Eteam Workforce Limited
Inverness, Highland
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: IAM Support Engineer Location: Onsite | Inverness, Cowan House, Highlander Way, Inverness Business & Retail Park, Inverness, IV2 7GE. Duration: 01/11/2026 Pay Rate: £447/Day MUST BE PAYE THROUGH UMBRELLA Role Description: The IAM Support Engineer (L2-L3) will need to provide advanced operational support for enterprise Identity and Access Management services in a Coud, Hybrid and on-prem environment. The role focuses on incident resolution, complex request fulfilment, monitoring, reporting, and ad hoc IAM tasks, ensuring services meet defined SLAs, KPIs, and IAM operational metrics. The engineer will provide support across all IAM domains, including identity life cycle management (JML), authentication & authorization (SSO, MFA, conditional RBAC), privileged access (PIM, PRA), certificate management services, and identity governance, working with platforms such as Microsoft Entra ID, Microsoft Identity Manager (MIM), Software IDM, Active Directory, CloudStrike, BeyondTrust PRA, Okta, and AD CS PKI etc. Key Responsibilities Support IAM platforms across cloud, hybrid, and on premises environments. Resolve L2-L3 IAM incidents related to JML, access requests, access reviews, authentication, authorization, identity life cycle, privileged access, and certificate services. Handle complex IAM service requests, escalated cases, and non standard access requirements. Troubleshoot identity sync issues, connector failures, access denials, MFA problems, and certificate based authentication errors. Perform root cause analysis and contribute to problem management and service improvement. Actively monitor IAM services, integrations, and connectors to ensure service availability and performance. Responding to alerts from SIEM/logging solutions and preventing SLA breaches. Produce operational and ad hoc reports covering IAM SLAs, KPIs, incidents, and access metrics. Support internal/external audit, compliance, and security reporting requests. Maintain operational documentation and knowledge articles. Identify trends and potential service degradation before SLA breaches occur. Platforms Supported (Non Exhaustive) Microsoft Entra ID (Governance/JML, PIM, AD sync, Conditional Access Policies, Service Principles, MFA, directory operations) Microsoft Identity Manager (On-prem/Legacy JML) Software IDM (Auditing and Visibility) Active Directory (Directory operations - User, groups, GPOs etc) Okta (SSO, MFA, life cycle management) BeyondTrust (PRA PAM operations and troubleshooting) CloudStrike (MFA, conditional access control and monitoring) AD CS/PKI (certificate tracking, issuance, renewal, and incidents) Skills & Experience Strong hands on experience in L2-L3 IAM operations and support. Solid understanding of identity life cycle (JML & IGA), SSO, MFA, RBAC, PAM, and PKI concepts. Hands-on experience with one or more of the following platforms: Entra ID, MIM, Software IDM, AD, Okta, BeyondTrust, CloudStrike, AD CS/PKI. Experience working in ITIL based support environments with SLAs and KPIs. Strong troubleshooting, analytical, and communication skills. Ability to collaborate effectively with security, infrastructure, and application teams Attention to detail and commitment to security and compliance. Desirable/Nice to Have IAM or security-related certifications (eg, Microsoft Identity tools, Okta, ITIL, CyberArk/BeyondTrust etc). Experience supporting hybrid or multi cloud environments. Exposure to security monitoring, SIEM, or audit frameworks. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: IAM Support Engineer Location: Onsite | Inverness, Cowan House, Highlander Way, Inverness Business & Retail Park, Inverness, IV2 7GE. Duration: 01/11/2026 Pay Rate: £447/Day MUST BE PAYE THROUGH UMBRELLA Role Description: The IAM Support Engineer (L2-L3) will need to provide advanced operational support for enterprise Identity and Access Management services in a Coud, Hybrid and on-prem environment. The role focuses on incident resolution, complex request fulfilment, monitoring, reporting, and ad hoc IAM tasks, ensuring services meet defined SLAs, KPIs, and IAM operational metrics. The engineer will provide support across all IAM domains, including identity life cycle management (JML), authentication & authorization (SSO, MFA, conditional RBAC), privileged access (PIM, PRA), certificate management services, and identity governance, working with platforms such as Microsoft Entra ID, Microsoft Identity Manager (MIM), Software IDM, Active Directory, CloudStrike, BeyondTrust PRA, Okta, and AD CS PKI etc. Key Responsibilities Support IAM platforms across cloud, hybrid, and on premises environments. Resolve L2-L3 IAM incidents related to JML, access requests, access reviews, authentication, authorization, identity life cycle, privileged access, and certificate services. Handle complex IAM service requests, escalated cases, and non standard access requirements. Troubleshoot identity sync issues, connector failures, access denials, MFA problems, and certificate based authentication errors. Perform root cause analysis and contribute to problem management and service improvement. Actively monitor IAM services, integrations, and connectors to ensure service availability and performance. Responding to alerts from SIEM/logging solutions and preventing SLA breaches. Produce operational and ad hoc reports covering IAM