in SQL and familiarity with JavaScript/TypeScript frameworks (React, Angular, or Vue) for supporting embedded use cases. Integration Knowledge: Comfort discussing REST APIs, webhooks, and security protocols like SAML/OIDC. The "Consultative Edge": Ability to translate complex technical "how-to" into strategic "why-it-matters" for executive stakeholders. Education: Master's/Bachelor's Degree preferred but not required. Mandatory and Required Skills for All ThoughtSpot Roles Spotters are expected to demonstrate AI literacy and workflow integration, including the ability to: Comfortably and confidently integrate artificial intelligence into daily workflows to increase productivity and quality. Hands-on experience leveraging AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality. Describe experience using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions. Write effective prompts to obtain accurate and creative results from AI tools. Spotters are expected to exemplify these key traits and AI Mindset: Curiosity in exploring new AI tools Adaptability to quickly learn and implement new, emerging AI technologies Critical thinking to know when to identify when AI should be used versus when human judgement is necessary This combination of curiosity, adaptability, and discernment defines the AI mindset and is required for every role at ThoughtSpot. AI Mindset for All Spotters At ThoughtSpot, we believe AI is a necessary and essential part of how we work. Every role, across every team, is expected to be fluent and comfortable with using AI to do their best work. All Spotters are expected to experiment with ThoughtSpot's AI tools and leading industry LLMs to streamline workflows, enhance output, and uncover new insights. Whether drafting content, analyzing data, or summarizing documents, AI is a daily partner. We value curiosity, openness to learning, and thoughtful application of AI to create real value. Training and resources are provided so every Spotter can confidently create with AI. Hybrid Work at ThoughtSpot This office-assigned role is available as a hybrid position, reporting to the office in the UK - London. Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office expectation of 2-3 days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams. ThoughtSpot for All At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you're a strong match, we encourage you to apply. What Makes ThoughtSpot a Great Place to Work? ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives; this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you're excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that's right for you. About ThoughtSpot The world's most innovative companies turn to ThoughtSpot's AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, ThoughtSpot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust ThoughtSpot to transform decision-making into a truly data-driven culture. At ThoughtSpot, we're a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That's why we build products that make asking and answering data questions as natural as having a conversation.
South West Recruitment
Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers!
Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers!
