Engineering Change Coordinator This is a tactical, hands-on role responsible for managing engineering and product change requests from initiation through approval and implementation. The role sits at the heart of Product Change Management (PCM) and ensures that changes are correctly defined, compliant, approved, and executed in production with minimal disruption click apply for full job details
Apr 20, 2026
Full time
Engineering Change Coordinator This is a tactical, hands-on role responsible for managing engineering and product change requests from initiation through approval and implementation. The role sits at the heart of Product Change Management (PCM) and ensures that changes are correctly defined, compliant, approved, and executed in production with minimal disruption click apply for full job details
Job Title: BOP1 Coordinator Pay: £288.15 PAYE or £404.39 Umbrella Location: Job ID: 1832 BOP1 Engineering Coordinator Are you experienced in coordinating building projects from conception to completion, ensuring seamless operations and timely delivery? Are you adept at liaising with various stakeholders, including engineers, contractors, and senior management, to ensure project objectives are met and click apply for full job details
Apr 20, 2026
Contractor
Job Title: BOP1 Coordinator Pay: £288.15 PAYE or £404.39 Umbrella Location: Job ID: 1832 BOP1 Engineering Coordinator Are you experienced in coordinating building projects from conception to completion, ensuring seamless operations and timely delivery? Are you adept at liaising with various stakeholders, including engineers, contractors, and senior management, to ensure project objectives are met and click apply for full job details
Our client is a leading manufacturer of special purpose machinery and due to their continued expansion Staffbase have been appointed to recruit for the position of Aftersales and Marketing Coordinator. £33K-£38K + Bonus + Benefits The Role: The Aftersales and Marketing Coordinator will work closely with the sales, service, engineering and spare parts teams and you will effectively organise and contr click apply for full job details
Apr 19, 2026
Full time
Our client is a leading manufacturer of special purpose machinery and due to their continued expansion Staffbase have been appointed to recruit for the position of Aftersales and Marketing Coordinator. £33K-£38K + Bonus + Benefits The Role: The Aftersales and Marketing Coordinator will work closely with the sales, service, engineering and spare parts teams and you will effectively organise and contr click apply for full job details
Service Coordinator Monday- Friday 08:00 - 17:00. 27,500 per annum Birmingham Permanent, full-time, fully office based Join Our Team! Are you a detail-oriented professional with a passion for delivering exceptional customer service? Our client is seeking a dedicated Service Coordinator to join their dynamic team. This is an exciting opportunity to maximise engineer productivity and ensure top-notch service for our valued customers. Key Responsibilities: Schedule Preventative Maintenance visits and manage Reactive Calls & Revisits effectively. Coordinate Remedial Works following PPM & Reactive visits. Act as the front line contact for customers, addressing queries and resolving issues promptly. Ensure all visits are booked efficiently, maximise engineer utilisation in line with company procedures. Monitor and meet customer KPIs, communicating with clients as needed. Collaborate across teams to manage national and key accounts, ensuring a seamless service experience. Maintain professionalism and compliance in engineering data received from handheld devices. Schedule and manage subcontractors to uphold company standards, ensuring timely service delivery. Assist in maintaining the service management database and track work completion, providing accurate information to other departments as necessary. What We're Looking For: Strong communication skills to liaise fluently with customers, manufacturers, and internal staff. Proven ability to resolve customer-related issues effectively and efficiently. A solid understanding of KPI information with strong numeracy skills. A positive team player who can prioritise workloads to meet deadlines. A commitment to delivering quality customer service that exceeds expectations. Proficiency in IT applications including Word, Excel, and Outlook. A calm, resilient, and flexible approach to working in a fast-paced service environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2026
Full time
Service Coordinator Monday- Friday 08:00 - 17:00. 27,500 per annum Birmingham Permanent, full-time, fully office based Join Our Team! Are you a detail-oriented professional with a passion for delivering exceptional customer service? Our client is seeking a dedicated Service Coordinator to join their dynamic team. This is an exciting opportunity to maximise engineer productivity and ensure top-notch service for our valued customers. Key Responsibilities: Schedule Preventative Maintenance visits and manage Reactive Calls & Revisits effectively. Coordinate Remedial Works following PPM & Reactive visits. Act as the front line contact for customers, addressing queries and resolving issues promptly. Ensure all visits are booked efficiently, maximise engineer utilisation in line with company procedures. Monitor and meet customer KPIs, communicating with clients as needed. Collaborate across teams to manage national and key accounts, ensuring a seamless service experience. Maintain professionalism and compliance in engineering data received from handheld devices. Schedule and manage subcontractors to uphold company standards, ensuring timely service delivery. Assist in maintaining the service management database and track work completion, providing accurate information to other departments as necessary. What We're Looking For: Strong communication skills to liaise fluently with customers, manufacturers, and internal staff. Proven ability to resolve customer-related issues effectively and efficiently. A solid understanding of KPI information with strong numeracy skills. A positive team player who can prioritise workloads to meet deadlines. A commitment to delivering quality customer service that exceeds expectations. Proficiency in IT applications including Word, Excel, and Outlook. A calm, resilient, and flexible approach to working in a fast-paced service environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
