Contract Coordinator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Contract Manager, the Contract Coordinator will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This is a Hybrid role with 3 days working from our Aylesford office ME20 7TZ and 2 days from home. What you'll do: To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations Liaise with Engineers to issue faults and receive repair details To be the first point of contact for all customer enquiries, support, and fault calls To ensure fault records are accurately maintained to time and plan Raise, log and receive purchase orders on the Oracle system Use ServiceNow to monitor faults and trends Ensure documentation tracking and database are maintained in accordance with the contract within time and to plan Liaise with Third Party companies to arrange works Who you are: You will have previous coordination / administrative experience within a similar role and ideally be familiar with Highways Agency / Traffic Signals / Transport or Local Authority. Contract Coordinator Key Requirements: Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers Previous experience of scheduling work Ability to work towards KPI's and strict SLA's Ability to react to changing circumstances and work under pressure Good IT skills for Excel and Microsoft Word are essential The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Apr 22, 2026
Full time
Contract Coordinator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Contract Manager, the Contract Coordinator will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. This is a Hybrid role with 3 days working from our Aylesford office ME20 7TZ and 2 days from home. What you'll do: To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations Liaise with Engineers to issue faults and receive repair details To be the first point of contact for all customer enquiries, support, and fault calls To ensure fault records are accurately maintained to time and plan Raise, log and receive purchase orders on the Oracle system Use ServiceNow to monitor faults and trends Ensure documentation tracking and database are maintained in accordance with the contract within time and to plan Liaise with Third Party companies to arrange works Who you are: You will have previous coordination / administrative experience within a similar role and ideally be familiar with Highways Agency / Traffic Signals / Transport or Local Authority. Contract Coordinator Key Requirements: Will be able to demonstrate a highly professional manner when dealing with clients/customers/Engineers Previous experience of scheduling work Ability to work towards KPI's and strict SLA's Ability to react to changing circumstances and work under pressure Good IT skills for Excel and Microsoft Word are essential The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Engineering Coordinator Belfast About Us We are a close-knit team of dedicated people passionate about creating world-class coffee experiences, providing great customer service, and having fun along the way. We're proud to be sourcing coffee from some of the world's greatest coffee producers and building ethical, sustainable, long-term relationships with coffee farming communities committed to quality coffee production. We take meticulous care and pride at every stage of the coffee journey - from tasting, sourcing and roasting, to supporting our customers through coffee education, training and business guidance. We are now looking for an Engineering Coordinator to join us on a full-time, permanent basis, working 40 hours per week. The Benefits - Competitive Salary - Annual company performance bonus scheme of up to 3% - 33 days' annual holiday, including statutory days - Medicash scheme eligibility - Continual training and development opportunities - Company benefits package, including pension, sick pay and life assurance This is a fantastic opportunity for a highly organised individual with strong communication skills to join our passionate and growing team. You'll thrive in a varied and fast-paced role at the heart of our engineering operations, where no two days are the same, and you can build valuable, practical experience. What's more, you will receive a comprehensive and well-rounded rewards package, designed to support your wellbeing, recognise your contribution and enhance your professional development. The Role As an Engineering Coordinator, you will oversee the scheduling and coordination of engineering activities to ensure coffee equipment is maintained and serviced efficiently. Specifically, you will manage daily scheduling and route planning for engineers, ensuring callouts, preventative maintenance and repairs are completed in line with service levels and customer expectations. You will also act as a key link between customers and internal teams, coordinating installations, training and large projects, while maintaining clear communication and ensuring work is delivered on time. Additionally, you will: - Prioritise workshop repairs and refurbishments - Develop and review pre-installation guides for customers - Log and manage engineering jobs using field service systems - Identify opportunities to promote service plans - Produce reports to support operational performance About You To be considered as an Engineering Coordinator, you will need: - Strong organisational skills - Strong communication skills - Good IT skills - The ability to work both independently and as part of a team - The ability to prioritise tasks and manage workloads effectively - A flexible and proactive approach - GCSEs (or equivalent) including Maths and English Other organisations may call this role Service Coordinator, Engineering Administrator, Service Administrator, Maintenance Coordinator, or Operations Coordinator. Webrecruit and Bailies Coffee are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to become our Engineering Coordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 21, 2026
