Location University Square Salary £53,040 to £60,752 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Monday 11 May 2026 Reference 0830-26-PS At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society's biggest challenges. Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name "The People's University" for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world. Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future. Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025 . At UEL, we don't just teach, we inspire, innovate and empower, shaping the future together. About the School The Royal Docks School of Business & Law is a dynamic and diverse academic community, committed to providing a transformational educational experience. Our staff are internationally recognised for high-quality research across areas such as human rights, international law, financial technology and global trade, and actively contribute to policy, practice and public debate at the highest levels. We are proud of our commitment to widening participation, equality, diversity, and inclusion, and to supporting our students in achieving success in their careers and beyond. About the Role We are seeking a Graduate Outcomes Manager to lead and deliver a strategic, data-driven approach to improving graduate employability and outcomes. This is a key role within the School, focused on ensuring students and graduates successfully transition into highly skilled employment, postgraduate study or self-employment. You will lead a range of initiatives to strengthen employability, build employer partnerships, and embed a culture of career readiness across the student journey. Develop and deliver a strategic plan to enhance graduate outcomes, aligned to institutional priorities Lead targeted campaigns to support final-year students and graduates in securing positive outcomes Build and maintain strong employer partnerships, creating opportunities for placements, internships and employment Design and manage career mentoring programmes linking students with alumni and industry professionals Deliver workshops, events and resources focused on employability and career readiness Use data and market intelligence to inform strategy, monitor performance and drive continuous improvement Provide regular reporting and insights on graduate outcomes and performance trends Collaborate with academic departments, careers services and external partners to embed employability across the curriculum Line-manage staff and oversee project delivery and budgets where required About You You will be an experienced and strategic professional with a strong background in graduate employability, careers, or higher education. You will bring: A Master's degree (or equivalent experience) in a relevant field Proven experience developing and delivering employability or graduate outcomes strategies A strong track record of building employer partnerships Experience using data and insights to inform decision-making Experience delivering workshops, events or mentoring programmes Skills and qualities: Excellent communication and presentation skills Strong project management and organisational ability Ability to influence and engage stakeholders at all levels A collaborative, proactive and solutions-focused approach A strong commitment to equality, diversity and inclusion What You'll Need to Thrive You'll thrive in this role if you are strategic, data-driven and impact-focused, with a passion for improving student and graduate outcomes. You will enjoy building partnerships, leading initiatives, and using insight to drive meaningful change across a complex organisation. Why Join Us? This is an exciting opportunity to play a pivotal role in shaping graduate success and employability within a forward-thinking and ambitious School. At UEL, you will join a supportive and innovative environment where your work will have a direct and lasting impact on students' futures. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the "diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
May 05, 2026
Full time
Location University Square Salary £53,040 to £60,752 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Monday 11 May 2026 Reference 0830-26-PS At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society's biggest challenges. Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name "The People's University" for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world. Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future. Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025 . At UEL, we don't just teach, we inspire, innovate and empower, shaping the future together. About the School The Royal Docks School of Business & Law is a dynamic and diverse academic community, committed to providing a transformational educational experience. Our staff are internationally recognised for high-quality research across areas such as human rights, international law, financial technology and global trade, and actively contribute to policy, practice and public debate at the highest levels. We are proud of our commitment to widening participation, equality, diversity, and inclusion, and to supporting our students in achieving success in their careers and beyond. About the Role We are seeking a Graduate Outcomes Manager to lead and deliver a strategic, data-driven approach to improving graduate employability and outcomes. This is a key role within the School, focused on ensuring students and graduates successfully transition into highly skilled employment, postgraduate study or self-employment. You will lead a range of initiatives to strengthen employability, build employer partnerships, and embed a culture of career readiness across the student journey. Develop and deliver a strategic plan to enhance graduate outcomes, aligned to institutional priorities Lead targeted campaigns to support final-year students and graduates in securing positive outcomes Build and maintain strong employer partnerships, creating opportunities for placements, internships and employment Design and manage career mentoring programmes linking students with alumni and industry professionals Deliver workshops, events and resources focused on employability and career readiness Use data and market intelligence to inform strategy, monitor performance and drive continuous improvement Provide regular reporting and insights on graduate outcomes and performance trends Collaborate with academic departments, careers services and external partners to embed employability across the curriculum Line-manage staff and oversee project delivery and budgets where required About You You will be an experienced and strategic professional with a strong background in graduate employability, careers, or higher education. You will bring: A Master's degree (or equivalent experience) in a relevant field Proven experience developing and delivering employability or graduate outcomes strategies A strong track record of building employer partnerships Experience using data and insights to inform decision-making Experience delivering workshops, events or mentoring programmes Skills and qualities: Excellent communication and presentation skills Strong project management and organisational ability Ability to influence and engage stakeholders at all levels A collaborative, proactive and solutions-focused approach A strong commitment to equality, diversity and inclusion What You'll Need to Thrive You'll thrive in this role if you are strategic, data-driven and impact-focused, with a passion for improving student and graduate outcomes. You will enjoy building partnerships, leading initiatives, and using insight to drive meaningful change across a complex organisation. Why Join Us? This is an exciting opportunity to play a pivotal role in shaping graduate success and employability within a forward-thinking and ambitious School. At UEL, you will join a supportive and innovative environment where your work will have a direct and lasting impact on students' futures. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the "diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
May 05, 2026
Full time
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
LOCATION: Manor Walks Shopping Centre SHIFT PATTERN: 5 Days out of 7, 42 Hours per week PAY RATE: £13.27 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! ROLE OVERVIEW AND PURPOSE Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role. Must hold a valid SIA DS License. SIA CCTV License desirable. KEY RESPONSIBILITIES Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive. Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise. Safeguarding all the sites are safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported. Ensuring any unsecure areas of the site are reported to Control Room immediately and action taken to resolve. Able to record/log all non-conformances and emergencies with the appropriate control room operatives. Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed Intelligentunderstandingofhuman behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access by banned individuals. Undertake any other reasonable duties as required to meet the needs of the business. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. REQUIRED SKILLS AND EXPERIENCE Be professional, friendly, courteous, and helpful whilst carry out duties to the highest standard. One team approach. Take ownership of all situations to ensure tasks are completed or escalated when necessary. ESSENTIAL SKILLS: Excellent written and verbal communication skills Able to work unsupervised and take responsibility Able to remain calm under pressure Adaptable and flexible in approach to work required Willingness and ability to work as a member of a team Excellent observational skills We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
May 04, 2026
Full time
LOCATION: Manor Walks Shopping Centre SHIFT PATTERN: 5 Days out of 7, 42 Hours per week PAY RATE: £13.27 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! ROLE OVERVIEW AND PURPOSE Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role. Must hold a valid SIA DS License. SIA CCTV License desirable. KEY RESPONSIBILITIES Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive. Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise. Safeguarding all the sites are safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported. Ensuring any unsecure areas of the site are reported to Control Room immediately and action taken to resolve. Able to record/log all non-conformances and emergencies with the appropriate control room operatives. Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed Intelligentunderstandingofhuman behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access by banned individuals. Undertake any other reasonable duties as required to meet the needs of the business. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. REQUIRED SKILLS AND EXPERIENCE Be professional, friendly, courteous, and helpful whilst carry out duties to the highest standard. One team approach. Take ownership of all situations to ensure tasks are completed or escalated when necessary. ESSENTIAL SKILLS: Excellent written and verbal communication skills Able to work unsupervised and take responsibility Able to remain calm under pressure Adaptable and flexible in approach to work required Willingness and ability to work as a member of a team Excellent observational skills We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
