ServiceNow Associate Manager £75000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Developer / Architect - Associate Manager London (Hybrid) Up to £70,000 + 10% Bonus + Full Package I'm partnered with a leading ServiceNow consultancy looking to hire an Associate Manager-level ServiceNow Architect - ideally suited to a Senior Developer or Technic click apply for full job details
Apr 29, 2026
Full time
ServiceNow Associate Manager £75000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Developer / Architect - Associate Manager London (Hybrid) Up to £70,000 + 10% Bonus + Full Package I'm partnered with a leading ServiceNow consultancy looking to hire an Associate Manager-level ServiceNow Architect - ideally suited to a Senior Developer or Technic click apply for full job details
Senior Test Analyst Location: Marlow Salary: Competitive VIQU is recruiting a Senior Test Analyst / QA Engineer to join a leading UK IT services organisation, supporting a major ServiceNow implementation within their Business Systems team. This is a hands-on QA role focused on delivering high quality testing across in-house developments and third-party platforms, with a strong emphasis on ServiceNow ITSM and CSM. Key Responsibilities Create, review and execute test plans, test scripts and test cases Perform functional, regression, manual and automation testing Test across ServiceNow ITSM and CSM modules Work closely with developers, business analysts, product owners and Scrum teams Review user stories and technical specifications to define test coverage Log, track and manage defects through to resolution Ensure changes meet business requirements prior to release Support continuous improvement across the ServiceNow testing function Key Requirements Strong background in software testing / QA Experience in manual testing with some exposure to automation (Selenium desirable) Hands-on experience testing ServiceNow ITSM and CSM Experience working in Agile delivery environments Understanding of SDLC and structured testing approaches Experience using tools such as Jira, Zephyr or Azure DevOps Strong understanding of ITIL processes Confident communicator with the ability to work with technical and non-technical stakeholders Strong attention to detail and a pragmatic approach to testing Desirable Skills ServiceNow ATF experience ISTQB or ServiceNow certifications Exposure to performance, load or security testing Experience with ServiceNow TPSM Broader automation framework experience To Apply: Contact Phoebe Rees via the VIQU website or LinkedIn. Referral bonus available (T&Cs apply).
Apr 28, 2026
Full time
Senior Test Analyst Location: Marlow Salary: Competitive VIQU is recruiting a Senior Test Analyst / QA Engineer to join a leading UK IT services organisation, supporting a major ServiceNow implementation within their Business Systems team. This is a hands-on QA role focused on delivering high quality testing across in-house developments and third-party platforms, with a strong emphasis on ServiceNow ITSM and CSM. Key Responsibilities Create, review and execute test plans, test scripts and test cases Perform functional, regression, manual and automation testing Test across ServiceNow ITSM and CSM modules Work closely with developers, business analysts, product owners and Scrum teams Review user stories and technical specifications to define test coverage Log, track and manage defects through to resolution Ensure changes meet business requirements prior to release Support continuous improvement across the ServiceNow testing function Key Requirements Strong background in software testing / QA Experience in manual testing with some exposure to automation (Selenium desirable) Hands-on experience testing ServiceNow ITSM and CSM Experience working in Agile delivery environments Understanding of SDLC and structured testing approaches Experience using tools such as Jira, Zephyr or Azure DevOps Strong understanding of ITIL processes Confident communicator with the ability to work with technical and non-technical stakeholders Strong attention to detail and a pragmatic approach to testing Desirable Skills ServiceNow ATF experience ISTQB or ServiceNow certifications Exposure to performance, load or security testing Experience with ServiceNow TPSM Broader automation framework experience To Apply: Contact Phoebe Rees via the VIQU website or LinkedIn. Referral bonus available (T&Cs apply).
