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volunteering learning development officer
Safran UK
Safety Management System Safety Officer / Reporting Manager
Safran UK Llantarnam, Gwent
Make a meaningful impact on aviation safety! While aircraft seats are rarely the cause of accidents, they play a crucial role in passenger aircraft accident survivability and overall safety outcomes. This role exists to proactively protect people, customers, and the business by strengthening how safety is identified, communicated, and improved across Safran Seats GB. Are you interested in working at the business end of Aerospace? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. We're looking for a collaborative, influential safety professional who is passionate about aviation safety and continuous improvement. You'll work closely with teams across design, production, maintenance, and leadership to help ensure potential risks are identified early and managed effectively through a strong Safety Management System (SMS). You'll act as a trusted advisor and facilitator, helping teams engage with safety in a positive, practical, and transparent way - supporting compliance while building a strong, open safety culture. Champion a positive and inclusive aviation safety culture across Safran Seats GB. Facilitate hazard identification, risk assessment, and risk management activities. Monitor and support actions taken to mitigate safety risks and track progress through agreed Safety Action Plans. Produce and present clear, meaningful safety performance reports for senior leadership and Safety Review Boards. Maintain and continuously improve SMS documentation, policies, KPIs, and safety records. Coordinate and support aviation safety training for leadership, engineering, technical teams, and the wider workforce. Lead or support internal safety investigations, focusing on learning, trend analysis, and prevention. Engage employees through safety surveys, safety action groups, and open communication (not audits). Promote knowledge sharing internally and with suppliers, integrators, and Safran partners where required. Support management of in service and airworthiness related safety issues. Act as the Aviation Safety point of contact deputising for SMS Safety Manager. Key focus areas- Early identification of safety risks through QRQC, voluntary reports, and employee engagement Monitoring safety performance trends - not just individual events - to drive sustainable improvement. Supporting foreign object damage (FOD) prevention, safety communications, and lessons learned Managing safety KPIs, Management of Change activities, and continuous SMS improvements. Ensuring safety information is visible, accessible, and understood by everyone Human & Organisational Factors and Performance. What We'll Offer As a valued member of our team, these are just a few of the benefits you'll receive: 33 days holiday (including bank holidays) 12.5% Annual Bonus Industry leading pension scheme with salary sacrifice employer contributions up to 10%. Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. Access to salary sacrifice benefits scheme including cycle to work and Octopus EV Scheme 4 x Life Assurance Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme Annual share save schemes. Option for hybrid and flexible working arrangements Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent. We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. You're a confident communicator who builds trust and engagement at all levels You enjoy working collaboratively and influencing positive change without relying on authority You bring experience or strong interest in aviation safety, SMS, compliance, or regulated environments You're proactive, organised, and motivated by making a real world impact We welcome applications from candidates who meet most, but not necessarily all, requirements. Why join Safran Seats GB Play a visible role in protecting passengers and customers worldwide. Join a collaborative, values driven organisation with strong leadership support for safety. Develop your career within a structured, internationally recognised aviation safety framework. Work in a role where your expertise directly shapes outcomes and culture. Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages.
Apr 18, 2026
Full time
Make a meaningful impact on aviation safety! While aircraft seats are rarely the cause of accidents, they play a crucial role in passenger aircraft accident survivability and overall safety outcomes. This role exists to proactively protect people, customers, and the business by strengthening how safety is identified, communicated, and improved across Safran Seats GB. Are you interested in working at the business end of Aerospace? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. We're looking for a collaborative, influential safety professional who is passionate about aviation safety and continuous improvement. You'll work closely with teams across design, production, maintenance, and leadership to help ensure potential risks are identified early and managed effectively through a strong Safety Management System (SMS). You'll act as a trusted advisor and facilitator, helping teams engage with safety in a positive, practical, and transparent way - supporting compliance while building a strong, open safety culture. Champion a positive and inclusive aviation safety culture across Safran Seats GB. Facilitate hazard identification, risk assessment, and risk management activities. Monitor and support actions taken to mitigate safety risks and track progress through agreed Safety Action Plans. Produce and present clear, meaningful safety performance reports for senior leadership and Safety Review Boards. Maintain and continuously improve SMS documentation, policies, KPIs, and safety records. Coordinate and support aviation safety training for leadership, engineering, technical teams, and the wider workforce. Lead or support internal safety investigations, focusing on learning, trend analysis, and prevention. Engage employees through safety surveys, safety action groups, and open communication (not audits). Promote knowledge sharing internally and with suppliers, integrators, and Safran partners where required. Support management of in service and airworthiness related safety issues. Act as the Aviation Safety point of contact deputising for SMS Safety Manager. Key focus areas- Early identification of safety risks through QRQC, voluntary reports, and employee engagement Monitoring safety performance trends - not just individual events - to drive sustainable improvement. Supporting foreign object damage (FOD) prevention, safety communications, and lessons learned Managing safety KPIs, Management of Change activities, and continuous SMS improvements. Ensuring safety information is visible, accessible, and understood by everyone Human & Organisational Factors and Performance. What We'll Offer As a valued member of our team, these are just a few of the benefits you'll receive: 33 days holiday (including bank holidays) 12.5% Annual Bonus Industry leading pension scheme with salary sacrifice employer contributions up to 10%. Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. Access to salary sacrifice benefits scheme including cycle to work and Octopus EV Scheme 4 x Life Assurance Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme Annual share save schemes. Option for hybrid and flexible working arrangements Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent. We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. You're a confident communicator who builds trust and engagement at all levels You enjoy working collaboratively and influencing positive change without relying on authority You bring experience or strong interest in aviation safety, SMS, compliance, or regulated environments You're proactive, organised, and motivated by making a real world impact We welcome applications from candidates who meet most, but not necessarily all, requirements. Why join Safran Seats GB Play a visible role in protecting passengers and customers worldwide. Join a collaborative, values driven organisation with strong leadership support for safety. Develop your career within a structured, internationally recognised aviation safety framework. Work in a role where your expertise directly shapes outcomes and culture. Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages.
Cheltenham Borough Council
Revenues Officer
Cheltenham Borough Council Cheltenham, Gloucestershire
Ready to make a real impact in your community? Join Cheltenham Borough Council as a Revenues Officer and help deliver vital services that support residents and businesses. Location: Cheltenham, GL50 9SA Salary: £29,064 to £31,537 per annum (pay award pending wef 1 April 2026) Job Type: Full-Time, Permanent Closing Date: Wednesday 29th April 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Revenues Officer - The Role: We have an exciting opportunity for someone to join our successful Revenues and Benefits Team as a Revenues officer. This is a challenging but rewarding role in a busy environment. The role is varied and the successful candidate will deal with all aspect of the billing and collection of council tax. Revenues Officer - Responsibilities: - Assess liability for council tax and business rates, including discounts, reliefs, and exemptions - Maintain accurate records, update accounts, and ensure bills and correspondence are issued promptly - Identify customers eligible for council tax support and maximise their entitlement - Verify information, trace debtors, and manage recovery cases, including issuing notices and arranging payments - Support court proceedings and attend hearings when required - Handle customer enquiries by phone, in writing, and face to face, providing clear advice and guidance - Liaise with internal teams, external organisations, and government agencies to resolve queries - Assist with support schemes, service improvements, and new initiatives Revenues Officer You will need: - A minimum of 5 qualifications equivalent to NVQ level 2 or GCSE grade C/4 or above, including Maths and English - Experience of working in local authority revenue collection dealing with council tax and/or business rates - Experience in working with customers and managing customer records - Excellent customer service and communication skills - Proficient in Microsoft applications and data processing software - Flexible, resilient and capable of working to deadlines - Good IT skills Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS). - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays). - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours. - A comprehensive programme of learning and development. - Two days (pro rata) paid time off for volunteering. - Enhanced maternity and paternity schemes. - Access to free counselling services. - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan. - A cycle to work scheme. - Low-cost town centre parking. - A commitment to employee wellbeing. Closing Date: Wednesday 29th April 2026 To submit your CV for this exciting Revenues Officer opportunity, click Apply today!
Apr 17, 2026
Full time
Ready to make a real impact in your community? Join Cheltenham Borough Council as a Revenues Officer and help deliver vital services that support residents and businesses. Location: Cheltenham, GL50 9SA Salary: £29,064 to £31,537 per annum (pay award pending wef 1 April 2026) Job Type: Full-Time, Permanent Closing Date: Wednesday 29th April 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Revenues Officer - The Role: We have an exciting opportunity for someone to join our successful Revenues and Benefits Team as a Revenues officer. This is a challenging but rewarding role in a busy environment. The role is varied and the successful candidate will deal with all aspect of the billing and collection of council tax. Revenues Officer - Responsibilities: - Assess liability for council tax and business rates, including discounts, reliefs, and exemptions - Maintain accurate records, update accounts, and ensure bills and correspondence are issued promptly - Identify customers eligible for council tax support and maximise their entitlement - Verify information, trace debtors, and manage recovery cases, including issuing notices and arranging payments - Support court proceedings and attend hearings when required - Handle customer enquiries by phone, in writing, and face to face, providing clear advice and guidance - Liaise with internal teams, external organisations, and government agencies to resolve queries - Assist with support schemes, service improvements, and new initiatives Revenues Officer You will need: - A minimum of 5 qualifications equivalent to NVQ level 2 or GCSE grade C/4 or above, including Maths and English - Experience of working in local authority revenue collection dealing with council tax and/or business rates - Experience in working with customers and managing customer records - Excellent customer service and communication skills - Proficient in Microsoft applications and data processing software - Flexible, resilient and capable of working to deadlines - Good IT skills Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS). - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays). - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours. - A comprehensive programme of learning and development. - Two days (pro rata) paid time off for volunteering. - Enhanced maternity and paternity schemes. - Access to free counselling services. - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan. - A cycle to work scheme. - Low-cost town centre parking. - A commitment to employee wellbeing. Closing Date: Wednesday 29th April 2026 To submit your CV for this exciting Revenues Officer opportunity, click Apply today!