This role focuses on preparing software quotations, managing licence agreements, and supporting clients through procurement and technical access processes. It also involves issuing invoices, coordinating KYC documentation, and contributing to tenders and more complex contract work as experience grows. Client Details This organisation is a long-established global leader in engineering software, providing advanced modelling and optimisation tools to major energy companies worldwide. It has recently expanded its UK headquarters and continues to grow internationally, offering a forward-looking and innovative environment Description Prepare and manage software quotations for new and existing customers. Draft, review, and issue licence agreements and contract addenda. Coordinate the distribution of software products and access credentials. Support customers with download, installation, and security-related queries. Create and process sales invoices in line with internal controls. Handle documentation requests and support KYC or compliance processes. Communicate with customers to guide them through procurement steps. Provide administrative and operational support to internal teams. Assist with bid and tender documentation as needed. Profile The successful applicant will be a detail-oriented, organised, and proactive individual who is confident handling documentation, processes, and client communication. They will be comfortable working in a fast-paced environment, able to prioritise tasks effectively, and keen to take ownership as their experience grows. They will have strong written and verbal communication skills, a natural customer-service mindset, and the ability to build trusted relationships with both colleagues and clients. Accuracy, reliability, and a willingness to learn by doing are key, along with solid competence using standard business software and managing multiple workstreams at once. They will have: A university degree (2:1 or above), ideally in law, or another related field Good school results in both Maths and English Proficiency in Microsoft Word & Excel Ability to prioritise and manage multiple deadlines in a fast-paced environment Excellent interpersonal and written communication skills Strong analytical, problem-solving, and organisational skills A keen eye for detail and a commitment to accuracy A collaborative, proactive attitude and a genuine interest in helping clients and colleagues succeed Job Offer This role is OFFICE BASED in Guildford Super competitive salary on offer starting at £41,000 for graduates + market leading bonus Higher salaries may be on offer for candidates with prior experience Excellent benefits
Apr 19, 2026
Full time
This role focuses on preparing software quotations, managing licence agreements, and supporting clients through procurement and technical access processes. It also involves issuing invoices, coordinating KYC documentation, and contributing to tenders and more complex contract work as experience grows. Client Details This organisation is a long-established global leader in engineering software, providing advanced modelling and optimisation tools to major energy companies worldwide. It has recently expanded its UK headquarters and continues to grow internationally, offering a forward-looking and innovative environment Description Prepare and manage software quotations for new and existing customers. Draft, review, and issue licence agreements and contract addenda. Coordinate the distribution of software products and access credentials. Support customers with download, installation, and security-related queries. Create and process sales invoices in line with internal controls. Handle documentation requests and support KYC or compliance processes. Communicate with customers to guide them through procurement steps. Provide administrative and operational support to internal teams. Assist with bid and tender documentation as needed. Profile The successful applicant will be a detail-oriented, organised, and proactive individual who is confident handling documentation, processes, and client communication. They will be comfortable working in a fast-paced environment, able to prioritise tasks effectively, and keen to take ownership as their experience grows. They will have strong written and verbal communication skills, a natural customer-service mindset, and the ability to build trusted relationships with both colleagues and clients. Accuracy, reliability, and a willingness to learn by doing are key, along with solid competence using standard business software and managing multiple workstreams at once. They will have: A university degree (2:1 or above), ideally in law, or another related field Good school results in both Maths and English Proficiency in Microsoft Word & Excel Ability to prioritise and manage multiple deadlines in a fast-paced environment Excellent interpersonal and written communication skills Strong analytical, problem-solving, and organisational skills A keen eye for detail and a commitment to accuracy A collaborative, proactive attitude and a genuine interest in helping clients and colleagues succeed Job Offer This role is OFFICE BASED in Guildford Super competitive salary on offer starting at £41,000 for graduates + market leading bonus Higher salaries may be on offer for candidates with prior experience Excellent benefits
Morgan McKinley is looking for an Order Management Coordinator to work for a well established business based in the Horsham, West Sussex area. The Order Coordinator role wiil support the teams with monitoring and clearing the orders coming in, handling customer queries and ensuring the products - order and prices are correct etc Salary: 30-32K Location: Office based - Outskirts of Horsham, West Sussex, own transport required Order Management Coordinator duties: Monitor and check the orders coming through, ensuring they are correct Effectively handle orders, including changes to the quotes or the order documentation Handle any customer order queries and liaise with the internal teams Update order delivery dates Order - admin support such as updating the CRM with the order progress / updates Esure the internal production team has the correct order information for them to manufacture products Check the order product pricing, costs, margin etc to ensure they are in line with the spec Skills and experience: Experience of working in a similar role - order processing within the Manufacturing / Construction / Engineering sector Good communication skills both verbally and written Strong attention to detail and analytical skills
Apr 19, 2026
Full time
Morgan McKinley is looking for an Order Management Coordinator to work for a well established business based in the Horsham, West Sussex area. The Order Coordinator role wiil support the teams with monitoring and clearing the orders coming in, handling customer queries and ensuring the products - order and prices are correct etc Salary: 30-32K Location: Office based - Outskirts of Horsham, West Sussex, own transport required Order Management Coordinator duties: Monitor and check the orders coming through, ensuring they are correct Effectively handle orders, including changes to the quotes or the order documentation Handle any customer order queries and liaise with the internal teams Update order delivery dates Order - admin support such as updating the CRM with the order progress / updates Esure the internal production team has the correct order information for them to manufacture products Check the order product pricing, costs, margin etc to ensure they are in line with the spec Skills and experience: Experience of working in a similar role - order processing within the Manufacturing / Construction / Engineering sector Good communication skills both verbally and written Strong attention to detail and analytical skills
