Service Desk Engineer - Preston Brook £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Apr 24, 2026
Full time
Service Desk Engineer - Preston Brook £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/own vehicle for this position.
Senior ICT Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers' ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems This is a hybrid working role which can mainly be performed remotely, however there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults. What you'll do: Incident and Escalation Management Act as an escalation point for incidents raised by 1st and 2nd line Diagnose and resolve complex technical issues across multiple systems Provide root cause analysis for major and recurring incidents Infrastructure and System Ownership Act as a technical specialist or owner for the systems assigned to you Monitor performance, capacity and resilience across these systems Security and Compliance Support the investigation and remediation of security incidents and vulnerabilities Apply security best practises, hardening and patching Perform regular vulnerability scanning to improve posture and resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure technical knowledge is captured and transferable amongst colleagues Who you are: You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations. Key Requirements: Proven experience in a 3rd line or senior IT support role working with Windows Server Infrastructure. Strong knowledge of Active Directory, Entra ID, Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject to training) Security Cleared to NPPV3 Level (provided) Full UK Driving License What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Apr 24, 2026
Full time
Senior ICT Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers' ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems This is a hybrid working role which can mainly be performed remotely, however there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults. What you'll do: Incident and Escalation Management Act as an escalation point for incidents raised by 1st and 2nd line Diagnose and resolve complex technical issues across multiple systems Provide root cause analysis for major and recurring incidents Infrastructure and System Ownership Act as a technical specialist or owner for the systems assigned to you Monitor performance, capacity and resilience across these systems Security and Compliance Support the investigation and remediation of security incidents and vulnerabilities Apply security best practises, hardening and patching Perform regular vulnerability scanning to improve posture and resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure technical knowledge is captured and transferable amongst colleagues Who you are: You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations. Key Requirements: Proven experience in a 3rd line or senior IT support role working with Windows Server Infrastructure. Strong knowledge of Active Directory, Entra ID, Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject to training) Security Cleared to NPPV3 Level (provided) Full UK Driving License What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Get Staffed Online Recruitment Limited
Melton Mowbray, Leicestershire
IT Project Delivery Engineer Melton Mowbray £35,000 £39,000 per annum Our client is excited to be growing their team by offering an additional role as an IT Project Delivery Engineer based in Leicestershire. You ll join a friendly and likeminded team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future of IT services. Main responsibilities for the IT Project Delivery Engineer: Perform planning, implementation and management of IT Projects ranging from server deployments, on premises to Microsoft 365 cloud Migrations, phone system deployments and new network installations. Provide escalated end user technical support and assistance both remotely and on-site when required. Configure and support Microsoft 365, Intune, Entra ID, Windows Server and Active Directory Installation, configuration and maintenance of hardware like PC s, Servers, and networking equipment. Educate clients and internal teams on best practices. Record all activities within a PSA and Ticketing system. Develop and maintain existing relationships with a handful of clients. Serve as an escalation point for 1st and 2nd line support escalations. Work with clients to understand their objectives and challenges and proposing solutions. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the role will: Have at least 3 years professional experience within a Managed Services IT environment. Have a wide range of networking knowledge including IP addressing, VLANs, routing and VPN administration. Possess an enthusiastic can-do attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Have a general understanding of DNS, telephony systems, and website / email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Essential Experience: A wide variety of experience resolving and diagnosing Windows issues. Strong familiarity with Microsoft 365 services (examples include Exchange, Intune, Entra ID and SharePoint). Experience administering Microsoft Windows Server as well as Active Directory and Group Policy knowledge. Preferable (but not essential) experience: Webhosting technologies (cPanel / WHM, MySQL). Experience supporting MacOS and MDM solutions. Linux CLI administration. Why Join Our Client: Competitive Salary: £35,000.00 £39,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans Employee Benefits: Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on / around your birthday Company events Discounts and free food options Free on-site parking Fun Culture regular team events, from Go-Karting and Escape Rooms to social dinners Supplemental Information Work Schedule: 8:30am 5pm, Monday to Friday Location Requirements: Ability to commute to Melton Mowbray, LE13 0RQ Education: GCSE or equivalent required Licence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send our client your CV they look forward to meeting you!
Apr 24, 2026
Full time
IT Project Delivery Engineer Melton Mowbray £35,000 £39,000 per annum Our client is excited to be growing their team by offering an additional role as an IT Project Delivery Engineer based in Leicestershire. You ll join a friendly and likeminded team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future of IT services. Main responsibilities for the IT Project Delivery Engineer: Perform planning, implementation and management of IT Projects ranging from server deployments, on premises to Microsoft 365 cloud Migrations, phone system deployments and new network installations. Provide escalated end user technical support and assistance both remotely and on-site when required. Configure and support Microsoft 365, Intune, Entra ID, Windows Server and Active Directory Installation, configuration and maintenance of hardware like PC s, Servers, and networking equipment. Educate clients and internal teams on best practices. Record all activities within a PSA and Ticketing system. Develop and maintain existing relationships with a handful of clients. Serve as an escalation point for 1st and 2nd line support escalations. Work with clients to understand their objectives and challenges and proposing solutions. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the role will: Have at least 3 years professional experience within a Managed Services IT environment. Have a wide range of networking knowledge including IP addressing, VLANs, routing and VPN administration. Possess an enthusiastic can-do attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Have a general understanding of DNS, telephony systems, and website / email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Essential Experience: A wide variety of experience resolving and diagnosing Windows issues. Strong familiarity with Microsoft 365 services (examples include Exchange, Intune, Entra ID and SharePoint). Experience administering Microsoft Windows Server as well as Active Directory and Group Policy knowledge. Preferable (but not essential) experience: Webhosting technologies (cPanel / WHM, MySQL). Experience supporting MacOS and MDM solutions. Linux CLI administration. Why Join Our Client: Competitive Salary: £35,000.00 £39,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans Employee Benefits: Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on / around your birthday Company events Discounts and free food options Free on-site parking Fun Culture regular team events, from Go-Karting and Escape Rooms to social dinners Supplemental Information Work Schedule: 8:30am 5pm, Monday to Friday Location Requirements: Ability to commute to Melton Mowbray, LE13 0RQ Education: GCSE or equivalent required Licence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send our client your CV they look forward to meeting you!
