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domestic abuse safeguarding specialist
Supporting Futures Consulting Ltd
Clinical Practice Lead
Supporting Futures Consulting Ltd
Role: Clinical Practice Lead Salary: £48 000 FTE Hours: 22 hours per week Contract: Permanent Location: Home-based An exciting opportunity to shape the future of specialist family based therapeutic services across the UK. Are you a Senior Clinical Leader ready to influence practice and performance at a national level? This is a rare opportunity to step into a pivotal role where your expertise will directly shape the quality, innovation, and impact of counselling and therapeutic services across the UK. We are looking for an exceptional Clinical Practice Manager to provide strategic clinical leadership, drive innovation, and oversee safeguarding, quality and governance. About the Role We are recruiting on behalf of specialist National Charity who provide niche support to families the UK and are looking for an experienced Clinical Practice Manager. You will form part of a respected national programme which works therapeutically with individuals, couples and families who present as high risk and with a range of complex needs, including physical, emotional, sexual/ domestic abuse and traumatic grief. As a key member of the leadership team, you will play a central role in transforming and modernising services ensuring consistency and excellence across both digital and face-to-face delivery. This is more than a governance role. It s an opportunity to: Influence national clinical standards and frameworks Lead innovation in therapy delivery models Shape a highly skilled, diverse practitioner workforce Embed clinical excellence into organisational strategy and growth What will you be doing? Set and evolve national clinical standards, frameworks, and ethical practice Act as the organisation s clinical authority, advising senior leaders and stakeholders Lead quality assurance and continuous improvement through data and outcomes Provide oversight on complex cases, safeguarding, and clinical risk Lead the clinical design of new services, including digital and community-based models and contribute to transformation programmes, research, and service development Partner with commercial teams to shape clinically robust service proposals Act as a thought leader for the programme, representing the organisation at conferences, professional forums and national networks Build strong external relationships across the therapy sector, regulatory bodies and academic partners Requirements for the role: Level 5/ Column B or above qualification in Relationship Therapy and a Counselling Supervision qualification MSc or Postgraduate Qualification (Level 7) in a relevant field and/ or notable published academic contribution to the development of therapy Registration as an accredited and full clinical member with an appropriate professional body (e.g. BACP, UKCP, NCPS or COSRT) Strong knowledge of clinical governance, safeguarding, and regulatory frameworks (e.g. BACP, UKCP, COSRT, NCPS) Significant senior-level experience in leading the clinical delivery of therapeutic/ support services Post qualifying counselling experience in couple counselling and sex therapy For more information, please call the team on (phone number removed) and ask to speak to Ria or email us your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.
May 01, 2026
Full time
Role: Clinical Practice Lead Salary: £48 000 FTE Hours: 22 hours per week Contract: Permanent Location: Home-based An exciting opportunity to shape the future of specialist family based therapeutic services across the UK. Are you a Senior Clinical Leader ready to influence practice and performance at a national level? This is a rare opportunity to step into a pivotal role where your expertise will directly shape the quality, innovation, and impact of counselling and therapeutic services across the UK. We are looking for an exceptional Clinical Practice Manager to provide strategic clinical leadership, drive innovation, and oversee safeguarding, quality and governance. About the Role We are recruiting on behalf of specialist National Charity who provide niche support to families the UK and are looking for an experienced Clinical Practice Manager. You will form part of a respected national programme which works therapeutically with individuals, couples and families who present as high risk and with a range of complex needs, including physical, emotional, sexual/ domestic abuse and traumatic grief. As a key member of the leadership team, you will play a central role in transforming and modernising services ensuring consistency and excellence across both digital and face-to-face delivery. This is more than a governance role. It s an opportunity to: Influence national clinical standards and frameworks Lead innovation in therapy delivery models Shape a highly skilled, diverse practitioner workforce Embed clinical excellence into organisational strategy and growth What will you be doing? Set and evolve national clinical standards, frameworks, and ethical practice Act as the organisation s clinical authority, advising senior leaders and stakeholders Lead quality assurance and continuous improvement through data and outcomes Provide oversight on complex cases, safeguarding, and clinical risk Lead the clinical design of new services, including digital and community-based models and contribute to transformation programmes, research, and service development Partner with commercial teams to shape clinically robust service proposals Act as a thought leader for the programme, representing the organisation at conferences, professional forums and national networks Build strong external relationships across the therapy sector, regulatory bodies and academic partners Requirements for the role: Level 5/ Column B or above qualification in Relationship Therapy and a Counselling Supervision qualification MSc or Postgraduate Qualification (Level 7) in a relevant field and/ or notable published academic contribution to the development of therapy Registration as an accredited and full clinical member with an appropriate professional body (e.g. BACP, UKCP, NCPS or COSRT) Strong knowledge of clinical governance, safeguarding, and regulatory frameworks (e.g. BACP, UKCP, COSRT, NCPS) Significant senior-level experience in leading the clinical delivery of therapeutic/ support services Post qualifying counselling experience in couple counselling and sex therapy For more information, please call the team on (phone number removed) and ask to speak to Ria or email us your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.
MAYORS OFFICE FOR POLICING AND CRIME
Senior Policy and Commissioning Manager
MAYORS OFFICE FOR POLICING AND CRIME Southwark, London
Senior Policy and Commissioning Manager Reference : PN00284A Salary : £68,454.00 - £76,836.00 Contract type : Permanent, Full Time About the role The Mayor's Office for Policing and Crime (MOPAC) is the organisation through which the Mayor of London exercises his role as the Police and Crime Commissioner for London and is led by the Deputy Mayor for Policing and Crime. MOPAC undertakes a broad range of statutory duties and works closely with the Mayor of London, Deputy Mayor and Metropolitan Police Service to deliver the priorities that will create safer London communities. This is a great opportunity to lead a team within MOPAC's Commissioning and Partnership Directorate with the core responsibility for delivering better outcomes for Londoners. There are two roles being recruited to - one leading a team tackling VAWG and the other our Children & Young People's team. You will have a key role in delivering on the Mayor's Police and Crime Plan and his Violence Against Women and Girls Strategy, supporting MOPAC's overall mission to make London a safe city. The Commissioning and Partnerships Directorate delivers over 200 programmes and projects at any one time, focussing on delivering system change and better outcomes for Londoners. This could include : Better and more integrated services for victims, including specialist support for child victims of abuse and exploitation. Transforming London's system response to sexual violence. Driving a child first approach for those involved and affected by the Criminal Justice System (CJS) in London. Convening partners and delivering services to reduce reoffending and making improvements to how the justice system works. The successful candidate will be an experienced and innovative commissioner or policy maker responsible for leading the development of policy, managing the commissioning of services and strengthening effective relationships with partners across a focused portfolio of priorities. As a Senior Policy & Commissioning Manager for the Children & Young People's team you will lead a number of experienced individuals who design policy and commission services that support some of London's most vulnerable children affected by violence, exploitation, abuse and neglect. You'll drive delivery activity, policy development and oversight across areas such as serious youth violence, exploitation, child sexual abuse, county lines, safeguarding and the Child First. For the VAWG Team, your leadership of your team will include directing and overseeing policy and commissioning design and development for VAWG including domestic abuse, as well as working closely with the GLA in the delivery of the Mayor's safe accommodation duties for London. Leading on a portfolio of programmes, you will work together with teams across MOPAC, the Met, VRU and the GLA. As well as being a key point of engagement with Local Authorities, NHS and our CJS Statutory partners (including Probation and Prisons), you will work with central government and organisations in the Voluntary and Community Sector. With a relentless focus on equality, diversity and inclusion, you will collaboratively design commissioned services that impact on the outcomes for Londoners in our strategies, ensuring that any disproportionate impact on, and the specific needs of, minoritised communities are addressed. We are looking for someone who has: Strong experience of policy development and evidence-based commissioning, with a proven track record of successfully delivering outcomes. Ability to effectively manage and lead teams. Strong understanding and knowledge of VAWG, children & young people's or CJS policy, alongside an understanding of crime prevention and policing. Experience of developing and implementing programmes at pace, through developing strategic plans, managing resource and working flexibly to meet Mayoral priorities. Experience of managing budgets and strong financial awareness and scrutiny to ensure effective accountability for public spend. Exceptional ability to build relationships, influence and negotiate with a wide range of internal and external stakeholders, including the MPS and CJS partners, to deliver programme objectives and problem solve within complex systems and relationships. Strong written and verbal communication skills. Want to find out what it's like to work with MOPAC? You can find out more about MOPAC by visiting our website. If you have a question about the role or the recruitment process, please contact a member of the HR team via email on . If you have a specific question about this role please contact Tom Burnham, You may also find it useful to talk to a current Senior Policy and Commissioning Manager. In this case please contact: Ruth Bloomfield . Application closing date : Sunday, 17 May 2026 - 23:59. Interview date : Week commencing 1 June 2026.