Senior ServiceNow HRSD Consultant HR Transformation Hybrid Up to early 70s + bonus If you're someone who enjoys getting under the skin of how HR actually operates - and not just configuring systems, but genuinely improving processes, employee experience, and service delivery - this is one worth a look. We're working with a growing consultancy that's investing heavily in its HR Transformation capability, and they're looking for a Senior ServiceNow HRSD Consultant to play a key role in delivering large-scale, enterprise HR programmes. This role sits right at the intersection of HR, technology, and transformation. You'll be partnering with HR and business leaders to rethink how services are delivered - from onboarding and offboarding through to case management and employee journeys - using ServiceNow as the backbone. A big part of what you'll be doing is challenging the "as-is". Understanding where HR processes fall short today, identifying opportunities to improve, and designing future-state services that are more streamlined, automated, and employee-centric. From there, you'll work closely with delivery teams to turn that vision into something tangible. This isn't a heads-down configuration role. It's about shaping, influencing, and delivering meaningful change. What you'll be doing You'll be working closely with HR stakeholders to run workshops, gather requirements, and map end-to-end employee journeys, helping organisations redesign how their HR services operate. You'll take those insights and translate them into scalable ServiceNow HRSD solutions, collaborating with architects and developers to ensure the end result actually delivers against the original vision. Along the way, you'll be advising on best practice, challenging thinking where needed, and helping drive adoption of more modern, digital HR services. What we're looking for Strong experience delivering HR transformation or HR service improvement programmes Solid understanding of ServiceNow HRSD - including case management, lifecycle events, and employee journeys Comfortable running workshops and engaging senior stakeholders Ability to translate business needs into practical, ServiceNow-enabled solutions Experience in consulting or large-scale transformation environments would be ideal An interest in how automation, AI, and digital workflows are reshaping HR Why this role? You'll be joining a consultancy that's genuinely growing its HR practice, meaning there's real opportunity to shape what that looks like and progress quickly. They've built a strong reputation for delivering high-impact transformation work, but without the rigid culture you often get elsewhere. It's a good fit for someone who knows HRSD well but wants to move further up the value chain - more strategy, more design, more influence. Hybrid working is the norm, with flexibility built in. Must be currently based in the UK. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 28, 2026
Full time
Senior ServiceNow HRSD Consultant HR Transformation Hybrid Up to early 70s + bonus If you're someone who enjoys getting under the skin of how HR actually operates - and not just configuring systems, but genuinely improving processes, employee experience, and service delivery - this is one worth a look. We're working with a growing consultancy that's investing heavily in its HR Transformation capability, and they're looking for a Senior ServiceNow HRSD Consultant to play a key role in delivering large-scale, enterprise HR programmes. This role sits right at the intersection of HR, technology, and transformation. You'll be partnering with HR and business leaders to rethink how services are delivered - from onboarding and offboarding through to case management and employee journeys - using ServiceNow as the backbone. A big part of what you'll be doing is challenging the "as-is". Understanding where HR processes fall short today, identifying opportunities to improve, and designing future-state services that are more streamlined, automated, and employee-centric. From there, you'll work closely with delivery teams to turn that vision into something tangible. This isn't a heads-down configuration role. It's about shaping, influencing, and delivering meaningful change. What you'll be doing You'll be working closely with HR stakeholders to run workshops, gather requirements, and map end-to-end employee journeys, helping organisations redesign how their HR services operate. You'll take those insights and translate them into scalable ServiceNow HRSD solutions, collaborating with architects and developers to ensure the end result actually delivers against the original vision. Along the way, you'll be advising on best practice, challenging thinking where needed, and helping drive adoption of more modern, digital HR services. What we're looking for Strong experience delivering HR transformation or HR service improvement programmes Solid understanding of ServiceNow HRSD - including case management, lifecycle events, and employee journeys Comfortable running workshops and engaging senior stakeholders Ability to translate business needs into practical, ServiceNow-enabled solutions Experience in consulting or large-scale transformation environments would be ideal An interest in how automation, AI, and digital workflows are reshaping HR Why this role? You'll be joining a consultancy that's genuinely growing its HR practice, meaning there's real opportunity to shape what that looks like and progress quickly. They've built a strong reputation for delivering high-impact transformation work, but without the rigid culture you often get elsewhere. It's a good fit for someone who knows HRSD well but wants to move further up the value chain - more strategy, more design, more influence. Hybrid working is the norm, with flexibility built in. Must be currently based in the UK. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Solution / Enterprise Architect ServiceNow - Telecom OSS/BSS 6 Month Contract London (Hybrid) £500-/day (Outside IR35) Solution/Enterprise Architect Telecom domain OSS/BSS & experience with ServiceNow needed for a 6 Month Contract in London (Hybrid). Start ideally in May 2026. A chance to work with a global IT Consultancy on a ServiceNow design and integration project for an external client. Hybrid Working - 3 days/week working remotely (WFH) + 2 days/week working from the office in London . Paying up to £500/day (Outside IR35). Key skills, experience + tasks will include: Solution/Enterprise Architect OSS/BSS, Telecom domain & experience with ServiceNow responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations. In-depth hands-on Solution/Enterprise Architect OSS/BSS & Telecom domain & experience with ServiceNow Architecture expertise including design, configuration + implementation. Extensive knowledge of multiple ServiceNow modules and platform capabilities with proven ability to design and deliver enterprise-scale ServiceNow solutions. Define end-to-end ServiceNow architecture for enterprise programs and Translate business requirements into technical solution designs. Lead and ensure best practices across modules including TSM, TSOM/ITOM, IRM/GRC, SPM, TSM, OMT, CSM, HRSD, SecOps etc Drive platform standardization, governance, and scalable design and define integrations, data models, workflows, and technical requirements. ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS.