Full time
Engineering Coordinator Belfast About Us We are a close-knit team of dedicated people passionate about creating world-class coffee experiences, providing great customer service, and having fun along the way. We're proud to be sourcing coffee from some of the world's greatest coffee producers and building ethical, sustainable, long-term relationships with coffee farming communities committed to quality coffee production. We take meticulous care and pride at every stage of the coffee journey - from tasting, sourcing and roasting, to supporting our customers through coffee education, training and business guidance. We are now looking for an Engineering Coordinator to join us on a full-time, permanent basis, working 40 hours per week. The Benefits - Competitive Salary - Annual company performance bonus scheme of up to 3% - 33 days' annual holiday, including statutory days - Medicash scheme eligibility - Continual training and development opportunities - Company benefits package, including pension, sick pay and life assurance This is a fantastic opportunity for a highly organised individual with strong communication skills to join our passionate and growing team. You'll thrive in a varied and fast-paced role at the heart of our engineering operations, where no two days are the same, and you can build valuable, practical experience. What's more, you will receive a comprehensive and well-rounded rewards package, designed to support your wellbeing, recognise your contribution and enhance your professional development. The Role As an Engineering Coordinator, you will oversee the scheduling and coordination of engineering activities to ensure coffee equipment is maintained and serviced efficiently. Specifically, you will manage daily scheduling and route planning for engineers, ensuring callouts, preventative maintenance and repairs are completed in line with service levels and customer expectations. You will also act as a key link between customers and internal teams, coordinating installations, training and large projects, while maintaining clear communication and ensuring work is delivered on time. Additionally, you will: - Prioritise workshop repairs and refurbishments - Develop and review pre-installation guides for customers - Log and manage engineering jobs using field service systems - Identify opportunities to promote service plans - Produce reports to support operational performance About You To be considered as an Engineering Coordinator, you will need: - Strong organisational skills - Strong communication skills - Good IT skills - The ability to work both independently and as part of a team - The ability to prioritise tasks and manage workloads effectively - A flexible and proactive approach - GCSEs (or equivalent) including Maths and English Other organisations may call this role Service Coordinator, Engineering Administrator, Service Administrator, Maintenance Coordinator, or Operations Coordinator. Webrecruit and Bailies Coffee are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to become our Engineering Coordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Location: Based in London 3 days in the office/week. Salary range : £37,000-42,000 Contract: Full-time. Permanent Benefits : 22 days leave (and statutory holidays), increasing by 1 day for the first year worked and then by 2 days for each year of service after. Extended paid leave over Christmas / New Year. Generous pension contributions, increasing for each year of service Private health insurance and cycling to work scheme About EJF EJF exists to protect the natural world and defend our fundamental human right to a secure environment. We believe in equity and justice and a need to respect, defend, and empower communities most at risk from habitat loss, biodiversity collapse and global heating. EJF investigates and exposes abuses and supports environmental defenders, Indigenous peoples, communities, and independent journalists on the frontlines of environmental injustice. We work internationally to drive changes to the very architecture of environmental governance, securing permanent solutions to protect our planet. With over 115 staff, including grassroots mobilisers, filmmakers, investigators, and advocates in 16 countries, we campaign to protect our global ocean, climate, wetlands, and forests, as well as environmental defenders. About the role: EJF seeks a dynamic and highly organised individual to join our expanding Environmental Defenders (ED) programme. This is an exciting opportunity to join our team as we scale up support for grassroots leaders who protect our planet and defend interlinked human rights. Working closely with the Global Programme Coordinator, the ED Programme Officer will enable EJF to deliver tailored training on advocacy, investigation, and filmmaking to environmental defenders worldwide. This starts with supporting