Abatec is a multi-award-winning recruitment business based in Weston-super-Mare. For over 37 years, we ve been supporting regional and national businesses in finding the very best talent. As part of our continued growth, we re now looking for a Recruitment Coordinator to join our Civil Engineering freelance delivery team. This is an exciting opportunity to support one of our most successful Recruiters, gaining valuable industry knowledge while developing your career towards becoming a Recruitment Consultant. What you ll be doing: 180 Recruitment role focusing on the resourcing side, engaging with candidates and talking through our relevant available role Advertising vacancies on job boards & searching CV databases Pre-screening and qualifying candidates Completing compliance checks to a Gold Standard Working closely with our leading consultant to place candidates into roles Shadowing consultants and learning the full recruitment process What we re looking for: Strong people skills and ability to build relationships Some interest in working on significant, critical infrastructure Civil Engineering projects Excellent attention to detail Clear and confident communication & organisational skills Good IT skills, including Microsoft Word & Excel What we offer: £26,000 - £28,000 starting salary Company pension scheme Private health care scheme 25 days annual leave (plus bank holidays) Ongoing training and clear career progression into a Recruitment consultant role Interested? For more information or to apply, please contact Robert Dyer or Richard Buchanan on (phone number removed)
Apr 19, 2026
Full time
Abatec is a multi-award-winning recruitment business based in Weston-super-Mare. For over 37 years, we ve been supporting regional and national businesses in finding the very best talent. As part of our continued growth, we re now looking for a Recruitment Coordinator to join our Civil Engineering freelance delivery team. This is an exciting opportunity to support one of our most successful Recruiters, gaining valuable industry knowledge while developing your career towards becoming a Recruitment Consultant. What you ll be doing: 180 Recruitment role focusing on the resourcing side, engaging with candidates and talking through our relevant available role Advertising vacancies on job boards & searching CV databases Pre-screening and qualifying candidates Completing compliance checks to a Gold Standard Working closely with our leading consultant to place candidates into roles Shadowing consultants and learning the full recruitment process What we re looking for: Strong people skills and ability to build relationships Some interest in working on significant, critical infrastructure Civil Engineering projects Excellent attention to detail Clear and confident communication & organisational skills Good IT skills, including Microsoft Word & Excel What we offer: £26,000 - £28,000 starting salary Company pension scheme Private health care scheme 25 days annual leave (plus bank holidays) Ongoing training and clear career progression into a Recruitment consultant role Interested? For more information or to apply, please contact Robert Dyer or Richard Buchanan on (phone number removed)
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Apr 19, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
The CompanyIf you're passionate about heavy vehicles and hungry to modernise how a fleet is run, this is your chance to shape a critical operation at the heart of UK food production.At ForFarmers, the Transport & Logistics teams make sure animal feed reaches farms safely and on time, helping farmers produce affordable, sustainable food for the future. They're proud of their PROUD values - Passion, Responsibility, Open-minded, United, Delivering - and are now looking for a Fleet Manager to help bring more data-driven, professional ways of working into a traditionally run operation.The RoleManaging a fleet of around 160 HGVs (artics, rigids, bag & bulk) across multiple UK mills, you'll: • Own relationships with OEMs and service providers (Volvo, Renault, DAF, trailer partners) to improve service, cost and vehicle off-road (VOR) time. • Use data and forward planning to smooth our replacement schedule and support volume growth across sites. • Work closely with transport managers as a central support function - providing challenge and enabling the shift to modern, system-led ways of working and reduce reliance on paper-based processes. • Lead and support the fleet coordinator, fleet administrator and compliance coordinator, reviewing processes to drive efficiency and ensure strong compliance. This is a role with real impact: the right decisions here directly influence logistics cost, uptime, driver experience and customer service.About You:You're likely an experienced Fleet or Engineering/Fleet professional from HGV / heavy haulage or a similar complex vehicle environment, confident with asset management, specifications and payload optimisation. You're commercially aware, comfortable with data, and strong enough to influence long-standing ways of working - while staying professional and collaborative.This role can be flexible in terms of location but the successful candidate must be based within a commutable distance from a ForFarmers site.This project is being managed exclusively, any third party applications received will be forwarded to Nigel Wright Recruitment.
Apr 19, 2026
Full time
The CompanyIf you're passionate about heavy vehicles and hungry to modernise how a fleet is run, this is your chance to shape a critical operation at the heart of UK food production.At ForFarmers, the Transport & Logistics teams make sure animal feed reaches farms safely and on time, helping farmers produce affordable, sustainable food for the future. They're proud of their PROUD values - Passion, Responsibility, Open-minded, United, Delivering - and are now looking for a Fleet Manager to help bring more data-driven, professional ways of working into a traditionally run operation.The RoleManaging a fleet of around 160 HGVs (artics, rigids, bag & bulk) across multiple UK mills, you'll: • Own relationships with OEMs and service providers (Volvo, Renault, DAF, trailer partners) to improve service, cost and vehicle off-road (VOR) time. • Use data and forward planning to smooth our replacement schedule and support volume growth across sites. • Work closely with transport managers as a central support function - providing challenge and enabling the shift to modern, system-led ways of working and reduce reliance on paper-based processes. • Lead and support the fleet coordinator, fleet administrator and compliance coordinator, reviewing processes to drive efficiency and ensure strong compliance. This is a role with real impact: the right decisions here directly influence logistics cost, uptime, driver experience and customer service.About You:You're likely an experienced Fleet or Engineering/Fleet professional from HGV / heavy haulage or a similar complex vehicle environment, confident with asset management, specifications and payload optimisation. You're commercially aware, comfortable with data, and strong enough to influence long-standing ways of working - while staying professional and collaborative.This role can be flexible in terms of location but the successful candidate must be based within a commutable distance from a ForFarmers site.This project is being managed exclusively, any third party applications received will be forwarded to Nigel Wright Recruitment.