Surrey County Council
Education Health Care Needs Assessment Officer
Surrey County Council Knaphill, Surrey
The starting salary for this full-time, 12-month fixed term position is 30,647 per annum based on a 36-hour working week. This position will provide maternity cover for an existing member of the team. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office for a minimum of two days per week and working from home. Team members are welcome to work from any of our area offices in Woking, Weybridge or Reigate. We're excited to be recruiting a new Education Health Care Needs Assessment (EHCNA) Office r to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is integral to on-going, focused work to improve the quality and timeliness of our SEND services. Join our SEND Service - Make a Real Difference! If you're committed to collaboration, advocacy, and making things happen, we'd love to hear from you. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We're looking for a compassionate, knowledgeable and proactive individual who can build trusted relationships and communicate clearly. Our young people want adults who listen, explain things honestly, and keep them at the centre of every decision. Parents and carers value empathy, strong organisational skills, and a deep understanding of SEND legislation and diverse needs. Schools need consistent, accessible professionals who are experts in SEND and can guide them through the system with clarity and confidence. At Surrey County Council, we're committed to providing excellent support for children and young people with SEND. Our SEND services work together to deliver timely, effective support that leads to positive outcomes. We focus on building strong, respectful relationships with families, schools and partner organisations, with relational and restorative practices underpinning all our work. As an Education Health Care Needs Assessment Officer, you'll join a newly established countywide Education Health and Care (EHC) Needs Assessment team. Your key responsibilities as an EHCNA Officer will include: Managing casework related to the 20-week EHC Needs Assessment process, engaging with families and education providers to facilitate informed discussions Using a person-centred approach, you will ensure statutory assessment deadlines are met Coordinating input from Education, Health, and Care services to ensure each child receives the right support for their needs Drafting EHCPs, ensuring they are clear, accurate, and of high quality Reflective practice and continuous improvement are key to this role, and you'll be part of a team that puts the child at the centre of everything we do. By working in close collaboration with children's Social Care, Health, parents/carers and families, as well as schools, your impact will help us to achieve the best outcomes for the children we support. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: A-level or equivalent level of attainment, with training or experience in SEN, including the Code of Practice and Children and Families Act 2014 Knowledge of Surrey's SEND policies, national guidance and legislation, and awareness of the impact of SEND on vulnerable children and young people Familiarity with Surrey's Local Offer and school provisions, or willingness to learn Knowledge of evidence-based interventions and the ability to interpret and accurately convey information from complex written reports within draft EHC Plans Clear and confident communication and customer service skills, both in writing and in person Strong relationship building skills and experience of working collaboratively with children, young people, and families Competence in a range of IT tools including MS Office and database management systems Passionate about improving outcomes for children and young people The role involves working in, and visiting, venues across Surrey to build professional working relationships, therefore you will need the willingness and ability to travel across the county to meet the demands of this role. The job advert closes at 23:59 on 03/05/2026. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 17, 2026
Contractor
The starting salary for this full-time, 12-month fixed term position is 30,647 per annum based on a 36-hour working week. This position will provide maternity cover for an existing member of the team. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office for a minimum of two days per week and working from home. Team members are welcome to work from any of our area offices in Woking, Weybridge or Reigate. We're excited to be recruiting a new Education Health Care Needs Assessment (EHCNA) Office r to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is integral to on-going, focused work to improve the quality and timeliness of our SEND services. Join our SEND Service - Make a Real Difference! If you're committed to collaboration, advocacy, and making things happen, we'd love to hear from you. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We're looking for a compassionate, knowledgeable and proactive individual who can build trusted relationships and communicate clearly. Our young people want adults who listen, explain things honestly, and keep them at the centre of every decision. Parents and carers value empathy, strong organisational skills, and a deep understanding of SEND legislation and diverse needs. Schools need consistent, accessible professionals who are experts in SEND and can guide them through the system with clarity and confidence. At Surrey County Council, we're committed to providing excellent support for children and young people with SEND. Our SEND services work together to deliver timely, effective support that leads to positive outcomes. We focus on building strong, respectful relationships with families, schools and partner organisations, with relational and restorative practices underpinning all our work. As an Education Health Care Needs Assessment Officer, you'll join a newly established countywide Education Health and Care (EHC) Needs Assessment team. Your key responsibilities as an EHCNA Officer will include: Managing casework related to the 20-week EHC Needs Assessment process, engaging with families and education providers to facilitate informed discussions Using a person-centred approach, you will ensure statutory assessment deadlines are met Coordinating input from Education, Health, and Care services to ensure each child receives the right support for their needs Drafting EHCPs, ensuring they are clear, accurate, and of high quality Reflective practice and continuous improvement are key to this role, and you'll be part of a team that puts the child at the centre of everything we do. By working in close collaboration with children's Social Care, Health, parents/carers and families, as well as schools, your impact will help us to achieve the best outcomes for the children we support. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: A-level or equivalent level of attainment, with training or experience in SEN, including the Code of Practice and Children and Families Act 2014 Knowledge of Surrey's SEND policies, national guidance and legislation, and awareness of the impact of SEND on vulnerable children and young people Familiarity with Surrey's Local Offer and school provisions, or willingness to learn Knowledge of evidence-based interventions and the ability to interpret and accurately convey information from complex written reports within draft EHC Plans Clear and confident communication and customer service skills, both in writing and in person Strong relationship building skills and experience of working collaboratively with children, young people, and families Competence in a range of IT tools including MS Office and database management systems Passionate about improving outcomes for children and young people The role involves working in, and visiting, venues across Surrey to build professional working relationships, therefore you will need the willingness and ability to travel across the county to meet the demands of this role. The job advert closes at 23:59 on 03/05/2026. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Income Officer
Delta Housing Southend-on-sea, Essex
Income Officer £35,750 Southend-on-Sea Permanent, Full Time We are looking for an Income Officer to be responsible for supporting customers proactively in a variety of ways to manage their rent account effectively and to prevent arrears. They will provide practical advice and work with a wide range of stakeholders to provide a highly professional, customer focused service to our customers. Officers will be expected to proactively support customers and ensure that accounts within their area of responsibility are well monitored, taking action where required. Our focus is to support customers by giving timely benefit and budgetary advice so they can sustain their tenancy or lease. Officers will be expected to visit customers who need advice, guidance, and support with regards to their account. What you'll be doing To identify risk of tenancy/lease failure through all contact with customers. Actively address this through budgeting and benefit advice, guidance, referral, and cross-team working. Ensure customers receive the support they need to maximise their income and looking at opportunities to enable them to be financially stable. To maximise rental income and promote tenancy sustainment, exercising judgement and adapting the income management approach to the circumstances and needs of the individual/household. This will include using various communication methods i.e., letters, text, email as well as visits to customers' homes. To manage a caseload of both current and former accounts, including any associated court or legal costs; in accordance with our policies and procedures, but also taking a proactive approach to preventing arrears and limiting the risk of escalating debt. This will include but is not limited to liaising with D.W.P, Housing Benefit departments and Lenders to ensure income is maximised and arrears minimised. Making referrals to our Benefit Coaches, or appropriate external agencies for debt advice. To approach contentious and complex issues with tact and sensitivity, using interviewing skills to facilitate favourable outcomes for all parties. What we are looking for Full driving license and access to a vehicle for work purposes. Experience of working to and meeting deadlines. Experience in coordinating and prioritising own workload. Commitment to delivering excellence in customer service at all times. Experience of dealing with vulnerable people Please note the office expectancy of this role is as follows: This role will be expected in the office 2 days a week, with at least 1 day of travelling to your patch a week, however this could vary. We recommend being in the office full time initially for a period of training and support from the team. Benefits The salary for this post will be £35,750 Per Annum. Location: Southend-on-Sea Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment. The Company We're a local housing association that's passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don't stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.
Apr 17, 2026
Full time
Income Officer £35,750 Southend-on-Sea Permanent, Full Time We are looking for an Income Officer to be responsible for supporting customers proactively in a variety of ways to manage their rent account effectively and to prevent arrears. They will provide practical advice and work with a wide range of stakeholders to provide a highly professional, customer focused service to our customers. Officers will be expected to proactively support customers and ensure that accounts within their area of responsibility are well monitored, taking action where required. Our focus is to support customers by giving timely benefit and budgetary advice so they can sustain their tenancy or lease. Officers will be expected to visit customers who need advice, guidance, and support with regards to their account. What you'll be doing To identify risk of tenancy/lease failure through all contact with customers. Actively address this through budgeting and benefit advice, guidance, referral, and cross-team working. Ensure customers receive the support they need to maximise their income and looking at opportunities to enable them to be financially stable. To maximise rental income and promote tenancy sustainment, exercising judgement and adapting the income management approach to the circumstances and needs of the individual/household. This will include using various communication methods i.e., letters, text, email as well as visits to customers' homes. To manage a caseload of both current and former accounts, including any associated court or legal costs; in accordance with our policies and procedures, but also taking a proactive approach to preventing arrears and limiting the risk of escalating debt. This will include but is not limited to liaising with D.W.P, Housing Benefit departments and Lenders to ensure income is maximised and arrears minimised. Making referrals to our Benefit Coaches, or appropriate external agencies for debt advice. To approach contentious and complex issues with tact and sensitivity, using interviewing skills to facilitate favourable outcomes for all parties. What we are looking for Full driving license and access to a vehicle for work purposes. Experience of working to and meeting deadlines. Experience in coordinating and prioritising own workload. Commitment to delivering excellence in customer service at all times. Experience of dealing with vulnerable people Please note the office expectancy of this role is as follows: This role will be expected in the office 2 days a week, with at least 1 day of travelling to your patch a week, however this could vary. We recommend being in the office full time initially for a period of training and support from the team. Benefits The salary for this post will be £35,750 Per Annum. Location: Southend-on-Sea Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment. The Company We're a local housing association that's passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don't stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.
Surrey County Council
Highways Customer Officer
Surrey County Council
This role has a starting salary of 33,552 per annum based on a 36-hour working week. We are excited to be hiring a new Highways Customer Officer to join our fantastic team. The team has central base in Merrow (Guildford) currently but as a Highways Customer Officer you will be required to work across the entire county and your contract will be countywide. We will as part of Local Government Reorganisation and Devolution split to new locations in the East and West Surrey Councils in late April 27. A vehicle (manual gearbox) is provided for work only use. You will also be required to work from local offices, it is likely you will work from home one day per week therefore hybrid working is applicable. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team You will be one of a team of 12 Highways Customer Officers along with two Senior Highways Customer Officers. The team has a vast range of prior skills, experience and positions to their current role. The team has been being created since November 2021 and has a can-do proactive attitude. We deliver in the region of 1mil of works following customer enquiries and receive more than 10,000 public requests for service on the highway each year as a team. Your day will be a mixture of raising on site highway safety defects such as potholes and damage to the highway. You will also meet with residents daily for other functions such as highway license applications. You will inspect matters reported regarding vegetation obstructions and encroachments on a daily basis with our interest being to keep the highway safe and for residents and users to be able to pass safely and use the highway safely. About the Role We are looking for a Highways Customer Officer (HCO) who will undertake a range of highway related works, including going out in response to customer calls for service daily you will have proactive conversations with Surrey residents and key stakeholders daily. Enquiries may involve conducting site suitability surveys for vehicle crossovers, tree and shrub concerns, or other highway issues such as defect and highway safety inspections. HCOs are responsible for managing their own workloads and ensuring customer response times are met. Work will include a mixture of office work and visits to sites and customers throughout the year. The work split is likely around 75% out on site and 25% office/home based. You will be required to work in an open office environment on a weekly basis to ensure close relationships and working bonds are maintained with other service teams. Shortlisting Criteria This job is suited to a huge variety of past careers, as examples we have HCO's who were previous armed forces personnel, emergency service workers, lectures, hospitality managers, telecoms engineers, engineers, customer service officers, civil enforcement officers etc. In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A good standard of spoken communication and personal presentation, and be able to have robust and sometimes difficult conversations face to face with customers A good working knowledge and ability to use IT equipment and Microsoft Office suite such as Word, Excel, Outlook A working knowledge and interest or experience in Highway Works Experience of providing excellent customer service, both remotely and in a face-to-face environment Ability to manage workloads and deal with conflicting priorities A full UK manual driving license and a willingness to travel around the county, when necessary, a vehicle will be provided for these journeys and left at your place of work overnight To apply, we request that you submit a CV and you will be asked the following four questions: What is your specific highway working experience? What makes you want to be a public facing Officer, why do you feel this role is for you? How do you manage your priorities and competing demands at work or home? Please provide a bullet point list of who you feel key stakeholders will be for this role. The job advert closes at 23:59 on 22.04.2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 16, 2026
Full time