Apr 27, 2026
Contractor
Solution / Enterprise Architect ServiceNow - Telecom OSS/BSS 6 Month Contract London (Hybrid) £500-/day (Outside IR35) Solution/Enterprise Architect Telecom domain OSS/BSS & experience with ServiceNow needed for a 6 Month Contract in London (Hybrid). Start ideally in May 2026. A chance to work with a global IT Consultancy on a ServiceNow design and integration project for an external client. Hybrid Working - 3 days/week working remotely (WFH) + 2 days/week working from the office in London . Paying up to £500/day (Outside IR35). Key skills, experience + tasks will include: Solution/Enterprise Architect OSS/BSS, Telecom domain & experience with ServiceNow responsible for leading the technical direction, architecture design, integration + platform governance for ServiceNow implementations. In-depth hands-on Solution/Enterprise Architect OSS/BSS & Telecom domain & experience with ServiceNow Architecture expertise including design, configuration + implementation. Extensive knowledge of multiple ServiceNow modules and platform capabilities with proven ability to design and deliver enterprise-scale ServiceNow solutions. Define end-to-end ServiceNow architecture for enterprise programs and Translate business requirements into technical solution designs. Lead and ensure best practices across modules including TSM, TSOM/ITOM, IRM/GRC, SPM, TSM, OMT, CSM, HRSD, SecOps etc Drive platform standardization, governance, and scalable design and define integrations, data models, workflows, and technical requirements. ServiceNow Certifications preferred: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS.
ServiceNow Developer with experience in ITSM and workflow module is sought on a fully remote, outside of IR35 contract basis for a high growth FinTech based North Leeds. With a new global partnership this organisation are developing a wide range of ServiceNow applications so a strong background in core ServiceNow development and module config is a must. This ServiceNow Developer will have the following responsibilities: - Design / Develop ServiceNow Forms and Tables as well as Modules. - Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle. - Assist in developing systems integrations and process automation with External system REST APIs. - Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal). - Support the standup, configuration and implementation of ServiceNow's ITSM, ITOM, ITAM, and CSM modules. - Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow. - Assist with design, creation and cataloging of business process flows This role is available on a fully remote basis and is paying a day rate of between £250-£260 per day. ServiceNow Developer 12 month rolling contract Fully remote £230 - £240 per day (outside of IR35) ServiceNow, business rules, ITSM, CSDM, CMDB
Oct 08, 2025
Contractor
ServiceNow Developer with experience in ITSM and workflow module is sought on a fully remote, outside of IR35 contract basis for a high growth FinTech based North Leeds. With a new global partnership this organisation are developing a wide range of ServiceNow applications so a strong background in core ServiceNow development and module config is a must. This ServiceNow Developer will have the following responsibilities: - Design / Develop ServiceNow Forms and Tables as well as Modules. - Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle. - Assist in developing systems integrations and process automation with External system REST APIs. - Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal). - Support the standup, configuration and implementation of ServiceNow's ITSM, ITOM, ITAM, and CSM modules. - Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow. - Assist with design, creation and cataloging of business process flows This role is available on a fully remote basis and is paying a day rate of between £250-£260 per day. ServiceNow Developer 12 month rolling contract Fully remote £230 - £240 per day (outside of IR35) ServiceNow, business rules, ITSM, CSDM, CMDB
I am recruiting for a ServiceNow Developer to work on a hybrid basis - 2 days in London, 3 days remote. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. Candidates MUST have recently worked in Central Government. You will be responsible for supporting the development of enterprise workflows and data-driven decisions. You must have experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions is also required. Experience of REST/SOAP API Integration: Building and consuming APIs for third-party integrations. Knowledge of ServiceNow Workflows: Designing and implementing Flow Designer and legacy Workflow Editor and Service Portal Development: Custom widgets, pages, and themes. You will be proficient in JavaScript: Core scripting language used in ServiceNow. Hands-on experience in ServiceNow development and administration and also experience in Agile/Scrum environments and using tools like Jira or Azure DevOps is essential. Please apply ASAP to discuss further.
Oct 07, 2025
Contractor
I am recruiting for a ServiceNow Developer to work on a hybrid basis - 2 days in London, 3 days remote. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. Candidates MUST have recently worked in Central Government. You will be responsible for supporting the development of enterprise workflows and data-driven decisions. You must have experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions is also required. Experience of REST/SOAP API Integration: Building and consuming APIs for third-party integrations. Knowledge of ServiceNow Workflows: Designing and implementing Flow Designer and legacy Workflow Editor and Service Portal Development: Custom widgets, pages, and themes. You will be proficient in JavaScript: Core scripting language used in ServiceNow. Hands-on experience in ServiceNow development and administration and also experience in Agile/Scrum environments and using tools like Jira or Azure DevOps is essential. Please apply ASAP to discuss further.