Sales & Service Coordinator Location: Southampton (Office-Based) Hours: 35 hours per week (flexitime available) Overview An established and highly reputable organisation is seeking to appoint a Sales & Service Coordinator to join their team. This is a key position within the business. A structured training period will be provided, offering the successful candidate the opportunity to gain valuable knowledge and ensure a smooth transition into the role. The position sits at the intersection of sales, operations, and customer service, supporting the day-to-day running of the business and ensuring a high level of service delivery to clients. Key Responsibilities Sales Support Preparation of quotations, proposals, and customer documentation Processing customer orders and maintaining accurate records Providing administrative support to the sales function Customer Service Acting as a key point of contact for existing customers Responding to enquiries, requests, and service-related queries Managing customer expectations and maintaining strong relationships Order & Project Coordination Managing orders from initial enquiry through to completion Monitoring progress and proactively addressing delays Keeping customers informed throughout the process Operational Coordination Scheduling and coordinating engineers Raising purchase orders and invoices Liaising with internal departments including sales, engineering, logistics, and finance Day-to-Day Activities Responding to customer emails and telephone enquiries Processing orders, purchase orders, and invoices Updating internal systems and spreadsheets Coordinating engineer schedules Supporting sales of equipment and spare parts Candidate Requirements Previous experience in a coordination, administrative, or customer-facing role Strong organisational skills with excellent attention to detail Confident communication skills, both written and verbal Proficiency in Microsoft Office (Excel and Word essential) Experience with Sage (desirable but not essential) Ability to manage multiple priorities and work effectively under pressure A proactive and team-oriented approach Knowledge or experience within the Marine industry (commercial or naval) Working Environment & Benefits Office-based role in Southampton 35-hour working week (excluding lunch breaks) Flexitime policy (option to compress hours and finish early on Fridays) 20 days annual leave plus bank holidays Supportive, team-oriented working environment with a strong focus on employee retention
Apr 19, 2026
Full time
Sales & Service Coordinator Location: Southampton (Office-Based) Hours: 35 hours per week (flexitime available) Overview An established and highly reputable organisation is seeking to appoint a Sales & Service Coordinator to join their team. This is a key position within the business. A structured training period will be provided, offering the successful candidate the opportunity to gain valuable knowledge and ensure a smooth transition into the role. The position sits at the intersection of sales, operations, and customer service, supporting the day-to-day running of the business and ensuring a high level of service delivery to clients. Key Responsibilities Sales Support Preparation of quotations, proposals, and customer documentation Processing customer orders and maintaining accurate records Providing administrative support to the sales function Customer Service Acting as a key point of contact for existing customers Responding to enquiries, requests, and service-related queries Managing customer expectations and maintaining strong relationships Order & Project Coordination Managing orders from initial enquiry through to completion Monitoring progress and proactively addressing delays Keeping customers informed throughout the process Operational Coordination Scheduling and coordinating engineers Raising purchase orders and invoices Liaising with internal departments including sales, engineering, logistics, and finance Day-to-Day Activities Responding to customer emails and telephone enquiries Processing orders, purchase orders, and invoices Updating internal systems and spreadsheets Coordinating engineer schedules Supporting sales of equipment and spare parts Candidate Requirements Previous experience in a coordination, administrative, or customer-facing role Strong organisational skills with excellent attention to detail Confident communication skills, both written and verbal Proficiency in Microsoft Office (Excel and Word essential) Experience with Sage (desirable but not essential) Ability to manage multiple priorities and work effectively under pressure A proactive and team-oriented approach Knowledge or experience within the Marine industry (commercial or naval) Working Environment & Benefits Office-based role in Southampton 35-hour working week (excluding lunch breaks) Flexitime policy (option to compress hours and finish early on Fridays) 20 days annual leave plus bank holidays Supportive, team-oriented working environment with a strong focus on employee retention
Morgan McKinley is looking for a Project Coordinator - Project Administrator to work for a great organisation based in the Hassocks area. Due to the rural location, own transport is required. The Project Support Coordinator role is part-time and involves working within the projects team to provide administrative support, planning, and tracking projects from the early stages to finished products. Salary: 24K part time salary Hours: 28 hours per week - Mon-Fri Location: Office based - just outside of Hassocks, parking is available onsite Project Support duties: Create project plans Schedule and lead project meetings Raise and monitor purchase orders with suppliers as well and monitoring the project budgets Monitor and Track the project progress Project administration Skills and experience: Experience of working in a similar Project Administration / Project Support / Project management role Ideally have project support experience in the manufacturing, tech or engineering sector Good IT skills and have used systems such as; MS Project, Jira, Confluence etc.
Apr 18, 2026
Full time
Morgan McKinley is looking for a Project Coordinator - Project Administrator to work for a great organisation based in the Hassocks area. Due to the rural location, own transport is required. The Project Support Coordinator role is part-time and involves working within the projects team to provide administrative support, planning, and tracking projects from the early stages to finished products. Salary: 24K part time salary Hours: 28 hours per week - Mon-Fri Location: Office based - just outside of Hassocks, parking is available onsite Project Support duties: Create project plans Schedule and lead project meetings Raise and monitor purchase orders with suppliers as well and monitoring the project budgets Monitor and Track the project progress Project administration Skills and experience: Experience of working in a similar Project Administration / Project Support / Project management role Ideally have project support experience in the manufacturing, tech or engineering sector Good IT skills and have used systems such as; MS Project, Jira, Confluence etc.