the coordination of our new Ocean Defenders project alongside EJF s teams in Southeast Asia and West Africa. As an effective multitasker and skilled coordinator, you will lead the operational and logistical elements of our capacity-strengthening programmes. You will build and maintain strong relationships with our partners, ensuring the delivery of high-quality, tailored support. The role requires excellent planning abilities, a strong attention to detail and a passion for helping others. This position offers significant room for growth and learning . The successful candidate will be given opportunities for development such as participating in training projects overseas and growing project management responsibilities. Key responsibilities: Taking instruction and guidance from the Global Programme Coordinator (and in her absence, a named member of the Senior Management Team), the Environmental Defenders Programme Officer will: Plan and organise in-person (and remote) support for environmental defenders leading on scheduling, budgeting, logistics and other administrative elements of the EJF support. Support the implementation of the capacity-strengthening programme, following up with colleagues and partners to ensure continuous progress towards deliverables. Coordinate with environmental defenders (grassroots NGOs and other civil society leaders) maintaining relationships with focal points, collecting feedback, and monitoring support needs. Contribute to the implementation and improvement of the monitoring, evaluation and learning (MEL) processes, to measure the programme s impact, the quality of the support provided and adapt to emerging needs and priorities. Support with creating new and streamlining internal processes developing templates, centralising training materials, and facilitating the sharing of lessons learned across teams. Assist with production of reports to funders and in securing new and additional funding for the programme. Support communications efforts on the Environmental Defenders programme, drafting impactful content for the website, sharing successes with the EJF comms team and identifying other opportunities to improve the programme s visibility. Ensure that digital images from the Programme and from partners are logged in the EJF image library and utilised effectively to drive engagement in the programme. Conduct research and participate in networking opportunities to identify potential organisations and individuals to join and benefit from the Environmental Defenders Programme. Liaise between partners and EJF s finance function to ensure that activities are delivered within budget, delivering value for money. Essential experience and skills : Experience coordinating logistics for international trips, events or complex projects. Proven ability to build and maintain relationships with partners (NGOs or others) from different cultures and across time zones. Experience in managing complex schedules and meeting deadlines. Experience with budget management (planning and reporting) and ensuring cost-effective use of resources. At least two to three years professional work experience in a relevant field (e.g. environmental action, human rights, international development, project management, etc.) Strong research, written and verbal communication skills, with an ability to present information in a clear, compelling way to diverse audiences (in person and online) Excellent organisational skills and the ability to manage multiple workstreams. Excellent attention to detail and high reliability. Proactive and solutions-oriented mindset. Ability to adapt to changes in plans and a quick learner. Strong interpersonal skills, with the ability to work diplomatically and collaboratively with partners from diverse cultures. A deep-rooted commitment to environmental justice and a determination to change the world for good. Desirable experience and skills: Fluency in additional languages: French, Portuguese, Thai, Bahasa or Spanish. Background working with people and organisations in the Global South, and an understanding of decolonial approaches. Experience in designing or implementing training programmes. Experience with advocacy, communications, policy change or filmmaking. Experience in developing templates and standardising practices (e.g. SOPs, M&E, feedback processes, training materials). Experience working within non-profit organisations. We are actively seeking candidates from diverse backgrounds, cultures, and experiences, and we strongly encourage applications from individuals who are underrepresented in the environmental sector. Even if you don t meet every requirement listed, we encourage you to apply. We value potential and dedication, and we are committed to providing development opportunities to help the right candidate grow into the role. To apply: Please send your CV and a brief cover letter (1.5 page maximum) to the email address provided . Please begin the names of both files (CV and cover letter) with your own name or initials (e.g. Alba.Smith_CV or AS_CV). Closing date for applications: Thursday 23rd October 2025 Interviews : Starting 29th October 2025 Candidates must have the legal right to live and work in the UK. EJF is an equal opportunities employer committed to fostering diversity within the workplace. If you have not heard from us within two weeks of the closing date , please assume your application has been unsuccessful.