Apr 30, 2026
Full time
Senior Policy and Commissioning Manager Reference : PN00284A Salary : £68,454.00 - £76,836.00 Contract type : Permanent, Full Time About the role The Mayor's Office for Policing and Crime (MOPAC) is the organisation through which the Mayor of London exercises his role as the Police and Crime Commissioner for London and is led by the Deputy Mayor for Policing and Crime. MOPAC undertakes a broad range of statutory duties and works closely with the Mayor of London, Deputy Mayor and Metropolitan Police Service to deliver the priorities that will create safer London communities. This is a great opportunity to lead a team within MOPAC's Commissioning and Partnership Directorate with the core responsibility for delivering better outcomes for Londoners. There are two roles being recruited to - one leading a team tackling VAWG and the other our Children & Young People's team. You will have a key role in delivering on the Mayor's Police and Crime Plan and his Violence Against Women and Girls Strategy, supporting MOPAC's overall mission to make London a safe city. The Commissioning and Partnerships Directorate delivers over 200 programmes and projects at any one time, focussing on delivering system change and better outcomes for Londoners. This could include : Better and more integrated services for victims, including specialist support for child victims of abuse and exploitation. Transforming London's system response to sexual violence. Driving a child first approach for those involved and affected by the Criminal Justice System (CJS) in London. Convening partners and delivering services to reduce reoffending and making improvements to how the justice system works. The successful candidate will be an experienced and innovative commissioner or policy maker responsible for leading the development of policy, managing the commissioning of services and strengthening effective relationships with partners across a focused portfolio of priorities. As a Senior Policy & Commissioning Manager for the Children & Young People's team you will lead a number of experienced individuals who design policy and commission services that support some of London's most vulnerable children affected by violence, exploitation, abuse and neglect. You'll drive delivery activity, policy development and oversight across areas such as serious youth violence, exploitation, child sexual abuse, county lines, safeguarding and the Child First. For the VAWG Team, your leadership of your team will include directing and overseeing policy and commissioning design and development for VAWG including domestic abuse, as well as working closely with the GLA in the delivery of the Mayor's safe accommodation duties for London. Leading on a portfolio of programmes, you will work together with teams across MOPAC, the Met, VRU and the GLA. As well as being a key point of engagement with Local Authorities, NHS and our CJS Statutory partners (including Probation and Prisons), you will work with central government and organisations in the Voluntary and Community Sector. With a relentless focus on equality, diversity and inclusion, you will collaboratively design commissioned services that impact on the outcomes for Londoners in our strategies, ensuring that any disproportionate impact on, and the specific needs of, minoritised communities are addressed. We are looking for someone who has: Strong experience of policy development and evidence-based commissioning, with a proven track record of successfully delivering outcomes. Ability to effectively manage and lead teams. Strong understanding and knowledge of VAWG, children & young people's or CJS policy, alongside an understanding of crime prevention and policing. Experience of developing and implementing programmes at pace, through developing strategic plans, managing resource and working flexibly to meet Mayoral priorities. Experience of managing budgets and strong financial awareness and scrutiny to ensure effective accountability for public spend. Exceptional ability to build relationships, influence and negotiate with a wide range of internal and external stakeholders, including the MPS and CJS partners, to deliver programme objectives and problem solve within complex systems and relationships. Strong written and verbal communication skills. Want to find out what it's like to work with MOPAC? You can find out more about MOPAC by visiting our website. If you have a question about the role or the recruitment process, please contact a member of the HR team via email on . If you have a specific question about this role please contact Tom Burnham, You may also find it useful to talk to a current Senior Policy and Commissioning Manager. In this case please contact: Ruth Bloomfield . Application closing date : Sunday, 17 May 2026 - 23:59. Interview date : Week commencing 1 June 2026.
Birmingham & Solihull Women's Aid
Domestic Abuse Specialist - Family Drug and Alcohol Court
Birmingham & Solihull Women's Aid
Birmingham and Solihull Women s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? The region s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area. Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues. We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. This role will work very closely with Birmingham Children s Trust Multi-Disciplinary Family Drug and Alcohol team, ensuring domestic abuse is recognised and managed safely while women and children work through the Trial For Change programme. Experience required: - Providing emotional and practical support to families with diverse and complex needs including domestic violence, substance misuse and mental health issues - Undertaking family assessments using a variety of assessment tools - Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults - Planning and delivering appropriate programmes of direct work and evaluating their effectiveness Benefits 31 days annual leave (excluding bank holidays) Up to 6% matched pension contribution Free access to Employee Assistance Programme Life Assurance scheme while in employment (a lump sum of 4 times salary) Cycle to Work scheme Health Cash Plan scheme available to all employees from day one Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team. These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply. The closing date for receipt of completed applications is at 12 noon on Friday 22nd May.
Apr 30, 2026
Full time
Birmingham and Solihull Women s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? The region s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area. Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues. We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. This role will work very closely with Birmingham Children s Trust Multi-Disciplinary Family Drug and Alcohol team, ensuring domestic abuse is recognised and managed safely while women and children work through the Trial For Change programme. Experience required: - Providing emotional and practical support to families with diverse and complex needs including domestic violence, substance misuse and mental health issues - Undertaking family assessments using a variety of assessment tools - Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults - Planning and delivering appropriate programmes of direct work and evaluating their effectiveness Benefits 31 days annual leave (excluding bank holidays) Up to 6% matched pension contribution Free access to Employee Assistance Programme Life Assurance scheme while in employment (a lump sum of 4 times salary) Cycle to Work scheme Health Cash Plan scheme available to all employees from day one Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team. These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply. The closing date for receipt of completed applications is at 12 noon on Friday 22nd May.