Are you a current Health & Safety Manager looking for your next challenge? Would you like to be part of a globally respected business? And are you someone with a can-do attitude and hands-on approach? We re looking for a proactive Health & Safety Manager to take ownership of all health and safety across the Warwickshire site. This is a standalone, hands-on role where you ll work closely with the Board and staff at all levels to ensure a safe, compliant and positive working environment. If you re an experienced Health & Safety Coordinator ready to step up and make a real impact, we d love to hear from you. Key Responsibilities Lead health & safety across the business, ensuring compliance with UK legislation and company policies. Act as the first point of contact for all H&S queries, providing clear advice to staff and managers. Keep policies, procedures and risk assessments up to date and aligned with legislation. Monitor performance through audits, inspections and KPIs, report findings to the Board. Investigate incidents and implement corrective actions. Manage core safety areas including waste, fire, COSHH, machinery, first aid and DSE. Deliver training, inductions and awareness programmes to staff and contractors. Oversee contractor safety, permits to work and external audits. Maintain accurate safety records, documentation and compliance systems. Liaise with regulators, auditors and external advisors as required. Key Skills & Experience NEBOSH Level 3 General Certificate (or equivalent) with substantial hands-on experience as a Health & Safety Manager. Strong practical familiarity with ISO 9001 and ISO 13485 safety requirements. Knowledgeable in UK health and safety legislation and proficient in conducting risk assessments. Excellent communicator with the capability to engage and influence multidisciplinary teams. Highly motivated, autonomous, and able to operate effectively in a standalone capacity. Experience in design, engineering, or lab environments is highly beneficial. Why Join? Play a pivotal role in maintaining the safety and well-being of a dynamic and multidisciplinary design campus. Engage with creative, cross-functional teams in an environment that blends innovation with technical excellence. Enjoy a culture that values flexible working, employee well-being, and a collaborative, progressive workplace. Join an industry-leading consultancy committed to award-winning, globally impactful design. Additional Information: Monday-Thursday, 8:30am-5pm and Friday 8:30am-1:30pm. Competitive salary. 22 days annual leave increasing to 32 days with length of service, plus bank holidays. Pension scheme. Discretionary company bonuses. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed);
Apr 18, 2026
Full time
Are you a current Health & Safety Manager looking for your next challenge? Would you like to be part of a globally respected business? And are you someone with a can-do attitude and hands-on approach? We re looking for a proactive Health & Safety Manager to take ownership of all health and safety across the Warwickshire site. This is a standalone, hands-on role where you ll work closely with the Board and staff at all levels to ensure a safe, compliant and positive working environment. If you re an experienced Health & Safety Coordinator ready to step up and make a real impact, we d love to hear from you. Key Responsibilities Lead health & safety across the business, ensuring compliance with UK legislation and company policies. Act as the first point of contact for all H&S queries, providing clear advice to staff and managers. Keep policies, procedures and risk assessments up to date and aligned with legislation. Monitor performance through audits, inspections and KPIs, report findings to the Board. Investigate incidents and implement corrective actions. Manage core safety areas including waste, fire, COSHH, machinery, first aid and DSE. Deliver training, inductions and awareness programmes to staff and contractors. Oversee contractor safety, permits to work and external audits. Maintain accurate safety records, documentation and compliance systems. Liaise with regulators, auditors and external advisors as required. Key Skills & Experience NEBOSH Level 3 General Certificate (or equivalent) with substantial hands-on experience as a Health & Safety Manager. Strong practical familiarity with ISO 9001 and ISO 13485 safety requirements. Knowledgeable in UK health and safety legislation and proficient in conducting risk assessments. Excellent communicator with the capability to engage and influence multidisciplinary teams. Highly motivated, autonomous, and able to operate effectively in a standalone capacity. Experience in design, engineering, or lab environments is highly beneficial. Why Join? Play a pivotal role in maintaining the safety and well-being of a dynamic and multidisciplinary design campus. Engage with creative, cross-functional teams in an environment that blends innovation with technical excellence. Enjoy a culture that values flexible working, employee well-being, and a collaborative, progressive workplace. Join an industry-leading consultancy committed to award-winning, globally impactful design. Additional Information: Monday-Thursday, 8:30am-5pm and Friday 8:30am-1:30pm. Competitive salary. 22 days annual leave increasing to 32 days with length of service, plus bank holidays. Pension scheme. Discretionary company bonuses. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed);
Contracts & Supplier Coordinator (Part-Time - 20 hours per week) Derby £26,500 Pro rata Ganymede are a specialist recruitment and workforce solutions provider operating across infrastructure, transportation, engineering, and energy sectors. We pride ourselves on delivering high-quality services to our clients while maintaining robust compliance and operational standards. We are looking for an organised and detail-oriented individual to join our Compliance team as a Contracts & Supplier Coordinator, working 20 hours per week across 5 days. This role has a strong focus on reviewing and managing client contracts and terms of business, ensuring they are clear, accurate, and aligned with company requirements. Alongside this, you will play an important role in supporting supplier coordination and maintaining effective supplier processes across the business. You ll help the business understand its contractual obligations, spot potential risks, and ensure both contract and supplier documentation is accurate and up to date. The Role and About You Reporting to the Head of Compliance and Assurance, you ll play a key role in reviewing and coordinating client contracts and terms of business, alongside supporting key supplier management processes. This role helps ensure the business meets its contractual obligations and maintains clear, accurate documentation across both client and supplier relationships. You will be responsible for reviewing contract terms, identifying potential risks or inconsistencies, and supporting amendments where required, ensuring all contractual requirements are clearly understood, recorded, and communicated internally. This is a great opportunity for someone looking to develop their experience in contracts, compliance, and supplier coordination, with exposure to commercial and operational teams across the business. Key responsibilities include: Reviewing client contracts and terms of business, ensuring alignment with company requirements and identifying any non-standard terms, risks, or inconsistencies Supporting the coordination of client contracts and framework agreements, ensuring accurate documentation and version control Drafting contract variations and amendments, and ensuring contractual requirements are clearly recorded and communicated internally Supporting contract lifecycle activities, including renewals, updates and ongoing tracking Managing aspects of Supplier Management, including reviewing requests for the Preferred Supplier List (PSL) and maintaining supplier documentation Supporting the wider supplier coordination process, ensuring supplier records are accurate, complete, and compliant Managing the central compliance mailbox, ensuring queries are logged, tracked and responded to appropriately Supporting the Compliance team with internal audit preparation and documentation checks Providing company information to clients when required Assisting the Bid Coordinator with bid-related tasks when needed Supporting wider administrative and compliance activities across the team About you: Solid administrative experience, with exposure to contract review, terms of business, or supplier coordination Experience in reviewing or supporting contract processes, with the ability to understand and interpret written agreements Strong attention to detail and accuracy, with the ability to identify errors, inconsistencies, or missing information Strong organisational skills and the ability to manage multiple priorities effectively Confident communicator with the ability to build strong relationships internally and externally Proactive with a positive, problem-solving approach Experience within a recruitment, staffing, or workforce solutions environment would be beneficial, particularly where exposure to client terms, frameworks, or compliance processes has been gained Why Ganymede? Ganymede Solutions is part of RTC Group PLC, a long-established workforce solutions group. This gives the business the backing of a publicly listed organisation while allowing our teams to operate with the flexibility of a specialist consultancy. Next Steps If you re an organised and proactive professional looking to develop your career in a contract-focused compliance and supplier coordination role, we d love to hear from you. Apply today and let s start the conversation. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Apr 18, 2026