Are you an enthusiastic IT Support Engineer looking for a long-term role with variety, autonomy, and great client interaction? We are hiring for a permanent position based near Exeter, supporting a wide range of local businesses with both 1st and 2nd line issues, including onsite installation work. You will split your time between the office and visiting clients for installations and infrastructure projects. A company vehicle is provided, so a driving licence is ideal. If you are someone who delivers exacting standards, communicates well, and enjoys solving problems in a fast-moving environment, you will fit right in. We are looking for experience with: Windows OS & Windows Server Microsoft 365 and Exchange Azure AD Networking (TCP/IP, DNS, DHCP, VPNs) Routers, Firewalls, and Policy Management Bonus skills: SharePoint Backup & storage solutions Citrix If you are a Support Engineer or Systems Administrator who enjoys being client-facing and takes pride in your work, we would love to hear from you. Candidates will ideally be based in East Devon, around Exeter, Exmouth, Budleigh, Otterton, Beer, Seaton, Sidmouth, Ottery St Mary, Honiton, Axminster, or Lyme Regis. Please note, to be considered for this role you MUST have the Right to Work long-term in the UK without Company Sponsorship. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 24, 2026
Full time
Are you an enthusiastic IT Support Engineer looking for a long-term role with variety, autonomy, and great client interaction? We are hiring for a permanent position based near Exeter, supporting a wide range of local businesses with both 1st and 2nd line issues, including onsite installation work. You will split your time between the office and visiting clients for installations and infrastructure projects. A company vehicle is provided, so a driving licence is ideal. If you are someone who delivers exacting standards, communicates well, and enjoys solving problems in a fast-moving environment, you will fit right in. We are looking for experience with: Windows OS & Windows Server Microsoft 365 and Exchange Azure AD Networking (TCP/IP, DNS, DHCP, VPNs) Routers, Firewalls, and Policy Management Bonus skills: SharePoint Backup & storage solutions Citrix If you are a Support Engineer or Systems Administrator who enjoys being client-facing and takes pride in your work, we would love to hear from you. Candidates will ideally be based in East Devon, around Exeter, Exmouth, Budleigh, Otterton, Beer, Seaton, Sidmouth, Ottery St Mary, Honiton, Axminster, or Lyme Regis. Please note, to be considered for this role you MUST have the Right to Work long-term in the UK without Company Sponsorship. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Role: Service Desk Team Lead Location: Whalley (On-site initially, hybrid available further down the line) Salary: £30,000 - £35,000 (depending on experience) A growing Managed Service Provider is looking for a hands-on Service Desk Team Lead to join their close-knit team. This is a great opportunity for someone ready to step up into a leadership role while still remaining technically involved on a day-to-day basis. You'll play a key role in supporting the service desk function, mentoring a junior engineer, and ensuring a high level of service delivery across a varied client base. The Role: Act as the first point of escalation for 1st and 2nd Line support issuesLead from the front by actively handling support tickets across the Microsoft stackMentor and support the development of a junior engineerAssist with workload management, prioritisation, and service desk efficiencyDeliver excellent customer service and maintain strong client relationshipsContribute to continuous improvement of processes and documentation What We're Looking For: Proven experience working within an MSP environment (essential)Strong 1st / 2nd Line support experience across Microsoft technologiesPrevious mentoring or leadership experience (formal or informal)Excellent communication and organisational skillsA proactive, hands-on approach with a willingness to lead by exampleFull UK driving licence and access to a vehicle (essential)Must be based locally to Whalley What's On Offer: Salary of £30,000 - £35,000 depending on experienceClear progression into more senior leadership responsibilitiesHybrid working available after initial onboarding periodSupportive team environment with real input into the service desk function The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Apr 23, 2026
Full time
Role: Service Desk Team Lead Location: Whalley (On-site initially, hybrid available further down the line) Salary: £30,000 - £35,000 (depending on experience) A growing Managed Service Provider is looking for a hands-on Service Desk Team Lead to join their close-knit team. This is a great opportunity for someone ready to step up into a leadership role while still remaining technically involved on a day-to-day basis. You'll play a key role in supporting the service desk function, mentoring a junior engineer, and ensuring a high level of service delivery across a varied client base. The Role: Act as the first point of escalation for 1st and 2nd Line support issuesLead from the front by actively handling support tickets across the Microsoft stackMentor and support the development of a junior engineerAssist with workload management, prioritisation, and service desk efficiencyDeliver excellent customer service and maintain strong client relationshipsContribute to continuous improvement of processes and documentation What We're Looking For: Proven experience working within an MSP environment (essential)Strong 1st / 2nd Line support experience across Microsoft technologiesPrevious mentoring or leadership experience (formal or informal)Excellent communication and organisational skillsA proactive, hands-on approach with a willingness to lead by exampleFull UK driving licence and access to a vehicle (essential)Must be based locally to Whalley What's On Offer: Salary of £30,000 - £35,000 depending on experienceClear progression into more senior leadership responsibilitiesHybrid working available after initial onboarding periodSupportive team environment with real input into the service desk function The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
AV/VC Engineer - Audio Visual systems - Video Conferencing - Poly Studio - NEAT Location - Birmingham Day Rate - £350 per day Inside IR35 Working Situation - On-site (5x per week) Contract - 9 Months Overview Responsible for management and support of Audio/Visual systems in Meeting Rooms including monitoring, fault diagnosis/resolution, implementation, integration, commissioning and testing. Key Responsibilities Key role within the AV/VC Product Team in the management and support of the AV Equipment within Meeting Rooms. Daily proactive monitoring/maintenance of AV systems in meeting rooms to ensure functioning correctly. Management and end to end ownership of raised support tickets in Remedy Provide 1st and 2nd line technical support for Audio/Video conferencing issues Manage RMA process with suppliers for faulty/warranty AV equipment. Maintain and manage AV estate equipment/spares across the sites. Implement room moves/changes including decommission/redeployment of AV Systems. Key Skills/Experience Experience assisting with the design, delivery or support of technical systems and infrastructure within a technology environment. Experience of AV systems configuration, installation and certification for enterprise use including but not limited to: Poly Studio X and NEAT codecs and accessories, Logitech Tap, Poly Lens, Neat Pulse, Logi Sync, Teams Admin Centre/Pro Portal. Remedy/Service Now. Experience and understanding of networking protocols for connected AV equipment and systems. Understanding of new and emerging technologies and how these may be applied within AV technology projects and products. Awareness of translating project, user and product requirements into implemented technical solutions. Manage adhoc AV Project installations under the guidance of the Unified Comms Product Managers.