Oct 07, 2025
Full time
Location: Based in London 3 days in the office/week. Salary range : £37,000-42,000 Contract: Full-time. Permanent Benefits : 22 days leave (and statutory holidays), increasing by 1 day for the first year worked and then by 2 days for each year of service after. Extended paid leave over Christmas / New Year. Generous pension contributions, increasing for each year of service Private health insurance and cycling to work scheme About EJF EJF exists to protect the natural world and defend our fundamental human right to a secure environment. We believe in equity and justice and a need to respect, defend, and empower communities most at risk from habitat loss, biodiversity collapse and global heating. EJF investigates and exposes abuses and supports environmental defenders, Indigenous peoples, communities, and independent journalists on the frontlines of environmental injustice. We work internationally to drive changes to the very architecture of environmental governance, securing permanent solutions to protect our planet. With over 115 staff, including grassroots mobilisers, filmmakers, investigators, and advocates in 16 countries, we campaign to protect our global ocean, climate, wetlands, and forests, as well as environmental defenders. About the role: EJF seeks a dynamic and highly organised individual to join our expanding Environmental Defenders (ED) programme. This is an exciting opportunity to join our team as we scale up support for grassroots leaders who protect our planet and defend interlinked human rights. Working closely with the Global Programme Coordinator, the ED Programme Officer will enable EJF to deliver tailored training on advocacy, investigation, and filmmaking to environmental defenders worldwide. This starts with supporting the coordination of our new Ocean Defenders project alongside EJF s teams in Southeast Asia and West Africa. As an effective multitasker and skilled coordinator, you will lead the operational and logistical elements of our capacity-strengthening programmes. You will build and maintain strong relationships with our partners, ensuring the delivery of high-quality, tailored support. The role requires excellent planning abilities, a strong attention to detail and a passion for helping others. This position offers significant room for growth and learning . The successful candidate will be given opportunities for development such as participating in training projects overseas and growing project management responsibilities. Key responsibilities: Taking instruction and guidance from the Global Programme Coordinator (and in her absence, a named member of the Senior Management Team), the Environmental Defenders Programme Officer will: Plan and organise in-person (and remote) support for environmental defenders leading on scheduling, budgeting, logistics and other administrative elements of the EJF support. Support the implementation of the capacity-strengthening programme, following up with colleagues and partners to ensure continuous progress towards deliverables. Coordinate with environmental defenders (grassroots NGOs and other civil society leaders) maintaining relationships with focal points, collecting feedback, and monitoring support needs. Contribute to the implementation and improvement of the monitoring, evaluation and learning (MEL) processes, to measure the programme s impact, the quality of the support provided and adapt to emerging needs and priorities. Support with creating new and streamlining internal processes developing templates, centralising training materials, and facilitating the sharing of lessons learned across teams. Assist with production of reports to funders and in securing new and additional funding for the programme. Support communications efforts on the Environmental Defenders programme, drafting impactful content for the website, sharing successes with the EJF comms team and identifying other opportunities to improve the programme s visibility. Ensure that digital images from the Programme and from partners are logged in the EJF image library and utilised effectively to drive engagement in the programme. Conduct research and participate in networking opportunities to identify potential organisations and individuals to join and benefit from the Environmental Defenders Programme. Liaise between partners and EJF s finance function to ensure that activities are delivered within budget, delivering value for money. Essential experience and skills : Experience coordinating logistics for international trips, events or complex projects. Proven ability to build and maintain relationships with partners (NGOs or others) from different cultures and across time zones. Experience in managing complex schedules and meeting deadlines. Experience with budget management (planning and reporting) and ensuring cost-effective use of resources. At least two to three years professional work experience in a relevant field (e.g. environmental action, human rights, international development, project management, etc.) Strong research, written and verbal communication skills, with an ability to present information in a clear, compelling way to diverse audiences (in person and online) Excellent organisational skills and the ability to manage multiple workstreams. Excellent attention to detail and high reliability. Proactive and solutions-oriented mindset. Ability to adapt to changes in plans and a quick learner. Strong interpersonal skills, with the ability to work diplomatically and collaboratively with partners from diverse cultures. A deep-rooted commitment to environmental justice and a determination to change the world for good. Desirable experience and skills: Fluency in additional languages: French, Portuguese, Thai, Bahasa or Spanish. Background working with people and organisations in the Global South, and an understanding of decolonial approaches. Experience in designing or implementing training programmes. Experience with advocacy, communications, policy change or filmmaking. Experience in developing templates and standardising practices (e.g. SOPs, M&E, feedback processes, training materials). Experience working within non-profit organisations. We are actively seeking candidates from diverse backgrounds, cultures, and experiences, and we strongly encourage applications from individuals who are underrepresented in the environmental sector. Even if you don t meet every requirement listed, we encourage you to apply. We value potential and dedication, and we are committed to providing development opportunities to help the right candidate grow into the role. To apply: Please send your CV and a brief cover letter (1.5 page maximum) to the email address provided . Please begin the names of both files (CV and cover letter) with your own name or initials (e.g. Alba.Smith_CV or AS_CV). Closing date for applications: Thursday 23rd October 2025 Interviews : Starting 29th October 2025 Candidates must have the legal right to live and work in the UK. EJF is an equal opportunities employer committed to fostering diversity within the workplace. If you have not heard from us within two weeks of the closing date , please assume your application has been unsuccessful.