This role has a starting salary of 33,552 per annum based on a 36-hour working week. We are excited to be hiring a new Highways Customer Officer to join our fantastic team. The team has central base in Merrow (Guildford) currently but as a Highways Customer Officer you will be required to work across the entire county and your contract will be countywide. We will as part of Local Government Reorganisation and Devolution split to new locations in the East and West Surrey Councils in late April 27. A vehicle (manual gearbox) is provided for work only use. You will also be required to work from local offices, it is likely you will work from home one day per week therefore hybrid working is applicable. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team You will be one of a team of 12 Highways Customer Officers along with two Senior Highways Customer Officers. The team has a vast range of prior skills, experience and positions to their current role. The team has been being created since November 2021 and has a can-do proactive attitude. We deliver in the region of 1mil of works following customer enquiries and receive more than 10,000 public requests for service on the highway each year as a team. Your day will be a mixture of raising on site highway safety defects such as potholes and damage to the highway. You will also meet with residents daily for other functions such as highway license applications. You will inspect matters reported regarding vegetation obstructions and encroachments on a daily basis with our interest being to keep the highway safe and for residents and users to be able to pass safely and use the highway safely. About the Role We are looking for a Highways Customer Officer (HCO) who will undertake a range of highway related works, including going out in response to customer calls for service daily you will have proactive conversations with Surrey residents and key stakeholders daily. Enquiries may involve conducting site suitability surveys for vehicle crossovers, tree and shrub concerns, or other highway issues such as defect and highway safety inspections. HCOs are responsible for managing their own workloads and ensuring customer response times are met. Work will include a mixture of office work and visits to sites and customers throughout the year. The work split is likely around 75% out on site and 25% office/home based. You will be required to work in an open office environment on a weekly basis to ensure close relationships and working bonds are maintained with other service teams. Shortlisting Criteria This job is suited to a huge variety of past careers, as examples we have HCO's who were previous armed forces personnel, emergency service workers, lectures, hospitality managers, telecoms engineers, engineers, customer service officers, civil enforcement officers etc. In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A good standard of spoken communication and personal presentation, and be able to have robust and sometimes difficult conversations face to face with customers A good working knowledge and ability to use IT equipment and Microsoft Office suite such as Word, Excel, Outlook A working knowledge and interest or experience in Highway Works Experience of providing excellent customer service, both remotely and in a face-to-face environment Ability to manage workloads and deal with conflicting priorities A full UK manual driving license and a willingness to travel around the county, when necessary, a vehicle will be provided for these journeys and left at your place of work overnight To apply, we request that you submit a CV and you will be asked the following four questions: What is your specific highway working experience? What makes you want to be a public facing Officer, why do you feel this role is for you? How do you manage your priorities and competing demands at work or home? Please provide a bullet point list of who you feel key stakeholders will be for this role. The job advert closes at 23:59 on 22.04.2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Arboricultural Support Technician
Surrey County Council Guildford, Surrey
The starting salary for this role is £33,552 per annum for working 36 hours per week. The Surrey County Council's Highways and Transport service is excited to be recruiting an Arboricultural Support Technician. Your work base will be at our Merrow Depot in Guildford, with meetings and site visits across the county. We also offer agile working to enable an element of working from home, where appropriate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About us The Highways & Transport service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets. This includes over two million trees on the highway network, providing strategic green infrastructure across Surrey. This important resource provides vital ecosystem services helping to tackle climate change whilst providing support for wildlife. About the role This is an important customer focused role with the opportunity to make a significant positive impact on our natural environment. Working with like-minded colleagues and reporting to the Senior Arboricultural Officer, you will be supporting the team to manage an extensive network of trees and woodland on and adjacent to the highway network across Surrey. You will also be involved with our tree planting programme. The role requires you to develop excellent relationships with colleagues, contractors and other stakeholders, including elected Members. This role will be very rewarding for the right person. Highways Operations & Infrastructure operates an agile working system, in accordance with the County Council policy. This means that all Officers are expected to be available when needed, with flexibility to work from both Council offices and their home (or other suitable arrangements). It is expected that all Officers will regularly work from their designated office to maintain team working and as required by their manager. All Officers are expected to make themselves available to attend site and other meetings when needed. About you While arboricultural experience is not required, we are looking for someone who is engaged with the natural environment and will have the ability to understand technical issues. You will be supported in developing a sound understanding of how to commission many works in the arboricultural field and will be required to take a pro-active and flexible approach, seeking to find practical solutions. You will also be expected to uphold excellent customer care standards, have a positive and proactive approach, taking pride in your work. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills and experience and align with our behaviours: A keen interest in tress and the natural environment Excellent communication skills and confident in dealing with a wide selection of customers. Excellent IT skills with an understanding of standard office software and willingness to learn bespoke packages. Ability to prioritise and plan own workload in the context of conflicting priorities, meet tight deadlines, and work on own initiative. A positive, self-motivated person with a "can do" attitude and a desire to learn and continuously improve. The job advert closes at 23:59 on 13/05/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 16, 2026
Full time
The starting salary for this role is £33,552 per annum for working 36 hours per week. The Surrey County Council's Highways and Transport service is excited to be recruiting an Arboricultural Support Technician. Your work base will be at our Merrow Depot in Guildford, with meetings and site visits across the county. We also offer agile working to enable an element of working from home, where appropriate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About us The Highways & Transport service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets. This includes over two million trees on the highway network, providing strategic green infrastructure across Surrey. This important resource provides vital ecosystem services helping to tackle climate change whilst providing support for wildlife. About the role This is an important customer focused role with the opportunity to make a significant positive impact on our natural environment. Working with like-minded colleagues and reporting to the Senior Arboricultural Officer, you will be supporting the team to manage an extensive network of trees and woodland on and adjacent to the highway network across Surrey. You will also be involved with our tree planting programme. The role requires you to develop excellent relationships with colleagues, contractors and other stakeholders, including elected Members. This role will be very rewarding for the right person. Highways Operations & Infrastructure operates an agile working system, in accordance with the County Council policy. This means that all Officers are expected to be available when needed, with flexibility to work from both Council offices and their home (or other suitable arrangements). It is expected that all Officers will regularly work from their designated office to maintain team working and as required by their manager. All Officers are expected to make themselves available to attend site and other meetings when needed. About you While arboricultural experience is not required, we are looking for someone who is engaged with the natural environment and will have the ability to understand technical issues. You will be supported in developing a sound understanding of how to commission many works in the arboricultural field and will be required to take a pro-active and flexible approach, seeking to find practical solutions. You will also be expected to uphold excellent customer care standards, have a positive and proactive approach, taking pride in your work. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills and experience and align with our behaviours: A keen interest in tress and the natural environment Excellent communication skills and confident in dealing with a wide selection of customers. Excellent IT skills with an understanding of standard office software and willingness to learn bespoke packages. Ability to prioritise and plan own workload in the context of conflicting priorities, meet tight deadlines, and work on own initiative. A positive, self-motivated person with a "can do" attitude and a desire to learn and continuously improve. The job advert closes at 23:59 on 13/05/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Street Works Officer
Surrey County Council Leatherhead, Surrey
The starting salary for this role is £36,873 per annum, working 36 hours per week. We are excited to be hiring a new Street Works Officer to join our fantastic Street Works team. The Street Works Compliance team are part of Surrey Highways and sit within the wider Street Works team. Our main purpose is to ensure that road works are set out safely for highway users & operatives and help to expediate traffic flows through the work sites. Based in Leatherhead, we are a dynamic team constantly trying to improve what we do and how we work in an ever-changing environment. You will work on a hybrid basis, mostly working on site and then carrying out your administration in the office or at home. Although working remotely, our team work cohesively and will support each other on a day-to-day basis sharing their problems and resolutions. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Each Street Works Officer is assigned a geographical area within Surrey and is responsible for monitoring works across the highway network. A typical day involves inspecting live sites, including those on the lane rental network, assisting residents who may be experiencing issues, checking reinstatement quality against Department for Transport engineering specifications, and investigating sites that are causing significant congestion. The day begins by reviewing software systems to understand which inspections are required, with a focus on high priority works on traffic sensitive routes that are most likely to cause disruption. You will respond to resident enquiries and plan an efficient inspection route before spending most of the day out in your area carrying out inspections and site investigations. No two days are the same, and the role involves working with others to resolve traffic management issues, improve site safety and reduce congestion, before completing administration and preparing for the next day. You must also be prepared to work occasional Saturdays on a rota basis. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: New Roads and Street Works Act (NRSWA) Supervisor accreditation. Sound knowledge of the Specification for the Reinstatement of Openings in the Highway 2020 (SRoH), the Safety at Street Works and Road Works, A Code of Practice 2013 (2nd impression) and the Statutory Code of Practice for Inspections 2023 including performance-based inspections. Experience of operational and administrative NRSWA and TMA activities, including the use of specialised computer systems i.e., Symology (Insight/ Aurora), Mayrise, Confirm or Street Manager. Experience of answering enquiries relating to street works activities, providing a detailed and meaningful response. To apply, we request that you submit a CV and you will be asked the following 4 questions: In which publication/ book would you find information on distances for safety zone & longways clearances, and what metric effects this measurement? In which publication/ book would you find information on the tolerance for reinstatement surface depression and what is the intervention limit on a reinstatement width of over 400m to 500mm? Can you give an example of when you have encountered a particularly difficult customer enquiry and resolved it with a good outcome? Do you have experience using Street Works software systems? If so, which systems do you use and what do you use them for? The job advert closes at 23:59 on 23/04/2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 16, 2026
Full time
The starting salary for this role is £36,873 per annum, working 36 hours per week. We are excited to be hiring a new Street Works Officer to join our fantastic Street Works team. The Street Works Compliance team are part of Surrey Highways and sit within the wider Street Works team. Our main purpose is to ensure that road works are set out safely for highway users & operatives and help to expediate traffic flows through the work sites. Based in Leatherhead, we are a dynamic team constantly trying to improve what we do and how we work in an ever-changing environment. You will work on a hybrid basis, mostly working on site and then carrying out your administration in the office or at home. Although working remotely, our team work cohesively and will support each other on a day-to-day basis sharing their problems and resolutions. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Each Street Works Officer is assigned a geographical area within Surrey and is responsible for monitoring works across the highway network. A typical day involves inspecting live sites, including those on the lane rental network, assisting residents who may be experiencing issues, checking reinstatement quality against Department for Transport engineering specifications, and investigating sites that are causing significant congestion. The day begins by reviewing software systems to understand which inspections are required, with a focus on high priority works on traffic sensitive routes that are most likely to cause disruption. You will respond to resident enquiries and plan an efficient inspection route before spending most of the day out in your area carrying out inspections and site investigations. No two days are the same, and the role involves working with others to resolve traffic management issues, improve site safety and reduce congestion, before completing administration and preparing for the next day. You must also be prepared to work occasional Saturdays on a rota basis. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: New Roads and Street Works Act (NRSWA) Supervisor accreditation. Sound knowledge of the Specification for the Reinstatement of Openings in the Highway 2020 (SRoH), the Safety at Street Works and Road Works, A Code of Practice 2013 (2nd impression) and the Statutory Code of Practice for Inspections 2023 including performance-based inspections. Experience of operational and administrative NRSWA and TMA activities, including the use of specialised computer systems i.e., Symology (Insight/ Aurora), Mayrise, Confirm or Street Manager. Experience of answering enquiries relating to street works activities, providing a detailed and meaningful response. To apply, we request that you submit a CV and you will be asked the following 4 questions: In which publication/ book would you find information on distances for safety zone & longways clearances, and what metric effects this measurement? In which publication/ book would you find information on the tolerance for reinstatement surface depression and what is the intervention limit on a reinstatement width of over 400m to 500mm? Can you give an example of when you have encountered a particularly difficult customer enquiry and resolved it with a good outcome? Do you have experience using Street Works software systems? If so, which systems do you use and what do you use them for? The job advert closes at 23:59 on 23/04/2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Senior Coroner's Officer
Surrey County Council Woking, Surrey
The starting salary for this position is £41,585 per annum based on a 36 hour working week. Are you interested in managing a team to support the Senior Coroner deliver their judicial responsibilities? We are recruiting for two Senior Coroner's Officers to manage a team of Coroner's Officers covering the county: working with the Police, Hospital Trusts and Funeral Directors, based in Woking. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role Surrey County Council provides the administrative support to the Senior Coroner in the operation of the Coroner's Court and importantly, supporting bereaved families. In this role, you will manage the effective progression of referrals, investigations, and inquest cases, ensuring the team is supported to deliver a high quality service to bereaved families. You will also hold your own caseload, working directly with the Coroner responsible for conducting inquests and investigations, and will participate in the on call rota and forensic post-mortems. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Recent experience of working as a Coroner's Officer in a coronial service, an investigator in the police, legal profession or other investigatory body Ability to build quality working relationships with key partners to ensure SLAs are met Confident and empathetic in working with partners and other key stakeholders, including the public Strong communication skills, both verbal and written, with the ability to communicate complex issues to a wide range of audiences To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your recent experience working as a Coroner's Officer, police investigator, legal professional, or in another investigatory role. Give an example of a time when you built successful working relationships with key partners or agencies to meet service-level agreements (SLAs) or shared deadlines. What steps did you take and what was the outcome? Describe a situation where you had to communicate complex or sensitive information to a wide range of audiences. How did you tailor your approach to ensure clarity and understanding? Tell us about a time you engaged with the public or another key stakeholder during a difficult or emotional situation. How did you demonstrate both confidence and empathy? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 19/04/2026 with interviews taking place week commencing 20/04/2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 16, 2026
Full time