HR Officer Part-time 2-3 days a week, office based This company is at the forefront of developing and manufacturing cutting-edge products. Their mission is to enhance the sustainability, efficiency and air quality of buildings around the world. They are currently seeking an HR Officer to implement HR policies and procedures, coordinate HR activities, and provide day-to-day HR support to managers and employees across their Maidstone site. The HR Officer will be responsible for contributing to a positive employee experience and ensure compliance with employment legislation, whilst collaborating closely with the HR Manager to align site activities with UK HR strategy including recruiting and onboarding. You will need to have 3 years experience in a similar HR Officer position with a solid knowledge of HRM related processes, responsibilities, procedures and regulations such as disability law, health and safety regulations and common Human Resources practices. You will also need to be a strategic and conceptual thinker with a hands-on mentality as well as a team player with a can do attitude and the ability to build and effectively manage interpersonal relationships at all company levels. Experience of working in a manufacturing environment is advantageous. Package £40-45,000 FTE (Pro Rata), 5% Bonus, Private Healthcare, Pension Package, 2-3 Days a week
May 04, 2026
Full time
HR Officer Part-time 2-3 days a week, office based This company is at the forefront of developing and manufacturing cutting-edge products. Their mission is to enhance the sustainability, efficiency and air quality of buildings around the world. They are currently seeking an HR Officer to implement HR policies and procedures, coordinate HR activities, and provide day-to-day HR support to managers and employees across their Maidstone site. The HR Officer will be responsible for contributing to a positive employee experience and ensure compliance with employment legislation, whilst collaborating closely with the HR Manager to align site activities with UK HR strategy including recruiting and onboarding. You will need to have 3 years experience in a similar HR Officer position with a solid knowledge of HRM related processes, responsibilities, procedures and regulations such as disability law, health and safety regulations and common Human Resources practices. You will also need to be a strategic and conceptual thinker with a hands-on mentality as well as a team player with a can do attitude and the ability to build and effectively manage interpersonal relationships at all company levels. Experience of working in a manufacturing environment is advantageous. Package £40-45,000 FTE (Pro Rata), 5% Bonus, Private Healthcare, Pension Package, 2-3 Days a week
Account Manager - Aylesbury Think Specialist Recruitment are delighted to be working with a growing thriving national award winning ecommerce/events business based in Aylesbury. Due to exciting growth as a business our client are currently searching for an Account Manager to join their tightknit team and help with the smooth running of their day-to-day operations. You will be responsible for overseeing the management of a large client account, whilst also pitching in to support your colleagues with any assignments that should arise. Your prime duty will be to manage and develop relationships with your clients ensuring that all needs are met and a great service provided throughout. You will be a confident and hard-working individual, not one to shy away from picking up the phone and someone who is willing to go the extra mile to get matters resolved. You will be outgoing and able to foster good relationships with clients and colleagues across multiple departments. This position is paying a salary of £32k and also offers a number of exciting benefits including enhanced Pension contributions and life assurance, whilst also offering the opportunity to work for a growing organisation. Please note this position will be based in our clients office in Aston Clinton, there will be the option for hybrid working of one day per week after probation. Duties: Build strong relationships with clients ensuring you maintain these for the long-term. Understand the clients needs and strive to provide solutions to meet them. Communicate with clients to ensure satisfaction, ensuring any issues are addressed promptly. Keep identifying ways to cross-sell and upsell Engage with sales in order to contribute to revenue growth Process daily orders and deliveries on multiple systems Ensuring all orders are invoiced accordingly Organise courier bookings Liaise with customers regarding delivery discrepancies including stock issues, order changes, damages, and tracking information Carry out system changes such as adjustments, receipts, and dispatches Working with warehouse and other office members to manage processes Ensure all day-to-day tasks within the office are met within the required deadline Respond to client communication including via phone and email. Candidate Requirements: Hardworking individual who is willing to go the extra mile to ensure client satisfaction. Confident communicator who is happy to pick up the phone and resolve something in a timely matter. Able to multitask and work across a number of different tasks at any given time. A great relationship builder who is able to foster strong partnerships with clients and internal team members. Prior Customer Service experience is a must. A great attention to detail, able to ensure important information is processed correctly at all times. Strong Administrative skills, able to process orders, invoices and client information accurately. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
May 04, 2026
Full time
Account Manager - Aylesbury Think Specialist Recruitment are delighted to be working with a growing thriving national award winning ecommerce/events business based in Aylesbury. Due to exciting growth as a business our client are currently searching for an Account Manager to join their tightknit team and help with the smooth running of their day-to-day operations. You will be responsible for overseeing the management of a large client account, whilst also pitching in to support your colleagues with any assignments that should arise. Your prime duty will be to manage and develop relationships with your clients ensuring that all needs are met and a great service provided throughout. You will be a confident and hard-working individual, not one to shy away from picking up the phone and someone who is willing to go the extra mile to get matters resolved. You will be outgoing and able to foster good relationships with clients and colleagues across multiple departments. This position is paying a salary of £32k and also offers a number of exciting benefits including enhanced Pension contributions and life assurance, whilst also offering the opportunity to work for a growing organisation. Please note this position will be based in our clients office in Aston Clinton, there will be the option for hybrid working of one day per week after probation. Duties: Build strong relationships with clients ensuring you maintain these for the long-term. Understand the clients needs and strive to provide solutions to meet them. Communicate with clients to ensure satisfaction, ensuring any issues are addressed promptly. Keep identifying ways to cross-sell and upsell Engage with sales in order to contribute to revenue growth Process daily orders and deliveries on multiple systems Ensuring all orders are invoiced accordingly Organise courier bookings Liaise with customers regarding delivery discrepancies including stock issues, order changes, damages, and tracking information Carry out system changes such as adjustments, receipts, and dispatches Working with warehouse and other office members to manage processes Ensure all day-to-day tasks within the office are met within the required deadline Respond to client communication including via phone and email. Candidate Requirements: Hardworking individual who is willing to go the extra mile to ensure client satisfaction. Confident communicator who is happy to pick up the phone and resolve something in a timely matter. Able to multitask and work across a number of different tasks at any given time. A great relationship builder who is able to foster strong partnerships with clients and internal team members. Prior Customer Service experience is a must. A great attention to detail, able to ensure important information is processed correctly at all times. Strong Administrative skills, able to process orders, invoices and client information accurately. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Talent Acquisition Business Partner- French Speaker ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Talent Acquisition Business Partner to join our diverse and dynamic team. As a Talent Acquisition Business Partner at ICON, you will be responsible for executing recruitment strategies that align with organizational goals and enhance our talent acquisition efforts. Your expertise will be essential in attracting top talent and ensuring a positive candidate experience throughout the hiring process. What You Will Be Doing: Collaborating with hiring managers to understand talent needs and develop effective recruitment strategies tailored to specific roles. Managing the end-to-end recruitment process, ensuring a seamless experience for candidates and hiring teams. Utilizing data-driven insights to evaluate recruitment metrics and identify areas for improvement in the hiring process. Building and maintaining strong relationships with internal stakeholders and external talent sources to enhance our talent pipeline. Staying current with industry trends and best practices in talent acquisition to drive continuous improvement and innovation. Must Speak French or German Language Your Profile: Bachelor's degree in human resources, business administration, or a related field. Experience in talent acquisition within the healthcare or clinical research industry, with a focus on strategic recruitment. Strong communication and interpersonal skills, with the ability to influence and collaborate effectively with diverse teams. Proficiency in applicant tracking systems and recruitment technologies, with a solid understanding of data analysis. A commitment to promoting diversity, equity, and inclusion in all talent acquisition efforts. Excellent organizational skills and attention to detail, ensuring compliance with recruitment processes and policies. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work-life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply.
May 03, 2026
Full time
Talent Acquisition Business Partner- French Speaker ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Talent Acquisition Business Partner to join our diverse and dynamic team. As a Talent Acquisition Business Partner at ICON, you will be responsible for executing recruitment strategies that align with organizational goals and enhance our talent acquisition efforts. Your expertise will be essential in attracting top talent and ensuring a positive candidate experience throughout the hiring process. What You Will Be Doing: Collaborating with hiring managers to understand talent needs and develop effective recruitment strategies tailored to specific roles. Managing the end-to-end recruitment process, ensuring a seamless experience for candidates and hiring teams. Utilizing data-driven insights to evaluate recruitment metrics and identify areas for improvement in the hiring process. Building and maintaining strong relationships with internal stakeholders and external talent sources to enhance our talent pipeline. Staying current with industry trends and best practices in talent acquisition to drive continuous improvement and innovation. Must Speak French or German Language Your Profile: Bachelor's degree in human resources, business administration, or a related field. Experience in talent acquisition within the healthcare or clinical research industry, with a focus on strategic recruitment. Strong communication and interpersonal skills, with the ability to influence and collaborate effectively with diverse teams. Proficiency in applicant tracking systems and recruitment technologies, with a solid understanding of data analysis. A commitment to promoting diversity, equity, and inclusion in all talent acquisition efforts. Excellent organizational skills and attention to detail, ensuring compliance with recruitment processes and policies. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work-life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply.