Apr 23, 2026
Contractor
AV/VC Engineer - Audio Visual systems - Video Conferencing - Poly Studio - NEAT Location - Birmingham Day Rate - £350 per day Inside IR35 Working Situation - On-site (5x per week) Contract - 9 Months Overview Responsible for management and support of Audio/Visual systems in Meeting Rooms including monitoring, fault diagnosis/resolution, implementation, integration, commissioning and testing. Key Responsibilities Key role within the AV/VC Product Team in the management and support of the AV Equipment within Meeting Rooms. Daily proactive monitoring/maintenance of AV systems in meeting rooms to ensure functioning correctly. Management and end to end ownership of raised support tickets in Remedy Provide 1st and 2nd line technical support for Audio/Video conferencing issues Manage RMA process with suppliers for faulty/warranty AV equipment. Maintain and manage AV estate equipment/spares across the sites. Implement room moves/changes including decommission/redeployment of AV Systems. Key Skills/Experience Experience assisting with the design, delivery or support of technical systems and infrastructure within a technology environment. Experience of AV systems configuration, installation and certification for enterprise use including but not limited to: Poly Studio X and NEAT codecs and accessories, Logitech Tap, Poly Lens, Neat Pulse, Logi Sync, Teams Admin Centre/Pro Portal. Remedy/Service Now. Experience and understanding of networking protocols for connected AV equipment and systems. Understanding of new and emerging technologies and how these may be applied within AV technology projects and products. Awareness of translating project, user and product requirements into implemented technical solutions. Manage adhoc AV Project installations under the guidance of the Unified Comms Product Managers.
Job Description: IT Infrastructure Engineer/2nd Line Support £30,000-£32,000 Location: Wakefield You will play a key role in supporting and developing IT systems across a group of companies, providing 1st/2nd line support, working on infrastructure projects, manage networks, and support our Azure environment. This is an excellent opportunity for soemone with Service Desk experience to be involved in exciting projects such a Azure migrations and ERP Implementations, with a defined progression path and training available. What You'll Need: MS Office 365 configuration, and administration Previous experience in a 1st/2nd Line IT Support/System Admin capacity Experience of Microsoft Server support and administration Knowledge of Azure Virtual Services including VMs, VPN and consumption management Endpoint security and response and Endpoint Management Microsoft Active Directory support and administration Group policy administration, PowerShell and Scripting TCP/IP Networking (DNS, DHCP, LAN, WAN, VLAN, Firewalls, etc.), support, and administration. Cyber security awareness and incident response Firewall management and configuration Creating technical documentation Capable of clear and accurate communication, both written and verbal. Full Driving License - Willingness to travel Work on impactful projects and help shape the future of our IT infrastructure. Apply now and grow with a team that values innovation, service, and integrity. £30000 - £32000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website
Apr 23, 2026
Full time
Job Description: IT Infrastructure Engineer/2nd Line Support £30,000-£32,000 Location: Wakefield You will play a key role in supporting and developing IT systems across a group of companies, providing 1st/2nd line support, working on infrastructure projects, manage networks, and support our Azure environment. This is an excellent opportunity for soemone with Service Desk experience to be involved in exciting projects such a Azure migrations and ERP Implementations, with a defined progression path and training available. What You'll Need: MS Office 365 configuration, and administration Previous experience in a 1st/2nd Line IT Support/System Admin capacity Experience of Microsoft Server support and administration Knowledge of Azure Virtual Services including VMs, VPN and consumption management Endpoint security and response and Endpoint Management Microsoft Active Directory support and administration Group policy administration, PowerShell and Scripting TCP/IP Networking (DNS, DHCP, LAN, WAN, VLAN, Firewalls, etc.), support, and administration. Cyber security awareness and incident response Firewall management and configuration Creating technical documentation Capable of clear and accurate communication, both written and verbal. Full Driving License - Willingness to travel Work on impactful projects and help shape the future of our IT infrastructure. Apply now and grow with a team that values innovation, service, and integrity. £30000 - £32000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Apr 23, 2026
Full time
United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.
Mac Support Engineer - 6-month contract - London - 4 days a week contract My Customer is looking for a proactive and hands-on Mac Support Engineer to join a growing IT function. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems. You'll play a key role in 1/2 line day-to-day support, onboarding, and device management, while also contributing to ongoing improvements as the business evolves its tooling and infrastructure. This Mac Support Engineer will work fully onsite in Central London for 4 days per week. Required Skills & Experience from the Mac Support Engineer: Proven experience supporting macOS environments in a corporate setting Familiarity with Jamf MDM for device investigation and management Exposure to Fleet Device Management (or willingness to learn as part of a migration) Experience supporting Zoom Rooms or AV/meeting room technology Basic understanding of network troubleshooting , ideally within a Meraki environment Experience with Okta administration (user management and access support) Strong experience managing user onboarding and offboarding processes Knowledge of IT asset management and inventory tracking Strong troubleshooting skills with a user-focused mindset Key responsibilities of the Mac Support Engineer: Provide 1st and 2nd line support across a macOS-based environment Troubleshoot and resolve issues relating to Mac devices, applications, and user access Support and maintain Zoom Rooms , ensuring meeting spaces are fully operational Use Jamf MDM to investigate device issues, enforce policies, and support endpoint management Assist with the transition to Fleet Device Management , including basic administration and troubleshooting Investigate basic network-related issues using the Meraki dashboard Administer Okta , including user provisioning, deprovisioning, and password resets Manage end-to-end onboarding and offboarding , ensuring a smooth user experience Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Apr 22, 2026
Contractor
Mac Support Engineer - 6-month contract - London - 4 days a week contract My Customer is looking for a proactive and hands-on Mac Support Engineer to join a growing IT function. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems. You'll play a key role in 1/2 line day-to-day support, onboarding, and device management, while also contributing to ongoing improvements as the business evolves its tooling and infrastructure. This Mac Support Engineer will work fully onsite in Central London for 4 days per week. Required Skills & Experience from the Mac Support Engineer: Proven experience supporting macOS environments in a corporate setting Familiarity with Jamf MDM for device investigation and management Exposure to Fleet Device Management (or willingness to learn as part of a migration) Experience supporting Zoom Rooms or AV/meeting room technology Basic understanding of network troubleshooting , ideally within a Meraki environment Experience with Okta administration (user management and access support) Strong experience managing user onboarding and offboarding processes Knowledge of IT asset management and inventory tracking Strong troubleshooting skills with a user-focused mindset Key responsibilities of the Mac Support Engineer: Provide 1st and 2nd line support across a macOS-based environment Troubleshoot and resolve issues relating to Mac devices, applications, and user access Support and maintain Zoom Rooms , ensuring meeting spaces are fully operational Use Jamf MDM to investigate device issues, enforce policies, and support endpoint management Assist with the transition to Fleet Device Management , including basic administration and troubleshooting Investigate basic network-related issues using the Meraki dashboard Administer Okta , including user provisioning, deprovisioning, and password resets Manage end-to-end onboarding and offboarding , ensuring a smooth user experience Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