The starting salary for this position is £41,585 per annum based on a 36 hour working week. Are you interested in managing a team to support the Senior Coroner deliver their judicial responsibilities? We are recruiting for two Senior Coroner's Officers to manage a team of Coroner's Officers covering the county: working with the Police, Hospital Trusts and Funeral Directors, based in Woking. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role Surrey County Council provides the administrative support to the Senior Coroner in the operation of the Coroner's Court and importantly, supporting bereaved families. In this role, you will manage the effective progression of referrals, investigations, and inquest cases, ensuring the team is supported to deliver a high quality service to bereaved families. You will also hold your own caseload, working directly with the Coroner responsible for conducting inquests and investigations, and will participate in the on call rota and forensic post-mortems. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Recent experience of working as a Coroner's Officer in a coronial service, an investigator in the police, legal profession or other investigatory body Ability to build quality working relationships with key partners to ensure SLAs are met Confident and empathetic in working with partners and other key stakeholders, including the public Strong communication skills, both verbal and written, with the ability to communicate complex issues to a wide range of audiences To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your recent experience working as a Coroner's Officer, police investigator, legal professional, or in another investigatory role. Give an example of a time when you built successful working relationships with key partners or agencies to meet service-level agreements (SLAs) or shared deadlines. What steps did you take and what was the outcome? Describe a situation where you had to communicate complex or sensitive information to a wide range of audiences. How did you tailor your approach to ensure clarity and understanding? Tell us about a time you engaged with the public or another key stakeholder during a difficult or emotional situation. How did you demonstrate both confidence and empathy? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 19/04/2026 with interviews taking place week commencing 20/04/2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Senior Transport Officer (Route Improvement)
Surrey County Council Woking, Surrey
Are you passionate about transforming how people travel? Do you want to shape the future of sustainable, reliable, people focused public transport across one of the fastest growing regions in the country? If so, this could be your next big challenge. The starting salary for this role is £47,142 per annum based on working 36 hours per week. This role is open to hybrid working and as a team we split our time between working remotely and collaborating with colleagues in our office in Woking for a minimum of two days per week. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for an ambitious, forward thinking Senior Transport Officer (Route Improvement) to lead a major programme of enhancements across Surrey's bus network. You'll drive improvements that make bus service more reliable, easier to use and more attractive for everyday journeys- directly supporting our Surrey Transport Plan and our Bus Service Improvement Plan. In this influential role, you will lead the end to end corridor studies that shape our future investment programme, working collaboratively to identify infrastructure improvements that delivers real and measurable benefits to passengers and our bus operators. This is a role with real impact: your work will help increase bus ridership, reduce car dependency, and support Surrey's wider environmental and economic ambitions. You'll be at the heart of this bridging strategy and delivery and making change happen on the ground. What You'll Be Doing: Leading bus corridor improvement studies to develop a prioritised, costed programme of interventions Using data, evidence and engagement to identify opportunities that improve reliability, journey times, passenger accessibility and the customer experience Working closely with stakeholders across transport providers, central government, and internal colleagues Support funding bids for bus priority and infrastructure improvements About You We're looking for someone who brings a mix of technical public transport insight, collaborative working style and strong project delivery skills. You'll be motivated by challenge, comfortable navigating complexity and passionate about creating public transport systems that work for people and communities. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A degree (transport, planning, engineering, geography, built environment) or equivalent professional experience Experience working with public transport providers Strong project management skills and a proven track record of delivery Practical experience of scheme identification and development in a highways or public transport setting Excellent communication, influencing and problem solving abilities Ability to work collaboratively across teams and with external partners To apply, we request that you submit a CV and personal statement. Before submitting your application, we recommend you read the job description and Our Life at Surrey Handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact David Ligertwood via email at The advert closes on the 26th April 2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 16, 2026
Full time
Are you passionate about transforming how people travel? Do you want to shape the future of sustainable, reliable, people focused public transport across one of the fastest growing regions in the country? If so, this could be your next big challenge. The starting salary for this role is £47,142 per annum based on working 36 hours per week. This role is open to hybrid working and as a team we split our time between working remotely and collaborating with colleagues in our office in Woking for a minimum of two days per week. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for an ambitious, forward thinking Senior Transport Officer (Route Improvement) to lead a major programme of enhancements across Surrey's bus network. You'll drive improvements that make bus service more reliable, easier to use and more attractive for everyday journeys- directly supporting our Surrey Transport Plan and our Bus Service Improvement Plan. In this influential role, you will lead the end to end corridor studies that shape our future investment programme, working collaboratively to identify infrastructure improvements that delivers real and measurable benefits to passengers and our bus operators. This is a role with real impact: your work will help increase bus ridership, reduce car dependency, and support Surrey's wider environmental and economic ambitions. You'll be at the heart of this bridging strategy and delivery and making change happen on the ground. What You'll Be Doing: Leading bus corridor improvement studies to develop a prioritised, costed programme of interventions Using data, evidence and engagement to identify opportunities that improve reliability, journey times, passenger accessibility and the customer experience Working closely with stakeholders across transport providers, central government, and internal colleagues Support funding bids for bus priority and infrastructure improvements About You We're looking for someone who brings a mix of technical public transport insight, collaborative working style and strong project delivery skills. You'll be motivated by challenge, comfortable navigating complexity and passionate about creating public transport systems that work for people and communities. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A degree (transport, planning, engineering, geography, built environment) or equivalent professional experience Experience working with public transport providers Strong project management skills and a proven track record of delivery Practical experience of scheme identification and development in a highways or public transport setting Excellent communication, influencing and problem solving abilities Ability to work collaboratively across teams and with external partners To apply, we request that you submit a CV and personal statement. Before submitting your application, we recommend you read the job description and Our Life at Surrey Handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact David Ligertwood via email at The advert closes on the 26th April 2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Directorate Support Officer
Surrey County Council Guildford, Surrey
The starting salary range for this role is £33,552 per annum, based on a 36-hour working week. This is a 12-month fixed term contract/ secondment opportunity to cover maternity leave that will end by 31.03.2027. We are looking for a highly organised and proactive Directorate Support Officer to join our Place Directorate. In this role, you will provide flexible, adaptable, and high-quality administrative and finance support across the Directorate, contributing to the smooth running of our services and leadership functions. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents.About the Role The Directorate Support Team sits within the Place Operations & Support Service in the Place Directorate which is a large and multifaceted area of the organisation, with responsibilities including facilitating safe and reliable journeys, shaping places for our customers, and delivering sustainability and climate change objectives. The service plays a key role in enabling these priorities through a range of specialist support functions. As part of the team, you will work collaboratively to provide essential services including business support, finance administration, recruitment and induction support and time administration across all six service areas. This role offers a great balance of collaboration and flexibility with the option for some remote working. The role is based at our Merrow, Guildford office but attendance at other Surrey sites can be expected. Key Responsibilities As a Directorate Support Officer, you will: Confident dealing with figures and finance-related information Provide high-quality administrative and finance support across the Directorate Organise and coordinate meetings, events, and diary commitments Undertake finance duties including purchasing and invoicing tasks Collate, update, and maintain key information and records Support hiring managers across all service areas with various HR-related tasks, including recruitment, induction, and training Work flexibly as part of a wider support team to meet collective objectives and deadlines Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience using Unit4 or other purchasing systems Excellent Microsoft Office skills, and the ability to learn new software quickly Proven experience delivering high-quality finance and admin support Strong organisational abilities and confidence managing multiple priorities A proactive, can-do attitude and willingness to take initiative Exceptional attention to detail The ability to communicate clearly with all levels To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe a time when you had to manage multiple priorities. How did you organise your workload and ensure deadlines were met?How do you maintain accuracy and attention to detail when working with high volumes of data or administrative tasks.Can you describe the steps you would take to raise a Purchase Order, including the key information required before raising one. Why Join Us? This is an exciting opportunity to be part of a high performing team supporting a directorate which delivers real impact for our customers and communities. You'll be joining a supportive and collaborative team committed to helping the wider directorate achieve its strategic priorities. The job advert closes at 23:59 on 19/04/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 16, 2026
Full time
The starting salary range for this role is £33,552 per annum, based on a 36-hour working week. This is a 12-month fixed term contract/ secondment opportunity to cover maternity leave that will end by 31.03.2027. We are looking for a highly organised and proactive Directorate Support Officer to join our Place Directorate. In this role, you will provide flexible, adaptable, and high-quality administrative and finance support across the Directorate, contributing to the smooth running of our services and leadership functions. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents.About the Role The Directorate Support Team sits within the Place Operations & Support Service in the Place Directorate which is a large and multifaceted area of the organisation, with responsibilities including facilitating safe and reliable journeys, shaping places for our customers, and delivering sustainability and climate change objectives. The service plays a key role in enabling these priorities through a range of specialist support functions. As part of the team, you will work collaboratively to provide essential services including business support, finance administration, recruitment and induction support and time administration across all six service areas. This role offers a great balance of collaboration and flexibility with the option for some remote working. The role is based at our Merrow, Guildford office but attendance at other Surrey sites can be expected. Key Responsibilities As a Directorate Support Officer, you will: Confident dealing with figures and finance-related information Provide high-quality administrative and finance support across the Directorate Organise and coordinate meetings, events, and diary commitments Undertake finance duties including purchasing and invoicing tasks Collate, update, and maintain key information and records Support hiring managers across all service areas with various HR-related tasks, including recruitment, induction, and training Work flexibly as part of a wider support team to meet collective objectives and deadlines Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience using Unit4 or other purchasing systems Excellent Microsoft Office skills, and the ability to learn new software quickly Proven experience delivering high-quality finance and admin support Strong organisational abilities and confidence managing multiple priorities A proactive, can-do attitude and willingness to take initiative Exceptional attention to detail The ability to communicate clearly with all levels To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe a time when you had to manage multiple priorities. How did you organise your workload and ensure deadlines were met?How do you maintain accuracy and attention to detail when working with high volumes of data or administrative tasks.Can you describe the steps you would take to raise a Purchase Order, including the key information required before raising one. Why Join Us? This is an exciting opportunity to be part of a high performing team supporting a directorate which delivers real impact for our customers and communities. You'll be joining a supportive and collaborative team committed to helping the wider directorate achieve its strategic priorities. The job advert closes at 23:59 on 19/04/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Works Communication Officer
Surrey County Council Guildford, Surrey
The starting salary for this role is £33,552 based on a 36-hour week. We are excited to be recruiting two Works Communication Officers to join our fantastic team based at Merrow Highway Depot, Merrow Lane, Guildford. These roles are hybrid, requiring two days per week at Surrey Highways Merrow Depot, where you will be co located with our partners and contractors. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff). Option to buy up to 10 days of additional annual leave. A generous local government salary related pension. Up to 5 days of carer's leave and 2 paid volunteering days per year. Paternity, adoption and dependents leave. An Employee Assistance Programme (EAP) to support health and wellbeing. Learning and development hub where you can access a wealth of resources. Wellbeing and lifestyle discounts including gym, travel, and shopping. A chance to make a real difference to the lives of our residents Surrey County Council maintains around 3,000 miles of roads, and with increasing demands and tighter budgets, keeping our network safe, reliable and well managed has never been more important. We're looking for two talented Works Communications Officers to join our high performing Works Communication Team, helping to develop effective communications for residents, stakeholders and council members about planned works across the county. In this role, you'll play a key part in creating clear, timely and impactful messages using a range of communication channels to help our 1.1 million residents and stakeholders plan ahead and minimise disruption caused by roadworks. If you're proactive, organised and passionate about helping people stay informed and moving smoothly across Surrey, we'd love to hear from you. What You'll Do: Plan, develop and deliver impactful communications that explain planned works clearly and accurately to our residents and stakeholders. Manage, monitor and cross check detailed works programmes in order to pull out key information to inform communications. Work closely with highways engineers to ensure information is accurate and on schedule using supplier information maps and live information of multiple works schemes. Produce a wide range of resident-facing content including letters, emails, road signs, and social media posts. Support the smooth flow of information across customer services, operational teams, councillors, and community stakeholders. Manage multiple projects at once with ever changing deadlines and to be able to work independently using your own initiative to solve problems. Deal with a high volume of customer enquiries and be able to quickly develop responses using information from colleagues, partners and stakeholders. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A background in customer communications or project management with an eye for detail and a strong work ethic. A methodical approach with proven project management skills and the ability to juggle multiple projects and deadlines at once. Confidence working in a fast-paced environment and picking things up quickly. Experience using CRM and digital systems to manage and progress resident enquiries. The communication skills to work collaboratively with busy technical teams and external stakeholders including local councillors. To apply, we request that you submit a CV and you will be asked the following 4 questions: Describe a communications project you managed where your communication skills directly contributed to a better or more successful outcome. Give an example of a project you have managed involving multiple service providers and stakeholders. How did you manage the flow of information to keep the project on track, and how did you handle changing deadlines? Describe a situation where you built strong relationships with stakeholders to enhance service delivery. How did these relationships contribute to the project's success? Describe a time you had to communicate complex or technical information to a non technical audience. Explain your approach and the communication channels you used. The job advert closes at 23:59 on 19th April 2026 with interviews planned to follow. A standard DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB check will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 16, 2026
Full time