SLAs, KPIs, incidents, and access metrics. Support internal/external audit, compliance, and security reporting requests. Maintain operational documentation and knowledge articles. Identify trends and potential service degradation before SLA breaches occur. Platforms Supported (Non Exhaustive) Microsoft Entra ID (Governance/JML, PIM, AD sync, Conditional Access Policies, Service Principles, MFA, directory operations) Microsoft Identity Manager (On-prem/Legacy JML) Software IDM (Auditing and Visibility) Active Directory (Directory operations - User, groups, GPOs etc) Okta (SSO, MFA, life cycle management) BeyondTrust (PRA PAM operations and troubleshooting) CloudStrike (MFA, conditional access control and monitoring) AD CS/PKI (certificate tracking, issuance, renewal, and incidents) Skills & Experience Strong hands on experience in L2-L3 IAM operations and support. Solid understanding of identity life cycle (JML & IGA), SSO, MFA, RBAC, PAM, and PKI concepts. Hands-on experience with one or more of the following platforms: Entra ID, MIM, Software IDM, AD, Okta, BeyondTrust, CloudStrike, AD CS/PKI. Experience working in ITIL based support environments with SLAs and KPIs. Strong troubleshooting, analytical, and communication skills. Ability to collaborate effectively with security, infrastructure, and application teams Attention to detail and commitment to security and compliance. Desirable/Nice to Have IAM or security-related certifications (eg, Microsoft Identity tools, Okta, ITIL, CyberArk/BeyondTrust etc). Experience supporting hybrid or multi cloud environments. Exposure to security monitoring, SIEM, or audit frameworks. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Refreshing Recruitment Limited
Senior IDAM Engineer Must have current SC Clearance Location: Central London (Hybrid working) Contract: 6 months. Excellent day rate + outside IR35 We are seeking a Senior Identity & Access Management (IDAM/IAM) Engineer, experienced with Azure AD/Entra ID, ADFS, MFA, SSO and certificate based-authentication, to join a specialist End User Compute IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. Key Responsibilities Lead the design and implementation of IDAM solutions across hybrid and cloud environments Ensure authentication and authorisation frameworks are in place & align to Zero Trust principles. Manage provisioning, role-based access, and life cycle management across diverse platforms. Integrate IDAM services with cloud SaaS, endpoint, and security tooling. Support project delivery, including migrations and onboarding of new systems. Provide 3rd line escalation support for complex IDAM incidents and issues. Produce clear technical documentation, standards, and runbooks to support BAU operations. Skills sought with IDAM technologies such as Azure AD/Entra ID, ADFS, MFA, SSO, and certificate-based authentication. Implementing and managing identity life cycle management solutions. RBAC, privileged access management, and conditional access. Familiarity with Zero Trust models and government security frameworks (NCSC, ISO 27001). Scripting and automation (PowerShell, API integrations) for identity workflows. Supporting large-scale enterprise or government identity environments. Ability to work with cross-functional teams and communicate effectively with technical and non-technical stakeholders. Desirable skills : Okta, SailPoint, or similar enterprise IDAM tools; knowledge of DevSecOps integration; relevant certifications (Microsoft, CISSP, CISM). Please note current SC clearance is an essential requirement for this role. Apply now to progress!
Senior IDAM Engineer Must have current SC Clearance Location: Central London (Hybrid working) Contract: 6 months. Excellent day rate + outside IR35 We are seeking a Senior Identity & Access Management (IDAM/IAM) Engineer, experienced with Azure AD/Entra ID, ADFS, MFA, SSO and certificate based-authentication, to join a specialist End User Compute IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. Key Responsibilities Lead the design and implementation of IDAM solutions across hybrid and cloud environments Ensure authentication and authorisation frameworks are in place & align to Zero Trust principles. Manage provisioning, role-based access, and life cycle management across diverse platforms. Integrate IDAM services with cloud SaaS, endpoint, and security tooling. Support project delivery, including migrations and onboarding of new systems. Provide 3rd line escalation support for complex IDAM incidents and issues. Produce clear technical documentation, standards, and runbooks to support BAU operations. Skills sought with IDAM technologies such as Azure AD/Entra ID, ADFS, MFA, SSO, and certificate-based authentication. Implementing and managing identity life cycle management solutions. RBAC, privileged access management, and conditional access. Familiarity with Zero Trust models and government security frameworks (NCSC, ISO 27001). Scripting and automation (PowerShell, API integrations) for identity workflows. Supporting large-scale enterprise or government identity environments. Ability to work with cross-functional teams and communicate effectively with technical and non-technical stakeholders. Desirable skills : Okta, SailPoint, or similar enterprise IDAM tools; knowledge of DevSecOps integration; relevant certifications (Microsoft, CISSP, CISM). Please note current SC clearance is an essential requirement for this role. Apply now to progress!