About Finova Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role We're looking for a seasoned IAM Specialist who can own the design and implementation of identity, access, and entitlements across our multi-cloud SaaS fintech platform. This is a hands on hybrid role - you'll design access control models in the morning and be configuring Azure AD Conditional Access policies or writing OPA Rego rules in the afternoon. Our stack spans AWS, Azure, and GCP. Our applications run on .NET / ASP.NET with SQL Server backed role systems. Our customers expect tenant isolated access. Our regulators expect least privilege everywhere and evidence to prove it. And our AI powered features introduce new questions about what identities - human and machine - should be allowed to access training data, model endpoints, and automated decision pipelines. You'll work closely with the Senior Cloud & SaaS Architect to translate architectural decisions into working IAM implementations, and with engineering teams to make sure secure access patterns are practical, automated, and don't slow anyone down. What You'll Do Identity Architecture & Federation Design and implement the identity architecture across the platform - covering workforce identities (employees, contractors), customer identities (tenant users, admins), and machine identities (services, APIs, AI pipelines). Configure and manage Azure AD (Entra ID) as the primary IdP, including tenant structures, app registrations, Conditional Access policies, and directory synchronization. Implement federation patterns across identity providers - SAML 2.0, OIDC, and WS Federation - supporting customer managed IdPs (Okta, Ping, ADFS) for enterprise SSO onboarding. Design and operate SCIM based provisioning and deprovisioning workflows to automate user lifecycle management across SaaS tenants. Manage identity for multi cloud environments - mapping Azure AD identities to AWS IAM roles (via SAML/OIDC federation) and GCP Workforce Identity Federation, maintaining a consistent access model across all three CSPs. Privileged Access & Entitlements Management Implement and operate Privileged Identity Management (PIM) and Privileged Access Management (PAM) solutions - enforcing just in time access, time bound elevation, and approval workflows for sensitive roles. Design and manage Cloud Infrastructure Entitlements Management (CIEM) - continuously monitoring and right sizing permissions across AWS, Azure, and GCP to eliminate standing privilege and over entitled identities. Build entitlement review and access certification campaigns - automating periodic reviews so managers and system owners can attest to access appropriateness with minimal friction. Implement break glass procedures for emergency access with full audit trails, automatic expiry, and post incident review workflows. Application Level Access Control (RBAC / ABAC) Design and implement role based and attribute based access control models that span multiple enforcement points: ASP.NET framework level roles, SQL Server database roles, application middleware, and API gateways. Build and maintain the mapping between business roles, application roles (ASP.NET Identity / Claims), and database level permissions (SQL Server roles, row level security) - ensuring consistency and auditability across layers. Implement tenant scoped RBAC - ensuring that roles, permissions, and claims are always bound to a tenant context, and that cross tenant privilege escalation is architecturally prevented. Design and write Open Policy Agent (OPA) / Rego policies for fine grained authorization decisions - centralizing policy logic so that access rules are consistent across services, testable in CI, and auditable. Implement policy as code workflows: version controlled policies, automated testing, staged rollouts, and policy decision logging for compliance evidence. Multi Cloud IAM Operations Manage and harden IAM configurations across all three CSPs: AWS: IAM policies, SCPs, Permission Boundaries, IAM Identity Center (SSO), and role assumption chains. Azure: Entra ID roles, Azure RBAC, Managed Identities, Conditional Access, and PIM. GCP: IAM roles, Workload Identity Federation, Service Account management, and Organization Policy Constraints. Implement and enforce least privilege across cloud environments using automated tooling - permission analyzers, unused access detection, and policy simulation before deployment. Design and manage service account / managed identity strategies - ensuring machine to machine authentication uses short lived credentials, workload identity federation where possible, and no long lived secrets. DevOps & SQL Infrastructure Access Design and implement access controls for DevOps tooling - CI/CD pipelines (Azure DevOps, GitHub Actions), artifact registries, infrastructure as code repositories, and deployment environments. Implement pipeline identity patterns - ensuring CI/CD workloads authenticate to cloud resources using federated workload identity (OIDC), not stored service account keys. Manage SQL Server access governance - database role hierarchies, schema level permissions, row level security policies, dynamic data masking, and Always Encrypted configurations for sensitive financial data. Design access controls for database DevOps workflows - migration tooling, query access for analytics, and read replica access - ensuring developers get the access they need without standing production privileges. Implement and monitor database audit logging - tracking privileged queries, schema changes, and data access patterns for compliance and anomaly detection. AI & ML Pipeline Access Control Design identity and access patterns for AI/ML workloads - ensuring model training jobs, feature pipelines, and serving endpoints authenticate with scoped, short lived credentials and can only access tenant appropriate data. Implement access controls for vector databases, feature stores, and model registries - preventing unauthorized access to training data, embeddings, or model artifacts. Define authorization policies for AI powered features - controlling which tenants, users, and roles can invoke AI endpoints, and ensuring AI service accounts have the minimum permissions needed. Work with the data and AI teams to enforce tenant data boundaries in ML pipelines - ensuring training data isolation, inference time data scoping, and audit trails for data access by automated systems. AppSec & Compliance Integration Ensure IAM implementations satisfy SOC 2 Type II, PCI DSS, and other regulatory access control requirements - with automated evidence collection, not manual screenshots. Design and maintain audit logging for all identity events: authentication, authorization decisions, privilege escalation, role changes, and policy modifications. Support penetration testing and red team exercises by providing IAM configuration context and remediating access related findings. Contribute to threat modeling sessions - bringing deep IAM expertise to assess identity related attack vectors (credential stuffing, token theft, privilege escalation, lateral movement). Address AI governance access requirements - who can approve model deployments, who can access AI decision logs, and how model access is reviewed. What You Bring Must Have 4-6 years in IAM, security engineering, or identity focused cloud engineering, with hands on implementation experience across enterprise environments. Strong working knowledge of Azure AD (Entra ID) - app registrations, Conditional Access, PIM, directory sync, and federation configuration. Hands on experience with at least two of AWS IAM, Azure RBAC, and GCP IAM; working familiarity with all three CSPs. Practical experience implementing RBAC and ABAC models in .NET / ASP.NET applications - including Claims based identity, ASP.NET Identity framework, and custom authorization middleware. SQL Server access management experience - database roles, row level security, dynamic data masking, and audit configuration. Experience with federation protocols: SAML 2.0, OIDC, OAuth 2.0, and SCIM provisioning. Hands on experience with policy as code - OPA / Rego, Azure Policy, AWS SCPs, or similar. You can write, test, and deploy authorization policies in a CI/CD workflow. Familiarity with PIM/PAM tooling and cloud entitlements management concepts - just in time access . click apply for full job details
May 03, 2026
Full time
About Finova Finova is the UK's largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market. Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts. Be part of a team that's driving innovation, enabling growth and shaping the future of UK lending. For Lenders Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences. Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role We're looking for a seasoned IAM Specialist who can own the design and implementation of identity, access, and entitlements across our multi-cloud SaaS fintech platform. This is a hands on hybrid role - you'll design access control models in the morning and be configuring Azure AD Conditional Access policies or writing OPA Rego rules in the afternoon. Our stack spans AWS, Azure, and GCP. Our applications run on .NET / ASP.NET with SQL Server backed role systems. Our customers expect tenant isolated access. Our regulators expect least privilege everywhere and evidence to prove it. And our AI powered features introduce new questions about what identities - human and machine - should be allowed to access training data, model endpoints, and automated decision pipelines. You'll work closely with the Senior Cloud & SaaS Architect to translate architectural decisions into working IAM implementations, and with engineering teams to make sure secure access patterns are practical, automated, and don't slow anyone down. What You'll Do Identity Architecture & Federation Design and implement the identity architecture across the platform - covering workforce identities (employees, contractors), customer identities (tenant users, admins), and machine identities (services, APIs, AI pipelines). Configure and manage Azure AD (Entra ID) as the primary IdP, including tenant structures, app registrations, Conditional Access policies, and directory synchronization. Implement federation patterns across identity providers - SAML 2.0, OIDC, and WS Federation - supporting customer managed IdPs (Okta, Ping, ADFS) for enterprise SSO onboarding. Design and operate SCIM based provisioning and deprovisioning workflows to automate user lifecycle management across SaaS tenants. Manage identity for multi cloud environments - mapping Azure AD identities to AWS IAM roles (via SAML/OIDC federation) and GCP Workforce Identity Federation, maintaining a consistent access model across all three CSPs. Privileged Access & Entitlements Management Implement and operate Privileged Identity Management (PIM) and Privileged Access Management (PAM) solutions - enforcing just in time access, time bound elevation, and approval workflows for sensitive roles. Design and manage Cloud Infrastructure Entitlements Management (CIEM) - continuously monitoring and right sizing permissions across AWS, Azure, and GCP to eliminate standing privilege and over entitled identities. Build entitlement review and access certification campaigns - automating periodic reviews so managers and system owners can attest to access appropriateness with minimal friction. Implement break glass procedures for emergency access with full audit trails, automatic expiry, and post incident review workflows. Application Level Access Control (RBAC / ABAC) Design and implement role based and attribute based access control models that span multiple enforcement points: ASP.NET framework level roles, SQL Server database roles, application middleware, and API gateways. Build and maintain the mapping between business roles, application roles (ASP.NET Identity / Claims), and database level permissions (SQL Server roles, row level security) - ensuring consistency and auditability across layers. Implement tenant scoped RBAC - ensuring that roles, permissions, and claims are always bound to a tenant context, and that cross tenant privilege escalation is architecturally prevented. Design and write Open Policy Agent (OPA) / Rego policies for fine grained authorization decisions - centralizing policy logic so that access rules are consistent across services, testable in CI, and auditable. Implement policy as code workflows: version controlled