CPS Group (UK) Limited
Port Talbot, West Glamorgan
Role: IT Support Engineer Start: ASAP Contract Length: 6+ weeks Location: Port Talbot (on site) Rate: 19 per hour My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks. We are looking for someone with Azure, Intune and Microsoft Office experience. The following experience is also useful: - Deployments - Migrations - Roll outs - Desktop support - User support For more information please contact Mimi on (phone number removed) and (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Apr 22, 2026
Contractor
Role: IT Support Engineer Start: ASAP Contract Length: 6+ weeks Location: Port Talbot (on site) Rate: 19 per hour My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks. We are looking for someone with Azure, Intune and Microsoft Office experience. The following experience is also useful: - Deployments - Migrations - Roll outs - Desktop support - User support For more information please contact Mimi on (phone number removed) and (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Role: IT Support Engineer Start: ASAP Contract Length: 6+ weeks Location: Port Talbot (on site) Rate: £19 per hour My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks. We are looking for someone with Azure, Intune and Microsoft Office experience. The following experience is also useful: - Deployments - Migrations - Roll outs - Desktop support - User support For more information please contact Mimi (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Apr 21, 2026
Contractor
Role: IT Support Engineer Start: ASAP Contract Length: 6+ weeks Location: Port Talbot (on site) Rate: £19 per hour My client in Port Talbot are looking for a 1st/2nd Line Support Engineer to join the team for 6+ weeks. We are looking for someone with Azure, Intune and Microsoft Office experience. The following experience is also useful: - Deployments - Migrations - Roll outs - Desktop support - User support For more information please contact Mimi (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
We are currently working with a Cambridge-based technology company that is looking to add an experienced IT Infrastructure Engineer to their team on a full-time, permanent basis. Key responsibilities will include: Act as the main point of contact for 1st / 2nd line support issues. Oversee and develop the companies existing infrastructure. Management of networks and cloud-based infrastructure Support with security and compliance policies. Assist with ranging IT projects including new tools and system implemenations. Help with managing suppliers and equipment procurement. The Successful candidate will have: 3+ years experience in a similar role supporting cloud-based infrastructure position. Experinece with RedHat, Linux and windows systems. Degree qualified in Engineer/Physical Science or similar field. Strong attention to detail. Experience with supporting on security best practises. Strong understanding of VPNs, Ipv4 and DNS. Experience acting as main point of contact for 1st and 2nd line issues. If this role looks like your next challenge, please contact Jamie ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
Apr 21, 2026
Full time
We are currently working with a Cambridge-based technology company that is looking to add an experienced IT Infrastructure Engineer to their team on a full-time, permanent basis. Key responsibilities will include: Act as the main point of contact for 1st / 2nd line support issues. Oversee and develop the companies existing infrastructure. Management of networks and cloud-based infrastructure Support with security and compliance policies. Assist with ranging IT projects including new tools and system implemenations. Help with managing suppliers and equipment procurement. The Successful candidate will have: 3+ years experience in a similar role supporting cloud-based infrastructure position. Experinece with RedHat, Linux and windows systems. Degree qualified in Engineer/Physical Science or similar field. Strong attention to detail. Experience with supporting on security best practises. Strong understanding of VPNs, Ipv4 and DNS. Experience acting as main point of contact for 1st and 2nd line issues. If this role looks like your next challenge, please contact Jamie ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
We're working with a growing Managed Service Provider in Manchester who are looking to bring in an experienced 2nd/3rd Line Support Engineer to strengthen their technical team. This is a great opportunity for someone who enjoys working across a varied client base and wants to stay hands-on with a broad tech stack in a fast-paced MSP environment. The Role You'll be acting as an escalation point for 1st/2nd line, while also getting involved in project work and infrastructure improvements across multiple clients. Day-to-day, you'll be: Act as an escalation point for complex 2nd/3rd line issues across multiple client environments Administer and support Windows Server environments () Manage and troubleshoot Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) Support and maintain Microsoft Azure (VMs, Azure AD, networking, storage) Work extensively with Active Directory (GPOs, permissions, replication, group structures) Troubleshoot networking issues (DNS, DHCP, VLANs, VPNs, Firewalls) What We're Looking For Previous experience working within an MSP environment (essential) Strong troubleshooting skills across Windows environments Experience with: Microsoft 365 Microsoft Azure Active Directory Solid understanding of networking fundamentals (DNS, DHCP, VPNs) Comfortable working across multiple clients and priorities Strong communication skills Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 21, 2026
Full time
We're working with a growing Managed Service Provider in Manchester who are looking to bring in an experienced 2nd/3rd Line Support Engineer to strengthen their technical team. This is a great opportunity for someone who enjoys working across a varied client base and wants to stay hands-on with a broad tech stack in a fast-paced MSP environment. The Role You'll be acting as an escalation point for 1st/2nd line, while also getting involved in project work and infrastructure improvements across multiple clients. Day-to-day, you'll be: Act as an escalation point for complex 2nd/3rd line issues across multiple client environments Administer and support Windows Server environments () Manage and troubleshoot Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) Support and maintain Microsoft Azure (VMs, Azure AD, networking, storage) Work extensively with Active Directory (GPOs, permissions, replication, group structures) Troubleshoot networking issues (DNS, DHCP, VLANs, VPNs, Firewalls) What We're Looking For Previous experience working within an MSP environment (essential) Strong troubleshooting skills across Windows environments Experience with: Microsoft 365 Microsoft Azure Active Directory Solid understanding of networking fundamentals (DNS, DHCP, VPNs) Comfortable working across multiple clients and priorities Strong communication skills Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
100% IT Recruitment Ltd
High Wycombe, Buckinghamshire