The starting salary for this role is £33,552 based on a 36-hour week. We are excited to be recruiting two Works Communication Officers to join our fantastic team based at Merrow Highway Depot, Merrow Lane, Guildford. These roles are hybrid, requiring two days per week at Surrey Highways Merrow Depot, where you will be co located with our partners and contractors. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff). Option to buy up to 10 days of additional annual leave. A generous local government salary related pension. Up to 5 days of carer's leave and 2 paid volunteering days per year. Paternity, adoption and dependents leave. An Employee Assistance Programme (EAP) to support health and wellbeing. Learning and development hub where you can access a wealth of resources. Wellbeing and lifestyle discounts including gym, travel, and shopping. A chance to make a real difference to the lives of our residents Surrey County Council maintains around 3,000 miles of roads, and with increasing demands and tighter budgets, keeping our network safe, reliable and well managed has never been more important. We're looking for two talented Works Communications Officers to join our high performing Works Communication Team, helping to develop effective communications for residents, stakeholders and council members about planned works across the county. In this role, you'll play a key part in creating clear, timely and impactful messages using a range of communication channels to help our 1.1 million residents and stakeholders plan ahead and minimise disruption caused by roadworks. If you're proactive, organised and passionate about helping people stay informed and moving smoothly across Surrey, we'd love to hear from you. What You'll Do: Plan, develop and deliver impactful communications that explain planned works clearly and accurately to our residents and stakeholders. Manage, monitor and cross check detailed works programmes in order to pull out key information to inform communications. Work closely with highways engineers to ensure information is accurate and on schedule using supplier information maps and live information of multiple works schemes. Produce a wide range of resident-facing content including letters, emails, road signs, and social media posts. Support the smooth flow of information across customer services, operational teams, councillors, and community stakeholders. Manage multiple projects at once with ever changing deadlines and to be able to work independently using your own initiative to solve problems. Deal with a high volume of customer enquiries and be able to quickly develop responses using information from colleagues, partners and stakeholders. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A background in customer communications or project management with an eye for detail and a strong work ethic. A methodical approach with proven project management skills and the ability to juggle multiple projects and deadlines at once. Confidence working in a fast-paced environment and picking things up quickly. Experience using CRM and digital systems to manage and progress resident enquiries. The communication skills to work collaboratively with busy technical teams and external stakeholders including local councillors. To apply, we request that you submit a CV and you will be asked the following 4 questions: Describe a communications project you managed where your communication skills directly contributed to a better or more successful outcome. Give an example of a project you have managed involving multiple service providers and stakeholders. How did you manage the flow of information to keep the project on track, and how did you handle changing deadlines? Describe a situation where you built strong relationships with stakeholders to enhance service delivery. How did these relationships contribute to the project's success? Describe a time you had to communicate complex or technical information to a non technical audience. Explain your approach and the communication channels you used. The job advert closes at 23:59 on 19th April 2026 with interviews planned to follow. A standard DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB check will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Traffic Regulation Orders Officer
Surrey County Council
This role has a starting salary of 30,647 per annum, based on a 36-hour working week. We are excited to be hiring a new Traffic Regulation Orders Officer to join our fantastic Traffic Regulation Orders Team is based at The Merrow Complex in Guildford. This role is open to hybrid working and as a team we split our time between collaborating together in the office for 2 days per week and working remotely, including from home. This position presents an exceptional opportunity for an individual who excels in hands-on practical learning and aspires to start a new career with Surrey County Council. The team is committed to the training and development of new staff through the Professional Development Programme (PDP), which is instrumental in preparing our workforce of the future. The PDP scheme encompasses three pay grades ( 30,647 - 39,820) and offers on-the-job learning, and the requisite experience to become a valued Officer within the team. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role The Traffic Regulation Orders Team provide a legal service throughout the Highways, Transport & Network Management service area by promoting and producing temporary and permanent Traffic Regulation Orders and Notices for works on the Surrey Road Network. The team supports not only Surrey County Council works, but Statutory Undertakers and other Agencies. Our aim is to provide a professional, efficient and cost-effective service, ensuring that the Council is protected in its legal duty and that all Traffic Regulation Orders and Notices are in place prior to any works being carried out on the Highway. As a Traffic Regulation Orders Officer, you will be responsible for making Temporary Traffic Orders/Notices and Permanent Traffic Orders under the Road Traffic Regulation Act 1984. You will hone accurate drafting skills for the required Statutory Notices and Orders which are time sensitive. You will also develop relationships both within the team and with those teams requesting Traffic Orders as you give advice on the process and related legislation. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: Good IT skills including Word, Excel, Outlook Ability to prioritise and plan your own workload in the context of conflicting priorities and work on own initiative Good written and spoken communication skills with the ability to build sound relationships Ability to understand and use relevant legislation and associated procedure regulations To apply, we request that you submit a CV and you will be asked the following 5 questions: This PDP role is to develop and train staff in forming a career within Traffic Regulation Orders. Please tell us what interests you about this role specifically. Please describe a time when your attention to detail was critical to the success of a task or project. What was the situation, what specific steps did you take to ensure accuracy, and what was the outcome? Tell us about a time when you had to quickly learn a new process, system, or piece of legislation in order to complete a task or meet a deadline. How did you approach the learning process, and what did you do to ensure you understood and applied the information correctly? Please give an example of a time when you had to communicate complex or technical information to someone who was unfamiliar with the topic. How did you ensure your message was clear and understood, and what did you do to build a positive working relationship in the process? Please tell us about any other relevant skills or experience you have, which may also include Traffic Regulation Orders. The job advert closes at 14/04/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 15, 2026
Full time
This role has a starting salary of 30,647 per annum, based on a 36-hour working week. We are excited to be hiring a new Traffic Regulation Orders Officer to join our fantastic Traffic Regulation Orders Team is based at The Merrow Complex in Guildford. This role is open to hybrid working and as a team we split our time between collaborating together in the office for 2 days per week and working remotely, including from home. This position presents an exceptional opportunity for an individual who excels in hands-on practical learning and aspires to start a new career with Surrey County Council. The team is committed to the training and development of new staff through the Professional Development Programme (PDP), which is instrumental in preparing our workforce of the future. The PDP scheme encompasses three pay grades ( 30,647 - 39,820) and offers on-the-job learning, and the requisite experience to become a valued Officer within the team. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role The Traffic Regulation Orders Team provide a legal service throughout the Highways, Transport & Network Management service area by promoting and producing temporary and permanent Traffic Regulation Orders and Notices for works on the Surrey Road Network. The team supports not only Surrey County Council works, but Statutory Undertakers and other Agencies. Our aim is to provide a professional, efficient and cost-effective service, ensuring that the Council is protected in its legal duty and that all Traffic Regulation Orders and Notices are in place prior to any works being carried out on the Highway. As a Traffic Regulation Orders Officer, you will be responsible for making Temporary Traffic Orders/Notices and Permanent Traffic Orders under the Road Traffic Regulation Act 1984. You will hone accurate drafting skills for the required Statutory Notices and Orders which are time sensitive. You will also develop relationships both within the team and with those teams requesting Traffic Orders as you give advice on the process and related legislation. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours: Good IT skills including Word, Excel, Outlook Ability to prioritise and plan your own workload in the context of conflicting priorities and work on own initiative Good written and spoken communication skills with the ability to build sound relationships Ability to understand and use relevant legislation and associated procedure regulations To apply, we request that you submit a CV and you will be asked the following 5 questions: This PDP role is to develop and train staff in forming a career within Traffic Regulation Orders. Please tell us what interests you about this role specifically. Please describe a time when your attention to detail was critical to the success of a task or project. What was the situation, what specific steps did you take to ensure accuracy, and what was the outcome? Tell us about a time when you had to quickly learn a new process, system, or piece of legislation in order to complete a task or meet a deadline. How did you approach the learning process, and what did you do to ensure you understood and applied the information correctly? Please give an example of a time when you had to communicate complex or technical information to someone who was unfamiliar with the topic. How did you ensure your message was clear and understood, and what did you do to build a positive working relationship in the process? Please tell us about any other relevant skills or experience you have, which may also include Traffic Regulation Orders. The job advert closes at 14/04/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Contracts and Procurement Senior Lawyer
Surrey County Council Reigate, Surrey
The starting salary for this role is 61,784 to 67,859 per annum depending on experience. This salary is based on a 36-hour working week. Part time applications will also be considered (subject to a minimum commitment of 25 hours per week). Are you looking to take the next step in your career in Contracts, Procurement and Projects Law? As a Contracts and Procurement Senior Lawyer , you will join a supportive, successful and Lexcel accredited in-house legal team that delivers effective legal advice and assistance to the Council. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for a qualified Solicitor, Barrister or CILEX with substantial experience of the law and practice in this area. This is an ideal role for those interested in developing and enhancing their existing skills whilst undertaking quality and varied work. In this role you will work as part of a team of Contract Lawyers to provide quality proactive legal advice on issues including, but not limited to, Public Contract Regulations matters, Company law, Subsidy Control, NEC's and JCT construction Contracts, and general contract queries. You will have conduct of a full, varied and demanding caseload. Senior Lawyers play an active role in the management of the team, and you will be expected to deputise for the Principal Solicitor alongside actively contributing to the future delivery of first-class legal services. If you consider yourself to be an effective and dynamic individual, with some experience of managing and supervising people and the ability to motivate others whilst working in a team, then we want to hear from you! Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority Negotiating and drafting experience such as construction contracts, service agreements, facilities management services Providing solutions-focused and enabling advice on a range of matters and an ability to learn quickly about subjects in which you may not have had prior experience Effective team working, including managing competing priorities to achieve client/statutory deadlines Leading and contributing at client and project meetings, providing exemplary client care and organisational skills Advising Members and Senior Officers of the Council Please note that advocacy will not form part of this role. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 12/04/2026 with interviews planned to follow. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 15, 2026
Full time
The starting salary for this role is 61,784 to 67,859 per annum depending on experience. This salary is based on a 36-hour working week. Part time applications will also be considered (subject to a minimum commitment of 25 hours per week). Are you looking to take the next step in your career in Contracts, Procurement and Projects Law? As a Contracts and Procurement Senior Lawyer , you will join a supportive, successful and Lexcel accredited in-house legal team that delivers effective legal advice and assistance to the Council. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for a qualified Solicitor, Barrister or CILEX with substantial experience of the law and practice in this area. This is an ideal role for those interested in developing and enhancing their existing skills whilst undertaking quality and varied work. In this role you will work as part of a team of Contract Lawyers to provide quality proactive legal advice on issues including, but not limited to, Public Contract Regulations matters, Company law, Subsidy Control, NEC's and JCT construction Contracts, and general contract queries. You will have conduct of a full, varied and demanding caseload. Senior Lawyers play an active role in the management of the team, and you will be expected to deputise for the Principal Solicitor alongside actively contributing to the future delivery of first-class legal services. If you consider yourself to be an effective and dynamic individual, with some experience of managing and supervising people and the ability to motivate others whilst working in a team, then we want to hear from you! Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority Negotiating and drafting experience such as construction contracts, service agreements, facilities management services Providing solutions-focused and enabling advice on a range of matters and an ability to learn quickly about subjects in which you may not have had prior experience Effective team working, including managing competing priorities to achieve client/statutory deadlines Leading and contributing at client and project meetings, providing exemplary client care and organisational skills Advising Members and Senior Officers of the Council Please note that advocacy will not form part of this role. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 12/04/2026 with interviews planned to follow. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Partnership Outreach Officer
Surrey County Council Knaphill, Surrey
This role has a starting salary of 33,552 per annum, based on a 36-hour working week. We are thrilled to be hiring a new Partnership Outreach Officer to join our fantastic Waste and Circular Economy (WaCE) team. It's an exciting role delivering a variety of outreach activities and support with project tasks, to help achieve the aims of minimising waste and increasing recycling performance. We are proud of our strong focus on development and excellent track record of promoting internally. The hybrid nature of this role will involve working out and about across Surrey, as well as desk-based work. This is estimated at a 50/50 split. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role This role will plan and deliver outreach functions, as part of projects or standalone engagement activities. This will involve understanding successful approaches to face-to-face resident engagement, as well as being responsible for preparing for, and delivering events and interactions. The role will build relationships with partner authorities, including waste officers, collection crews, and depots to increase engagement and participation within a variety of initiatives. As well as working with other stakeholders e.g. managing agents. There will also be responsibility for monitoring and evaluating the success of projects and intervention works. In some instances, the role will be required to: Conduct site visits and gather data to feed into a variety of projects, including reviews of Community Recycling Centres. Support with the development of projects, through project scoping and creating documentation. Trial innovative approaches to establishing best practice, problem solving issues and identifying opportunities for further improvements. Work as part of a team as well as independently, including supporting with other project work where required, and aspects of shared health and safety. Represent the WaCE team at organisation wide groups sharing and developing knowledge and skills. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong communication skills, including face to face engagement, report writing and presentation skills Experience of engaging with the public and other stakeholders Strong organisational skills, when planning and meeting deadlines Experience of project delivery A methodical approach to information gathering, recording and reporting An understanding and experience of working on environmental issues Surrey has both urban and rural areas and candidates will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role? Please tell us about and provide examples of your experience of face to face engagement with members of the public. Describe a time when you used your organisational skills to deliver a piece of work. Describe a time when you used your problem-solving skills to overcome an issue. Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Cat O'Donnell via email at . The job advert closes at 23:59 on 13/04/2026 with interviews planned to follow w/c 20/04/2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 15, 2026