CHM-1
Social and Digital Media Creator
CHM-1
Position: Social and Digital Media Creator Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a dynamic Social and Digital Media Creator to join their team. You'll be a real digital native, with experience delivering engaging campaigns across paid media, organic social media and email. Day to you'll manage, moderate and optimise the charity's digital channels and email communications - all integral shop windows for the brand. You will deliver accessible and inclusive content viewed millions of times by over 210,000 followers. Planning and delivering targeted social and paid media strategies is a key part of this role. You will lead social content production, create engaging videos, graphics, and community-focused posts to support people living with MS. The role also involves planning, writing, building, and sending targeted emails to key audiences using DotDigital, the charity's email service provider. The Social and Digital Media Creator generates and utilises channel and content insights to increase engagement, raise awareness, and drive conversions against KPIs. If you're a well-rounded social media expert looking to make a real difference, this charity woould love to hear from you! Closing date for applications: 9:00 on Monday 11th May 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Apr 30, 2026
Full time
Position: Social and Digital Media Creator Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a dynamic Social and Digital Media Creator to join their team. You'll be a real digital native, with experience delivering engaging campaigns across paid media, organic social media and email. Day to you'll manage, moderate and optimise the charity's digital channels and email communications - all integral shop windows for the brand. You will deliver accessible and inclusive content viewed millions of times by over 210,000 followers. Planning and delivering targeted social and paid media strategies is a key part of this role. You will lead social content production, create engaging videos, graphics, and community-focused posts to support people living with MS. The role also involves planning, writing, building, and sending targeted emails to key audiences using DotDigital, the charity's email service provider. The Social and Digital Media Creator generates and utilises channel and content insights to increase engagement, raise awareness, and drive conversions against KPIs. If you're a well-rounded social media expert looking to make a real difference, this charity woould love to hear from you! Closing date for applications: 9:00 on Monday 11th May 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Aurora New Dawn
Domestic Abuse Specialist
Aurora New Dawn Abingdon, Oxfordshire
As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms. Based in a local police control room you will work alongside call handlers, dispatchers, and officers to: assess risk and ensure no opportunities for safeguarding are missed quality assure police responses to domestic abuse calls review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage provide operational advice to officers deploying to incidents identify and facilitate referrals into specialist domestic abuse support services improve victim safety from the very first point of contact Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values. This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes. PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts. MAIN DUTIES Call Review and Quality Assurance Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators. Provide constructive, specialist feedback to call handlers to strengthen practice. Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed. Review body-worn video (BWV) footage as required. Risk Assessment and Escalation Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns. Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations. Identify risk patterns and ensure timely action to safeguard victims. Operational Advice for Officers and Control Room Staff Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as: Ø protective order status Ø history of prior callouts Ø known risk indicators Ø relevant vulnerabilities or perpetrator patterns Add safeguarding information to dispatch logs as appropriate. Multi Agency Work and Referrals Work closely with the local Victims First Hub, other specialist services and relevant By and For organisations to facilitate appropriate onward referrals. Provide guidance on appropriate pathways for victims based on risk, identity, and need. Support the development of posters, guidance, and resources for FCR staff relating to out of hours support. Learning, Development and Culture Change Support, inform, and where appropriate deliver training for call handlers and new recruits. Contribute to identifying themes, patterns, and learning for organisational improvement. Participate in review meetings with TVP, OPCC, and the Aurora Management Team. Independence, Governance and Data Maintain strict independence while collaborating constructively with police colleagues. Work within data protection legislation and information sharing policies, including in relation to police data. Maintain accurate, confidential case and activity records. Professional Responsibilities Maintain up to date specialist knowledge of domestic abuse practice. Participate in regular clinical supervision, case/workload reviews and line management supervision. Work flexibly to meet demand and support resilience across all FCR locations. Uphold Aurora New Dawn s values, ethos and confidentiality standards at all times Complete any other duties. appropriate to the role and level. Corporate Responsibilities The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice. Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others. Act in a way that supports and promotes Aurora New Dawn s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services. Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible. IT Security All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal. PERSON SPECIFICATION This job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your contract of employment DOMESTIC ABUSE SPECIALIST Essential Skills, Knowledge & Experience Demonstrable, direct experience of supporting victims of domestic abuse. Strong understanding of: domestic abuse typologies risk assessment and safety planning dynamics of coercive control Understanding of trauma-informed practice principles, and their application to policing Ability to analyse risk quickly and accurately, including during crisis situations. Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling Knowledge of local specialist services, including By and For providers. Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports Ability to maintain professional boundaries and act with independence. Strong IT skills and ability to use case management or intelligence systems. Ability to remain calm and effective in a high pressure, fast moving environment. Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required. Commitment to feminist ethos, equality, and anti discriminatory practice. Ability to work flexible hours, including evenings and weekends. Desirable IDVA qualification via a recognised provider. Experience working with police or within a control room setting. Experience delivering training or workshops. Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems. Experience working in a crisis-response environment (e.g., helplines, emergency services). Personal Qualities Compassionate, empathetic, and victim/survivor centred. Non judgemental, empowering approach. Ability to challenge constructively and maintain independence. Adaptable, resilient, and able to manage competing demands. Reliable, professional, and trustworthy. Reflective, with commitment to continuous improvement. Other Requirements Enhanced DBS Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated. Ability to travel across Thames Valley locations. Access to a vehicle and valid UK driving This role is exempt from the Rehabilitation of Offenders Act 1974. We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.
Apr 30, 2026
Full time
As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms. Based in a local police control room you will work alongside call handlers, dispatchers, and officers to: assess risk and ensure no opportunities for safeguarding are missed quality assure police responses to domestic abuse calls review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage provide operational advice to officers deploying to incidents identify and facilitate referrals into specialist domestic abuse support services improve victim safety from the very first point of contact Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values. This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes. PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts. MAIN DUTIES Call Review and Quality Assurance Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators. Provide constructive, specialist feedback to call handlers to strengthen practice. Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed. Review body-worn video (BWV) footage as required. Risk Assessment and Escalation Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns. Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations. Identify risk patterns and ensure timely action to safeguard victims. Operational Advice for Officers and Control Room Staff Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as: Ø protective order status Ø history of prior callouts Ø known risk indicators Ø relevant vulnerabilities or perpetrator patterns Add safeguarding information to dispatch logs as appropriate. Multi Agency Work and Referrals Work closely with the local Victims First Hub, other specialist services and relevant By and For organisations to facilitate appropriate onward referrals. Provide guidance on appropriate pathways for victims based on risk, identity, and need. Support the development of posters, guidance, and resources for FCR staff relating to out of hours support. Learning, Development and Culture Change Support, inform, and where appropriate deliver training for call handlers and new recruits. Contribute to identifying themes, patterns, and learning for organisational improvement. Participate in review meetings with TVP, OPCC, and the Aurora Management Team. Independence, Governance and Data Maintain strict independence while collaborating constructively with police colleagues. Work within data protection legislation and information sharing policies, including in relation to police data. Maintain accurate, confidential case and activity records. Professional Responsibilities Maintain up to date specialist knowledge of domestic abuse practice. Participate in regular clinical supervision, case/workload reviews and line management supervision. Work flexibly to meet demand and support resilience across all FCR locations. Uphold Aurora New Dawn s values, ethos and confidentiality standards at all times Complete any other duties. appropriate to the role and level. Corporate Responsibilities The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice. Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others. Act in a way that supports and promotes Aurora New Dawn s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services. Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible. IT Security All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal. PERSON SPECIFICATION This job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your contract of employment DOMESTIC ABUSE SPECIALIST Essential Skills, Knowledge & Experience Demonstrable, direct experience of supporting victims of domestic abuse. Strong understanding of: domestic abuse typologies risk assessment and safety planning dynamics of coercive control Understanding of trauma-informed practice principles, and their application to policing Ability to analyse risk quickly and accurately, including during crisis situations. Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling Knowledge of local specialist services, including By and For providers. Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports Ability to maintain professional boundaries and act with independence. Strong IT skills and ability to use case management or intelligence systems. Ability to remain calm and effective in a high pressure, fast moving environment. Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required. Commitment to feminist ethos, equality, and anti discriminatory practice. Ability to work flexible hours, including evenings and weekends. Desirable IDVA qualification via a recognised provider. Experience working with police or within a control room setting. Experience delivering training or workshops. Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems. Experience working in a crisis-response environment (e.g., helplines, emergency services). Personal Qualities Compassionate, empathetic, and victim/survivor centred. Non judgemental, empowering approach. Ability to challenge constructively and maintain independence. Adaptable, resilient, and able to manage competing demands. Reliable, professional, and trustworthy. Reflective, with commitment to continuous improvement. Other Requirements Enhanced DBS Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated. Ability to travel across Thames Valley locations. Access to a vehicle and valid UK driving This role is exempt from the Rehabilitation of Offenders Act 1974. We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.