1st / 2nd Line Support Engineer Location: High Wycombe (Office-based, occasional customer site visits) Salary: £24,000 - £34,000 DOE + Annual Bonus About the Role This is a fantastic opportunity for you, a 1 Line Support Engineer / or 1 and 2 Line support Engineer to join a thriving IT Support Company to provide first class support to their varied client base. There is lots of opportunity for training and development and to move into a more dedicated 2 Line support position - and possible 3 line further down the line. You'll act as the first point of contact for customer IT issues, providing high-quality technical support, troubleshooting a wide range of hardware, software, and networking problems, and escalating more complex cases as your experience grows. This role is ideal for someone proactive, customer-focused, and keen to build a long-term career in IT support. Key Responsibilities Serve as the first point of contact for IT support queries via phone, email, and ticketing system Log, update, and manage support tickets with accurate and detailed information Diagnose and resolve common hardware, software, OS, and network issues Communicate clearly with users of varying technical ability, including non-native English speakers Take ownership of tickets and ensure timely resolution within SLAs Work calmly under pressure and prioritise effectively Escalate recurring issues, trends, or complex cases to senior engineers Use remote support tools to troubleshoot efficiently Maintain internal documentation and follow established procedures Liaise with third-party suppliers when required Attend occasional customer site visits and represent the company professionally Required Technical Skills Good understanding of computer hardware, operating systems, and basic networking (TCP/IP, DNS, DHCP) Experience supporting Windows and macOS devices Working knowledge of Microsoft 365, Exchange Online, Azure AD/Entra ID Experience using ticketing systems Ability to diagnose issues remotely and over the phone Strong written and verbal communication skills Ability to work independently and as part of a team Desirable Skills 2+ years' experience in an IT Helpdesk or Technical Support role Customer-facing support experience Knowledge of ITIL best practices Experience with virtualisation technologies Basic scripting (PowerShell) Exposure to cyber security standards Additional languages About you - if you have: Confidently handling 1st-line tickets independently within probation Consistently meeting SLA targets Positive feedback from customers and colleagues Gradual progression into 2nd-line responsibilities Demonstrating initiative and a proactive approach to learning If you are an experienced 1 / 2 Line support Engineer and looking for the next challenge with training and career progression, then please send your CV to me today!
Apr 21, 2026
Full time
1st / 2nd Line Support Engineer Location: High Wycombe (Office-based, occasional customer site visits) Salary: £24,000 - £34,000 DOE + Annual Bonus About the Role This is a fantastic opportunity for you, a 1 Line Support Engineer / or 1 and 2 Line support Engineer to join a thriving IT Support Company to provide first class support to their varied client base. There is lots of opportunity for training and development and to move into a more dedicated 2 Line support position - and possible 3 line further down the line. You'll act as the first point of contact for customer IT issues, providing high-quality technical support, troubleshooting a wide range of hardware, software, and networking problems, and escalating more complex cases as your experience grows. This role is ideal for someone proactive, customer-focused, and keen to build a long-term career in IT support. Key Responsibilities Serve as the first point of contact for IT support queries via phone, email, and ticketing system Log, update, and manage support tickets with accurate and detailed information Diagnose and resolve common hardware, software, OS, and network issues Communicate clearly with users of varying technical ability, including non-native English speakers Take ownership of tickets and ensure timely resolution within SLAs Work calmly under pressure and prioritise effectively Escalate recurring issues, trends, or complex cases to senior engineers Use remote support tools to troubleshoot efficiently Maintain internal documentation and follow established procedures Liaise with third-party suppliers when required Attend occasional customer site visits and represent the company professionally Required Technical Skills Good understanding of computer hardware, operating systems, and basic networking (TCP/IP, DNS, DHCP) Experience supporting Windows and macOS devices Working knowledge of Microsoft 365, Exchange Online, Azure AD/Entra ID Experience using ticketing systems Ability to diagnose issues remotely and over the phone Strong written and verbal communication skills Ability to work independently and as part of a team Desirable Skills 2+ years' experience in an IT Helpdesk or Technical Support role Customer-facing support experience Knowledge of ITIL best practices Experience with virtualisation technologies Basic scripting (PowerShell) Exposure to cyber security standards Additional languages About you - if you have: Confidently handling 1st-line tickets independently within probation Consistently meeting SLA targets Positive feedback from customers and colleagues Gradual progression into 2nd-line responsibilities Demonstrating initiative and a proactive approach to learning If you are an experienced 1 / 2 Line support Engineer and looking for the next challenge with training and career progression, then please send your CV to me today!
Senior Estimator - Contract (6 Months) We are seeking an experienced Senior Cost Planner / Estimator (ideally from a main contractor background) for an initial 6-month contract . This role will lead the cost planning function across both 1st and 2nd stage tenders , playing a key part in bid strategy and project conversion. Key Responsibilities Bidding & Strategy Lead the development of cost planning strategies, programmes, and resource requirements Work collaboratively across disciplines (PM, Design, Commercial, Planning, Procurement, Legal, etc.) to ensure aligned input into bids Drive transparent and commercially viable solutions aligned to project and client objectives Ensure cost plans are compliant with brief, authority, and stakeholder requirements Governance Manage inputs into internal governance processes and review documentation Ensure all cost plans are reviewed and endorsed prior to key gateways Present cost plans at management and business unit reviews Maintain robust internal processes with appropriate independent checks Cost Planning Produce and manage cost plans from early feasibility (RIBA 0/1) through to contract stage (RIBA 4) Undertake quantification, pricing, and benchmarking across all project stages Work with commercial teams to secure and analyse subcontractor pricing Prepare and review preliminaries , incorporating programme, logistics, methodology, and phasing Manage external consultants (e.g. BoQ providers), ensuring quality and programme adherence Negotiate and assess subcontractor proposals Design & Cost Control Actively contribute to design development and value engineering processes Ensure a strong "design to cost" approach , challenging solutions to meet budget targets Monitor cost movement through design stages via a running change control process Assess design options, risks, and opportunities, advising project teams accordingly Support teams in managing variations and commercial risk Risk & Opportunity Management Identify and drive value engineering and cost optimisation opportunities Assess and manage commercial risks, contingencies, and design impacts Maintain awareness of market conditions and inflation , applying this to cost plans Contribute to safe design and delivery processes , including risk reviews during pre-construction Key Requirements Proven experience as a Senior Cost Planner / Estimator within a main contractor environment Strong experience across 1st and 2nd stage tenders Ability to lead cost planning from feasibility through to contract award Excellent understanding of construction methodologies, procurement, and commercial strategy Strong stakeholder management and communication skills Experience managing design development, risk, and value engineering processes This is an excellent opportunity to play a key role within a high-performing pre-construction team , contributing to the successful delivery of complex projects.