Full time
Contracts & Supplier Coordinator (Part-Time - 20 hours per week) Derby £26,500 Pro rata Ganymede are a specialist recruitment and workforce solutions provider operating across infrastructure, transportation, engineering, and energy sectors. We pride ourselves on delivering high-quality services to our clients while maintaining robust compliance and operational standards. We are looking for an organised and detail-oriented individual to join our Compliance team as a Contracts & Supplier Coordinator, working 20 hours per week across 5 days. This role has a strong focus on reviewing and managing client contracts and terms of business, ensuring they are clear, accurate, and aligned with company requirements. Alongside this, you will play an important role in supporting supplier coordination and maintaining effective supplier processes across the business. You ll help the business understand its contractual obligations, spot potential risks, and ensure both contract and supplier documentation is accurate and up to date. The Role and About You Reporting to the Head of Compliance and Assurance, you ll play a key role in reviewing and coordinating client contracts and terms of business, alongside supporting key supplier management processes. This role helps ensure the business meets its contractual obligations and maintains clear, accurate documentation across both client and supplier relationships. You will be responsible for reviewing contract terms, identifying potential risks or inconsistencies, and supporting amendments where required, ensuring all contractual requirements are clearly understood, recorded, and communicated internally. This is a great opportunity for someone looking to develop their experience in contracts, compliance, and supplier coordination, with exposure to commercial and operational teams across the business. Key responsibilities include: Reviewing client contracts and terms of business, ensuring alignment with company requirements and identifying any non-standard terms, risks, or inconsistencies Supporting the coordination of client contracts and framework agreements, ensuring accurate documentation and version control Drafting contract variations and amendments, and ensuring contractual requirements are clearly recorded and communicated internally Supporting contract lifecycle activities, including renewals, updates and ongoing tracking Managing aspects of Supplier Management, including reviewing requests for the Preferred Supplier List (PSL) and maintaining supplier documentation Supporting the wider supplier coordination process, ensuring supplier records are accurate, complete, and compliant Managing the central compliance mailbox, ensuring queries are logged, tracked and responded to appropriately Supporting the Compliance team with internal audit preparation and documentation checks Providing company information to clients when required Assisting the Bid Coordinator with bid-related tasks when needed Supporting wider administrative and compliance activities across the team About you: Solid administrative experience, with exposure to contract review, terms of business, or supplier coordination Experience in reviewing or supporting contract processes, with the ability to understand and interpret written agreements Strong attention to detail and accuracy, with the ability to identify errors, inconsistencies, or missing information Strong organisational skills and the ability to manage multiple priorities effectively Confident communicator with the ability to build strong relationships internally and externally Proactive with a positive, problem-solving approach Experience within a recruitment, staffing, or workforce solutions environment would be beneficial, particularly where exposure to client terms, frameworks, or compliance processes has been gained Why Ganymede? Ganymede Solutions is part of RTC Group PLC, a long-established workforce solutions group. This gives the business the backing of a publicly listed organisation while allowing our teams to operate with the flexibility of a specialist consultancy. Next Steps If you re an organised and proactive professional looking to develop your career in a contract-focused compliance and supplier coordination role, we d love to hear from you. Apply today and let s start the conversation. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Service Coordinator Birmingham £30,000 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in Birmingham . Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £27,500 per annum Full-time, permanent position Office-based role in Birmingham Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs , revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors , ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator , Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in Birmingham , please submit your CV to be considered.
Apr 18, 2026
Full time
Service Coordinator Birmingham £30,000 We are currently recruiting for a Service Coordinator to join a well-established engineering company based in Birmingham . Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package & Benefits Salary £27,500 per annum Full-time, permanent position Office-based role in Birmingham Monday to Friday working pattern Opportunity to develop coordination and planning skills Join a well-established and supportive engineering business Role & Responsibilities Scheduling planned preventative maintenance (PPM) visits Coordinating reactive call-outs , revisits, and emergency works Planning and scheduling remedial works following PPMs and reactive visits Acting as the first point of contact for customers, handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors , ensuring compliance with company standards Raising subcontractor orders in line with internal processes Ensuring engineering data and reports from handheld devices are accurate and professional Tracking job completion and the return of worksheets and reports Supporting internal departments, including accounts, with accurate job information Maintaining and updating the service management database Skills & Experience Required Previous experience in a Service Coordinator , Service Administrator, or Scheduling role Strong organisational and planning skills Experience coordinating engineers or field-based teams Excellent communication and customer service skills Ability to work in a fast-paced, reactive environment Strong attention to detail and administrative accuracy Good IT skills and confidence working with service management systems Commercial awareness and a proactive approach Apply If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in Birmingham , please submit your CV to be considered.
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2026
Full time
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000, stable workload, progression, and long-term opportunity. About the Company This established business operates within the plant hire sector, delivering reliable services and maintaining high operational standards. With a strong reputation and consistent demand, the company offers a stable environment with genuine opportunities for career development and progression. Key Benefits Salary up to £30,000 per year 22 days holiday plus bank holidays Stable and consistent workload Clear progression opportunities Supportive team environment Full training provided on systems and processes About the Role The Service Coordinator plays a key role in ensuring the efficient running of the service desk. Reporting to the Service Desk Manager, the Service Coordinator is responsible for job creation, scheduling, and maintaining accurate service records.Day-to-day, the Service Coordinator will communicate with customers regarding job progress, engineer attendance, and any delays, ensuring a high level of customer service at all times. The Service Coordinator will also monitor open jobs, ensuring timely completion by liaising with engineers and internal teams.Responsibilities include scheduling engineers based on availability, skill set, and location, as well as supporting workload allocation and handling urgent or reactive jobs. The Service Coordinator will ensure all data is accurately recorded within CRM systems and assist with compliance documentation, including service records and inspections. About You To be successful as a Service Coordinator , previous administrative experience is required, ideally within the plant hire industry or a similar sector, although training will be provided. A successful Service Coordinator will be highly organised, proactive, and confident communicating with customers and internal teams. The ability to work efficiently in a fast-paced environment, alongside a strong customer-service mindset, is essential. You may have worked as a: Service Administrator, Service Desk Coordinator, Hire Desk Controller, Plant Hire Administrator, Operations Administrator, Scheduling Coordinator, Maintenance Coordinator, Customer Service Administrator, Engineering Administrator, Logistics Coordinator. You may also come from the following sectors: plant hire, tool hire, powered access, construction hire, material handling / forklift, lifting equipment hire, accommodation hire, power generation hire, generator hire, or affiliated industries. Next Steps Apply now to be considered for this exciting opportunity!