policies, automated testing, staged rollouts, and policy decision logging for compliance evidence. Multi Cloud IAM Operations Manage and harden IAM configurations across all three CSPs: AWS: IAM policies, SCPs, Permission Boundaries, IAM Identity Center (SSO), and role assumption chains. Azure: Entra ID roles, Azure RBAC, Managed Identities, Conditional Access, and PIM. GCP: IAM roles, Workload Identity Federation, Service Account management, and Organization Policy Constraints. Implement and enforce least privilege across cloud environments using automated tooling - permission analyzers, unused access detection, and policy simulation before deployment. Design and manage service account / managed identity strategies - ensuring machine to machine authentication uses short lived credentials, workload identity federation where possible, and no long lived secrets. DevOps & SQL Infrastructure Access Design and implement access controls for DevOps tooling - CI/CD pipelines (Azure DevOps, GitHub Actions), artifact registries, infrastructure as code repositories, and deployment environments. Implement pipeline identity patterns - ensuring CI/CD workloads authenticate to cloud resources using federated workload identity (OIDC), not stored service account keys. Manage SQL Server access governance - database role hierarchies, schema level permissions, row level security policies, dynamic data masking, and Always Encrypted configurations for sensitive financial data. Design access controls for database DevOps workflows - migration tooling, query access for analytics, and read replica access - ensuring developers get the access they need without standing production privileges. Implement and monitor database audit logging - tracking privileged queries, schema changes, and data access patterns for compliance and anomaly detection. AI & ML Pipeline Access Control Design identity and access patterns for AI/ML workloads - ensuring model training jobs, feature pipelines, and serving endpoints authenticate with scoped, short lived credentials and can only access tenant appropriate data. Implement access controls for vector databases, feature stores, and model registries - preventing unauthorized access to training data, embeddings, or model artifacts. Define authorization policies for AI powered features - controlling which tenants, users, and roles can invoke AI endpoints, and ensuring AI service accounts have the minimum permissions needed. Work with the data and AI teams to enforce tenant data boundaries in ML pipelines - ensuring training data isolation, inference time data scoping, and audit trails for data access by automated systems. AppSec & Compliance Integration Ensure IAM implementations satisfy SOC 2 Type II, PCI DSS, and other regulatory access control requirements - with automated evidence collection, not manual screenshots. Design and maintain audit logging for all identity events: authentication, authorization decisions, privilege escalation, role changes, and policy modifications. Support penetration testing and red team exercises by providing IAM configuration context and remediating access related findings. Contribute to threat modeling sessions - bringing deep IAM expertise to assess identity related attack vectors (credential stuffing, token theft, privilege escalation, lateral movement). Address AI governance access requirements - who can approve model deployments, who can access AI decision logs, and how model access is reviewed. What You Bring Must Have 4-6 years in IAM, security engineering, or identity focused cloud engineering, with hands on implementation experience across enterprise environments. Strong working knowledge of Azure AD (Entra ID) - app registrations, Conditional Access, PIM, directory sync, and federation configuration. Hands on experience with at least two of AWS IAM, Azure RBAC, and GCP IAM; working familiarity with all three CSPs. Practical experience implementing RBAC and ABAC models in .NET / ASP.NET applications - including Claims based identity, ASP.NET Identity framework, and custom authorization middleware. SQL Server access management experience - database roles, row level security, dynamic data masking, and audit configuration. Experience with federation protocols: SAML 2.0, OIDC, OAuth 2.0, and SCIM provisioning. Hands on experience with policy as code - OPA / Rego, Azure Policy, AWS SCPs, or similar. You can write, test, and deploy authorization policies in a CI/CD workflow. Familiarity with PIM/PAM tooling and cloud entitlements management concepts - just in time access . click apply for full job details
HR Officer required to support an established Charity, working 37.5 hours a week, Monday - Friday. The final package salary is 38,000 with a base salary of 35,000 and 3000 London weighting. This is a fantastic opportunity for an individual with all-round HR experience, beyond that of a HR Administration level, with natural energy and enthusiasm, to lead the HR team. As the HR Officer , you will have a HR Assistant as a direct report, and together, will engage and support employees and the organisation in all aspects of Human Resources . Duties: Support department heads with recruitment and selection Ensure a compliant and smooth onboarding and induction process for new starters Update and maintain HR records ensuring correct policies are followed Managing employee relations , acting as a point of contact for staff enquiries, advising managers on company policies , and mediating in grievances Monitor and support Managers with performance, attendance, sickness records, process leave requests, and assisting with performance reviews Maintain and implement compliance and policies Prepare employment contracts and offer letters Input staff payroll , calculate annual leave entitlement, yearly bonuses and salary increases Organise and coordinate potential staff training sessions Managing employee exits and termination paperwork Attend, and assist with events held by the organisation Mentor and support the HR Assistant to enable the team to work as productively as possible Benefits: 38,000 Pension Experience and attributes required: An effective communicator with a high level of confidentiality and diplomacy Previous HR experience, ideally in a HR Coordinator, Officer, Advisor level CIPD qualification is desirable however not essential Strong computer literacy to include Microsoft Excel and Word A natural communicator, approachable, with strong written and verbal communication skills Excellent time management skills Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
May 03, 2026
Full time
HR Officer required to support an established Charity, working 37.5 hours a week, Monday - Friday. The final package salary is 38,000 with a base salary of 35,000 and 3000 London weighting. This is a fantastic opportunity for an individual with all-round HR experience, beyond that of a HR Administration level, with natural energy and enthusiasm, to lead the HR team. As the HR Officer , you will have a HR Assistant as a direct report, and together, will engage and support employees and the organisation in all aspects of Human Resources . Duties: Support department heads with recruitment and selection Ensure a compliant and smooth onboarding and induction process for new starters Update and maintain HR records ensuring correct policies are followed Managing employee relations , acting as a point of contact for staff enquiries, advising managers on company policies , and mediating in grievances Monitor and support Managers with performance, attendance, sickness records, process leave requests, and assisting with performance reviews Maintain and implement compliance and policies Prepare employment contracts and offer letters Input staff payroll , calculate annual leave entitlement, yearly bonuses and salary increases Organise and coordinate potential staff training sessions Managing employee exits and termination paperwork Attend, and assist with events held by the organisation Mentor and support the HR Assistant to enable the team to work as productively as possible Benefits: 38,000 Pension Experience and attributes required: An effective communicator with a high level of confidentiality and diplomacy Previous HR experience, ideally in a HR Coordinator, Officer, Advisor level CIPD qualification is desirable however not essential Strong computer literacy to include Microsoft Excel and Word A natural communicator, approachable, with strong written and verbal communication skills Excellent time management skills Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Application Deadline: 4 May 2026, 23:59 pm UK time. Location: London Type: Permanent No. of weekly working hours: 35 Salary: GBP 65,610 per annum (dependent on location). Amnesty International's Global Fundraising team is looking for a Global Partnerships Manager to support fundraising for our global programmes with a particular focus on work in Africa and Eastern Europe and Central Asia. The role is dynamic and wide ranging, working with a variety of programme teams on projects including the rise of authoritarianism, big tech and accountability, climate justice and freedom of expression. You will also work closely with our teams in Africa, Eastern Europe and Central Asia to build their capacity and support fundraising for regional and country specific opportunities. The role involves managing an existing portfolio of trusts, foundations and institutional donors while creating a sustainable pipeline for new opportunities. MAIN RESPONSIBILITIES Lead and collaborate with the PFP team and/or regional or section fundraisers on the development of concept notes, proposals and opportunities to secure financing from the philanthropic community, particularly trusts and foundations funding human rights work. Ensure commitments to funding partners, especially donor reporting, are fulfilled on time and to high quality. Scope and identify new opportunities from trusts, foundations and institutions interested in funding Amnesty's human rights work. Manage and steward a portfolio of largely trust and foundation donors to secure renewal of contracts and partnerships through building strong relationships with a wide range of grant managers. Coordinate funding for multi country opportunities or funding that supports sections and regional office work across Africa or Eastern Europe, Central Asia. SKILLS AND EXPERIENCE Experience developing large scale (multi year) funding proposals or investment cases ( £750k) to a variety of international trusts, foundations or other institutional sources. Experience working with regional and local teams (different cultures, languages, time zones) to build fundraising or project management capacity and leading applications for large scale funding. Experience in developing new philanthropic partnership/ business for non profits or social enterprises. Willing and able to represent Amnesty and its work in a professional manner to the sector. Understanding of fundraising equity when working with partners across the world with access to differing financial resources. Knowledge and experience of supporting donor compliance requirements. Experience of raising income from US headquartered trusts and foundations would be desirable. Experience of fundraising from donors for work in Sub Saharan Africa and/or Eastern Europe, Central Asia would be desirable. BENEFITS Benefits include 37 days annual leave (inclusive of public holidays and grace days), pension scheme, employee assistance programme, life assurance and many more benefits designed to suit your own personal lifestyle. All of this in a professional, engaging environment. COMMITMENT TO DIVERSITY, EQUITY & INCLUSION Amnesty International believes in a world that is fair, inclusive and equitable. We are committed to being an anti racist organisation with a diverse workforce that can better tackle the global human rights challenges of today. We welcome applications from suitably qualified people irrespective of their background, including under represented groups, LGBTQI+ individuals and those who may be living with a disability. We are committed to building and sustaining an anti racist, culturally diverse and inclusive organisation, where all employees feel valued, have a sense of belonging and an equal opportunity to fulfil their potential. Amnesty International is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with the team by emailing .