We are seeking a dynamic, experienced programme coordinator to lead our Travelling with Confidence grant, engaging and empowering disabled people, promoting independent mobility, using rail and connecting modes. Working with our members and partners you will coordinate and support the delivery of this important programme, helping to ensure it is participatory, empowering, effective and well-evaluated, while sharing learnings and building a lasting legacy. Salary: £36,400 (FTE) Days: Part-time, 3.5 days (25.9hrs) p/w flexible working patterns available Benefits: 25days annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme Contract type: Fixed term, until 26 February 2027 (15 months) Location: Home-based (location flexible, within Great Britain) Direct reports: None, but responsible for liaison with and reporting from delivery partners About us Community Rail Network is a not-for-profit organisation, working across Britain to support a growing community rail movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together. Community rail is made up of 75 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail. Our enthusiastic team of 22 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance. Responsibilities Programme coordination, delivery and monitoring and evaluation: Ensure good coordination and communication between delivery partners and support their high-quality delivery in line with timeframes and requirements, including via steering group meetings and individual support. Offer support, guidance and ideas to our delivery partners to assist their work, helping them to build capacity and confidence and meet their objectives. This includes support to engage with, and draw on the experiences, ideas and voices of disabled people. Support delivery partners in developing and embedding co-creation principles and empowering ways of working for their projects, drawing on good practice and expertise. Work with stakeholders at all levels to facilitate positive collaboration and help develop our wider network while supporting project objectives and raising awareness about this work. Produce communications content to support project delivery, such as case studies and blogs, and work with our Communications and Policy team to promote the programme, its achievements, and amplify the voices/views/needs of the disabled people engaged. Manage the delivery of a accompanying small grant fund (using/adapting our existing processes and systems) for other community rail partnerships/groups to deliver travel confidence initiatives with disabled people. Provide similar support and advice to those grant-funded to that offered to the core delivery partners, in line with their needs. Support monitoring, data collection and meaningful evaluation by all core and grant-funded delivery partners, ensuring this is in line with project reporting requirements, and serves our goals around legacy-building and empowering those involved. Monitor and review project objectives, troubleshooting any issues in a timely manner. Financial management of the grant budget, managing internal (Community Rail Network) budget spend as well as monitoring the delivery partner budgets in partnership with the project leads, ensuring these are in line with agreed grant funding. Grant administration, reporting and liaison Maintain and develop relations with the grant provider, ensuring we meet reporting deadlines and other requirements (such as attendance at progress meetings). Work with project partners to agree the data set requirements and outcome parameters for evaluation, and provide suitable reporting tools. Completion of grant reports and financial statements, including coordinating and reviewing project delivery data (from project partners). Evaluation and legacy building Work collaboratively with an external evaluation consultant to assess and enhance current monitoring and evaluation approaches, co-develop theories of change, and embed participatory and inclusive evaluative practices throughout the programme. Produce guidance and tools to support wider delivery across community rail and beyond, working with our member support and communications teams. Work with colleagues, members and partners to raise wider awareness about the project and its findings and build a legacy. This includes set up and delivery of a member webinar (with support from the events team) to share project experiences. Team and partnership working (as relevant and appropriate) Contribute to the wider objectives and development of Community Rail Network by sharing project progress and learning and offering advice and input. Work with our member support & development team to help embed lessons from the project and improve our ongoing support for members on rail confidence initiatives and the involvement and empowerment of disabled people. Feed into our senior team on strategic insights and ideas emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people. Attend, and support, community rail events (internal and external) to develop knowledge and understanding of the movement and its role. Contribute to the development of our internal systems (e.g. spreadsheets, CRM) such as by data capturing relevant contacts and details. As a member of the Community Rail Network team, assist with more general work as needed. Skills and competencies A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation. Demonstrable experience in supporting community projects, ideally related to inclusion and mobility, including working with disabled people. A good understanding of and confidence using community engagement, local communications, project planning and evaluation techniques. The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to deliver effectively. Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player. A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks. Good writing and analysis skills, with the ability to draw on quantitative and qualitative evidence, produce case studies and reports. Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people. A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition. Other information This post is home-based, but with some travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed. This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references. Start date for the role is 1 December 2025, or as soon as possible after this date. We are committed to being a flexible, supportive, inclusive and understanding. Community Rail Network is an equal opportunities employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.