Shelter
Managing Solicitor
Shelter Sheffield, Yorkshire
Location: Sheffield and covering one other location TBC Salary: Grade 7 - £49,488 per annum Closing date: Sunday 17th May 2026 at 11.30 pm Full time - 35 hours per week Join Shelter as a Managing Housing Solicitor, in our mission to drive systemic change and fight for Justice. If you are a dedicated Solicitor with specialist knowledge in housing and homelessness law, and a strong commitment to addressing the housing crisis we welcome you to apply for this role. At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Managing Solicitor to lead a team to defend the right to a safe and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don't just change lives-they shape a fairer housing system. About the role You will ensure you and your team will deliver high quality legal services and manage our Legal Aid Contract, with your main focus being on your own caseload and to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team, including but not limited to, independent file reviews (IFRs), time recording and good case management, as well as carrying your own caseload of housing litigation. Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter's strategy and ensuring Legal aid contract requirements and performance targets are met. You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams. About you: You will be an experienced housing solicitor, court advocate, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience You will have supervisor status and have substantial knowledge of housing and homelessness law. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Dorset, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle. Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis. Shelter Sheffield provide housing advice and support to people across the city, with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. A holistic approach is taken to help people deal with interrelated issues that can impact their ability to keep a home and work for systemic changes to prevent homelessness, supporting over 5000 people every year. About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to apply Please submit your CV with a supporting statement with responses to the 'About You' points 1-4 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset CVs without an accompanying supporting statement will not be considered. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Apr 30, 2026
Full time
Location: Sheffield and covering one other location TBC Salary: Grade 7 - £49,488 per annum Closing date: Sunday 17th May 2026 at 11.30 pm Full time - 35 hours per week Join Shelter as a Managing Housing Solicitor, in our mission to drive systemic change and fight for Justice. If you are a dedicated Solicitor with specialist knowledge in housing and homelessness law, and a strong commitment to addressing the housing crisis we welcome you to apply for this role. At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Managing Solicitor to lead a team to defend the right to a safe and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don't just change lives-they shape a fairer housing system. About the role You will ensure you and your team will deliver high quality legal services and manage our Legal Aid Contract, with your main focus being on your own caseload and to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team, including but not limited to, independent file reviews (IFRs), time recording and good case management, as well as carrying your own caseload of housing litigation. Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter's strategy and ensuring Legal aid contract requirements and performance targets are met. You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams. About you: You will be an experienced housing solicitor, court advocate, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience You will have supervisor status and have substantial knowledge of housing and homelessness law. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Dorset, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle. Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis. Shelter Sheffield provide housing advice and support to people across the city, with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. A holistic approach is taken to help people deal with interrelated issues that can impact their ability to keep a home and work for systemic changes to prevent homelessness, supporting over 5000 people every year. About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to apply Please submit your CV with a supporting statement with responses to the 'About You' points 1-4 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset CVs without an accompanying supporting statement will not be considered. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Red Snapper Recruitment Limited
Team Manager - Safer Accomodation
Red Snapper Recruitment Limited Nottingham, Nottinghamshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Apr 29, 2026
Seasonal
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Not For Profit People
Accommodation-Based Services Manager
Not For Profit People
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 29, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Solace Women's Aid
Senior Multiple Disadvantage Worker
Solace Women's Aid
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Senior Multiple Disadvantage Worker at Solace Women's Aid. About the Service Our 24-hour specialist supported accommodation service supports women affected by violence, including domestic and sexual abuse, who have complex mental health and/or substance use needs. The team provides weekly one-to-one keywork sessions using a psychologically informed, strengths-based approach to help residents build skills and move towards greater independence. The service also manages the day-to-day running of the building, including health and safety, voids, finances, repairs and maintaining a safe, supportive living environment. About the Role As the Senior Multiple Disadvantage Worker you will oversee the following areas of work of which there is more info in the job Description. Operational management of the service Practice Development & Team Support Performance & Service Quality Partnership & Multi-Agency Working Financial Accountability Housing Management General Tasks and Responsibilities Corporate Responsibilities About You If you demonstrate commitment, innovation, passion, non-judgemental attitude and collaboration, you ll thrive in our diverse feminist team of professional women. You will have a strong understanding of the issues affecting survivors of domestic and sexual abuse, including safeguarding and risk management. You ll bring experience of managing staff and projects, excellent communication and IT skills, and the ability to work calmly under pressure. A sensitive, non-judgemental approach is essential, along with flexibility to work occasional weekends and early or late shifts to meet service needs. How to apply When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills
Apr 29, 2026
Full time
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Senior Multiple Disadvantage Worker at Solace Women's Aid. About the Service Our 24-hour specialist supported accommodation service supports women affected by violence, including domestic and sexual abuse, who have complex mental health and/or substance use needs. The team provides weekly one-to-one keywork sessions using a psychologically informed, strengths-based approach to help residents build skills and move towards greater independence. The service also manages the day-to-day running of the building, including health and safety, voids, finances, repairs and maintaining a safe, supportive living environment. About the Role As the Senior Multiple Disadvantage Worker you will oversee the following areas of work of which there is more info in the job Description. Operational management of the service Practice Development & Team Support Performance & Service Quality Partnership & Multi-Agency Working Financial Accountability Housing Management General Tasks and Responsibilities Corporate Responsibilities About You If you demonstrate commitment, innovation, passion, non-judgemental attitude and collaboration, you ll thrive in our diverse feminist team of professional women. You will have a strong understanding of the issues affecting survivors of domestic and sexual abuse, including safeguarding and risk management. You ll bring experience of managing staff and projects, excellent communication and IT skills, and the ability to work calmly under pressure. A sensitive, non-judgemental approach is essential, along with flexibility to work occasional weekends and early or late shifts to meet service needs. How to apply When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills
Red Snapper Recruitment Limited
Family Safeguarding Practitioner
Red Snapper Recruitment Limited Walsall, Staffordshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Family Safeguarding Domestic Abuse Practitioner Location: Walsall Borough - MUST HAVE ACCESS TO OWN VEHICLE Salary: 25,282.44 (unqualified) - 30,304.46 (qualified) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract Type: Direct individual and family support Responsible to: Regional Head of Domestic Violence and Abuse Support Services About the Role We are seeking a skilled and proactive Family Safeguarding Domestic Abuse Practitioner to join the Family Safeguarding Team in Walsall. The Family Safeguarding Service is designed to safely keep high-risk children and their families together, improve health and educational outcomes, and reduce physical and emotional harm. The model focuses on the "Toxic Trio" risk factors: Domestic abuse Substance misuse Mental health Working within a multi-disciplinary team alongside Children's Social Workers and partner agencies, you will provide specialist domestic abuse expertise to families where children are at risk. You will ensure that victims' voices are central to all planning and interventions, delivering trauma-informed, evidence-based support to improve safety and long-term resilience. Key Responsibilities Manage a caseload of individuals and families, completing comprehensive risk and needs assessments, safety planning, and support plans. Deliver practical and emotional support to victims and their children in line with professional guidelines and legislation. Facilitate group programmes (e.g. Freedom Programme, You Me and Mum) to support recovery and understanding of the impact of abuse. Attend and contribute to multi-agency meetings including CIN, CP, TAC, TAF, MARAC and MAPPA as appropriate. Work collaboratively with statutory and voluntary sector partners to maximise safety, independence and access to housing, legal advice, education, benefits and employment opportunities. Ensure accurate, timely case recording and compliance with GDPR and information-sharing protocols. Capture and reflect the voice of the victim throughout all interventions. Contribute to service development, innovation, and quality assurance processes. About You You will: Have experience supporting victims of domestic abuse and working with families experiencing complex needs. Demonstrate strong risk assessment, safety planning and case management skills. Be confident working within a multi-agency safeguarding environment. Be committed to challenging abuse and promoting equality and dignity for all. Use motivational interviewing and trauma-informed approaches in your practice. Be able to work flexibly and independently as part of a wider team. Additional Requirements Full UK driving licence and willingness to use your own vehicle. Ability to travel across Walsall Borough. May require occasional work outside normal office hours. Enhanced DBS check (post subject to the Rehabilitation of Offenders Act 1975 - Exceptions Order). Eligibility to work in the UK. Occupational Requirement: Under Schedule 9 (Part 1) of the Equality Act 2010, this post is open to female applicants only. What We Offer Mileage allowance 25 days annual leave (pro rata) plus bank holidays (increasing after 3 years' service) 1 wellbeing day (pro rata) Annual leave buy-back scheme Time off in lieu (TOIL) for overtime 5% employer pension contribution Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days Regular internal staff newsletter Safeguarding & Equality We are committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment and work within safeguarding frameworks at all times. We are committed to equality of opportunity and creating a culture of openness, dignity and respect. Diversity is valued, and we welcome applications from women who share our commitment to ending violence and abuse. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Apr 29, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Family Safeguarding Domestic Abuse Practitioner Location: Walsall Borough - MUST HAVE ACCESS TO OWN VEHICLE Salary: 25,282.44 (unqualified) - 30,304.46 (qualified) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract Type: Direct individual and family support Responsible to: Regional Head of Domestic Violence and Abuse Support Services About the Role We are seeking a skilled and proactive Family Safeguarding Domestic Abuse Practitioner to join the Family Safeguarding Team in Walsall. The Family Safeguarding Service is designed to safely keep high-risk children and their families together, improve health and educational outcomes, and reduce physical and emotional harm. The model focuses on the "Toxic Trio" risk factors: Domestic abuse Substance misuse Mental health Working within a multi-disciplinary team alongside Children's Social Workers and partner agencies, you will provide specialist domestic abuse expertise to families where children are at risk. You will ensure that victims' voices are central to all planning and interventions, delivering trauma-informed, evidence-based support to improve safety and long-term resilience. Key Responsibilities Manage a caseload of individuals and families, completing comprehensive risk and needs assessments, safety planning, and support plans. Deliver practical and emotional support to victims and their children in line with professional guidelines and legislation. Facilitate group programmes (e.g. Freedom Programme, You Me and Mum) to support recovery and understanding of the impact of abuse. Attend and contribute to multi-agency meetings including CIN, CP, TAC, TAF, MARAC and MAPPA as appropriate. Work collaboratively with statutory and voluntary sector partners to maximise safety, independence and access to housing, legal advice, education, benefits and employment opportunities. Ensure accurate, timely case recording and compliance with GDPR and information-sharing protocols. Capture and reflect the voice of the victim throughout all interventions. Contribute to service development, innovation, and quality assurance processes. About You You will: Have experience supporting victims of domestic abuse and working with families experiencing complex needs. Demonstrate strong risk assessment, safety planning and case management skills. Be confident working within a multi-agency safeguarding environment. Be committed to challenging abuse and promoting equality and dignity for all. Use motivational interviewing and trauma-informed approaches in your practice. Be able to work flexibly and independently as part of a wider team. Additional Requirements Full UK driving licence and willingness to use your own vehicle. Ability to travel across Walsall Borough. May require occasional work outside normal office hours. Enhanced DBS check (post subject to the Rehabilitation of Offenders Act 1975 - Exceptions Order). Eligibility to work in the UK. Occupational Requirement: Under Schedule 9 (Part 1) of the Equality Act 2010, this post is open to female applicants only. What We Offer Mileage allowance 25 days annual leave (pro rata) plus bank holidays (increasing after 3 years' service) 1 wellbeing day (pro rata) Annual leave buy-back scheme Time off in lieu (TOIL) for overtime 5% employer pension contribution Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days Regular internal staff newsletter Safeguarding & Equality We are committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment and work within safeguarding frameworks at all times. We are committed to equality of opportunity and creating a culture of openness, dignity and respect. Diversity is valued, and we welcome applications from women who share our commitment to ending violence and abuse. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Supporting Futures Consulting Ltd
Refuge Worker
Supporting Futures Consulting Ltd
Role: Refuge Worker Based: Hillingdon Rate: £14ph PAYE or £18ph umb Start Date: ASAP Duration: Temp ongoing Hours: 35 hours per week 9am 5pm Monday to Friday - on-site parking available Our client, a specialist Domestic Violence charity, is looking to recruit a Refuge Worker responsible for providing high-quality practical and emotional support to survivors of domestic violence and their children living in their refuges. Synopsis of duties: Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse Conducting key work sessions regularly and keeping casework records up to date Be present at the refuge when contractors attend, homegroup, pest control, water checks, cleaner, etc, accompany them to all the rooms when required Carry out CCTV Checks daily, H&S checks daily, weekly or monthly checks on all the floors Carry out evacuation(monthly), fire drills (monthly) and fire alarm testing (weekly) Be onsite to monitor and sign in guests, e.g. health visitors, social workers, etc Have face-to-face sessions with residents weekly Help residents complete most forms, sometimes housing applications, etc which is time-consuming Report housing maintenance issues following checks Attend to women on an ad-hoc basis Provide cleaning products, etc Keep on top of service charges and rent arrears, and ensure residents are paying monthly when their benefits come in, you may need to check evidence of this monthly Attend appointments, GP, court hearings, etc with clients Physically see the state of the house, i.e. to book work like gardening, broken furniture, etc any repairs Keep an inventory of outstanding items in-house, like cleaning products, pots, pans, emergency food, etc Distribute or unpack donations Prepare residents or houses for cultural events, e.g. Eid, giving out donations, putting posters around the house, celebrating with residents Carry out house meetings, H&S recording, or chasing Turn around voids, prepare rooms, or get maintenance, take referrals Physical presence at site, may need to attend to other sites Lone working sometimes when there is no site cover Take part in staff meetings and supervision meetings, sometimes offsite Essential Requirements: Experience of working in a refuge Experience working with vulnerable adults and children, acknowledging safeguarding concerns, and responding appropriately Experience working with victims of domestic abuse in a professional capacity Enhanced Child and Adult workforce DBS on the update service DBS dated within the last 12 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
Apr 29, 2026
Seasonal
Role: Refuge Worker Based: Hillingdon Rate: £14ph PAYE or £18ph umb Start Date: ASAP Duration: Temp ongoing Hours: 35 hours per week 9am 5pm Monday to Friday - on-site parking available Our client, a specialist Domestic Violence charity, is looking to recruit a Refuge Worker responsible for providing high-quality practical and emotional support to survivors of domestic violence and their children living in their refuges. Synopsis of duties: Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse Conducting key work sessions regularly and keeping casework records up to date Be present at the refuge when contractors attend, homegroup, pest control, water checks, cleaner, etc, accompany them to all the rooms when required Carry out CCTV Checks daily, H&S checks daily, weekly or monthly checks on all the floors Carry out evacuation(monthly), fire drills (monthly) and fire alarm testing (weekly) Be onsite to monitor and sign in guests, e.g. health visitors, social workers, etc Have face-to-face sessions with residents weekly Help residents complete most forms, sometimes housing applications, etc which is time-consuming Report housing maintenance issues following checks Attend to women on an ad-hoc basis Provide cleaning products, etc Keep on top of service charges and rent arrears, and ensure residents are paying monthly when their benefits come in, you may need to check evidence of this monthly Attend appointments, GP, court hearings, etc with clients Physically see the state of the house, i.e. to book work like gardening, broken furniture, etc any repairs Keep an inventory of outstanding items in-house, like cleaning products, pots, pans, emergency food, etc Distribute or unpack donations Prepare residents or houses for cultural events, e.g. Eid, giving out donations, putting posters around the house, celebrating with residents Carry out house meetings, H&S recording, or chasing Turn around voids, prepare rooms, or get maintenance, take referrals Physical presence at site, may need to attend to other sites Lone working sometimes when there is no site cover Take part in staff meetings and supervision meetings, sometimes offsite Essential Requirements: Experience of working in a refuge Experience working with vulnerable adults and children, acknowledging safeguarding concerns, and responding appropriately Experience working with victims of domestic abuse in a professional capacity Enhanced Child and Adult workforce DBS on the update service DBS dated within the last 12 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
Supporting Futures Consulting Ltd
Deputy Service Manager
Supporting Futures Consulting Ltd
Role: Deputy Service Manager Based: Westminster Rate: £18ph PAYE or £23.50 UMB Start Date: Immediately Duration: Temporary ongoing Hours: Full-time 35 hours per week, Monday Friday 9.30-5 pm on-site each day Our client, a specialist charity, is looking for a Deputy Service Manager who is passionate about supporting women and children who are impacted by domestic violence to join their team. Synopsis of duties: Assist the senior service manager in the delivery and development of high-quality independent advocacy. Managing staff teams to ensure effective advocacy is provided to clients. Ensure casework management and quality policies are implemented. Develop and deliver individual support and risk management plans to address the risk of harm to clients and their children. Advocate, both verbally and in writing, in a range of settings, including in civil and criminal proceedings and with criminal justice professionals. Work in partnership with other agencies, including participation in the MARAC. Deliver talks and presentations related to the work of the advocacy team. Support staff through monthly supervision meetings, ensuring that probationary reviews are conducted. Take part in an out-of-hours on-call rota. Oversee co-locations to ensure that multiagency partnerships are delivered effectively. Developing and maintaining positive, collaborative working relationships with other staff. Enhancing personal capability by undertaking continuous personal development activities and maintaining up-to-date knowledge. Ensuring that the confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies. Essential Requirements: Significant proven experience of providing emotional and practical support to survivors of domestic violence and other forms of violence and abuse Extensive experience in sensitively assessing and responding to the needs and risks of women and children experiencing domestic violence and other forms of violence and abuse Significant proven experience of providing direct emotional and practical support to people seeking support/advice e.g. via social services, residential work or the voluntary sector Experience in managing and developing teams and individuals Proven experience in safeguarding children and vulnerable adults Experience of working in a residential setting/ refuge/women s advice centre, or other relevant agency. DBS dated within the last 12 months or on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.