May 03, 2026
Full time
Application Deadline: 4 May 2026, 23:59 pm UK time. Location: London Type: Permanent No. of weekly working hours: 35 Salary: GBP 65,610 per annum (dependent on location). Amnesty International's Global Fundraising team is looking for a Global Partnerships Manager to support fundraising for our global programmes with a particular focus on work in Africa and Eastern Europe and Central Asia. The role is dynamic and wide ranging, working with a variety of programme teams on projects including the rise of authoritarianism, big tech and accountability, climate justice and freedom of expression. You will also work closely with our teams in Africa, Eastern Europe and Central Asia to build their capacity and support fundraising for regional and country specific opportunities. The role involves managing an existing portfolio of trusts, foundations and institutional donors while creating a sustainable pipeline for new opportunities. MAIN RESPONSIBILITIES Lead and collaborate with the PFP team and/or regional or section fundraisers on the development of concept notes, proposals and opportunities to secure financing from the philanthropic community, particularly trusts and foundations funding human rights work. Ensure commitments to funding partners, especially donor reporting, are fulfilled on time and to high quality. Scope and identify new opportunities from trusts, foundations and institutions interested in funding Amnesty's human rights work. Manage and steward a portfolio of largely trust and foundation donors to secure renewal of contracts and partnerships through building strong relationships with a wide range of grant managers. Coordinate funding for multi country opportunities or funding that supports sections and regional office work across Africa or Eastern Europe, Central Asia. SKILLS AND EXPERIENCE Experience developing large scale (multi year) funding proposals or investment cases ( £750k) to a variety of international trusts, foundations or other institutional sources. Experience working with regional and local teams (different cultures, languages, time zones) to build fundraising or project management capacity and leading applications for large scale funding. Experience in developing new philanthropic partnership/ business for non profits or social enterprises. Willing and able to represent Amnesty and its work in a professional manner to the sector. Understanding of fundraising equity when working with partners across the world with access to differing financial resources. Knowledge and experience of supporting donor compliance requirements. Experience of raising income from US headquartered trusts and foundations would be desirable. Experience of fundraising from donors for work in Sub Saharan Africa and/or Eastern Europe, Central Asia would be desirable. BENEFITS Benefits include 37 days annual leave (inclusive of public holidays and grace days), pension scheme, employee assistance programme, life assurance and many more benefits designed to suit your own personal lifestyle. All of this in a professional, engaging environment. COMMITMENT TO DIVERSITY, EQUITY & INCLUSION Amnesty International believes in a world that is fair, inclusive and equitable. We are committed to being an anti racist organisation with a diverse workforce that can better tackle the global human rights challenges of today. We welcome applications from suitably qualified people irrespective of their background, including under represented groups, LGBTQI+ individuals and those who may be living with a disability. We are committed to building and sustaining an anti racist, culturally diverse and inclusive organisation, where all employees feel valued, have a sense of belonging and an equal opportunity to fulfil their potential. Amnesty International is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with the team by emailing .
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
May 03, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Account Manager - Aylesbury Think Specialist Recruitment are delighted to be working with a growing thriving national award winning ecommerce/events business based in Aylesbury. Due to exciting growth as a business our client are currently searching for an Account Manager to join their tightknit team and help with the smooth running of their day-to-day operations. You will be responsible for overseeing the management of a large client account, whilst also pitching in to support your colleagues with any assignments that should arise. Your prime duty will be to manage and develop relationships with your clients ensuring that all needs are met and a great service provided throughout. You will be a confident and hard-working individual, not one to shy away from picking up the phone and someone who is willing to go the extra mile to get matters resolved. You will be outgoing and able to foster good relationships with clients and colleagues across multiple departments. This position is paying a salary of 32k and also offers a number of exciting benefits including enhanced Pension contributions and life assurance, whilst also offering the opportunity to work for a growing organisation. Please note this position will be based in our clients office in Aston Clinton, there will be the option for hybrid working of one day per week after probation. Duties: Build strong relationships with clients ensuring you maintain these for the long-term. Understand the clients needs and strive to provide solutions to meet them. Communicate with clients to ensure satisfaction, ensuring any issues are addressed promptly. Keep identifying ways to cross-sell and upsell Engage with sales in order to contribute to revenue growth Process daily orders and deliveries on multiple systems Ensuring all orders are invoiced accordingly Organise courier bookings Liaise with customers regarding delivery discrepancies including stock issues, order changes, damages, and tracking information Carry out system changes such as adjustments, receipts, and dispatches Working with warehouse and other office members to manage processes Ensure all day-to-day tasks within the office are met within the required deadline Respond to client communication including via phone and email. Candidate Requirements: Hardworking individual who is willing to go the extra mile to ensure client satisfaction. Confident communicator who is happy to pick up the phone and resolve something in a timely matter. Able to multitask and work across a number of different tasks at any given time. A great relationship builder who is able to foster strong partnerships with clients and internal team members. Prior Customer Service experience is a must. A great attention to detail, able to ensure important information is processed correctly at all times. Strong Administrative skills, able to process orders, invoices and client information accurately. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
May 03, 2026
Full time
Account Manager - Aylesbury Think Specialist Recruitment are delighted to be working with a growing thriving national award winning ecommerce/events business based in Aylesbury. Due to exciting growth as a business our client are currently searching for an Account Manager to join their tightknit team and help with the smooth running of their day-to-day operations. You will be responsible for overseeing the management of a large client account, whilst also pitching in to support your colleagues with any assignments that should arise. Your prime duty will be to manage and develop relationships with your clients ensuring that all needs are met and a great service provided throughout. You will be a confident and hard-working individual, not one to shy away from picking up the phone and someone who is willing to go the extra mile to get matters resolved. You will be outgoing and able to foster good relationships with clients and colleagues across multiple departments. This position is paying a salary of 32k and also offers a number of exciting benefits including enhanced Pension contributions and life assurance, whilst also offering the opportunity to work for a growing organisation. Please note this position will be based in our clients office in Aston Clinton, there will be the option for hybrid working of one day per week after probation. Duties: Build strong relationships with clients ensuring you maintain these for the long-term. Understand the clients needs and strive to provide solutions to meet them. Communicate with clients to ensure satisfaction, ensuring any issues are addressed promptly. Keep identifying ways to cross-sell and upsell Engage with sales in order to contribute to revenue growth Process daily orders and deliveries on multiple systems Ensuring all orders are invoiced accordingly Organise courier bookings Liaise with customers regarding delivery discrepancies including stock issues, order changes, damages, and tracking information Carry out system changes such as adjustments, receipts, and dispatches Working with warehouse and other office members to manage processes Ensure all day-to-day tasks within the office are met within the required deadline Respond to client communication including via phone and email. Candidate Requirements: Hardworking individual who is willing to go the extra mile to ensure client satisfaction. Confident communicator who is happy to pick up the phone and resolve something in a timely matter. Able to multitask and work across a number of different tasks at any given time. A great relationship builder who is able to foster strong partnerships with clients and internal team members. Prior Customer Service experience is a must. A great attention to detail, able to ensure important information is processed correctly at all times. Strong Administrative skills, able to process orders, invoices and client information accurately. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Who we are Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L'Artisan Perfumery and many more. Join a home of Love Brands, within a family company, that furthers wellness, confidence and self expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you can of all kinds. The Opportunity We have an exciting role as Store Manager to join our new Byredo Covent Garden Store, the working schedule is based on a full time schedule 5 days per week (37.5hrs) Monday-Sunday inclusive. Our Store Managers are responsible for overseeing our stores, staff, merchandise and customer service, achieving sales objectives and maintaining the highest operational and merchandising standards. You'll also build highly motivated teams and coach and develop them to the next level. The Store Manager will be responsible for overseeing the store, staff, merchandise and customer service, achieving sales objectives and maintaining the highest operational and merchandising standards and building highly motivated teams and coaching and developing them. Profit and Sales Generation: Analysing available sales reports and data to determine the needs of the business, setting business strategies Support the development of the Fragrance Consultants skills, ensuring they are fluent in all aspects of product knowledge Demonstrate sales leadership, playing an active role on the selling floor Customer Service: Ensure all Fragrance Consultants provide the highest level of customer service Resolve all customer problems and complaints quickly and effectively, assisting team members where needed Operations: Ensure correct staffing levels Understand and execute cash control procedures including bank deposits, safe funds, petty cash Merchandising/Visual: Partner with operations, logistics & product teams to ensure the right assortment for the store, communicating inventory needs to support the business goal Ensure the selling floor is always picture perfect and reflective of current visual direction Human Resources: Working with the Talent Acquisition team to ensure all vacancies are filled in a timely manner with the right candidate Continually evaluate the performance of each Fragrance Consultant and provide constant feedback to ensure results We'd love to meet you if you have You're experienced in a niche, luxury environment and pride yourself on excellent customer service You're results oriented and solutions driven Your interpersonal skills are excellent, and you love building relationships You can influence, negotiate and lead others to action You're resilient and persistent You're passionate about our Brand We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview. A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
May 03, 2026
Full time
Who we are Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L'Artisan Perfumery and many more. Join a home of Love Brands, within a family company, that furthers wellness, confidence and self expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you can of all kinds. The Opportunity We have an exciting role as Store Manager to join our new Byredo Covent Garden Store, the working schedule is based on a full time schedule 5 days per week (37.5hrs) Monday-Sunday inclusive. Our Store Managers are responsible for overseeing our stores, staff, merchandise and customer service, achieving sales objectives and maintaining the highest operational and merchandising standards. You'll also build highly motivated teams and coach and develop them to the next level. The Store Manager will be responsible for overseeing the store, staff, merchandise and customer service, achieving sales objectives and maintaining the highest operational and merchandising standards and building highly motivated teams and coaching and developing them. Profit and Sales Generation: Analysing available sales reports and data to determine the needs of the business, setting business strategies Support the development of the Fragrance Consultants skills, ensuring they are fluent in all aspects of product knowledge Demonstrate sales leadership, playing an active role on the selling floor Customer Service: Ensure all Fragrance Consultants provide the highest level of customer service Resolve all customer problems and complaints quickly and effectively, assisting team members where needed Operations: Ensure correct staffing levels Understand and execute cash control procedures including bank deposits, safe funds, petty cash Merchandising/Visual: Partner with operations, logistics & product teams to ensure the right assortment for the store, communicating inventory needs to support the business goal Ensure the selling floor is always picture perfect and reflective of current visual direction Human Resources: Working with the Talent Acquisition team to ensure all vacancies are filled in a timely manner with the right candidate Continually evaluate the performance of each Fragrance Consultant and provide constant feedback to ensure results We'd love to meet you if you have You're experienced in a niche, luxury environment and pride yourself on excellent customer service You're results oriented and solutions driven Your interpersonal skills are excellent, and you love building relationships You can influence, negotiate and lead others to action You're resilient and persistent You're passionate about our Brand We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview. A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
Vacancy No 5507 Vacancy Title HEAD OF HR EAST MIDLANDS Are you a proven HEAD OF HR ready to join a recognised market leader in construction materials? We re partnering with one of the UK s premier manufacturers of Construction Products to find an ambitious HEAD OF HR to assist our Client in their continued growth within the UK. The Company A market leader renowned for innovation and quality, with manufacturing facilities in the UK, our client s products set the standard in the industry and are trusted by professionals and consumers alike. The Role As the Head of HR, you will be responsible for leading and overseeing the human resources function within the UK business unit. Your primary focus will be on developing and executing HR strategies, policies, and programs that support the organisation s goals and objectives. You will provide strategic leadership, collaborate with senior management, and ensure effective HR practices across all areas of human resources in compliance with UK employment laws and regulations. What You ll Do Develop and implement HR strategies, policies, and programs aligned with the UK business unit s goals and objectives. Oversee the full range of HR functions within the UK, including talent acquisition, onboarding, performance management, employee relations, training and development, compensation and benefits, and HR compliance. Collaborate with senior management to understand business needs and develop HR initiatives that drive employee engagement, productivity, and organizational success. Provide guidance and support to managers and teams, fostering their professional growth and ensuring consistent HR practices across the UK operations. Monitor and analyse HR metrics and trends specific to the UK business unit to identify areas for improvement and recommend strategies to enhance HR effectiveness. Ensure compliance with UK employment laws and regulations, staying abreast of HR-related legislation and implementing appropriate policies and procedures. Drive talent acquisition efforts, partnering with hiring managers to attract and onboard top talent while ensuring adherence to equal employment opportunity principles. Oversee performance management processes, including goal setting, performance evaluations, and career development plans, to drive employee growth and productivity. Collaborate with managers to address employee relations issues, foster a positive work environment, and resolve conflicts in compliance with UK employment laws. Manage compensation and benefits programs specific to the UK business unit, ensuring competitiveness, compliance, and alignment with organizational goals. Develop and deliver HR training programs tailored to the needs of the UK workforce, enhancing the skills and capabilities of managers and employees. Maintain HRIS systems or other HR technology platforms specific to the UK operations, ensuring accurate and efficient data management. Stay informed about UK-specific HR best practices, emerging HR trends, and legislative changes that impact the workforce. Build relationships with external HR vendors, consultants, and professional networks to leverage expertise and resources relevant to the UK operations. Provide HR-related guidance and recommendations to senior management, ensuring HR initiatives align with business strategies and objectives. Key Skills and Experience Proven experience as a Head of HR or similar leadership role, overseeing HR functions within the UK. In-depth knowledge of HR best practices, UK employment laws, and regulations. Strong understanding of talent acquisition, employee engagement, performance management, and employee relations within the UK context. Demonstrated ability to develop and implement HR strategies, policies, and programs aligned with UK business objectives. Strong leadership and people management skills, with the ability to inspire and motivate teams. Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Strategic thinking and problem-solving abilities to address complex HR challenges and drive initiatives specific to the UK operations. Proficiency in using HRIS systems, HR analytics, or other HR technology platforms. Understanding of data protection regulations and confidentiality requirements in handling employee information. Proven track record of successfully managing employee relations issues and fostering a positive work environment within the UK. Strong knowledge of compensation and benefits programs specific to the UK, including market trends and compliance considerations. Proficient in using MS Office applications, particularly Excel, for data analysis and reporting. Ability to work in a fast-paced environment and manage multiple priorities. Continuous learning mindset to stay updated with changes in UK HR practices, laws, and regulations. Relevant certifications in HR or related fields are advantageous. Location/Area: East Midlands Salary: Market-leading, with a results-driven reward scheme Benefits: Executive Level Benefits Package; Company Pension; 25 days holiday plus Bank Holidays How to Apply If you re ready to lead the HR Function of a highly respected company, please submit your CV and a brief cover note outlining your relevant experience. We ll respond to suitable candidates promptly to arrange next steps . SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
May 03, 2026
Full time