Technical Support Frontend Engineer (UX) Our client is looking for a Technical Support Engineer with specifically UX and Front End experience. You will provides technical support to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software or networked/wireless systems. You will respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. 12 months Inside IR35 £215 per day Key skills & experience UI development or support experience Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development Reading and debugging Java and JavaScript code (Writing JavaScripts will be beneficial) Troubleshooting experience using browser developer tools Advance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (eg MySQL, Oracle). Good experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience using Linux/Unix OR Microsoft Server Demonstrated ability to understand the problem statement and troubleshoot complex technical issues with ease Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Leading investigation and resolving complex issues and escalations while demonstrating exceptional technical understanding, business process and customer needs in timely manner. Desirable Skills Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related issues. Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Oct 06, 2025
Contractor
Technical Support Frontend Engineer (UX) Our client is looking for a Technical Support Engineer with specifically UX and Front End experience. You will provides technical support to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software or networked/wireless systems. You will respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. 12 months Inside IR35 £215 per day Key skills & experience UI development or support experience Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development Reading and debugging Java and JavaScript code (Writing JavaScripts will be beneficial) Troubleshooting experience using browser developer tools Advance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus. Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (eg MySQL, Oracle). Good experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience using Linux/Unix OR Microsoft Server Demonstrated ability to understand the problem statement and troubleshoot complex technical issues with ease Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Leading investigation and resolving complex issues and escalations while demonstrating exceptional technical understanding, business process and customer needs in timely manner. Desirable Skills Experience providing SaaS support Experience developing applications within the ServiceNow Platform Experience diagnosing performance related issues. Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site, global, off-shore, development, administrating and product management teams Maintain and use the various deployment systems Partner with Administrators, developers and product managers to establish and execute the technology vision and strategy, and enhance end-user functionality Identify and solve operational problems in both physical and virtual environments, and supporting production web applications and root cause remediation Ensure the established monitoring alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials / Cyber Essentials + Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our platforms empower the business to deliver seamless international service operations. Your role will be to build, and support cutting-edge systems that enable efficient, cost-effective business processes while driving real value for our stakeholders. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Oct 04, 2025
Full time
Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site, global, off-shore, development, administrating and product management teams Maintain and use the various deployment systems Partner with Administrators, developers and product managers to establish and execute the technology vision and strategy, and enhance end-user functionality Identify and solve operational problems in both physical and virtual environments, and supporting production web applications and root cause remediation Ensure the established monitoring alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials / Cyber Essentials + Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our platforms empower the business to deliver seamless international service operations. Your role will be to build, and support cutting-edge systems that enable efficient, cost-effective business processes while driving real value for our stakeholders. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site, global, off-shore, development, administrating and product management teams Maintain and use the various deployment systems Partner with Administrators, developers and product managers to establish and execute the technology vision and strategy, and enhance end-user functionality Identify and solve operational problems in both physical and virtual environments, and supporting production web applications and root cause remediation Ensure the established monitoring alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials / Cyber Essentials + Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our platforms empower the business to deliver seamless international service operations. Your role will be to build, and support cutting-edge systems that enable efficient, cost-effective business processes while driving real value for our stakeholders. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Oct 03, 2025
Full time
Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site, global, off-shore, development, administrating and product management teams Maintain and use the various deployment systems Partner with Administrators, developers and product managers to establish and execute the technology vision and strategy, and enhance end-user functionality Identify and solve operational problems in both physical and virtual environments, and supporting production web applications and root cause remediation Ensure the established monitoring alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials / Cyber Essentials + Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our platforms empower the business to deliver seamless international service operations. Your role will be to build, and support cutting-edge systems that enable efficient, cost-effective business processes while driving real value for our stakeholders. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Oct 03, 2025
