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band 2 receptionist
Brook Street
Band 2 Receptionist
Brook Street
Join Our Team as a Band 2 Receptionist at the Macmillian Centre, Ulster Hospital Are you passionate about providing outstanding support to patients and their families during challenging times? The Ulster Hospital , Dundonald is looking for a friendly and reliable Band 2 Receptionist to be the face of our service and deliver excellent care from the very first hello. About the Role Welcome and register patients, families, and visitors, ensuring everyone receives a warm, helpful, and professional service.? Manage face-to-face, telephone, and email enquiries efficiently, providing information and direction as needed.? Maintain patient records accurately and confidentially on electronic systems, upholding trust standards and data protection policies.? Support the clinical team with administrative tasks-booking follow-up appointments, coordinating patient transport, and relaying important messages.? What We're Looking For Excellent communication, organisational, and administrative skills.? Professional and compassionate approach-especially when supporting people in difficult or sensitive circumstances.? Ability to work efficiently in a busy environment and to prioritise tasks independently.? IT competence and keen attention to detail.? Prior experience in a healthcare setting is desirable, but not essential-full training will be provided.? Why Join Us? Becoming a receptionist at Ulster Hospital means joining a caring, ambitious team that's dedicated to making a real difference for every patient. You'll receive full support, training, and opportunities for development within the NHS. Apply today to help us deliver excellent cancer care, every day. Please send cv or hit Apply! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Apr 21, 2026
Seasonal
Join Our Team as a Band 2 Receptionist at the Macmillian Centre, Ulster Hospital Are you passionate about providing outstanding support to patients and their families during challenging times? The Ulster Hospital , Dundonald is looking for a friendly and reliable Band 2 Receptionist to be the face of our service and deliver excellent care from the very first hello. About the Role Welcome and register patients, families, and visitors, ensuring everyone receives a warm, helpful, and professional service.? Manage face-to-face, telephone, and email enquiries efficiently, providing information and direction as needed.? Maintain patient records accurately and confidentially on electronic systems, upholding trust standards and data protection policies.? Support the clinical team with administrative tasks-booking follow-up appointments, coordinating patient transport, and relaying important messages.? What We're Looking For Excellent communication, organisational, and administrative skills.? Professional and compassionate approach-especially when supporting people in difficult or sensitive circumstances.? Ability to work efficiently in a busy environment and to prioritise tasks independently.? IT competence and keen attention to detail.? Prior experience in a healthcare setting is desirable, but not essential-full training will be provided.? Why Join Us? Becoming a receptionist at Ulster Hospital means joining a caring, ambitious team that's dedicated to making a real difference for every patient. You'll receive full support, training, and opportunities for development within the NHS. Apply today to help us deliver excellent cancer care, every day. Please send cv or hit Apply! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Hays
Band 3 Receptionist (Part Time)
Hays
Band 3 Receptionist (Part-Time), Belfast, £12.31 Your new company Join a well-established public sector organisation based in Belfast, known for delivering essential services across Northern Ireland. This organisation offers a supportive working environment and plays a vital role in community wellbeing. You'll be part of a team that values professionalism, integrity, and service excellence. Your new role As the Receptionist / Administrative Assistant, you will be the first point of contact for visitors and service users at the organisation's headquarters. Your responsibilities will include: Welcoming visitors and contractors, managing sign-in procedures, and ensuring health & safety protocols are followed.Logging and tracking facilities issues, coordinating with estates personnel, and maintaining accurate records.Handling public feedback, including complaints and compliments, with discretion and professionalism.Managing telephone enquiries, including emergency and accessibility-related calls, and ensuring messages are directed appropriately.Supporting building safety through fire checks, evacuation planning, and monitoring access control and CCTV systems.Coordinating meeting room bookings and maintaining digital information displays.Performing a range of clerical tasks including document preparation, audio transcription, filing, and stock monitoring.Assisting with post handling, deliveries, and confidential waste management.Training new reception staff and maintaining up-to-date office procedures. This is a varied and dynamic role requiring a proactive and organised individual who can work independently and as part of a team. What you'll need to succeed To be considered for this role, you must have:5 GCSEs at Grade C or above (including English) or equivalent qualifications.At least 1 year of experience in a receptionist/administrative role, with proven ability to work both independently and collaboratively.Experience conducting fire safety checks and managing building evacuation procedures.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Desirable Criteria:Experience using risk management systems such as Datix for data input and incident reporting. What you'll get in return Belfast-based office6 months with possible extension£12.31 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Band 3 Receptionist (Part-Time), Belfast, £12.31 Your new company Join a well-established public sector organisation based in Belfast, known for delivering essential services across Northern Ireland. This organisation offers a supportive working environment and plays a vital role in community wellbeing. You'll be part of a team that values professionalism, integrity, and service excellence. Your new role As the Receptionist / Administrative Assistant, you will be the first point of contact for visitors and service users at the organisation's headquarters. Your responsibilities will include: Welcoming visitors and contractors, managing sign-in procedures, and ensuring health & safety protocols are followed.Logging and tracking facilities issues, coordinating with estates personnel, and maintaining accurate records.Handling public feedback, including complaints and compliments, with discretion and professionalism.Managing telephone enquiries, including emergency and accessibility-related calls, and ensuring messages are directed appropriately.Supporting building safety through fire checks, evacuation planning, and monitoring access control and CCTV systems.Coordinating meeting room bookings and maintaining digital information displays.Performing a range of clerical tasks including document preparation, audio transcription, filing, and stock monitoring.Assisting with post handling, deliveries, and confidential waste management.Training new reception staff and maintaining up-to-date office procedures. This is a varied and dynamic role requiring a proactive and organised individual who can work independently and as part of a team. What you'll need to succeed To be considered for this role, you must have:5 GCSEs at Grade C or above (including English) or equivalent qualifications.At least 1 year of experience in a receptionist/administrative role, with proven ability to work both independently and collaboratively.Experience conducting fire safety checks and managing building evacuation procedures.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Desirable Criteria:Experience using risk management systems such as Datix for data input and incident reporting. What you'll get in return Belfast-based office6 months with possible extension£12.31 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Receptionist (Band 2)