Vacancy No 5507 Vacancy Title HEAD OF HR EAST MIDLANDS Are you a proven HEAD OF HR ready to join a recognised market leader in construction materials? We re partnering with one of the UK s premier manufacturers of Construction Products to find an ambitious HEAD OF HR to assist our Client in their continued growth within the UK. The Company A market leader renowned for innovation and quality, with manufacturing facilities in the UK, our client s products set the standard in the industry and are trusted by professionals and consumers alike. The Role As the Head of HR, you will be responsible for leading and overseeing the human resources function within the UK business unit. Your primary focus will be on developing and executing HR strategies, policies, and programs that support the organisation s goals and objectives. You will provide strategic leadership, collaborate with senior management, and ensure effective HR practices across all areas of human resources in compliance with UK employment laws and regulations. What You ll Do Develop and implement HR strategies, policies, and programs aligned with the UK business unit s goals and objectives. Oversee the full range of HR functions within the UK, including talent acquisition, onboarding, performance management, employee relations, training and development, compensation and benefits, and HR compliance. Collaborate with senior management to understand business needs and develop HR initiatives that drive employee engagement, productivity, and organizational success. Provide guidance and support to managers and teams, fostering their professional growth and ensuring consistent HR practices across the UK operations. Monitor and analyse HR metrics and trends specific to the UK business unit to identify areas for improvement and recommend strategies to enhance HR effectiveness. Ensure compliance with UK employment laws and regulations, staying abreast of HR-related legislation and implementing appropriate policies and procedures. Drive talent acquisition efforts, partnering with hiring managers to attract and onboard top talent while ensuring adherence to equal employment opportunity principles. Oversee performance management processes, including goal setting, performance evaluations, and career development plans, to drive employee growth and productivity. Collaborate with managers to address employee relations issues, foster a positive work environment, and resolve conflicts in compliance with UK employment laws. Manage compensation and benefits programs specific to the UK business unit, ensuring competitiveness, compliance, and alignment with organizational goals. Develop and deliver HR training programs tailored to the needs of the UK workforce, enhancing the skills and capabilities of managers and employees. Maintain HRIS systems or other HR technology platforms specific to the UK operations, ensuring accurate and efficient data management. Stay informed about UK-specific HR best practices, emerging HR trends, and legislative changes that impact the workforce. Build relationships with external HR vendors, consultants, and professional networks to leverage expertise and resources relevant to the UK operations. Provide HR-related guidance and recommendations to senior management, ensuring HR initiatives align with business strategies and objectives. Key Skills and Experience Proven experience as a Head of HR or similar leadership role, overseeing HR functions within the UK. In-depth knowledge of HR best practices, UK employment laws, and regulations. Strong understanding of talent acquisition, employee engagement, performance management, and employee relations within the UK context. Demonstrated ability to develop and implement HR strategies, policies, and programs aligned with UK business objectives. Strong leadership and people management skills, with the ability to inspire and motivate teams. Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Strategic thinking and problem-solving abilities to address complex HR challenges and drive initiatives specific to the UK operations. Proficiency in using HRIS systems, HR analytics, or other HR technology platforms. Understanding of data protection regulations and confidentiality requirements in handling employee information. Proven track record of successfully managing employee relations issues and fostering a positive work environment within the UK. Strong knowledge of compensation and benefits programs specific to the UK, including market trends and compliance considerations. Proficient in using MS Office applications, particularly Excel, for data analysis and reporting. Ability to work in a fast-paced environment and manage multiple priorities. Continuous learning mindset to stay updated with changes in UK HR practices, laws, and regulations. Relevant certifications in HR or related fields are advantageous. Location/Area: East Midlands Salary: Market-leading, with a results-driven reward scheme Benefits: Executive Level Benefits Package; Company Pension; 25 days holiday plus Bank Holidays How to Apply If you re ready to lead the HR Function of a highly respected company, please submit your CV and a brief cover note outlining your relevant experience. We ll respond to suitable candidates promptly to arrange next steps . SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does an HRBP role mean at Prinova Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested Click apply and you will be taken to our careers page.
May 03, 2026
Full time
Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does an HRBP role mean at Prinova Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested Click apply and you will be taken to our careers page.
My client is looking for a Finance Manager to join their team for a 12 months Fixed Term Contract to cover for maternity leave. YOU MUST HAVE EXPERIENCE OF WORKING WITHIN HIGER EDUCATION. You will manage the Financial Services Team to deliver efficient, effective and appropriately controlled financial transactional processing. Key Tasks To lead and manage the Financial Services Team, providing clear direction, ensuring accountability and delivery of individual and team outcomes To respond to changing team needs and requirements through effective deployment/redeployment of staff skills and competencies To encourage and support personal and professional development within the team To deputise for the Deputy Director of Finance - Financial Control, as required To assist the Deputy Director of Finance - Financial Control to ensure all staff are familiar with the financial control framework and regulations and to monitor compliance with these, taking action as appropriate To describe and explain complex and detailed financial information, processes and policies to non-finance colleagues in a manner that is clearly understandable To deliver ad-hoc training, as required, relating to policies and procedures To liaise with other key professional services (Human Resources, Registry, Research & Innovation Office) on cross-departmental functions To ensure timely and accurate processing of financial transactions through Accounts Payable and Accounts Receivable and that these sub-ledgers are reconciled on a regular basis To oversee administration of the corporate credit card To monitor and proactively manage student and commercial debt including liaison with the external debt collection agency To review and approve weekly supplier BACs submissions, as well as one-off payments To ensure all key transactional processes are documented and regularly updated To lead on the approach to fraud prevention Qualifications and Skills needed Fully-qualified accountant To utilise previous experience and knowledge in a higher education, or similar, institution Utilisation, and thorough understanding, of finance IT systems and reporting software In-depth knowledge and use of MS Office programmes, particularly Excel and Word Please only apply for this role if you have worked in higher education or similar before as only relevant candidates will be contacted.
May 03, 2026
Contractor
My client is looking for a Finance Manager to join their team for a 12 months Fixed Term Contract to cover for maternity leave. YOU MUST HAVE EXPERIENCE OF WORKING WITHIN HIGER EDUCATION. You will manage the Financial Services Team to deliver efficient, effective and appropriately controlled financial transactional processing. Key Tasks To lead and manage the Financial Services Team, providing clear direction, ensuring accountability and delivery of individual and team outcomes To respond to changing team needs and requirements through effective deployment/redeployment of staff skills and competencies To encourage and support personal and professional development within the team To deputise for the Deputy Director of Finance - Financial Control, as required To assist the Deputy Director of Finance - Financial Control to ensure all staff are familiar with the financial control framework and regulations and to monitor compliance with these, taking action as appropriate To describe and explain complex and detailed financial information, processes and policies to non-finance colleagues in a manner that is clearly understandable To deliver ad-hoc training, as required, relating to policies and procedures To liaise with other key professional services (Human Resources, Registry, Research & Innovation Office) on cross-departmental functions To ensure timely and accurate processing of financial transactions through Accounts Payable and Accounts Receivable and that these sub-ledgers are reconciled on a regular basis To oversee administration of the corporate credit card To monitor and proactively manage student and commercial debt including liaison with the external debt collection agency To review and approve weekly supplier BACs submissions, as well as one-off payments To ensure all key transactional processes are documented and regularly updated To lead on the approach to fraud prevention Qualifications and Skills needed Fully-qualified accountant To utilise previous experience and knowledge in a higher education, or similar, institution Utilisation, and thorough understanding, of finance IT systems and reporting software In-depth knowledge and use of MS Office programmes, particularly Excel and Word Please only apply for this role if you have worked in higher education or similar before as only relevant candidates will be contacted.