Apr 20, 2026
Contractor
Senior Estimator - Contract (6 Months) We are seeking an experienced Senior Cost Planner / Estimator (ideally from a main contractor background) for an initial 6-month contract . This role will lead the cost planning function across both 1st and 2nd stage tenders , playing a key part in bid strategy and project conversion. Key Responsibilities Bidding & Strategy Lead the development of cost planning strategies, programmes, and resource requirements Work collaboratively across disciplines (PM, Design, Commercial, Planning, Procurement, Legal, etc.) to ensure aligned input into bids Drive transparent and commercially viable solutions aligned to project and client objectives Ensure cost plans are compliant with brief, authority, and stakeholder requirements Governance Manage inputs into internal governance processes and review documentation Ensure all cost plans are reviewed and endorsed prior to key gateways Present cost plans at management and business unit reviews Maintain robust internal processes with appropriate independent checks Cost Planning Produce and manage cost plans from early feasibility (RIBA 0/1) through to contract stage (RIBA 4) Undertake quantification, pricing, and benchmarking across all project stages Work with commercial teams to secure and analyse subcontractor pricing Prepare and review preliminaries , incorporating programme, logistics, methodology, and phasing Manage external consultants (e.g. BoQ providers), ensuring quality and programme adherence Negotiate and assess subcontractor proposals Design & Cost Control Actively contribute to design development and value engineering processes Ensure a strong "design to cost" approach , challenging solutions to meet budget targets Monitor cost movement through design stages via a running change control process Assess design options, risks, and opportunities, advising project teams accordingly Support teams in managing variations and commercial risk Risk & Opportunity Management Identify and drive value engineering and cost optimisation opportunities Assess and manage commercial risks, contingencies, and design impacts Maintain awareness of market conditions and inflation , applying this to cost plans Contribute to safe design and delivery processes , including risk reviews during pre-construction Key Requirements Proven experience as a Senior Cost Planner / Estimator within a main contractor environment Strong experience across 1st and 2nd stage tenders Ability to lead cost planning from feasibility through to contract award Excellent understanding of construction methodologies, procurement, and commercial strategy Strong stakeholder management and communication skills Experience managing design development, risk, and value engineering processes This is an excellent opportunity to play a key role within a high-performing pre-construction team , contributing to the successful delivery of complex projects.
JOB: 2nd Line Support Engineer SALARY: £35,000 - £40,000 LOCATION: Bournemouth 2nd Line Support Engineer (Microsoft 365) Our client is a small, but growing, customer-focused Managed Service Provider looking to hire a 2nd Line Support Engineer to join their close-knit team. This is a hands-on role supporting a wide range of SME clients, with a strong emphasis on Microsoft 365 environments, cloud-first infrastructure, and proactive support delivery. You ll act as a key escalation point from 1st line, while also owning tickets end-to-end and contributing to ongoing improvements across client environments. Key Responsibilities of the 2nd Line Suport Engineer Provide 2nd line support across desktop, server, and cloud environments Act as an escalation point for 1st line engineers, troubleshooting more complex issues Support and administer Microsoft 365 environments including: Exchange Online SharePoint Online Teams Azure AD / Entra ID Manage and resolve tickets through to completion within agreed SLAs Perform user administration (onboarding, offboarding, permissions, licensing) Assist with M365 migrations, tenant builds, and ongoing optimisation Work on security best practices (MFA, conditional access, basic compliance) Troubleshoot networking issues (DNS, DHCP, VPN, connectivity) Maintain clear documentation and contribute to knowledge base articles Deliver excellent customer service in line with a personable, client-first MSP approach Skills & Experience required for the role of 2nd Line Support Engineer 2 4 years experience in an MSP or IT support environment Strong hands-on experience with Microsoft 365 administration Good understanding of: Windows 11 and Windows Server Active Directory & Azure AD Networking fundamentals (TCP/IP, DNS, DHCP) Experience with Intune / MDM is highly desirable Exposure to backup solutions, antivirus, and endpoint security tools Familiarity with ticketing systems and SLA-driven environments Excellent troubleshooting and communication skills Desirable Microsoft certifications (MS-900, AZ-900, MS-102 etc.) but not essential with plenty of hands on experience or self learning/interest Experience with SharePoint migrations or Teams deployments Support Intune / endpoint management and device configuration Basic exposure to Azure infrastructure Previous experience supporting multiple external clients What s on Offer • Join a modern, growing MSP with a strong reputation for service • Exposure to a wide variety of technologies and client environments • Friendly, collaborative culture with real progression opportunities for the right person who will help us to grow Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Apr 18, 2026
Full time
JOB: 2nd Line Support Engineer SALARY: £35,000 - £40,000 LOCATION: Bournemouth 2nd Line Support Engineer (Microsoft 365) Our client is a small, but growing, customer-focused Managed Service Provider looking to hire a 2nd Line Support Engineer to join their close-knit team. This is a hands-on role supporting a wide range of SME clients, with a strong emphasis on Microsoft 365 environments, cloud-first infrastructure, and proactive support delivery. You ll act as a key escalation point from 1st line, while also owning tickets end-to-end and contributing to ongoing improvements across client environments. Key Responsibilities of the 2nd Line Suport Engineer Provide 2nd line support across desktop, server, and cloud environments Act as an escalation point for 1st line engineers, troubleshooting more complex issues Support and administer Microsoft 365 environments including: Exchange Online SharePoint Online Teams Azure AD / Entra ID Manage and resolve tickets through to completion within agreed SLAs Perform user administration (onboarding, offboarding, permissions, licensing) Assist with M365 migrations, tenant builds, and ongoing optimisation Work on security best practices (MFA, conditional access, basic compliance) Troubleshoot networking issues (DNS, DHCP, VPN, connectivity) Maintain clear documentation and contribute to knowledge base articles Deliver excellent customer service in line with a personable, client-first MSP approach Skills & Experience required for the role of 2nd Line Support Engineer 2 4 years experience in an MSP or IT support environment Strong hands-on experience with Microsoft 365 administration Good understanding of: Windows 11 and Windows Server Active Directory & Azure AD Networking fundamentals (TCP/IP, DNS, DHCP) Experience with Intune / MDM is highly desirable Exposure to backup solutions, antivirus, and endpoint security tools Familiarity with ticketing systems and SLA-driven environments Excellent troubleshooting and communication skills Desirable Microsoft certifications (MS-900, AZ-900, MS-102 etc.) but not essential with plenty of hands on experience or self learning/interest Experience with SharePoint migrations or Teams deployments Support Intune / endpoint management and device configuration Basic exposure to Azure infrastructure Previous experience supporting multiple external clients What s on Offer • Join a modern, growing MSP with a strong reputation for service • Exposure to a wide variety of technologies and client environments • Friendly, collaborative culture with real progression opportunities for the right person who will help us to grow Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
