Senior Liability Adjuster Up to 65,000 DOE plus bonus & monthly car allowance Field based covering Southeast England Monday-Friday 9am-5pm Full-time, Permanent We are a leading provider of specialist claims management and loss adjusting services within the UK insurance market. With a strong reputation for technical expertise, quality fieldwork and a client-focused service delivery, we support our clients across a wide range of property and casualty claims. We are intent on challenging the adjusting market to be the best it can be, and to promote adjusting as a specialised, and critical, aspect of the insurance industry. We believe in the importance of high-quality field work, and treating policyholders as we treat our customers, whilst also removing the process driving nature of adjusting that has developed over recent years. As part of our strategic expansion, we are seeking a Senior Liability Adjuster to join our growing team. This is a high-profile role offering the opportunity to handle complex cases, and to play a key part in our service delivery across the Southeast and wider areas, with a view to also developing client relationships. Role Purpose To independently manage, investigate and handle a range of complex liability claims, including Employers' Liability (EL), Public Liability (PL), Product Liability and CAR cases. You will be responsible for delivering expert investigations, providing clear and detailed reporting, and maintaining high standards of client service. Senior Liability Adjuster Key Responsibilities: Conduct site visits and witness interviews to gather factual and documentary evidence. Assess liability, causation, quantum, and policy indemnity on a case-by-case basis. Produce high-quality reports with sound technical and legal reasoning. Manage a diverse caseload of liability claims. Ensure compliance with SLAs, KPIs, and regulatory requirements. Maintain accurate and timely records using internal systems and platforms. Act as a key liaison point for Clients. Attend meetings and case reviews as required, offering technical input and strategic advice. Represent the company at local industry events. Mentor junior team members and contribute to technical training initiatives. Share best practices and support continuous improvement across the team. Assist with the internal QA and Audit processes. Essential Experience and Skills Significant experience as a Senior Liability / Liability Adjuster, ideally with complex case exposure. Strong knowledge of EL, PL, and Product Liability claims. Excellent report writing, negotiation, and communication skills. Proven ability to manage client relationships effectively. Ability to work independently. Senior Liability Adjuster Benefits Generous Bonus scheme linked to fee earnings. Car allowance Flexible pension scheme Private medical insurance 30 days annual leave + bank holidays Funded professional development (CII/CILA qualifications) Laptop, mobile phone, and full IT support Flexible and hybrid working arrangements. Please click APPLY if you feel that this role is suitable to your experience and skillset and we will be in touch shortly to discuss the role further
May 04, 2026
Full time
Senior Liability Adjuster Up to 65,000 DOE plus bonus & monthly car allowance Field based covering Southeast England Monday-Friday 9am-5pm Full-time, Permanent We are a leading provider of specialist claims management and loss adjusting services within the UK insurance market. With a strong reputation for technical expertise, quality fieldwork and a client-focused service delivery, we support our clients across a wide range of property and casualty claims. We are intent on challenging the adjusting market to be the best it can be, and to promote adjusting as a specialised, and critical, aspect of the insurance industry. We believe in the importance of high-quality field work, and treating policyholders as we treat our customers, whilst also removing the process driving nature of adjusting that has developed over recent years. As part of our strategic expansion, we are seeking a Senior Liability Adjuster to join our growing team. This is a high-profile role offering the opportunity to handle complex cases, and to play a key part in our service delivery across the Southeast and wider areas, with a view to also developing client relationships. Role Purpose To independently manage, investigate and handle a range of complex liability claims, including Employers' Liability (EL), Public Liability (PL), Product Liability and CAR cases. You will be responsible for delivering expert investigations, providing clear and detailed reporting, and maintaining high standards of client service. Senior Liability Adjuster Key Responsibilities: Conduct site visits and witness interviews to gather factual and documentary evidence. Assess liability, causation, quantum, and policy indemnity on a case-by-case basis. Produce high-quality reports with sound technical and legal reasoning. Manage a diverse caseload of liability claims. Ensure compliance with SLAs, KPIs, and regulatory requirements. Maintain accurate and timely records using internal systems and platforms. Act as a key liaison point for Clients. Attend meetings and case reviews as required, offering technical input and strategic advice. Represent the company at local industry events. Mentor junior team members and contribute to technical training initiatives. Share best practices and support continuous improvement across the team. Assist with the internal QA and Audit processes. Essential Experience and Skills Significant experience as a Senior Liability / Liability Adjuster, ideally with complex case exposure. Strong knowledge of EL, PL, and Product Liability claims. Excellent report writing, negotiation, and communication skills. Proven ability to manage client relationships effectively. Ability to work independently. Senior Liability Adjuster Benefits Generous Bonus scheme linked to fee earnings. Car allowance Flexible pension scheme Private medical insurance 30 days annual leave + bank holidays Funded professional development (CII/CILA qualifications) Laptop, mobile phone, and full IT support Flexible and hybrid working arrangements. Please click APPLY if you feel that this role is suitable to your experience and skillset and we will be in touch shortly to discuss the role further
A local government office in Tameside is seeking a Customer Services Officer to provide support through inquiries via phone, email, and in-person interactions. The ideal candidate will demonstrate strong interpersonal skills, empathy, and professionalism, ensuring members feel supported and informed. The role offers flexible hybrid working arrangements, a generous benefits package including a pension scheme, and opportunities for training and career development. Join us in making a positive impact on our community's financial well-being.
May 04, 2026
Full time
A local government office in Tameside is seeking a Customer Services Officer to provide support through inquiries via phone, email, and in-person interactions. The ideal candidate will demonstrate strong interpersonal skills, empathy, and professionalism, ensuring members feel supported and informed. The role offers flexible hybrid working arrangements, a generous benefits package including a pension scheme, and opportunities for training and career development. Join us in making a positive impact on our community's financial well-being.
. ( )Area Sales Manager - Manchester, Leeds, Edinburgh (m/f/d) page is loaded Area Sales Manager - Manchester, Leeds, Edinburgh (m/f/d)locations: Leeds, UKtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR35107 Be part of our team and create with us the world of tomorrow! We are pioneers in digital locking technology. With a team of over 550 employees around Europe we ensure that people's lives become safer and more convenient. We don't just open doors, we also open paths to more secure and intelligent living spaces. We achieve this through continuous innovation, team spirit and a deep-rooted passion for the industry.As an Area Sales Manager , you will be responsible for selling our innovative technical solutions in your region and building long-term customer relationships. You will be part of a sales team who is committed to creating unique customer experiences and making a significant contribution to the success of our company. WHAT YOU WILL BE DOING Drive sales by finding new end customers and supporting existing end users Support and expand the regional network of installers Support and expand existing integrated partners Identify, develop, maintain and strengthen effective relationships with key customer contacts to deliver business growth and increased market share Develop sales plans that support objectives for sales, market-share and competitive account penetration Participate in trade shows and industry associations Pro-actively and constructively analyse customer accounts to determine potential for both present and future solutions and needs WHAT YOU WILL BRING Strong commercial sales experience with proven track record in a similar field-based sales role in project sales Extensive acquisition and order closing capacity Organizational talent in supporting projects and specialist trading partners Project management and consultation with architects, designers, and contractors Experience in selling and clarifying technical products Self-motivated with a proactive approach to problem solving and developing your own pipeline Team player OUR OFFERING Work-Life-Balance Flexible working hours, home office based Mobility High-quality, advertising-free company car for private use Health Monthly fitness allowance, Employee Assistance Program on all life issues, Cycle to Work, Health Insurance/ Health Cash Plan Family & More Life Insurance, monthly day-care allowance for children (up to school age), exclusive employee discounts Growth & Development Structured & inspiring onboarding process, hands-on training, access to Busuu, Allegion Academy & LinkedIn Learning, mentoring on development and career paths Culture Infectious spirit, flat hierarchies, a colourful team from 17 nations, great helpfulness & cohesion, many great eventsThen Anne Paffile is looking forward to your application. Feel free to contact Anne on .SimonsVoss Technologies GmbH Feringastraße 485774 Unterföhring Germany Phone 0Find more information on as well as on , and . SimonsVoss, we are committed to creating a diverse, inclusive, and authentic workplace. So, if you're interested in this position, but your experience doesn't perfectly match everything in the job description, you should still apply. You may be just the right candidate for this position. We celebrate who we are SimonsVoss is a proud part of the international Allegion Group - a global security network. Together with Allegion, we are committed to diverse and inclusive workplaces. We consider all applicants, regardless of experience, colour, national origin, religion, age, gender, gender identity, disability status, sexual orientation or any other characteristic protected by law. (C) Allegion plc, 2014 Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, IrlandREGISTERED IN IRELAND WITH LIMITED LIABILITY, REGISTERED UNDER NUMBER 527370. Digital and Solid Over 25 years ago, we pioneered the market for mechanical locking systems with a unique technology. Today, we are one of the technology leaders for digital locking and access control systems. Our solutions combine functionality, aesthetics and uncompromising high quality - all made in Germany. With the headquarter near Munich and a production facility near Jena, as well as subsidiaries throughout Europe, we have now installed more than four million locking systems globally. We are proud to be both a dynamically growing and rock-solid company. Creative and collegial Behind all our successes are people who make a difference and help shape the future. Our approximately 550 employees are enthusiastic about our technology and are the driving force behind all innovations. In return, we offer plenty of room for maneuver, short decision-making paths and excellent prospects for the future. New team members are integrated quickly, listened to from the start and meet colleagues from 15 nations who you can really ask anything.We allow mistakes and learn from them. This is how we enable creative freedom and continuous innovation. We recognize and promote talents of all backgrounds and ages, regardless of whether they are career changers, returning employees or new to the industry: the main thing is to be curious, hands-on and open to new ideas.