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Job Title : Human Resources (HR) Administrator Place of work: Employed by Morson Edge, primarily based at our Client site in Yeovil. With possible occasional support to other local sites and offices as reasonably required. Reporting Line: Head Of Operations Job Purpose The Head of Operations will be your line manager and will require a degree of support; however, a main element of the role is to work with and assist the Contract Support Officer and the Resources Support Manager (HR). In addition to the Head of Operations these colleagues will offer guidance and assign tasks to ensure a cohesive and high-quality HR service is delivered each day. Tasks and Responsibilities The primary tasks and responsibilities of the job role will include but not be limited to: - Starters and Leavers Support the new starter process, collecting and escorting new starters from reception to the Morson On-Site office, offering refreshments and introducing new starters to the wider on-site team. Facilitate the Morson Edge company induction and introduction process to include process overview and associated documentation for elements such as time recording, absence procedures, holidays and SAP hours booking processes ( where applicable ). As part of the leavers and exit process conduct exit interviews, finish leavers with payroll and arrange the safe return of company property. Absence Collation and recording of holiday, leave and sickness absence, updating the relevant company databases as appropriate. Conduct return to work (RTW) interviews following periods of sickness absence, highlighting absence concerns to the Contract Support Officer and Resources Support Manager (HR). Time Recording Maintain timesheets/clocking and overtime records, using the relevant Morson Edge and Client software and databases, ensuring all inconsistencies are raised with the appropriate Morson or Client, client Management. Payroll - Responsible for accurate and timely collation, input, and submission of data to Payroll, including salary and allowance adjustments and overtime payments. Ensuring that the monthly payroll entries are checked against input and that any inconsistencies are raised with payroll and recorded. Employment Paperwork Raise offer letters, contracts of employment and new starter payroll drafts for new employees. Ensure that documentation and administrative output is produced in a professional and compliant manner and that the management of personnel files and employee correspondence is in accordance with Morson procedures. Produce probation paperwork, annual PDR paperwork, six monthly PDR paperwork and schedule PDR appointments. Health & Welfare Support employees with welfare concerns (training can be provided). Conduct welfare check ins with employees as required and liaise with company occupational health if applicable to support employees. Co-ordination of regular personnel health screening and associated Occupational Health appointments. Other General Tasks Supplier Liaison Arrange training requirements for employees, liaising with training providers and maintaining accurate development and spend trackers. Coordinate travel requirements for Morson staff, liaising with our travel provider and processing any travel expenses incurred via payroll. Support the Resources Support Manager (HR) with administration around benefits such as health care and pensions and undertake health care cash plan and pension broker liaison, including the use of supplier portals. Reward & Recognition Administer good show awards and long service awards in accordance with the instructions and processes in place. Administer and issue staff birthday cards and other gifts. Recruitment To support the Contract Support Officer, you may be required to forward CVs to hiring client, Client Managers, escort applicants, secure meeting rooms and arrange interviews. General Administration Assist in preparation of weekly/monthly/quarterly reports as requested to support contract delivery including preparation of correspondence and PowerPoint presentations. Attend and conduct where necessary contract delivery and review meetings as required. Co-ordinate and organise meetings and conferences, taking meeting notes and distributing as required. Act as chair or notetaker in HR investigations, hearings and disciplinaries. Provide general administration support to the team and management including but not limited to photocopying, filing, raising correspondence, and completing spreadsheets. Alongside colleagues coordinate refreshments for office visitors, in particular Client, client management and any associated housekeeping. Undertake any other duties within capability and experience as directed by the Head of Operations, Contract Support Officer or Resources Support Manager. Maintain a customer is always right ethos with the Client, client management and with Morson employed workers where appropriate. Skills & Attributes Ability to operate in a flexible, organised, consistent and committed manner. Capable of working calmly and accurately under pressure to strict deadlines. Good interpersonal skills and a confident approach to personal communications and the maintenance of discretion and confidentiality. Demonstrates initiative, enthusiasm, and commitment to high quality standards. Ability to communicate with senior management, customers, and staff by effectively expressing ideas and information clearly and concisely in verbal and visual form. Ability to work in a team and to proactively support the team around you. Ability to accept responsibility and willingness to learn new skills. This may include attending courses for personal development and instruction in new process, away from site if necessary. Qualifications & Experience An NVQ LEVEL 3 or equivalent experience in Administration or Business or Personnel Management would be advantageous but not essential. Good working knowledge of office IT applications including MS Word, Powerpoint, Excel and Outlook
May 02, 2026
Full time
Job Title : Human Resources (HR) Administrator Place of work: Employed by Morson Edge, primarily based at our Client site in Yeovil. With possible occasional support to other local sites and offices as reasonably required. Reporting Line: Head Of Operations Job Purpose The Head of Operations will be your line manager and will require a degree of support; however, a main element of the role is to work with and assist the Contract Support Officer and the Resources Support Manager (HR). In addition to the Head of Operations these colleagues will offer guidance and assign tasks to ensure a cohesive and high-quality HR service is delivered each day. Tasks and Responsibilities The primary tasks and responsibilities of the job role will include but not be limited to: - Starters and Leavers Support the new starter process, collecting and escorting new starters from reception to the Morson On-Site office, offering refreshments and introducing new starters to the wider on-site team. Facilitate the Morson Edge company induction and introduction process to include process overview and associated documentation for elements such as time recording, absence procedures, holidays and SAP hours booking processes ( where applicable ). As part of the leavers and exit process conduct exit interviews, finish leavers with payroll and arrange the safe return of company property. Absence Collation and recording of holiday, leave and sickness absence, updating the relevant company databases as appropriate. Conduct return to work (RTW) interviews following periods of sickness absence, highlighting absence concerns to the Contract Support Officer and Resources Support Manager (HR). Time Recording Maintain timesheets/clocking and overtime records, using the relevant Morson Edge and Client software and databases, ensuring all inconsistencies are raised with the appropriate Morson or Client, client Management. Payroll - Responsible for accurate and timely collation, input, and submission of data to Payroll, including salary and allowance adjustments and overtime payments. Ensuring that the monthly payroll entries are checked against input and that any inconsistencies are raised with payroll and recorded. Employment Paperwork Raise offer letters, contracts of employment and new starter payroll drafts for new employees. Ensure that documentation and administrative output is produced in a professional and compliant manner and that the management of personnel files and employee correspondence is in accordance with Morson procedures. Produce probation paperwork, annual PDR paperwork, six monthly PDR paperwork and schedule PDR appointments. Health & Welfare Support employees with welfare concerns (training can be provided). Conduct welfare check ins with employees as required and liaise with company occupational health if applicable to support employees. Co-ordination of regular personnel health screening and associated Occupational Health appointments. Other General Tasks Supplier Liaison Arrange training requirements for employees, liaising with training providers and maintaining accurate development and spend trackers. Coordinate travel requirements for Morson staff, liaising with our travel provider and processing any travel expenses incurred via payroll. Support the Resources Support Manager (HR) with administration around benefits such as health care and pensions and undertake health care cash plan and pension broker liaison, including the use of supplier portals. Reward & Recognition Administer good show awards and long service awards in accordance with the instructions and processes in place. Administer and issue staff birthday cards and other gifts. Recruitment To support the Contract Support Officer, you may be required to forward CVs to hiring client, Client Managers, escort applicants, secure meeting rooms and arrange interviews. General Administration Assist in preparation of weekly/monthly/quarterly reports as requested to support contract delivery including preparation of correspondence and PowerPoint presentations. Attend and conduct where necessary contract delivery and review meetings as required. Co-ordinate and organise meetings and conferences, taking meeting notes and distributing as required. Act as chair or notetaker in HR investigations, hearings and disciplinaries. Provide general administration support to the team and management including but not limited to photocopying, filing, raising correspondence, and completing spreadsheets. Alongside colleagues coordinate refreshments for office visitors, in particular Client, client management and any associated housekeeping. Undertake any other duties within capability and experience as directed by the Head of Operations, Contract Support Officer or Resources Support Manager. Maintain a customer is always right ethos with the Client, client management and with Morson employed workers where appropriate. Skills & Attributes Ability to operate in a flexible, organised, consistent and committed manner. Capable of working calmly and accurately under pressure to strict deadlines. Good interpersonal skills and a confident approach to personal communications and the maintenance of discretion and confidentiality. Demonstrates initiative, enthusiasm, and commitment to high quality standards. Ability to communicate with senior management, customers, and staff by effectively expressing ideas and information clearly and concisely in verbal and visual form. Ability to work in a team and to proactively support the team around you. Ability to accept responsibility and willingness to learn new skills. This may include attending courses for personal development and instruction in new process, away from site if necessary. Qualifications & Experience An NVQ LEVEL 3 or equivalent experience in Administration or Business or Personnel Management would be advantageous but not essential. Good working knowledge of office IT applications including MS Word, Powerpoint, Excel and Outlook
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Finance Manager to join our contract. About the Role: As a CBRE Finance Manager, you will manage the team responsible for producing limited output associated with Finance Strategy and Operations, including but not limited to the annual budget preparation, monthly forecasts, strategic planning, and management reporting. This job is part of the Financial Strategy and Operations job function. They are responsible for maintaining accounting, financial, and reporting policies and controls. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Oversee the budgeting process, forecasting process, strategic planning process, and standard management reporting. Review balance sheet account analysis, statement of cash flows and supporting schedules, and standard consolidated reporting packs for accuracy. Review and approve basic monthly journal entries. Produce a variety of routine and ad hoc financial reports, packages, and pro forma analyses for senior management and planning unit. Coordinate research, development, and preparation of accounting policy and procedures. Exchange and explain difficult information, convey performance expectations, and handle sensitive issues. Influence parties of shared interests to reach an agreement. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You'll Need: Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mindset. Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Our Values RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
May 02, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Finance Manager to join our contract. About the Role: As a CBRE Finance Manager, you will manage the team responsible for producing limited output associated with Finance Strategy and Operations, including but not limited to the annual budget preparation, monthly forecasts, strategic planning, and management reporting. This job is part of the Financial Strategy and Operations job function. They are responsible for maintaining accounting, financial, and reporting policies and controls. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Oversee the budgeting process, forecasting process, strategic planning process, and standard management reporting. Review balance sheet account analysis, statement of cash flows and supporting schedules, and standard consolidated reporting packs for accuracy. Review and approve basic monthly journal entries. Produce a variety of routine and ad hoc financial reports, packages, and pro forma analyses for senior management and planning unit. Coordinate research, development, and preparation of accounting policy and procedures. Exchange and explain difficult information, convey performance expectations, and handle sensitive issues. Influence parties of shared interests to reach an agreement. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You'll Need: Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mindset. Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Our Values RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