Full time
This role has a starting salary of 33,552 per annum, based on a 36-hour working week. We are thrilled to be hiring a new Partnership Outreach Officer to join our fantastic Waste and Circular Economy (WaCE) team. It's an exciting role delivering a variety of outreach activities and support with project tasks, to help achieve the aims of minimising waste and increasing recycling performance. We are proud of our strong focus on development and excellent track record of promoting internally. The hybrid nature of this role will involve working out and about across Surrey, as well as desk-based work. This is estimated at a 50/50 split. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role This role will plan and deliver outreach functions, as part of projects or standalone engagement activities. This will involve understanding successful approaches to face-to-face resident engagement, as well as being responsible for preparing for, and delivering events and interactions. The role will build relationships with partner authorities, including waste officers, collection crews, and depots to increase engagement and participation within a variety of initiatives. As well as working with other stakeholders e.g. managing agents. There will also be responsibility for monitoring and evaluating the success of projects and intervention works. In some instances, the role will be required to: Conduct site visits and gather data to feed into a variety of projects, including reviews of Community Recycling Centres. Support with the development of projects, through project scoping and creating documentation. Trial innovative approaches to establishing best practice, problem solving issues and identifying opportunities for further improvements. Work as part of a team as well as independently, including supporting with other project work where required, and aspects of shared health and safety. Represent the WaCE team at organisation wide groups sharing and developing knowledge and skills. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong communication skills, including face to face engagement, report writing and presentation skills Experience of engaging with the public and other stakeholders Strong organisational skills, when planning and meeting deadlines Experience of project delivery A methodical approach to information gathering, recording and reporting An understanding and experience of working on environmental issues Surrey has both urban and rural areas and candidates will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role? Please tell us about and provide examples of your experience of face to face engagement with members of the public. Describe a time when you used your organisational skills to deliver a piece of work. Describe a time when you used your problem-solving skills to overcome an issue. Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Cat O'Donnell via email at . The job advert closes at 23:59 on 13/04/2026 with interviews planned to follow w/c 20/04/2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Coroner's Inquest and Investigations Manager
Surrey County Council Knaphill, Surrey
The starting salary for this position is 47,142 per annum based on a 36-hour working week. Are you interested in managing a team of Coroner's Officers to support the Senior Coroner deliver their judicial responsibilities? Surrey County Council provides the administrative support to the Senior Coroner in the operation of the Coroner's Court and importantly, supporting bereaved families. We are recruiting for an outstanding individual to manage a team of Coroner's Officers covering the county of Surrey; working with bereaved families, the Police, Hospital Trusts and Funeral Directors. Please note - this role requires the post-holder to be part of an on-call rota which will attract an on-call allowance of 1,800 per annum. We otherwise operate a hybrid system of working, with an expectation of a minimum of 2 days per week working from the Coroner's Court in Woking. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role You will be responsible for oversight of the effective management of the referrals, investigations and inquest cases to be progressed, ensuring the team of Senior Coroner's Officers and Coroner's Officers are supported and enabled to deliver a high-quality service to bereaved families and the coroner. You will ensure full compliance with the statutory duties that underpin referrals, investigations and the support of inquests into unexplained deaths. In this role you will embed a strong performance culture that places the dignity of the deceased at its heart and delivers a sensitive, compassionate and empathetic service to bereaved families. You will also maintain close and constructive relationships with the Senior Coroner, Area Coroner and Assistant Coroners, all of whom are independent judicial office holders, ensuring their instructions are appropriately followed and that they are fully supported to fulfil their judicial responsibilities. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of working within a coronial service as a Coroner's Officer, the police, legal profession or other investigatory profession. Experience of managing a team. Ability to build quality working relationships with key partners to ensure SLAs are met Confident and empathetic in working with partners and other key stakeholders, including the public Strong communication skills, both verbal and written, with the ability to communicate complex issues to a wide range of audiences To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe your experience of working within a coronial service, police, legal or other investigatory setting. How has this experience prepared you to oversee referrals, investigations and inquest cases while ensuring statutory compliance? Tell us about your experience of managing and supporting a team in a complex or sensitive operational environment, including how you have embedded a strong performance culture that balances quality, accountability and compassion. Please provide an example of how you have built and maintained effective working relationships with senior partners or stakeholders, including the public, and explain how you communicated complex or sensitive issues clearly and empathetically to ensure expectations and service standards were met. The job advert closes at 23:59 on 12/04/2026 with interviews dates to be confirmed. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 15, 2026
Full time
The starting salary for this position is 47,142 per annum based on a 36-hour working week. Are you interested in managing a team of Coroner's Officers to support the Senior Coroner deliver their judicial responsibilities? Surrey County Council provides the administrative support to the Senior Coroner in the operation of the Coroner's Court and importantly, supporting bereaved families. We are recruiting for an outstanding individual to manage a team of Coroner's Officers covering the county of Surrey; working with bereaved families, the Police, Hospital Trusts and Funeral Directors. Please note - this role requires the post-holder to be part of an on-call rota which will attract an on-call allowance of 1,800 per annum. We otherwise operate a hybrid system of working, with an expectation of a minimum of 2 days per week working from the Coroner's Court in Woking. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role You will be responsible for oversight of the effective management of the referrals, investigations and inquest cases to be progressed, ensuring the team of Senior Coroner's Officers and Coroner's Officers are supported and enabled to deliver a high-quality service to bereaved families and the coroner. You will ensure full compliance with the statutory duties that underpin referrals, investigations and the support of inquests into unexplained deaths. In this role you will embed a strong performance culture that places the dignity of the deceased at its heart and delivers a sensitive, compassionate and empathetic service to bereaved families. You will also maintain close and constructive relationships with the Senior Coroner, Area Coroner and Assistant Coroners, all of whom are independent judicial office holders, ensuring their instructions are appropriately followed and that they are fully supported to fulfil their judicial responsibilities. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of working within a coronial service as a Coroner's Officer, the police, legal profession or other investigatory profession. Experience of managing a team. Ability to build quality working relationships with key partners to ensure SLAs are met Confident and empathetic in working with partners and other key stakeholders, including the public Strong communication skills, both verbal and written, with the ability to communicate complex issues to a wide range of audiences To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe your experience of working within a coronial service, police, legal or other investigatory setting. How has this experience prepared you to oversee referrals, investigations and inquest cases while ensuring statutory compliance? Tell us about your experience of managing and supporting a team in a complex or sensitive operational environment, including how you have embedded a strong performance culture that balances quality, accountability and compassion. Please provide an example of how you have built and maintained effective working relationships with senior partners or stakeholders, including the public, and explain how you communicated complex or sensitive issues clearly and empathetically to ensure expectations and service standards were met. The job advert closes at 23:59 on 12/04/2026 with interviews dates to be confirmed. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Directorate Support Officer
Surrey County Council
The starting salary range for this role is 33,552 per annum, based on a 36-hour working week. This is a 12-month fixed term contract/ secondment opportunity to cover maternity leave that will end by 31.03.2027. We are looking for a highly organised and proactive Directorate Support Officer to join our Place Directorate. In this role, you will provide flexible, adaptable, and high-quality administrative and finance support across the Directorate, contributing to the smooth running of our services and leadership functions. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role The Directorate Support Team sits within the Place Operations & Support Service in the Place Directorate which is a large and multifaceted area of the organisation, with responsibilities including facilitating safe and reliable journeys, shaping places for our customers, and delivering sustainability and climate change objectives. The service plays a key role in enabling these priorities through a range of specialist support functions. As part of the team, you will work collaboratively to provide essential services including business support, finance administration, recruitment and induction support and time administration across all six service areas. This role offers a great balance of collaboration and flexibility with the option for some remote working. The role is based at our Merrow, Guildford office but attendance at other Surrey sites can be expected. Key Responsibilities As a Directorate Support Officer, you will: Confident dealing with figures and finance-related information Provide high-quality administrative and finance support across the Directorate Organise and coordinate meetings, events, and diary commitments Undertake finance duties including purchasing and invoicing tasks Collate, update, and maintain key information and records Support hiring managers across all service areas with various HR-related tasks, including recruitment, induction, and training Work flexibly as part of a wider support team to meet collective objectives and deadlines Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience using Unit4 or other purchasing systems Excellent Microsoft Office skills, and the ability to learn new software quickly Proven experience delivering high-quality finance and admin support Strong organisational abilities and confidence managing multiple priorities A proactive, can-do attitude and willingness to take initiative Exceptional attention to detail The ability to communicate clearly with all levels To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe a time when you had to manage multiple priorities. How did you organise your workload and ensure deadlines were met? How do you maintain accuracy and attention to detail when working with high volumes of data or administrative tasks. Can you describe the steps you would take to raise a Purchase Order, including the key information required before raising one. Why Join Us? This is an exciting opportunity to be part of a high performing team supporting a directorate which delivers real impact for our customers and communities. You'll be joining a supportive and collaborative team committed to helping the wider directorate achieve its strategic priorities. The job advert closes at 23:59 on 19/04/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 15, 2026
Contractor
The starting salary range for this role is 33,552 per annum, based on a 36-hour working week. This is a 12-month fixed term contract/ secondment opportunity to cover maternity leave that will end by 31.03.2027. We are looking for a highly organised and proactive Directorate Support Officer to join our Place Directorate. In this role, you will provide flexible, adaptable, and high-quality administrative and finance support across the Directorate, contributing to the smooth running of our services and leadership functions. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role The Directorate Support Team sits within the Place Operations & Support Service in the Place Directorate which is a large and multifaceted area of the organisation, with responsibilities including facilitating safe and reliable journeys, shaping places for our customers, and delivering sustainability and climate change objectives. The service plays a key role in enabling these priorities through a range of specialist support functions. As part of the team, you will work collaboratively to provide essential services including business support, finance administration, recruitment and induction support and time administration across all six service areas. This role offers a great balance of collaboration and flexibility with the option for some remote working. The role is based at our Merrow, Guildford office but attendance at other Surrey sites can be expected. Key Responsibilities As a Directorate Support Officer, you will: Confident dealing with figures and finance-related information Provide high-quality administrative and finance support across the Directorate Organise and coordinate meetings, events, and diary commitments Undertake finance duties including purchasing and invoicing tasks Collate, update, and maintain key information and records Support hiring managers across all service areas with various HR-related tasks, including recruitment, induction, and training Work flexibly as part of a wider support team to meet collective objectives and deadlines Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience using Unit4 or other purchasing systems Excellent Microsoft Office skills, and the ability to learn new software quickly Proven experience delivering high-quality finance and admin support Strong organisational abilities and confidence managing multiple priorities A proactive, can-do attitude and willingness to take initiative Exceptional attention to detail The ability to communicate clearly with all levels To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe a time when you had to manage multiple priorities. How did you organise your workload and ensure deadlines were met? How do you maintain accuracy and attention to detail when working with high volumes of data or administrative tasks. Can you describe the steps you would take to raise a Purchase Order, including the key information required before raising one. Why Join Us? This is an exciting opportunity to be part of a high performing team supporting a directorate which delivers real impact for our customers and communities. You'll be joining a supportive and collaborative team committed to helping the wider directorate achieve its strategic priorities. The job advert closes at 23:59 on 19/04/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Scottish Wildlife Trust
Digital Volunteer Engagement Officer
Scottish Wildlife Trust Edinburgh, Midlothian
Digital Volunteer Engagement Officer Leith, Edinburgh / Hybrid, will consider remote working £25,500 per annum, pro rata Permanent, Part time - 17.5 hours per week About us: For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement. The Role: We are looking for an organised and motivated individual with excellent communication skills and a passion for volunteering, who will provide support for the Scottish Wildlife Trust s 600 volunteers through a variety of digital tools and platforms. Working as part of the Trust s Engagement team, you will play a key role in ensuring volunteering with the Scottish Wildlife Trust is a positive and rewarding experience that meets the needs of both the volunteer and the organisation. In addition to creating engaging digital resources and communications for volunteers, you will lead on maintaining the Trust s online Volunteer Management System, supporting the volunteers and staff who use it. This highly flexible role can be conducted remotely, although some travel to Scottish Wildlife Trust headquarters in Leith may be required. Main objectives Develop a range of digital communications that enhance the volunteering experience and help progress volunteers along a journey of engagement. Produce and maintain online volunteer training and support through the Trust s e-learning platform. Produce engaging volunteer communications such as e-newsletters, blogs and social media content. Maintain the Trust s Volunteer Management System to ensure it meets the needs of both volunteers and volunteer managers. Provide support for volunteers and volunteer managers who use the Trust s volunteer management system. Promote and further develop a volunteering culture for the Trust. The successful candidate will ideally: Have experience creating a range of high-quality digital engagement resources Have experience using Content Management Systems Be motivational, enthusiastic and engaging Have excellent written and visual communication skills Have a good understanding of volunteer management and the volunteer experience Have a good understanding of GDPR and its relevance to volunteer management What we offer: Salary sacrifice schemes including Cycle to Work & Pension schemes. We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach. One Wellness Hour per week Enhanced Pension rate upon completion of probation Sick Pay Allowance Enhanced Maternity/ Paternity Leave Training and Development Closing date for applications: 26th April 2026, midnight Interviews will be held on: WC 4th May The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.