May 04, 2026
Full time
. ( )Area Sales Manager - Manchester, Leeds, Edinburgh (m/f/d) page is loaded Area Sales Manager - Manchester, Leeds, Edinburgh (m/f/d)locations: Leeds, UKtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR35107 Be part of our team and create with us the world of tomorrow! We are pioneers in digital locking technology. With a team of over 550 employees around Europe we ensure that people's lives become safer and more convenient. We don't just open doors, we also open paths to more secure and intelligent living spaces. We achieve this through continuous innovation, team spirit and a deep-rooted passion for the industry.As an Area Sales Manager , you will be responsible for selling our innovative technical solutions in your region and building long-term customer relationships. You will be part of a sales team who is committed to creating unique customer experiences and making a significant contribution to the success of our company. WHAT YOU WILL BE DOING Drive sales by finding new end customers and supporting existing end users Support and expand the regional network of installers Support and expand existing integrated partners Identify, develop, maintain and strengthen effective relationships with key customer contacts to deliver business growth and increased market share Develop sales plans that support objectives for sales, market-share and competitive account penetration Participate in trade shows and industry associations Pro-actively and constructively analyse customer accounts to determine potential for both present and future solutions and needs WHAT YOU WILL BRING Strong commercial sales experience with proven track record in a similar field-based sales role in project sales Extensive acquisition and order closing capacity Organizational talent in supporting projects and specialist trading partners Project management and consultation with architects, designers, and contractors Experience in selling and clarifying technical products Self-motivated with a proactive approach to problem solving and developing your own pipeline Team player OUR OFFERING Work-Life-Balance Flexible working hours, home office based Mobility High-quality, advertising-free company car for private use Health Monthly fitness allowance, Employee Assistance Program on all life issues, Cycle to Work, Health Insurance/ Health Cash Plan Family & More Life Insurance, monthly day-care allowance for children (up to school age), exclusive employee discounts Growth & Development Structured & inspiring onboarding process, hands-on training, access to Busuu, Allegion Academy & LinkedIn Learning, mentoring on development and career paths Culture Infectious spirit, flat hierarchies, a colourful team from 17 nations, great helpfulness & cohesion, many great eventsThen Anne Paffile is looking forward to your application. Feel free to contact Anne on .SimonsVoss Technologies GmbH Feringastraße 485774 Unterföhring Germany Phone 0Find more information on as well as on , and . SimonsVoss, we are committed to creating a diverse, inclusive, and authentic workplace. So, if you're interested in this position, but your experience doesn't perfectly match everything in the job description, you should still apply. You may be just the right candidate for this position. We celebrate who we are SimonsVoss is a proud part of the international Allegion Group - a global security network. Together with Allegion, we are committed to diverse and inclusive workplaces. We consider all applicants, regardless of experience, colour, national origin, religion, age, gender, gender identity, disability status, sexual orientation or any other characteristic protected by law. (C) Allegion plc, 2014 Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, IrlandREGISTERED IN IRELAND WITH LIMITED LIABILITY, REGISTERED UNDER NUMBER 527370. Digital and Solid Over 25 years ago, we pioneered the market for mechanical locking systems with a unique technology. Today, we are one of the technology leaders for digital locking and access control systems. Our solutions combine functionality, aesthetics and uncompromising high quality - all made in Germany. With the headquarter near Munich and a production facility near Jena, as well as subsidiaries throughout Europe, we have now installed more than four million locking systems globally. We are proud to be both a dynamically growing and rock-solid company. Creative and collegial Behind all our successes are people who make a difference and help shape the future. Our approximately 550 employees are enthusiastic about our technology and are the driving force behind all innovations. In return, we offer plenty of room for maneuver, short decision-making paths and excellent prospects for the future. New team members are integrated quickly, listened to from the start and meet colleagues from 15 nations who you can really ask anything.We allow mistakes and learn from them. This is how we enable creative freedom and continuous innovation. We recognize and promote talents of all backgrounds and ages, regardless of whether they are career changers, returning employees or new to the industry: the main thing is to be curious, hands-on and open to new ideas.
Field Applications Specialist, Medical Diagnostic Systems Overall Earnings £60,000+ Basic Salary Up To £46,500 Overtime On Call Allowance 10% Bonus Company Car (Electric Or Hybrid) Pension Healthcare Life Insurance Phone, Laptop Holidays The role will involve working one weekend in four (during this week you will receive two alternative days off work) The Role Field Applications Specialist, Medical Diagnostic Systems This market leader seeks to recruit a technically motivated and customer focused Field Applications Specialist, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Supporting flow cytometry, cell separation and diagnostics products located at customer sites Your Background Field Applications Specialist, Medical Diagnostic Systems To succeed in this exciting role you must be able to demonstrate: Previous experience in an application specialist or biomedical scientist role with one or more of the following specialisations: - haematology - immunology - clinical chemistry - molecular - life sciences - histology - cellular pathology Excellent customer service and communication skills The Company - Field Applications Specialist, Medical Diagnostic Systems Instantly recognisable brand leader supplying a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader At the core of their business lie product innovation, excellent customer service and good people This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or an employment business.
May 04, 2026
Full time
Field Applications Specialist, Medical Diagnostic Systems Overall Earnings £60,000+ Basic Salary Up To £46,500 Overtime On Call Allowance 10% Bonus Company Car (Electric Or Hybrid) Pension Healthcare Life Insurance Phone, Laptop Holidays The role will involve working one weekend in four (during this week you will receive two alternative days off work) The Role Field Applications Specialist, Medical Diagnostic Systems This market leader seeks to recruit a technically motivated and customer focused Field Applications Specialist, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Supporting flow cytometry, cell separation and diagnostics products located at customer sites Your Background Field Applications Specialist, Medical Diagnostic Systems To succeed in this exciting role you must be able to demonstrate: Previous experience in an application specialist or biomedical scientist role with one or more of the following specialisations: - haematology - immunology - clinical chemistry - molecular - life sciences - histology - cellular pathology Excellent customer service and communication skills The Company - Field Applications Specialist, Medical Diagnostic Systems Instantly recognisable brand leader supplying a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader At the core of their business lie product innovation, excellent customer service and good people This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or an employment business.