Apr 17, 2026
Full time
Service Coordinator role near Rudgwick within established plant hire business offering up to £30,000, stable workload, progression, and long-term opportunity. About the Company This established business operates within the plant hire sector, delivering reliable services and maintaining high operational standards. With a strong reputation and consistent demand, the company offers a stable environment with genuine opportunities for career development and progression. Key Benefits Salary up to £30,000 per year 22 days holiday plus bank holidays Stable and consistent workload Clear progression opportunities Supportive team environment Full training provided on systems and processes About the Role The Service Coordinator plays a key role in ensuring the efficient running of the service desk. Reporting to the Service Desk Manager, the Service Coordinator is responsible for job creation, scheduling, and maintaining accurate service records.Day-to-day, the Service Coordinator will communicate with customers regarding job progress, engineer attendance, and any delays, ensuring a high level of customer service at all times. The Service Coordinator will also monitor open jobs, ensuring timely completion by liaising with engineers and internal teams.Responsibilities include scheduling engineers based on availability, skill set, and location, as well as supporting workload allocation and handling urgent or reactive jobs. The Service Coordinator will ensure all data is accurately recorded within CRM systems and assist with compliance documentation, including service records and inspections. About You To be successful as a Service Coordinator , previous administrative experience is required, ideally within the plant hire industry or a similar sector, although training will be provided. A successful Service Coordinator will be highly organised, proactive, and confident communicating with customers and internal teams. The ability to work efficiently in a fast-paced environment, alongside a strong customer-service mindset, is essential. You may have worked as a: Service Administrator, Service Desk Coordinator, Hire Desk Controller, Plant Hire Administrator, Operations Administrator, Scheduling Coordinator, Maintenance Coordinator, Customer Service Administrator, Engineering Administrator, Logistics Coordinator. You may also come from the following sectors: plant hire, tool hire, powered access, construction hire, material handling / forklift, lifting equipment hire, accommodation hire, power generation hire, generator hire, or affiliated industries. Next Steps Apply now to be considered for this exciting opportunity!
Company Overview This organisation operates within the engineering services sector, delivering maintenance, support, and technical solutions to customers across the UK. With a growing national footprint, the business is known for its customer-focused approach, reliable service delivery, and commitment to continuous improvement and employee development. Service Team Coordinator Overview An exciting opportunity has arisen for a Service Team Coordinator to join a growing and supportive organisation based in Banbury. This role is perfect for someone highly organised and customer-focused, looking to build a career within a fast-paced service environment. You will play a key role in coordinating engineers, managing schedules, and ensuring seamless communication between customers and internal teams. Working within the southern division, you will support service delivery through efficient planning, administration, and relationship management, helping to maintain high standards and customer satisfaction. Duties & Responsibilities Coordinate engineer schedules, maintenance visits, and service appointments Act as a key point of contact for customers, handling queries and confirming bookings Manage incoming calls, messages, and general office administration tasks Process service documentation including reports, quotes, and invoices Maintain accurate records such as training logs, contracts, and workflow system data Support callout coordination and respond to urgent service requests Raise purchase orders and assist with financial administration tasks Assist with onboarding processes, documentation, and customer account setup Education & Skills Required Strong organisational skills with the ability to manage multiple tasks and deadlines Excellent communication skills, both written and verbal, with a professional telephone manner Confident IT user, including Microsoft Office and data systems Strong interpersonal skills with a customer-focused approach Previous experience in a service or coordination environment (desirable) Enthusiastic, adaptable, and willing to learn with a proactive mindset If you re an organised and motivated individual looking to join a friendly and growing team within the building services sector, this is a fantastic opportunity to develop your career. Apply now to take the next step.
Apr 17, 2026
Full time
Company Overview This organisation operates within the engineering services sector, delivering maintenance, support, and technical solutions to customers across the UK. With a growing national footprint, the business is known for its customer-focused approach, reliable service delivery, and commitment to continuous improvement and employee development. Service Team Coordinator Overview An exciting opportunity has arisen for a Service Team Coordinator to join a growing and supportive organisation based in Banbury. This role is perfect for someone highly organised and customer-focused, looking to build a career within a fast-paced service environment. You will play a key role in coordinating engineers, managing schedules, and ensuring seamless communication between customers and internal teams. Working within the southern division, you will support service delivery through efficient planning, administration, and relationship management, helping to maintain high standards and customer satisfaction. Duties & Responsibilities Coordinate engineer schedules, maintenance visits, and service appointments Act as a key point of contact for customers, handling queries and confirming bookings Manage incoming calls, messages, and general office administration tasks Process service documentation including reports, quotes, and invoices Maintain accurate records such as training logs, contracts, and workflow system data Support callout coordination and respond to urgent service requests Raise purchase orders and assist with financial administration tasks Assist with onboarding processes, documentation, and customer account setup Education & Skills Required Strong organisational skills with the ability to manage multiple tasks and deadlines Excellent communication skills, both written and verbal, with a professional telephone manner Confident IT user, including Microsoft Office and data systems Strong interpersonal skills with a customer-focused approach Previous experience in a service or coordination environment (desirable) Enthusiastic, adaptable, and willing to learn with a proactive mindset If you re an organised and motivated individual looking to join a friendly and growing team within the building services sector, this is a fantastic opportunity to develop your career. Apply now to take the next step.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Apr 17, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Service Engineer Coordinator Location: Near Bridgwater, Somerset Full-time, Permanent We're working with a specialist engineering business supporting sectors including life sciences, pharma, healthcare, and advanced manufacturing. They're now looking for an organised and commercially aware Service Engineer Coordinator to support and coordinate their Service & Validation function. You'll be responsible for scheduling field engineers, coordinating service activities, liaising with clients, and supporting the commercial aspects of the department from enquiry through to delivery. Key Responsibilities: Plan and coordinate field service, validation, and maintenance activities Schedule engineers and manage workloads Act as a key point of contact for clients and service enquiries Assist with quotations, service delivery, and invoicing processes Coordinate parts, materials, and subcontractors Ensure accurate documentation and compliance with quality standards What they're looking for: Experience coordinating engineers or service teams Background in engineering, HVAC, or technical services Strong organisational and communication skills Commercial awareness and ability to manage multiple priorities What's on offer: Pension & private healthcare Ongoing training and development Clear progression within a growing business A great opportunity for someone looking to play a key role in a busy service environment with strong long-term prospects.
