2 jobs found

Freight Coordinator 26,000 to 30,000 per annum, Permanent, 09:00am to 17:30pm M-F, BS35 Severn Beach, Bristol, Bonus, 31 days Holiday, Pension, Health plan, Eye care, On site Parking and employee shares plan. A highly established, leading freight forwarding business who are expanding their air freight team in recruiting for a freight coordinator to join their team. Providing customer excellence and holding fantastic company values which include sustainability, joining this team orientated, employee focused business will not disappoint you. Working within an air freight department as a freight coordinator part of 4 with the full support of a team leader and supervisor, this opportunity will see you : Tracking and maintaining smooth running of freight process Accurate data entry of freight information Client and vendor invoicing Client contact updating on delivery and rapport building General department administration The successful freight coordinator will have a need to hold an administrative or customer services background, be proficient within the use of Microsoft programs and be confident in picking up new packages. It would be beneficial to hold current CRM system experience but full training will be provided within their bespoke system. Previous freight industry experience would be beneficial but not essential. This freight coordinator opportunity would be an excellent role for someone holding air freight, import / export coordinator, freight coordinator or freight forwarder experience. All freight, Transport and customs experience will be considered. Customer services experience will also be consider where you will be given full training and investment. This opportunity working within freight coordination will see you working within an office of 80 employees with the full support of experienced freight individuals and direct line managers who is career served within freight forwarding. Offering future chance of progression, this is the chance to join a career focused business which will give you training, stability and a fantastic team culture. Benefits include : Full training from day one and further on-going training and development opportunities Year end bonus Company shares scheme Health insurance Pension Work from home 2 days per month 31 days holiday including bank holidays Company events Apply today for your immediate consideration or apply direct to (url removed) For further information, please call Richard Hughes on (phone number removed) or (phone number removed) Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.

We are recruiting for a client based in Crawley, Hours are Monday- Friday () This is on site, no hybrid working Salary NEG Minimum 10 years' experience at General management/Directorship level in Freight Forwarding The Operations manager is accountable for various aspects of the business. The position will require a heavy reliance on strong and current operational expertise in all aspects of the operation including the warehouse. The Operations manager is responsible for the company's performance, sustainable growth, and efficiency. They will also require a sound knowledge of finance as well as sales. The role requires a very strong desire to deliver high levels and standards of customer service both internal and external. Duties Include: Ensuring the business is run in accordance with the directives of the Directors Responsible for business operation performance and results, ensuring sustainable growth and profitability. Active involvement in profitability from the operations department (Forwarding and warehouse) Active responsibility to ensure operators are compliant to all areas including and H&S, quality assurance, airside operators and IATA inline with compliance and senior management. Responsibility to evaluate each customer's worth and act accordingly Maximise staff resources and effectiveness (drive efficiency and optimisation) Develop a culture of continuous improvement while building a strong relationship with relevant parties both internal and external. Control and focus on costs across all aspects of the business Operations: Coordinate Air, Road and Sea shipments to/from the UK and Cross Trade moments from start to finish. • Ensure accuracy with billing and strong commercial judgement on margins per customer. • Support the operations team in fulfilling all customer requirements. • Accurately complete job files & book jobs onto the internal job management system. • Update track/trace customer portals on relevant jobs ensuring accurate data entry and milestone reports via email. • Prepare and present quotations for projects, ad-hoc and regular movements. Customer Requirements: • Fully understand our customers needs and requirements • Responsible for growth and development of the business through customer development, retention and working closely with Sales to maximise opportunities • Work closely with other colleagues to seek improvements on customer service using digital solutions • Constantly look to improve quality and service provided • Meet customers and perform guided tours of the facility as required • Attend external meetings with customers and suppliers as required • Handle customer complaints/issues escalating where necessary to ensure full resolution Key Skills: Management skills - ability to grow and develop a strong team Strong commercial skills Results orientated Self-starter/multi-tasker, with adaptable 'hands on' approach suitable for SME Proven project management ability including excellent organisational/administrative, analytical, problem solving and time management skills Excellent spoken and written communication skills gained within a customer interfacing role Computer skills - proficient in all Microsoft office applications, Transport/logistics software application Accuracy and attention to detail particularly when working under pressure Company provides excellent benefits including a pension and social days