Trainee Field Service Engineer (Full Industry Training)£25,000 - £35,000 + Specialist Industry Training + Structured Progression + Local Patch + Door to Door + Life Insurance + Medical Insurance + Company Car + Enhanced Pension + 33 Days Holiday + BenefitsField Based, Covering Oxford, Abingdon, Witney, Bicester, Wantage, Charlbury and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business all whilst working a local patch with optional overtime to ensure you keep a great work life balance?On offer is an exciting entry level opportunity for you to begin your career within engineering, getting the full training and support needed to develop your skillset, working as part of a business that has an excellent reputation for investing in and looking after their staff whilst giving them the opportunities to progress and forge a career within the business. This company are a Globally renowned industry leader, who work across industries with a range of products that allow them to dominate the market of their industry. Due to continued growth and the future goals of the business, they are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail industries where you will be trained completely on systems and products and will work across your patch to provide excellent customer service to their clients. This role would suit someone looking to forge a career within an industry leading business, where you can get the training and development needed to massively increase your skillset whilst ensuring you keep a great work life balance. The Role: Installation, Maintenance and Service of a variety of specialist electromechanical products Providing excellent customer service to a range of clients Working a local patch with no stays awayThe Person: Aspiring Engineer looking for future development From an Electro-Mechanical, Engineering or Technical Background Full UK Driver's License Commutable to Oxford and Surrounding areas. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 04, 2026
Full time
Trainee Field Service Engineer (Full Industry Training)£25,000 - £35,000 + Specialist Industry Training + Structured Progression + Local Patch + Door to Door + Life Insurance + Medical Insurance + Company Car + Enhanced Pension + 33 Days Holiday + BenefitsField Based, Covering Oxford, Abingdon, Witney, Bicester, Wantage, Charlbury and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business all whilst working a local patch with optional overtime to ensure you keep a great work life balance?On offer is an exciting entry level opportunity for you to begin your career within engineering, getting the full training and support needed to develop your skillset, working as part of a business that has an excellent reputation for investing in and looking after their staff whilst giving them the opportunities to progress and forge a career within the business. This company are a Globally renowned industry leader, who work across industries with a range of products that allow them to dominate the market of their industry. Due to continued growth and the future goals of the business, they are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail industries where you will be trained completely on systems and products and will work across your patch to provide excellent customer service to their clients. This role would suit someone looking to forge a career within an industry leading business, where you can get the training and development needed to massively increase your skillset whilst ensuring you keep a great work life balance. The Role: Installation, Maintenance and Service of a variety of specialist electromechanical products Providing excellent customer service to a range of clients Working a local patch with no stays awayThe Person: Aspiring Engineer looking for future development From an Electro-Mechanical, Engineering or Technical Background Full UK Driver's License Commutable to Oxford and Surrounding areas. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
May 04, 2026
Full time
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Application Closing date: 08/05/2026 The Role To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms Be responsible for all documents and post arriving in the office, during the day Every item and visitor to be logged consistently for the records Provide refreshments for clients/meetings where requested Provide support for events as required, including cleaning after events have finished Work with tact and discretion with clients on the telephone and face to face Use the Teams system and answer telephone enquiries promptly and efficiently Occasional cover when required of reception within the other offices To attend departmental and other meetings and training as required Responsible for the day-to-day management and smooth operation of all nine meeting rooms Administration: Produce documents, letters and emails as required for other teams Copying files, scanning and emailing documents Data input to the CRM System as required Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries Skills,Experience and Attributes Minimum of 5 GCSEs A-C (Including English and Maths) Experience of working within a Receptionist role in a professional services environment Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc Experience of dealing with telephone-based enquiries and utilising a switchboard Excellent organisation capability with the ability to effectively prioritise Customer service focused About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
May 04, 2026
Full time
Application Closing date: 08/05/2026 The Role To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms Be responsible for all documents and post arriving in the office, during the day Every item and visitor to be logged consistently for the records Provide refreshments for clients/meetings where requested Provide support for events as required, including cleaning after events have finished Work with tact and discretion with clients on the telephone and face to face Use the Teams system and answer telephone enquiries promptly and efficiently Occasional cover when required of reception within the other offices To attend departmental and other meetings and training as required Responsible for the day-to-day management and smooth operation of all nine meeting rooms Administration: Produce documents, letters and emails as required for other teams Copying files, scanning and emailing documents Data input to the CRM System as required Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries Skills,Experience and Attributes Minimum of 5 GCSEs A-C (Including English and Maths) Experience of working within a Receptionist role in a professional services environment Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc Experience of dealing with telephone-based enquiries and utilising a switchboard Excellent organisation capability with the ability to effectively prioritise Customer service focused About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
About Healix Health: Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it's personal, not prescriptive. We are a leading UK corporate healthcare consultancy, partnering with Employee Benefit Consultancies (EBCs), HR, Finance and Reward leaders to design, fund and govern sustainable employee healthcare strategies. Our clients need more than an off-the-shelf insurance product - they need expert advice, transparency and long-term value. Specialising in self-funded healthcare trusts and clinically led claims management, we help organisations rethink how healthcare is structured, funded and delivered, aligning employee wellbeing with long-term commercial, workforce and financial objectives. We act as a long-term advisory partner rather than a transactional supplier. About The Role As Provider Network Manager , you'll manage the interface between Healix Health and consultants, specialists and practitioners operating within the private healthcare sector. You'll play a key role in ensuring the Healix brand is well represented across the provider marketplace, and that providers understand and meet our expectations for delivering high-quality, safe and cost-effective care. This role combines relationship management, clinical insight, commercial awareness and data-driven decision-making. What you'll be doing: Provider relationship management: Build Healix Health brand awareness across consultants, specialists and practitioners Act as the primary point of contact for provider escalations and partnership discussions Develop credible, trusted relationships with senior clinical professionals Performance & quality management: Work closely with clinical governance teams to address quality or performance issues Engage directly with clinicians where issues are identified Attend relevant industry working groups and share insight internally on changes to clinical coding and practice Commercial & contractual oversight: Lead the ongoing review of the Healix Reasonable & Customary fee schedule Support negotiation, renewal and management of provider agreements and fee structures Assist the clinical team with ad-hoc negotiations for complex or non-standard procedures Identify opportunities to optimise the provider network, reduce unwarranted variation and improve patient value Implement and manage group practice contracts and performance of key specialist networks Operational coordination: Support the delivery of clinical pathways and service development initiatives Data & insight: Analyse activity, financial and quality data to influence provider behaviour Produce reports, dashboards and insight summaries for senior stakeholders Identify trends, risks and opportunities within the provider network Project & stakeholder management: Lead or support projects related to network expansion, service transformation or pathway development Collaborate with clinical, commercial, operations, marketing and finance teams Represent provider management in cross-functional workstreams and external forums About you: Essential experience & skills: Experience in provider or network management within private healthcare, NHS or medical services Strong understanding of acute care environments and consultant/surgeon workflows Excellent relationship management skills with senior clinical stakeholders Ability to interpret clinical, operational and financial data Strong organisational and problem-solving skills Clear, confident written and verbal communication Desirable: Experience working directly with specialist or practitioner groups Knowledge of UK private healthcare regulation, CQC standards and clinical governance Commercial contract management experience Understanding of value-based healthcare or pathway optimisation Required Criteria Experience in provider or network management within private healthcare, NHS or medical services Excellent relationship management skills with senior clinical stakeholders Ability to interpret clinical, operational and financial data Desired Criteria Experience working directly with specialist or practitioner groups Knowledge of UK private healthcare regulation, CQC standards and clinical governance Commercial contract management experience Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Not disclosed
May 04, 2026
Full time
About Healix Health: Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it's personal, not prescriptive. We are a leading UK corporate healthcare consultancy, partnering with Employee Benefit Consultancies (EBCs), HR, Finance and Reward leaders to design, fund and govern sustainable employee healthcare strategies. Our clients need more than an off-the-shelf insurance product - they need expert advice, transparency and long-term value. Specialising in self-funded healthcare trusts and clinically led claims management, we help organisations rethink how healthcare is structured, funded and delivered, aligning employee wellbeing with long-term commercial, workforce and financial objectives. We act as a long-term advisory partner rather than a transactional supplier. About The Role As Provider Network Manager , you'll manage the interface between Healix Health and consultants, specialists and practitioners operating within the private healthcare sector. You'll play a key role in ensuring the Healix brand is well represented across the provider marketplace, and that providers understand and meet our expectations for delivering high-quality, safe and cost-effective care. This role combines relationship management, clinical insight, commercial awareness and data-driven decision-making. What you'll be doing: Provider relationship management: Build Healix Health brand awareness across consultants, specialists and practitioners Act as the primary point of contact for provider escalations and partnership discussions Develop credible, trusted relationships with senior clinical professionals Performance & quality management: Work closely with clinical governance teams to address quality or performance issues Engage directly with clinicians where issues are identified Attend relevant industry working groups and share insight internally on changes to clinical coding and practice Commercial & contractual oversight: Lead the ongoing review of the Healix Reasonable & Customary fee schedule Support negotiation, renewal and management of provider agreements and fee structures Assist the clinical team with ad-hoc negotiations for complex or non-standard procedures Identify opportunities to optimise the provider network, reduce unwarranted variation and improve patient value Implement and manage group practice contracts and performance of key specialist networks Operational coordination: Support the delivery of clinical pathways and service development initiatives Data & insight: Analyse activity, financial and quality data to influence provider behaviour Produce reports, dashboards and insight summaries for senior stakeholders Identify trends, risks and opportunities within the provider network Project & stakeholder management: Lead or support projects related to network expansion, service transformation or pathway development Collaborate with clinical, commercial, operations, marketing and finance teams Represent provider management in cross-functional workstreams and external forums About you: Essential experience & skills: Experience in provider or network management within private healthcare, NHS or medical services Strong understanding of acute care environments and consultant/surgeon workflows Excellent relationship management skills with senior clinical stakeholders Ability to interpret clinical, operational and financial data Strong organisational and problem-solving skills Clear, confident written and verbal communication Desirable: Experience working directly with specialist or practitioner groups Knowledge of UK private healthcare regulation, CQC standards and clinical governance Commercial contract management experience Understanding of value-based healthcare or pathway optimisation Required Criteria Experience in provider or network management within private healthcare, NHS or medical services Excellent relationship management skills with senior clinical stakeholders Ability to interpret clinical, operational and financial data Desired Criteria Experience working directly with specialist or practitioner groups Knowledge of UK private healthcare regulation, CQC standards and clinical governance Commercial contract management experience Skills Needed Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges - and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Not disclosed