2nd Line Security Analyst Bath Hybrid working - 2-3 days a week Competitive + Progression into Leadership + A Healthy Training and Development Budget + 25 Days Annual Leave + Bank Holidays + Matched Pension (5-9%) + Hybrid Working Excellent opportunity for a 2nd Line Security Analyst / EUC Security Analyst or similar to join a company offering a career path into leadership, a great benefits package, and a very healthy training and development budget. This company are a market-leading global engineering business going through an exciting period of change and growth. As part of this, they are continuing to invest heavily in their Cyber Security teams globally, making this a great opportunity to join a business where you can make a real impact and progress your career. In this role you will serve as a key escalation point for the 1st Line team, supporting the identification, containment, and remediation of threats across the End User Compute estate. You will investigate issues such as malware, phishing, unauthorised access, and endpoint vulnerabilities, while working closely with wider security and infrastructure teams to support patching, remediation, and secure device configuration. The ideal candidate will have experience in a similar security or EUC-focused support role, with knowledge of endpoint vulnerability remediation, patch management, and Microsoft-based environments. Candidates with exposure to tools such as Intune, SCCM, Qualys, Entra ID, Microsoft Defender, Microsoft 365, and Active Directory will be of particular interest. Any experience supporting Cyber Essentials Plus, ISO 27001, or similar security standards would also be beneficial. This is a fantastic opportunity to join a business offering a very healthy training and development budget, an excellent benefits package, and progression all the way up to Global Team Leadership. The Role: 2nd Line Security Analyst / EUC Security Analyst position Incident response, containment, and remediation across endpoint environments Work closely with 1st and 3rd line teams to resolve and escalate security issues where needed Hybrid working - 2-3 days a week onsite The Person: Experience within a similar security, EUC, or 2nd line support position Good understanding of endpoint security, remediation, and Microsoft environments Exposure to tools such as Intune, SCCM, Qualys, Entra ID, Defender, Microsoft 365, and Active Directory Looking for progression and commutable to Bath Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 18, 2026
Full time
2nd Line Security Analyst Bath Hybrid working - 2-3 days a week Competitive + Progression into Leadership + A Healthy Training and Development Budget + 25 Days Annual Leave + Bank Holidays + Matched Pension (5-9%) + Hybrid Working Excellent opportunity for a 2nd Line Security Analyst / EUC Security Analyst or similar to join a company offering a career path into leadership, a great benefits package, and a very healthy training and development budget. This company are a market-leading global engineering business going through an exciting period of change and growth. As part of this, they are continuing to invest heavily in their Cyber Security teams globally, making this a great opportunity to join a business where you can make a real impact and progress your career. In this role you will serve as a key escalation point for the 1st Line team, supporting the identification, containment, and remediation of threats across the End User Compute estate. You will investigate issues such as malware, phishing, unauthorised access, and endpoint vulnerabilities, while working closely with wider security and infrastructure teams to support patching, remediation, and secure device configuration. The ideal candidate will have experience in a similar security or EUC-focused support role, with knowledge of endpoint vulnerability remediation, patch management, and Microsoft-based environments. Candidates with exposure to tools such as Intune, SCCM, Qualys, Entra ID, Microsoft Defender, Microsoft 365, and Active Directory will be of particular interest. Any experience supporting Cyber Essentials Plus, ISO 27001, or similar security standards would also be beneficial. This is a fantastic opportunity to join a business offering a very healthy training and development budget, an excellent benefits package, and progression all the way up to Global Team Leadership. The Role: 2nd Line Security Analyst / EUC Security Analyst position Incident response, containment, and remediation across endpoint environments Work closely with 1st and 3rd line teams to resolve and escalate security issues where needed Hybrid working - 2-3 days a week onsite The Person: Experience within a similar security, EUC, or 2nd line support position Good understanding of endpoint security, remediation, and Microsoft environments Exposure to tools such as Intune, SCCM, Qualys, Entra ID, Defender, Microsoft 365, and Active Directory Looking for progression and commutable to Bath Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Stress Engineers - all levels (Engineer, Senior, Lead) Cwmbran - Safran Seats Hybrid - 3 days on site Skills: Static Simulation, Hand Calculations, Certification, Altair, Radioss, HyperCrash, HyperMesh, HyperView, OptiStruct, Nastran, SimSolid, MotionSolve, Linear, Non-Linear, Dynamic, Multi-Body, FEA, Finite Element, Structural, FEM, MBD, Part21 Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Stress team across all levels from Stress Engineers, through Senior Stress Engineers to Lead Engineers at our Cwmbran site in South Wales. Your Role By joining the Stress Engineering team at Safran Seats you will be joining at team with real, fast paced development, for both you and the products and projects you will be working on. Unlike some roles across Aerospace, at Safran Seats you will see your designs and projects become reality as the project lifecycle of First and Business Class aircraft seating is constantly developed and refreshed. This is because we work directly with the Airlines to bring cutting edge, state of the art aircraft interiors to life. You will be using your Engineering core skills daily, from hand calculations to building and running FEA models of design iterations to prove and certify these impressive products. As we have roles at multiple levels don't be put off if you don't tick every box, for Senior and Lead roles we would be looking for Dynamic simulation skills but if you just have experience in Static simulation we still have roles for you. What You'll Bring Essential Engineering qualifications which provide you with the knowledge to work from 1st Principals The ability to hand calculate and work through concepts FEA experience with linear/non-linear implicit FE analysis and/or multi-body dynamic analysis and/or non-linear explicit FE analysis Experience with Solvers and other software packages like; Altair Radioss, HyperCrash, HyperMesh, HyperView, OptiStruct, MSC Nastran, SimSolid, MotionSolve Analysing structures made with high performance steels, corrosion resistant steels, aluminium and/or composite materials of both monolithic and sandwich panel construction. Desirable Knowledge of working to industry standards and codes. Knowledge of Part 25 (EASA/FAA) and Boeing / Airbus specifications. Knowledge of ACs, ARPs and Aerospace Standards. Knowledge of Aerospace Material Standards and Material or component test standards and post-processing methods (e.g. ASTMs and B-Basis calculations) Project Management experience Ability to programme VBA, Python or similar language