Full time
Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Oct 03, 2025
Full time
Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Oct 03, 2025
Full time
Senior Business Analyst - Hybrid - Brighton Are you a seasoned Business Analyst with a passion for data architecture and systems integration? We are recruiting for a Senior Business Analyst to join a dynamic Change & Transformation team, where you'll play a pivotal role in shaping enterprise data strategy and driving impactful system enhancements. About the Role: This is a strategic and hands-on position, ideal for someone who thrives in complex data environments. You'll spend 80% of your time leading critical data model refinement projects and 20% supporting the Data & Analytics team with system enhancement requirements. Responsibilities: Data Model Architecture & Impact Assessment Lead impact assessments for proposed data model changes across complex systems Map data dependencies and analyse downstream effects Collaborate with architects to design optimal data structures Develop migration strategies and implementation roadmaps Align models with enterprise data strategy Data & Analytics Support Translate analytical requirements into technical specifications Design schema changes for enhanced reporting Conduct feasibility assessments and support UAT Maintain technical documentation Cross-functional Collaboration Bridge gaps between architects, developers, and stakeholders Facilitate workshops and support data governance initiatives Contribute to enterprise data strategy decisions Requirements: Strong SQL, relational database design, and data modelling skills Experience with ETL, data warehousing, and platforms like SQL Server, Oracle, Snowflake Familiarity with ServiceNow and cloud architecture Deep understanding of enterprise systems and data flows Experience with API integrations and system interfaces Knowledge of data governance and migration projects Advanced stakeholder management and requirements gathering Agile methodology experience Strong documentation and risk assessment capabilities Benefits: Competitive salary: Up to 68,000, depending on experience Work on cutting-edge data architecture projects Influence enterprise-wide data strategy Flexible hybrid working arrangements Collaborate with high-performing teams across architecture, analytics, and development Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
ServiceNow Developer Duration: 6 months (initial) Location: South Manchester (Hybrid - flexible onsite requirements) IR35: Outside IR35 CTC Required: You must have been a resident of the UK for at least the past 3 years. Role & Project Overview: One of our key clients is bringing their ServiceNow capability in-house and is looking for a highly skilled, self-sufficient ServiceNow Developer to make an immediate impact. What You Will Do: Work independently (no handholding) Deliver against well defined user stories in Agile sprints Build APIs, produce documentation, and deliver high quality outcomes Key Skills & Experience: Several years' experience with ServiceNow. Strong SPM knowledge Consulting background preferred. ServiceNow Certified System Administrator. ITSM Implementation Specialist. SPM or HR certification/specialism. Strong platform competency - able to build APIs, produce documentation, and work effectively in Agile. Ability to prioritise and manage work effectively. Comfortable with well-defined user stories and standard sprint ceremonies. Technologies/Modules You'll Work With: SPM Module (strongly preferred) HR Module ITSM Module
Oct 02, 2025
Contractor
ServiceNow Developer Duration: 6 months (initial) Location: South Manchester (Hybrid - flexible onsite requirements) IR35: Outside IR35 CTC Required: You must have been a resident of the UK for at least the past 3 years. Role & Project Overview: One of our key clients is bringing their ServiceNow capability in-house and is looking for a highly skilled, self-sufficient ServiceNow Developer to make an immediate impact. What You Will Do: Work independently (no handholding) Deliver against well defined user stories in Agile sprints Build APIs, produce documentation, and deliver high quality outcomes Key Skills & Experience: Several years' experience with ServiceNow. Strong SPM knowledge Consulting background preferred. ServiceNow Certified System Administrator. ITSM Implementation Specialist. SPM or HR certification/specialism. Strong platform competency - able to build APIs, produce documentation, and work effectively in Agile. Ability to prioritise and manage work effectively. Comfortable with well-defined user stories and standard sprint ceremonies. Technologies/Modules You'll Work With: SPM Module (strongly preferred) HR Module ITSM Module
ServiceNow Technical Architect - Contract - Hybrid - London Opportunity: Contract Salary: £650/day inside Hybrid: 3 days per week onsite (Non-negotiable) Office Location: Central London Client Sector: Financial Services About the Role My client, a global trading organisation is looking, is looking for ServiceNow Architect. Key Responsibilities Architect and configure a brand-new ServiceNow platform from the ground up, creating a scalable, enterprise-ready solution aligned with technical standards and business goals. Take full ownership of building pre-production and live environments, ensuring integrations are verified and the platform is production-ready. Establish and lead the Technical Design Authority, defining coding standards, enforcing best practices, and maintaining quality control. Build and mentor an internal ServiceNow team, providing hands-on technical direction to grow in-house capability. Act as the technical gatekeeper for the external implementation partner, ensuring deliverables meet quality benchmarks throughout all phases. Implement critical modules including ITSM workflows, CMDB, and Discovery tools with a focus on long-term stability and scalability. Engineer integrations with core enterprise systems using APIs and Integration Hub to enable seamless data exchange. Partner with Information Security and Compliance to embed security controls, audit trails, and regulatory requirements into platform architecture. Monitor platform health, proactively plan upgrades, and manage technical debt to ensure sustained performance. Champion continuous enhancement post-launch, identifying automation opportunities and evaluating new ServiceNow capabilities. Essential Requirements Degree in IT, Computer Science, or related field (or equivalent professional experience). Minimum two ServiceNow Certified Implementation Specialist certifications (ITSM/ITOM) plus Certified Application Developer. ServiceNow Certified Technical Architect accreditation strongly preferred. Proven greenfield ServiceNow implementation experience in complex, global enterprises. Successfully delivered six or more full ServiceNow implementations, including minimum two ITSM and two ITOM projects. 