Technical Support Specialist - Production Machinery £40,000 - £45,000 + Excellent Benefits Rochdale Are you an Electrical Engineer with experience of technical support and fault diagnosis for Production Machinery? This is a great opportunity to join a close knit team working for an international manufacturing business with an impressive customer portfolio. This is an office based role but you will liaise extensively with both external customers and internal Field Service Engineers to provide remote technical support for issues and breakdowns on a range of Production Machinery. Key Responsibilities: Trouble shooting and problem solving following a fault or machine break-down at customer site, ensuring equipment is restored to full operational efficiency as quickly as possible Become a subject matter expert across the company's product line, providing technical guidance and hands-on support to Field Service Engineers when they are faced with more complex issues Coach and mentor Field Service Engineers and Apprentices in order to improve technical knowledge within the team Support with the planning of major projects, upgrades, and installations and provide remote technical input during installations, as required Provide technical analysis / reports on parts and machine performance to internal departments within the business Ideal skills and experience: Strong background / qualifications in Electrical Engineering Experience working with production machinery, packaging or pharmaceutical industry experience would be a particular advantage but not essential Previous experience in a technical support role, either as a Field Service Engineer or similar remote support role High attention to detail with strong problem-solving, trouble shooting and fault diagnosis skills Excellent communication and customer service, with the ability to provide clear instructions and technical support remotely / over the phone Why should I apply? Chance to work for a fantastic, international business with a global footprint Great opportunities for career growth, training and professional development Fantastic company benefits including private health insurance Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit
May 04, 2026
Full time
Technical Support Specialist - Production Machinery £40,000 - £45,000 + Excellent Benefits Rochdale Are you an Electrical Engineer with experience of technical support and fault diagnosis for Production Machinery? This is a great opportunity to join a close knit team working for an international manufacturing business with an impressive customer portfolio. This is an office based role but you will liaise extensively with both external customers and internal Field Service Engineers to provide remote technical support for issues and breakdowns on a range of Production Machinery. Key Responsibilities: Trouble shooting and problem solving following a fault or machine break-down at customer site, ensuring equipment is restored to full operational efficiency as quickly as possible Become a subject matter expert across the company's product line, providing technical guidance and hands-on support to Field Service Engineers when they are faced with more complex issues Coach and mentor Field Service Engineers and Apprentices in order to improve technical knowledge within the team Support with the planning of major projects, upgrades, and installations and provide remote technical input during installations, as required Provide technical analysis / reports on parts and machine performance to internal departments within the business Ideal skills and experience: Strong background / qualifications in Electrical Engineering Experience working with production machinery, packaging or pharmaceutical industry experience would be a particular advantage but not essential Previous experience in a technical support role, either as a Field Service Engineer or similar remote support role High attention to detail with strong problem-solving, trouble shooting and fault diagnosis skills Excellent communication and customer service, with the ability to provide clear instructions and technical support remotely / over the phone Why should I apply? Chance to work for a fantastic, international business with a global footprint Great opportunities for career growth, training and professional development Fantastic company benefits including private health insurance Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit
Overview Head of Third Party Damage (Claims ERS) Grade: 2 Reporting to: Head of Claims, ERS Location: London About us ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK's largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer's needs. Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce. The role The Head of Third Party Claims is responsible for leading, developing, and managing the end-to-end third- party claims journey. This includes strategic oversight of operational performance, technical excellence, and service delivery across all third-party claims functions, from Agriculture to Prestige vehicles. Key responsibilities Ensuring fair customer outcomes and compliance with internal policies, legal standards, and regulatory requirements. Driving cost control throughout the claims lifecycle across all elements of Third Party claims spend. Identifying and developing commercial opportunities through market, legal, and technical insight. Owning and influencing key elements of the third-party claims supply chain costs. Driving claims digitalisation and automation initiatives. This role sits within a market-leading central technical function focused on customer outcomes, indemnity control and case reserving adequacy. It requires the ability to develop and implement strategy based on detailed financial analysis, with a focus on performance improvement and proactive management of risks, threats, and opportunities related to claims leakage. Key responsibilities Develop and deliver the strategic vision for third party motor claims to align with the overall claims strategy. Drive innovation using data analytics, technology and process optimisation. Oversee and support the effective management of complex and high value claims and processes with technical, regulatory or financial implications. Build influential relationships with external partners including repair networks, solicitors, the General Terms of Agreement (GTA) committee, Credit Hire Organisation's (CHO's) and third party insurers. Monitor management information, analyse and manage performance. Additionally ensure partners represent the ERS values and that the ERS brand is protected in relation to their actions including but not limited to Consumer Duty, Operational Resilience, Lloyds Oversight principles and other legal and regulatory requirements. Manage claims budgets, expense ratios and indemnity spend to ensure financial targets are met. Initiate indemnity control and operational effectiveness initiatives with sound business cases, tracking post implementation performance. Engage, lead and coach the third-party claims management team to achieve operational excellence and seek opportunity for continuous improvement. Ensure effective management of case reserving in accordance with the company's published reserving policy. Contribute to review of reserving philosophy and technical reserve allocation, ensuring that Actuaries are provided with a good understanding of working practices and developments in the Claims function. Collaborate with internal business partners to improve insight of performance using management information and identify and deploy remedial and opportunistic actions. Use analysis to draft reports, support the preparation of executive and board packs and provide insight to financial performance of the portfolio to Underwriting, Actuarial and Finance. Provide proactive diagnosis of trends and areas for improvement with a focus on clarity, accuracy and strategic relevance. Counter the impact of fraud on claims by developing and adopting appropriate strategies in conjunction with the Fraud Team. Essential qualifications, skills, and experience Extensive experience in motor claims management, with a thorough understanding of claims processes and current market trends. Proven ability to deliver on key goals and drive measurable performance improvements within tight timeframes. In-depth technical expertise in motor liability, credit hire, personal injury, and relevant legal and regulatory frameworks. Experience of working with actuarial development triangles. Skilled in producing professional, well-structured, and accurate reports suitable for formal committee review, within set deadlines. Track record of delivering a strategic review of credit hire controls and initiatives to improve the customer experience and enhance controls on indemnity spend. Desirable qualifications, skills, and experience Demonstrable experience in leading claims automation initiatives or driving digital transformation within a claims environment. Desirable behavioural attributes High level of numeracy and analytical skills, with the ability to interpret data and identify underlying trends that support sound judgment within decision-making Innovative approach to problem solving Maintains a strategic perspective Strong commercial awareness with a clear understanding of portfolio performance across both Claims and Underwriting functions. Flexible leadership style, with a passion for coaching and developing team members to support personal growth. Ability to build effective internal and external relationships. Excellent communication, negotiation, and stakeholder engagement capabilities. Results-driven, with a focus on identifying opportunities for improvement and delivering enhanced outcomes. Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
May 03, 2026
Full time
Overview Head of Third Party Damage (Claims ERS) Grade: 2 Reporting to: Head of Claims, ERS Location: London About us ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK's largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer's needs. Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce. The role The Head of Third Party Claims is responsible for leading, developing, and managing the end-to-end third- party claims journey. This includes strategic oversight of operational performance, technical excellence, and service delivery across all third-party claims functions, from Agriculture to Prestige vehicles. Key responsibilities Ensuring fair customer outcomes and compliance with internal policies, legal standards, and regulatory requirements. Driving cost control throughout the claims lifecycle across all elements of Third Party claims spend. Identifying and developing commercial opportunities through market, legal, and technical insight. Owning and influencing key elements of the third-party claims supply chain costs. Driving claims digitalisation and automation initiatives. This role sits within a market-leading central technical function focused on customer outcomes, indemnity control and case reserving adequacy. It requires the ability to develop and implement strategy based on detailed financial analysis, with a focus on performance improvement and proactive management of risks, threats, and opportunities related to claims leakage. Key responsibilities Develop and deliver the strategic vision for third party motor claims to align with the overall claims strategy. Drive innovation using data analytics, technology and process optimisation. Oversee and support the effective management of complex and high value claims and processes with technical, regulatory or financial implications. Build influential relationships with external partners including repair networks, solicitors, the General Terms of Agreement (GTA) committee, Credit Hire Organisation's (CHO's) and third party insurers. Monitor management information, analyse and manage performance. Additionally ensure partners represent the ERS values and that the ERS brand is protected in relation to their actions including but not limited to Consumer Duty, Operational Resilience, Lloyds Oversight principles and other legal and regulatory requirements. Manage claims budgets, expense ratios and indemnity spend to ensure financial targets are met. Initiate indemnity control and operational effectiveness initiatives with sound business cases, tracking post implementation performance. Engage, lead and coach the third-party claims management team to achieve operational excellence and seek opportunity for continuous improvement. Ensure effective management of case reserving in accordance with the company's published reserving policy. Contribute to review of reserving philosophy and technical reserve allocation, ensuring that Actuaries are provided with a good understanding of working practices and developments in the Claims function. Collaborate with internal business partners to improve insight of performance using management information and identify and deploy remedial and opportunistic actions. Use analysis to draft reports, support the preparation of executive and board packs and provide insight to financial performance of the portfolio to Underwriting, Actuarial and Finance. Provide proactive diagnosis of trends and areas for improvement with a focus on clarity, accuracy and strategic relevance. Counter the impact of fraud on claims by developing and adopting appropriate strategies in conjunction with the Fraud Team. Essential qualifications, skills, and experience Extensive experience in motor claims management, with a thorough understanding of claims processes and current market trends. Proven ability to deliver on key goals and drive measurable performance improvements within tight timeframes. In-depth technical expertise in motor liability, credit hire, personal injury, and relevant legal and regulatory frameworks. Experience of working with actuarial development triangles. Skilled in producing professional, well-structured, and accurate reports suitable for formal committee review, within set deadlines. Track record of delivering a strategic review of credit hire controls and initiatives to improve the customer experience and enhance controls on indemnity spend. Desirable qualifications, skills, and experience Demonstrable experience in leading claims automation initiatives or driving digital transformation within a claims environment. Desirable behavioural attributes High level of numeracy and analytical skills, with the ability to interpret data and identify underlying trends that support sound judgment within decision-making Innovative approach to problem solving Maintains a strategic perspective Strong commercial awareness with a clear understanding of portfolio performance across both Claims and Underwriting functions. Flexible leadership style, with a passion for coaching and developing team members to support personal growth. Ability to build effective internal and external relationships. Excellent communication, negotiation, and stakeholder engagement capabilities. Results-driven, with a focus on identifying opportunities for improvement and delivering enhanced outcomes. Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview As a Test Engineeryou will be ensuring software quality by designing and executing test plans, identifying defects, and collaborating with developers to resolve issues. Our Test Engineersplay a key role in for ensuring the quality and reliability of our products through rigorous testing and analysis. You will work closely with developers, product managers and other stakeholders across our business to identify and resolve issues and contribute to the continuous improvement of our testing processes. Responsibilities Design, develop, and execute test plans and test cases. Identify, document, and track defects and issues. Collaborate with developers to troubleshoot and resolve issues. Perform regression testing to ensure existing functionality is not affected by new changes. Develop and maintain automated test scripts. Participate in code reviews and provide feedback on testability and quality. Continuously improve testing processes and methodologies. Qualifications Desirable qualifications and experience; Agile development - strong understanding of Agile values and principles, as well as Scrum framework DevOps Experience of test-driven development (unit testing, mocking, integration testing) Understanding of DevOps practices (CI & CD) Familiarity of Cloud environments (e.g., Azure) Experience with manual or automated testing • ISTQB Software Testing Good analysis and problem-solving skills Effective communicator Attention to detail Advocate of code quality, clean code, and best practice Ability to interpret and document processes Self-motivation and willingness to learn and explore new ideas An understanding of Motor Claims, Insurance and Vehicle Repair (Desirable) Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Company pension scheme with employer contributions. 33 days' holiday pro rata (including bank holidays) Save money with up to 40% discount on Aviva products and other retailer discounts. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days. We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 14 days
May 03, 2026
Full time
Overview As a Test Engineeryou will be ensuring software quality by designing and executing test plans, identifying defects, and collaborating with developers to resolve issues. Our Test Engineersplay a key role in for ensuring the quality and reliability of our products through rigorous testing and analysis. You will work closely with developers, product managers and other stakeholders across our business to identify and resolve issues and contribute to the continuous improvement of our testing processes. Responsibilities Design, develop, and execute test plans and test cases. Identify, document, and track defects and issues. Collaborate with developers to troubleshoot and resolve issues. Perform regression testing to ensure existing functionality is not affected by new changes. Develop and maintain automated test scripts. Participate in code reviews and provide feedback on testability and quality. Continuously improve testing processes and methodologies. Qualifications Desirable qualifications and experience; Agile development - strong understanding of Agile values and principles, as well as Scrum framework DevOps Experience of test-driven development (unit testing, mocking, integration testing) Understanding of DevOps practices (CI & CD) Familiarity of Cloud environments (e.g., Azure) Experience with manual or automated testing • ISTQB Software Testing Good analysis and problem-solving skills Effective communicator Attention to detail Advocate of code quality, clean code, and best practice Ability to interpret and document processes Self-motivation and willingness to learn and explore new ideas An understanding of Motor Claims, Insurance and Vehicle Repair (Desirable) Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Company pension scheme with employer contributions. 33 days' holiday pro rata (including bank holidays) Save money with up to 40% discount on Aviva products and other retailer discounts. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days. We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 14 days
Senior Surveyor - Permanent, Full-Time Opportunity (37.5 hours) Southgate (N14) - hybrid role requiring regular office and site attendance alongside some days working from home. £58,664 - £61,751 We're on the lookout for an experienced Senior Property Surveyor to play a key role in our dynamic Property Directorate. This is your opportunity to take ownership of a small team of surveyors and provide advice and support on challenging repairs, structural issues, and major defects delivering real results for our residents while balancing quality, compliance, and value for money. In this pivotal role, you'll lead the investigation and resolution of non-routine repairs, damp and mould issues, and ad hoc planned replacements. You'll bring a proactive and resident-focused mindset, working collaboratively across departments to ensure every home is safe, secure, and well-maintained. What You'll Be Doing Be the go-to expert for your team within the Property Directorate and for assisting your team in diagnosing and resolving complex building faults. Independently manage a varied team and a small caseload and the team duties include damp and mould, insurance works, and more significant or specialist repairs. Lead on the accurate diagnosis of building issues, applying your strong knowledge of damp and mould , HHSRS , and building pathology to identify and categorise Category 1 & 2 hazards. Ensure systems are updated by the team, H&S is complied with all necessary training is requested and updated on our systems Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works. Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight. Review and advise on home improvement requests with a focus on safeguarding our housing stock. Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience. What You'll Bring A proven track record in managing a team and resolving complex property repairs and maintenance issues. A deep understanding of housing construction, maintenance diagnostics, and the NHF Schedule of Rates . Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively. Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions. A genuine curiosity, commitment, and drive to fix things right, the first time within budget and to the highest standard. Experience working collaboratively with both technical and non-technical teams. To meet our commitment to providing safe, high quality services to our customers, this role requires a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
May 03, 2026
Full time
Senior Surveyor - Permanent, Full-Time Opportunity (37.5 hours) Southgate (N14) - hybrid role requiring regular office and site attendance alongside some days working from home. £58,664 - £61,751 We're on the lookout for an experienced Senior Property Surveyor to play a key role in our dynamic Property Directorate. This is your opportunity to take ownership of a small team of surveyors and provide advice and support on challenging repairs, structural issues, and major defects delivering real results for our residents while balancing quality, compliance, and value for money. In this pivotal role, you'll lead the investigation and resolution of non-routine repairs, damp and mould issues, and ad hoc planned replacements. You'll bring a proactive and resident-focused mindset, working collaboratively across departments to ensure every home is safe, secure, and well-maintained. What You'll Be Doing Be the go-to expert for your team within the Property Directorate and for assisting your team in diagnosing and resolving complex building faults. Independently manage a varied team and a small caseload and the team duties include damp and mould, insurance works, and more significant or specialist repairs. Lead on the accurate diagnosis of building issues, applying your strong knowledge of damp and mould , HHSRS , and building pathology to identify and categorise Category 1 & 2 hazards. Ensure systems are updated by the team, H&S is complied with all necessary training is requested and updated on our systems Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works. Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight. Review and advise on home improvement requests with a focus on safeguarding our housing stock. Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience. What You'll Bring A proven track record in managing a team and resolving complex property repairs and maintenance issues. A deep understanding of housing construction, maintenance diagnostics, and the NHF Schedule of Rates . Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively. Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions. A genuine curiosity, commitment, and drive to fix things right, the first time within budget and to the highest standard. Experience working collaboratively with both technical and non-technical teams. To meet our commitment to providing safe, high quality services to our customers, this role requires a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Customer Service Advisor Red is excited to be recruiting for a Customer Service Advisor to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Customer Service Advisor: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Customer Service Advisor: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Customer Service Advsior: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)
May 03, 2026
Full time
Customer Service Advisor Red is excited to be recruiting for a Customer Service Advisor to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Customer Service Advisor: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Customer Service Advisor: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Customer Service Advsior: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)
Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: 26,938 - 28,609 plus up to 2,000 performance-related bonus Job Type: Permanent, Full Time Working hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What You'll Be Doing: Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. What We're looking for: Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving. Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued. Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care. Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best. Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies. Why This Opportunity is So Exciting: Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay! Join an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better. Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up. A Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of;Customer Service Assistant, Customer Service Executive may also be considered for this role.