Apr 15, 2026
Full time
Digital Volunteer Engagement Officer Leith, Edinburgh / Hybrid, will consider remote working £25,500 per annum, pro rata Permanent, Part time - 17.5 hours per week About us: For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement. The Role: We are looking for an organised and motivated individual with excellent communication skills and a passion for volunteering, who will provide support for the Scottish Wildlife Trust s 600 volunteers through a variety of digital tools and platforms. Working as part of the Trust s Engagement team, you will play a key role in ensuring volunteering with the Scottish Wildlife Trust is a positive and rewarding experience that meets the needs of both the volunteer and the organisation. In addition to creating engaging digital resources and communications for volunteers, you will lead on maintaining the Trust s online Volunteer Management System, supporting the volunteers and staff who use it. This highly flexible role can be conducted remotely, although some travel to Scottish Wildlife Trust headquarters in Leith may be required. Main objectives Develop a range of digital communications that enhance the volunteering experience and help progress volunteers along a journey of engagement. Produce and maintain online volunteer training and support through the Trust s e-learning platform. Produce engaging volunteer communications such as e-newsletters, blogs and social media content. Maintain the Trust s Volunteer Management System to ensure it meets the needs of both volunteers and volunteer managers. Provide support for volunteers and volunteer managers who use the Trust s volunteer management system. Promote and further develop a volunteering culture for the Trust. The successful candidate will ideally: Have experience creating a range of high-quality digital engagement resources Have experience using Content Management Systems Be motivational, enthusiastic and engaging Have excellent written and visual communication skills Have a good understanding of volunteer management and the volunteer experience Have a good understanding of GDPR and its relevance to volunteer management What we offer: Salary sacrifice schemes including Cycle to Work & Pension schemes. We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach. One Wellness Hour per week Enhanced Pension rate upon completion of probation Sick Pay Allowance Enhanced Maternity/ Paternity Leave Training and Development Closing date for applications: 26th April 2026, midnight Interviews will be held on: WC 4th May The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.
Surrey County Council
Nature Recovery Senior Strategy Officer
Surrey County Council Knaphill, Surrey
This full-time, permanent position has a starting salary of 47,142 per annum based on a 36 hour working week. We are excited to be hiring a new Nature Recovery Senior Strategy Officer to join our fantastic Surrey Nature Recovery team based in Woking. This role is open to hybrid working and as a team we split our time between working remotely and collaborating with colleagues in the office for a minimum of two days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role Join us in shaping a thriving, connected and resilient future for Surrey. As part of the Surrey Nature Recovery team, you'll work with partners across the county to bring the ambitions of Surrey's Local Nature Recovery Strategy (LNRS) to life. This role offers the chance to help restore and reconnect the county's natural habitats, using spatial and ecological data to identify opportunities, target action, and clearly communicate priorities to a wide range of stakeholders, creating a landscape where wildlife thrives, people feel connected, and nature flourishes. We are seeking a Nature Recovery Senior Strategy Officer to work directly with wildlife charities, community groups and land managers across the county to facilitate the delivery of nature recovery action. The role will seek to increase awareness, understanding and adoption of the LNRS across a broad range stakeholder groups. As the Nature Recovery Senior Strategy Officer, you will: Ensure the LNRS is embedded in decision-making processes across the council and by key partners Support communities, land managers, parish councils and Neighbourhood Area Committees with the development of nature recovery plans and actions Contribute to the production of a pipeline of potential and investible nature recovery projects that deliver against the LNRS Assist planners, developers and land managers in interpreting the LNRS for the application of Biodiversity Net Gain Maintain a strong understanding of environmental policy and nature finance opportunities Collate and manage data and mapping on the delivery of nature recovery actions across the county Deliver improvements to spatial data needed to inform decision making, including the next iteration of the LNRS If you're an environmental professional with experience of bringing different groups together, and the skills to transform ecological and spatial data into shared purpose and collective action, we encourage you to apply! Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong knowledge of environment legislation and policy Proven project management skills, including the ability to plan, coordinate and deliver complex projects involving multiple stakeholders and adapt to changing priorities to ensure successful outcomes Strong communication, relationship building, and stakeholder engagement skills Experience producing, interpreting and/or using spatial and ecological data to shape strategic direction and drive action A collaborative mindset and ability to present to a broad range of audiences and facilitate engagement events To apply, we request that you submit a CV and you will be asked the following 4 questions: What do you see as the biggest challenges for implementing and delivering Local Nature Recovery Strategies - both internally and with partners and stakeholders? Please describe a time when you used spatial data or ecological evidence to guide action or decision-making. What tools or methods did you use, and what impact did it have? Please tell us about a time you worked with multiple stakeholders (e.g. landowners, councils, community groups). How did you manage differing priorities and build consensus? Please give an example of when you presented technical or environmental information to a non-technical audience. How did you adapt your communication? The job advert closes at 23:59 on Sunday 19th April 2026 with in-person interviews planned for 28th and 30th April at Victoria Gate in Woking. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 14, 2026
Full time
This full-time, permanent position has a starting salary of 47,142 per annum based on a 36 hour working week. We are excited to be hiring a new Nature Recovery Senior Strategy Officer to join our fantastic Surrey Nature Recovery team based in Woking. This role is open to hybrid working and as a team we split our time between working remotely and collaborating with colleagues in the office for a minimum of two days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role Join us in shaping a thriving, connected and resilient future for Surrey. As part of the Surrey Nature Recovery team, you'll work with partners across the county to bring the ambitions of Surrey's Local Nature Recovery Strategy (LNRS) to life. This role offers the chance to help restore and reconnect the county's natural habitats, using spatial and ecological data to identify opportunities, target action, and clearly communicate priorities to a wide range of stakeholders, creating a landscape where wildlife thrives, people feel connected, and nature flourishes. We are seeking a Nature Recovery Senior Strategy Officer to work directly with wildlife charities, community groups and land managers across the county to facilitate the delivery of nature recovery action. The role will seek to increase awareness, understanding and adoption of the LNRS across a broad range stakeholder groups. As the Nature Recovery Senior Strategy Officer, you will: Ensure the LNRS is embedded in decision-making processes across the council and by key partners Support communities, land managers, parish councils and Neighbourhood Area Committees with the development of nature recovery plans and actions Contribute to the production of a pipeline of potential and investible nature recovery projects that deliver against the LNRS Assist planners, developers and land managers in interpreting the LNRS for the application of Biodiversity Net Gain Maintain a strong understanding of environmental policy and nature finance opportunities Collate and manage data and mapping on the delivery of nature recovery actions across the county Deliver improvements to spatial data needed to inform decision making, including the next iteration of the LNRS If you're an environmental professional with experience of bringing different groups together, and the skills to transform ecological and spatial data into shared purpose and collective action, we encourage you to apply! Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong knowledge of environment legislation and policy Proven project management skills, including the ability to plan, coordinate and deliver complex projects involving multiple stakeholders and adapt to changing priorities to ensure successful outcomes Strong communication, relationship building, and stakeholder engagement skills Experience producing, interpreting and/or using spatial and ecological data to shape strategic direction and drive action A collaborative mindset and ability to present to a broad range of audiences and facilitate engagement events To apply, we request that you submit a CV and you will be asked the following 4 questions: What do you see as the biggest challenges for implementing and delivering Local Nature Recovery Strategies - both internally and with partners and stakeholders? Please describe a time when you used spatial data or ecological evidence to guide action or decision-making. What tools or methods did you use, and what impact did it have? Please tell us about a time you worked with multiple stakeholders (e.g. landowners, councils, community groups). How did you manage differing priorities and build consensus? Please give an example of when you presented technical or environmental information to a non-technical audience. How did you adapt your communication? The job advert closes at 23:59 on Sunday 19th April 2026 with in-person interviews planned for 28th and 30th April at Victoria Gate in Woking. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Social Worker Children Looked After
Surrey County Council Reigate, Surrey
Job Introduction We have an opportunity for a Social Worker to join our Children Looked After Team based in Reigate. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working. We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. The salary range for Social Workers is £42,239 - £45,135 per annum. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Information about qualifying criteria to receive this payment can be found HERE. Our Total Reward Statement includes additional information about other financial benefits available to you including professional fees, pension contribution and much more. Our Offer to You We pay your Social Worker England Registration fee 28 days annual leave, rising to 31 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Refer a friend payment of £1,000 as a thank you for finding the right Social Worker Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights that "Children in care have trusting and positive relationships with their Social Workers. Social Workers use creative life-story work to help children understand the reasons why they are in care." And "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." You can read the full report HERE. If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. About working with Children Looked After As a member in the Children Looked After Team, your role will be to support children living with relatives, friends or foster families and perspective adopters or older children living in children's homes and semi-independent units. You will build sustainable relationships with them and plan for their permanence. You will be responsible for ensuring their safety and support them take the necessary steps towards independence. Through regular visits, assessments and reviewing their Care Plan, you will nurture and develop meaningful relationships with these children and young people; understand and interpret their wishes; and champion and support them to reach their full potential. Occasionally, you will be required to prepare reports and attend court. You will be supported in this challenging role with regular supervision and consultations with our Mental Health Focussed Social Worker. You will also find support by working alongside other social workers, family support workers and partnership organisations such as: Health Services, Child and Adolescent Mental Health Services (New Leaf), Independent Reviewing officers and carers. Supporting You In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically with a child centred approach. You will also be supported in your career development by your management team and our Surrey Children's Service Academy, which currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice, providing you with support and a clear pathway to achieve your future aspirations. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach to your practice. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Please tell us about an example that demonstrates how you have built long lasting relationships with children. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If your Teams call goes well, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. Contact Us We'd love to hear from you and find out more about what you're looking for so if you'd like to talk to us please just drop a quick message to and we'll get a call arranged. The job advert closes at 23:59 on the 27th October 2025. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will need to be registered with Social Work England. Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Oct 07, 2025
Full time