Oct 06, 2025
Full time
We are seeking a dynamic, experienced programme coordinator to lead our Travelling with Confidence grant, engaging and empowering disabled people, promoting independent mobility, using rail and connecting modes. Working with our members and partners you will coordinate and support the delivery of this important programme, helping to ensure it is participatory, empowering, effective and well-evaluated, while sharing learnings and building a lasting legacy. Salary: £36,400 (FTE) Days: Part-time, 3.5 days (25.9hrs) p/w flexible working patterns available Benefits: 25days annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme Contract type: Fixed term, until 26 February 2027 (15 months) Location: Home-based (location flexible, within Great Britain) Direct reports: None, but responsible for liaison with and reporting from delivery partners About us Community Rail Network is a not-for-profit organisation, working across Britain to support a growing community rail movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together. Community rail is made up of 75 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail. Our enthusiastic team of 22 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance. Responsibilities Programme coordination, delivery and monitoring and evaluation: Ensure good coordination and communication between delivery partners and support their high-quality delivery in line with timeframes and requirements, including via steering group meetings and individual support. Offer support, guidance and ideas to our delivery partners to assist their work, helping them to build capacity and confidence and meet their objectives. This includes support to engage with, and draw on the experiences, ideas and voices of disabled people. Support delivery partners in developing and embedding co-creation principles and empowering ways of working for their projects, drawing on good practice and expertise. Work with stakeholders at all levels to facilitate positive collaboration and help develop our wider network while supporting project objectives and raising awareness about this work. Produce communications content to support project delivery, such as case studies and blogs, and work with our Communications and Policy team to promote the programme, its achievements, and amplify the voices/views/needs of the disabled people engaged. Manage the delivery of a accompanying small grant fund (using/adapting our existing processes and systems) for other community rail partnerships/groups to deliver travel confidence initiatives with disabled people. Provide similar support and advice to those grant-funded to that offered to the core delivery partners, in line with their needs. Support monitoring, data collection and meaningful evaluation by all core and grant-funded delivery partners, ensuring this is in line with project reporting requirements, and serves our goals around legacy-building and empowering those involved. Monitor and review project objectives, troubleshooting any issues in a timely manner. Financial management of the grant budget, managing internal (Community Rail Network) budget spend as well as monitoring the delivery partner budgets in partnership with the project leads, ensuring these are in line with agreed grant funding. Grant administration, reporting and liaison Maintain and develop relations with the grant provider, ensuring we meet reporting deadlines and other requirements (such as attendance at progress meetings). Work with project partners to agree the data set requirements and outcome parameters for evaluation, and provide suitable reporting tools. Completion of grant reports and financial statements, including coordinating and reviewing project delivery data (from project partners). Evaluation and legacy building Work collaboratively with an external evaluation consultant to assess and enhance current monitoring and evaluation approaches, co-develop theories of change, and embed participatory and inclusive evaluative practices throughout the programme. Produce guidance and tools to support wider delivery across community rail and beyond, working with our member support and communications teams. Work with colleagues, members and partners to raise wider awareness about the project and its findings and build a legacy. This includes set up and delivery of a member webinar (with support from the events team) to share project experiences. Team and partnership working (as relevant and appropriate) Contribute to the wider objectives and development of Community Rail Network by sharing project progress and learning and offering advice and input. Work with our member support & development team to help embed lessons from the project and improve our ongoing support for members on rail confidence initiatives and the involvement and empowerment of disabled people. Feed into our senior team on strategic insights and ideas emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people. Attend, and support, community rail events (internal and external) to develop knowledge and understanding of the movement and its role. Contribute to the development of our internal systems (e.g. spreadsheets, CRM) such as by data capturing relevant contacts and details. As a member of the Community Rail Network team, assist with more general work as needed. Skills and competencies A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation. Demonstrable experience in supporting community projects, ideally related to inclusion and mobility, including working with disabled people. A good understanding of and confidence using community engagement, local communications, project planning and evaluation techniques. The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to deliver effectively. Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player. A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks. Good writing and analysis skills, with the ability to draw on quantitative and qualitative evidence, produce case studies and reports. Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people. A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition. Other information This post is home-based, but with some travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed. This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references. Start date for the role is 1 December 2025, or as soon as possible after this date. We are committed to being a flexible, supportive, inclusive and understanding. Community Rail Network is an equal opportunities employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: We are seeking a Head of Business Development (BD) & Sales to join Saab UK's BD team, working closely with Saab UK's Land Systems operating division. This role specifically focuses on Saab's Barracuda and Tactical Support Solutions portfolio. Reporting directly to the Vice President Business Development and work closely with Head of Barracuda UK and wider BD & sales team. The Head of BD & Sales Survivability and Infrastructure acts as the Customer Sales Responsible (CSR) for their prospects. Stakeholder engagement at all levels within the Ministry of Defence (MOD) is essential to this role. Therefore, applicants will need to have had prior involvement in running large campaigns and stakeholder management. As this is an important role within the Land Systems team and will represent Saab's continued relationship building with the UK MOD therefore, the individual will be required to have an intricate understanding of Land operations and ideally will have come from a British Army background, with a demonstrable understanding of the product portfolio, or of comparable products. The Head of BD & Sales is also responsible for creating the winning strategy and determining the market price working closely with the Product Sales Responsible (PSR). To support this and to build Saab's position within the UK market, the Head of BD & Sales conducts business intelligence, as part of the Competitive and Market Intelligence (CMI) process, and business development work. Applicants must be capable of establishing and maintaining effective relationships with key stakeholders from Programme leads, Original Equipment Manufacturers and End Users; in each case creating an effective narrative and having an ability to identify opportunities and progress them to secure sales. Key Responsibilities: Win business through product sales for the Barracuda Camouflage and Deployable Infrastructure portfolio of products. Acquire and maintain relevant product knowledge. Establish and maintain customer relationships, including key influencers and gate keepers (for example, with Dstl). Establish and maintain relevant Business Unit networks. Establish and maintain relations with other Original Equipment Manufacturers (OEM) for Business-to-Business opportunities. Sales engagement with potential customers and partners, leading opportunity and need identification. Organise and participate at exhibitions and other customer-facing events in close cooperation with the Saab UK Business Development Event Coordinator. Support a wide range of events, briefings and demonstrations to expand brand and product awareness, leading to increasing Order Intake. Lead the Win Business process, including securing internal-to-Saab approvals and preparing responses to Requests for Quotation and routine proposals. Conduct market, customer and competitor analysis in order to develop business. Maintain, evaluate and manage market networks and consultants. Identify, prioritise and qualify new business opportunities and leads. Establish, maintain and update all opportunities in the Customer Relationship Management tool. Create business-winning strategies for each opportunity. Collaborate with Saab's sales and product personnel for respective projects. Participate and support contract and commercial negotiations, acting as the bridge across the entire span between the capability requirements of the end user, and the engineering realities of Production (specialist Commercial, Financial and Production personnel are available to assist and support). Synchronize with other Saab stakeholders in relevant cases. Complete routine reporting including weekly reporting to Saab UK Director of Business Development and Sales. Work in alignment with Saab's policies and directives. Contribution to Barracuda plans including the Long-Term Order Intake Plan and to lesson identification. Skills and Experience: Experience and understanding of the UK Defence, acquisition process and budgets. Leadership and teamwork skills including effective prioritisation and time management. Experience of marketing and sales or other relevant sectors. Experience working with Defence Equipment and Support (DE&S) or wider acquisition; commercial, business development or sales experience would also be desirable. Experience running large campaigns and stakeholder management. Experience in contributing to a multi-disciplinary team in a fast-paced, high-pressure, deadline-driven environment, to achieve KPIs and Objectives, including within a matrix management context. Excellent communication, negotiation and stakeholder management skills within both defence and industry communities to establish and maintain trusted relationships. Effective prioritisation and time management. Excellent written and spoken communication skills in English. A UK driving licence. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it.