May 03, 2026
Full time
Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: 26,938 - 28,609 plus up to 2,000 performance-related bonus Job Type: Permanent, Full Time Working hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What You'll Be Doing: Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with. What We're looking for: Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving. Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued. Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care. Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best. Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies. Why This Opportunity is So Exciting: Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay! Join an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better. Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up. A Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of;Customer Service Assistant, Customer Service Executive may also be considered for this role.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled by a passion for technology as a means to solve complex business problems and achieve our clients' objectives. About the Role The Project Network Engineer plays a key role in the design and delivery of secure, resilient, and scalable network solutions as part of a major transformation programme for a large client in the energy sector. This is not a traditional BAU support role. It is a project led engineering position focused on the design, implementation, testing, and controlled transition of next generation network capabilities that support business growth, security, and operational resilience. The successful candidate will bring strong technical expertise across enterprise networking and security, with the ability to move confidently between detailed design work and hands on delivery. They will be comfortable producing low level designs, supporting proof of concept activity, building and validating solutions, and working directly with senior stakeholders and blue chip customers. The role requires someone who can contribute throughout the project lifecycle, from technical discovery and design through to implementation, testing, migration, and handover. Candidates should ideally be qualified to Cisco CCNP level, although those with CCNA and strong demonstrable project based experience will also be considered. Experience with Palo Alto technologies is highly desirable. Exposure to regulated or critical infrastructure environments such as energy, oil and gas, defence, or Operational Technology would be advantageous. Key Responsibilities Design and deliver enterprise network solutions across routing, switching, firewall, and where required wireless technologies, with a strong emphasis on project implementation rather than BAU administration. Produce high quality low level designs, implementation plans, migration plans, and build documentation to support project delivery. Deploy, configure, test, and optimise network infrastructure using strong Cisco networking knowledge at CCNP level or equivalent. Support the design and implementation of modern network architectures, including traditional three tier campus designs and spine leaf or fabric based architectures using technologies such as Cisco ACI or VXLAN EVPN. Configure and support Palo Alto security platforms, including next generation firewalls, Panorama, security policy implementation, NAT, VPNs, and threat prevention features. Apply strong working knowledge of core network protocols and services, including BGP, OSPF, IS IS, VXLAN, VLANs, HSRP/VRRP, routing policy, multicast, and related enterprise services. Undertake hands on build, proof of concept, lab validation, and technical testing activity to de risk delivery and validate designs before deployment into production. Troubleshoot and resolve complex technical issues encountered during project delivery, implementation, migration, or testing phases. Work closely with architects, project managers, security teams, and customer stakeholders to ensure solutions are aligned to agreed design principles, standards, and governance requirements. Support change execution through the preparation, rehearsal, and implementation of changes within controlled project and operational environments. Produce and maintain accurate technical documentation, including configuration baselines, as built records, network diagrams, test results, and support handover material. Contribute to technical workshops, design reviews, and customer discussions, with the confidence to explain technical decisions clearly and credibly. Understand how network infrastructure integrates with wider platform components, including compute and storage environments built on VMware, Nutanix, and Hyper V. Skills and Experience Strong enterprise networking background with hands on experience in project delivery, implementation, and design. Cisco networking expertise to CCNP level preferred; CCNA with strong relevant experience will also be considered. Good experience across core enterprise routing and switching technologies. Strong understanding of modern data centre and campus network design patterns. Experience with Palo Alto firewalls and centralised management through Panorama is desirable. Ability to produce detailed technical and low level design documentation to a high standard. Experience of delivering technical solutions in structured and governed environments. Strong troubleshooting and diagnostic skills across complex network environments. Comfortable working directly with customers, including large enterprise or blue chip organisations. Experience in regulated or critical infrastructure sectors such as energy, utilities, oil and gas, defence, or OT environments would be beneficial. Qualifications Cisco CCNP preferred Cisco CCNA or other relevant networking certifications will be considered Palo Alto certifications or relevant practical experience desirable Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
May 03, 2026
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled by a passion for technology as a means to solve complex business problems and achieve our clients' objectives. About the Role The Project Network Engineer plays a key role in the design and delivery of secure, resilient, and scalable network solutions as part of a major transformation programme for a large client in the energy sector. This is not a traditional BAU support role. It is a project led engineering position focused on the design, implementation, testing, and controlled transition of next generation network capabilities that support business growth, security, and operational resilience. The successful candidate will bring strong technical expertise across enterprise networking and security, with the ability to move confidently between detailed design work and hands on delivery. They will be comfortable producing low level designs, supporting proof of concept activity, building and validating solutions, and working directly with senior stakeholders and blue chip customers. The role requires someone who can contribute throughout the project lifecycle, from technical discovery and design through to implementation, testing, migration, and handover. Candidates should ideally be qualified to Cisco CCNP level, although those with CCNA and strong demonstrable project based experience will also be considered. Experience with Palo Alto technologies is highly desirable. Exposure to regulated or critical infrastructure environments such as energy, oil and gas, defence, or Operational Technology would be advantageous. Key Responsibilities Design and deliver enterprise network solutions across routing, switching, firewall, and where required wireless technologies, with a strong emphasis on project implementation rather than BAU administration. Produce high quality low level designs, implementation plans, migration plans, and build documentation to support project delivery. Deploy, configure, test, and optimise network infrastructure using strong Cisco networking knowledge at CCNP level or equivalent. Support the design and implementation of modern network architectures, including traditional three tier campus designs and spine leaf or fabric based architectures using technologies such as Cisco ACI or VXLAN EVPN. Configure and support Palo Alto security platforms, including next generation firewalls, Panorama, security policy implementation, NAT, VPNs, and threat prevention features. Apply strong working knowledge of core network protocols and services, including BGP, OSPF, IS IS, VXLAN, VLANs, HSRP/VRRP, routing policy, multicast, and related enterprise services. Undertake hands on build, proof of concept, lab validation, and technical testing activity to de risk delivery and validate designs before deployment into production. Troubleshoot and resolve complex technical issues encountered during project delivery, implementation, migration, or testing phases. Work closely with architects, project managers, security teams, and customer stakeholders to ensure solutions are aligned to agreed design principles, standards, and governance requirements. Support change execution through the preparation, rehearsal, and implementation of changes within controlled project and operational environments. Produce and maintain accurate technical documentation, including configuration baselines, as built records, network diagrams, test results, and support handover material. Contribute to technical workshops, design reviews, and customer discussions, with the confidence to explain technical decisions clearly and credibly. Understand how network infrastructure integrates with wider platform components, including compute and storage environments built on VMware, Nutanix, and Hyper V. Skills and Experience Strong enterprise networking background with hands on experience in project delivery, implementation, and design. Cisco networking expertise to CCNP level preferred; CCNA with strong relevant experience will also be considered. Good experience across core enterprise routing and switching technologies. Strong understanding of modern data centre and campus network design patterns. Experience with Palo Alto firewalls and centralised management through Panorama is desirable. Ability to produce detailed technical and low level design documentation to a high standard. Experience of delivering technical solutions in structured and governed environments. Strong troubleshooting and diagnostic skills across complex network environments. Comfortable working directly with customers, including large enterprise or blue chip organisations. Experience in regulated or critical infrastructure sectors such as energy, utilities, oil and gas, defence, or OT environments would be beneficial. Qualifications Cisco CCNP preferred Cisco CCNA or other relevant networking certifications will be considered Palo Alto certifications or relevant practical experience desirable Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Print Sales Co-ordinator Location: Near St Ives, Cambridgeshire Salary: £24,454 to £24,954 (DOE) Hours: 37 hours per week, Monday to Friday Benefits: Contributory pension scheme, Private healthcare, Life insurance, 25 days annual leave + bank holidays The Company Our client is a well established UK manufacturer and supplier of specialist print and marking solutions, supporting a wide range of industries including events, entertainment and industrial sectors. With a strong reputation for quality and bespoke products, they operate both across the UK and internationally. The Role This is a busy and detail focused role responsible for coordinating and processing print and bespoke product orders across UK and export markets. You will play a key role in ensuring orders are processed accurately, artwork is approved on time and communication between customers, suppliers and internal teams runs smoothly. Key Responsibilities Process print sales orders, quotes and proformas accurately and in line with company procedures Raise purchase orders and liaise with suppliers to manage delivery schedules and order progress Co-ordinate artwork approvals with customers and ensure all amendments are actioned correctly Maintain accurate records across CRM systems, trackers and documentation Act as a key point of contact for order queries , resolving issues efficiently Work closely with sales, accounts and warehouse teams to ensure smooth order fulfilment Build strong relationships with customers and support the wider sales function Provide general administrative support and team cover when required Skills & Experience Previous experience in an administration, sales support or order processing role Strong attention to detail with the ability to manage high volumes of work accurately Excellent organisational skills and ability to prioritise workload effectively Confident communicator, able to liaise with customers, suppliers and internal teams Experience using CRM systems and Microsoft Office Ability to work in a fast paced, deadline driven environment The Person Highly organised with a strong eye for detail Proactive and able to manage multiple tasks simultaneously A team player who thrives in a collaborative environment Customer focused with a problem solving mindset This is an excellent opportunity to join a growing and reputable business offering a varied role within a supportive team environment, ideal for someone who enjoys coordination, organisation and working at pace. If you are interested in the role of Sales Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing. If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