10+ years IT experience with 7+ years focused on ServiceNow platform engineering and development. At least 2 years as a ServiceNow Architect OR 4 years as a Senior ServiceNow Developer in a global organisation. Expert-level hands-on knowledge of ServiceNow architecture including Now Platform, ITSM, CMDB, Discovery, Flow Designer, Integration Hub, Scoped Applications, and CSDM. Demonstrated experience establishing and operating technical governance frameworks and design authorities. Experience working with external delivery partners, providing technical assurance from design through go-live. Understanding of regulatory frameworks and operational resilience, particularly in financial services or regulated sectors. Strong technical leadership with ability to influence stakeholders across IT, Security, and Business functions. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
Oct 01, 2025
Full time
ServiceNow Technical Architect - Contract - Hybrid - London Opportunity: Contract Salary: £650/day inside Hybrid: 3 days per week onsite (Non-negotiable) Office Location: Central London Client Sector: Financial Services About the Role My client, a global trading organisation is looking, is looking for ServiceNow Architect. Key Responsibilities Architect and configure a brand-new ServiceNow platform from the ground up, creating a scalable, enterprise-ready solution aligned with technical standards and business goals. Take full ownership of building pre-production and live environments, ensuring integrations are verified and the platform is production-ready. Establish and lead the Technical Design Authority, defining coding standards, enforcing best practices, and maintaining quality control. Build and mentor an internal ServiceNow team, providing hands-on technical direction to grow in-house capability. Act as the technical gatekeeper for the external implementation partner, ensuring deliverables meet quality benchmarks throughout all phases. Implement critical modules including ITSM workflows, CMDB, and Discovery tools with a focus on long-term stability and scalability. Engineer integrations with core enterprise systems using APIs and Integration Hub to enable seamless data exchange. Partner with Information Security and Compliance to embed security controls, audit trails, and regulatory requirements into platform architecture. Monitor platform health, proactively plan upgrades, and manage technical debt to ensure sustained performance. Champion continuous enhancement post-launch, identifying automation opportunities and evaluating new ServiceNow capabilities. Essential Requirements Degree in IT, Computer Science, or related field (or equivalent professional experience). Minimum two ServiceNow Certified Implementation Specialist certifications (ITSM/ITOM) plus Certified Application Developer. ServiceNow Certified Technical Architect accreditation strongly preferred. Proven greenfield ServiceNow implementation experience in complex, global enterprises. Successfully delivered six or more full ServiceNow implementations, including minimum two ITSM and two ITOM projects. 10+ years IT experience with 7+ years focused on ServiceNow platform engineering and development. At least 2 years as a ServiceNow Architect OR 4 years as a Senior ServiceNow Developer in a global organisation. Expert-level hands-on knowledge of ServiceNow architecture including Now Platform, ITSM, CMDB, Discovery, Flow Designer, Integration Hub, Scoped Applications, and CSDM. Demonstrated experience establishing and operating technical governance frameworks and design authorities. Experience working with external delivery partners, providing technical assurance from design through go-live. Understanding of regulatory frameworks and operational resilience, particularly in financial services or regulated sectors. Strong technical leadership with ability to influence stakeholders across IT, Security, and Business functions. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
ServiceNow Developer (SPM) 6 months Remote Inside IR35 - Umbrella only The ideal candidate will be responsible for designing, developing, and implementing solutions that support enterprise portfolio management, demand management, project management, and resource planning within the ServiceNow platform. Key Responsibilities: Design and develop ServiceNow applications and modules, with a focus on SPM. Implement workflows, business rules, UI policies, and client scripts. Integrate ServiceNow with other enterprise systems as needed. Maintain and enhance existing SPM configurations and functionalities. Provide technical support and troubleshooting for SPM-related issues. Participate in Agile development processes including sprint planning, reviews, and retrospectives. Create and maintain documentation for configurations, customizations, and processes. If you are interested in this role please apply!
Oct 01, 2025
Contractor
ServiceNow Developer (SPM) 6 months Remote Inside IR35 - Umbrella only The ideal candidate will be responsible for designing, developing, and implementing solutions that support enterprise portfolio management, demand management, project management, and resource planning within the ServiceNow platform. Key Responsibilities: Design and develop ServiceNow applications and modules, with a focus on SPM. Implement workflows, business rules, UI policies, and client scripts. Integrate ServiceNow with other enterprise systems as needed. Maintain and enhance existing SPM configurations and functionalities. Provide technical support and troubleshooting for SPM-related issues. Participate in Agile development processes including sprint planning, reviews, and retrospectives. Create and maintain documentation for configurations, customizations, and processes. If you are interested in this role please apply!