Apr 29, 2026
Seasonal
Role: Deputy Service Manager Based: Westminster Rate: £18ph PAYE or £23.50 UMB Start Date: Immediately Duration: Temporary ongoing Hours: Full-time 35 hours per week, Monday Friday 9.30-5 pm on-site each day Our client, a specialist charity, is looking for a Deputy Service Manager who is passionate about supporting women and children who are impacted by domestic violence to join their team. Synopsis of duties: Assist the senior service manager in the delivery and development of high-quality independent advocacy. Managing staff teams to ensure effective advocacy is provided to clients. Ensure casework management and quality policies are implemented. Develop and deliver individual support and risk management plans to address the risk of harm to clients and their children. Advocate, both verbally and in writing, in a range of settings, including in civil and criminal proceedings and with criminal justice professionals. Work in partnership with other agencies, including participation in the MARAC. Deliver talks and presentations related to the work of the advocacy team. Support staff through monthly supervision meetings, ensuring that probationary reviews are conducted. Take part in an out-of-hours on-call rota. Oversee co-locations to ensure that multiagency partnerships are delivered effectively. Developing and maintaining positive, collaborative working relationships with other staff. Enhancing personal capability by undertaking continuous personal development activities and maintaining up-to-date knowledge. Ensuring that the confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies. Essential Requirements: Significant proven experience of providing emotional and practical support to survivors of domestic violence and other forms of violence and abuse Extensive experience in sensitively assessing and responding to the needs and risks of women and children experiencing domestic violence and other forms of violence and abuse Significant proven experience of providing direct emotional and practical support to people seeking support/advice e.g. via social services, residential work or the voluntary sector Experience in managing and developing teams and individuals Proven experience in safeguarding children and vulnerable adults Experience of working in a residential setting/ refuge/women s advice centre, or other relevant agency. DBS dated within the last 12 months or on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.
MMP Consultancy
Domestic Abuse & Safeguarding Specialist
MMP Consultancy Norwich, Norfolk
MMP Consultancy are recruiting for a Domestic Abuse & Safeguarding Specialist on a fixed term basis, in Norfolk. You will act as the organisation's subject matter expert for domestic abuse and safeguarding, providing advice, case management support and guidance to operational housing teams. You will work closely with internal teams and external agencies to ensure vulnerable residents receive appropriate support and protection. Key Responsibilities Manage complex domestic abuse and safeguarding cases, ensuring appropriate interventions and support are in place Complete risk assessments and safety planning for residents experiencing domestic abuse Represent the organisation at MARAC and multi-agency safeguarding meetings Provide specialist advice and guidance to housing and neighbourhood teams Support the organisation's commitment to DAHA standards and best practice Work closely with local authorities, police and specialist support services Deliver training and awareness sessions to colleagues around domestic abuse and safeguarding Requirements Experience managing domestic abuse or safeguarding cases within housing or support services Knowledge of safeguarding legislation and domestic abuse frameworks Experience working with multi-agency partners such as police, social services and specialist support organisations Strong communication and case management skills Experience completing risk assessments and safety planning
Apr 28, 2026
Contractor
MMP Consultancy are recruiting for a Domestic Abuse & Safeguarding Specialist on a fixed term basis, in Norfolk. You will act as the organisation's subject matter expert for domestic abuse and safeguarding, providing advice, case management support and guidance to operational housing teams. You will work closely with internal teams and external agencies to ensure vulnerable residents receive appropriate support and protection. Key Responsibilities Manage complex domestic abuse and safeguarding cases, ensuring appropriate interventions and support are in place Complete risk assessments and safety planning for residents experiencing domestic abuse Represent the organisation at MARAC and multi-agency safeguarding meetings Provide specialist advice and guidance to housing and neighbourhood teams Support the organisation's commitment to DAHA standards and best practice Work closely with local authorities, police and specialist support services Deliver training and awareness sessions to colleagues around domestic abuse and safeguarding Requirements Experience managing domestic abuse or safeguarding cases within housing or support services Knowledge of safeguarding legislation and domestic abuse frameworks Experience working with multi-agency partners such as police, social services and specialist support organisations Strong communication and case management skills Experience completing risk assessments and safety planning
Shelter
Managing Solicitor
Shelter Sheffield, Yorkshire
Location: Sheffield and covering one other location TBC Salary: Grade 7 - £49,488 per annum Closing date: Sunday 17th May 2026 at 11.30 pm Full time - 35 hours per week Join Shelter as a Managing Housing Solicitor, in our mission to drive systemic change and fight for Justice. If you are a dedicated Solicitor with specialist knowledge in housing and homelessness law, and a strong commitment to addressing the housing crisis we welcome you to apply for this role. At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Managing Solicitor to lead a team to defend the right to a safe and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don t just change lives they shape a fairer housing system. About the role You will ensure you and your team will deliver high quality legal services and manage our Legal Aid Contract, with your main focus being on your own caseload and to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team, including but not limited to, independent file reviews (IFRs), time recording and good case management, as well as carrying your own caseload of housing litigation. Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter s strategy and ensuring Legal aid contract requirements and performance targets are met. You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams. About you 1. You will be an experienced housing solicitor, court advocate, carrying your own caseload as well as managing and supervising others. 2. You will have a minimum of 4 years post qualification legal practice experience 3. You will have supervisor status and have substantial knowledge of housing and homelessness law. 4. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Dorset, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle. Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis. Shelter Sheffield provide housing advice and support to people across the city, with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. A holistic approach is taken to help people deal with interrelated issues that can impact their ability to keep a home and work for systemic changes to prevent homelessness, supporting over 5000 people every year. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to apply Please submit your CV with a supporting statement with responses to the 'About You' points 1-4 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset CVs without an accompanying supporting statement will not be considered. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Apr 28, 2026
Full time
Location: Sheffield and covering one other location TBC Salary: Grade 7 - £49,488 per annum Closing date: Sunday 17th May 2026 at 11.30 pm Full time - 35 hours per week Join Shelter as a Managing Housing Solicitor, in our mission to drive systemic change and fight for Justice. If you are a dedicated Solicitor with specialist knowledge in housing and homelessness law, and a strong commitment to addressing the housing crisis we welcome you to apply for this role. At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Managing Solicitor to lead a team to defend the right to a safe and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don t just change lives they shape a fairer housing system. About the role You will ensure you and your team will deliver high quality legal services and manage our Legal Aid Contract, with your main focus being on your own caseload and to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team, including but not limited to, independent file reviews (IFRs), time recording and good case management, as well as carrying your own caseload of housing litigation. Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter s strategy and ensuring Legal aid contract requirements and performance targets are met. You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams. About you 1. You will be an experienced housing solicitor, court advocate, carrying your own caseload as well as managing and supervising others. 2. You will have a minimum of 4 years post qualification legal practice experience 3. You will have supervisor status and have substantial knowledge of housing and homelessness law. 4. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Dorset, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle. Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis. Shelter Sheffield provide housing advice and support to people across the city, with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. A holistic approach is taken to help people deal with interrelated issues that can impact their ability to keep a home and work for systemic changes to prevent homelessness, supporting over 5000 people every year. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to apply Please submit your CV with a supporting statement with responses to the 'About You' points 1-4 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset CVs without an accompanying supporting statement will not be considered. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