Apr 17, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Stress Engineers - all levels (Engineer, Senior, Lead) Cwmbran - Safran Seats Hybrid - 3 days on site Skills: Static Simulation, Hand Calculations, Certification, Altair, Radioss, HyperCrash, HyperMesh, HyperView, OptiStruct, Nastran, SimSolid, MotionSolve, Linear, Non-Linear, Dynamic, Multi-Body, FEA, Finite Element, Structural, FEM, MBD, Part21 Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Stress team across all levels from Stress Engineers, through Senior Stress Engineers to Lead Engineers at our Cwmbran site in South Wales. Your Role By joining the Stress Engineering team at Safran Seats you will be joining at team with real, fast paced development, for both you and the products and projects you will be working on. Unlike some roles across Aerospace, at Safran Seats you will see your designs and projects become reality as the project lifecycle of First and Business Class aircraft seating is constantly developed and refreshed. This is because we work directly with the Airlines to bring cutting edge, state of the art aircraft interiors to life. You will be using your Engineering core skills daily, from hand calculations to building and running FEA models of design iterations to prove and certify these impressive products. As we have roles at multiple levels don't be put off if you don't tick every box, for Senior and Lead roles we would be looking for Dynamic simulation skills but if you just have experience in Static simulation we still have roles for you. What You'll Bring Essential Engineering qualifications which provide you with the knowledge to work from 1st Principals The ability to hand calculate and work through concepts FEA experience with linear/non-linear implicit FE analysis and/or multi-body dynamic analysis and/or non-linear explicit FE analysis Experience with Solvers and other software packages like; Altair Radioss, HyperCrash, HyperMesh, HyperView, OptiStruct, MSC Nastran, SimSolid, MotionSolve Analysing structures made with high performance steels, corrosion resistant steels, aluminium and/or composite materials of both monolithic and sandwich panel construction. Desirable Knowledge of working to industry standards and codes. Knowledge of Part 25 (EASA/FAA) and Boeing / Airbus specifications. Knowledge of ACs, ARPs and Aerospace Standards. Knowledge of Aerospace Material Standards and Material or component test standards and post-processing methods (e.g. ASTMs and B-Basis calculations) Project Management experience Ability to programme VBA, Python or similar language
IT Support Engineer (Hybrid) West Yorkshire£28,000 - £30,00010:00 - 18:00 Hybrid (3 days onsite) An opportunity has come up for an IT Support Engineer to join a well-established business within a close-knit internal IT team. This role offers a hands-on environment where you'll support users across the business while also gaining exposure to wider infrastructure and project work. The Role Provide 1st/2nd line support to internal users (circa 300 users) Troubleshoot hardware, software, and user issues Manage and maintain Active Directory (users, permissions, group policy) Support Microsoft 365 / Office 365 environment (Exchange, Teams, SharePoint) Device builds, deployments, and software installs Support Windows Server environments and terminal services Assist with ongoing IT projects and system improvements Tech Environment Active Directory / Group Policy Microsoft 365 (Exchange, Teams, SharePoint) Windows 10/11 & Windows Server Terminal Servers / RDS General networking fundamentals (DNS, DHCP, basic troubleshooting) What They're Looking For Experience in an IT Support / Service Desk / Infrastructure role Strong troubleshooting and problem-solving skills Good communication and ability to work with non-technical users Comfortable working in a hands-on, fast-paced environment Someone who enjoys variety and taking ownership The Environment This is a smaller IT team, so the role is best suited to someone who enjoys being hands-on and involved across multiple areas rather than working in a heavily structured, siloed environment. What's On Offer £28,000 - £30,000 salary Hybrid working (2 days onsite) Broad technical exposure across the environment Opportunity to be part of a close-knit, collaborative team If you're looking for a role where you can get stuck in and have real visibility across the IT function, apply or reach out for more information. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 08, 2026
Full time
IT Support Engineer (Hybrid) West Yorkshire£28,000 - £30,00010:00 - 18:00 Hybrid (3 days onsite) An opportunity has come up for an IT Support Engineer to join a well-established business within a close-knit internal IT team. This role offers a hands-on environment where you'll support users across the business while also gaining exposure to wider infrastructure and project work. The Role Provide 1st/2nd line support to internal users (circa 300 users) Troubleshoot hardware, software, and user issues Manage and maintain Active Directory (users, permissions, group policy) Support Microsoft 365 / Office 365 environment (Exchange, Teams, SharePoint) Device builds, deployments, and software installs Support Windows Server environments and terminal services Assist with ongoing IT projects and system improvements Tech Environment Active Directory / Group Policy Microsoft 365 (Exchange, Teams, SharePoint) Windows 10/11 & Windows Server Terminal Servers / RDS General networking fundamentals (DNS, DHCP, basic troubleshooting) What They're Looking For Experience in an IT Support / Service Desk / Infrastructure role Strong troubleshooting and problem-solving skills Good communication and ability to work with non-technical users Comfortable working in a hands-on, fast-paced environment Someone who enjoys variety and taking ownership The Environment This is a smaller IT team, so the role is best suited to someone who enjoys being hands-on and involved across multiple areas rather than working in a heavily structured, siloed environment. What's On Offer £28,000 - £30,000 salary Hybrid working (2 days onsite) Broad technical exposure across the environment Opportunity to be part of a close-knit, collaborative team If you're looking for a role where you can get stuck in and have real visibility across the IT function, apply or reach out for more information. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop Support Engineer to join their IT support team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role get in touch ASAP to find out more. I have interview slots ready to be filled! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Oct 09, 2025
Contractor
IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop Support Engineer to join their IT support team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role get in touch ASAP to find out more. I have interview slots ready to be filled! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