Apr 17, 2026
Full time
Service Engineer Coordinator Location: Near Bridgwater, Somerset Full-time, Permanent We're working with a specialist engineering business supporting sectors including life sciences, pharma, healthcare, and advanced manufacturing. They're now looking for an organised and commercially aware Service Engineer Coordinator to support and coordinate their Service & Validation function. You'll be responsible for scheduling field engineers, coordinating service activities, liaising with clients, and supporting the commercial aspects of the department from enquiry through to delivery. Key Responsibilities: Plan and coordinate field service, validation, and maintenance activities Schedule engineers and manage workloads Act as a key point of contact for clients and service enquiries Assist with quotations, service delivery, and invoicing processes Coordinate parts, materials, and subcontractors Ensure accurate documentation and compliance with quality standards What they're looking for: Experience coordinating engineers or service teams Background in engineering, HVAC, or technical services Strong organisational and communication skills Commercial awareness and ability to manage multiple priorities What's on offer: Pension & private healthcare Ongoing training and development Clear progression within a growing business A great opportunity for someone looking to play a key role in a busy service environment with strong long-term prospects.
Job Title: Quotations Engineer Location: Scarborough / Hybrid working Salary: Competitive Job type: Full Time - Permanent. Mon/Fri 37.5hrs per week The role: The Quotations Engineer position is a key technical role in ensuring our customers critical power requirements are met whilst meeting and improving on both internal and client KPI's. You'll be required to use your technical knowledge of generators to assess the remedial requirements of our client's assets and produce quotations that are both technically and commercially accurate. What you'll do: Take ownership of assigned workload, to review and complete according to risk / priority / client and internal SLA's & KPI's in a timely manner. Create detailed technical quotations to meet our client's needs, showing a clear process flow to aid our engineering teams in the delivery of their work. Work with your internal colleagues, external technical resources, extended supply chain and sub-contractor base to identify solutions, source parts and services, and produce quotations to meet our customer's requirements. Communicate effectively across all channels within the business to manage both internal stakeholder and client expectations. Provide technical support to other members of the team and the wider business where required. Identify areas for improvement and work with the relevant stakeholders to implement positive change. Why you're our kind of person: We're looking for people who are driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling, and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. What good looks like: Communication: You'll be able to communicate with internal and external stakeholders in a clear and concise manner. Self-starter: You'll have the ability to manage your own workload, prioritising according to both customer and business needs. Seamless: You'll provide high quality solutions to our customers. Specialist: You'll be skilled in your area with a good technical knowledge of power generation equipment and their working components. Collaborative: You'll advise your colleagues and input into other work and be able to work independently to get the job done. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Sales Engineer, Technical Sales, Field Sales, Technical Sales Exec, Technical Sales Coordinator, Technical Sales Executive, Business Development Manager, Business Development, Key Sales, Business Developer, Sales Executive, Direct Sales, Sales Development, Business Development Lead, Technical Business Development may also be considered for this role.
Apr 17, 2026
Full time
Job Title: Quotations Engineer Location: Scarborough / Hybrid working Salary: Competitive Job type: Full Time - Permanent. Mon/Fri 37.5hrs per week The role: The Quotations Engineer position is a key technical role in ensuring our customers critical power requirements are met whilst meeting and improving on both internal and client KPI's. You'll be required to use your technical knowledge of generators to assess the remedial requirements of our client's assets and produce quotations that are both technically and commercially accurate. What you'll do: Take ownership of assigned workload, to review and complete according to risk / priority / client and internal SLA's & KPI's in a timely manner. Create detailed technical quotations to meet our client's needs, showing a clear process flow to aid our engineering teams in the delivery of their work. Work with your internal colleagues, external technical resources, extended supply chain and sub-contractor base to identify solutions, source parts and services, and produce quotations to meet our customer's requirements. Communicate effectively across all channels within the business to manage both internal stakeholder and client expectations. Provide technical support to other members of the team and the wider business where required. Identify areas for improvement and work with the relevant stakeholders to implement positive change. Why you're our kind of person: We're looking for people who are driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling, and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. What good looks like: Communication: You'll be able to communicate with internal and external stakeholders in a clear and concise manner. Self-starter: You'll have the ability to manage your own workload, prioritising according to both customer and business needs. Seamless: You'll provide high quality solutions to our customers. Specialist: You'll be skilled in your area with a good technical knowledge of power generation equipment and their working components. Collaborative: You'll advise your colleagues and input into other work and be able to work independently to get the job done. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Sales Engineer, Technical Sales, Field Sales, Technical Sales Exec, Technical Sales Coordinator, Technical Sales Executive, Business Development Manager, Business Development, Key Sales, Business Developer, Sales Executive, Direct Sales, Sales Development, Business Development Lead, Technical Business Development may also be considered for this role.