Senior Specialist Infrastructure Engineer (ServiceNow Developer) Are you highly motivated, customer-focused, and interested in digital services? Then come and join our transformative digital services! Were looking for an experiencedSenior ServiceNow Developerto join our team and play a key role in the development, support, and enhancement of our ServiceNow platform click apply for full job details
Sep 27, 2025
Full time
Senior Specialist Infrastructure Engineer (ServiceNow Developer) Are you highly motivated, customer-focused, and interested in digital services? Then come and join our transformative digital services! Were looking for an experiencedSenior ServiceNow Developerto join our team and play a key role in the development, support, and enhancement of our ServiceNow platform click apply for full job details
Role: ServiceNow Developer Salary/Rate: £600-700 Location: hybrid multiple locations availableContract Duration: 12 months We are currently looking for a ServiceNow Developer for our government client. This ServiceNow Developer role is hybrid, based between 2 days per week on site and the remainder of the week working remotely. Office locations include most major towns, with London being a preference. The contract for the ServiceNow Developer position is for 12-months with potential to extend, operating inside IR35. Security Clearance: Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential experience required: ServiceNow Certified System Administrator (CSA) certification or equivalent experience. Proficient in scripting (JavaScript, Glide API), platform configuration, and integration methods (REST/SOAP). Demonstrable recent, practical development experience , not just solution design or consultancy oversight. Strong ITSM development experience (e.g., incident, change, problem, catalogue, workflows, scripting) Event Management (ITOM) or Scoped application development Delivered customisation, scripting, integrations, and technical problem-solving directly , rather than relying on managed suppliers Provide specific technical examples of what you have built and how Delivered features in a fast-paced Agile or DevOps environment. Familiarity with platform upgrade processes and maintenance of development standards. Collaboration and communication skills, with the ability to contribute to solution design sessions and peer reviews. Desirable: ServiceNow Certified Application Developer (CAD) or relevant module-specific certifications (e.g., ITSM, ITOM) are a plus. Relevant qualifications in ITIL or Agile methodologies. Customer Service Management (CSM) / Application Portfolio Management (APM) / Security Incident Response (SIR) experience Previous delivery experience with integrations such as GitHub, or Entra ID. Understanding of security and governance requirements in public sector IT environments. Job Role / Responsibilities: Design, develop, and configure ServiceNow applications, workflows, and integrations across ITSM, ITOM, CSM, and custom modules. Deliver assigned features aligned to roadmap priorities, such as: Yokohama upgrade readiness / Service Catalogue optimisation / Automation engine integrations / APM and CSM rollout Build integrations using REST/SOAP APIs, mid-servers, IntegrationHub, and custom connectors. Contribute to upgrade execution, clone analysis, and post-upgrade validation. Participate in Agile delivery processes including backlog grooming, sprint planning, and retrospectives. Conduct peer reviews and participate in Three Amigos sessions to ensure technical quality and user alignment. Work with system administrators and support teams to resolve technically complex incidents and platform issues. Produce and maintain technical documentation, supporting handover to internal teams or other contractors as needed. If you are interested in the above role, please click Apply Now and send a CV for quick review. As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans, spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses, partners, who meet all of the essential criteria, theywill interview the best candidates from within that group. If you qualify, please notify us on igs at circlerecruitment dot com. We will be in touch to discuss your suitability and arrange your guaranteed interview. Should you require reasonable adjustments at any point during the recruitment process, if there is a better way for us to communicate, please do let us know. Developer, Programmer, Engineer, ServiceNow, ITSM, Service Now, Service-Now, JavaScript, Security Check, Sc Level, Sc Cleared, Sc Clearance, Security Cleared, Security Clearance, Security Vetting Clearance, Active SC, SC Vetted, Cleared To A High Government Standard, Dv Cleared, Dv Clearance, Dv Check, Developed Vetted, Developed Vetting, Dv Strap, Active DV, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Sep 25, 2025
Full time
Role: ServiceNow Developer Salary/Rate: £600-700 Location: hybrid multiple locations availableContract Duration: 12 months We are currently looking for a ServiceNow Developer for our government client. This ServiceNow Developer role is hybrid, based between 2 days per week on site and the remainder of the week working remotely. Office locations include most major towns, with London being a preference. The contract for the ServiceNow Developer position is for 12-months with potential to extend, operating inside IR35. Security Clearance: Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential experience required: ServiceNow Certified System Administrator (CSA) certification or equivalent experience. Proficient in scripting (JavaScript, Glide API), platform configuration, and integration methods (REST/SOAP). Demonstrable recent, practical development experience , not just solution design or consultancy oversight. Strong ITSM development experience (e.g., incident, change, problem, catalogue, workflows, scripting) Event Management (ITOM) or Scoped application development Delivered customisation, scripting, integrations, and technical problem-solving directly , rather than relying on managed suppliers Provide specific technical examples of what you have built and how Delivered features in a fast-paced Agile or DevOps environment. Familiarity with platform upgrade processes and maintenance of development standards. Collaboration and communication skills, with the ability to contribute to solution design sessions and peer reviews. Desirable: ServiceNow Certified Application Developer (CAD) or relevant module-specific certifications (e.g., ITSM, ITOM) are a plus. Relevant qualifications in ITIL or Agile methodologies. Customer Service Management (CSM) / Application Portfolio Management (APM) / Security Incident Response (SIR) experience Previous delivery experience with integrations such as GitHub, or Entra ID. Understanding of security and governance requirements in public sector IT environments. Job Role / Responsibilities: Design, develop, and configure ServiceNow applications, workflows, and integrations across ITSM, ITOM, CSM, and custom modules. Deliver assigned features aligned to roadmap priorities, such as: Yokohama upgrade readiness / Service Catalogue optimisation / Automation engine integrations / APM and CSM rollout Build integrations using REST/SOAP APIs, mid-servers, IntegrationHub, and custom connectors. Contribute to upgrade execution, clone analysis, and post-upgrade validation. Participate in Agile delivery processes including backlog grooming, sprint planning, and retrospectives. Conduct peer reviews and participate in Three Amigos sessions to ensure technical quality and user alignment. Work with system administrators and support teams to resolve technically complex incidents and platform issues. Produce and maintain technical documentation, supporting handover to internal teams or other contractors as needed. If you are interested in the above role, please click Apply Now and send a CV for quick review. As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans, spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses, partners, who meet all of the essential criteria, theywill interview the best candidates from within that group. If you qualify, please notify us on igs at circlerecruitment dot com. We will be in touch to discuss your suitability and arrange your guaranteed interview. Should you require reasonable adjustments at any point during the recruitment process, if there is a better way for us to communicate, please do let us know. Developer, Programmer, Engineer, ServiceNow, ITSM, Service Now, Service-Now, JavaScript, Security Check, Sc Level, Sc Cleared, Sc Clearance, Security Cleared, Security Clearance, Security Vetting Clearance, Active SC, SC Vetted, Cleared To A High Government Standard, Dv Cleared, Dv Clearance, Dv Check, Developed Vetted, Developed Vetting, Dv Strap, Active DV, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
We are seeking a highly experienced Genesys Cloud Architect (15+ years overall experience, with strong expertise in Genesys Cloud) to join our team. As a Genesys Cloud Architect, you will be responsible for designing, architecting, and implementing Genesys Cloud solutions based on business requirements and technical considerations. You will collaborate with stakeholders, lead implementations, oversee integrations with enterprise systems, and provide expert technical guidance. Responsibilities: Design and architect Genesys Cloud solutions aligned with business and technical needs. Collaborate with cross-functional teams (business analysts, developers, infra teams) to create robust designs. Lead the implementation and configuration of Genesys Cloud solutions following best practices. Oversee integrations with CRM platforms, contact center tools, and databases. Define and document technical specifications, workflows, and system configurations. Provide technical guidance and resolve complex issues during implementation/testing. Stay up to date with Genesys Cloud features and recommend enhancements. Conduct performance assessments, capacity planning, and security reviews. Desired Skills: 15+ years of experience, with deep expertise in Genesys Cloud architecture and implementation. Strong understanding of Customer Service Operations and Contact Centre benchmarking. Experience with Generative AI/LLM integrations. Hands-on experience with IVR, Omnichannel orchestration, Self-Service, and Routing. Expertise with Genesys tools (Administrator, Architect, Composer, Designer). Experience designing solutions for Voice and Non-Voice channels. Knowledge of cloud economics, pricing strategies, hybrid/on-prem/cloud solutions. Genesys Cloud migrations (from other contact center technologies or on-premises Genesys). Hands-on integration experience with Salesforce, Zendesk, ServiceNow, and custom apps. Exposure to Virtual Agents (Amazon Lex, Google CCAI), Knowledge Base, Caller Intent, AI integrations. Integration skills with AWS Lambda, APIs, and custom data actions.
Sep 24, 2025
We are seeking a highly experienced Genesys Cloud Architect (15+ years overall experience, with strong expertise in Genesys Cloud) to join our team. As a Genesys Cloud Architect, you will be responsible for designing, architecting, and implementing Genesys Cloud solutions based on business requirements and technical considerations. You will collaborate with stakeholders, lead implementations, oversee integrations with enterprise systems, and provide expert technical guidance. Responsibilities: Design and architect Genesys Cloud solutions aligned with business and technical needs. Collaborate with cross-functional teams (business analysts, developers, infra teams) to create robust designs. Lead the implementation and configuration of Genesys Cloud solutions following best practices. Oversee integrations with CRM platforms, contact center tools, and databases. Define and document technical specifications, workflows, and system configurations. Provide technical guidance and resolve complex issues during implementation/testing. Stay up to date with Genesys Cloud features and recommend enhancements. Conduct performance assessments, capacity planning, and security reviews. Desired Skills: 15+ years of experience, with deep expertise in Genesys Cloud architecture and implementation. Strong understanding of Customer Service Operations and Contact Centre benchmarking. Experience with Generative AI/LLM integrations. Hands-on experience with IVR, Omnichannel orchestration, Self-Service, and Routing. Expertise with Genesys tools (Administrator, Architect, Composer, Designer). Experience designing solutions for Voice and Non-Voice channels. Knowledge of cloud economics, pricing strategies, hybrid/on-prem/cloud solutions. Genesys Cloud migrations (from other contact center technologies or on-premises Genesys). Hands-on integration experience with Salesforce, Zendesk, ServiceNow, and custom apps. Exposure to Virtual Agents (Amazon Lex, Google CCAI), Knowledge Base, Caller Intent, AI integrations. Integration skills with AWS Lambda, APIs, and custom data actions.