Job Introduction We have an opportunity for a Social Worker to join our Children Looked After Team based in Reigate. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working. We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. The salary range for Social Workers is £42,239 - £45,135 per annum. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Information about qualifying criteria to receive this payment can be found HERE. Our Total Reward Statement includes additional information about other financial benefits available to you including professional fees, pension contribution and much more. Our Offer to You We pay your Social Worker England Registration fee 28 days annual leave, rising to 31 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Refer a friend payment of £1,000 as a thank you for finding the right Social Worker Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights that "Children in care have trusting and positive relationships with their Social Workers. Social Workers use creative life-story work to help children understand the reasons why they are in care." And "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." You can read the full report HERE. If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. About working with Children Looked After As a member in the Children Looked After Team, your role will be to support children living with relatives, friends or foster families and perspective adopters or older children living in children's homes and semi-independent units. You will build sustainable relationships with them and plan for their permanence. You will be responsible for ensuring their safety and support them take the necessary steps towards independence. Through regular visits, assessments and reviewing their Care Plan, you will nurture and develop meaningful relationships with these children and young people; understand and interpret their wishes; and champion and support them to reach their full potential. Occasionally, you will be required to prepare reports and attend court. You will be supported in this challenging role with regular supervision and consultations with our Mental Health Focussed Social Worker. You will also find support by working alongside other social workers, family support workers and partnership organisations such as: Health Services, Child and Adolescent Mental Health Services (New Leaf), Independent Reviewing officers and carers. Supporting You In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically with a child centred approach. You will also be supported in your career development by your management team and our Surrey Children's Service Academy, which currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice, providing you with support and a clear pathway to achieve your future aspirations. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach to your practice. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Please tell us about an example that demonstrates how you have built long lasting relationships with children. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If your Teams call goes well, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. Contact Us We'd love to hear from you and find out more about what you're looking for so if you'd like to talk to us please just drop a quick message to and we'll get a call arranged. The job advert closes at 23:59 on the 27th October 2025. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will need to be registered with Social Work England. Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
The Churchill Fellowship
Head of Fellowship
The Churchill Fellowship
The Churchill Fellowship: The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most. Purpose of the role: The Head of Fellowship is responsible for the delivery of the Churchill Fellowship s annual Fellowship Programme, overseeing all stages from pre-application support, through selection and award, to Fellows global learning. The role ensures processes are inclusive, transparent, and of the highest quality, embedding equity, diversity, inclusion, and safeguarding at every stage. Working closely with the Fellowship Director and senior leadership, the postholder supports applicants and Fellows with guidance and feedback, strengthens the Fellowship model, ensures it runs smoothly and effectively. Key Responsibilities Delivery of Fellowship Programme: Lead on and manage the full Fellowship selection process, from pre-application to final award, ensuring alignment with TCF s EDI values and strategic priorities. Continuously review and improve application and selection process, documentation, and candidate guidance. Provide clear, constructive feedback to applicants at all stages of the selection process. Overseas Learning: Oversee the support provided to Fellows during their overseas learning, working closely with the Fellowship Manager to ensure guidance and resources meet individual needs. Authorise Fellowship grant payments for overseas learning, ensuring compliance with Fellowship model guidelines and organisational policies. Collaboration and Engagement Contribute to the design of new Fellowship programmes, led by the Engagement team, and lead on operationalising these programmes during the application cycle. Continue to develop your own knowledge to ensure applicants and Fellows receive high-quality support and guidance throughout the process. Work closely with internal teams to ensure seamless delivery of the Fellowship programme. Represent TCF at Fellow-led and other relevant sector events as appropriate. Safeguarding, EDI, and Fellowship Model Act as a member of the Designated Safeguarding Team, ensuring compliance and best practice. Lead on embedding EDI principles throughout the Fellowship model, working with the Chief Executive, Head of Activate and People and Culture Manager to ensure that accessibility, fairness and inclusivity are built into every stage of the process. Work with the Fellowship Director to continually enhance the candidate and panellist experience. Partner with the Salesforce team to ensure systems and processes support the successful programme delivery. Stay informed of sector trends, research, and innovative and equitable approaches to supporting individuals to learn and grow, applying learning to TCF s work. Work with the Fellowship Manager and team to ensure risk assessments, insurance and safety plans for Fellows travel and events are proportionate, meet best practice and are compliant. Maintain awareness of global and societal trends that may impact Fellows safety and/or the design of the Fellowship model. Leadership and Team Management Line manage the Fellowship Manager and Fellowship Officer, supporting their development and performance in delivering team and organisational objectives. Work closely with the Fellowship Director and Head of Activate to foster an inclusive, collaborative, and supportive team culture, encouraging innovation, reflective practice and shared learning. General Ensure all Fellowship programme activity complies with organisational policies, safeguarding requirements, GDPR, and data protection standards. Contribute to organisational initiatives and cross-team projects, supporting the wider strategic goals of The Churchill Fellowship. This role may occasionally require working outside standard hours, to support Fellowship interviews, events, or external engagements. Undertake other reasonable duties as required to support the effective running of the Fellowship programme and the organisation. Person Specification Qualifications Degree level or equivalent transferable skills Skills & Experience Proven leadership and line management experience, ideally in a fellowship scholarship, or education programme. Track record of developing individuals and teams, recognising diverse needs, and tailoring support accordingly. Strong experience in programme delivery and continuous improvement. Good knowledge of challenges and opportunities relating to international travel and learning. Desirable Excellent understanding of safeguarding practices with experience embedding policies operationally. Strong analytical skills with the ability to assess individual applications, progress, and outcomes to inform improvements. Desirable Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office (especially Excel). Experience using and interacting with Salesforce or similar CRM systems. Strong interpersonal, influencing, and communication skills, with the ability to engage confidently with diverse stakeholders. Demonstrated commitment to equity, diversity, and inclusion, with practical experience embedding these principles in programmes. Excellent organisational and prioritisation skills, able to manage high volumes of work and multiple deadlines effectively. Personality Characteristics Empathetic and supportive, with a focus on nurturing individual potential. Genuine alignment with the values and ethos of the Churchill Fellowship. A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working. The ability to work with good humour, tact, and diplomacy and to maintain confidentiality. Resilient, adaptable and able to work effectively under pressure. Attention to detail with a high degree of accuracy. Proactive and able to work well independently as well as collaboratively. Passionate about learning, development, and supporting others to achieve impact. About our charity: Join us to support people-led change across the UK We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today s most pressing challenges. Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK. Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields. Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK. Working for The Churchill Fellowship Detailed package, benefits, and wellbeing package: Salary - £55,000.00 per annum (5 days per week/36.5 hours) Hybrid working policy (4-6 days per month in the office) 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 1-week paid leave for volunteering (pro rata for part-time staff) Non-contributory pension scheme with 10% employer contribution Enhanced maternity, paternity and adoption leave and pay. Employee Assistance programme Life assurance Bike purchase salary sacrifice scheme (Cycle2Work) Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour. We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders. Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK. How to apply . click apply for full job details
Oct 06, 2025
Full time
The Churchill Fellowship: The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most. Purpose of the role: The Head of Fellowship is responsible for the delivery of the Churchill Fellowship s annual Fellowship Programme, overseeing all stages from pre-application support, through selection and award, to Fellows global learning. The role ensures processes are inclusive, transparent, and of the highest quality, embedding equity, diversity, inclusion, and safeguarding at every stage. Working closely with the Fellowship Director and senior leadership, the postholder supports applicants and Fellows with guidance and feedback, strengthens the Fellowship model, ensures it runs smoothly and effectively. Key Responsibilities Delivery of Fellowship Programme: Lead on and manage the full Fellowship selection process, from pre-application to final award, ensuring alignment with TCF s EDI values and strategic priorities. Continuously review and improve application and selection process, documentation, and candidate guidance. Provide clear, constructive feedback to applicants at all stages of the selection process. Overseas Learning: Oversee the support provided to Fellows during their overseas learning, working closely with the Fellowship Manager to ensure guidance and resources meet individual needs. Authorise Fellowship grant payments for overseas learning, ensuring compliance with Fellowship model guidelines and organisational policies. Collaboration and Engagement Contribute to the design of new Fellowship programmes, led by the Engagement team, and lead on operationalising these programmes during the application cycle. Continue to develop your own knowledge to ensure applicants and Fellows receive high-quality support and guidance throughout the process. Work closely with internal teams to ensure seamless delivery of the Fellowship programme. Represent TCF at Fellow-led and other relevant sector events as appropriate. Safeguarding, EDI, and Fellowship Model Act as a member of the Designated Safeguarding Team, ensuring compliance and best practice. Lead on embedding EDI principles throughout the Fellowship model, working with the Chief Executive, Head of Activate and People and Culture Manager to ensure that accessibility, fairness and inclusivity are built into every stage of the process. Work with the Fellowship Director to continually enhance the candidate and panellist experience. Partner with the Salesforce team to ensure systems and processes support the successful programme delivery. Stay informed of sector trends, research, and innovative and equitable approaches to supporting individuals to learn and grow, applying learning to TCF s work. Work with the Fellowship Manager and team to ensure risk assessments, insurance and safety plans for Fellows travel and events are proportionate, meet best practice and are compliant. Maintain awareness of global and societal trends that may impact Fellows safety and/or the design of the Fellowship model. Leadership and Team Management Line manage the Fellowship Manager and Fellowship Officer, supporting their development and performance in delivering team and organisational objectives. Work closely with the Fellowship Director and Head of Activate to foster an inclusive, collaborative, and supportive team culture, encouraging innovation, reflective practice and shared learning. General Ensure all Fellowship programme activity complies with organisational policies, safeguarding requirements, GDPR, and data protection standards. Contribute to organisational initiatives and cross-team projects, supporting the wider strategic goals of The Churchill Fellowship. This role may occasionally require working outside standard hours, to support Fellowship interviews, events, or external engagements. Undertake other reasonable duties as required to support the effective running of the Fellowship programme and the organisation. Person Specification Qualifications Degree level or equivalent transferable skills Skills & Experience Proven leadership and line management experience, ideally in a fellowship scholarship, or education programme. Track record of developing individuals and teams, recognising diverse needs, and tailoring support accordingly. Strong experience in programme delivery and continuous improvement. Good knowledge of challenges and opportunities relating to international travel and learning. Desirable Excellent understanding of safeguarding practices with experience embedding policies operationally. Strong analytical skills with the ability to assess individual applications, progress, and outcomes to inform improvements. Desirable Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office (especially Excel). Experience using and interacting with Salesforce or similar CRM systems. Strong interpersonal, influencing, and communication skills, with the ability to engage confidently with diverse stakeholders. Demonstrated commitment to equity, diversity, and inclusion, with practical experience embedding these principles in programmes. Excellent organisational and prioritisation skills, able to manage high volumes of work and multiple deadlines effectively. Personality Characteristics Empathetic and supportive, with a focus on nurturing individual potential. Genuine alignment with the values and ethos of the Churchill Fellowship. A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working. The ability to work with good humour, tact, and diplomacy and to maintain confidentiality. Resilient, adaptable and able to work effectively under pressure. Attention to detail with a high degree of accuracy. Proactive and able to work well independently as well as collaboratively. Passionate about learning, development, and supporting others to achieve impact. About our charity: Join us to support people-led change across the UK We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today s most pressing challenges. Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK. Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields. Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK. Working for The Churchill Fellowship Detailed package, benefits, and wellbeing package: Salary - £55,000.00 per annum (5 days per week/36.5 hours) Hybrid working policy (4-6 days per month in the office) 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 1-week paid leave for volunteering (pro rata for part-time staff) Non-contributory pension scheme with 10% employer contribution Enhanced maternity, paternity and adoption leave and pay. Employee Assistance programme Life assurance Bike purchase salary sacrifice scheme (Cycle2Work) Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour. We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders. Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK. How to apply . click apply for full job details

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