4Recruitment Services
Anti-Social Behaviour Tenancy Specialist
4Recruitment Services Haywards Heath, Sussex
4Recruitment Services are seeking an Anti-Social Behaviour (ASB) Tenancy Specialist. The ASB tenancy Specialist will is responsible: for reviewing all new ASB reports to client and completing action plans and interviews with customers on high level ASB cases. acting as gatekeepers for the regional Tenancy Specialist teams the Tenancy Specialist Triage Officer will ensure the correct categorisation of ASB cases and will prioritise these according to the risk. for proving expert advice to the contact centre on more complex cases, identify and correct errors and gather crucial information from complainants in addition to providing a responsive support service to regional teams. The working hours are Monday to Friday and office attendance once per month only at the office in Haywards Heath. DUTIES AND RESPONSIBILITIES INCLUDE: Providing contact centre colleagues with advice on how to correctly log and categorise ASB cases, considering thresholds for investigation, risk to the customer and the obligation of Clarion and other relevant agencies Triaging cases to identify and correct errors including potential data protection breaches and mis categorisation of ASB Providing instant feedback to Contact Centre Agents (CCA) if they have raised a case incorrectly on CRM and explaining what needs amending Making contact with complainants and stakeholders to establish further detail on cases where information is missing. Enabling regional teams to start an appropriate and proportionate investigation promptly and within published SLAs Completing interviews with complainants over the telephone within published SLAs and agreeing robust and appropriate action plans to address the ASB reported Providing advice to Neighbourhood Response Officers on ASB related general enquiries, such as what evidence is required to start an investigation and how to manage the customer s expectations. Creating new ASB cases for NROs when the threshold for investigation has been met Completing dynamic risk assessments of each case, safeguarding vulnerable customers and liaising with internal and external agencies such as the police, local authorities or support services Identifying high risk victims of domestic abuse, completing a domestic abuse, stalking, harassment and honour based violence assessment and ordering personal security equipment for next day delivery Providing targeted and responsive support to regional teams to assist with effective case management. This may include following up on customer contact to ensure SLAs are met and ensuring correct use of the system to ensure accurate reporting on performance and prevention of data protection breaches ESSENTIAL REQUIREMENTS INCLUDE: Essential your CV confirms experience in Anti social Behaviour (ASB) Experience of investigating ASB and achieving positive outcomes Good understanding of ASB and knowledge of relevant legislation Experience of working within the housing sector with knowledge of tenancy management Experience of working in a customer focused environment with a proven ability of dealing with sensitive or distressing information in a calm and professional manner Ability to actively listen and diffuse difficult situations Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies , please contact our Team on (phone number removed) or email (url removed).
Apr 27, 2026
Contractor
4Recruitment Services are seeking an Anti-Social Behaviour (ASB) Tenancy Specialist. The ASB tenancy Specialist will is responsible: for reviewing all new ASB reports to client and completing action plans and interviews with customers on high level ASB cases. acting as gatekeepers for the regional Tenancy Specialist teams the Tenancy Specialist Triage Officer will ensure the correct categorisation of ASB cases and will prioritise these according to the risk. for proving expert advice to the contact centre on more complex cases, identify and correct errors and gather crucial information from complainants in addition to providing a responsive support service to regional teams. The working hours are Monday to Friday and office attendance once per month only at the office in Haywards Heath. DUTIES AND RESPONSIBILITIES INCLUDE: Providing contact centre colleagues with advice on how to correctly log and categorise ASB cases, considering thresholds for investigation, risk to the customer and the obligation of Clarion and other relevant agencies Triaging cases to identify and correct errors including potential data protection breaches and mis categorisation of ASB Providing instant feedback to Contact Centre Agents (CCA) if they have raised a case incorrectly on CRM and explaining what needs amending Making contact with complainants and stakeholders to establish further detail on cases where information is missing. Enabling regional teams to start an appropriate and proportionate investigation promptly and within published SLAs Completing interviews with complainants over the telephone within published SLAs and agreeing robust and appropriate action plans to address the ASB reported Providing advice to Neighbourhood Response Officers on ASB related general enquiries, such as what evidence is required to start an investigation and how to manage the customer s expectations. Creating new ASB cases for NROs when the threshold for investigation has been met Completing dynamic risk assessments of each case, safeguarding vulnerable customers and liaising with internal and external agencies such as the police, local authorities or support services Identifying high risk victims of domestic abuse, completing a domestic abuse, stalking, harassment and honour based violence assessment and ordering personal security equipment for next day delivery Providing targeted and responsive support to regional teams to assist with effective case management. This may include following up on customer contact to ensure SLAs are met and ensuring correct use of the system to ensure accurate reporting on performance and prevention of data protection breaches ESSENTIAL REQUIREMENTS INCLUDE: Essential your CV confirms experience in Anti social Behaviour (ASB) Experience of investigating ASB and achieving positive outcomes Good understanding of ASB and knowledge of relevant legislation Experience of working within the housing sector with knowledge of tenancy management Experience of working in a customer focused environment with a proven ability of dealing with sensitive or distressing information in a calm and professional manner Ability to actively listen and diffuse difficult situations Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies , please contact our Team on (phone number removed) or email (url removed).
Roshni
Accommodation-Based Services Manager
Roshni City, Birmingham
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 27, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Supporting Futures Consulting Ltd
Hospital IDVA
Supporting Futures Consulting Ltd
Role: Hospital IDVA Based: West Middlesex Hospital (Hounslow) Rate: £29630 (Unqualified) or £31411 (Qualified) inc London Weighting Start Date: ASAP Duration: FTC - Maternity cover November 2026 Hours: 37.5 hours Monday to Friday 9am 5pm - Hybrid 1 day office, 1 day hospital, 3 days home Our client, a specialist charity is looking for a Hospital IDVA to join their team. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? Synopsis of duties: Implement effective ways of working with victims and those supporting them to increase safety and reduce harm. Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+ Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse. Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital. Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key. Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment. Essential Requirements Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships). Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children. Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children Understand safeguarding issues, and the legal responsibilities surrounding these issues. Direct service delivery to victims of domestic abuse or other vulnerable people. Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice. Have strong crisis management skills and the ability to deal with stressful and difficult situations. DBS on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.