Hays
This is an excellent opportunity to join a trusted public sector organisation as a receptionist Your new company This is an excellent opportunity to join a trusted public sector organisation committed to delivering high-quality care and services. This role is Monday - Friday 8.30am - 4.45pm and based in Ulster Hospital. Your new role You will play a key role in supporting the day-to-day administrative functions of your department. You will be responsible for a wide range of clerical duties including: Reception and front-line support Data input and retrieval using IT systems Filing, photocopying, and general office duties Handling mail and telephone queries Booking appointments and arranging meetings Preparing and transporting medical records What you'll need to succeed To be considered for this role, you must meet one of the following criteria: 4 GCSEs (Grades A-C) including English Language NVQ Level 2 in Administration (or equivalent) 1 year's relevant clerical/administrative experience# What you'll get in return Competitive salary and pensionSupportive team environmentAccess to training and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
This is an excellent opportunity to join a trusted public sector organisation as a receptionist Your new company This is an excellent opportunity to join a trusted public sector organisation committed to delivering high-quality care and services. This role is Monday - Friday 8.30am - 4.45pm and based in Ulster Hospital. Your new role You will play a key role in supporting the day-to-day administrative functions of your department. You will be responsible for a wide range of clerical duties including: Reception and front-line support Data input and retrieval using IT systems Filing, photocopying, and general office duties Handling mail and telephone queries Booking appointments and arranging meetings Preparing and transporting medical records What you'll need to succeed To be considered for this role, you must meet one of the following criteria: 4 GCSEs (Grades A-C) including English Language NVQ Level 2 in Administration (or equivalent) 1 year's relevant clerical/administrative experience# What you'll get in return Competitive salary and pensionSupportive team environmentAccess to training and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Brook Street
Case Administrator - Probation Service Band 2
Brook Street Bolton, Lancashire
My Government client is currently seeking a well rounded receptionist to work at their offices in Wigan, on a full time basis for 3 months with the potential to be extended. The role is temporary for 3 months, at a rate of £12.21 per hour, working within a specialist site. Normal working hours, however there will be one late evening until 7pm and a shorter day during the working week of Monday to Friday. SummaryThe job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.This role may involve some out of hours work.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.Responsibilities, Activities & DutiesThe job holder will be required to carry out the following responsibilities, activities and duties: Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. Provide cover for an effective and efficient reception and telephone enquiry service. Act as single point of contact within unit for specialist area of work as required. Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. Carry out enforcement administration as required. Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures. Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed. Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. Undertake specific Visor administration tasks in accordance with the procedures. Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points. Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. Provide cover within the unit and to other units within the LDU and Division as appropriate. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. To work within the aims and values of PS and HMPPS.The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.Behaviours Delivering at Pace Making Effective Decisions Working Together Changing and Improving Managing a Quality ServiceAbility Ability to use databases Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel Possess basic numeric skillsExperience Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour Use and work on own initiativeMinimum Eligibility All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months' probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare whether they are a member of a group or organisation which HMPPS consider to be racist. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
My Government client is currently seeking a well rounded receptionist to work at their offices in Wigan, on a full time basis for 3 months with the potential to be extended. The role is temporary for 3 months, at a rate of £12.21 per hour, working within a specialist site. Normal working hours, however there will be one late evening until 7pm and a shorter day during the working week of Monday to Friday. SummaryThe job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.This role may involve some out of hours work.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.Responsibilities, Activities & DutiesThe job holder will be required to carry out the following responsibilities, activities and duties: Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. Provide cover for an effective and efficient reception and telephone enquiry service. Act as single point of contact within unit for specialist area of work as required. Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. Carry out enforcement administration as required. Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures. Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed. Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. Undertake specific Visor administration tasks in accordance with the procedures. Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points. Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. Provide cover within the unit and to other units within the LDU and Division as appropriate. Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. To work within the aims and values of PS and HMPPS.The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.Behaviours Delivering at Pace Making Effective Decisions Working Together Changing and Improving Managing a Quality ServiceAbility Ability to use databases Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel Possess basic numeric skillsExperience Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour Use and work on own initiativeMinimum Eligibility All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months' probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare whether they are a member of a group or organisation which HMPPS consider to be racist. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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