May 03, 2026
Full time
Print Sales Co-ordinator Location: Near St Ives, Cambridgeshire Salary: £24,454 to £24,954 (DOE) Hours: 37 hours per week, Monday to Friday Benefits: Contributory pension scheme, Private healthcare, Life insurance, 25 days annual leave + bank holidays The Company Our client is a well established UK manufacturer and supplier of specialist print and marking solutions, supporting a wide range of industries including events, entertainment and industrial sectors. With a strong reputation for quality and bespoke products, they operate both across the UK and internationally. The Role This is a busy and detail focused role responsible for coordinating and processing print and bespoke product orders across UK and export markets. You will play a key role in ensuring orders are processed accurately, artwork is approved on time and communication between customers, suppliers and internal teams runs smoothly. Key Responsibilities Process print sales orders, quotes and proformas accurately and in line with company procedures Raise purchase orders and liaise with suppliers to manage delivery schedules and order progress Co-ordinate artwork approvals with customers and ensure all amendments are actioned correctly Maintain accurate records across CRM systems, trackers and documentation Act as a key point of contact for order queries , resolving issues efficiently Work closely with sales, accounts and warehouse teams to ensure smooth order fulfilment Build strong relationships with customers and support the wider sales function Provide general administrative support and team cover when required Skills & Experience Previous experience in an administration, sales support or order processing role Strong attention to detail with the ability to manage high volumes of work accurately Excellent organisational skills and ability to prioritise workload effectively Confident communicator, able to liaise with customers, suppliers and internal teams Experience using CRM systems and Microsoft Office Ability to work in a fast paced, deadline driven environment The Person Highly organised with a strong eye for detail Proactive and able to manage multiple tasks simultaneously A team player who thrives in a collaborative environment Customer focused with a problem solving mindset This is an excellent opportunity to join a growing and reputable business offering a varied role within a supportive team environment, ideal for someone who enjoys coordination, organisation and working at pace. If you are interested in the role of Sales Administrator and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing. If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Sales Support Administrator Location: East Grinstead office Hybrid : After probation work from home options are available to you Salary : 25,000 - 26,000 starting salary, Full time job. College leaver / Graduate Job Our client has built a long term reputation as a leading online and onsite health, safety, ergonomics, and security risk management specialist. They are a long standing business who are looking for their next employee! They succeed together and whilst each division specialises in its core products and services, the aim is to share best practice and support each other as they grow. Achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow. Believing in a flat organisational structure that prizes expertise and relationships equally. We've built a work ace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves. What will you be doing ? You will work closely with the Sales Team, creating sales and providing support. To act as liaison between Clients, Sales Team and supplier teams to build good working relations and assist with the sales administration. This is an excellent opportunity for a customer or sales driven individual who has a desire to succeed. Responsibilities Prospecting new leads Providing customers with quotations Selling products Working to strict activity targets Assisting the Property and Insurance Customer Services Team Helping and managing data in the Company systems Helping ensure all data entry activities are completed accurately and in a timely manner Liaising with suppliers, customers, contractors, and sales team to ensure timely booking of surveys and driver training. Resolving or escalating where appropriate customer and supplier issues, initiating communication with the sales team and keeping them informed Assisting your Line Manager with internal team projects Undertaking any other responsibilities that may become necessary for the proper performance of the role Knowledge/Skills/Qualifications Strong communication skills (written and verbal) with both internal and external customers both by telephone and in writing (email). Good administrative and time management skills Good understanding of Microsoft Excel Commercial awareness able to balance the needs of the client against the needs of the business Ability to work successfully under pressure and against tight deadlines. Can manage own workload and act independently if required Strong attention to details and high level of accuracy Key Competencies Business Understanding the Customer Management of Information Communicating and influencing skills Planning and organisation Technical Risk Products, Services and guidance Internal Data Management and booking systems - operational knowledge We can teach you about the industry and the software we use, if your are a college leaver or a graduate please do apply! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 03, 2026
Full time
Sales Support Administrator Location: East Grinstead office Hybrid : After probation work from home options are available to you Salary : 25,000 - 26,000 starting salary, Full time job. College leaver / Graduate Job Our client has built a long term reputation as a leading online and onsite health, safety, ergonomics, and security risk management specialist. They are a long standing business who are looking for their next employee! They succeed together and whilst each division specialises in its core products and services, the aim is to share best practice and support each other as they grow. Achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow. Believing in a flat organisational structure that prizes expertise and relationships equally. We've built a work ace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves. What will you be doing ? You will work closely with the Sales Team, creating sales and providing support. To act as liaison between Clients, Sales Team and supplier teams to build good working relations and assist with the sales administration. This is an excellent opportunity for a customer or sales driven individual who has a desire to succeed. Responsibilities Prospecting new leads Providing customers with quotations Selling products Working to strict activity targets Assisting the Property and Insurance Customer Services Team Helping and managing data in the Company systems Helping ensure all data entry activities are completed accurately and in a timely manner Liaising with suppliers, customers, contractors, and sales team to ensure timely booking of surveys and driver training. Resolving or escalating where appropriate customer and supplier issues, initiating communication with the sales team and keeping them informed Assisting your Line Manager with internal team projects Undertaking any other responsibilities that may become necessary for the proper performance of the role Knowledge/Skills/Qualifications Strong communication skills (written and verbal) with both internal and external customers both by telephone and in writing (email). Good administrative and time management skills Good understanding of Microsoft Excel Commercial awareness able to balance the needs of the client against the needs of the business Ability to work successfully under pressure and against tight deadlines. Can manage own workload and act independently if required Strong attention to details and high level of accuracy Key Competencies Business Understanding the Customer Management of Information Communicating and influencing skills Planning and organisation Technical Risk Products, Services and guidance Internal Data Management and booking systems - operational knowledge We can teach you about the industry and the software we use, if your are a college leaver or a graduate please do apply! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Job Title: Technical Sales Engineer Location: Covering North and North West regions Salary: Competitive based on experience Job type: Permanent, Full Time Kyocera is a global leader in cutting tool technology, supporting customers across aerospace, automotive and general engineering with high-performance tooling solutions and technical expertise. We're looking for a driven and commercially minded Technical Sales Engineer to join our external sales team and manage a well-established territory across the North and North West region. About the role This is more than a sales role - it's an opportunity to become a trusted technical partner to customers, delivering solutions that improve productivity, performance and value. If you have cutting tool knowledge, enjoy solving machining challenges, and want to grow with a forward-thinking market leader, we'd like to hear from you. You'll manage and develop an established customer base while identifying new growth opportunities across direct and distribution channels. Responsibilities include: Developing and growing existing customer accounts Identifying and winning new business opportunities Providing technical tooling advice and application support Demonstrating products and delivering value-led customer presentations Recommending solutions to improve machining performance and productivity Preparing proposals, quotations and technical recommendations Working closely with internal sales, applications and support teams Managing activity through CRM and supporting regional sales strategy About you Experience in technical sales, cutting tools or metal cutting applications Strong machining, tooling or manufacturing knowledge A consultative approach to customer relationships Commercial drive and a track record of growing accounts Strong communication and problem-solving skills Ability to work independently and manage a territory effectively We're also open to: Engineers or tooling specialists looking to move into technical sales, provided you have strong customer skills and the ambition to succeed. Why join us: This is a chance to join an established, progressive market leader with excellent technical support, strong products and real opportunity. You'll be supported by an experienced leadership team, work alongside skilled sales and application engineers, and have the tools and autonomy to make a real impact. We offer a strong package including: Competitive salary (negotiable based on experience) Annual bonus opportunity Fully expensed company vehicle, mobile phone and ipad Pension (5% matched) Private health insurance Profit share Life cover (3x salary) 25 days holiday plus public holidays Laptop, mobile phone and iPad Company expenses card Structured induction and ongoing support Apply now if you're looking for a technical sales role where you can combine engineering knowledge with commercial success, and be backed by a respected global brand, we'd love to hear from you. Candidates with experience of; Technical Sales Engineer, Field Sales Engineer, Area Sales Manager, Regional Sales Manager, Business Development Manager, Applications Engineer, Sales Engineer (Cutting Tools), Account Manager (Engineering), Technical Sales Executive, Regional Account Manager, Territory Manager will also be considered for this role
May 02, 2026
Full time