Apr 27, 2026
Contractor
Role: Hospital IDVA Based: West Middlesex Hospital (Hounslow) Rate: £29630 (Unqualified) or £31411 (Qualified) inc London Weighting Start Date: ASAP Duration: FTC - Maternity cover November 2026 Hours: 37.5 hours Monday to Friday 9am 5pm - Hybrid 1 day office, 1 day hospital, 3 days home Our client, a specialist charity is looking for a Hospital IDVA to join their team. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? Synopsis of duties: Implement effective ways of working with victims and those supporting them to increase safety and reduce harm. Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+ Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse. Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital. Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key. Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment. Essential Requirements Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships). Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children. Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children Understand safeguarding issues, and the legal responsibilities surrounding these issues. Direct service delivery to victims of domestic abuse or other vulnerable people. Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice. Have strong crisis management skills and the ability to deal with stressful and difficult situations. DBS on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.
Belmont Recruitment
Domestic Abuse Refuge Project Worker (Female)
Belmont Recruitment Colden Common, Hampshire
Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.
Apr 27, 2026
Full time
Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.
Children Services Practitioner Level 3
National Society for the Prevention of Cruelty to Children
Could you help shape brighter futures for children and families across the North West? We're looking for a Social Work qualified Children's Services Practitioner to join our passionate team at the NSPCC's North West regional hub in Liverpool. This is a full time role (35 hours/week) In this role, you'll work directly with children, families, and communities-delivering impactful preventative and intervention services, building partnerships, and helping shape safer environments for young people. You'll also contribute to service development, evaluation, and local campaigns as part of our 10-year strategy to end cruelty to children. What makes this opportunity unique? Want to develop specialist skills in preventative services? Interested in both child and adult-facing work through one to one and group delivery? Keen to be part of a team that values learning, collaboration, and innovation? Our current services include: Letting the Future In (LTFI) - enabling children and families to recover from the impact of child sexual abuse and strengthen local multi agency responses to this issue across the region. Pregnancy in Mind (PiM) - a preventative mental health service that helps support expectant parents who have or are at risk of mild to moderate anxiety or depression. Baby Steps - empowering parents to build confidence and feel ready for the arrival of their new baby. Domestic Abuse Recovering Together (DART) - a group work programme that helps children and mothers get back on track after experiencing domestic abuse. What we're looking for: A recognised social work qualification and UK registration. Experience working directly with children and families. Strong understanding of child protection and safeguarding. What you'll get: A manageable caseload and excellent supervision. Annual salary reviews and generous leave (29 days + bank holidays, if you work full time, after 5 years this increases to 32 days!) Pension contributions matched up to 7 %. Access to wellbeing resources and over 3,000 discounts via our online portal. We welcome applications from all backgrounds and are committed to fostering a respectful, inclusive workplace where everyone can thrive. Why join the NSPCC? Any one of our people will tell you that a huge reward in itself is making a difference to children's lives. But we know it's a competitive world, and it's important to feel valued in your role and receive more practical, tangible benefits. We offer salaries that are at least comparable with the top charities in the UK, as well as these benefits. Generous annual leave - 29 days per annum plus bank holidays for full time employees (pro rata for part time). 32 days per annum after five years' continuous service. Employee discounts - our discounts portal gives you online access to over 3,000 discounts and offers. The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing. Pension - building up a good pension is something we want to help you achieve with our flexible, tax efficient pension schemes. Life assurance scheme - all employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary. Join us and make a difference. You'll grow, be challenged, and help change millions of young lives for the better.
Apr 27, 2026
Full time
Could you help shape brighter futures for children and families across the North West? We're looking for a Social Work qualified Children's Services Practitioner to join our passionate team at the NSPCC's North West regional hub in Liverpool. This is a full time role (35 hours/week) In this role, you'll work directly with children, families, and communities-delivering impactful preventative and intervention services, building partnerships, and helping shape safer environments for young people. You'll also contribute to service development, evaluation, and local campaigns as part of our 10-year strategy to end cruelty to children. What makes this opportunity unique? Want to develop specialist skills in preventative services? Interested in both child and adult-facing work through one to one and group delivery? Keen to be part of a team that values learning, collaboration, and innovation? Our current services include: Letting the Future In (LTFI) - enabling children and families to recover from the impact of child sexual abuse and strengthen local multi agency responses to this issue across the region. Pregnancy in Mind (PiM) - a preventative mental health service that helps support expectant parents who have or are at risk of mild to moderate anxiety or depression. Baby Steps - empowering parents to build confidence and feel ready for the arrival of their new baby. Domestic Abuse Recovering Together (DART) - a group work programme that helps children and mothers get back on track after experiencing domestic abuse. What we're looking for: A recognised social work qualification and UK registration. Experience working directly with children and families. Strong understanding of child protection and safeguarding. What you'll get: A manageable caseload and excellent supervision. Annual salary reviews and generous leave (29 days + bank holidays, if you work full time, after 5 years this increases to 32 days!) Pension contributions matched up to 7 %. Access to wellbeing resources and over 3,000 discounts via our online portal. We welcome applications from all backgrounds and are committed to fostering a respectful, inclusive workplace where everyone can thrive. Why join the NSPCC? Any one of our people will tell you that a huge reward in itself is making a difference to children's lives. But we know it's a competitive world, and it's important to feel valued in your role and receive more practical, tangible benefits. We offer salaries that are at least comparable with the top charities in the UK, as well as these benefits. Generous annual leave - 29 days per annum plus bank holidays for full time employees (pro rata for part time). 32 days per annum after five years' continuous service. Employee discounts - our discounts portal gives you online access to over 3,000 discounts and offers. The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing. Pension - building up a good pension is something we want to help you achieve with our flexible, tax efficient pension schemes. Life assurance scheme - all employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary. Join us and make a difference. You'll grow, be challenged, and help change millions of young lives for the better.
Birmingham & Solihull Women's Aid
Solihull Early Intervention Police Partnership IDVA (EIPP IDVA)
Birmingham & Solihull Women's Aid Solihull, West Midlands
About Us Birmingham and Solihull Women s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? The region s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area. Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues. We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. Key Responsibilities - To provide specialist expertise on DVA within the Public Protection Unit (PPU) and the local policing unit (LPU) across Coventry and Solihull police stations, covering Solihull Borough. This role will support the improvement of police practice by providing tailored guidance, advice, and professional support to officers and staff, strengthening their understanding of safe, trauma informed and appropriate interventions with women and children affected by DVA. To provide information, support and signposting for women accessing WMP disclosing experiences of domestic violence/abuse. Experience Required - Influencing professional practice, including delivering training and awareness sessions Carrying out needs and risk assessments and support of women experiencing abuse Working within safeguarding guidelines to protect and promote the well-being of children and young people Monitoring and evaluating projects Benefits 31 days annual leave (excluding bank holidays) Up to 6% matched pension contribution Free access to Employee Assistance Programme Life Assurance scheme while in employment (a lump sum of 4 times salary) Cycle to Work scheme Health Cash Plan scheme available to all employees from day one Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website. These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply. The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.
Apr 25, 2026
Full time
About Us Birmingham and Solihull Women s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? The region s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area. Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues. We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. Key Responsibilities - To provide specialist expertise on DVA within the Public Protection Unit (PPU) and the local policing unit (LPU) across Coventry and Solihull police stations, covering Solihull Borough. This role will support the improvement of police practice by providing tailored guidance, advice, and professional support to officers and staff, strengthening their understanding of safe, trauma informed and appropriate interventions with women and children affected by DVA. To provide information, support and signposting for women accessing WMP disclosing experiences of domestic violence/abuse. Experience Required - Influencing professional practice, including delivering training and awareness sessions Carrying out needs and risk assessments and support of women experiencing abuse Working within safeguarding guidelines to protect and promote the well-being of children and young people Monitoring and evaluating projects Benefits 31 days annual leave (excluding bank holidays) Up to 6% matched pension contribution Free access to Employee Assistance Programme Life Assurance scheme while in employment (a lump sum of 4 times salary) Cycle to Work scheme Health Cash Plan scheme available to all employees from day one Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website. These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply. The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.

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