Oct 03, 2025
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: We are seeking a Head of Business Development (BD) & Sales to join Saab UK's BD team, working closely with Saab UK's Land Systems operating division. This role specifically focuses on Saab's Barracuda and Tactical Support Solutions portfolio. Reporting directly to the Vice President Business Development and work closely with Head of Barracuda UK and wider BD & sales team. The Head of BD & Sales Survivability and Infrastructure acts as the Customer Sales Responsible (CSR) for their prospects. Stakeholder engagement at all levels within the Ministry of Defence (MOD) is essential to this role. Therefore, applicants will need to have had prior involvement in running large campaigns and stakeholder management. As this is an important role within the Land Systems team and will represent Saab's continued relationship building with the UK MOD therefore, the individual will be required to have an intricate understanding of Land operations and ideally will have come from a British Army background, with a demonstrable understanding of the product portfolio, or of comparable products. The Head of BD & Sales is also responsible for creating the winning strategy and determining the market price working closely with the Product Sales Responsible (PSR). To support this and to build Saab's position within the UK market, the Head of BD & Sales conducts business intelligence, as part of the Competitive and Market Intelligence (CMI) process, and business development work. Applicants must be capable of establishing and maintaining effective relationships with key stakeholders from Programme leads, Original Equipment Manufacturers and End Users; in each case creating an effective narrative and having an ability to identify opportunities and progress them to secure sales. Key Responsibilities: Win business through product sales for the Barracuda Camouflage and Deployable Infrastructure portfolio of products. Acquire and maintain relevant product knowledge. Establish and maintain customer relationships, including key influencers and gate keepers (for example, with Dstl). Establish and maintain relevant Business Unit networks. Establish and maintain relations with other Original Equipment Manufacturers (OEM) for Business-to-Business opportunities. Sales engagement with potential customers and partners, leading opportunity and need identification. Organise and participate at exhibitions and other customer-facing events in close cooperation with the Saab UK Business Development Event Coordinator. Support a wide range of events, briefings and demonstrations to expand brand and product awareness, leading to increasing Order Intake. Lead the Win Business process, including securing internal-to-Saab approvals and preparing responses to Requests for Quotation and routine proposals. Conduct market, customer and competitor analysis in order to develop business. Maintain, evaluate and manage market networks and consultants. Identify, prioritise and qualify new business opportunities and leads. Establish, maintain and update all opportunities in the Customer Relationship Management tool. Create business-winning strategies for each opportunity. Collaborate with Saab's sales and product personnel for respective projects. Participate and support contract and commercial negotiations, acting as the bridge across the entire span between the capability requirements of the end user, and the engineering realities of Production (specialist Commercial, Financial and Production personnel are available to assist and support). Synchronize with other Saab stakeholders in relevant cases. Complete routine reporting including weekly reporting to Saab UK Director of Business Development and Sales. Work in alignment with Saab's policies and directives. Contribution to Barracuda plans including the Long-Term Order Intake Plan and to lesson identification. Skills and Experience: Experience and understanding of the UK Defence, acquisition process and budgets. Leadership and teamwork skills including effective prioritisation and time management. Experience of marketing and sales or other relevant sectors. Experience working with Defence Equipment and Support (DE&S) or wider acquisition; commercial, business development or sales experience would also be desirable. Experience running large campaigns and stakeholder management. Experience in contributing to a multi-disciplinary team in a fast-paced, high-pressure, deadline-driven environment, to achieve KPIs and Objectives, including within a matrix management context. Excellent communication, negotiation and stakeholder management skills within both defence and industry communities to establish and maintain trusted relationships. Effective prioritisation and time management. Excellent written and spoken communication skills in English. A UK driving licence. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it.