Job Title: Technical Sales Engineer Location: Covering North and North West regions Salary: Competitive based on experience Job type: Permanent, Full Time Kyocera is a global leader in cutting tool technology, supporting customers across aerospace, automotive and general engineering with high-performance tooling solutions and technical expertise. We're looking for a driven and commercially minded Technical Sales Engineer to join our external sales team and manage a well-established territory across the North and North West region. About the role This is more than a sales role - it's an opportunity to become a trusted technical partner to customers, delivering solutions that improve productivity, performance and value. If you have cutting tool knowledge, enjoy solving machining challenges, and want to grow with a forward-thinking market leader, we'd like to hear from you. You'll manage and develop an established customer base while identifying new growth opportunities across direct and distribution channels. Responsibilities include: Developing and growing existing customer accounts Identifying and winning new business opportunities Providing technical tooling advice and application support Demonstrating products and delivering value-led customer presentations Recommending solutions to improve machining performance and productivity Preparing proposals, quotations and technical recommendations Working closely with internal sales, applications and support teams Managing activity through CRM and supporting regional sales strategy About you Experience in technical sales, cutting tools or metal cutting applications Strong machining, tooling or manufacturing knowledge A consultative approach to customer relationships Commercial drive and a track record of growing accounts Strong communication and problem-solving skills Ability to work independently and manage a territory effectively We're also open to: Engineers or tooling specialists looking to move into technical sales, provided you have strong customer skills and the ambition to succeed. Why join us: This is a chance to join an established, progressive market leader with excellent technical support, strong products and real opportunity. You'll be supported by an experienced leadership team, work alongside skilled sales and application engineers, and have the tools and autonomy to make a real impact. We offer a strong package including: Competitive salary (negotiable based on experience) Annual bonus opportunity Fully expensed company vehicle, mobile phone and ipad Pension (5% matched) Private health insurance Profit share Life cover (3x salary) 25 days holiday plus public holidays Laptop, mobile phone and iPad Company expenses card Structured induction and ongoing support Apply now if you're looking for a technical sales role where you can combine engineering knowledge with commercial success, and be backed by a respected global brand, we'd love to hear from you. Candidates with experience of; Technical Sales Engineer, Field Sales Engineer, Area Sales Manager, Regional Sales Manager, Business Development Manager, Applications Engineer, Sales Engineer (Cutting Tools), Account Manager (Engineering), Technical Sales Executive, Regional Account Manager, Territory Manager will also be considered for this role
Sales Administrator - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. We are looking to recruit an organised and experienced Sales Administrator to join our clients busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
May 02, 2026
Full time
Sales Administrator - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. We are looking to recruit an organised and experienced Sales Administrator to join our clients busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Who are we? Snapper is a technology company that offers high-powered data solutions to the global public transport market. We help our clients deliver intelligent and adaptable public transport solutions and exceptional user experiences. We create excellent experiences in public transport that accelerate our journey towards a more sustainable world. Public transport is a key lever to decarbonise and decongest our cities. We know when the public transport experience is consistent, easy and reliable it becomes a genuinely desirable alternative to high-carbon, space-inefficient transport like the private car. Fewer cars, better planet! About the role The purpose is to focus on customer satisfaction, retention, and support word of mouth referral for users of the Mosaiq Transit Intelligence Suite. This role supports our Customer Success Lead to set the tone for customers from when they onboard to Mosaiq right through the lifecycle. Your aim is for customers and partners to get the most value from Mosaiq and Snapper to manage and improve the performance of the Public Transit network. What will you be doing? You'll work alongside and support our Customer Success Lead, identifying and championing process and product improvements, delivering customer-led insights to the rest of the Snapper team. Responsibilities will include: Onboarding: Guide new customers/partners through needs discovery, setup, and implementation to ensure a smooth Mosaiq go-live. Training and Education: Deliver webinars, docs, tutorials, and personalised sessions so customers use Mosaiq effectively for their specific requirements. Account Management: Primary contact for customers; support Snapper's partners to manage relationships, engage proactively on evolving needs, assist daily, advise on escalation, and spot upsell/cross-sell opportunities. Customer Advocacy: Represent customer needs to Product and Sales; champion Mosaiq to help customers realise maximum value. Retention and Renewals: Drive satisfaction and durable relationships; monitor health metrics, flag risk/churn, act early on issues, and support renewals and upsell. Customer Feedback and Insights: Capture feedback, goals, and challenges to inform product priorities and equip Marketing with compelling customer stories. Metrics and Reporting: Track and analyse KPIs - customer satisfaction, retention, and upsell/cross-sell revenue. What we're looking for Strong commercial experience as a CSM, within a customer-centric SaaS environment, ideally working closely with both partners and direct customers. A proven background in understanding customer needs, proposing solutions and services and strong empathy for partners and end-users. Prior experience working in a best-practice CS environment and an ability to deliver an excellent customer experience. Great verbal and written communication skills - you must be able to concisely articulate important technical messages with confidence. An analytical and commercially aware CS Specialist. You understand the metrics, KPIs and deliverables that drive great customer experience and revenue predictability. Our Values Being Resilient. Using a positive mindset to handle change Acting with Integrity. Being open and honest with each other. Fostering a safe space for the sharing of our thoughts and ideas. An Innovative outlook. Looking at problems through as many lenses as we can. Applying it to people, processes, personal development, etc; not just code. We expect this as individuals and collectively. Collaborating. Anything of value happens through a team. No one person has all of the skills to solve our customers' problems. We're inclusive and open to all voices. Building Excellence. Not to be confused with perfection. Making sure measures are clear and fit for purpose. And celebrating it as we go. What we offer Salary: Genuinely competitive - we can share full details during the initial interview stages ️ Holidays: 27 days annual leave (plus bank holidays) Wellbeing: Wellbeing days, 10 days sick leave per year + an awesome people-first culture Tech / Home Office Allowance: Annual £250 towards tech tools & your working-from-home costs Perks: Pension contribution, personal insurance package, L&D budget, Cycle to Work scheme, awesome transparent and employee-first culture Working Setup: Hybrid model - 3 days per week in our brand new office in central Belfast. Interview Process 3 stages (incl. presentation). Introductory Screening Interview with our Talent Partner (Video - 30 mins) F2F with Customer Success Lead and Director of Business Development + one of the team (60-75 mins, including presentation task) Final video interview with People & Culture Lead and CEO (30-45 mins) Snapper offers an inclusive environment celebrating diversity and enabling everyone to flourish. We want the best you, however you turn up. Bring your worldview, faith, family, tattoos, hobbies, or whatever it is that makes you special.
May 02, 2026
Full time
Who are we? Snapper is a technology company that offers high-powered data solutions to the global public transport market. We help our clients deliver intelligent and adaptable public transport solutions and exceptional user experiences. We create excellent experiences in public transport that accelerate our journey towards a more sustainable world. Public transport is a key lever to decarbonise and decongest our cities. We know when the public transport experience is consistent, easy and reliable it becomes a genuinely desirable alternative to high-carbon, space-inefficient transport like the private car. Fewer cars, better planet! About the role The purpose is to focus on customer satisfaction, retention, and support word of mouth referral for users of the Mosaiq Transit Intelligence Suite. This role supports our Customer Success Lead to set the tone for customers from when they onboard to Mosaiq right through the lifecycle. Your aim is for customers and partners to get the most value from Mosaiq and Snapper to manage and improve the performance of the Public Transit network. What will you be doing? You'll work alongside and support our Customer Success Lead, identifying and championing process and product improvements, delivering customer-led insights to the rest of the Snapper team. Responsibilities will include: Onboarding: Guide new customers/partners through needs discovery, setup, and implementation to ensure a smooth Mosaiq go-live. Training and Education: Deliver webinars, docs, tutorials, and personalised sessions so customers use Mosaiq effectively for their specific requirements. Account Management: Primary contact for customers; support Snapper's partners to manage relationships, engage proactively on evolving needs, assist daily, advise on escalation, and spot upsell/cross-sell opportunities. Customer Advocacy: Represent customer needs to Product and Sales; champion Mosaiq to help customers realise maximum value. Retention and Renewals: Drive satisfaction and durable relationships; monitor health metrics, flag risk/churn, act early on issues, and support renewals and upsell. Customer Feedback and Insights: Capture feedback, goals, and challenges to inform product priorities and equip Marketing with compelling customer stories. Metrics and Reporting: Track and analyse KPIs - customer satisfaction, retention, and upsell/cross-sell revenue. What we're looking for Strong commercial experience as a CSM, within a customer-centric SaaS environment, ideally working closely with both partners and direct customers. A proven background in understanding customer needs, proposing solutions and services and strong empathy for partners and end-users. Prior experience working in a best-practice CS environment and an ability to deliver an excellent customer experience. Great verbal and written communication skills - you must be able to concisely articulate important technical messages with confidence. An analytical and commercially aware CS Specialist. You understand the metrics, KPIs and deliverables that drive great customer experience and revenue predictability. Our Values Being Resilient. Using a positive mindset to handle change Acting with Integrity. Being open and honest with each other. Fostering a safe space for the sharing of our thoughts and ideas. An Innovative outlook. Looking at problems through as many lenses as we can. Applying it to people, processes, personal development, etc; not just code. We expect this as individuals and collectively. Collaborating. Anything of value happens through a team. No one person has all of the skills to solve our customers' problems. We're inclusive and open to all voices. Building Excellence. Not to be confused with perfection. Making sure measures are clear and fit for purpose. And celebrating it as we go. What we offer Salary: Genuinely competitive - we can share full details during the initial interview stages ️ Holidays: 27 days annual leave (plus bank holidays) Wellbeing: Wellbeing days, 10 days sick leave per year + an awesome people-first culture Tech / Home Office Allowance: Annual £250 towards tech tools & your working-from-home costs Perks: Pension contribution, personal insurance package, L&D budget, Cycle to Work scheme, awesome transparent and employee-first culture Working Setup: Hybrid model - 3 days per week in our brand new office in central Belfast. Interview Process 3 stages (incl. presentation). Introductory Screening Interview with our Talent Partner (Video - 30 mins) F2F with Customer Success Lead and Director of Business Development + one of the team (60-75 mins, including presentation task) Final video interview with People & Culture Lead and CEO (30-45 mins) Snapper offers an inclusive environment celebrating diversity and enabling everyone to flourish. We want the best you, however you turn up. Bring your worldview, faith, family, tattoos, hobbies, or whatever it is that makes you special.
